AMENDMENT 1 ATTACHMENT A SOW.PDF
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Funding Agreement with State of Arizona, Department of Housing 28 ATTACHMENT A MARICOPA COUNTY #523-19 SCOPE OF WORK SUMMARY: The Arizona Department of Housing (ADOH) has determined that eviction prevention services may be needed to address the high numbers of evictions happening in the state. The goal of this pilot program is to increase access to informative and efficient eviction prevention services in particular courts in the state of Arizona. This involves providing funding, collecting and analyzing data, developing strategies for efficiency, and strengthening best practices around eviction issues. Services include a comprehensive eligibility assessment, financial assistance, information and referral, and other non-financial case management services including housing assistance, crisis management services, referrals to legal aid, budgeting and financial management education materials. Maricopa County, Recipient shall administer eviction prevention assistance, in the following 12 zip codes in Maricopa County; 85033, 85037, 85035, 85043, 85019, 85029, 85031, 85051, 85345, 85355, 85363, 85392 targeting Manistee and Country Meadows Justice Courts for approximately 232 households. Households eligible to receive assistance must have received a formal, five day non-payment of rent notice from the property manager/landlord and have a total household income at/or below sixty percent (60%) of Area Median Income (AMI). Recipient will screen and evaluate households for financial assistance based on a comprehensive assessment (see Exhibit 1) and will provide eligible households with eviction prevention financial assistance as specified by the ADOH Eviction Prevention Policy guideline. (Attachment E) By the signing of this contract, Recipient is certifying that the agency is not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any Federal or state debarment agency. Funding Agreement with State of Arizona, Department of Housing 29 TERM OF AGREEMENT: This Agreement is herein executed for a fifteen (15) month period from February 1, 2019 to April 30, 2020. Additional one (1) year renewals may be available at the discretion of ADOH based upon project performance and availability of funding. Renewals may involve a new Scope of Work, Performance Timeline, and/or Grant amount to be negotiated with the entity selected for contracting. EXPENDITURE RATE: Recipient shall submit Request for Payments (Attachment D) within 30 days of the end of each month for expenditures actually incurred, with supporting documentation for all funds to be reimbursed. KEY DUTIES INCLUDE: A. Conducting a comprehensive eligibility assessment 1) Schedule an initial eligibility interview within 48 hours of initial contact with the household. (Prescreening can be started over the phone for eligibility) 2) Ensure that the household meets all eligibility criteria as specified on the ADOH Eviction Prevention Policy Guideline. 3) Administer Eligibility Assessment to determine level of need and sustainability of the leasing contract. If leasing obligations are not financially sustainable make referrals for other resources as appropriate. 4) Communicate and discuss all eligible services with household, determine desired services and action steps. (Financial, program referral, budgeting education) B. Determining level of financial assistance needed 1) Gather all household income verification documents including any assets that are currently being held by household members. Verification documents may include pay stubs, bank statements, disability letters, etc. Funding Agreement with State of Arizona, Department of Housing 30 2) Utilize household budgeting worksheet to determine and demonstrate a 90 day sustainability window of the monthly leasing obligations. If a 90 day sustainability window is not present, advise the household that financial assistance is not warranted. 3) Initiate contact with landlord and issue payment voucher if and when financial assistance is appropriate. Provide approximate time frame to both the landlord and household of when to expect the financial assistance voucher. C. Providing communication and advocacy with landlords on behalf of eligible households 1) Initiate contact with landlord or managing entity to discuss the Eviction Prevention Program assistance relating to the household. 2) Discuss options that are available to the household regarding the pending eviction under the lease. 3) Assist household, if necessary, in the identification of other housing options which demonstrate sustainability based on household budget. 4) Discuss options with the household, which may include time frames for vacating the unit, resolving unpaid rent and/or other fees with program assistance or which are critical to the household maintaining housing. D. Making appropriate referrals for Assistance 1) Determine household referral needs based on the initial assessment. 2) Make referrals to the appropriate legal entity. 3) Facilitate any additional services for households, up to and including rental financial assistance if deemed appropriate. E. Making appropriate referrals for non-eligible applicants Funding Agreement with State of Arizona, Department of Housing 31 1) Determine what alternative services are needed and what services for which the household is eligible. 2) Coordinate with other service providers for referral up to and including a referral for shelter and or to the homeless coordinated entry system. 3) Assist households in scheduling and confirming appointments with other providers who can best meet the household’s needs. F. Providing education, budgeting, and financial management materials to reinforce sustainability 1) Assist household in creating a sustainable budget which correlates with the monthly household income. Budgeting worksheets may be agency specific but should include at minimum the following: rent, utilities, food, and transportation. 2) Provide resources and options that households can utilize to supplement their monthly income including utility assistance programs, food assistance programs (SNAP), and or employment enhancement services. 3) Offer additional financial management and education classes, where applicable, to households who would benefit from additional support in creating and adhering to a monthly budget. Education classes may be agency specific and may fluctuate in availability depending on staffing and capacity. G. Provide a follow up in 90 days to verify that homeless prevention was effective 1) Initiate a minimum of one follow up contact within 90 days of service provision with households who have received financial assistance. 2) Assess and verify household status, i.e. the household continues to remain stable in housing. 3) Determine if any additional support or services are needed Funding Agreement with State of Arizona, Department of Housing 32 4) Document and submit the result of the contact as a positive outcome or a non- positive outcome within the monthly report. PERFORMANCE MEASURES: 1) One hundred percent (100%) of households will be assessed for housing options. 2) Seventy-five percent (75%) of households will remain housed three months after being financially assisted. 3) Ten percent (10%) of households will engage with other options, ie financial literacy. REPORTING REQUIREMENTS: Recipient shall submit a monthly report attached to the monthly Request for Payment which will include: 1) Total number of eviction prevention assessments administered (Including those denied) 2) Total number of households receiving financial assistance 3) Total dollar amount per household 4) Zip Code for the Justice precinct 5) Number of households referred for legal assistance 6) Total positive and non-positive outcomes within 90 follow up window