IGA AMENDMENT 3 RE COMMUNITY ACTION PROGRAMS WITH TOWN OF GUADALUPE.PDF

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 1 of 11 
AMENDMENT NO. 3 TO THE 
INTERGOVERNMENTAL AGREEMENT 
BETWEEN 
MARICOPA COUNTY 
ADMINISTERED BY ITS 
HUMAN SERVICES DEPARTMENT 
AND 
TOWN OF GUADALUPE  
 
I. 
Maricopa County (“County”), administered by its Human Services Department, and the 
Town of Guadalupe, (“Contractor”) entered into a financial Intergovernmental Agreement 
(“Agreement”), on or about July 27, 2022. The purpose of the Agreement is for the 
Contractor to provide Community Action Program (CAP) services to include crisis case 
management, coordination of services to assist low-income households in crisis situations, 
and assistance to move closer to economic self-sufficiency in Guadalupe. The County and 
the Contractor collectively are referred to as the “Parties.”  
 
The Parties entered into Amendment No. 1 on or about June 28, 2023. The Amendment 
extended the Agreement term from June 30, 2023 through June 30, 2024. Section 1 
(General Provisions), Paragraph 1 (Purpose) was removed and replaced in its entirety.  
Section 3 (Work Statement) was removed in its entirety and replaced with new language 
regarding Program Goals and Scope of Work. Section 4 (Budget and Compensation) was 
revised in the Amendment for Fiscal Year 2024 with a not to exceed amount of $107,254. 
 
The parties entered into Amendment No. 2 on or about February 28,2024. The 
Amendment added the Uyghur Forced Labor Prevention Act (UFLPA) in Section 1 
(General Provisions). Amendment No. 2 also added Assistance Listing Number (ALN) 
21.027 American Rescue Plan Act (ARPA) as a source of funding in Section 4 (Budget 
and Compensation), Paragraph 1.0 (Budget), Subparagraph 1.2.3 (Funding). The ARPA 
ALN was an existing source of funding in the Agreement and the overall budget was not 
impacted.  
 
II. 
The Parties agree to enter into this Amendment No. 3 to amend the Agreement as follows: 
 
A. 
Extend the Agreement term from July 1, 2024 through June 30, 2025. 
 
B. 
Revise the Maricopa County Representative name and contact information and 
replace it with the following: 
 
Maricopa County Representative: 
Human Services Department 
Community Resilience Division 
TJ Reed, Assistant Director 
234 N. Central Avenue, 3rd Floor 
Phoenix, AZ 85004 
602-506-4841 
tj.reed@maricopa.gov

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 2 of 11 
 
C. 
Revise Section 1 (General Provisions), Paragraph 57 Uyghur Forced Labor 
Prevention Act (UFLPA), Subparagraph 57.1 to correct the reference from 
Subrecipient to Contractor for the Town of Guadalupe and replace with the 
following:  
 
57.1 
The Contractor warrants and certifies that it does not currently, and 
agrees for the duration of the agreement that it will not, use: 
 
D. 
Revise Section 1 (General Provisions), Paragraph 57 Uyghur Forced Labor 
Prevention Act (UFLPA), Subparagraph 53.1.1 to correct the numerical 
designation from 53.1.1 to 57.1.3. 
 
E. 
Revise Section 3 (Work Statement), by removing in its entirety and replacing with 
the following:  
 
1.0 
PROGRAM GOALS 
Maricopa County is a designated Community Action Agency, authorized 
under the federal Community Services Block Grant (CSBG) Act to address 
the causes and conditions of poverty in local areas. The Maricopa County 
Human 
Services 
Department/Community 
Resilience 
Division 
(MCHSD/CRD) administers the Community Action Program activities, the 
primary purpose of the CRD is to provide a range of programs or services 
that are intended to:  
• 
pursue the reduction of poverty,  
• 
the revitalization of low-income communities; and  
• 
the empowerment of low-income families and individuals to become 
fully self-supportive.  
Through partnerships with local municipalities or private, non-profit 
organizations community action programs and services are provided to 
residents in the local area. 
 
2.0 
SCOPE OF WORK  
County shall support the Town with social services navigation and 
program referrals intended to assist in the stabilization of immediate/ 
emergent needs for families that are facing eviction, disruption in utilities, 
experiencing insufficient food and/or nutrition, and/or are unemployed/ 
underemployed.  
 
2.1 
Navigation Services  
Navigation services are offered to clients following the completion 
of the HSD Dynamics application. This is a staff assisted function 
that includes the collection of eligibility documents and completion/ 
submission of program application for both contractor’s internal 
program (non-County funded) along with external program 
services.  
 
2.1.1 Navigation to Low-Income Energy Assistance Program 
(LIHEAP) Services:

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 3 of 11 
2.1.1.1 Contractor shall provide application assistance 
which may include the following:  
2.1.1.1.1 Answering questions about program 
eligibility and the application process.  
2.1.1.1.2 Entering application data directly into the 
DES portal on behalf of the Client.   
2.1.1.1.3 Scanning 
and 
uploading 
required 
documents, if needed.   
2.1.1.1.4 Provide paper applications to clients, 
upon request, and enter information 
directly into the DES portal on Client’s 
behalf.  
2.1.1.1.5 Provide assistance in completing the 
ID.me identity verification process to 
include scanning required documents 
and uploading to the ID.me website 
(www.ID.me.com) 
2.1.1.1.6 Screen for crisis circumstances to ensure 
that priority will be given to Crisis 
Assistance Applicants.  
2.1.1.1.7 Conduct initial screening and reporting of 
potential Welfare Fraud. 
 
2.1.2 Navigation to Maricopa Human Services (MCHSD) 
Programs 
2.1.2.1 Contractor shall navigate to the Community 
Resilience Division (CRD) Empowerment Pathway 
Program.  
2.1.2.2 CRD Client Service Specialist shall assess the 
needs of the household and connect the Client to the 
following 
MCHSD 
divisional 
(neighborhood) 
program services: 
2.1.2.2.1 Early 
Education 
Division 
(EED) 
nutritionist, 
childcare, 
and 
early 
education services  
2.1.2.2.2 Senior Adult Services Division (SASD) 
case management services  
2.1.2.2.3  Workforce Development Division (WDD) 
employment and occupational skills 
training related services  
2.1.2.2.4 CRD Homeless Services 
2.1.2.2.5 Housing and Community Development 
(HCD) emergency home repair services 
2.1.2.3 Navigation to Internal Program Services 
2.1.2.3.1 Contractor shall identify a minimum of 
two (2) internal program based on the 
most recent MCHSD Community Needs 
Assessment. Contractor will submit a 
logic model (Exhibit 1) by July 31, 2024, 
to be approved by MCHSD. The logic

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 4 of 11 
model 
shall 
provide 
the 
following 
information for each program service: 
2.1.2.3.1.1 Community need 
2.1.2.3.1.2 Anticipated 
program 
outcome(s) 
2.1.2.3.1.3 Description 
of 
program 
service 
2.1.2.3.1.4 Projected 
number 
of 
individuals/ households to be served 
2.1.2.3.1.5 Projected 
number 
of 
individuals/ households who will 
achieve 
anticipated 
program 
outcome(s); 
2.1.2.3.1.6 Data collection methodology  
 
2.1.2.4 Contractor shall conduct follow up contact with 
clients to assess for additional needs and to track 
program outcomes as it relates to the outcomes 
identified in the Contractor’s logic model.   
2.1.2.4.1 Follow up services shall be conducted at 
intervals of 3 months, 6 months, and 9 
months following the receipt of program 
services.  
 
2.2 
Information and Referrals  
2.2.1 Contractor shall provide information and referrals to include 
but not limited to the following:  
2.2.1.1 SOLARI (formerly know as AZ 211) crisis case 
management services 
2.2.1.2 Community Legal Services (CLS) for households 
who are facing immediate eviction for non-payment 
of rent or who receive assistance and have a 
judgement that is not satisfied. 
2.2.1.3 Child support enforcement services for clients who 
are custodial parents in single parent households. 
2.2.1.4 Assistance completing application for SNAP, 
AHCCCS, and Unemployment Insurance; 
2.2.1.5 Food and nutrition services to counteract the 
impacts of starvation or malnutrition.   
 
2.3 
Service Requirements 
2.3.1 Navigation Services 
2.3.1.1 Clients shall have a completed application in HSD 
Dynamics prior to receiving navigation services to 
DES portal for LIHEAP services or internal program 
services.  
2.3.1.2 Contractor shall ensure that all eligible clients 
seeking crisis services will be navigated to the 
Arizona Department Economic Security (DES) portal 
for LIHEAP services.

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 5 of 11 
2.3.1.3 Contractor shall provide navigation services as it 
relates to MCHSD and Internal Program services to 
clientsthat have been dispositioned in the HSD 
Dynamic queue.  
2.3.1.4 Navigation 
services 
shall 
be 
provided 
and 
documented, in accordance with the MCHSD/CRD 
Policy and Procedure Manual. 
2.3.1.5 Navigation services shall be reported in the 
MCHSD/CRD quarterly ROMA reports. 
2.3.1.6 Contractor shall use the MCHSD approved logic 
model template for internal program navigation. 
 
2.3.2 Information and Referrals  
2.3.2.1 Clients shall have a completed program application 
in HSD Dynamics prior to the delivery of information 
and referral services.   
2.3.2.2 Contractor shall document all referrals in HSD 
Dynamics, in accordance with the MCHSD/CRD 
Policy and Procedure Manual. 
2.3.2.3 Information regarding program referrals shall be 
reported in the MCHSD/CRD quarterly ROMA 
reports. 
 
2.4 
Facility Requirements 
2.4.1 Contractor shall ensure staff on-site are able to navigate to 
websites and provide generalized assistance to clients. 
Staff shall provide access to through self-maintaining or 
partnership agreements, a computer lab to include multiple 
computers with internet access, fax machines, copier, 
phones, and basic office supplies to allow individuals 
access to the following: 
2.4.1.1 AZDES LIHEAP Application Portal; 
2.4.1.2 HSD Client Portal; 
2.4.1.3 ADOH Mortgage Assistance Portal; 
2.4.1.4 Online applications for AZDES Unemployment 
Insurance, 
Supplemental 
Nutrition 
Assistance 
Program (SNAP), and AHCCCS Health Insurance; 
2.4.1.5 Online job search and submission of application/ 
resume; and/or 
2.4.1.6 Information regarding scholarships and federal 
financial aid. 
 
2.4.2 Contractor shall ensure adequate space for the following: 
2.4.2.1 On-site workshops and training classes; 
2.4.2.2 Local job/career fairs; and 
2.4.2.3 Eligibility 
determination 
where 
confidential 
information cannot be overheard. 
 
2.5 
Reporting Requirements 
2.5.1 Contractor shall submit programmatic and financial reports 
to MCHSD as listed below:

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 6 of 11 
2.5.1.1 Results Oriented Management and Accountability 
(ROMA/ROMA Next Gen) data and/or reports no 
later than the 10th business day after the end of each 
quarter of the fiscal year. 
2.5.1.2 Monthly 
invoices/claims 
with 
supporting 
documentation no later than the 10th business day, 
following the end of the month. 
2.5.1.3 The County reserves the right to add, remove, or 
revise reporting requirements to meet program 
goals. 
2.5.1.4 Failure to submit required reports in the designated 
timeframe listed may result: 
2.5.1.4.1 in a forfeiture of payment, if not submitted 
by the forty-fifth (45th) calendar days 
following the end of a month. 
2.5.1.4.2 in a forfeiture of final payment, if final 
program and fiscal reports is not 
submitted within the designated time 
period, determined by MCHSD following 
the Contract term. 
 
2.6 
HSD Dynamics Access 
2.6.1 Access to HSD Dynamics will be provided by MCHSD/CRD 
upon request from Contractor.  
2.6.2 Contractor 
shall 
provide 
MCHSD/CRD 
information 
regarding staffs’ name, position title, contact information, 
and confirmation of successful completion of background 
check. 
2.6.3 MCHSD reserves the right to immediately remove access if 
it is determined Contractor’s personnel is a risk to the 
County operations for any of the following reasons but not 
limited to: 
2.6.3.1 Approving clients for services they are not eligible for; 
2.6.3.2 Denying eligible clients services; and 
2.6.3.3 Accessing the HSD Dynamics for any purpose other than 
areas of responsibility. 
2.6.4 MCHSD will provide Contractor programmatic ad hoc 
reports, as requested. 
2.6.5 MCHSD reserves the right to deny Contractor’s access to 
program data. 
 
2.7 
Staff Requirements 
2.7.1 Contractor shall: 
2.7.1.1 Ensure staff and/or volunteers do not provide direct 
services to clients until all appropriate Background 
Checks and Fingerprint clearance have been 
completed with satisfactory results and procedures 
are in place if results are unsatisfactory; 
2.7.1.2 Maintain documentation that key staff have received 
appropriate 
training 
or 
hold 
appropriate

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 7 of 11 
certification/licensure in accordance with roles, 
responsibilities and job descriptions; 
2.7.1.3 Ensure that staff and volunteers do not have any 
conflicts of interest in the provision of services and 
management of programs; 
2.7.1.4 Provide staff and volunteers with supervision, 
equipment, materials and supplies necessary to 
perform contracted services; 
2.7.1.5 Provide training to all new employees and 
volunteers providing services under this Agreement, 
to include but not limited to the following: 
2.7.1.5.1 An overview of the MCHSD/CRD Policy 
and Procedure Manual; and 
2.7.1.5.2 Requirements of ARS §46-140.01 and 
ARS §1-501 and ARS § 1-502 regarding 
eligibility for state and local benefits. 
2.7.1.6 Maintain 
documentation 
that 
verifies 
case 
management staff have received relevant training 
and provide documentation upon request to 
MCHSD; 
2.7.1.7 The Contractor shall be required to notify MCHSD of 
staff changes and vacant positions within two (2) 
business days of staff changes. The Contractor shall 
open the recruitment to fill case worker vacancies, 
no later than thirty (30) days after the vacancy 
occurs, to ensure service availability and clients are 
not turned away due to lack of staff. MCHSD may 
assist in the selection of the replacement candidate. 
2.7.2 Code of Conduct: 
2.7.2.1 The Contractor shall avoid any action that might 
create or result in the appearance of: 
2.7.2.1.1 Inappropriate 
use 
or 
divulging 
of 
information 
gathered 
or 
discovered 
pursuant to the performance of its duties 
under the Contract. 
2.7.2.1.2 Actions on behalf of the County without 
appropriate authorization. 
2.7.2.1.3 Providing 
favorable 
or 
unfavorable 
treatment to anyone. 
2.7.2.1.4 Making a decision on behalf of the 
County that exceeds their authority, 
displaying 
preferential 
treatment 
or 
actions that would have unfavorable 
consequences for the County. 
2.7.2.1.5 Misrepresenting or otherwise imped the 
efficiency, authority, actions, policies, or 
adversely affect the confidence of the 
public or integrity of the County. 
2.7.2.1.6 Loss of impartiality when advising the 
County.

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 8 of 11 
2.8 
Training and Technical Assistance 
2.8.1 To ensure successful program service delivery, MCHSD will 
provide/conduct training and technical assistance on: 
2.8.1.1 
MCHSD/CRD Policy & Procedure Program 
Manual; 
2.8.1.2 
MCHSD funded financial assistance services; 
2.8.1.3 
Use of HSD Dynamics; 
2.8.1.4 
Reports and forms, as required; 
2.8.1.5 
 Results 
Oriented 
Management 
and 
Accountability (ROMA)/ROMA Next Gen; 
2.8.1.6 
Trauma Informed Care 
2.8.1.7 
Motivational Interviewing  
2.8.1.8 
Review of all applicable federal, state, and 
county regulations, laws, and rules related to 
specific funding sources used; 
2.8.1.9 
Review of program monitoring findings; and 
2.8.1.10 
Other training and technical assistance as 
needed/required. 
 
2.8.2 Administrative Simplification rules in Title II of the Health 
Insurance Portability and Accountability Act of 1996 (Public 
Law 104-191) and all Federal regulations that are applicable 
to the operations of the Contractor by the dates required by 
the implementing Federal regulations as well as all 
subsequent requirements and regulations as published. 
 
2.9 
MCHSD Grievance Procedures 
2.9.1 Contractor shall advise all applicants for and recipients of 
contract services of their right, at any time and for any 
reason, to present to the Contractor and the County any 
grievances arising from the delivery of contract services, 
including, but not limited to, ineligibility determination, 
reduction of services, suspension or termination of services, 
or quality of services. 
2.9.2 Individuals seeking/receiving County funded assistance 
who feel that they have not been treated fairly may submit a 
written grievance to the MCHSD/CRD.  
2.9.3 Contractor shall follow MCHSD grievance procedures as 
outlined in the MCHSD/CRD Policy & Procedure Program 
Manual  
 
F. Revise Section 4 (Budget and Compensation), Paragraph 1.5 (Operating Budget) by 
removing in its entirety and replacing with the attached Operating Budget. The 
County shall provide the Contractor with a not to exceed amount of $107,245 for the 
period of July 1, 2024, through June 30, 2025, Fiscal Year 2025. Unexpended funds 
from Fiscal Year 2024 shall not be available for expenditures in Fiscal Year 2025.

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 9 of 11 
 
III. 
Under A.R.S. §38-511, the Parties may cancel this Agreement without penalty of further 
obligation within three years after execution of this Agreement if any person significantly 
involved in initiating, negotiating, securing, drafting, or creating this Agreement on 
behalf of the County is, at any time while this Agreement or any extension is in effect, 
an employee or agent of any other party to the Agreement in any capacity or consultant 
to any other party of this Agreement with respect to the subject matter of this 
Agreement.  
 
IV. 
Each and every provision of law and any clause required by law to be in this Agreement 
will be read and enforced as though it were included herein and, if through mistake or 
otherwise any such provision is not inserted, or is not correctly inserted, then upon the 
application of either party, this Agreement will promptly be physically amended to make 
such insertion or correction. 
 
V. 
The above contains all the changes to the Agreement made by this Amendment No. 3. 
All other terms and conditions of the Agreement shall remain unchanged and in full force 
and effect as executed by the Parties. 
 
VI. 
The Parties have authorized the undersigned to execute this Amendment No. 3, and it 
shall be effective upon approval and signature by both Parties.

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 10 of 11 
IN WITNESS, the Parties have approved and signed this Amendment No. 3: 
 
APPROVED BY: 
TOWN OF GUADALUPE 
 
APPROVED BY:  
MARICOPA COUNTY 
 
___________________________________ 
Mayor                                                      Date 
 
 
____________________________________ 
Jack Sellers, Chairman                            Date 
Board of Supervisors              
Attested To: 
 
___________________________________ 
Town Clerk                                             Date 
 
Attested To: 
 
____________________________________ 
Juanita Garza,                                         Date 
Clerk of the Board                                     
IN ACCORDANCE WITH A.R.S. §§ 9-240, 9-
500.11, 11-952, AND 46-241, ET SEQ., THIS 
AMENDMENT NO. 3 HAS BEEN REVIEWED 
BY THE UNDERSIGNED ATTORNEY WHO 
HAS DETERMINED IT IS PROPER IN FORM 
AND 
WITHIN 
THE 
POWERS 
AND 
AUTHORITY GRANTED TO THE TOWN OF 
GUADALUPE UNDER THE LAWS OF THE 
STATE OF ARIZONA. 
 
APPROVED AS TO FORM: 
 
 
BY: ________________________________ 
Attorney for the Town                       Date 
 
IN ACCORDANCE WITH A.R.S. §§ 11-201, 
11-251, AND 11-952, THIS AMENDMENT 
NO. 3 HAS BEEN REVIEWED BY THE 
UNDERSIGNED ATTORNEY WHO HAS 
DETERMINED IT IS PROPER IN FORM AND 
WITHIN THE POWERS AND AUTHORITY 
GRANTED TO MARICOPA COUNTY UNDER 
THE LAWS OF THE STATE OF ARIZONA. 
 
APPROVED AS TO FORM: 
 
 
BY: _________________________________ 
Deputy County Attorney                    Date

Contract No. C-22-23-003-X-03 
 
Amendment No. 3 
Town of Guadalupe 
 
Page 11 of 11 
 
Town of Guadalupe Operating Budget – Navigation Services  
Contract Period 
July 1st, 2024, through June 30th, 2025 
Funding 
County Funds 
$107,245  
Cash Match Contributions 
$131,471  
$238,716  
Budget Category 
Direct Cost 
Administration Cost 
Total Cost 
Total Expenses 
$237,516  
$1,200  
$238,716