A1920 POLICY .DOCX

Maricopa County — Formal (2020-06-24)

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MARICOPA COUNTY INTERNAL POLICY
Policy Number:
A1920
Current Adoption 
Date:
MM-DD-2020
Policy Title:
FACILITIES MANAGEMENT PROJECTS
Current 
Implementation Date:
MM-DD-2020
Board Agenda 
Number:
C-##-##-###-#-##
Approved by:
BOARD OF SUPERVISORS
Original Adoption 
Date:
09-1999
I. PURPOSE
To provide the County and its Tenants with comprehensive enhanced planning, design, estimating, and 
construction management services for Major Maintenance and Capital and Tenant Improvement Projects 
through Facilities Management Department (FMD) services.
II. AUTHORITY
As approved by the Board of Supervisors, the FMD is in charge of the design, construction, operation, 
maintenance, and upkeep of all buildings owned by Maricopa County.
III. APPLICATION
This Policy applies to all Maricopa County elected and appointed departments as well as the Flood Control 
District of Maricopa County, the Maricopa County Library District, and the Maricopa County Stadium District 
(Special Districts). The Board of Supervisors is authorized to jointly adopt policies applying to the Special 
Districts under the Intergovernmental Agreement, C-06-18-393-6-00, approved on April 11, 2018.
IV. DEFINITIONS
A.
Appointing Authority: An elected official, the single administrative or executive head of a 
department/special district, or the designated representative authorized to act in this capacity.
B.
Building Systems: Common spaces such as restrooms, elevators, lobbies and common corridors or 
supporting infrastructure of a building such as roofs, building HVAC systems, building plumbing systems, 
building electrical systems and security systems.
C.
Business Plan: A document defining the objectives of the proposed improvements, the strategy for 
making the improvements, and the consequences of making or not making the improvements.  A Return-
on-Investment Analysis should be included with the Business Plan.
D.
Capital Improvements: New facilities, facility upgrades, or remodeling that improves efficiencies of the 
work environment including re-purposing of space, relocation, code compliance, aesthetic improvements 
or enhanced customer service. Capital Improvement requests require a Business Plan and are often 
implemented over multiple years.
E.
County Administration: The County Manager, Deputy/Assistant County Managers, and/or their 
appointed designees.
F.
Major Maintenance Projects: Typically involves the operation, maintenance, upkeep, and replacement 
of building systems and/or major components of systems, such as HVAC, Electrical, Plumbing, Roofing, 
Fire Alarm, Security, Abatement, etc. These typically do not require a Business Plan or Return-on-
Investment Analysis.

Policy Number:
A1920
Policy Title:
FACILITIES MANAGEMENT PROJECTS
Current Adoption 
Date:
MM-DD-2020
Page 2 of 4
G. Master Plan: A comprehensive analysis of current space allocations that includes predicted 
demographic models, socioeconomic models, legislative trends, and population growth over a defined 
period of time and that facilitates a plan for space needs and costs. Such plans may result in the 
construction or modification of multiple facilities over multiple years.
H.
Return-on-Investment (ROI) Analysis: An analysis of the proposed solution in order to determine the 
benefit/cost relationship. This analysis predicts the time in which savings realized by the investment 
equal the investment itself.
I.
Singular Project Solution: The result of programming and planning by FMD for a one-time facility 
improvement that minimally affects other County facilities.
J.
Tenant: Departments or other subdivisions of the County that occupy physical space in any building 
owned or leased by the County.
K.
Tenant Improvements: Tenant Improvements are unique to the Tenant’s business operation and 
generally do not serve to benefit the facility’s overall shell or Building System. Improvements which occur 
entirely within a Tenant’s workspace for the sole benefit of the Tenant. Tenant Improvements require a 
Business Plan.
V.
POLICY
A.
General Statements
1.
FMD is responsible for maintaining the buildings’ shells and the Building Systems that are not for the 
sole benefit of the Tenant.
2.
FMD is responsible for executing Major Maintenance and Capital Improvement projects, as well as 
collaborating in the request and execution of Tenant Improvement projects.
B.
Major Maintenance
1.
Prior to budget development, FMD generates the annual Major Maintenance project list and sends 
a copy to the County Administration and each affected Tenant. Affected Tenants must inform FMD 
of any pending Tenant operational changes that could alter the proposed Major Maintenance scope 
of work. 
2.
Major Maintenance projects do not typically require a Business Plan or Return-On-Investment (ROI) 
Analysis as part of the approval consideration, since the proposed projects are necessary to maintain 
core Building Systems. 
3.
Major Maintenance project funding is limited. FMD will prioritize these projects based on:
a.
Life safety and code requirements/violations
b.
Positive ROI, if applicable
c.
Operational benefit and customer service benefit Business Plan, if applicable
d.
Business continuity 
e.
Aesthetics and public image benefits
4.
The Major Maintenance project list will be reviewed by County Administration, the Budget Office, and 
FMD.
C.
Capital and Tenant Improvements
1.
FMD will propose only those Capital Improvements which are applicable to Building Systems.

Policy Number:
A1920
Policy Title:
FACILITIES MANAGEMENT PROJECTS
Current Adoption 
Date:
MM-DD-2020
Page 3 of 4
2.
Prior to budget development, FMD generates the Capital Improvement project list and sends a copy 
to County Administration and each affected Tenant. Affected Tenants must inform FMD of any 
pending Tenant operational changes that could alter the proposed Capital Improvement scope of 
work. 
3.
For Tenant Improvement projects, FMD will assist Tenants in programming, planning, and estimating 
costs. If Tenant funding is not available, the Budget Office and FMD may consider alternative 
funding.
4.
FMD requires a project request form for every Tenant Improvement project. See: 
https://mymc.maricopa.gov/248/Facilities-Management. 
5.
The project request form requires the signatures of the Tenant’s Appointing Authority and its finance 
manager prior to FMD beginning work on the request. If the requested project is intended for 
completion in the current fiscal year, the form must include an accounting string.
6.
All Tenant Improvement requests require a Business Plan or a ROI analysis.
7.
FMD shall review all project requests for consistency and will prioritize requests based on:
a.
Life safety and code requirements/violations
b.
Positive ROI
c.
Operational benefit and customer service benefit Business Plan
d.
Business continuity 
e.
Aesthetics and public image benefits 
8.
All requested projects are subject to review by both County Administration and the Budget Office.
VI.
PROJECT DEVELOPMENT BY STAGE
A.
Activation Stage
1.
There are three methods by which a project request can become an active project:
a.
County Administration requests a project; which automatically becomes an active project.
b.
FMD requests a project, which must receive approval from County Administration before 
becoming an active project.
c.
A Tenant requests a project, which must receive approval from the Tenant’s management, FMD, 
and County Administration. 
2.
FMD and Tenant requests will be approved, rejected, or returned for revision.
B.
Planning Stage
1.
Once a project becomes an active project, FMD will lead and manage the planning process of 
working with the Tenant to establish the program, space plan, and/or conceptual study which will 
facilitate a budgetary cost estimate.
2.
FMD reserves the option to either perform such tasks using in-house resources, term agreements 
with local professionals, or qualifications-based consultants. It is FMD’s responsibility to ensure that 
stakeholders are offered the opportunity to provide input into the planning process.
C.
Review and Prioritize Stage

Policy Number:
A1920
Policy Title:
FACILITIES MANAGEMENT PROJECTS
Current Adoption 
Date:
MM-DD-2020
Page 4 of 4
1.
Once an active project is programmed, planned, and budgeted, the recommended solution will be 
either a Singular Project Solution or a Master Plan Study.
2.
If the Singular Project Solution is in the best interest of the County, FMD will provide a program 
summary, conceptual plan, and budgetary cost estimate. Tenants must provide a Business Plan 
and/or ROI analysis outlining the benefits of proceeding with the project.
3.
If a Master Plan study is in the best interest of the County, FMD, participants from the Tenant 
department, and the Budget Office will select a consultant to lead the Master Plan study. Funding 
for Master Plan studies may be provided by the Tenant or considered for future funding by the Budget 
Office and FMD.
D.
Final Approval
1.
All active projects will be presented to County Administration and the Budget Office for action. 
Projects may be rejected, revised, approved, or tabled for further consideration at a later date 
2.
All approved active Capital Improvement projects will be presented to the Board of Supervisors for 
action.
Revision History
Version
Revision Date
Description of Revision
1
09-1999
Initial version.
2
01-21-2015
Completely rewritten version. The new version of this policy describes 
Facilities Management’s responsibility for maintaining County building 
shells and systems which are non-specific to department use. It also describes 
department responsibility and collaboration with Facilities Management for 
projects that are specific to a department’s needs, use, and physical space. 
The policy lays out the stages of Major Maintenance, Capital Improvement, 
and Tenant Improvement projects. The criteria for prioritizing these projects 
are described in the policy (C-49-15-034-6-00)
3
MM-DD-2020
Update Office of Management and Budget to the Budget Office, web address, 
hyperlink, and formatting. (C-##-##-###-#-##)