HEALTH INFORMATION EXCHANGE - STATEMENT OF WORK.PDF
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Statement of Work
PORTAL – Per Authorized User
This Statement of Work (“SOW”) is a binding contract between the parties and is hereby made a part of, and
incorporated by reference into, the Participant Agreement (“Agreement”) by and between HEALTH
CURRENT, a Contexture Organization, and the entity listed below (“Participant”) and subject to all the
terms and conditions contained therein. The SOW is effective upon execution by both parties (“SOW
Effective Date”). It will supersede and control over any contradictory terms set forth in the Agreement with
respect to the services set forth herein and will be deemed to have augmented and modified the rights and
obligations of the parties under the Agreement to the extent necessary to give each provision of this SOW
full force and effect. Following this SOW, all references to the term “Agreement” in the Agreement will
include the terms and conditions of the Agreement and this SOW, for the term of this SOW, as herein
defined.
Party:
PARTICIPANT
Legal Business Name: Maricopa County
DBA:
Department of Correctional Health Services
Physical Street
Address:
234 N. Central Avenue Suite 5000
Physical City, State,
Zip
Phoenix, AZ 85004
Primary Contact:
Name: Noe Sanchez
Phone: 602-506-5535
Email: N.Sanchez@maricopa.gov
In consideration of the foregoing, the parties agree as follows:
1) DEFINITIONS. The capitalized terms used in this SOW will have the definitions provided in this SOW
or, if not provided in this SOW, in the Agreement.
a) “Authorized User” means an individual authorized by Participant under this Agreement to use
the HIE to access or receive Data for a Permitted Use.
b) “Implementation” means the initial testing of the services described in this SOW.
c) “Live Date” means the date after Implementation of the services described in this SOW on
which Participant begins accessing the data.
d) “Portal” means the types of web-based services offered in Table A below.
e) “Provider” means the following types of healthcare providers for purposes of this SOW:
(1) Pharmacist
(2) Physician Assistant
(3) Nurse Practitioner
(4) Certified Nurse Midwife
(5) Residents
(6) Certified Registered Nurse Anesthetist
(7) Other providers with prescribing rights.
2) COMPLIANCE WITH APPLICABLE LAW AND POLICIES. This SOW and the rights and obligations of
the parties hereunder are made subject to, and each party shall comply at all times with all Applicable Law
and HEALTH CURRENT’s Policies.
3) SERVICES. Subject to the terms of this Agreement, HEALTH CURRENT will use commercially
reasonable efforts to provide the following services (the “Services”):
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Table A: Summary of Service
Service
Requested
Description
HIE Portal 3.0
The HIE Portal 3.0 is a web-based longitudinal patient view including aggregated clinical
and demographic data from available data sources. The portal provides Authorized Users
with query-based access to a longitudinal view of a Patient’s health data as available in the
HIE. Data sources include:
Demographic and face sheet data
Lab and pathology results in several formats
Encounter documentation including transcribed notes, provider encounter date,
and insurance information
Radiology and imaging reports
Allergies
Medical Diagnosis and Problems List with dates (if sent)
Medical Treatments and Procedures with dates (if sent)
Past Hospitalizations with dates
Ability to view Continuity of Care Documents (CCD) from a connected Data
Provider
Additional Features may be available for Participants that are Healthcare Providers and may
be subject to additional Implementation and configuration requirements:
Behavioral Health/Part 2 Data Access: Authorized Healthcare Providers can be
trained and permissioned to enable consent-based access and break the glass access
to Data that is subject to 42 C.F.R. Part 2 privacy protections, including behavioral
health Crisis Summary Tabs.
Arizona Controlled Substances Prescription Monitoring Program
(“CSPMP”): Authorized Users who are registered with the Arizona State Board of
Pharmacy and authorized to access the CSPMP pursuant to A.R.S. § 36-2604 may
be configured to access the Arizona CSPMP from within the HIE Portal 3.0.
Table B: Summary of HEALTH CURRENT’s Implementation Services
Service Requested
Description
Implementation Project
Management
HEALTH CURRENT will assign an implementation project manager to oversee
Implementation planning, scheduling and execution. The implementation project
manager will be the primary point of contact for Participant during Implementation.
HEALTH CURRENT Implementation project manager and Participant will jointly
be responsible for managing the project schedule and managing any technical
connectivity issues.
Account Management
and Client Support
HEALTH CURRENT will assign an account manager to provide required training
on Health Current’s Policies and Permitted Use requirements, to assist with the
credentialing and permissions process for Authorized Users, and to address ongoing
Participant needs. Participant’s Account Manager will be its primary point of contact
following the Implementation and Live Date. HEALTH CURRENT’s Client
Support team will provide routine maintenance, support desk and system monitoring
services for the Services in accordance with the terms of the Agreement.
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4) PARTICIPANT OBLIGATIONS. In addition to the obligations set forth in the Agreement and subject to
the terms and conditions thereto, Participant agrees to do the following in support of the Services
described in this SOW:
a) Planning and Resource Coordination.
i)
Participant shall coordinate internal resources required for the Implementation work to proceed.
Participant acknowledges that Implementation of the Services will require multiple meetings and
that HEALTH CURRENT can only proceed with participation from the Participant and
Participant’s vendor(s) (if applicable).
ii) Participant agrees to provide a single employee point of contact (“POC”) for Implementation
work, outage information as well as updated contact information for Participant’s HIPAA
Security and Privacy Officer. Participant agrees to notify HEALTH CURRENT within fourteen
(14) business days of any changes to these roles.
b) Notice of HIE Participation and Management of Patient Rights Process. Pursuant to Section
5 of the Agreement, Participant acknowledges that in using the HIE Portal 3.0 Service, Participant is
responsible for complying with the Arizona Health Information Organization Law (codified at A.R.S.
§§ 36-3801 through -3809). By executing this Agreement, Participant acknowledges that it has read
and understood Health Current’s Policies, including its HIE Notice and Opt-Out Policy. Participants
that are Healthcare Providers are required to i) update and appropriately distribute its Notice of Privacy
Practices to inform Patients of its participation in the HIE; (ii) provide Patients with notice of their
right to Opt-Out of having their information compiled and shared in HIE, and (iii) appoint an
individual, or individuals, within the organization to manage the Patient Opt-Out process and timely
notification of Contexture.
c) User Authorization, Training, and Maintenance
i)
Access. Access to the HIE Portal 3.0 will be provided only to Authorized Users of Participant.
Participant and Health Current will coordinate the Authorized User credentialing process, and all
Authorized Users must have a unique email address to use in connection with the establishment
of each account, which may be used only by the Authorized User of the applicable account.
ii) Changes in Authorized User Status. Participant will require its Authorized Users to protect
the security and confidentiality of their HIE account and the associated login credentials, and
Participant’s POC will notify Health Current immediately if any account login credentials are
lost, stolen, or otherwise compromised. Participant’s POC shall submit a deactivation request
within 72 hours of an Authorized User’s cessation of employment with Participant
iii) Training. Participant is required to ensure that each Authorized User completes all HIE training
regarding the use of the HIE Portal and Data. Participant’s POC shall provide the Appropriate
Use and Disclosures (AUD) document to each Authorized User upon initial set-up and to any
users added after initial Implementation is complete. Each Authorized User is required to receive,
review, and sign the AUD document, a sample of which has been provided as Attachment 1, and
Participant’s POC shall maintain documentation thereof and shall attest that a documentation and
record keeping process is in place to comply with this Section.
iv) Permitted Use Policy. Participant is responsible for requiring all Authorized Users to meet the
requirements of this SOW and Health Current’s applicable Permitted Use Policies and Laws for
access to the HIE.
d) Participant is fully responsible for all liabilities and damages incurred through access and use of the
Services by Participant’s Authorized Users. Any activity completed by an employee or contractor of
Participant will be deemed to have been completed by Participant.
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5) FEES AND INVOICING.
6) This SOW covers __unlimited__ Authorized Users at a rate of $__0_____ per _____annual___.
DISCLAIMER. HEALTH CURRENT WILL NOT BE RESPONSIBLE FOR ANY FAILURE TO
COMPLETE OR TIMELY PERFORM THE SERVICES THAT IS SUBSTANTIALLY CAUSED BY
THE PARTICIPANT’S FAILURE TO MEET THE OBLIGATIONS SET FORTH HEREIN,
INCLUDING FAILURE TO ALLOT APPROPRIATE TIME AND RESOURCES FOR
IMPLEMENTATION AND TESTING.
7) TERM. This SOW has an initial term of one (1) year (“Initial Term”) and shall remain in effect consistent
with the terms of the Agreement. Upon expiration of the Initial Term, this SOW shall automatically be
renewed for subsequent one (1) year periods (“each a Renewal Term”), subject to the negotiation of
applicable Fees and unless earlier terminated by either Party. The Services described in this SOW may be
terminated by either party as described in the Agreement or upon 90 days’ prior written notice to the
other party.
8) This SOW may be executed in one or more counterparts, duplicate originals, or facsimile versions, each
of which will be deemed an original, but all of which together will constitute one and the same
instrument.
By signatures of their duly authorized representatives, the Parties hereby agree to be bound by the terms of
this SOW.
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IN WITNESS WHEREOF, the parties have executed this Agreement as of the respective
dates written below.
For Health Current,
MARICOPA COUNTY
A Contexture Organization
BOARD OF SUPERVISORS
Authorized Individual:
By:
By:
Name: ________________________
Name:
Title: _________________________
Title: Chairman, Board of Supervisors
Date:
Date:
ATTEST:
By:
Name: _____________________________
Title: Clerk of the Board
Date:
APPROVED AS TO FORM:
By:
Name:
Title: Deputy County Attorney
Date:
Docusign Envelope ID: DC48CCF8-A2AB-4E5D-9CA6-5A40B5FE518A
7/17/2024
Kelly Procopio
VP, Grants and Contracts Administration
Docusign Envelope ID: 7292446C-0050-448F-9C41-8370D574B1B8
7/18/2024
Davina Bressler