A1112 - REDLINE 02262021.DOCX

Maricopa County — Formal (2021-11-17)

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Maricopa County
Internal Policy
Number: A1112
Policy
Title: Limited English Proficiency
(LEP) Policy
Issue Date: 10/07/20099
Policy Category: Policies &
Procedures
Initiating Department: Clerk of
the Board
Revision: #1
Reviewed by:
Approved by: Maricopa County
Board of Supervisors
Revision Date:TBD
A.  Purpose:
A. The purpose of this Limited English Proficiency (LEP) Policy is to set forth the procedures and 
services that will provide reasonable access to all Maricopa County Board of Supervisors’ 
public meetings to attendees who have limited English proficiency.
B. Providing reasonable access to LEP persons to all public Maricopa County Board of Supervisors’ 
(the Board) meetings will ensure full compliance with Title VI  of the Civil Rights Act of 1964, 
4224 U.S.C.§ 2000d, et seq. and Executive Order 13166 – “ Improving Access to Services for 
Persons with Limited English Proficiency.”
C. In applying this policy, the Board will use the following four factors when assessing language 
needs and reasonable access for LEP persons:
1. The number or proportion of LEP persons in the relevant population;
2. The frequency with which LEP individuals participate in the program;
3. The importance of the activity to people’s lives;
4. The resources available to the recipient and costs.
D. Since Spanish speakers make up a significant proportion of the population in Maricopa County 
and they may wish to participate in the Board’s public meetings, the Board will take reasonable 
steps to provide Spanish LEP persons access to all public Board meetings.
B.  Application: 
This Policy applies to all Maricopa County appointed offices and elected departments as well as 
the Flood Control District of Maricopa County, the Maricopa County Library District, and the 
Maricopa County Stadium District (Special Districts).  The Board of Supervisors is authorized to 
jointly adopt policies applying to the Special Districts under the Intergovernmental Agreement, C-
06-18-393-6-00, approved on April 11,2018.
CB.  Definitions:
A. Maricopa County Board of Supervisors: Five- member board that is comprised of a qualified 
elector (elected at a general election) from each of the five supervisorial districts within Maricopa 
County.
B. Interpretation: Interpretation means the oral transfer of a message from one language into 
another language.
C. Limited English Proficiency Person: A person with limited English proficiency (LEP) that is not 
able to speak, read, write or understand the English language well enough to allow him/her to 
interact effectively with the Board.
D. Major LEP Language Group: The population of persons with LEP proficiency that constitutes
5% or 1000 individuals of the eligible population, whichever is less. In Maricopa County, the
Major LEP Language Group is Spanish.
Maricopa County Board of Supervisors: Five-member board that is comprised of a qualified 
elector (elected at a general election) from each of the five supervisorial districts within Maricopa 
County.
E. Meaningful Access: The standard of access provided by the Board at all public meetings.
F. Public Board Meeting: A gathering, in person or through technological devices, of a quorum of 
the members of the Board.

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G. Qualified Interpreters: Individuals who have demonstrated proficiency in English and the second 
language.

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Maricopa County
Internal Policy
Number: A1112
Policy
Title: Limited English Proficiency 
(LEP) Policy: L imited E nglis h
Issue Date: 10/07/20099
Policy Category: Policies &
Procedures
Initiating Department: Maricopa
County Board of Supervisors
Revision:
H. Title VI of the Civil Rights Act of 1964, 42 U.S.C. § 2000d, et seq.: The law that protects individuals 
from discrimination based on their race, color or national origin under any program or activity that 
receives federal financial assistance.
Translation: The written transfer of a message from one language into another.
I. Translation: The written transfer of a message from one language into another.
Title VI of the Civil Rights Act of 1964, 42 U.S.C. § 2000d, et seq.: The law that protects individuals 
from discrimination based on their race, color or national origin under any program or activity that 
receives federal financial assistance.
DC.  Policy Guidelines:
A. Speaker forms and “I Speak” cards will be available in both English and Spanish at all public
Board meetings.
A.B. A notice in English and Spanish concerning available language assistance will be posted on the
Board’s  Clerk of the Board’s website and the Board’s Formal agendas. all other 
places where the Board conducts public meetings.
C. A Spanish-speaking staff member will be stationed at the table where the speaker forms and “I
speak” cards are located.
BD. The Board’s Clerk of the Board’s website will have information regarding notify members of the 
public that language assistance. will be provided. The notification will also be posted on the first 
floor of the Maricopa County Administration Building next to the meeting notices and at all 
locations where the Board holds public meetings. LEP persons will be encouragedare to notify 
the Clerk of the Board if they have need of such assistance.  LEP persons will be informed 
that by sending an e-mail should be sent to the Clerk’s office at least 18 24 hours in advance of 
the Board meeting (clerkboard@mail.maricopa.gov) or calling (602-506-3766) to ensure the 
presence of a qualified interpreter at the Board’s public meeting. The notification will contain the 
following sample language in both English and Spanish.
Interpreting services for those individuals with Limited English Proficiency will be available 
for those who wish to participate in the Board meeting upon 18 24 hours advance notice 
through the Office of the Clerk of the Board, 301 West Jefferson Street, 10th Floor, Phoenix, 
Arizona 85003, email:(clerkboard@mail.maricopa.gov), telephone: (602-506-3766), or fax:
(602-506-6402).
CE. The category and subcategory headings on the Board Agendas will be translated into Spanish.
LEP persons needing assistance in translating any agenda item(/s) are encouraged to call the
Clerk of the Board's Office.
FD. At the twice monthly Formal Board meetings where public business is conducted, the Board will 
have a Spanish-speaking interpreter present and available to assist LEP persons who wish to 
address the Board.
GE. This policy is designed to be flexible and should be viewed as a work in progress.  As such, it is 
important to monitor changes in demographics and types of services, and to update this policy 
when appropriate.
   Revision History:
Version
Revision Date
Description of Revision

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1
10-7-2009
Initial Version: Board of Supervisors:  C-06-10-116-6-00
2
TBD
Updated instructions and contact information if interpreting 
services are requested.  “I Speak” cards and personnel in 
the lobby eliminated due to non-use.