220101-CONTRACT.PDF

Maricopa County — Formal (2021-10-20)

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CONTRACT RADS HARDWARE AND SOFTWARE ACQUISITIONS FOR 
INTELLIGENT TRANSPORTATION SYSTEMS 220101-RFP 
 
 
This contract is entered into this 20th day of October, 2021 by and between Maricopa County (“County”), a 
political subdivision of the State of Arizona, and Milestone Computer Technology, Inc., an Colorado 
corporation (“Contractor”) for the purchase of RADS Hardware and Software Acquisition for Intelligent 
Transportation Systems. 
 
1.0 
CONTRACT TERM 
 
1.1 
This contract is for a term of one year beginning on the 1st of November 2021 and ending 
the 31st of October, 2022. 
 
2.0 
OPTION TO RENEW 
 
The County may, at its option and with the concurrence of the Contractor, renew the term of this 
contract up to a maximum of five additional year(s), (or at the County’s sole discretion, extend the 
contract on a month-to-month basis for a maximum of six months after expiration). The Contractor 
shall be notified in writing by the Office of Procurement Services of the County’s intention to renew 
the contract term at least 60 calendar days prior to the expiration of the original contract term. 
 
3.0 
CONTRACT COMPLETION 
 
In preparation for contract completion, the Contractor shall make all reasonable efforts for an 
orderly transition of its duties and responsibilities to another provider and/or to the County. This 
may include, but is not limited to, preparation of a transition plan and cooperation with the County 
or other providers in the transition. The transition includes the transfer of all records and other data 
in the possession, custody, or control of the Contractor that are required to be provided to the 
County either by the terms of this agreement or as a matter of law. The provisions of this clause 
shall survive the expiration or termination of this agreement. 
 
4.0 
PRICE ADJUSTMENTS 
 
Any requests for reasonable price adjustments must be submitted 60 calendar days prior to 
contract expiration. Requests for adjustment in cost of labor and/or materials must be supported 
by appropriate documentation. The reasonableness of the request will be determined by comparing 
the request with the Consumer Price Index or by performing a market survey. If County agrees to 
the adjusted price terms, County shall issue written approval of the change and provide an updated 
version of the contract. The new change shall not be in effect until the date stipulated on the 
updated version of the contract. 
 
5.0 
PAYMENTS 
 
5.1 
As consideration for performance of the duties described herein, County shall pay 
Contractor the sum(s) stated in Exhibit D – Pricing Sheet. 
 
5.2 
Payment shall be made upon the County’s receipt of a properly completed invoice.

SERIAL 220101-RFP 
 
5.3 
INVOICES 
 
5.3.1 
The Contractor shall submit one legible copy of their detailed invoice before 
payment(s) will be made. Incomplete invoices will not be processed. At a 
minimum, the invoice must provide the following information: 
 
• 
Company name, address, and contact information 
• 
County bill-to name and contact information 
• 
Contract serial number 
• 
County purchase order number 
• 
Project name and/or number 
• 
Invoice number and date 
• 
Payment terms 
• 
Date of service or delivery 
• 
Quantity  
• 
Contract item number(s) 
• 
Arrival and completion time 
• 
Description of purchase (product or services) 
• 
Pricing per unit of purchase 
• 
Extended price 
• 
Freight (if applicable) 
• 
Mileage with rate (if applicable) 
• 
Total amount due 
  
5.3.2 
Labor, services, and maintenance must be billed as a separate line item. 
 
5.3.3 
Problems regarding billing or invoicing shall be directed to the department as listed 
on the purchase order. 
  
5.3.4 
Payment shall only be made to the Contractor by Accounts Payable through the 
Maricopa County Vendor Express Payment Program. This is an electronic funds 
transfer (EFT) process. After contract award, the Contractor shall complete the 
Vendor Registration Form accessible from the County Department of Finance 
Vendor 
Registration 
Web 
Site 
https://www.maricopa.gov/5169/Vendor-
Information. 
  
5.3.5 
Discounts offered in the contract shall be calculated based on the date a properly 
completed invoice is received by the County.  
  
5.3.6 
EFT payments to the routing and account numbers designated by the Contractor 
shall include the details on the specific invoices that the payment covers. The 
Contractor is required to discuss remittance delivery capabilities with their 
designated financial institution for access to those details. 
 
5.4 
APPLICABLE TAXES 
 
5.4.1 
It is the responsibility of the Contractor to determine any and all applicable taxes 
and include those taxes in their proposal. The legal liability to remit the tax is on 
the entity conducting business in Arizona. Tax is not a determining factor in 
contract award. 
 
5.4.2 
The County will look at the price or offer submitted and will not deduct, add, or alter 
pricing based on speculation or application of any taxes, nor will the County 
provide Contractor any advice or guidance regarding taxes. If you have questions 
regarding your tax liability, seek advice from a tax professional prior to submitting 
your bid. You may also find information at https://www.azdor.gov/Business.aspx. 
Once your bid is submitted, the offer is valid for the time specified in this solicitation, 
regardless of mistake or omission of tax liability. If the County finds overpayment 
of a project due to tax consideration that was not due, the Contractor will be liable

SERIAL 220101-RFP 
 
to the County for that amount, and by contracting with the County agrees to remit 
any overpayments back to the County for miscalculations on taxes included in a 
bid price. 
 
5.4.3 
Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, 
and local taxes applicable to their operation and any persons employed by the 
Contractor. Contractor shall, and require all subcontractors to, hold Maricopa 
County harmless from any responsibility for taxes, damages, and interest, if 
applicable, contributions required under Federal and/or State and local laws and 
regulations, and any other costs including: transaction privilege taxes, 
unemployment 
compensation 
insurance, 
Social 
Security, 
and 
workers’ 
compensation. Contractor may be required to establish, to the satisfaction of 
County, that any and all fees and taxes due to the City or the State of Arizona for 
any license or transaction privilege taxes, use taxes, or similar excise taxes are 
currently paid (except for matters under legal protest). 
 
6.0 
AVAILABILITY OF FUNDS 
 
6.1 
The provisions of this contract relating to payment for services shall become effective when 
funds assigned for the purpose of compensating the Contractor as herein provided are 
actually available to County for disbursement. The County shall be the sole judge and 
authority in determining the availability of funds under this contract. County shall keep the 
Contractor fully informed as to the availability of funds. 
 
6.2 
If any action is taken by, any State agency, Federal department, or any other agency or 
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in 
connection with, this contract, County may amend, suspend, decrease, or terminate its 
obligations under, or in connection with, this contract. In the event of termination, County 
shall be liable for payment only for services rendered prior to the effective date of the 
termination, provided that such services are performed in accordance with the provisions 
of this contract. County shall give written notice of the effective date of any suspension, 
amendment, or termination under this section, at least 10 days in advance. 
 
7.0 
STRATEGIC ALLIANCE for VOLUME EXPENDITURES (SAVE) 
 
The County is a member of the SAVE cooperative purchasing group. SAVE includes the State of 
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts. 
Under the SAVE Cooperative Purchasing Agreement, and with the concurrence of the successful 
respondent under this solicitation, a member of SAVE may access a contract resulting from a 
solicitation issued by the County. If contractor does not want to grant such access to a member of 
SAVE, state so in contractor’s bid. In the absence of a statement to the contrary, the County will 
assume that contractor does wish to grant access to any contract that may result from this bid. The 
County assumes no responsibility for any purchases by using entities. 
 
8.0 
INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPAs) 
 
County currently holds ICPAs with numerous governmental entities. These agreements allow those 
entities, with the approval of the Contractor, to purchase their requirements under the terms and 
conditions of the County contract. It is the responsibility of the non-County government entity to 
perform its own due diligence on the acceptability of the contract under its applicable procurement 
rules, processes, and procedures. Certain governmental agencies may not require an ICPA and 
may utilize this contract if it meets their individual requirements. Other governmental agencies may 
enter into a separate Statement of Work with the Contractor to meet their own requirements. The 
County is not a party to any uses of this contract by other governmental entities. 
 
9.0 
DUTIES 
 
9.1 
The Contractor shall perform all duties stated in Exhibit B – Scope of Work, or as otherwise 
directed in writing by the procurement officer.

SERIAL 220101-RFP 
 
 
9.2 
During the contract term, County may provide Contractor’s personnel with adequate 
workspace for consultants and such other related facilities as may be required by 
Contractor to carry out its contractual obligations. 
 
10.0 
TERMS AND CONDITIONS 
 
10.1 
INDEMNIFICATION 
 
10.1.1 To the fullest extent permitted by law, and to the extent that claims, damages, 
losses, or expenses are not covered and paid by insurance purchased by the 
contractor, the contractor shall defend, indemnify, and hold harmless the County 
(as Owner), its agents, representatives, officers, directors, officials, and employees 
from and against all claims, damages, losses, and expenses (including, but not 
limited to attorneys' fees, court costs, expert witness fees, and the costs and 
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted 
from, the negligent acts, errors, omissions, or mistakes relating to the performance 
of this contract. 
 
10.1.2 Contractor's duty to defend, indemnify, and hold harmless the County, its agents, 
representatives, officers, directors, officials, and employees shall arise in 
connection with any claim, damage, loss, or expense that is attributable to bodily 
injury, sickness, disease, death, or injury to, impairment of, or destruction of 
tangible property, including loss of use resulting therefrom, caused by negligent 
acts, errors, omissions, or mistakes in the performance of this contract, but only to 
the extent caused by the negligent acts or omissions of the contractor, a 
subcontractor, anyone directly or indirectly employed by them, or anyone for 
whose acts they may be liable, regardless of whether or not such claim, damage, 
loss, or expense is caused in part by a party indemnified hereunder. 
 
10.1.3 The amount and type of insurance coverage requirements set forth herein will in 
no way be construed as limiting the scope of the indemnity in this section. 
 
10.1.4 The scope of this indemnification does not extend to the sole negligence of County. 
 
10.2 
INFRINGEMENT DEFENSE AND INDEMNIFICATION 
 
10.2.1 Definitions 
 
For purposes of this section: 
 
10.2.1.1 “Claim” means any cause of action in a third-party action, suit, or 
proceeding against County alleging that Contractor software, or its 
upgrades, modifications, or revisions, as of its delivery date under this 
agreement, infringes a valid U.S. patent, copyright, or trademark. 
 
10.2.1.2 “Participate and Share in the Costs” means Contractor will assist the 
County in the defense of the Claim, to the extent agreed to by the parties, 
except that Contractor shall be solely responsible for any and all costs 
adjudged in a successful Claim against the County. 
 
10.2.1.3 “Third-Party Products” means any products made by a party other than 
Contractor, and may include, without limitation, products ordered by 
County from third parties. However, components of Contractor branded 
products are not Third-Party Products if they are both: 
 
10.2.1.3.1 embedded in Third-Party Products (i.e., not recognizable as 
standalone items); and

SERIAL 220101-RFP 
 
10.2.1.3.2 not identified as separate items on Contractor’s price list, 
quotes, order specifications forms, or documentation. 
 
10.2.2 Defense and Indemnity 
 
Contractor shall defend, and Participate and Share in the Cost, in the full defense 
of the County against any Claim, and will indemnify and hold harmless the County, 
as provided for in this section, for any judgments, settlements, and court awarded 
attorney’s fees resulting from a Claim where the claimant is adjudged the 
successful party in the Claim. Contractor’s obligations under this section are 
conditioned on the following: 
 
10.2.2.1 County promptly notifies Contractor of the Claim, in writing, upon being 
made aware of the Claim; 
 
10.2.2.2 County gives Contractor lead authority control of the defense and (if 
applicable) settlement of the Claim, provided that County’s legal counsel 
may participate in such defense and settlement, at County’s expense; 
and 
  
10.2.2.3 County provides all information and assistance reasonably requested by 
Contractor to handle the defense or settlement of the Claim. 
 
10.2.3 Remedial Measures 
If software becomes, or Contractor reasonably believes use of software may 
become, the subject of a Claim, Contractor may, at its own expense and option: 
10.2.3.1 procure for County the right to continue use of the product; 
 
10.2.3.2 replace or modify the software; or 
 
10.2.3.3 to the extent that neither 10.2.3.1 nor 10.2.3.2 are deemed commercially 
practicable, refund to County a pro-rated portion of the applicable fees 
for software based on a linear depreciation monthly over a 10-year 
useful life, in which case County will cease all use of software and return 
it to Contractor. 
 
10.2.4 Exceptions 
 
Contractor will have no defense or indemnity obligation for any Claim based on: 
 
10.2.4.1 modifications by someone other than Contractor; 
 
10.2.4.2 software has been modified by Contractor in accordance with County-
provided specifications or instructions; 
 
10.2.4.3 use or combination by the County of software with Third-Party Products, 
open source, or freeware technology; 
 
10.2.4.4 Third-Party Products, open source, or freeware technology; 
 
10.2.4.5 a product that is used or located by County in a country other than the 
country in which or for which it was supplied by Contractor; 
 
10.2.4.6 possession or use of a product after Contractor has informed County of 
modifications or changes required to avoid such Claim and offered to 
implement those modifications or changes, if such Claim would have 
been avoided by implementation of Contractor's suggestions and to the 
extent County did not provide Contractor with a reasonable opportunity 
to implement Contractor's suggestions; or

SERIAL 220101-RFP 
 
 
10.2.4.7 the amount of revenue or profits earned, or other value obtained by the 
use of products, or the amount of use of the products. 
 
10.2.5 The foregoing states Contractor’s entire liability, and County’s sole and exclusive 
remedy, except as provided by law or equity, with respect to any infringement or 
misappropriation of any intellectual property rights of another party. 
 
10.3 
SOURCE CODE ESCROW REQUIREMENT 
 
10.3.1 Contractor shall provide all proprietary technology and materials covered under 
this agreement that Maricopa County has purchased from Contractor for 
safekeeping with a mutually acceptable software escrow service provider (escrow 
agent) within 30 days of award, to include, but is not limited to, all source code, 
any updates or fixes, and related materials and documents for commercial off-the-
shelf software (COTS), etc. (“deposit material”). The deposit material deposited 
with the escrow agent shall be a snapshot of all source code and related material 
maintained by Contractor. In this way, as beneficiary of the escrow agreement 
between Contractor and escrow agent, Maricopa County will have access to all 
source code of the products that they license for all versions of the software. 
Furthermore, the escrowed code shall include all code specifically developed for 
Maricopa County including, but not limited to, interfaces, Extraction-
Transformation-Loading (ETL) routines for data conversion, and all custom code. 
Upon taking possession of the source code, Maricopa County will have the right to 
use the source for products that they license in the versions currently installed on 
the system or any subsequent versions archived with the escrow agent. Contractor 
will make a deposit of the deposit material with the escrow agent upon any version 
release or once every six months, whichever occurs first. 
 
10.3.2 Maricopa County hereby agrees to pay the yearly standard fee for a beneficiary of 
the source code. 
 
10.3.3 Maricopa County shall have access to the source code in the event of any of the 
following circumstances: 
 
10.3.3.1 the sale, assignment, or transfer to any third party of any of Contractor’s 
rights in the licensed product (or any portion thereof) if such sale, 
assignment, or transfer would prevent Contractor from fully performing 
any of its obligations under any agreement with Maricopa County; 
 
10.3.3.2 Contractor becomes insolvent or commits any affirmative act of 
insolvency, or generally fails to pay, or admits in writing its inability to 
pay, debts as they become due, makes a general assignment for the 
benefit of creditors, files a voluntary petition of bankruptcy, suffers or 
permits the appointment of a receiver for its business or assets, 
becomes subject to any proceeding under, or case in, any bankruptcy 
or insolvency law, or Contractor takes any action to authorize, or in the 
furtherance of, any of the following: 
 
10.3.3.2.1 Contractor 
discontinues 
providing 
full 
support 
and 
maintenance services for the licensed product in 
accordance with its obligations pursuant to any agreement 
with Maricopa County; 
 
10.3.3.2.2 Contractor has ceased to do business or improperly refuses 
to provide any services pursuant to any agreement with 
Maricopa County;

SERIAL 220101-RFP 
 
10.3.3.2.3 Contractor has breached (and if subject to a cure period, 
has not cured such breach within such period) any material 
term or condition of any agreement with Maricopa County; 
 
10.3.3.2.4 any change of control of Contractor or Contractor’s parent 
company, where such party is acquired, directly or 
indirectly, in a single transaction or series of related 
transactions, or all or substantially all of the assets of such 
party are acquired by any entity, or such party is merged 
with or into another entity to form a new entity; or 
 
10.3.3.2.5 any other circumstance in which Maricopa County is entitled 
to access or use the applicable deposit materials (including, 
but not limited to, the source code) under the express terms 
of any agreement between Contractor and Maricopa 
County. 
 
10.3.4 Upon Maricopa County taking possession of the source code, Maricopa County 
hereby agrees as follows: 
 
10.3.4.1 Maricopa County accepts full and total responsibility for the safekeeping 
of the source code. Maricopa County agrees that such source code shall 
be subject to the restrictions of transfer, sale, and reproduction placed 
on the software itself as stated in the software license signed by all 
parties. 
 
10.3.4.2 Maricopa County agrees to only use source code related to applications 
for which they own a license.  
 
10.3.4.3 Maricopa County agrees, if so ordered by a court of competent 
jurisdiction, to compensate Contractor for any and all damages 
Contractor suffers, to include reasonable attorney’s fees, resulting 
directly or indirectly from, but not limited to, the mishandling, misuse, or 
theft of the source code, regardless of intent, or the absence thereof, by 
Maricopa County, its employees, agents, and third-party Contractors. 
 
10.3.4.4 No license under any trademark, patent, copyright, or any other 
intellectual property right, is either granted or implied by the disclosure 
of the source code to Maricopa County. The Contractor’s disclosure of 
the source code to Maricopa County shall not constitute any 
representation, warranty, assurance, guarantee, or inducement by the 
Contractor to Maricopa County of any kind, and, in particular, with 
respect to the non-infringement of trademarks, patents, copyrights, or 
any other intellectual property rights, or other rights of third persons or 
of Contractor. 
 
10.3.5 Contractor will not be responsible for maintaining the source code. Furthermore, 
Contractor will not be liable for any consequences related to the use of source 
code modified by Maricopa County. 
 
10.4 
INSURANCE 
 
10.4.1 Contractor, at Contractor’s own expense, shall purchase and maintain, at a 
minimum, the herein stipulated insurance from a company or companies duly 
licensed by the State of Arizona and possessing an AM Best, Inc. category rating 
of B++. In lieu of State of Arizona licensing, the stipulated insurance may be 
purchased from a company or companies, which are authorized to do business in 
the State of Arizona, provided that said insurance companies meet the approval of

SERIAL 220101-RFP 
 
County. The form of any insurance policies and forms must be acceptable to 
County. 
 
10.4.2 All insurance required herein shall be maintained in full force and effect until all 
work or service required to be performed under the terms of the contract is 
satisfactorily completed and formally accepted. Failure to do so may, at the sole 
discretion of County, constitute a material breach of this contract. 
 
10.4.3 In the event that the insurance required is written on a claims-made basis, 
Contractor warrants that any retroactive date under the policy shall precede the 
effective date of this contract and either continuous coverage will be maintained, 
or an extended discovery period will be exercised for a period of two years 
beginning at the time work under this contract is completed. 
 
10.4.4 Contractor’s insurance shall be primary insurance as respects County, and any 
insurance or self-insurance maintained by County shall not contribute to it. 
 
10.4.5 Any failure to comply with the claim reporting provisions of the insurance policies 
or any breach of an insurance policy warranty shall not affect the County’s right to 
coverage afforded under the insurance policies. 
 
10.4.6 The insurance policies may provide coverage that contains deductibles or self-
insured retentions. Such deductible and/or self-insured retentions shall not be 
applicable with respect to the coverage provided to County under such policies. 
Contractor shall be solely responsible for the deductible and/or self-insured 
retention and County, at its option, may require Contractor to secure payment of 
such deductibles or self-insured retentions by a surety bond or an irrevocable and 
unconditional letter of credit. 
 
10.4.7 The insurance policies required by this contract, except Workers’ Compensation 
and Errors and Omissions, shall name County, its agents, representatives, officers, 
directors, officials, and employees as additional insureds. 
 
10.4.8 The policies required hereunder, except Workers’ Compensation and Errors and 
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) 
against County, its agents, representatives, officers, directors, officials, and 
employees for any claims arising out of Contractor’s work or service. 
 
10.4.9 If available, the insurance policies required by this contract may be combined with 
Commercial Umbrella Insurance policies to meet the minimum limit requirements. 
If a Commercial Umbrella insurance policy is utilized to meet insurance 
requirements, the Certificate of Insurance shall indicate which lines the 
Commercial Umbrella Insurance covers. 
 
10.4.9.1 Commercial General Liability 
 
Commercial General Liability (CGL) insurance and, if necessary, 
Commercial Umbrella insurance with a limit of not less than $2,000,000 
for each occurrence, $4,000,000 Products/Completed Operations 
Aggregate, and $4,000,000 General Aggregate Limit. The policy shall 
include coverage for premises liability, bodily injury, broad form property 
damage, personal injury, products and completed operations and 
blanket contractual coverage, and shall not contain any provisions which 
would serve to limit third party action over claims. There shall be no 
endorsement or modifications of the CGL limiting the scope of coverage 
for liability arising from explosion, collapse, or underground property 
damage.

SERIAL 220101-RFP 
 
10.4.9.2 Automobile Liability 
 
Commercial/Business Automobile Liability insurance with a combined 
single limit for bodily injury and property damage of not less than 
$1,000,000 each occurrence with respect to any of the Contractor’s 
owned, hired, and non-owned vehicles assigned to or used in 
performance of the Contractor’s work or services or use or maintenance 
of the premises under this contract.  
 
10.4.9.3 Workers’ Compensation 
 
10.4.9.3.1 Workers’ compensation insurance to cover obligations 
imposed by Federal and State statutes having jurisdiction of 
Contractor’s employees engaged in the performance of the 
work or services under this contract; and Employer’s 
Liability insurance of not less than $1,000,000 for each 
accident, $1,000,000 disease for each employee, and 
$1,000,000 disease policy limit.  
 
10.4.9.3.2 Contractor, its subcontractors, and sub-subcontractors 
waive all rights against this contract and its agents, officers, 
directors, and employees for recovery of damages to the 
extent these damages are covered by the workers’ 
compensation and Employer’s Liability or Commercial 
Umbrella Liability insurance obtained by Contractor, its 
subcontractors, and its sub-subcontractors pursuant to this 
contract. 
 
10.4.9.4 Errors and Omissions/Professional Liability Insurance 
 
Technology Errors & Omission insurance: Such insurance shall cover 
any and all errors, omissions, or negligent acts in the delivery of 
products, services, and/or licensed programs under this contract. 
 
x 
Each claim 
$1,000,000 
 
In the event that the Technology Errors & Omission insurance required 
by this contract is written on a claims-made basis, contractor warrants 
that any retroactive date under the policy shall precede the effective date 
of this contract and, either continuous coverage will be maintained or an 
extended discovery period will be exercised for a period of two years, 
beginning at the time work under this contract is completed. 
 
10.4.9.5 Cyber, Network Security, and Privacy Liability 
 
Cyber, Network Security and Privacy Liability Insurance with a limit of 
not less than $1,000,000 per occurrence. The policy shall include, but 
not be limited to; coverage for all directors, officers, agents and 
employees of the Contractor, losses with respect to network risks (such 
as data breaches, unauthorized access or use, and ID theft of data), 
invasion of privacy (regardless of the type of media involved in the loss 
of private information), crisis management, identity theft response costs, 
breach notification costs, credit remediation, and credit monitoring, 
defense, and claims expenses, regulatory defense costs plus fines and 
penalties, cyber extortion, electronic data restoration expenses (data 
asset protection), network business interruption, computer fraud 
coverage, funds transfer loss, third-party fidelity, theft, no requirement 
for arrest and conviction, and loss outside the premises of the named 
insured.

SERIAL 220101-RFP 
 
 
10.5 
FORCE MAJEURE 
 
10.5.1 Neither party shall be liable for failure of performance, nor incur any liability to the 
other party on account of any loss or damage resulting from any delay or failure to 
perform all or any part of this contract, if such delay or failure is caused by events, 
occurrences, or causes beyond the reasonable control and without negligence of 
the parties. Such events, occurrences, or causes include, but are not limited to, 
acts of God/nature (including fire, flood, earthquake, storm, hurricane, or other 
natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is 
declared or not), civil war, riots, rebellion, revolution, insurrection, military or 
usurped power or confiscation, terrorist activities, nationalization, government 
sanction, lockout, blockage, embargo, labor dispute, strike, and interruption or 
failure of electricity or telecommunication service, and pandemic. 
 
10.5.2 Each party, as applicable, shall give the other party notice of its inability to perform 
and particulars in reasonable detail of the cause of the inability. Each party must 
use best efforts to remedy the situation and remove, as soon as practicable, the 
cause of its inability to perform or comply. 
 
10.5.3 The party asserting Force Majeure as a cause for non-performance shall have the 
burden of proving that reasonable steps were taken to minimize delay or damages 
caused by foreseeable events, that all non-excused obligations were substantially 
fulfilled, and that the other party was timely notified of the likelihood or actual 
occurrence which would justify such an assertion, so that other prudent 
precautions could be contemplated. 
 
10.6 
ORDERING AUTHORITY 
 
Any request for purchase shall be accompanied by a valid purchase order issued by a 
County department or directed by a Certified Agency Procurement Aid (CAPA) with a 
purchase card for payment. 
 
10.7 
PROCUREMENT CARD ORDERING CAPABILITY 
 
County may opt to use a procurement card (Visa or Master Card) to make payment for 
orders under this contract. 
 
10.8 
NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION 
 
This contract does not guarantee any minimum or maximum purchases will be made. 
Orders will only be placed under this contract when the County identifies a need and proper 
authorization and documentation have been approved. 
 
10.9 
PURCHASE ORDERS 
 
10.9.1 
County reserves the right to cancel purchase orders within a reasonable period 
of time after issuance. Should a purchase order be canceled, the County agrees 
to reimburse the Contractor for actual and documentable costs incurred by the 
Contractor in response to the purchase order. The County will not reimburse the 
Contractor for any costs incurred after receipt of County notice of cancellation, 
or for lost profits, or for shipment of product prior to issuance of purchase order. 
 
10.9.2 
Contractor agrees to accept verbal notification of cancellation of purchase orders 
from the County procurement officer with written notification to follow. Contractor 
specifically acknowledges to be bound by this cancellation policy.

SERIAL 220101-RFP 
 
10.10 
BACKGROUND CHECK 
 
Respondents may be required to pass multiple background checks (e.g. Sheriff’s Office, 
County Attorney's Office, Courts, as well as Maricopa County general government) to 
determine if the respondent is acceptable to do business with the County. This applies to, 
but is not limited to, the company, subcontractors, and employees, and the failure to pass 
these checks shall deem the respondent non-responsible. 
 
10.11 
SUSPENSION OF WORK 
 
The procurement officer may order the Contractor, in writing, to suspend, delay, or interrupt 
all or any part of the work of this contract for the period of time that the procurement officer 
determines appropriate for the convenience of the County. No adjustment shall be made 
under this clause for any suspension, delay, or interruption to the extent that performance 
would have been so suspended, delayed, or interrupted by any other cause, including the 
fault or negligence of the Contractor. No request for adjustment under this clause shall be 
granted unless the claim, in an amount stated, is asserted in writing as soon as practicable 
after the termination of the suspension, delay, or interruption, but not later than the date of 
final payment under the contract. 
 
10.12 
STOP WORK ORDER 
 
10.12.1 
The procurement officer may, at any time, by written order to the Contractor, 
require the Contractor to stop all, or any part, of the work called for by this 
contract for a period of 90 calendar days after the order is delivered to the 
Contractor, and for any further period to which the parties may agree. The order 
shall be specifically identified as a stop work order issued under this clause. 
Upon receipt of the order, the Contractor shall immediately comply with its terms 
and take all reasonable steps to minimize the incurrence of costs allocable to 
the work covered by the order during the period of work stoppage. Within a 
period of 90 calendar days after a stop work order is delivered to the Contractor, 
or within any extension of that period to which the parties shall have agreed, the 
procurement officer shall either: 
 
10.12.1.1 
cancel the stop work order; or  
 
10.12.1.2 
terminate the work covered by the order as provided in the 
Termination for Default or the Termination for Convenience clause 
of this contract. 
 
10.12.1.3 
The procurement officer may make an equitable adjustment in the 
delivery schedule and/or contract price, and the contract shall be 
modified, in writing, accordingly, if the Contractor demonstrates that 
the stop work order resulted in an increase in costs to the Contractor 
 
10.13 
TERMINATION FOR CONVENIENCE 
 
Maricopa County may terminate the resultant contract for convenience by providing 60 
calendar days advance notice to the Contractor. 
 
10.14 
TERMINATION FOR DEFAULT 
 
10.14.1 
The County may, by written Notice of Default to the Contractor, terminate this 
contract in whole or in part if the Contractor fails to: 
 
10.14.1.1 
deliver the supplies or to perform the services within the time 
specified in this contract or any extension;  
 
10.14.1.2 
make progress, so as to endanger performance of this contract; or

SERIAL 220101-RFP 
 
 
10.14.1.3 
perform any of the other provisions of this contract. 
 
10.14.2 
The County’s right to terminate this contract under these subparagraphs may be 
exercised if the Contractor does not cure such failure within 10 business days 
(or more if authorized in writing by the County) after receipt of a Notice to Cure 
from the procurement officer specifying the failure. 
 
10.15 
PERFORMANCE 
 
It shall be the Contractor’s responsibility to meet the proposed performance requirements. 
Maricopa County reserves the right to obtain services on the open market in the event the 
Contractor fails to perform, and any price differential will be charged against the Contractor. 
 
10.16 
CONTRACTOR EMPLOYEE MANAGEMENT 
 
10.16.1 
Contractor shall endeavor to maintain the personnel proposed in their proposal 
throughout the performance of this contract. 
 
10.16.2 
If Contractor personnel’s employment status changes, Contractor shall provide 
County a list of proposed replacements with equivalent or greater experience. 
 
10.16.3 
Under no circumstances shall the implementation schedule to be impacted by a 
personnel change on the part of the Contractor. 
 
10.16.4 
Contractor shall not reassign any key personnel identified in their proposal 
without the express consent of the County. 
 
10.16.5 
County reserves the right to immediately remove from its premises any 
Contractor personnel it determines to be a risk to County operations. 
 
10.16.6 
County reserves the right to request the replacement of any Contractor 
personnel at any time, for any reason. 
 
10.17 
TRAINING 
 
Contractor shall provide training services to completely train TBD County personnel in the 
use and care of the equipment. All training shall take place on-site in Maricopa County, 
unless otherwise negotiated with County. 
 
10.18 
WARRANTY OF SERVICES 
 
10.18.1 
The Contractor warrants that all services provided hereunder will conform to the 
requirements of the contract, including all descriptions, specifications, and 
attachments made a part of this contract. County’s acceptance of services or 
goods provided by the Contractor shall not relieve the Contractor from its 
obligations under this warranty. 
 
10.18.2 
In addition to its other remedies, County may, at the Contractor's expense, 
require prompt correction of any services failing to meet the Contractor's 
warranty herein. Services corrected by the Contractor shall be subject to all the 
provisions of this contract in the manner and to the same extent as services 
originally furnished hereunder.

SERIAL 220101-RFP 
 
10.19 
INSPECTION OF SERVICES 
 
10.19.1 
The Contractor shall provide and maintain an inspection system acceptable to 
County covering the services under this contract. Complete records of all 
inspection work performed by the Contractor shall be maintained and made 
available to County during contract performance and for as long afterwards as 
the contract requires. 
 
10.19.2 
County has the right to inspect and test all services called for by the contract, to 
the extent practicable at all times and places during the term of the contract. 
County shall perform inspections and tests in a manner that will not unduly delay 
the work. 
 
10.19.3 
If any of the services do not conform to contract requirements, County may 
require the Contractor to perform the services again in conformity with contract 
requirements, at no cost to the County. When the defects in services cannot be 
corrected by re-performance, County may: 
 
10.19.3.1 
require the Contractor to take necessary action to ensure that future 
performance conforms to contract requirements; and 
 
10.19.3.2 
reduce the contract price to reflect the reduced value of the services 
performed. 
 
10.19.4 
If the Contractor fails to promptly perform the services again or to take the 
necessary action to ensure future performance in conformity with contract 
requirements, County may: 
 
10.19.4.1 
by contract or otherwise, perform the services and charge to the 
Contractor, through direct billing or through payment reduction, any 
cost incurred by County that is directly related to the performance of 
such service; or 
 
10.19.4.2 
terminate the contract for default. 
 
10.20 
USAGE REPORT 
 
The Contractor shall furnish the County a usage report, upon request, delineating the 
acquisition activity governed by the contract. The format of the report shall be approved by 
the County and shall disclose the quantity and dollar value of each contract item by 
individual unit of measure. 
 
10.21 
STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST 
 
Notice is given that, pursuant to A.R.S. § 38-511, the County may cancel any contract 
without penalty or further obligation within three years after execution of the contract, if any 
person significantly involved in initiating, negotiating, securing, drafting, or creating the 
contract on behalf of the County is at any time, while the contract or any extension of the 
contract is in effect, an employee or agent of any other party to the contract in any capacity 
or consultant to any other party of the contract with respect to the subject matter of the 
contract. Additionally, pursuant to A.R.S. § 38-511, the County may recoup any fee or 
commission paid or due to any person significantly involved in initiating, negotiating, 
securing, drafting, or creating the contract on behalf of the County from any other party to 
the contract arising as the result of the contract.

SERIAL 220101-RFP 
 
10.22 
OFFSET FOR DAMAGES 
 
In addition to all other remedies at Law or Equity, the County may offset from any money 
due to the Contractor any amounts Contractor owes to the County for damages resulting 
from breach or deficiencies in performance of the contract. 
 
10.23 
SUBCONTRACTING 
 
10.23.1 
The Contractor may not assign to another Contractor or subcontract to another 
party for performance of the terms and conditions hereof without the written 
consent of the County. All correspondence authorizing subcontracting must 
reference the bid serial number and identify the job or project. 
 
10.23.2 
The subcontractor’s rate for the job shall not exceed that of the prime 
Contractor’s rate, as bid in the pricing section, unless the prime Contractor is 
willing to absorb any higher rates. The subcontractor’s invoice shall be invoiced 
directly to the prime Contractor, who in turn shall pass-through the costs to the 
County, without mark-up. A copy of the subcontractor’s invoice must accompany 
the prime Contractor’s invoice. 
 
10.24 
AMENDMENTS 
 
All amendments to this contract shall be in writing and approved/signed by both parties. 
Maricopa County Office of Procurement Services shall be responsible for approving all 
amendments for Maricopa County. 
 
10.25 
ADDITIONS/DELETIONS OF REQUIREMENTS 
 
The County reserves the right to add and/or delete materials and services to a contract. If 
a service requirement is deleted, payment to the Contractor will be reduced proportionately, 
to the amount of service reduced in accordance with the bid price. If additional materials 
or services are required from a contract, prices for such additions will be negotiated 
between the Contractor and the County. 
 
10.26 
RIGHTS IN DATA 
 
10.26.1 
The County shall have the use of data and reports resulting from a contract 
without additional cost or other restriction except as may be established by law 
or applicable regulation. Each party shall supply to the other party, upon request, 
any available information that is relevant to a contract and to the performance 
thereunder. 
 
10.26.2 
Data, records, reports, and all other information generated for the County by a 
third party as the result of a contract are the property of the County and shall be 
provided in a format designated by the County or shall be and remain accessible 
to the County into perpetuity. 
 
10.27 
ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR 
OTHER REVIEW 
 
10.27.1 
In accordance with Section MC1-373 of the Maricopa County Procurement 
Code, the Contractor agrees to retain (physical or digital copies of) all books, 
records, accounts, statements, reports, files, and other records and back-up 
documentation relevant to this contract for six years after final payment or until 
after the resolution of any audit questions, which could be more than six years, 
whichever is longest. The County, Federal or State auditors and any other 
persons duly authorized by the department shall have full access to and the right 
to examine, copy, and make use of, any and all said materials.

SERIAL 220101-RFP 
 
10.27.2 
If the Contractor’s books, records, accounts, statements, reports, files, and other 
records and back-up documentation relevant to this contract are not sufficient to 
support and document that requested services were provided, the Contractor 
shall reimburse Maricopa County for the services not so adequately supported 
and documented. 
 
10.28 
AUDIT DISALLOWANCES 
 
If at any time it is determined by the County that a cost for which payment has been made 
is a disallowed cost, the County shall notify the Contractor in writing of the disallowance. 
The course of action to address the disallowance shall be at sole discretion of the County, 
and may include either an adjustment to future invoices, request for credit, request for a 
check, or a deduction from current invoices submitted by the Contractor equal to the 
amount of the disallowance, or to require reimbursement forthwith of the disallowed amount 
by the Contractor by issuing a check payable to Maricopa County. 
 
10.29 
STRICT COMPLIANCE 
 
Acceptance by County of a performance that is not in strict compliance with the terms of 
the contract shall not be deemed to be a waiver of strict compliance with respect to all other 
terms of the contract. 
10.30 
VALIDITY 
 
The invalidity, in whole or in part, of any provision of this contract shall not void or affect 
the validity of any other provision of the contract. 
 
10.31 
SEVERABILITY 
 
The removal, in whole or in part, of any provision of this contract shall not void or affect the 
validity of any other provision of this contract. 
 
10.32 
RELATIONSHIPS 
 
10.32.1 
In the performance of the services described herein, the Contractor shall act 
solely as an independent Contractor, and nothing herein or implied herein shall 
at any time be construed as to create the relationship of employer and employee, 
co-employee, partnership, principal and agent, or joint venture between the 
County and the Contractor. 
 
10.32.2 
The County reserves the right of final approval on proposed staff. Also, upon 
request by the County, the Contractor will be required to remove any employees 
working on County projects and substitute personnel based on the discretion of 
the County within two business days, unless previously approved by the County. 
 
10.33 
NON-DISCRIMINATION 
 
Contractor agrees to comply with all provisions and requirements of Arizona Executive 
Order 2009-09, including flow down of all provisions and requirements to any 
subcontractors. Executive Order 2009-09 supersedes Executive Order 99-4 and amends 
Executive Order 75-5 and is hereby incorporated into this contract as if set forth in full 
herein. During the performance of this contract, Contractor shall not discriminate against 
any employee, client, or any other individual in any way because of that person’s age, race, 
creed, color, religion, sex, disability, or national origin. (Arizona Executive Order 2009-09 
can 
be 
downloaded 
from 
the 
Arizona 
Memory 
Project 
at 
http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1.)

SERIAL 220101-RFP 
 
10.34 
WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01 
 
If vendor engages in for-profit activity and has 10 or more employees, and if this agreement 
has a value of $100,000 or more, vendor certifies it is not currently engaged in, and agrees 
for the duration of this agreement to not engage in, a boycott of goods or services from 
Israel. This certification does not apply to a boycott prohibited by 50 U.S.C. § 4842 or a 
regulation issued pursuant to 50 U.S.C. § 4842. 
 
10.35 
CERTIFICATION REGARDING DEBARMENT AND SUSPENSION 
 
10.35.1 
The undersigned (authorized official signing on behalf of the Contractor) certifies 
to the best of his or her knowledge and belief that the Contractor, its current 
officers, and directors: 
 
10.35.1.1 
are not presently debarred, suspended, proposed for debarment, 
declared ineligible, or voluntarily excluded from being awarded any 
contract or grant by any United States department or agency or any 
state, or local jurisdiction; 
 
10.35.1.2 
have not within a three-year period preceding this contract: 
 
10.35.1.2.1 
been convicted of fraud or any criminal offense in 
connection with obtaining, attempting to obtain, or as 
the result of performing a government entity (Federal, 
State or local) transaction or contract; or 
 
10.35.1.2.2 
been convicted of violation of any Federal or State 
antitrust statutes or conviction for embezzlement, 
theft, forgery, bribery, falsification or destruction of 
records, making false statements, or receiving stolen 
property regarding a government entity transaction or 
contract; 
 
10.35.1.3 
are not presently indicted or criminally charged by a government 
entity (Federal, State or local) with commission of any criminal 
offenses in connection with obtaining, attempting to obtain, or as the 
result of performing a government entity public (Federal, State or 
local) transaction or contract; 
 
10.35.1.4 
are not presently facing any civil charges from any governmental 
entity regarding obtaining, attempting to obtain, or from performing 
any governmental entity contract or other transaction; and  
 
10.35.1.5 
have not within a three-year period preceding this contract had any 
public transaction (Federal, State or local) terminated for cause or 
default. 
 
10.35.2 
If any of the above circumstances described in the paragraph are applicable to 
the entity submitting a bid for this requirement, include with your bid an 
explanation of the matter including any final resolution. 
 
10.35.3 
The Contractor shall include, without modification, this clause in all lower tier 
covered 
transactions 
(i.e. 
transactions 
with 
subcontractors 
or 
sub-
subcontractors) and in all solicitations for lower tier covered transactions related 
to this contract. If this clause is applicable to a subcontractor or sub-
subcontractor, the Contractor shall include the information required by this 
clause with their bid.

SERIAL 220101-RFP 
 
10.36 
VERIFICATION REGARDING COMPLIANCE WITH A.R.S. § 41-4401 AND FEDERAL 
IMMIGRATION LAWS AND REGULATIONS 
 
10.36.1 
By entering into the contract, the Contractor warrants compliance with the 
Immigration and Nationality Act (INA using E-Verify) and all other Federal 
immigration laws and regulations related to the immigration status of its 
employees and A.R.S. § 23-214(A). The Contractor shall obtain statements from 
its subcontractors certifying compliance and shall furnish the statements to the 
procurement officer upon request. These warranties shall remain in effect through 
the term of the contract. The Contractor and its subcontractors shall also maintain 
Employment Eligibility Verification forms (I-9) as required by the Immigration 
Reform and Control Act of 1986, as amended from time to time, for all employees 
performing work under the contract and verify employee compliance using the E-
Verify system and shall keep a record of the verification for the duration of the 
employee’s employment or at least three years, whichever is longer. I-9 forms are 
available for download at www.uscis.gov. 
 
10.36.2 
The County retains the legal right to inspect documents of Contractor and 
subcontractor employees performing work under this contract to verify compliance 
with paragraph 11.36.1 of this section. Contractor and subcontractor shall be given 
reasonable notice of the County’s intent to inspect and shall make the documents 
available at the time and date specified. Should the County suspect or find that the 
Contractor or any of its subcontractors are not in compliance, the County will 
consider this a material breach of the contract and may pursue any and all 
remedies allowed by law, including, but not limited to: suspension of work, 
termination of the contract for default, and suspension and/or debarment of the 
Contractor. All costs necessary to verify compliance are the responsibility of the 
Contractor. 
 
10.37 
CONTRACTOR LICENSE REQUIREMENT 
 
10.37.1 
The Contractor shall procure all permits, insurance, and licenses, and pay the 
charges and fees necessary and incidental to the lawful conduct of his/her 
business, and as necessary complete any requirements, by any and all 
governmental or non-governmental entities as mandated to maintain compliance 
with and remain in good standing. The Contractor shall keep fully informed of 
existing and future trade or industry requirements, and Federal, State, and local 
laws, ordinances, and regulations which in any manner affect the fulfillment of a 
contract and shall comply with the same. Contractor shall immediately notify both 
Office of Procurement Services and the department of any and all changes 
concerning permits, insurance, or licenses. 
 
10.38 
INFLUENCE 
 
10.38.1 
As prescribed in MC1-1203 of the Maricopa County Procurement Code, any 
effort to influence an employee or agent to breach the Maricopa County Ethical 
Code of Conduct or any ethical conduct, may be grounds for disbarment or 
suspension under MC1-902. 
 
10.38.2 
An attempt to influence includes, but is not limited to: 
 
10.38.2.1 
A person offering or providing a gratuity, gift, tip, present, donation, 
money, entertainment or educational passes or tickets, or any type 
of valuable contribution or subsidy that is offered or given with the 
intent to influence a decision, obtain a contract, garner favorable 
treatment, or gain favorable consideration of any kind.

SERIAL 220101-RFP 
 
10.38.3 
If a person attempts to influence any employee or agent of Maricopa County, the 
chief procurement officer, or his designee, reserves the right to seek any remedy 
provided by the Maricopa County Procurement Code, any remedy in equity or in 
the law, or any remedy provided by this contract.  
 
10.38.4 
ABSOLUTELY NO CONTACT BETWEEN THE RESPONDENT AND ANY 
COUNTY PERSONNEL, OTHER THAN THE OFFICE OF PROCUREMENT 
SERVICES, IS ALLOWED DURING THE SOLICITATION PROCESS UNLESS 
THE COMMUNICATION IS IN REGARD TO PRE-EXISTING BUSINESS WITH 
THE COUNTY. ANY COMMUNICATIONS REGARDING THE SOLICITATION, 
ITS PARTICIPANTS, OR ANY DOCUMENTATION PRIOR TO THE 
CONTRACT AWARD MAY BE GROUNDS FOR DISMISSAL OF THE 
RESPONDENT FROM THE EVALUATION PROCESS. 
 
10.39 
CONFIDENTIAL INFORMATION 
 
10.39.1 
Any information obtained in the course of performing this contract may include 
information that is proprietary or confidential to the County. This provision 
establishes the Contractor’s obligation regarding such information. 
 
10.39.2 
The Contractor shall establish and maintain procedures and controls that are 
adequate to assure that no information contained in its records and/or obtained 
from the County or from others in carrying out its functions (services) under the 
contract shall be used by or disclosed by it, its agents, officers, or employees, 
except as required to efficiently perform duties under the contract. The 
Contractor’s procedures and controls, at a minimum, must be the same 
procedures and controls it uses to protect its own proprietary or confidential 
information. If, at any time during the duration of the contract, the County 
determines that the procedures and controls in place are not adequate, the 
Contractor shall institute any new and/or additional measures requested by the 
County within 15 business days of the written request to do so. 
 
10.39.3 
Any requests to the Contractor for County proprietary or confidential information 
shall be referred to the County for review and approval, prior to any 
dissemination. 
 
10.40 
PUBLIC RECORDS 
 
Under Arizona law, all offers submitted and opened are public records and must be 
retained by the County at the Maricopa County Office of Procurement Services. Offers shall 
be open to public inspection and copying after contract award and execution, except for 
such offers or sections thereof determined to contain proprietary or confidential information 
by the Office of Procurement Services. If an offeror believes that information in its offer or 
any resulting contract should not be released in response to a public record request, under 
Arizona law, the offeror shall indicate the specific information deemed confidential or 
proprietary and submit a statement with its offer detailing the reasons that the information 
should not be disclosed. Such reasons shall include the specific harm or prejudice which 
may arise from disclosure. The records manager of the Office of Procurement Services 
shall determine whether the identified information is confidential pursuant to the Maricopa 
County Procurement Code. 
 
10.41 
INTEGRATION 
 
This contract represents the entire and integrated agreement between the parties and 
supersedes 
all 
prior 
negotiations, 
proposals, 
communications, 
understandings, 
representations, or agreements, whether oral or written, expressed, or implied.

SERIAL 220101-RFP 
 
10.42 
UNIFORM ADMINISTRATIVE REQUIREMENTS 
 
By entering into this contract, the Contractor agrees to comply with all applicable provisions 
of 
Title 
2, 
Subtitle 
A, 
Chapter 
II, 
Part 
200—UNIFORM 
ADMINISTRATIVE 
REQUIREMENTS, COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL 
AWARDS contained in Title 2 C.F.R. § 200 et seq. 
 
10.43 
GOVERNING LAW 
 
This contract shall be governed by the laws of the State of Arizona. Venue for any actions 
or lawsuits involving this contract will be in Maricopa County Superior Court, Phoenix, 
Arizona. 
 
10.44 
PRICES 
 
Contractor warrants that prices extended to County under this contract are no higher than 
those paid by any other customer for these or similar services. 
 
10.45 
ORDER OF PRECEDENCE 
 
In the event of a conflict in the provisions of this contract and Contractor’s license 
agreement, if applicable, the terms of this contract shall prevail. 
 
10.46 
INCORPORATION OF DOCUMENTS 
 
10.46.1 
The following are to be attached to and made part of this Contract: 
 
10.46.1.1 
Exhibit A – Vendor Information and Pricing 
 
10.46.1.2 
Exhibit B – Scope of Work 
 
 
10.47 
NOTICES 
 
All notices given pursuant to the terms of this contract shall be addressed to: 
 
For County: 
 
Maricopa County 
Office of Procurement Services 
160 S. 4th Avenue 
Phoenix, Arizona 85003-1647 
 
 
For Contractor: 
Milestone Computer Technology, Inc 
6635 W Happy Valley Rd Ste A104-254 
Glendale, AZ 85310

SERIAL 220101-RFP 
 
 
10.48 
INQUIRIES 
 
10.48.1 
Inquiries concerning information herein must be submitted prior to the question 
deadline date/time posted in the e-procurement platform, Periscope S2G, using 
the link in the “Q&A” tab. 
 
10.48.2 
Administrative telephone/email inquiries shall be addressed to: 
 
LOUIS NICOLOSI, PROCUREMENT OFFICER 
TELEPHONE: (602) 506-2761  
Louis.nicolosi@maricopa.gov 
 
10.48.3 
Inquiries may be submitted by telephone but must be followed up in writing. No 
oral communication is binding on Maricopa County.

SERIAL 220101-RFP 
 
 
IN WITNESS WHEREOF, this contract is executed on the date set forth above. 
 
 
CONTRACTOR 
 
 
 
 
 
 
 
 
 
AUTHORIZED SIGNATURE 
 
 
 
 
 
 
 
 
PRINTED NAME AND TITLE 
 
 
 
 
 
 
 
 
ADDRESS 
 
 
 
 
 
DATE 
 
 
 
MARICOPA COUNTY 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CHAIRMAN, BOARD OF SUPERVISORS 
 
 
DATE 
 
 
ATTESTED: 
 
 
 
 
 
 
 
 
 
 
 
 
 
CLERK OF THE BOARD 
 
 
 
 
DATE 
 
 
APPROVED AS TO FORM: 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DEPUTY COUNTY ATTORNEY  
 
 
 
DATE 
 
 
 
CTOR
OR
OR
OR
OR
OR
OR
O
IZED SIGNA
NA
NA
NA
NA
NA
NA
NATURE
Andy Johnson, Director
6635 W. Happy Valley Rd, Ste A104-254, Glendale, AZ 85310
09/27/2021

SERIAL 220101-RFP 
 
EXHIBIT A 
 
Vendor Information and Pricing 
 
COMPANY NAME: 
Milestone Computer Technology, Inc 
DOING BUSINESS AS (dba): 
  
MAILING ADDRESS: 
6635 W. Happy Valley Rd, Ste A104-254, Glendale, AZ 
85310 
REMIT TO ADDRESS: 
314 Wilcox St, Castle Rock, CO 80104 
TELEPHONE NUMBER: 
623.572.5635 
FAX NUMBER: 
  
WWW ADDRESS: 
www.milestonetech.com 
REPRESENTATIVE NAME: 
Andy Johnson 
REPRESENTATIVE TELEPHONE NUMBER: 
623.572.5635 
REPRESENTATIVE EMAIL ADDRESS 
andy.johnson@milestonetech.com 
  
  
 
  
YES 
NO 
REBATE 
WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO PURCHASE 
FROM THIS CONTRACT:  
 
 
WILL ACCEPT PROCUREMENT CARD FOR PAYMENT: 
 
 
 
 NET 30 DAYS 
 
1.0    PRICING: 
SOFTWARE 
*See NOTE 
Not to Exceed 
YEAR ONE SOFTWARE SUPPORT 
*See NOTE 
Not to Exceed 
HARDWARE 
*See NOTE 
Not to Exceed 
YEAR ONE HARDWARE SUPPORT 
*See NOTE 
Not to Exceed 
INSTALLATION AND CONFIGURATION SERVICES 
*See NOTE 
Not to Exceed 
TRAINING SERVICES 
*See NOTE 
Not to Exceed 
Total 
$0.00 
2.0 Additional Offerings 
 
 
Respondents are to list any % discounts or alternative 
offerings in this section 
 
 
 
 
 
2.1 Option to renew on an annual basis. 
 
 
OPTIONAL Software Support (Respondent to list support 
by software product) 
*See NOTE 
 
OPTIONAL Hardware Support (Respondent to list 
support by hardware product) 
*See NOTE 
 
 
 
 
2.2 (Respondent to list additional offerings beginning with 
this section) 
 
 
HPE Servers/Compute/Blades 
30% 
OFF LIST (Minimum)

SERIAL 220101-RFP 
 
HPE Entry Storage 
30% 
OFF LIST (Minimum) 
HPE Nimble/3Par/Primera/Storage Networking 
40% 
OFF LIST (Minimum) 
HPE 3rd Party Software: 
Microsoft/Vmware/Veeam/Commvault/etc. 
5% 
OFF LIST (Minimum) 
HPE PointNext Services 
(Installation/Configuration/Training) 
25% 
OFF LIST (Minimum) 
HPE/Aruba Networking Equipment 
30% 
OFF LIST (Minimum) 
HPE Enterprise Hardware/Software Maintenance 
Renewals 
20% 
OFF LIST (Minimum) 
Non-HPE Hardware/Software Maintenance Renewals 
5% 
OFF LIST (Minimum) 
HP Client Devices (Laptops/Desktops/Printers) 
10% 
OFF LIST (Minimum) 
Other Non-HPE Software 
5% 
OFF LIST (Minimum) 
Milestone Consulting Services 
25% 
OFF LIST (Minimum) 
Other Non-HPE Hardware 
5% 
OFF LIST (Minimum) 
Infrastructure as a Service 
20% 
OFF LIST (Minimum) 
 
 
 
*NOTE: Reference Section 2.2 Minimum Discount percentages (off LIST/MSRP) in product 
categories 
*NOTE 2:  Greater discounts available based on product and total size, contact 
AZOM@Milestonetech.com for details

SERIAL 220101-RFP 
 
EXHIBIT B 
SCOPE OF WORK 
 
Contractor shall provide procurement, technical support and warranty services related maintaining 
and maturing the RADS virtual environment as required by the County to support ongoing business 
needs. 
 
1.1 
CURRENT SOFTWARE 
 
1.1.1 
VMWare vSphere Enterprise Plus 
1.1.2 
Production-level Technical Support for vSphere product 
1.1.3 
Options to renew on an annual basis, Production-level Technical Support for 
vSphere product 
1.1.4 
VMWare vCenter Server Standard 
1.1.5 
Production-level Technical Support for vCenter product 
1.1.6 
Options to renew on an annual basis, Production-level Technical Support for 
vSphere product 
1.1.7 
Microsoft SQL Server 2014 Standard Edition 2-Core license 
1.1.8 
Microsoft Windows Server 2012 R2 Datacenter Edition license 
1.1.9 
Microsoft Windows Server 2012 5-Device CAL 
1.1.10 Microsoft Windows Server 2012 5-User CAL 
 
1.2 
CURRENT HARDWARE 
 
1.2.1 
HP ProLiant DL380 G9 Server - 2U 
 
1.2.1.1 Two - CPUs (Intel Xeon E5-2690V3, 2.6GHz, 12core 30M Cache) 
1.2.1.2 384GB Total Memory DDR4-2133 CAS-15-15-15 
1.2.1.3 Eight - Bay Small Form Factor (SFF) Drive Cage 
1.2.1.4 Three - 300GB 6G SAS 10K RPM SFF (2.5-inch) Hot Pluggable HDD, 
RAID 1 with Hot Standby Spare 
1.2.1.5 Dual power supplies (two - Hot Pluggable 500W power supplies), power 
cords 
1.2.1.6 Six - PCI Express Slots 
1.2.1.7 One - DVD-RW Optical Drive  
1.2.1.8 Two - PCIe 10GBase-T Dual Port Adapter 
1.2.1.9 2U SFF Ball Bearing Rail Kit 
 
1.2.2 
24/7 Next Business Day Onsite Service for rack mountable servers 
 
1.2.3 
Options to renew on an annual basis, 24/7 Next Business Day Onsite Service for 
rack mountable servers 
 
1.2.4 
Nimble dHCI HF40-126TB Hybrid Storage with 10GbE connectivity 
 
1.2.4.1 HPE Nimble Storage (NS) HF40 Hybrid CTO Base Array 
1.2.4.2 HPE NS HF40/60 Hybrid 126TB Fio HDD Bundle 
1.2.4.3 HPE NS HF40/60 11.52TB Fio Cache Bundle

SERIAL 220101-RFP 
 
1.2.4.4 HPE NS 2X10GBE 2P Fio Adapter Kit 
1.2.4.5 HPE NS NOS Default Fio Software 
1.2.4.6 HPE NS C13 TO C14 Fio Power Cord 
1.2.4.7 HPE NS AF/HF Array Standard Tracking 
1.2.4.8 Quantity: one 
 
1.2.5 
HPE NS 5Y 4H Parts Exchange  
 
1.2.5.1 HPE NS HF40/60 Hybrid 126TB HDD Bundle Supply 
1.2.5.2 HPE NS HF40/60 11.52TB Fio Cache Bundle Supply 
1.2.5.3 HPE NS 2X10GBE 2P Fio Adapter Kit Supply 
1.2.5.4 HPE NS HF40 Hybrid Base Array Supply 
 
1.2.6 
HPE FlexFabric 5700 24-port, 10GB network switches 
 
1.2.6.1 Line-rate 10G Copper “Base-T” switch solution with low latency 
1.2.6.2 24 ports, 10GBase-T (RJ45) supporting fast ethernet, GB ethernet and 
10GB speeds 
1.2.6.3 Four ports Small Form-Factor Pluggable (SFP+) for 1G/10G fiber uplinks 
and other DAC connections 
1.2.6.4 IPv4 routing in Layer 2+ package (static routing) with IPv4/IPv6 ACLs 
and QoS 
1.2.6.5 Enterprise-class L2/L3 tables with 32K MAC, 6K ARP/NDP, 1K VLANs, 
128 static L3 routes 
1.2.6.6 Dual Hot Swappable power supplies, power cords 
1.2.6.7 Two removable fan trays and front-to-back cooling airflow  
 
1.2.7 
24/7 Next Business Day Onsite Service for managed network switch 
 
1.2.8 
Option to renew on an annual basis, 24/7 Next Business Day Onsite Service for 
rack mountable servers 
 
1.3 
INSTALLATION AND CONFIGURATION SERVICES 
 
1.3.1 
Contractor shall deliver, install, and configure replacement hardware and software 
to provide a functional, reliable, available, serviceable and scalable system. 
 
1.4 
TRAINING SERVICES 
 
1.4.1 
Contractor shall provide training to County personnel (TBD) in the operation and 
administration of any replacement hardware and software. 
 
1.4.2 
All training to take place within the Phoenix metro area and be available prior to 
installation.