TRP ANNUAL REPORT FY2020 FINAL.PDF

ANNUAL REPORT
JULY 1, 2019 - JUNE 30, 2020
TRAVEL
REDUCTION
PROGRAM
2020
Maricopa County
Air Quality Department
Working to improve the air of Maricopa County 
so customers, residents, and visitors can live, 
work, and play in a healthy environment. 
Maricopa.gov/AQ  |  CleanAirMakeMore.com
3800 N Central Avenue
Suite 1400
Phoenix, Arizona 85012
602-506-6750 
TRP main line 
(8am - 5pm weekdays)

TRAVEL 
REDUCTION 
PROGRAM
FY2020
AT A GLANCE
The department initiated
revisions to Maricopa
County Trip Reduction
Ordinance P-7. The
department held two
stakeholder meetings
and announced the Notice
of Ordinance Making. The
revision is anticipated to be
approved November 2020.
On March 20, 2020, TRP 
implemented a variance to 
reduce the burden on 
businesses during the Novel 
Coronavirus 2019 (COVID-19) 
pandemic. The variance 
allowed employers to 
postpone completing annual 
surveys, submitting travel 
reduction plans, and 
implementing plan measures.
TRP has become a 
paperless work 
environment. 
Employers are 
transitioning from 
paper surveys to the 
electronic internet 
version. This conversion 
will substantially 
reduce paper waste 
and lower expenditures.
PROGRAM PARTICIPATION
1,174
3,046
PARTICIPATING
EMPLOYERS
WORK AND 
SCHOOL SITES
AT
664,054
SURVEYED
EMPLOYEES AND STUDENTS
TOTAL PARTICIPANTS
SURVEY RESPONSE RATE
648,492
155,267
EMPLOYEES
STUDENTS
SURVEY TYPE DISTRIBUTED
42%
 PAPER SURVEYS
58%
E-SURVEYS
FY19 66.88%
FY20 65.89%
Data represented in this 
report have been affected by 
the COVID-19 TRP Variance.

PROGRAM ACCOMPLISHMENTS
USAGE RATES
TOTAL EMISSIONS REDUCTIONS IN TONS*
FY
2020** 4531.0
386.8
366.2
7.9
5292
2019
5995.6
505.7
502.2
9.8
7014
2018
6102.7
539.9
536.3
10.1
7189
2017
6503.3
573.0
655.8
10.8
7743
2016
6969.4
602.1
711.6
10.8
8294
CO
VOC
PM10
NOX
TOTAL
* The data may vary throughout the 
FY based on modeling formulas 
from the Environmental Protection 
Agency. The FY2020 data were 
calculated using the most current 
formula.
** FY2020 emissions reductions data appear substantially 
lower due to significantly reduced survey response rates 
associated with the COVID-19 TRP Variance.
POLLUTION
PREVENTED
SOV/MT* RATES
AMU RATES BY TRIPS*
*SOV/MT= single occupancy 
vehicle / miles traveled
*'Other' and 'Total AMU' totals do 
not include alternative fuel vehicles.
LBS
TONS
5,292
40,708 DAILY
ANNUALLY
3,846,898 961,724,500
MILES DAILY
MILES ANNUALLY
COMMUTING
MILES REDUCED
72.47%
74.64%
69.77% 72.08%
SOV
SOVMT
FY19 
FY20
CARPOOL
9%
2%
0.8%
BUS
BIKE
WALK
TELEWORK
OTHER
0.9%
5%
4%
25%
TOTAL AMU
CO=carbon monoxide
VOC=volatile organic compounds
PM10=particulate matter 10  
             micrometers and smaller
NOx =nitrogen oxides

9
200
PRE-SURVEY AND 
PRE-AUDIT SITE VISITS
CUSTOMER 
SERVICE RATING
100%
EMPLOYERS RECEIVED
DEVELOPMENT ASSISTANCE
COMPANIES FOUND
IN COMPLIANCE
PLAN REVIEW AND MONITORING
OUTREACH
PLANS AND AUDITS
COMPLIANCE
FY19
100%
99.4%
FY20
TRP staff completed nine visits to Maricopa County 
employers for program compliance assistance.
Employers received TRP program development 
assistance including regulatory and compliance 
education and general program development 
assistance.
4,036
PEOPLE REACHED
Individuals reached by TRP staff 
participating in 27 outreach events.
17 out of 17 Customer Service 
Feedback Form entries rated 
their overall experience with the 
TRP as ‘outstanding’ or ‘good’. 
EMPLOYERS CONTACTED FOR PROGRAM COMPLIANCE
New employers with 50 or more 
employees at one work site that
were added to the program.
Employers were contacted to determine 
compliance with Arizona Statutes and 
the Maricopa County Ordinance.
FY19
304 222
33
53
FY20
FY19
1192
901 PLANS RECEIVED
PLANS APPROVED
SITE AUDITS
PHONE AUDITS
946
421
518
1194
466
685
FY20