Item Report

City of Tolleson — City Council (2025-04-22)

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Item Number: H.3. 
 
 
CITY COUNCIL REPORT 
 
SUBJECT: 
Blue Cross Blue Shield of Arizona Professional Services Agreement - Dental Benefits 
MEETING DATE: 
April 22, 2025 
 
TO: 
Mayor and Council 
FROM: 
Wendy Jackson, Deputy City Manager/Employee Resources Director  
REVIEWED: 
Reyes Medrano Jr., City Manager 
 
PURPOSE: 
Request to authorize the City Manager to enter into a Professional Services Agreement with Blue Cross Blue 
Shield of Arizona (BCBSAZ) for the administration of dental insurance benefits for eligible City employees and 
their dependents. The agreement will be effective from July 1, 2025, through June 30, 2027. The total annual 
not-to-exceed amount is $400,000. To provide continued access to quality dental insurance benefits as part of 
the City’s total compensation package, while leveraging cost savings through a bundled services approach with 
BCBSAZ. 
 
BACKGROUND: 
The City of Tolleson previously contracted with a separate provider for dental insurance services. To streamline 
administration and generate cost efficiencies, the City pursued a bundled benefits strategy through a 
competitive RFQ process, selecting Blue Cross Blue Shield of Arizona to provide both medical and dental 
insurance coverage. 
BCBSAZ has been a long-standing partner for medical benefits and was identified as the top-ranked provider to 
expand services to include dental. Under the bundled model, BCBSAZ will offer the City a 2% discount on 
medical insurance premiums, resulting in projected savings of over $100,000 per year during the two-year 
agreement. 
This transition will maintain uninterrupted dental coverage while improving overall efficiency and reducing the 
City’s healthcare-related expenditures. 
 
 
DISCUSSION: 
The proposed agreement with Blue Cross Blue Shield of Arizona for dental insurance will align with the same 
term as the medical benefits contract, spanning July 1, 2025 through June 30, 2027, with an option to renew 
for one additional year. The bundled arrangement will consolidate benefit administration under one provider 
and enhance the employee experience. 
 
 
BUDGET IMPACT:

The annual cost for dental insurance shall not exceed $400,000, and will continue under the current cost share 
model between the City and employees.  The City will also realize significant savings on medical premiums as a 
result of this bundled approach. 
 
RECOMMENDATION: 
Staff recommends that the Council authorize the City Manager to enter into a two-year agreement with Blue 
Cross Blue Shield of Arizona to provide dental insurance benefits for eligible employees, retirees, and their 
dependents, effective July 1, 2025 through June 30, 2027, with an option to renew for one additional year. The 
agreement shall not exceed $400,000 annually, and will continue under the existing cost share model. 
 
ATTACHMENTS: 
None