Narrative

City of Glendale — Regular Meeting (2020-10-01)

View PDF Item 1 Meeting page

Extracted text (via pymupdf) 24954 characters
Urbanite at Zanjero 
 
 
Conditional Use Permit Narrative  
for  
Continuing Care Retirement Community  
 
Application Number CUP20-09 
 
 
 
 
  
 
 
Prepared for: 
Urbanite Capital 
SZ Real Co LLC 
1 Sansome Street, Suite 3670 
San Francisco, CA 94104 
Prepared by: 
Earl and Curley 
3101 N. Central Avenue, Suite 1000 
Phoenix, Arizona 85012 
 
 
 
 
Prepared: June 8, 2020

Conditional Use Permit 
 
 
 
2 | P a g e 
 
 
Introduction 
 
Our office represents Urbanite Capital (“Urbanite”), which owns through SZ Real Co LLC the 
approximate +/- 7.5-acre property located at 7410 N. Zanjero Boulevard (APN 142-56-033).  
Urbanite seeks to bring development to a parcel and building that have remained vacant for over 
a decade. The proposal is for a luxury-level, senior wellness campus.   
 
Urbanite’s parcel was part of a larger 
overall 
10.6-acre 
property 
originally 
developed 
as 
a 
single 
property 
in 
2007-2008 as the Zanjero Falls Office 
Buildings. Due to the severe recession in 
2008, 
the 
overall 
project 
was 
not 
completely finished, and no tenants ever 
occupied the rear building.  In 2014, the 
property was split into a front parcel and a 
rear parcel. Currently, the front parcel is 
occupied by the Palo Verde Cancer Center 
and is not a part of this request. The subject 
property is located behind the Cancer 
Center parcel and contains a building that 
has sat vacant for many years.   
 
This proposal will not only bring a new 
high-end development to this underutilized 
site, but with its hospitality focus and 
extensive amenities, the proposal will also generate a substantial number of quality jobs for 
Glendale. The campus will be designed and developed as a unique and luxury-level senior 
wellness campus with housing, health services, and amenities at the top of the market in terms of 
quality.  
 
Our office previously obtained a conditional use permit for senior living on this site in 2015. The 
stipulations of that approval required general conformance to the narrative for that project. 
Urbanite seeks to develop a more robust senior wellness campus on the site that will also 
introduce luxury Independent Living units. Accordingly, a new CUP is needed.  
 
Characteristics of Use 
 
The proposed community will feature Assisted Living, Memory Care, and Independent Living 
all in one campus. The tremendous benefit of having all those uses in one campus will be 
discussed below. The existing three-story building will be renovated, will add a new kitchen on 
the southwest side, and will house the Assisted Living and Memory Care components. Just west 
of the existing building, a new six-story building will be constructed to house the Independent 
Living component.  These structures will be the two major building sections of the campus.

Conditional Use Permit 
 
 
 
3 | P a g e 
 
 
Connecting the two building sections of the campus will be a new one-story common building 
containing reception area, garden, bar, café and dining establishments.  
 
 
 
In addition to the Assisted Living, Memory Care and Independent Living on-site, residents will 
be able to obtain additional home health services and hospice services within their dwelling unit 
if needed.  
 
As the attached floorplans show, the Assisted Living units will feature studio, 1-bedroom, and 
2-bedroom options. The Independent Living units will include studio, 1-bedroom, 2-bedroom, 
and a penthouse 3-bedroom unit.  
 
Additionally, as part of our effort to seek innovation and deliver the next generation of senior 
care, the Independent Living area will also feature micro units and shared suites. The micro units 
are a studio-design unit similar to the type of micro units being proposed in urban multi-family 
projects. These units would contain about 354 square feet and would be expected for those 
residents who live alone and who simply desire/need less space.  For example, some seniors may 
opt for smaller units because they spend most of their time out of their unit and in the common 
areas or in the broader Glendale community.    
 
The Shared Suite is an innovate concept that has been successful in Europe for over 25 years. 
The unit will feature five bedrooms and a shared living space, kitchen, and balcony.  This could 
be considered the family model. One clear benefit of this model is the companionship it provides 
seniors as they gather together in their common living areas.  What many seniors often long for 
most is companionship.  Not all seniors coming to Independent Living do so as part of a couple, 
and this provides individual residents to the option of living with others, including friends and 
family.

Conditional Use Permit 
 
 
 
4 | P a g e 
 
At the time of submission of this project, we are planning to have a total of 254 Units (including 
Assisted Living and Independent Living) and to add to the site a 6-story Independent Living 
Building. We also need, however, to preserve flexibility into the project. As we go through the 
final engineering and get final numbers of cost of construction, we need to flexibility to make 
sure the project can continue to pencil. Accordingly, we are seeking flexibility to have a 
maximum of 300 units, which would likely require up to an additional two floors onto the new 
six-story building (for a total of eight floors)—of course being subject to the site’s FAR and 
height limits. As we understand it, Glendale is looking for and embracing more height and more 
density near Westgate, and so we hope this flexibility is acceptable to the City.  
 
Hospitality-Focused Wellness Community  
 
What we are proposing could be termed a hospitality-focused wellness community that offers a 
continuum of care. In 2019, the developer spent a week with Ritz Carlton hotels developing a 
model of healthcare delivery that focuses on wellness and the next era of healthcare delivery to 
the Baby Boomer population.  With this focus on best practices within the hospitality industry, 
the proposed campus will feature amenities, building design, and site design commensurate with 
living in a resort.

Conditional Use Permit 
 
 
 
5 | P a g e 
 
As residents and guests arrive, they will first experience a resort-quality entry and welcome 
experience. This begins with the proposed driveway off of Zanjero Blvd., which is shown in the 
bottom right corner of the site plan below. This drive will be lined with lush landscaping and a 
center landscaped median. Attractive monument signage will be featured along this drive. 
Vehicles will drive around to the north side of the site (shown by the blue dashed line) and will 
pass by a beautiful reflecting pool and sculpture (indicated by the #2 below).  On the north side 
of the site they will approach a new circular drive that wraps around a water feature and under a 
porte-cochère. From there residents and guests will enter into a welcome and reception area with 
upgraded interiors.  
 
This entry route will not only provide a superior experience for our resident and guests, but it 
will also direct traffic away from the adjacent cancer center and provide a more direct route for 
emergency vehicles.

Conditional Use Permit 
 
 
 
6 | P a g e 
 
 
The exterior amenities of the campus experience will also be commensurate with those of a 
resort. These will include the following: a desert garden, courtyards, dog run and pavilion, 
hydrotherapy pool, yoga lawn, wellness walking paths, and a therapuetic garden that will be 
exclusively used by our memory care residents. The Zanjero PAD requires 15% open space, but 
we are proposing 24%. Our design team has created a first-rate experience for our residents.   
 
The interior of the campus buildings will continue the focus on resort-quality hospitality. In 
addition to enhanced finishes, it will also feature the following upscale amenities:  
 reception area  
 lounge 
 café  
 bar  
 theater  
 game room  
 classrooms  
 wellness area  
 salon 
 massage  
 aerobics  
 business center  
 fitness room  
 clinic 
 art room 
 sky lounge on the 6th floor 
 balconies for nearly all Independent Living units 
 
Residents will have access to concierge services and all-day dining with upscale dining options.  
Wellness coordinators will schedule and facilitate wellness programs that involve exercise, 
dietary counseling, and education.  
 
At this location, the developer is focused on bringing new-to-market concepts in senior living 
through the use of technology, artificial intelligence, and transportation mediums such as Uber 
and Lyft. 
 
The developer has recently built the same concept with a separate client in Omaha, Nebraska and 
St. George, Utah.  The design was a hospitality-focused wellness community that offers a 
continuum of care with concierge services, upscale amenities and finishes, via a campus-style 
development.  As would be true of this location and Westgate, these other developments are 
found within larger urban lifestyle centers to activate adjacent areas with a senior population.  
There is a large economic halo effect of adding these types of developments to urban lifestyle 
centers, as the services are utilized by a large number of residents, employees, and the families of 
residents.

Conditional Use Permit 
 
 
 
7 | P a g e 
 
Market research reveals Glendale has a shortage of luxury-level senior living options and yet 
there are significant income-qualified residents in the area.  We are confident that based on our 
extensive demographic research for this area and the presence of Westgate, this campus will be 
very successful at this location.  
 
The Value of Assisted Living, Memory Care, and Independent Living in One Campus 
 
This development is targeting active seniors that desire to age in place by having Independent 
Living, Assisted Living and Memory Care together in one campus. For example, a senior may 
live in Independent Living for many years and may eventually need to transition to Assisted 
Living or Memory Care as they age.  In our proposed campus, that transition would be simple 
and comfortable. Our model has been referred to as a micro-CCRC (or micro Continuing Care 
Retirement Community).   
 
Often in senior living without different levels of care in the same community, residents are 
forced to either separate from a spouse or move to another community when they need a higher 
level of care. This relocation forces them to make new friends and familiarize themselves with 
new caretakers and surroundings.  Seniors do not want to, nor should they have to, relocate to a 
new community simply because they need a new level of care. They become accustomed to the 
community, its staff, its residents, and its amenities.  Similarly, they become accustomed to their 
favorite nearby off-campus establishments for dining, entertainment, shopping, and beauty.   
 
Likewise, family members of seniors also become comfortable with a community and its quality 
of care for their loved one. They do not want to start over and find a new community because 
their loved one needs a different level of care later in life.  
 
All this explains one of the great benefits of our senior wellness campus having three different 
levels of care, as well as the possibility of receiving more home health services and hospice 
services within their dwelling unit if needed.  
 
 
Proposal Will Generate Substantial Employment for Glendale 
 
Consistent with the intent for this portion of the Zanjero PAD, the proposed campus will be a 
substantial employment generator for the City. Urbanite estimates that once this campus is 
operating at its full capacity, it will employ approximately 120-140 employees and spend 
approximately $4,000,000 in wages annually. Those jobs will include high-skill salaried 
positions as well as lower skill hourly positions.  Positions will include the general manager, 
executive directors, nurses, caretakers, wellness staff, and others.

Conditional Use Permit 
 
 
 
8 | P a g e 
 
Below is a non-exhaustive sampling of the types of positions that are expected to be filled to 
serve this campus:  
  
 General Manager over the entire campus 
 Executive Directors  
 Registered Nurse (RN) 
 Licensed Practical Nurses (LPN)/Licensed Vocational Nurses (LVN) 
 Caregivers/Alzheimer Caregivers 
 Full-time Activities Supervisor  
 Activities Staff 
 Activity Bus Driver 
 Med Aids  
 Alzheimer Med Tech 
 Plant Operations Supervisor  
 Plant Operations Staff 
 Environmental Services Supervisor  
 Housekeeping Staff 
 Laundry & Linen Staff  
 Dietary Supervisor  
 Dietary Staff 
 Chefs 
 Wait Staff 
 Office Manager 
 Marketing Staff 
 
It is fully expected that many individuals employed within the campus will want to move close to 
their work and become residents of the surrounding multi-family projects near Westgate and 
within Zanjero.  Similarly, a natural consequent of bringing an employment use to this location is 
our employees will become shoppers, diners, and entertainment users at Westgate. This is 
squarely in line with the vision of the Zanjero PAD to create employment uses that support 
Westgate and Zanjero itself.  
 
Additionally, not only will this proposal generate employees to live, work, and play in the area, 
but the campus will also generate additional residential density. This density will acts as another 
support for Westgate and Zanjero.  Indeed, following the model used by Urbanite’s developer in 
other cities (referenced previously), one of the main reasons Urbanite chose this site was because 
of its proximity to Westgate and its desire to draw upon those community amenities to elevate 
the campus experience for its residents.  
 
Campus residents at all levels of care are expected to frequent establishments within Westgate— 
some using their own vehicles or ride-share services (our IL residents), some during outings 
organized by the community and facilitated using campus transportation, and some with friends 
and family.

Conditional Use Permit 
 
 
 
9 | P a g e 
 
It is worth noting that one of the struggles Westgate has had is keeping the restaurants, shops, 
and other uses full during the daytime hours. At night, when Glendale residents are off work, 
those uses have greater patronage. Our proposal will generate workers who shop, dine and 
recreate before and after work and during their lunch break—which in a 24/7 place of 
employment like ours is spread throughout the day and night. We would also be bringing 
residents who do not have the same work obligations as other residents in the area and who 
would fill in those daytime hours.   
 
From a tax perspective, our proposal is another win for the City. Although Urbanite is still 
working on its proforma, it is estimating the campus will generate over $15,000,000 in revenue 
annually, which will have a derivate tax (and economic) benefit to the City. This is in addition to 
the significant property tax, impact fees, permit fees, construction tax, construction jobs, etc.  
 
New Driveway and Access 
 
Currently, the front parcel (Parcel 3B) is occupied by the Palo Verde Cancer Center. Our client’s 
Subject Parcel (Parcel 3A) is located behind the Cancer Center parcel. The third 
parcel (Parcel 3C) is currently vacant but has been recently rezoned for an active adult 
multi-family development as well as future development on the west side that has not yet been 
determined.  As part of this future development on the west side of Parcel 3C, the Subject 
Parcel’s access to the portion of the driveway crossed out in orange is being eliminated to create 
the opportunity for a contiguous parcel that is not interrupted by an east/west driveway.   
 
 
 
Accordingly, that will leave the Subject Parcel with the main entrance to the Cancer Center 
serving as its only point of access. We are in the process of securing a new easement over Parcel 
3C for a new driveway off of Zanjero Boulevard that will act as our primary driveway. This new 
driveway would serve as our grand, landscaped entrance (site plan in the discussion below). Our 
intent would then be for the Cancer Center driveway to serve as our second point of access.

Conditional Use Permit 
 
 
 
10 | P a g e 
 
 
 
 
Conceptual representation of new proposed driveway

Conditional Use Permit 
 
 
 
11 | P a g e 
 
Planning Commission Conditional Use Permit Findings 
 
The City’s Zoning Ordinance states that the Planning Commission shall make the below findings 
before granting a conditional use permit (see Section 3.904).  The applicant’s Conditional Use 
Permit request meets all the findings for granting approval. Below is our analysis of each.   
  
A.  
General Findings  
 
1. 
That the proposed use is consistent with the policies, objectives, and land use map of 
the Glendale General Plan and the purpose of the zone district in which the site is located;  
 
This proposal does not seek to modify the existing General Plan designation, nor does it seek to 
modify the property’s existing Zanjero PAD zoning. The City’s General Plan land use map 
identifies this site as “CCC” (Corporate Commerce Center), which encourages mixed use 
employment centers with a complimentary community and specialty in retail, hotels, major 
medical facilities and entertainment and destination uses serving the region.  
 
This CCC designation must be considered holistically within the Zanjero PAD and Westgate. Of 
course no single project can realistically be all of these different uses. But as part of the 160-acre 
Zanjero PAD and Westgate area, this project fits well within a fabric of retail, hospitality, 
employment, mixed use, and entertainment uses.  
 
As an independent part of the greater whole, the proposed request meets the designation of 
employment that was placed on this parcel as part of the Zanjero PAD. City Staff has reviewed 
the Applicant’s proposal and supporting documents that describe the proposed use and 
characteristics of the use and has determined this proposed use meets the employment land use 
designation of the Zanjero PAD, subject to securing the necessary Conditional Use Permit from 
the Planning Commission.  
 
2. 
That the proposed use will not be materially detrimental to the health, safety or 
general welfare of persons residing or working within the neighborhood of the proposed 
use, or have an adverse effect on the property, adjacent properties, the surrounding 
neighborhood or the city when consideration is given to the character and size of the use 
and hours of operation;  
 
For reasons stated within this justification narrative, the proposed use will provide a boost to the 
livability and character of this area. We see no possible negative impact on adjacent properties. 
The proposed character and use is consistent with both the existing multi-family to the west, the 
hotels to the south and the other existing mixed of uses in the area. 
 
Our market research reveals Glendale has a shortage of luxury-level senior living options and yet 
there are significant income-qualified residents in the area.  Thus, we are providing a housing 
option for seniors that is underrepresented based on the current demographics.

Conditional Use Permit 
 
 
 
12 | P a g e 
 
As analyzed in more detail previously, we expect this use to generate a substantial economic 
benefit to the surrounding area, including Westgate. The proposal will bring residents with 
disposable income and available time for shopping, eating, and recreating—both with and 
without visiting family members.  It will also bring a large number of employees who will use 
these commercial establishments before and after work and during meal breaks that will be 
spread through the day and night.   
 
Urbanite is proposing to activate a building that was developed as an office building and which 
remained vacant since 2008.  Urbanite seeks to invest millions of dollars to redevelop the 
existing building and to create additional housing for seniors. The proposed use produces less 
traffic than what would normally occur if this site were developed as an office development. In 
addition, there will be less impact on the adjoining streets.  
 
We believe the new proposal by Urbanite is something that is needed in this area and will benefit 
the surrounding community. Activating a property so close to Westgate that has been vacant 
since 2008 will be a large benefit to Glendale.  
 
We see no manner in which this proposal could be a detriment to the health, safety or general 
welfare of any person in the area or have an adverse impact on adjacent properties. In fact, we 
believe it helps the surrounding area and surrounding business community.  
 
3. 
That the proposed site is adequate in size and shape to accommodate the intended 
use and that all requirements for the zone district, including but not limited to: setbacks, 
walls, landscaping and buffer yards are met;  
 
Again, the proposed site is 7.5 acres. The existing building will be reused for a part of this 
continuum of care community. The new 6-story independent living building will work in tandem 
with the existing building to operate as a single campus. The size of the existing site is adequate 
for the new and existing proposal and has sufficient access to provide to Zanjero. All the 
setbacks, walls, landscaping and buffers are being met. 
 
4. 
That the proposed site has adequate access to public streets and highways to carry 
the type and quantity of traffic which may be generated by the subject use, and that on-site 
circulation is adequate to permit driveways, parking, and loading requirements in a 
manner which is safe and efficient;  
 
As previously described in driveway and access section of this narrative, the site currently has 
adequate access from Zanjero Boulevard to both the Cancer Center property and Urbanite’s 
property and will always continue to have adequate access. Part of this proposal is to provide a 
new driveway to provide a direct access to Urbanite’s parcel which is tucked behind the Cancer 
Center parcel. Part of this reason this project has remained vacant is because it has poor visibility 
from the street. Providing a new, direct driveway will help provide a sense of arrival to this 
parcel. The new driveway, existing driveways and overall site circulation are adequate for the 
existing and proposed projects. The Traffic Department has reviewed and approved the new 
proposed driveway onto Zanjero Boulevard.

Conditional Use Permit 
 
 
 
13 | P a g e 
 
 
Furthermore, these types of uses produce a fraction of the vehicular trips that an office use 
would.  That is largely because, on average, many of the residents do not own a vehicle, do not 
drive, and therefore do not contribute to parking demand which typically reduce traffic and 
parking demands.   
 
5. 
That adequate conditions or stipulations have been incorporated into the approval 
of the conditional use permit to insure that any anticipated detrimental effects can be 
mitigated.  
 
We are submitting this narrative at the time of application and thus do not have a set of 
stipulations to review and comment on. That being said, because of the compatibility and benefit 
of the proposal for this area, we would not anticipate a long list of stipulations being necessary.   
 
Conclusion 
 
In our opinion, this luxury senior wellness campus is a win for Glendale and meets the vision for 
Zanjero.  The campus will transform an underutilized parcel into something special. 
 
The campus has been designed with an enhanced entry experience complete with lush 
landscaping, reflecting pool, sculpture, water feature and hotel-style porte-cochère.  The exterior 
campus amenities will include a pool, yoga lawn, and gardens, among others. The interior 
features will include restaurants, bar, theater, salon, and more. The experience for residents will 
compare to the experience of staying at a high-end resort.   
 
As a “micro-CCRC,” the campus will bring together Independent Living, Assisted Living, and 
Memory Care into one campus, which allows seniors to age in place.  
 
The proposed senior wellness campus is expected to generate 120-140 jobs, including high-skill 
salaried positions and lower skill hourly positions, with an annual payroll of $4 Million.  
 
The proposed campus will generate an increase of workers and residents for this area who will 
frequent and support Westgate, including during slower times of the week.  
 
Not only is the proposed CUP in line with the Zanjero PAD, but it is also in line with the City’s 
vision for Zanjero generally.  We look forward to discussion this proposal with staff and 
receiving the feedback of the various disciplines.  
 
 
O:\INDEX\Urbanite\Zanjero - Continuum of Care\Docs\FINAL - City of Glendale CUP Justification Narrative (PC Hearing Submittal)- 8.31.2020.docx