ASSESSOR'S PRESENTATION 10-18.PDF

Maricopa County
Assessor’s Office
Value | Service | Innovation

MARS Core Team
• Mark Kramer | Chief Technology Officer & Project Sponsor
• Catherine Campanaro | Project Manager
• Tara Rowland | Training Project Manager
• Stephen Hamman | Technical Lead
• Tim Holland | Functional Lead
• Kimberly Jasken | Testing Lead
• Carey Jones | Change Management Lead
• Kimberly Seiter | Appraisal Specialist/Testing Support
• Peter Devine | Appraisal Subject Matter Expert
• Crystal Poyner | Training & Testing Support
• Seth Acuff | Training & Testing Support
• Anu Ghanta | Training & Testing Support
• Nichole Patrick | Training Support
• Ed Winfield | OET
• Michael Miller | OET
• Debbie Lukens | Treasurer’s Office
• Phil VanKley | Treasurer’s Office
• Brian Walsh | OPS
• Kevin Tyne | OPS
• Cindy Goelz & Team | Office of Management & Budget

Project Update
• Project Change Request (PCR) 05 
approved in November 2020
• Provided us the time and resources 
to strengthen testing and training 
programs to ensure functionality 
at proposed February 2022 launch
• Leadership and project team worked 
tirelessly the last 11 months to ensure 
project delivered on time and on 
budget

Going Live in February!
• All systems go at this point for a February launch
• Currently on the final release of development 
before go-live
• Barring any major unforeseen issues, project 
vendor is on track to deliver project in February 
as presented in PCR 05
• PCR 05 included two post go-live releases

Today’s Focuses

Project MARS becomes
Assessment Analyst GAMA
• Final product named Assessment Analyst 
GAMA (Geographic Assisted Mass Appraisal)
• Product will be marketed to other 
organizations which will ultimately improve 
experience for all users

User Acceptance Testing
• Currently ongoing by all team 
members to ensure all functionalities 
of the new system work and meet our 
needs
• Our opportunity to report bugs, 
issues, or workflow problems so the 
team can make necessary fixes and 
changes
• Team continues preparation and is on 
target to deliver all features for final 
UAT 
• Final UAT will occur November 30 –
December 20

Product Testing
Performance Testing
• Full bulk validation/valuation of all 
model types
• 98.6% of valuations are complete; 
remaining 1.4% under review
• Recorded automated test case at 
different load levels to gauge impact 
during off hours
Gap Testing
• Completed economic unit 
commercial/residential, GeoSketch
• In process: Mobile home account 
ownership; tax area code and special 
districts (round 2)

Change Management
• Leadership accountability for operational 
readiness
• Have held 27 one-on-one sessions                
with team leaders
• Weekly communication to all team 
members promoting training sessions    
and activities
• Transition to support and maintenance

Training Courses Available 
in TheHUB for team members

Challenges
Watch Items
• Performance/parallel and end-to-end testing 
• Feature delivery management
• Bulk valuation 
• Report server development
Project Risks
• Travel restrictions will impact final testing
• Team member retirements
• Notice of Change and resolutions more work                          
than anticipated
Strategies
• Extensive functional, performance, and load testing                 
in process
• Diligent testing between now and go-live in February

On Schedule & On Budget
Fiscal Year 22
• Budget: $4,194,859
• Covers project costs, including 
project team salary and benefits
• Does not include over baseline             
requests as previously disclosed in 
PCR 05
• $360,000 AZURE Cloud Hosting
• $20,000 AZURE Maintenance
Fiscal Year 23
• Budget: $1,140,761
• Covers one optional deliverable from 
project vendor and contingency 
salaries and benefits for project 
team through September 2022

Questions?