IGA AMENDMENT 6 RE COMMUNITY ACTION PROGRAMS WITH CITY OF SCOTTSDALE.PDF
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AMENDMENT NO. 6 TO THE INTERGOVERNMENTAL AGREEMENT BETWEEN MARICOPA COUNTY ADMINISTERED BY ITS HUMAN SERVICES DEPARTMENT AND CITY OF SCOTTSDALE Maricopa County (“County”), administered by its Human Services Department, and the City of Scottsdale, (“Subrecipient”) entered into a financial Intergovernmental Agreement (“Agreement”), on or about July 27, 2022, which has been amended annually by the parties to, among other things, to award funding and extend the Agreement term. The purpose of the Agreement is for the Subrecipient to provide Community Action Program (CAP) services to include crisis case management, coordination of services to assist low- income households in crisis situations, and assistance to move closer to economic self- sufficiency in Scottsdale. The current Agreement term is July 1, 2025, through June 30, 2026. The Parties entered into Amendment No. 5 on or about June 10, 2025. The County provided the Subrecipient with $408,375 in Fiscal Year 2026 funding for CAP Services. Funding sources for the Agreement include but are not limited to funds made available to the County through an Intergovernmental Agreement (IGA) with Arizona Department of Economic Security (DES) under IGA DI25-002428/C-22-26-011-X-00. In Amendment 4 the County also provided $101,303 in funding through American Rescue Plan Act (ARPA) State and Local Fiscal Recovery funds (SLFRF) under (ALN) 21.027, funds to be fully expended by June 30, 2026, for administration of the Arizona Department of Housing Flex Funds program. The total Agreement funding amount for FY26 is $509,678. The County and the Subrecipient collectively are referred to as the “Parties.” The Parties agree to enter into this Amendment No. 6 to amend the Agreement as follows: A. Extend the Agreement expiration date shown on page 1 of the Agreement from June 30, 2026, through June 30, 2027. B. Revise Maricopa County Representative on Page 1 of the Agreement as follows: Maricopa County Representative: Chela Schuster, Assistant Director Senior Services and Community Resilience Division 234 N. Central Avenue, 3rd Floor Phoenix, AZ 85004 602-283-8981 chela.schuster@maricopa.gov C. The County shall provide the Subrecipient with $164,000 in funding for the budget period July 1, 2026, through December 31, 2026 (Fiscal Year 2027). a. The funding sources for this Amendment may include but are not limited to the following: Contract No. C-22-22-117-X-06 Scottsdale Contract No. 2022-094-COS-A6 19221432 Resolution No. 13701 Amendment No. 6 Page 1 of 16 93.569 Community Services Block Grant (CSBG) 93.667 Social Services Block Grant (SSBG) 93.558 Temporary Assistance for Needy Families (TANF) 93.568 Low Income Home Energy Assistance Program (LIHEAP) 21.027 American Rescue Plan Act State and Local Fiscal Recovery Funds (ARPA-SLFRF) b. The County shall provide the Subrecipient with additional funding for the Agreement term, through an amendment to the Agreement, as outlined in Section 1 (GENERAL PROVISIONS) PARAGRAPH 4.0 (AMENDMENTS) of the Agreement, subject to County’s receipt of funding. c. In accordance with 2 CFR 200.332(b)(1)(xii), the County shall provide the Subrecipient with FY2026 and FY2027 final expenditure dollar amounts made available under each federal award program, according to Assistance Listing Number (ALN), within 60 days after the applicable fiscal year end by formal amendment in accordance with Section 1 (General provisions), Paragraph 4.0 (Amendments) (https://www.ecfr.gov/current/title-2/part-200/subpart-D#p- 200.332(b)(1)(xii)). d. In accordance with Section 4 (Budget and Compensation), subparagraph 1.1 of the Agreement, the Subrecipient is required to leverage a minimum 25% cash match of the total Agreement award to support administration and operating costs in the delivery of program services, which shall be identified in the Itemized Service Budget (ISB). Subrecipient shall provide County an ISB within 30 days of execution of the Agreement, subject to final approval by Human Services Department Assistant Director, identified on page 1 of the Agreement. The final approved budget for the first six (6) months of Fiscal Year 2027 is incorporated into the Agreement as Addendum 1. D. Revise Section 1 (General provisions), Paragraph 5.0 (Termination) by adding subparagraph 5.6 to the Agreement as follows: 5.6 Notwithstanding Section 1, Paragraph 22 of the Agreement, upon termination or cancellation of this Agreement, all property, if any, shall be returned to or retained by the purchasing Party. E. Revise Section 3 (Work Statement), by removing it in its entirety and replacing it with the following: 1.0 PROGRAM GOALS Maricopa County is a designated Community Action Agency, authorized under the federal Community Services Block Grant (CSBG) Act to address the causes and conditions of poverty in local areas. The Maricopa County Human Services Department/Senior Services and Community Resilience Division (MCHSD/SSCRD) administers Community Action Program activities, the primary purpose of SSCRD is to provide a range of programs or services that are intended to: e pursue the reduction of poverty, Contract No. C-22-22-117-X-06 Scottsdale Contract No. 2022-094-COS-A6 19221432 Resolution No. 13701 Amendment No. 6 Page 2 of 16 2.0 e the revitalization of low-income communities; and e the empowerment of low-income families and individuals to become fully self-supportive. Through partnerships with local municipalities or private, non-profit organizations, community action programs and services are provided to residents in the local area. SCOPE OF WORK Community Action Program Services shall include the delivery of crisis services, internal/ external program navigation, and program referrals intended to assist in the stabilization of immediate/ emergent needs for families that are facing eviction, disruption in utilities, experiencing insufficient food and/or nutrition, and/or are unemployed/ underemployed. Services shall be delivered in a wrap around, comprehensive manner to address the needs of the household and to move families closer to economic stability. 2.1 MCHSD Crisis Financial Assistance Services Eligibility for financial assistance is determined and_ benefit payments made on behalf of program participants, these include but are not limited to, emergency rent, move-in assistance, utility payments or deposits, and emergency utility payments. 2.1.1. MCHSD Crisis Financial Assistance Services shall be coordinated with other local or grant financial assistance services to maximize benefits to the household. 2.1.2 Eligibility criteria for financial assistance funds are defined in the MCHSD/SSCRD Policy and Procedure Program Handbook. 2.1.3 Financial assistance funds are managed and allocated by MCHSD. Funds will be made available to the Subrecipient through HSD Dynamics or another comparable platform. 2.1.4 MCHSD/SSCRD will make payments directly to vendors upon authorization by the County). 2.1.5 Available Financial Assistance Services shall include the following: 2.1.5.1 Utility Assistance 2.1.5.1.1 Utility payments and deposits for heating and cooling; 2.1.5.1.2 Rental assistance where utility payment is included in rent. 2.1.5.2 Rental Assistance 2.1.5.2.1 Rental assistance to prevent eviction; and 2.1.5.2.2 Move-in assistance to include rental deposits and first month rent. 2.1.6 MCHSD Crisis Financial Assistance Service Requirements: 2.1.6.1 Subrecipient shall conduct application intake for MCHSD Crisis Financial Assistance Services to clients who apply in person with a paper application or need assistance applying online. Contract No. C-22-22-117-X-06 Scottsdale Contract No. 2022-094-COS-A6 19221432 Resolution No. 13701 Amendment No. 6 Page 3 of 16 Contract No. C-22-22-117-X-06 19221432 2.1.6.2 On-site application process shall include the following: 2.1.6.2.1 2.1.6.2.2 2.1.6.2.3 2.1.6.2.4 2.1.6.2.5 2.1.6.2.6 2.1.6.2.7 2.1.6.2.8 Provide paper applications, or assist clients with completing the online application process; Collect client eligibility documents for identified services, as required in the MCHSD/SSCRD Policy and Procedure Program Handbook; Information from the paper application shall be entered into HSD Dynamics or another comparable platform within 24 hours of receipt; Upload a copy of the paper application in HSD Dynamics SharePoint or another comparable platform; Create an application in HSD Dynamics or another comparable platform, as well as the program application (s) which the client applied for; Upload eligibility documents in HSD Dynamics or another comparable platform; Research each household member to determine if they have received previous assistance; and Research and enter vendor/provider information in Dynamics. 2.1.6.3 The Subrecipient will also process applications submitted through the HSD Dynamics client portal or another comparable platform per MCHSD/ SSCRD Policy and Procedure Handbook following the process outlined below: 2.1.6.3.1 2.1.6.3.2 2.1.6.3.3 2.1.6.3.4 2.1.6.3.5 Subrecipient will assign and disposition program applications to Client Services Specialists; Upload eligibility documents in HSD Dynamics or another comparable platform; and Research provider profile and submit vendor information related to the County vendor registration process, within twenty-four (24 hours), if applicable; Document all services provided and supported by County funds in HSD Dynamics or another comparable platform, in addition to local/ grant financial assistance services; Manage and monitor application queue in HSD Dynamics or another comparable Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 4 of 16 2.2 Contract No. C-22-22-117-X-06 19221432 platform based on program application submission date; 2.1.6.3.6 The Service Provider shall adhere to the queue mitigation protocols set forth in the Policy and Procedure Manual to maintain wait times and queue volumes within the parameters defined therein 2.1.6.3.7 All client communication must be documented as well as make relevant ‘case notes’ on the client's current application timeline in HSD Dynamics or another comparable platform. 2.1.6.3.8 Conduct quality assurance review and ensure quality controls on each program application case and subsequent completed service authorization (s); Subrecipient shall document site QA procedures and designate an owner of the QA process by role and name which must remain updated throughout the program year. Submit to MCHSD upon request. 2.1.6.3.9 Resolve rejected service authorizations and data entry errors within two (2) business days from the rejection date. 2.1.6.3.10 Subcontractor shall comply with the requirements of Arizona Confidentiality Program A.R.S.§41-161 and procedures outlined in the MCHSD-SSCRD Policy and Procedure Manual. Navigation Services Navigation services are offered to clients following the completion of the HSD Dynamics application or another comparable platform application, and program application. Navigation is a staff assisted function that includes the collection of eligibility documents and completion/ submission of program application for both Subrecipient’s internal programs (non-County funded) along with external program services. 2.2.1 Navigation to Low-Income Energy Assistance Program (LIHEAP) Services: 2.2.1.1 Subrecipient shall provide application assistance which may include the following: 2.2.1.1.1 Answering questions about program eligibility and the application process. 2.2.1.1.2 Entering application data directly into the DES portal on behalf of the Client, including LIHEAP application signature page. Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 5 of 16 Contract No. C-22-22-117-X-06 19221432 2.2.1.1.3 2.2.1.1.4 2.2.1.1.5 2.2.1.1.6 2.2.1.1.7 2.2.1.1.8 Scanning and _ uploading required documents, as needed. Provide paper applications to clients, upon request. Enter and upload required documentation into the DES portal on the Client’s behalf. Upon request, provide assistance in completing the ID.me identity verification process to include scanning required documents and uploading to the ID.me website (www.|ID.me.com). Screen for crisis circumstances to ensure priority will be given to a Life-Threatening Crisis Assistance Application. Conduct initial screening and reporting of potential Welfare Fraud. All LIHEAP Navigations that are completed must be documented in HSD Dynamics or another comparable platform. A case note must be made on the utility program application timeline and monitory navigations fields must be completed. 2.2.1.2 Navigation to Internal Program Services 2.2.1.2.1 Subrecipient shall identify a minimum of two (2) internal programs based on the most recent MCHSD Community Needs Assessment, to complete a logic model and provide additional + outcome reporting. Subrecipient will submit a logic model (Exhibit 1) by July 31° of the current program year, to be approved by MCHSD. The logic model shall provide the following information for each program service: 2.2.1.2.1.1 Community need; 2.2.1.2.1.2 Anticipated program outcome(s); 2.2.1.2.1.3 Description of program service; 2.2.1.2.1.4 Projected number of individuals/ households to be served; and 2.2.1.2.1.5 Projected number of individuals/ households who will achieve anticipated program outcome(s). 2.2.1.2.1.6 Data collection methodology Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 6 of 16 2.2.1.2.2 Subrecipient shall conduct follow-up contact with clients to assess for additional needs and to track program outcomes as it relates to the outcomes identified in the Subrecipient’s logic model. 2.2.1.2.2.1 Follow up contact shall be conducted at intervals of 3 months, 6 months, and 9 months following the receipt of program services. 2.2.1.3 Navigation Service Requirements 2.2.1.3.1 Clients shall have a _ completed application and program application(s) in HSD Dynamics or another comparable platform prior to receiving navigation services to DES portal for LIHEAP services or internal program services. 2.2.1.3.2 Subrecipient shall ensure that all income eligible clients will be navigated to the Arizona Department Economic Security (DES) portal for LIHEAP services. 2.2.1.4 Subrecipient shall provide navigation services as it relates to internal program services to clients that have been dispositioned in the HSD Dynamic queue. 2.2.1.5 Navigation services shall be provided and documented, in accordance with the MCHSD/SSCRD Policy and Procedure Manual. 2.2.1.6 Navigation services shall be reported in MCHSD/SSCRD quarterly ROMA reports. 2.2.1.7 Subrecipient shall use the MCHSD approved logic model template for internal program navigation. 2.3 Information and Referrals 2.3.1 Subrecipient shall provide information and referrals to include but not limited to the following: 2.3.1.1 Community Legal Services (CLS) for households who are facing immediate eviction for non-payment of rent or who receive assistance and have a judgement that is not satisfied. 2.3.1.2 DES Child support enforcement services for clients who are custodial parents in single parent households. 2.3.1.3 Assistance completing applications for SNAP, AHCCCS, and Unemployment Insurance. 2.3.1.4Food and nutrition services to counteract the impacts of starvation or malnutrition. 2.3.2 Information and Referrals Service Requirements Contract No. C-22-22-117-X-06 Scottsdale Contract No. 2022-094-COS-A6 19221432 Resolution No. 13701 Amendment No. 6 Page 7 of 16 2.3.2.1 Clients shall have a completed program application in HSD Dynamics or another comparable platform prior to the delivery of information and referral services. 2.3.2.2 Subrecipient shall document all referrals in HSD Dynamics or another comparable platform and follow referral procedures in accordance with the MCHSD/SSCRD Policy and Procedure Manual. 2.3.2.3 Information regarding program referrals shall be reported in the MCHSD/SSCRD quarterly ROMA reports. 2.4 Facility Requirements 2.4.1. Subrecipient shall ensure staff on-site are able to navigate to websites and provide generalized assistance to clients. Staff shall provide self-maintaining or partnership agreements, a computer lab to include multiple computers with internet access, fax machines, copier, phones, and basic office supplies to allow individuals access to the following: 2.4.1.1 AZDES LIHEAP Application Portal; 2.4.1.2 HSD Client Portal; 2.4.1.3 Online applications for AZDES Unemployment Insurance, Supplemental Nutrition Assistance Program (SNAP), and AHCCCS Health Insurance; 2.4.1.4 Online job search and submission of application/ resume; and/or 2.4.1.5 Information regarding scholarships and_ federal financial aid. 2.4.2 Subrecipient shall ensure adequate space for the following: 2.4.2.1 On-site workshops and training classes; 2.4.2.2 Local job/career fairs; and 2.4.2.3 Eligibility determination where confidential information cannot be overheard. 2.5 Reporting Requirements 2.5.1 Subrecipient shall submit programmatic and_ financial reports to MCHSD as listed below: 2.5.1.1 Results Oriented Management and Accountability (ROMA/ROMA Next Gen) data and/or reports no later than the 10" business day after the end of each quarter of the fiscal year. 2.5.1.2 Monthly invoices/claims with supporting documentation no later than the 10th business day, following the end of the month. 2.5.1.3 The County reserves the right to add, remove, or revise reporting requirements to meet program goals. 2.5.1.4 Failure to submit required reports in the designated timeframe listed may result: Contract No. C-22-22-117-X-06 Scottsdale Contract No. 2022-094-COS-A6 19221432 Resolution No. 13701 Amendment No. 6 Page 8 of 16 2.6 2.7 Contract No. C-22-22-117-X-06 19221432 2.5.1.4.1 ina forfeiture of payment, if not submitted by the forty-fifth (45th) calendar days following the end of a month. 2.5.1.4.2 in a forfeiture of final payment, if final program and fiscal reports are not submitted within the designated time period, determined by MCHSD following the Contract term. HSD Dynamics (Or Another Comparable Platform) Access 2.6.1 Access to HSD Dynamics or another comparable platform will be provided by MCHSD/SSCRD upon request by the Subrecipient. 2.6.2 Subrecipient shall provide MCHSD/SSCRD information regarding staffs’ name, position title, contact information, and evidence of successful completion of all required background checks, to include Fingerprint and Central Registry Submission/Clearances. Subrecipient will submit CAP personnel Fingerprint renewals and annual Central Registry renewals to CAPSupport@maricopa.gov. 2.6.3 MCHSD reserves the right to immediately remove access if it is determined Subrecipient’s personnel (employed or as volunteer) is a risk to County operations for any of the following reasons but not limited to: 2.6.3.1 Approving clients for services they are not eligible for; 2.6.3.2 Denying eligible clients services; and Accessing the HSD Dynamics or another comparable platform for any purpose other than areas of responsibility. 2.6.4 MCHSD will provide Subrecipient programmatic ad hoc reports, as requested. Staff Requirements 2.7.1. Subrecipient shall: 2.7.1.1 Ensure staff and/or volunteers do not provide direct services to clients until all appropriate Background Checks, Fingerprint Clearances (applicable to ARS §§36-594.01, 36-3008, 41-1964, and 46-141) and Central Registry clearances (compliant with Central Registry provisions of ARS §8-804 in its entirety) have been completed with satisfactory results and procedures are in place if results are unsatisfactory. Subrecipient shall have a documented procedure for CAP personnel who as a_ condition § of employment/volunteer or upon renewal (annual review for Central Registry) is deemed disqualified through the Fingerprint or Central Registry Clearance process. Documented procedure is provided to MCHSD-SSCRD upon request. Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 9 of 16 Contract No. C-22-22-117-X-06 19221432 2.7.2 2.7.1.2 Maintain documentation that key staff have received appropriate training or hold appropriate certification/licensure in accordance with roles, responsibilities and job descriptions; 2.7.1.3 Ensure that staff and volunteers do not have any conflicts of interest in the provision of services and management of programs; 2.7.1.4 Provide staff and volunteers with supervision, equipment, materials and supplies necessary to perform contracted services; 2.7.1.5Provide training to all new employees and volunteers providing services under this Agreement, to include but not limited to the following: 2.7.1.5.1. An overview of the MCHSD/SSCRD Policy and Procedure Manual; and 2.7.1.5.2 Requirements of ARS §46-140.01 and ARS §1-501 and ARS § 1-502 regarding eligibility for state and local benefits. 2.7.1.6 Maintain documentation that verifies case management staff have received relevant training and provide documentation upon request to MCHSD-SSCRD; 2.7.1.7 The Subrecipient shall be required to notify MCHSD- SSCRD of staff changes and vacant positions within two (2) business days of staff changes through CAPSupport@maricopa.gov. The Subrecipient shall open the recruitment to fill case worker vacancies, no later than thirty (30) days after the vacancy occurs, to ensure service availability and clients are not turned away due to lack of staff. Code of Conduct: 2.7.2.1 The Subrecipient shall avoid any action that might create or result in the appearance of: 2.7.2.1.1. Inappropriate use or divulging of information gathered or discovered pursuant to the performance of its duties under the Contract. 2.7.2.1.2 Actions on behalf of the County without appropriate authorization. 2.7.2.1.3. Providing favorable or unfavorable treatment to anyone. 2.7.2.1.4 Making a decision on behalf of the County that exceeds their authority, displaying preferential treatment or actions that would have unfavorable consequences for the County. 2.7.2.1.5 Misrepresenting or otherwise impede efficiency, authority, actions, policies, or Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 10 of 16 2.8 2.9 2.10 2.11 Contract No. C-22-22-117-X-06 19221432 adversely affect the confidence of the public or integrity of the County. 2.7.2.1.6 Loss of impartiality when advising the County. Community Action Program Meetings 2.8.1 2.8.2 MCHSD will facilitate meetings that will be held on a quarterly basis, at a minimum with CAP Subrecipients to communicate new developments, discuss problems, address barriers to services, share ideas for improvements, and to address other identified topic areas. Subrecipient shall ensure that a designated member of leadership staff participates in all CAP meetings, as scheduled. Cooperation in Strategic Planning and Community Needs Assessment: 2.9.1 Subrecipient shall participate in strategic planning initiatives which lead to the development of the five (5) year strategic plan and the annual Community Action Plan and provide information regarding the causes/condition of poverty within the designated geographic service area. Training and Technical Assistance 2.10.1 To ensure successful program service delivery, MCHSD will provide/conduct training and technical assistance, if applicable, on the following: 2.10.1.1. MCHSD/SSCRD Policy and Procedure Program Manual; 2.10.1.2_ MCHSD funded financial assistance services; 2.10.1.3. Use of HSD Dynamics or another comparable platform; 2.10.1.4 Reports and forms, as required; 2.10.1.5 Results Oriented Management and Accountability (ROMA)/ROMA Next Gen; 2.10.1.6 Review of all applicable federal, state, and county regulations, laws, and rules related to specific funding sources used; Review of program monitoring findings; and Other training and technical assistance as needed/required. oo Bo ON NN Bu Limited English Proficiency 2.11.1 The Subrecipient shall ensure that all services provided are culturally relevant and linguistically appropriate to the population to be served. To ensure compliance, reference DES 1-01-34 at: https://des.az.gov/digital-library/limited- english-proficiency 2.11.2 Applicable Program Rules and Regulations: Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 11 of 16 Contract No. C-22-22-117-X-06 19221432 2.11.3 2.11.2.1 2.11.2.2 2.11.2.3 2.11.2.4 1.2.5 1.2.6 1.2.7 1.2.8 1.2.9 NNNNND sa ae Ce Cee Ce 2.11.2.10 2.11.2.11 2.11.2.12 2.11.2.13 2.11.2.14 Subrecipient shall comply with all applicable federal, state, and county regulations, laws, and rules as amended, including but not limited to the following: COATS Human Services Reauthorization Act of 1998; 2 CFR = 200 Uniform Administrative Requirements; Personal Responsibilities and Work Opportunity Reconciliation Act of 1996; Stewart B. McKinney Homeless Assistance Act; ARS §46-241-State Short Term Crisis Services; ARS §46-731-Utility Assistance; ARS §46-741-Neighbors Helping Neighbors; ARS §46-140.01-Verifying applicants for public benefits; violation; classification; citizen suits ARS8§1-501-§1-502, Eligibility for federal, state, or local public benefits; documentation; violation; classification; citizen suites; court costs and attorney fees; The requirements related to reporting to a peace officer or child protective services incidents of crimes against children as specified in A.R.S. §13-3620 as may be amended. P.L. 101-121, Section 319 (31 U.S.C. section 1352) as may be amended, and 29 C.F.R. Part 93 as may be amended which prohibit the use of federal funds for lobbying and which state, in part: Except with the express authorization of Congress, the Subrecipient, its employees or agents, shall not utilize any federal funds under the terms of this contract to solicit or influence, or to attempt to solicit or influence, directly or indirectly, any member of Congress regarding pending or prospective legislation. Indian tribes, tribal organizations and any other Indian organizations are exempt from these lobbying restrictions with respect to expenditures that are specifically permitted by other federal law. A.R.S. § 23-722.01 as may be amended relating to new hire reporting, A.R.S. § 23-722.02 as may be amended relating to wage assignment orders to provide child support, and A.R.S. § 25-535 as may be amended relating to administrative or court- ordered health insurance coverage for children. Administrative Simplification rules in Title Il of the Health Insurance Portability and Accountability Act of 1996 (Public Law 104-191) and all Federal regulations that are applicable to the operations of the Subrecipient by the dates required Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 12 of 16 by the implementing Federal regulations as well as all subsequent requirements and regulations as published. 2.12 Appeal/Grievance Procedures 2.12.1 2.12.2 2.12.3 2.12.4 Subrecipient shall establish a process to review and address client appeals and grievances. Subrecipient shall submit an appeal/grievance process to MCHSD/SSCRD annually, and as requested. The grievance/appeal procedure shall be accessible to applicants at the time of application submission. Subrecipient shall advise all applicants of their right to present to the Subrecipient any appeal/grievances arising from the delivery of contract services, including, but not limited to, ineligibility determination, award amount, reduction of services, suspension or termination of services, or quality of services. Subrecipient shall address grievances for individuals seeking/receiving County funded assistance who feel that they have not been treated fairly. Subrecipient shall act as first reviewer of grievances for their respective site following their prescribed written process. All grievance requests generated by clients must be documented in HSD Dynamics or another comparable platform. All communication and documentation requests regarding the grievance must be documented in HSD Dynamics or another comparable platform on_ the Application timeline. MCHSD acts as second review for all escalated CAP grievances. Follow grievance procedures as outlined in the MCHSD/SSCRD Policy and Procedure Program Manual. 2.13 Community Action Tripartite Board Recruitment Contract No. C-22-22-117-X-06 19221432 2.13.1 Subrecipient shall recruit local community members to serve in the role of the Public Official or Consumer Representative sectors for the MCHSD Community Action Commission, as requested by MCHSD. Subrecipients shall perform the following outreach activities: 2.13.1.1 Post flyers at location(s) and community events; 2.13.1.2 Share information and distribute flyers to clients; 2.13.1.3 Direct community members to the following MCHSD website page to obtain additional information and Commission application: CACCommission@maricopa.gov; 2.13.1.4 Assist clients or with the Democratic Selection Process; 2.13.1.5 Coordinate outreach efforts to city council members. Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 13 of 16 2.14 Pandemic Award Performance 2.14.1 The Subrecipient shall establish a written plan that illustrates how the services and contract performance standards will be met in the event of a pandemic occurrence. 2.14.2 The pandemic performance plan shall include: 2.14.2.1 2.14.2.2 2.14.2.3 2.14.2.4 2.14.2.5 2.14.2.6 2.14.2.7 Key succession and performance planning if a sudden significant decrease in Subrecipient’s workforce should occur. Alternative methods to ensure services are available. An up-to-date list of Subrecipient contacts and organizational chart. In the event of a pandemic, as declared by the Governor of Arizona, U.S. Government, or the World Health Organization, which makes performance of any term under this Award impossible or impracticable, the MCHSD shall have the following rights: After the official declaration of a pandemic, MCHSD may temporarily void the Award in whole or specific sections if the Awardee cannot perform to the standards agreed upon in the initial terms. MCHSD shall not incur any liability if a pandemic is declared, and emergency procurements are authorized by the Director of the Arizona Department of Administration per A.R.S. § 41- 2537 as may be amended by the Arizona Procurement Code. Once the pandemic is officially declared over and/or the Subrecipient can demonstrate the ability to perform, MCHSD, at its sole discretion, may reinstate the temporarily voided Award. Il. Section II above contains all the changes to the Agreement made by this Amendment No. 6. The Agreement is amended to incorporate the changes contained in the Amendment No. 6. All other terms and conditions of the Agreement remain the same and in full force and effect as executed by the Parties. This Amendment No. 6 is subject to and incorporates the provisions of A.R.S. §38-511. IV. The Parties have authorized the undersigned to execute this Amendment No. 6, and it shall be effective upon approval and signature by both Parties. [Signatures contained on following page] Contract No. C-22-22-117-X-06 19221432 Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 14 of 16 IN WITNESS, the Parties have approved and signed this Amendment No. 6: APPROVED BY: APPROVED BY: CITY OF SCOTTSDALE MARICOPA COUNTY Lisa Borowsky, Mayor Date Kate Brophy McGee Date Attested To: Chair, Board of Supervisors Attested To: Ben Lane, City Clerk Date IN ACCORDANCE WITH A.R.S. §§ 9-240, 9- 500.11, 11-952, AND 46-241, ET SEQ., THIS AMENDMENT NO. 6 HAS BEEN REVIEWED BY THE UNDERSIGNED ATTORNEY WHO HAS DETERMINED IT IS PROPER IN FORM AND WITHIN THE POWERS AND AUTHORITY GRANTED TO THE CITY OF SCOTTSDALE UNDER THE LAWS OF THE STATE OF ARIZONA. APPROVED AS TO FORM: BY: Luis E. Santaella, City Attorney Date By: Margaret Hirchak, Assistant City Attorney Contract No. C-22-22-117-X-06 19221432 Juanita Garza Date Clerk of the Board IN ACCORDANCE WITH A.R.S. §§ 11-201, 11-251, AND 11-952, THIS AMENDMENT NO. 6 HAS BEEN REVIEWED BY THE UNDERSIGNED ATTORNEY WHO HAS DETERMINED IT IS PROPER IN FORM AND WITHIN THE POWERS AND AUTHORITY GRANTED TO MARICOPA COUNTY UNDER THE LAWS OF THE STATE OF ARIZONA. APPROVED AS TO FORM: BY: Deputy County Attorney Date Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Amendment No. 6 Page 15 of 16 Addendum No.1 Fiscal Year -2027 Operating Budget City of Scottsdale Operating Budget - CAP Services Contract Budget Period July 1st, 2026, through December 31%, 2026 Funding County Funds $164,00 Cash Match Contributions $84,757 $248,757 Budget Category Direct Cost Administration Cost Total Cost Personnel $164,000 $ $ ERE $ $ $ P &O Services $ $ $ Travel $ $ $ Space $ $ $ Materials & Supplies $ $ $ Operating Services $ $ $ Total Expenses $ $ $ Contract No. C-22-22-117-X-06 Scottsdale Contract No. 2022-094-COS-A6 Resolution No. 13701 Addendum No. 1 to Amendment No. 6 Page 1 of 1