2026-073_Go To Services

Contract No. 2026-073 
 
PROFESSIONAL SERVICES AGREEMENT 
 
BETWEEN 
 
THE TOWN OF FOUNTAIN HILLS 
AND 
GO TO SERVICES, INC. 
 
THIS PROFESSIONAL SERVICES AGREEMENT (this “Agreement”) is entered into 
upon execution, between the Town of Fountain Hills, an Arizona municipal corporation (the 
“Town”) and Go To Services, Inc., an Arizona corporation (the “Vendor”). 
 
RECITALS 
 
A.  
The Town issued Requests for Proposals (RFP) No. 2025-027 (the “RFP”), a copy 
of which is on file with the Town and incorporated herein by reference, seeking bids for Job Order 
Contract Plumbing (the “Services”). 
 
B. 
The Vendor responded to the RFP by submitting a proposal (the “Proposal”), 
attached hereto as Exhibit A and incorporated herein by reference. 
 
C. 
The Town desires to enter into an Agreement with the Vendor to perform the 
Services, as set forth below. 
 
AGREEMENT 
 
NOW, THEREFORE, in consideration of the foregoing introduction and recitals, which 
are incorporated herein by reference, the following mutual covenants and conditions, and other 
good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, 
the Town and the Vendor hereby agree as follows: 
 
1. 
Term of Agreement.  This Agreement shall be effective as of execution and attested 
to by the Town Clerk pursuant to Section 3-3-31 of the Town Code, and shall remain in full force 
and effect until June 30, 2027 (the “Initial Term”), unless terminated as otherwise provided in this 
Agreement.  After the expiration of the Initial Term, this Agreement may be renewed for up four 
successive one-year terms (the “Renewal Term”) if (i) it is deemed in the best interests of the 
Town, subject to availability and appropriation of funds for renewal, (ii) at least 30 days prior to 
the end of the then-current term of this Agreement, the Vendor requests, in writing, to extend this 
Agreement for an additional one-year term and (iii) the Town approves the additional one-year 
term in writing (including any price adjustments approved as part of this Agreement), as evidenced 
by the Town Manager’s signature thereon, which approval may be withheld by the Town for any 
reason.  The Vendor’s failure to seek a renewal of this Agreement shall cause this Agreement to 
terminate at the end of the then-current term of this Agreement; provided, however, that the Town 
may, at its discretion and with the agreement of the Vendor, elect to waive this requirement and 
renew this Agreement.  The Initial Term and the Renewal Term are collectively referred to herein

as the “Term.”  Upon renewal, the terms and conditions of this Agreement shall remain in full 
force and effect. 
 
2. 
Scope of Work.  This is an indefinite quantity and indefinite delivery Agreement 
for Services as set forth in Exhibit B and incorporated herein by reference. Services shall only be 
provided when the Town identifies a need and proper authorization and documentation have been 
approved. For project(s) determined by the Town to be appropriate for this Agreement, the Vendor 
shall provide the Services to the Town on an as-required basis relating to the specific Services as 
may be agreed upon between the parties in writing, in the form of a written acknowledgment 
between the parties describing the Services to be provided (each, a “Work Order”). Each Work 
Order issued for Services pursuant to this Agreement shall be (i) in the form provided and approved 
by the Town for the Services, (ii) contain a reference to this Agreement and (iii) be attached to 
hereto as Exhibit C and incorporated herein by reference. By signing this Agreement, Vendor 
acknowledges and agrees that Work Order(s) containing unauthorized exceptions, conditions, 
limitations, or provisions in conflict with the terms of this Agreement, other than Town's project-
specific requirements, are hereby expressly declared void and shall be of no force and effect. The 
Town does not guarantee any minimum or maximum amount of Services will be requested under 
this Agreement. 
 
3. 
Compensation.  The Town shall pay the Vendor an amount not to exceed $150,000  
per Term at the rates set forth in the Proposal.  
 
4. 
Payments.  The Town shall pay the Vendor monthly (and the Vendor shall invoice 
the Town monthly), based upon work performed and completed to date, and upon submission and 
approval of invoices. All invoices shall document and itemize all work completed to date. Each 
invoice statement shall include a record of time expended and work performed in sufficient detail 
to 
justify 
payment. 
All 
invoices 
and 
statements 
shall 
be 
emailed 
to 
accountspayable@fountainhillsaz.gov. This Agreement must be referenced on all invoices. Town 
Finance will not disburse any payments to Vendors without a valid business license, as applicable. 
 
5. 
Documents.  All documents, including any intellectual property rights thereto, 
prepared and submitted to the Town pursuant to this Agreement shall be the property of the Town. 
 
6. 
Vendor Personnel.  Vendor shall provide adequate, experienced personnel, capable 
of and devoted to the successful performance of the Services under this Agreement.  Vendor agrees 
to assign specific individuals to key positions.  If deemed qualified, the Vendor is encouraged to 
hire Town residents to fill vacant positions at all levels.  Vendor agrees that, upon commencement 
of the Services to be performed under this Agreement, key personnel shall not be removed or 
replaced without prior written notice to the Town.  If key personnel are not available to perform 
the Services for a continuous period exceeding 30 calendar days, or are expected to devote 
substantially less effort to the Services than initially anticipated, Vendor shall immediately notify 
the Town of same and shall, subject to the concurrence of the Town, replace such personnel with 
personnel possessing substantially equal ability and qualifications.

7. 
Inspection; Acceptance.  All work shall be subject to inspection and acceptance by 
the Town at reasonable times during Vendor’s performance.  The Vendor shall provide and 
maintain a self-inspection system that is acceptable to the Town. 
 
8. 
Licenses; Materials.  Vendor shall maintain in current status all federal, state and 
local licenses and permits required for the operation of the business conducted by the Vendor.  The 
Town has no obligation to provide Vendor, its employees or subcontractors any business 
registrations or licenses required to perform the specific services set forth in this Agreement.  The 
Town has no obligation to provide tools, equipment or material to Vendor. 
 
9. 
Performance Warranty.  Vendor warrants that the Services rendered will conform 
to the requirements of this Agreement and with the care and skill ordinarily used by members of 
the same profession practicing under similar circumstances at the same time and in the same 
locality. 
 
10. 
Indemnification.  To the fullest extent permitted by law, the Vendor shall 
indemnify, defend and hold harmless the Town and each council member, officer, employee or 
agent thereof (the Town and any such person being herein called an “Indemnified Party”), for, 
from and against any and all losses, claims, damages, liabilities, costs and expenses (including, but 
not limited to, reasonable attorneys’ fees, court costs and the costs of appellate proceedings) to 
which any such Indemnified Party may become subject, under any theory of liability whatsoever 
(“Claims”), insofar as such Claims (or actions in respect thereof) relate to, arise out of, or are 
caused by or based upon the negligent acts, intentional misconduct, errors, mistakes or omissions, 
breach of contract, in connection with the work or services of the Vendor, its officers, employees, 
agents, or any tier of subcontractor in the performance of this Agreement.  The amount and type 
of insurance coverage requirements set forth below will in no way be construed as limiting the 
scope of the indemnity in this Section. 
 
11. 
Insurance. 
 
11.1 
General. 
 
A. 
Insurer Qualifications.  Without limiting any obligations or 
liabilities of Vendor, Vendor shall purchase and maintain, at its own expense, hereinafter 
stipulated minimum insurance with insurance companies authorized to do business in the 
State of Arizona pursuant to ARIZ. REV. STAT. § 20-206, as amended, with an AM Best, 
Inc. rating of A- or above with policies and forms satisfactory to the Town.  Failure to 
maintain insurance as specified herein may result in termination of this Agreement at the 
Town’s option. 
 
B. 
No Representation of Coverage Adequacy.  By requiring insurance 
herein, the Town does not represent that coverage and limits will be adequate to protect 
Vendor.  The Town reserves the right to review any and all of the insurance policies and/or 
endorsements cited in this Agreement but has no obligation to do so.  Failure to demand 
such evidence of full compliance with the insurance requirements set forth in this 
Agreement or failure to identify any insurance deficiency shall not relieve Vendor from,

nor be construed or deemed a waiver of, its obligation to maintain the required insurance 
at all times during the performance of this Agreement. 
 
C. 
Additional Insured.  All insurance coverage, except Workers’ 
Compensation insurance and Professional Liability insurance, if applicable, shall name, to 
the fullest extent permitted by law for claims arising out of the performance of this 
Agreement, the Town, its agents, representatives, officers, directors, officials and 
employees as Additional Insured as specified under the respective coverage sections of this 
Agreement. 
 
D. 
Coverage Term.  All insurance required herein shall be maintained 
in full force and effect until all work or services required to be performed under the terms 
of this Agreement are satisfactorily performed, completed and formally accepted by the 
Town, unless specified otherwise in this Agreement. 
 
E. 
Primary Insurance.  Vendor’s insurance shall be primary insurance 
with respect to performance of this Agreement and in the protection of the Town as an 
Additional Insured; the Town’s insurance shall be non-contributory and a waiver of 
subrogation against the Town shall apply.  
 
F. 
Claims Made.  In the event any insurance policies required by this 
Agreement are written on a “claims made” basis, coverage shall extend, either by keeping 
coverage in force or purchasing an extended reporting option, for three years past 
completion and acceptance of the services.  Such continuing coverage shall be evidenced 
by submission of annual Certificates of Insurance citing applicable coverage is in force and 
contains the provisions as required herein for the three-year period. 
 
G. 
Waiver.  All policies, except for Professional Liability, including 
Workers’ Compensation insurance, shall contain a waiver of rights of recovery 
(subrogation) against the Town, its agents, representatives, officials, officers and 
employees for any claims arising out of the work or services of Vendor.  Vendor shall 
arrange to have such subrogation waivers incorporated into each policy via formal written 
endorsement thereto. 
 
H. 
Policy Deductibles and/or Self-Insured Retentions.  The policies set 
forth in these requirements may provide coverage that contains deductibles or self-insured 
retention amounts.  Such deductibles or self-insured retention shall not be applicable with 
respect to the policy limits provided to the Town.  Vendor shall be solely responsible for 
any such deductible or self-insured retention amount. 
 
I. 
Use of Subcontractors.  If any work under this Agreement is 
subcontracted in any way, Vendor shall execute written agreements with its subcontractors 
containing the indemnification provisions set forth in this Agreement and insurance 
requirements set forth herein protecting the Town and Vendor.  Vendor shall be responsible 
for executing any agreements with its subcontractors and obtaining certificates of insurance 
verifying the insurance requirements.

J. 
Evidence of Insurance.  Prior to commencing any work or services 
under this Agreement, Vendor will provide the Town with suitable evidence of insurance 
in the form of certificates of insurance and a copy of the declaration page(s) of the insurance 
policies as required by this Agreement, issued by Vendor’s insurance insurer(s) as evidence 
that policies are placed with acceptable insurers as specified herein and provide the 
required coverages, conditions and limits of coverage specified in this Agreement and that 
such coverage and provisions are in full force and effect.  Confidential information such as 
the policy premium may be redacted from the declaration page(s) of each insurance policy, 
provided that such redactions do not alter any of the information required by this 
Agreement.  The Town shall reasonably rely upon the certificates of insurance and 
declaration page(s) of the insurance policies as evidence of coverage but such acceptance 
and reliance shall not waive or alter in any way the insurance requirements or obligations 
of this Agreement.  If any of the policies required by this Agreement expire during the life 
of this Agreement, it shall be Vendor’s responsibility to forward renewal certificates and 
declaration page(s) to the Town 30 days prior to the expiration date.  All certificates of 
insurance and declarations required by this Agreement shall be identified by referencing 
the RFP number and title or this Agreement.  A $25.00 administrative fee shall be assessed 
for all certificates or declarations received without the appropriate RFP number and title or 
a reference to this Agreement, as applicable.  Additionally, certificates of insurance and 
declaration page(s) of the insurance policies submitted without referencing the appropriate 
RFP number and title or a reference to this Agreement, as applicable, will be subject to 
rejection and may be returned or discarded.  Certificates of insurance and declaration 
page(s) shall specifically include the following provisions: 
 
(1) 
The Town, its agents, representatives, officers, directors, 
officials and employees are Additional Insureds as follows: 
 
(a) 
Commercial General Liability – Under Insurance 
Services Office, Inc., (“ISO”) Form CG 20 10 03 97 or equivalent. 
 
(b) 
Auto Liability – Under ISO Form CA 20 48 or 
equivalent. 
 
(c) 
Excess Liability – Follow Form to underlying 
insurance. 
 
(2) 
Vendor’s insurance shall be primary insurance with respect 
to performance of this Agreement. 
 
(3) 
All policies, except for Professional Liability, including 
Workers’ Compensation, waive rights of recovery (subrogation) against Town, its 
agents, representatives, officers, officials and employees for any claims arising out 
of work or services performed by Vendor under this Agreement.

(4) 
ACORD certificate of insurance form 25 (2014/01) is 
preferred.  If ACORD certificate of insurance form 25 (2001/08) is used, the 
phrases in the cancellation provision “endeavor to” and “but failure to mail such 
notice shall impose no obligation or liability of any kind upon the company, its 
agents or representatives” shall be deleted.  Certificate forms other than ACORD 
form shall have similar restrictive language deleted. 
 
11.2 
Required Insurance Coverage. 
 
A. 
Commercial General Liability.  Vendor shall maintain “occurrence” 
form Commercial General Liability insurance with an unimpaired limit of not less than 
$1,000,000 for each occurrence, $2,000,000 Products and Completed Operations Annual 
Aggregate and a $2,000,000 General Aggregate Limit.  The policy shall cover liability 
arising from premises, operations, independent contractors, products-completed 
operations, personal injury and advertising injury.  Coverage under the policy will be at 
least as broad as ISO policy form CG 00 010 93 or equivalent thereof, including but not 
limited to, separation of insured’s clause.  To the fullest extent allowed by law, for claims 
arising out of the performance of this Agreement, the Town, its agents, representatives, 
officers, officials and employees shall be cited as an Additional Insured under ISO, 
Commercial General Liability Additional Insured Endorsement form CG 20 10 03 97, or 
equivalent, which shall read “Who is an Insured (Section II) is amended to include as an 
insured the person or organization shown in the Schedule, but only with respect to liability 
arising out of “your work” for that insured by or for you.”  If any Excess insurance is 
utilized to fulfill the requirements of this subsection, such Excess insurance shall be 
“follow form” equal or broader in coverage scope than underlying insurance. 
 
B. 
Vehicle Liability.  Vendor shall maintain Business Automobile 
Liability insurance with a limit of $1,000,000 each occurrence on Vendor’s owned, hired 
and non-owned vehicles assigned to or used in the performance of the Vendor’s work or 
services under this Agreement.  Coverage will be at least as broad as ISO coverage code 
“1” “any auto” policy form CA 00 01 12 93 or equivalent thereof.  To the fullest extent 
allowed by law, for claims arising out of the performance of this Agreement, the Town, its 
agents, representatives, officers, directors, officials and employees shall be cited as an 
Additional Insured under ISO Business Auto policy Designated Insured Endorsement form 
CA 20 48 or equivalent.  If any Excess insurance is utilized to fulfill the requirements of 
this subsection, such Excess insurance shall be “follow form” equal or broader in coverage 
scope than underlying insurance. 
 
C. 
Professional Liability.  If this Agreement is the subject of any 
professional services or work, or if the Vendor engages in any professional services or 
work in any way related to performing the work under this Agreement, the Vendor shall 
maintain Professional Liability insurance covering negligent errors and omissions arising 
out of the Services performed by the Vendor, or anyone employed by the Vendor, or 
anyone for whose negligent acts, mistakes, errors and omissions the Vendor is legally 
liable, with an unimpaired liability insurance limit of $2,000,000 each claim and 
$2,000,000 annual aggregate.

D. 
Workers’ Compensation Insurance.  Vendor shall maintain 
Workers’ Compensation insurance to cover obligations imposed by federal and state 
statutes having jurisdiction over Vendor’s employees engaged in the performance of work 
or services under this Agreement and shall also maintain Employers Liability Insurance of 
not less than $500,000 for each accident, $500,000 disease for each employee and 
$1,000,000 disease policy limit. 
 
11.3 
Cancellation and Expiration Notice.  Insurance required herein shall not 
expire, be canceled, or be materially changed without 30 days’ prior written notice to the Town. 
 
12. 
Termination; Cancellation. 
 
12.1 
For Town’s Convenience.  This Agreement is for the convenience of the 
Town and, as such, may be terminated without cause after receipt by Vendor of written notice by 
the Town.  Upon termination for convenience, Vendor shall be paid for all undisputed services 
performed to the termination date. 
 
12.2 
For Cause.  If either party fails to perform any obligation pursuant to this 
Agreement and such party fails to cure its nonperformance within 30 days after notice of 
nonperformance is given by the non-defaulting party, such party will be in default.  In the event of 
such default, the non-defaulting party may terminate this Agreement immediately for cause and 
will have all remedies that are available to it at law or in equity including, without limitation, the 
remedy of specific performance.  If the nature of the defaulting party’s nonperformance is such 
that it cannot reasonably be cured within 30 days, then the defaulting party will have such 
additional periods of time as may be reasonably necessary under the circumstances, provided the 
defaulting party immediately (A) provides written notice to the non-defaulting party and (B) 
commences to cure its nonperformance and thereafter diligently continues to completion the cure 
of its nonperformance.  In no event shall any such cure period exceed 90 days.  In the event of 
such termination for cause, payment shall be made by the Town to the Vendor for the undisputed 
portion of its fee due as of the termination date. 
 
12.3 
Due to Work Stoppage.  This Agreement may be terminated by the Town 
upon 30 days’ written notice to Vendor in the event that the Services are permanently abandoned.  
In the event of such termination due to work stoppage, payment shall be made by the Town to the 
Vendor for the undisputed portion of its fee due as of the termination date. 
 
12.4 
Conflict of Interest.  This Agreement is subject to the provisions of ARIZ. 
REV. STAT. § 38-511.  The Town may cancel this Agreement without penalty or further obligations 
by the Town or any of its departments or agencies if any person significantly involved in initiating, 
negotiating, securing, drafting or creating this Agreement on behalf of the Town or any of its 
departments or agencies is, at any time while this Agreement or any extension of this Agreement 
is in effect, an employee of any other party to this Agreement in any capacity or a Vendor to any 
other party of this Agreement with respect to the subject matter of this Agreement.

12.5 
Gratuities.  The Town may, by written notice to the Vendor, cancel this 
Agreement if it is found by the Town that gratuities, in the form of economic opportunity, future 
employment, entertainment, gifts or otherwise, were offered or given by the Vendor or any agent 
or representative of the Vendor to any officer, agent or employee of the Town for the purpose of 
securing this Agreement.  In the event this Agreement is canceled by the Town pursuant to this 
provision, the Town shall be entitled, in addition to any other rights and remedies, to recover and 
withhold from the Vendor an amount equal to 150% of the gratuity. 
 
12.6 
Agreement Subject to Appropriation.  This Agreement is subject to the 
provisions of ARIZ. CONST. ART. IX, § 5 and ARIZ. REV. STAT. § 42-17106.  The provisions of 
this Agreement for payment of funds by the Town shall be effective when funds are appropriated 
for purposes of this Agreement and are actually available for payment.  The Town shall be the sole 
judge and authority in determining the availability of funds under this Agreement and the Town 
shall keep the Vendor fully informed as to the availability of funds for this Agreement.  The 
obligation of the Town to make any payment pursuant to this Agreement is a current expense of 
the Town, payable exclusively from such annual appropriations, and is not a general obligation or 
indebtedness of the Town.  If the Town Council fails to appropriate money sufficient to pay the 
amounts as set forth in this Agreement during any immediately succeeding fiscal year, this 
Agreement shall terminate at the end of then-current fiscal year and the Town and the Vendor shall 
be relieved of any subsequent obligation under this Agreement. 
 
13. 
Miscellaneous. 
 
13.1 
Independent Contractor.  It is clearly understood that each party will act in 
its individual capacity and not as an agent, employee, partner, joint venturer, or associate of the 
other.  An employee or agent of one party shall not be deemed or construed to be the employee or 
agent of the other for any purpose whatsoever.  The Vendor acknowledges and agrees that the 
Services provided under this Agreement are being provided as an independent contractor, not as 
an employee or agent of the Town.  Vendor, its employees and subcontractors are not entitled to 
workers’ compensation benefits from the Town.  The Town does not have the authority to 
supervise or control the actual work of Vendor, its employees or subcontractors.  The Vendor, and 
not the Town, shall determine the time of its performance of the services provided under this 
Agreement so long as Vendor meets the requirements as agreed in Section 2 above and in Exhibit 
A.  Vendor is neither prohibited from entering into other contracts nor prohibited from practicing 
its profession elsewhere.  Town and Vendor do not intend to nor will they combine business 
operations under this Agreement. 
 
13.2 
Applicable Law; Venue.  This Agreement shall be governed by the laws of 
the State of Arizona and suit pertaining to this Agreement may be brought only in courts in 
Maricopa County, Arizona. 
 
13.3 
Laws and Regulations.  Vendor shall keep fully informed and shall at all 
times during the performance of its duties under this Agreement ensure that it and any person for 
whom the Vendor is responsible abides by, and remains in compliance with, all rules, regulations, 
ordinances, statutes or laws affecting the Services, including, but not limited to, the following: (A) 
existing and future Town and County ordinances and regulations; (B) existing and future State and

Federal laws; and (C) existing and future Occupational Safety and Health Administration 
standards. 
 
13.4 
Amendments.  This Agreement may be modified only by a written 
amendment signed by persons duly authorized to enter into contracts on behalf of the Town and 
the Vendor. 
 
13.5 
Provisions Required by Law.  Each and every provision of law and any 
clause required by law to be in this Agreement will be read and enforced as though it were included 
herein and, if through mistake or otherwise any such provision is not inserted, or is not correctly 
inserted, then upon the application of either party, this Agreement will promptly be physically 
amended to make such insertion or correction. 
 
13.6 
Severability.  The provisions of this Agreement are severable to the extent 
that any provision or application held to be invalid by a Court of competent jurisdiction shall not 
affect any other provision or application of this Agreement which may remain in effect without 
the invalid provision or application. 
 
13.7 
Entire Agreement; Interpretation; Parol Evidence.  This Agreement 
represents the entire agreement of the parties with respect to its subject matter, and all previous 
agreements, whether oral or written, entered into prior to this Agreement are hereby revoked and 
superseded by this Agreement.  No representations, warranties, inducements or oral agreements 
have been made by any of the parties except as expressly set forth herein, or in any other 
contemporaneous written agreement executed for the purposes of carrying out the provisions of 
this Agreement.  This Agreement shall be construed and interpreted according to its plain meaning, 
and no presumption shall be deemed to apply in favor of, or against the party drafting this 
Agreement.  The parties acknowledge and agree that each has had the opportunity to seek and 
utilize legal counsel in the drafting of, review of, and entry into this Agreement. 
 
13.8 
Assignment; Delegation.  No right or interest in this Agreement shall be 
assigned or delegated by Vendor without prior, written permission of the Town, signed by the 
Town Manager.  Any attempted assignment or delegation by Vendor in violation of this provision 
shall be a breach of this Agreement by Vendor. 
 
13.9 
Subcontracts.  No subcontract shall be entered into by the Vendor with any 
other party to furnish any of the material or services specified herein without the prior written 
approval of the Town.  The Vendor is responsible for performance under this Agreement whether 
or not subcontractors are used.  Failure to pay subcontractors in a timely manner pursuant to any 
subcontract shall be a material breach of this Agreement by Vendor. 
 
13.10 Rights and Remedies.  No provision in this Agreement shall be construed, 
expressly or by implication, as waiver by the Town of any existing or future right and/or remedy 
available by law in the event of any claim of default or breach of this Agreement.  The failure of 
the Town to insist upon the strict performance of any term or condition of this Agreement or to 
exercise or delay the exercise of any right or remedy provided in this Agreement, or by law, or the 
Town’s acceptance of and payment for services, shall not release the Vendor from any

responsibilities or obligations imposed by this Agreement or by law, and shall not be deemed a 
waiver of any right of the Town to insist upon the strict performance of this Agreement. 
 
13.11 Attorneys’ Fees.  In the event either party brings any action for any relief, 
declaratory or otherwise, arising out of this Agreement or on account of any breach or default 
hereof, the prevailing party shall be entitled to receive from the other party reasonable attorneys’ 
fees and reasonable costs and expenses, determined by the court sitting without a jury, which shall 
be deemed to have accrued on the commencement of such action and shall be enforced whether or 
not such action is prosecuted through judgment. 
 
13.12 Liens.  All materials or services shall be free of all liens and, if the Town 
requests, a formal release of all liens shall be delivered to the Town. 
 
13.13 Offset. 
 
A. 
Offset for Damages.  In addition to all other remedies at law or 
equity, the Town may offset from any money due to the Vendor any amounts Vendor owes 
to the Town for damages resulting from breach or deficiencies in performance or breach of 
any obligation under this Agreement. 
 
B. 
Offset for Delinquent Fees or Taxes.  The Town may offset from 
any money due to the Vendor any amounts Vendor owes to the Town for delinquent fees, 
transaction privilege taxes and property taxes, including any interest or penalties. 
 
13.14 Notices and Requests.  Any notice or other communication required or 
permitted to be given under this Agreement shall be in writing and shall be deemed to have been 
duly given if (A) delivered to the party at the address set forth below, (B) deposited in the U.S. 
Mail, registered or certified, return receipt requested, to the address set forth below or (C) given to 
a recognized and reputable overnight delivery service, to the address set forth below: 
 
If to the Town: 
Town of Fountain Hills 
 
 
 
 
 
16705 East Avenue of the Fountains 
Fountain Hills, Arizona 85268 
Attn: Rachael Goodwin, Town Manager 
 
 
With copy to:   
Town of Fountain Hills 
 
 
 
 
 
16705 East Avenue of the Fountains 
Fountain Hills, Arizona 85268 
Attn: Jennifer Wright, Town Attorney 
 
If to Vendor: 
Go To Services, Inc.  
 
23040 N. 11 Ave., Suite 113 
Phoenix, Az. 85027 
Attn: Rafael Sanchez

or at such other address, and to the attention of such other person or officer, as any party may 
designate in writing by notice duly given pursuant to this subsection.  Notices shall be deemed 
received (A) when delivered to the party, (B) three business days after being placed in the U.S. 
Mail, properly addressed, with sufficient postage or (C) the following business day after being 
given to a recognized overnight delivery service, with the person giving the notice paying all 
required charges and instructing the delivery service to deliver on the following business day.  If 
a copy of a notice is also given to a party’s counsel or other recipient, the provisions above 
governing the date on which a notice is deemed to have been received by a party shall mean and 
refer to the date on which the party, and not its counsel or other recipient to which a copy of the 
notice may be sent, is deemed to have received the notice. 
 
13.15 Confidentiality of Records.  The Vendor shall establish and maintain 
procedures and controls that are acceptable to the Town for the purpose of ensuring that 
information contained in its records or obtained from the Town or from others in carrying out its 
obligations under this Agreement shall not be used or disclosed by it, its agents, officers, or 
employees, except as required to perform Vendor’s duties under this Agreement.  Persons 
requesting such information should be referred to the Town.  Vendor also agrees that any 
information pertaining to individual persons shall not be divulged other than to employees or 
officers of Vendor as needed for the performance of duties under this Agreement. 
 
13.16 Records and Audit Rights.  To ensure that the Vendor and its subcontractors 
are complying with the warranty under subsection 13.17 below, Vendor’s and its subcontractor’s 
books, records, correspondence, accounting procedures and practices, and any other supporting 
evidence relating to this Agreement, including the papers of any Vendor and its subcontractors’ 
employees who perform any work or services pursuant to this Agreement (all of the foregoing 
hereinafter referred to as “Records”), shall be open to inspection and subject to audit and/or 
reproduction during normal working hours by the Town, to the extent necessary to adequately 
permit (A) evaluation and verification of any invoices, payments or claims based on Vendor’s and 
its subcontractors’ actual costs (including direct and indirect costs and overhead allocations) 
incurred, or units expended directly in the performance of work under this Agreement and (B) 
evaluation of the Vendor’s and its subcontractors’ compliance with the Arizona employer 
sanctions laws referenced in subsection 13.17 below.  To the extent necessary for the Town to 
audit Records as set forth in this subsection, Vendor and its subcontractors hereby waive any rights 
to keep such Records confidential.  For the purpose of evaluating or verifying such actual or 
claimed costs or units expended, the Town shall have access to said Records, even if located at its 
subcontractors’ facilities, from the effective date of this Agreement for the duration of the work 
and until three years after the date of final payment by the Town to Vendor pursuant to this 
Agreement.  Vendor and its subcontractors shall provide the Town with adequate and appropriate 
workspace so that the Town can conduct audits in compliance with the provisions of this 
subsection.  The Town shall give Vendor or its subcontractors reasonable advance notice of 
intended audits.  Vendor shall require its subcontractors to comply with the provisions of this 
subsection by insertion of the requirements hereof in any subcontract pursuant to this Agreement. 
 
13.17 E-verify Requirements.  To the extent applicable under ARIZ. REV. STAT. § 
41-4401, the Vendor and its subcontractors warrant compliance with all federal immigration laws 
and regulations that relate to their employees and their compliance with the E-verify requirements

under ARIZ. REV. STAT. § 23-214(A).  Vendor’s or its subcontractors’ failure to comply with such 
warranty shall be deemed a material breach of this Agreement and may result in the termination 
of this Agreement by the Town. 
 
13.18 Israel.  Vendor certifies that it is not currently engaged in, and agrees for 
the duration of this Agreement that it will not engage in a “boycott,” as that term is defined in 
ARIZ. REV. STAT. § 35-393, of Israel.  
 
13.19 China. Pursuant to and in compliance with A.R.S. § 35-394, Vendor hereby 
agrees and certifies that it does not currently, and agrees for the duration of this Agreement that 
Vendor will not, use: (1) the forced labor of ethnic Uyghurs in the People’s Republic of China; (2) 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s Republic of 
China; or (3) any contractors, subcontractors or suppliers that use the forced labor or any goods or 
services produced by the forced labor of ethnic Uyghurs in the People’s Republic of China. Vendor 
also hereby agrees to indemnify and hold harmless the Town, its officials, employees, and agents 
from any claims or causes of action relating to the Town’s action based upon reliance upon this 
representation, including the payment of all costs and attorney fees incurred by the Town in 
defending such as action. 
 
13.20 Conflicting Terms.  In the event of any inconsistency, conflict or ambiguity 
among the terms of this Agreement, any Town-approved invoices, and the RFP, and the Proposal, 
the documents shall govern in the order listed herein. 
 
13.21 Non-Exclusive Contract.  This Agreement is entered into with the 
understanding and agreement that it is for the sole convenience of the Town.  The Town reserves 
the right to obtain like goods and services from another source when necessary. 
 
13.22 Cooperative Purchasing. Specific eligible political subdivisions and 
nonprofit educational or public health institutions (“Eligible Procurement Unit(s)”) are permitted 
to utilize procurement agreements developed by the Town, at their discretion and with the 
agreement of the awarded Vendor. Vendor may, at its sole discretion, accept orders from Eligible 
Procurement Unit(s) for the purchase of the Materials and/or Services at the prices and under the 
terms and conditions of this Agreement, in such quantities and configurations as may be agreed 
upon between the parties. All cooperative procurements under this Agreement shall be transacted 
solely between the requesting Eligible Procurement Unit and Vendor. Payment for such purchases 
will be the sole responsibility of the Eligible Procurement Unit. The exercise of any rights, 
responsibilities or remedies by the Eligible Procurement Unit shall be the exclusive obligation of 
such unit. The Town assumes no responsibility for payment, performance or any liability or 
obligation associated with any cooperative procurement under this Agreement. The Town shall 
not be responsible for any disputes arising out of transactions made by others. 
 
 
 
 
 [SIGNATURES ON FOLLOWING PAGES]

ATTESTED TO: 
_______________________________ 
Town Clerk 
 APPROVED AS TO FORM: 
________________________________ 
Town Attorney 
“Town”
TOWN OF FOUNTAIN HILLS,
an Arizona municipal corporation
FOR THE TOWN OF FOUNTAIN HILLS: 
____________________________________ 
Town Manager
FOR THE VENDOR: 
By:   
Name
Title: ______________________________

EXHIBIT A 
TO 
PROFESSIONAL SERVICES AGREEMENT 
BETWEEN 
THE TOWN OF FOUNTAIN HILLS 
AND 
GO TO SERVICES, INC. 
[Vendor's Proposal] 
See following pages.

Town of Fountain Hills 
Admin-Procurement 
Robert Durham, Procurement Administrator 
16705 E. Avenue of the Fountains, Fountain Hills, AZ 85268 
 
 
 
[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT 
RFP No. RFP-2025-027 
JOC Plumbing 
RESPONSE DEADLINE: November 13, 2025 at 5:00 pm 
Report Generated:  Monday, March 2, 2026 
 
Go To Services inc Response 
CONTACT INFORMATION 
Company: 
Go To Services inc 
Email: 
rafael.sanchez@gotoservices.net 
Contact: 
Rafael Sanchez 
Address: 
23040 N 11th Ave Suite 113 
Phoenix, AZ 85027 
Phone: 
N/A 
Website: 
www.gotoservices.net 
Submission Date: 
Nov 13, 2025 3:51 PM (Mountain Time - Arizona)

[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT 
RFP No. RFP-2025-027 
JOC Plumbing 
 
 
[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT                     
Request for Proposals - JOC Plumbing 
Page 2 
ADDENDA CONFIRMATION 
No addenda issued 
QUESTIONNAIRE 
1. Certification 
By confirming questions under this section, the Vendor certifies: 
NO COLLUSION* 
Pass 
The submission of the Proposal did not involve collusion or other anti-competitive practices. 
Confirmed 
NO GRATUITY* 
Pass 
It has not given, offered to give, nor intends to give at any time hereafter, any economic opportunity, future employment, gift, loan, 
gratuity, special discount, trip favor or service to a Town employee, officer or agent in connection with the submitted Proposal. It 
(including the Vendor’s employees, representatives, agents, lobbyists, attorneys, and subcontractors) has refrained, under penalty of 
disqualification, from direct or indirect contact for the purpose of influencing the selection or creating bias in the selection process 
with any person who may play a part in the selection process, including the Selection Committee, elected officials, the Town Manager, 
Assistant Town Managers, Department Heads, and other Town staff. All contact must be addressed to the Town’s Procurement Agent, 
except for questions submitted as set forth in Subsection 1.4 (Inquiries), above. Any attempt to influence the selection process by any 
means shall void the submitted Proposal and any resulting Agreement. 
Confirmed

[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT 
RFP No. RFP-2025-027 
JOC Plumbing 
 
 
[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT                     
Request for Proposals - JOC Plumbing 
Page 3 
FINANCIAL STABILITY* 
Pass 
It is financially stable, solvent and has adequate cash reserves to meet all financial obligations including any potential costs resulting 
from an award of the Agreement. 
Confirmed 
NO SIGNATURE/FALSE OR MISLEADING STATEMENT* 
Pass 
The signature on the cover letter of the Proposal and the Vendor Information Form is genuine and the person signing has the 
authority to bind the Vendor. Failure to sign the Proposal and the Vendor Information Form, or signing either with a false or 
misleading statement, shall void the submitted Proposal and any resulting Agreement. 
Confirmed 
PROFESSIONAL SERVICES AGREEMENT* 
Pass 
In addition to reviewing and understanding the submittal requirements, it has reviewed the attached sample Professional Services 
Agreement including the Scope of Work and other Exhibits. 
Confirmed 
REFERENCE CHECKS* 
Pass 
References will be checked, and it is Vendor’s responsibility to ensure that all information is accurate and current. Vendor authorizes 
the Town’s representative to verify all information from these references and releases all those concerned from any liability in 
connection with the information they provide. Inability of the Town to verify references shall result in the Proposal being considered 
non-responsive.

[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT 
RFP No. RFP-2025-027 
JOC Plumbing 
 
 
[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT                     
Request for Proposals - JOC Plumbing 
Page 4 
Confirmed 
2. Vendor Proposal 
GENERAL INFORMATION* 
Pass 
A. One page cover letter as described in the section titled "RFP Submission Process", the subsection titled "Required Submittal". 
B. Provide Vendor identification information. Explain the Vendor’s legal organization including the legal name, address, 
identification number and legal form of the Vendor (e.g., partnership, corporation, joint venture, limited liability company, sole 
proprietorship). If a joint venture, identify the members of the joint venture and provide all of the information required under 
this section for each member. If a limited liability company, provide the name of the member or members authorized to act on 
the company’s behalf. If the Vendor is a wholly owned subsidiary of another company, identify the parent company. If the 
corporation is a nonprofit corporation, provide nonprofit documentation. Provide the name, address and telephone number of 
the person to contact concerning the Proposal. 
C. Identify the location of the Vendor’s principal office and the local work office, if different. Include any documentation that 
supports the Vendor’s authority to provide services in Arizona. 
D. Provide a general description of the Vendor’s organization, including years in business. 
E. Identify any contract or subcontract held by the Vendor or officers of the Vendor that have been terminated within the last 
five years. Briefly describe the circumstances and the outcome. 
F. Identify any claims arising from a contract which resulted in litigation or arbitration within the last five years. Briefly describe 
the circumstances and the outcome. 
251113_ToFH_JOC_Plumbing_-_General_Information.pdf 
EXPERIENCE AND QUALIFICATIONS OF THE VENDOR* 
Pass

[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT 
RFP No. RFP-2025-027 
JOC Plumbing 
 
 
[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT                     
Request for Proposals - JOC Plumbing 
Page 5 
A. Provide a detailed description of the Vendor’s experience in providing similar services to municipalities or other entities of a 
similar size to the Town, specifically relating experience with respect to JOC Plumbing. 
B. Vendor must demonstrate successful completion of at least three similar projects within the past 60 months. For the purpose 
of this Solicitation, “successful completion” means completion of a project within the established schedule and budget and 
“similar projects” resemble this project in size, nature and scope. Provide a list of at least three organizations for which you 
successfully completed a similar project. This list shall include, at a minimum, the following information: 
1. Name of company or organization. 
2. Contact name. 
3. Contact address, telephone number and e-mail address. 
4. Type of services provided. 
5. Dates of contract initiation and expiration. 
251113_ToFH_JOC_Plumbing_-_Experience_&_Qualifications.pdf 
KEY POSITIONS* 
Pass 
A. Identify each key personnel member that will render services to the Town including title and relevant experience required, 
including the proposed project manager and project staff. 
B. Indicate the roles and responsibilities of each key position. Include senior members of the Vendor only from the perspective of 
what their role will be in providing services to the Town. 
C. If a subcontractor will be used for all work of a certain type, include information on this subcontractor. A detailed plan for 
providing supervision must be included. 
D. Attach a résumé and evidence of certification, if any, for each key personnel member and/or subcontractor to be involved in 
this project. Résumés should be attached together as a single appendix at the end of the Proposal and will not count toward 
the Proposal page limit. However, each resume shall not exceed two pages in length.

[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT 
RFP No. RFP-2025-027 
JOC Plumbing 
 
 
[GO TO SERVICES INC] RESPONSE DOCUMENT REPORT                     
Request for Proposals - JOC Plumbing 
Page 6 
251113_ToFH_JOC_Plumbing_-_Key_Positions.pdf 
PROJECT APPROACH* 
Pass 
A. Describe the Vendor’s approach to performing the required Services in the section titled Scope of Work, and its approach to 
contract management, including its perspective and experience on partnering, customer service, quality control, scheduling 
and staff. 
B. Describe any alternate approaches if it is believed that such an approach would best suit the needs of the Town. Include 
rationale for alternate approaches, and indicate how the Vendor will ensure that all efforts are coordinated with the Town’s 
Representatives. 
251113_ToFH_JOC_Plumbing_-_Project_Approach.pdf 
PRICING* 
Pass 
251113_ToFH_JOC_Plumbing_-_Pricing.pdf 
W-9 
Pass 
W9.pdf 
DOES THE BID CONTAIN ANY CONFIDENTIAL INFORMATION?* 
Pass 
Please clearly mark any confidential information. 
No

GO TO SERVICES | 23040 N. 11TH AVE, BLDG. 2, SUITE 113, PHOENIX, AZ 85027
RESPONSE TO REQUEST FOR PROPOSALS 
FOR THE TOWN OF FOUNTAIN HILLS
JOB ORDER CONTRACTING PLUMBING SERVICES 
DUE: NOVEMBER 13, 2025 | 5:00 PM

November 13, 2025
Rob Durham 
Town of Fountain Hills
16705 E. Avenue of the Fountains
Fountain Hills, AZ 85268 
RE: TOWN OF FOUNTAIN HILLS | JOC PLUMBING SERVICES 
Dear Mr. Durham and Members of the Selection Committee,
Go To Services, Inc. (GTS) appreciates the opportunity to submit our proposal for the Town of Fountain Hills  (the 
Town) Job Order Contracting Plumbing Services. Founded in 2015 and headquartered in Phoenix, GTS is an 
Arizona-based contractor committed to building lasting relationships through trust, transparency, and consistent 
delivery. Our client-focused approach emphasizes efficiency, responsiveness, and accountability — values that 
align with the Town’s commitment to reliable public service.
Our Plumbing Division delivers best-value maintenance, repair, and installation services across Arizona, 
combining the capabilities of our in-house, licensed Plumbing Division with a proven network of specialty trade 
partners. With extensive experience working in active, occupied facilities, our team knows how to plan and 
execute around ongoing operations and public access with minimal disruption.
When you select GTS, you will benefit from:
•	
A DEDICATED PARTNER: GTS has successfully provided JOC services to more than ten of the 
region’s leading commercial contractors. As a registered vendor with the Town of Fountain Hills, we offer 
a seamless transition into service delivery with all procurement requirements already in place. Our proven 
experience and client-centered approach make us a dependable partner for municipal, educational, and 
institutional projects.
•	
LICENSED AND EXPERIENCED CONTRACTOR: Our team holds a CR-37 Plumbing license and 
brings deep expertise in municipal and institutional service work. We leverage our in-house professional 
plumbing staff to shorten schedules, maintain quality, and respond rapidly to urgent needs while coordinating 
effectively with specialty trade partners.
•	
COMMITMENT TO QUALITY AND COST CONTROL: We integrate constructability reviews, open-
book estimating, and detailed scheduling into every service call. From permitting through inspections and 
warranty documentation, our process ensures compliance, reliability, and financial transparency. With in-
house skilled plumbers supporting critical path activities, we help keep projects on time and within budget.
The opportunity to partner with the Town of Fountain Hills is one we value highly, and we pledge to deliver 
exceptional services that will support the community’s operations for years to come. Thank you for your 
consideration.
Respectfully, 
Bill Kelty
President
7.2.1 GENERAL INFORMATION
A.	 Cover Letter
BillKelty
GO TO SERVICES, INC. | 23040 N. 11TH AVE, BLDG. 2, SUITE 113, PHOENIX, AZ 85027 | 480-745-4849 | WWW.GOTOSERVICES.NET 
1-HOUR EMERGENCY RESPONSE TIME
24/7 EMERGENCY PLUMBING SERVICES
100+ COMBINED YEARS OF EXPERTISE
48-HOUR WORK ORDER RESPONSE

2
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
B.	 Provide Vendor identification information. 
Explain 
the 
Vendor’s 
legal 
organization 
including the legal name, address, identification 
number and legal form of the Vendor (e.g., 
partnership, corporation, joint venture, limited 
liability company, sole proprietorship). If a 
joint venture, identify the members of the joint 
venture and provide all of the information 
required under this section for each member. 
If a limited liability company, provide the name 
of the member or members authorized to act 
on the company’s behalf. If the Vendor is a 
wholly owned subsidiary of another company, 
identify the parent company. If the corporation 
is a nonprofit corporation, provide nonprofit 
documentation. Provide the name, address 
and telephone number of the person to contact 
concerning the Proposal.
Go To Services is an Arizona Corporation that was 
formed in 2015. Our legal address, and headquar-
ters are located at 23040 N. 11th Ave, Bldg. 2, Ste. 
113, Phoenix, AZ 85027. 
C.	 Identify the location of the Vendor’s principal 
office and the local work office, if different. 
Include any documentation that supports 
the Vendor’s authority to provide services in 
Arizona.
Our principal office is located at:
23040 N. 11th Ave, Bldg. 2, Ste 113
Phoenix, AZ 85027.
D.	 Provide a general description of the Vendor’s 
organization, including years in business.
GTS is a full-service general contracting firm that 
is able to self-perform plumbing, along with sever-
al other services and scopes of work. Founded in 
Arizona in 2015, we have ability to offer our clients 
solutions that align with their schedule and budget.
Beyond our comprehensive service offerings, GTS 
provides 24/7 Emergency Services encompassing 
plumbing, electrical, mitigation, and environmen-
tal response. Our rapid deployment capabilities 
ensure urgent issues are addressed immediately, 
minimizing operational disruptions.
E.	 Identify any contract or subcontract held by the 
Vendor or officers of the Vendor that have been 
terminated within the last five years. Briefly de-
scribe the circumstances and the outcome.
Neither GTS nor any of our officers have had any 
contract or subcontract that has been terminated 
within the past five years.
F.	 Identify any claims arising from a contract 
which resulted in litigation or arbitration within 
the last five years. Briefly describe the circum-
stances and the outcome.
GTS has not had any claims arising from a con-
tract which resulted in litigation or arbitration within 
the last five years. 
7.2.1 GENERAL INFORMATION
BILL KELTY, PRESIDENT
T: 480-745-4849
E: bill.kelty@gotoservices.net
PRIMARY CONTACT
We want to be a good 
idea for our clients.
“
“

3
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
A.	 Provide a detailed description of the Vendor’s 
experience in providing similar services to mu-
nicipalities or other entities of a similar size to 
the Town, specifically relating experience with 
respect to JOC Plumbing.
GTS appreciates the opportunity to provide a re-
sponse to the Town of Fountain Hills Request for 
Proposal. GTS has a team of experienced and 
dedicated individuals at the forefront of handling 
the plumbing services outlined in this RFP. With 
a licensed, in-house plumbing department offer-
ing 24-hour emergency services, GTS maintains 
tremendous control of competitive job cost pricing 
compared to other general contractors who may 
subcontract out your work. The commitment and 
expertise of our team is instrumental in ensuring 
the success and seamless execution of projects 
from the very beginning. This approach reflects 
not only a focus on quality but also a dedication to 
delivering value to clients by managing your proj-
ect with skill, efficiency, and cost accountability.
For the past several years, GTS has provided JOC 
and plumbing services for a wide variety of clients 
across Arizona, including those in municipal, health-
care, education, and commercial sectors. Our mis-
sion: “We Want To Be A Good Idea For Our Clients” 
— guides every project, ensuring reliability, safety, 
and value for our partners.
The GTS Plumbing Division is spearheaded by a 
dedicated team consisting of a Division Manager, 
Project Manager, Superintendent, Estimator, Proj-
ect Coordinator, and a skilled staff of over 20 li-
censed and trained professionals. With a focus on 
excellence, our team consistently serve our clients 
across the state with the highest level of care and 
customer service. Leveraging our in-house exper-
tise, we also collaborate seamlessly with trusted 
subcontractors when specialty work is required, 
ensuring every project is completed efficiently, 
safely, and to the highest professional standards.
7.2.2 EXPERIENCE AND QUALIFICATIONS
1. NEW INSTALLATIONS: Comprehensive 
new construction, ensuring the efficient flow of 
water and the safe disposal of waste.
2. SERVICE WORK: Reliable maintenance 
and repair solutions, including troubleshooting, 
equipment replacement, and system upgrades to 
enhance performance and extend system life.
3. TENANT IMPROVEMENTS: Customized 
solutions tailored to meet each tenant’s unique 
operational and design needs across water sup-
ply lines, drain, and waste lines.
4. ENERGY EFFICIENCY UPGRADES:
Smart, sustainable solutions and high-efficien-
cy technologies that lower operating costs while 
supporting your sustainability goals.
5. SAFETY UPGRADES: Ensure full compli-
ance and peace of mind with system moderniza-
tion designed to meet current plumbing codes 
and the highest safety standards.
6. EMERGENCY REPAIRS: Dependable 24/7 
response to restore function, minimize downtime, 
and maintain business continuity when unexpect-
ed plumbing issues arise.
New build, renovation, repair, or emergency service — one trusted team, complete solutions.
GO TO SERVICES HAS YOU COVERED!

4
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
7.2.2 EXPERIENCE AND QUALIFICATIONS
B.	 Vendor must demonstrate successful completion of at least three similar projects within the past 60 
months. For the purpose of this Solicitation, “successful completion” means completion of a project 
within the established schedule and budget and “similar projects” resemble this project in size, na-
ture and scope. Provide a list of at least three organizations for which you successfully completed a 
similar project. This list shall include, at a minimum, the following information:
1. Name of company or organization.
2. Contact name.
3. Contact address, telephone number and e-mail address.
4. Type of services provided.
5. Dates of contract initiation and expiration.
1-3. CLIENT REFERENCE
Oliver Industries
Jacob Oliver, Principal
E: jacob@oliverindustries.com | T:  480-720-6323 
3507 N Central Ave, #302, Phoenix, AZ 85012
4. SERVICES PROVIDED BY CONTRACTOR
GTS served as the Plumbing Contractor and 
completed the full plumbing renovation for a four-
level, 167-room veterans transitional housing facility 
for the City of Phoenix. The project involved complete 
plumbing demolition and replacement throughout the 
building, including removal of all above-grade waste 
and vent piping and installation of a new solid-core 
PVC system.
5. CONTRACT INITIATION AND COMPLETION
September 2024 - August 2025
ORIGINAL/FINAL COST
$1,280,000 | $1,280,000
U.S. VETS | PHOENIX, AZ

5
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
7.2.2 EXPERIENCE AND QUALIFICATIONS
1-3. CLIENT REFERENCE
Oliver Industries
Jacob Oliver, Principal
E: jacob@oliverindustries.com | T:  480-720-6323 
3507 N Central Ave, #302, Phoenix, AZ 85012
4. SERVICES PROVIDED BY CONTRACTOR
GTS served as the Plumbing Contractor and completed 
the demolition and removal of an existing drinking 
fountain and installation of an owner-provided water 
fountain, tying into the existing plumbing infrastructure. 
Work was completed per all city standards, including 
minor excavation, fitting adjustment, and site cleanup.
5. CONTRACT INITIATION AND COMPLETION
May 2025 – July 2025
ORIGINAL/FINAL COST  
$1,200 | $1,200
CITY OF MESA REED PARK | MESA, AZ

6
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
1-3. CLIENT REFERENCE
CORE Construction 
Ricardo Jimenez, Project Manager
E: ricardojimenez@coreconstruction.com
T: 602-918-0085
10550 W Mariposa St, Phoenix, AZ 85037
4. SERVICES PROVIDED BY CONTRACTOR
GTS performed demolition and plumbing preparation 
for the Glendale Chamber of Commerce facility. Work 
included saw cutting and concrete removal to expose 
underground plumbing, demolition of existing sinks, 
pipe cutting, capping, and leak testing of existing 
lines. Upon completion, GTS backfilled and restored 
the work area to safe site conditions. All activities were 
completed with daily supervision and coordinated site 
management by GTS field personnel.
5. CONTRACT INITIATION AND COMPLETION
06.23.23-06.28.23
ORIGINAL/FINAL COST  $4,000 | $4,000
7.2.2 EXPERIENCE AND QUALIFICATIONS
GLENDALE CHAMBER OF COMMERCE | GLENDALE, AZ

7
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
7.2.3 KEY POSITIONS
A.	 Identify each key personnel member that will render services to the Town including title and relevant 
experience required, including the proposed project manager and project staff.
Resumes for key personnel are included within the appendix.
B.	 Indicate the roles and responsibilities of each key position. Include senior members of the Vendor 
only from the perspective of what their role will be in providing services to the Town.
Roles and responsibilities are included on each resume. 
C.	 If a subcontractor will be used for all work of a certain type, include information on this subcontrac-
tor. A detailed plan for providing supervision must be included.
Not applicable. 
D.	 Attach a resume and evidence of certification, if any, for each key personnel member and/or subcon-
tractor to be involved in this project. Resumes should be attached together as a single appendix at 
the end of the Proposal and will not count toward the Proposal page limit. However, each resume 
shall not exceed two pages in length.
Relevant certifications are included with appropriate resume. 
EXECUTIVE LEADERSHIP
BILL KELTY
PRESIDENT
HOLLY KELTY
VICE PRESIDENT
DARREN MCNAMARA
DIVISION MANAGER
JUAN RAMIREZ
PURCHASING
AMBER TARANTINO
DIVISION COORDINATOR
ESTEBAN AVALOS
PROJECT MANAGER
JESUS BUSTOS
ESTIMATOR
SERGIO ARCINIEGA
SUPERINTENDENT
LES HORGEN
QA/QC MANAGER

i
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | RESUMES
DARREN MCNAMARA | PLUMBING DIVISION MANAGER
Darren McNamara serves as the Plumbing Division Manager for GTS, bringing over 
30 years of proven excellence in customer service and operational leadership. He 
oversees all aspects of division operations, including project execution, scheduling, 
staffing, and quality assurance. Darren’s comprehensive understanding of both 
field operations and client expectations enables him to consistently deliver projects 
that balance performance, cost efficiency, and customer satisfaction.
Working collaboratively with project managers, estimators, and field supervisors, 
Darren ensures that every project is completed safely, on schedule, and in full 
compliance with specifications, industry standards, and code requirements. His 
hands-on leadership style and commitment to continuous improvement make him 
an integral part of our ongoing success and reputation for reliability. Throughout 
his career, Darren has earned a distinguished reputation for his leadership, 
dependability, and dedication to delivering quality results across diverse and 
complex plumbing projects.
ROLE FOR THE TOWN OF FOUNTAIN HILLS:  
Darren will provide strategic and operational oversight for the plumbing team 
serving the Town of Fountain Hills. His responsibilities include budget management, 
cost control, and the identification of cost-saving opportunities to maximize project 
value. Additionally, Darren oversees safety protocols, risk mitigation strategies, and 
emergency response planning to promote a secure and efficient work environment. 
He also ensures accurate documentation of all project activities, expenses, 
and incidents, with consistent reporting to support transparency and effective 
management.
He will ensure all work adheres to current plumbing codes and regulations, 
managing the permitting process and maintaining full compliance throughout each 
phase of project execution. He leads the implementation and enforcement of quality 
control procedures, conducts site inspections, and promptly addresses any issues 
to maintain the highest standards of workmanship.
YEARS OF EXPERIENCE: 30+
KEY PERSONNEL
JOC PLUMBING TEAM
OPERATIONAL 
LEADERSHIP
PROJECT EXECUTION 
& OVERSIGHT
QUALITY ASSURANCE 
& COMPLIANCE
TEAM 
COORDINATION
CUSTOMER SERVICE 
EXCELLENCE

ii
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | RESUMES
ESTEBAN AVALOS | PROJECT MANAGER
Esteban Avalos serves as a Plumbing Project Manager for GTS, bringing over 
35 years of hands-on experience and leadership in the plumbing and mechanical 
industry. His extensive background spans a diverse portfolio of complex projects, 
including healthcare, education, municipal and commercial establishments such as 
restaurants and public infrastructure sites. His proven ability to oversee projects 
of varying scale and complexity underscores his deep technical knowledge and 
commitment to excellence.
In his current role, Esteban works collaboratively with project management, 
accounting, and field teams to coordinate resources, schedules, and materials, 
ensuring seamless project delivery and client satisfaction. His technical acumen 
enables him to anticipate challenges, optimize workflows, and maintain rigorous 
quality and code compliance across all phases of construction.
Esteban’s leadership philosophy centers on communication, accountability, 
and teamwork. By integrating field expertise with strategic project oversight, he 
consistently delivers results that exceed client expectations—solidifying his 
reputation as a trusted leader and an essential contributor to our team. 
ROLE FOR THE TOWN OF FOUNTAIN HILLS:  
As Project Manager, Esteban will provide comprehensive oversight and coordination 
of all plumbing projects for the Town of Fountain Hills. His responsibilities include 
developing detailed project plans, allocating resources efficiently, and managing 
budgets to ensure each project is completed on time, within scope, and in full 
compliance with all plumbing codes and regulations.
Esteban leads project teams with a focus on quality control, client communication, 
and safety, ensuring consistent alignment between design intent and field execution. 
Esteban integrates modern plumbing technologies and best practices to enhance 
efficiency and reliability. His dedication to safety, quality, and operational excellence 
makes him a key asset in delivering successful outcomes for the Town of Fountain 
Hills’ plumbing projects.
YEARS OF EXPERIENCE: 35+
KEY PERSONNEL
JOC PLUMBING TEAM
PROJECT 
MANAGEMENT
TECHNICAL FIELD 
EXPERTISE
BUDGET & 
COST CONTROL
CODE 
COMPLIANCE
TEAM 
COMMUNICATION

iii
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | RESUMES
SERGIO ARCINIEGA | PLUMBING SUPERINTENDENT
Sergio Arciniega serves as a Plumbing Superintendent for GTS, bringing over 12 
years of specialized experience in the commercial plumbing industry. He is certified 
in polyethylene and Aquatherm fusion and possesses extensive expertise in 
mechanical plumbing systems and hydronic applications.
Sergio has successfully led plumbing operations on numerous high-profile projects 
across the healthcare and municipal sectors. His background encompasses both 
project execution and service and maintenance for commercial and residential 
systems, providing him with a comprehensive understanding of plumbing operations 
from installation through lifecycle management. With a reputation for technical 
excellence, safety awareness, and quality workmanship, Sergio ensures that every 
project meets or exceeds code requirements, performance standards, and client 
expectations. 
ROLE FOR THE TOWN OF FOUNTAIN HILLS:  
As Plumbing Superintendent, Sergio will oversee and direct all on-site plumbing 
operations for the Town of Fountain Hills projects. His responsibilities include 
coordinating field activities, supervising crews, and ensuring all work is performed 
safely, efficiently, and in compliance with project specifications and plumbing codes.
He will lead the implementation of quality control procedures, conduct field 
inspections, and collaborate with project managers to resolve technical challenges 
and maintain schedule integrity. Sergio’s hands-on experience with mechanical 
systems, hydronic installations, and fusion piping technologies will support the 
delivery of durable, high-performance plumbing systems across Town facilities.
CERTIFICATIONS:  
•	
OSHA 30-Hour
•	
Polyethylene and Aquatherm fusion Fusing
YEARS OF EXPERIENCE: 10+
KEY PERSONNEL
JOC PLUMBING TEAM
FIELD 
SUPERVISION
MECHANICAL & 
HYDRONIC SYSTEMS
QUALITY 
CONTROL
SAFETY 
MANAGEMENT
TECHNICAL 
PROBLEM SOLVING

iv
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | RESUMES
JUAN RAMIREZ | PURCHASING
With over six years of experience in the plumbing industry, Juan Ramirez brings a 
well-rounded background encompassing both the wholesale and contractor sides 
of the business. His expertise spans project management, project engineering, 
procurement, and account management, giving him a comprehensive understanding 
of plumbing operations from design through delivery.
Juan is highly skilled in project planning, vendor coordination, and budget 
management, with a strong commitment to delivering projects efficiently, accurately, 
and in full alignment with specifications. His ability to collaborate effectively with 
engineers, general contractors, and municipal representatives ensures clear 
communication, technical precision, and consistent adherence to code and contract 
requirements. His professionalism and organizational skills contribute directly to the 
reliability and efficiency of our plumbing operations.
ROLE FOR THE TOWN OF FOUNTAIN HILLS:  
As the Purchaser for the Town of Fountain Hills, Juan will be responsible for 
managing the procurement and delivery of all plumbing materials, fixtures, and 
equipment required for Town projects. He works closely with project managers, 
estimators, and field teams to ensure all materials are sourced cost-effectively, 
delivered on schedule, and meet municipal and project specifications.
Juan will also oversee vendor relationships, negotiate pricing, and coordinate with 
suppliers to maintain a consistent supply of high-quality materials for time-sensitive 
projects. He also supports budget tracking, inventory management, and material 
submittal verification to ensure compliance with contract terms and plumbing codes. 
Juan plays a pivotal role in supporting the efficient execution and cost-effective 
delivery of all plumbing projects.
CERTIFICATIONS:  
•	
OSHA 10-Hour
YEARS OF EXPERIENCE: 5+
KEY PERSONNEL
JOC PLUMBING TEAM
PROCUREMENT 
& SOURCING
VENDOR 
COORDINATION
BUDGET 
TRACKING
CONTRACT 
COMPLIANCE
SUPPLY CHAIN 
MANAGEMENT

v
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | RESUMES
AMBER TARANTINO | PLUMBING DIVISION COORDINATOR
As the Plumbing Division Coordinator for Go To Services, Amber Tarantino 
oversees the scheduling, coordination, and daily operations of all plumbing projects. 
Serving as the primary liaison between clients and field teams, she ensures clear 
communication, accurate documentation, and timely updates throughout each 
phase of work.
Amber manages project logistics, distributes work orders, and verifies that 
technicians are equipped with the proper information, materials, and resources 
to complete their tasks efficiently and in compliance with plumbing codes and 
safety standards. She actively monitors schedules, inspections, and milestones, 
making real-time adjustments to maintain productivity and ensure deadlines are 
consistently met. With exceptional organizational and communication skills, Amber 
takes a proactive approach to resolving challenges, supporting field crews, and 
ensuring the successful, professional delivery of every plumbing project. 
ROLE FOR THE TOWN OF FOUNTAIN HILLS:  
As the Plumbing Division Coordinator for the Town of Fountain Hills, Amber  will 
manage the organization and flow of information between GTS, Town representatives, 
and plumbing teams in the field. She oversees project scheduling, documentation, 
and administrative processes to ensure each phase—from initial service request 
through project close-out—is executed efficiently, accurately, and transparently.
Through proactive communication, detailed organization, and a strong commitment 
to quality and safety, Amber plays an essential role in ensuring each plumbing 
project is completed on time, within budget, and to the Town’s highest standards of 
performance and reliability.
YEARS OF EXPERIENCE: 4
KEY PERSONNEL
JOC PLUMBING TEAM
PROJECT 
SCHEDULING
COMMUNICATION & 
DOCUMENTATION
WORKFLOW 
COORDINATION
ADMINISTRATIVE 
MANAGEMENT
CLIENT 
RELATIONS

vi
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | RESUMES
JESUS BUSTOS | ESTIMATOR
Jesus Bustos serves as a Plumbing Estimator for GTS, bringing over a year of 
focused experience in commercial plumbing estimating. Since joining the team, 
Jesus has built a strong foundation in project evaluation, scope analysis, and 
cost planning, collaborating closely with both field and leadership teams to deliver 
accurate, competitive, and timely proposals across a diverse range of projects.
He is proficient in the use of industry-standard takeoff software, including Fast-
Pipe, enabling him to produce precise quantity tracking and detailed cost assess-
ments. Jesus’s attention to detail, adaptability, and commitment to continuous im-
provement have contributed to more efficient estimating workflows and enhanced 
project accuracy. His dedication to learning and passion for quality make him an 
integral part of our estimating team.
ROLE FOR THE TOWN OF FOUNTAIN HILLS:  
As the Plumbing Estimator, Jesus will support the development of accurate, 
comprehensive estimates and task orders for a variety of plumbing projects. He 
reviews project specifications, drawings, and site conditions to determine the 
appropriate scope, quantities, and materials required for each phase of work.
Jesus provides valuable input on installation methods, labor productivity, and 
constructability considerations, ensuring that all estimates are both precise and 
reflective of real-world conditions. He works closely with project managers, clients, 
and vendors to obtain competitive pricing, evaluate subcontractor proposals, and 
maintain alignment with JOC pricing standards and methodologies.
CERTIFICATIONS:  
•	
OSHA 30-Hour
YEARS OF EXPERIENCE: 1
KEY PERSONNEL
JOC PLUMBING TEAM
COST ESTIMATING 
& ANALYSIS
PROJECT
TAKEOFFS
SCOPE 
EVALUATION
BID 
PREPARATION
CONSTRUCTABILITY 
REVIEW

vii
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | RESUMES
LES HORGEN | QUALITY CONTROL AND QUALITY ASSURANCE MANAGER
Les serves as the Quality Contraol and Quality Assurance Manager at GTS and 
brings over 32 years of experience to the team. He ensures that all plumbing services 
comply with the Arizona Administrative Code (A.A.C. R4-9), Arizona Revised 
Statutes Title 32, AZROC workmanship standards, local municipal plumbing codes, 
and the International Plumbing Code (IPC).
With his depth of plumbing industry experience, Les brings deep technical knowledge 
and hands-on expertise to every phase of project execution. He has successfully 
managed projects valued up to $1.5 million, with extensive work across municipal, 
educational, and healthcare facilities—each requiring precision, safety, and strict 
adherence to regulatory standards.
His background spans underground utilities, water distribution systems, sewer 
infrastructure, fixture installations, and building repipes in occupied environments. 
Les provides oversight of inspections, testing, documentation, and regulatory 
compliance, ensuring every project meets or exceeds applicable codes and 
workmanship standards.
ROLE FOR THE TOWN OF FOUNTAIN HILLS:  
As the QA/QC Manager, Les will oversee the technical execution of plumbing work, 
review task orders for compliance, and provide licensed oversight for work requiring 
final approval. His leadership guarantees that all plumbing projects deliver safe, 
code-compliant, and high-quality results.
CERTIFICATIONS:  
•	
Arizona Registrar of Contractors, CR-37 Plumbing
YEARS OF EXPERIENCE: 30+
KEY PERSONNEL
JOC PLUMBING TEAM
REGULATORY & 
CODE COMPLIANCE
OVERSIGHT & 
INSPECTION
PROJECT
DOCUMENTATION
QUALITY 
ASSURANCE
TECHNICAL PROJECT 
LEADERSHIP

vii
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
STATE OF ARIZONA PLUMBING CONTRACTING LICENSE
STATE OF ARIZONA RESIDENTIAL AND COMMERCIAL CONTRACTING LICENSE
APPENDIX | LICENSES AND CERTIFICATIONS

viii
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | LICENSES AND CERTIFICATIONS
STATE OF ARIZONA CARPENTRY, REMODELING, AND REPAIR CONTRACTING LICENSE
STATE OF ARIZONA ELECTRICAL CONTRACTING LICENSE

ix
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | LICENSES AND CERTIFICATIONS
STRATEGIC ALLIANCE FOR VOLUME EXPENDITURES (S.A.V.E.) COOPERATIVE
Humboldt Unified School District #22 
Hyder Elementary School District #6 
Indian Oasis-Baboquivari School District #40 
Isaac Elementary School District # 5 
J.O. Combs Elementary School District #44 
Joseph City Unified School District #2 
Kayenta Unified School District #27 
Kin Dah Lichi’I’ Olta, Inc. 
Kingman Unified School District #20 
Kyrene Elementary School District #28 
Lake Havasu Unified School District # 1 
Laveen Elementary School District #59 
Liberty Elementary School District #25 
Litchfield Elementary School District #79 
Littlefield Unified School District #9 
Littleton Elementary School District #65 
Madison Elementary School District #38 
Maine Consolidated School District 
Mammoth-San Manuel Unified School District #8 
Marana Unified School District #6 
Maricopa Regional School District #509 
Maricopa Unified School District 
Mary C. O’Brien ASD 
Mayer Unified School District #43 
Mesa Unified School District # 4 
Miami Unified School District #40 
Mingus Union High School District #4 
Mobile Elementary School District #86 
Mohave Valley Elementary School District #16 
Mohawk Valley School District # 17 
Morenci Unified School District #18 
Morristown Elementary School District #75 
Murphy Elementary School District #21 
Naco Unified School District #9 
Nadaburg Elementary District #81 
Nogales Unified School District # 1 
Oracle School District 
Osborn Elementary School District #8 
Page Unified School District #8 
Palominas Elementary School District #49 
Palo Verde Elementary School District #49 
Paradise Valley Unified School District #69 
Parker Unified School District #27 
Patagonia Elementary School District #6 
Patagonia Union High School District #92 
Payson Unified School District #10 
Peach Springs Unified School District #8 
Pendergast School District #92 
Peoria Unified School District #11 
Phoenix Elementary School District # 1 
Phoenix Union High School District #210 
Picacho Elementary School District #33 
Pima Unified School District #6 
Pine Strawberry Elementary School District #12 
Pinon Unified School District #4 
Pomerene Elementary School District #64 
Prescott Unified School District #1 
Quartzsite Elementary School District #4 
Queen Creek Unified School District # 95 
Ray Unified School District #3 
Red Mesa Unified School District #27 
Riverside Elementary School District #2 
Roosevelt Elementary School District # 66 
Round Valley Unified School District #10 
Sacaton Elementary School District #18 
Saddle Mountain Unified School District #90 
Safford Unified School District #1 
Sahuarita Unified School District #30 
San Carlos Unified School District #20 
Sanders Unified School District #18 
San Simon Unified School District #18 
Santa Cruz Valley Unified School District #35 
Santa Cruz Valley Union High School District #840 
Scottsdale Unified School District # 48 
Sedona-Oak Creek Unified School District #9 
Seligman Unified School District #40 
Sentinel Elementary School District #71 
Shonto Preparatory Schools 
Show Low Unified School District #10 
Sierra Vista Unified School District # 68 
Snowflake Unified School District #5 
Somerton Elementary School District #11 
Sonoita Elementary School District #25 
Stanfield Elementary School District #24 
St. David Unified School District #21 
St. Johns Unified School District 
Sunnyside Unified School District #12 
Superior Unified School District #15 
Tanque Verde Unified School District #13 
Tempe Elementary School District # 3 
Tempe Union High School District # 213 
Thatcher Unified Schools 
Toltec Elementary School District #22 
Tolleson Elementary School District #17 
Tolleson Union High School District # 214 
Tombstone Unified School District #1 
Tuba City Unified School District #15 
Tucson Unified School District 
Union Elementary School District #62 
Vail Unified School District #20 
Valley Union High School District #22 
Vernon Elementary School District 
Washington Elementary School District # 6 
Wellton Elementary School District #24 
West-MEC District #402 
Whiteriver Unified School District #20 
Wickenburg Unified School District #9 
Willcox Unified School District 
Williams Unified School District #2 
Wilson Elementary School District #7 
Window Rock Unified School District #8 
Winslow Unified School District #1 
Young Public-School District 
Yuma Elementary School District # 1 
Yuma Union High School District # 70 
  
 
 
   Phoenix Collegiate High School 
University of Arizona 
Western Arizona Vocational Educ (W.A.V.E.), 
 
a Joint Technology Education District #50 
Yavapai College 
  
 
Political Agencies 
Arizona School for the Deaf and the Blind 
Arizona Supreme Court 
Central Arizona Project 
Court of Appeals, Division One 
Housing Authority of Maricopa County 
Maricopa Association of Governments 
Maricopa Integrated Health System 
Mountain Lion (formerly NAIPTA) 
Northern Arizona Council of Governments (NACOG) 
Regional Transportation Authority (RTA) 
Superior Court of Arizona, Maricopa County 
Tucson Airport Authority 
Valley Metro Regional Public Transit Authority 
Phoenix-Mesa Gateway Airport Authority 
  
Fire Districts 
Arizona Fire and Medical Authority (Sun City West Fire 
District, Sun Lakes Fire District, Tonopah Fire District, 
Wittmann Fire District) 
Central Yavapai Fire District 
Copper Canyon Fire District 
Drexel Heights Fire District 
Golder Ranch Fire District 
Mt. Lemmon Fire District 
Northern Arizona Fire District 
Northwest Fire District 
Superstition Mtn Community Facilities District 
Three Points Fire District 
Tubac Fire District 
Verde Valley Fire District 
 
Misc. Agencies 
Central Arizona Water Conservation District (CAWCD) 
Coconino County Flood Control District 
Community Hospital Association dba Wickenburg 
Community Hospital 
Metropolitan Domestic Water Improvement District 
North Country Community Health Center  
Northern Gila County Sanitary District 
Pima County School Reserve Fund 
Pine-Strawberry Water Improvement District 
Western Arizona Council of Governments 
 
School Districts 
Agua Fria Union High School District # 216 
Ajo Unified School District #15 
Alhambra Elementary School District # 68 
Altar Valley School District #51 
Amphitheater Unified School District #10 
Antelope Union High School #50 
Apache Junction Unified School District # 43 
Arlington Elementary School District #47 
Ash Fork Joint Unified School District  
Avondale Elementary School District #44 
Bagdad Unified School District 
Balsz Elementary School District #31 
Beaver Creek School District #26 
Benson Unified School District #9 
Bisbee Unified School District #2 
Blue Ridge Unified School District #32 
Bonita School District #6 
Bouse Elementary School District 
Buckeye Elementary School District #33 
Buckeye Union High School District #201 
Bullhead City Elementary School District #15 
Camp Verde Unified School District #28 
Canon School District 
Cartwright Elementary School District #83 
Casa Blanca Middle School dba Vah Ki Middle School 
Casa Grande Elementary School District 
Casa Grande Union High School District 
Catalina Foothills Unified School District #16 
Cave Creek Unified School District #93 
Cedar Unified School District #25 
Chandler Unified School District # 80 
Chinle Unified School District #24 
Chino Valley Unified School District #51 
Clarkdale-Jerome School District #3 
Cochise County Accommodation School District 
Coconino County Regional Accommodation District #99 
Colorado River Union High School District 
Concho Elementary School District #6 
Continental Elementary School District #39 
Coolidge Unified School District #21 
Cottonwood-Oak Creek School District #6 
Crane Elementary School District # 13 
Creighton School District #14 
Deer Valley Unified School District #97 
Double Adobe Elementary School District #45 
Douglas Unified School District #27 
Duncan Unified School District 
Dysart Unified School District # 89 
Elfrida Elementary School District #12 
Eloy Elementary School District #11 
Flagstaff Unified School District # 1 
Florence Unified School District # 1 
Flowing Wells Unified School District #8 
Fort Huachuca Accommodation School District 
Fort Thomas Unified School District #7 
Fountain Hills Unified School District #98 
Fowler Elementary School District #45 
Gadsden Elementary School District # 32 
Ganado Unified School District #20 
Gila Bend Unified Schools 
Gilbert Unified School District #41  
Glendale Elementary School District #40 
Glendale Union High School District 
Globe Unified School District #1 
Grand Canyon Unified School District #4 
Hackberry Elementary School District #3 
Heber-Overgaard Unified School District #6 
Higley Unified School District #60 
Holbrook Unified School District #3 
Hopi Junior Senior High School 
Horizon Community Learning Center / Horizon  
      Charter School 
Strategic Alliance for Volume Expenditures 
S.A.V.E. --- Cooperative Purchasing Agreements 
 
The following agencies have signed the Cooperative Purchasing Agreement with the S.A.V.E. association as of June 7, 2023 
 
Municipalities 
City of Apache Junction 
City of Avondale 
City of Benson 
City of Bisbee 
City of Bullhead City 
City of Casa Grande 
City of Chandler 
City of Coolidge 
City of Cottonwood 
City of Douglas 
City of El Mirage 
City of Eloy 
City of Flagstaff 
City of Glendale 
City of Globe 
City of Goodyear 
City of Holbrook 
City of Kingman 
City of Litchfield Park 
City of Maricopa 
City of Mesa 
City of Nogales 
City of Page 
City of Peoria 
City of Phoenix 
City of Prescott 
City of Safford 
City of San Luis 
City of Scottsdale 
City of Sedona 
City of Show Low 
City of Sierra Vista 
City of Somerton 
City of Surprise 
City of Tempe 
City of Tolleson 
City of Tucson 
City of Willcox 
City of Williams 
City of Winslow 
City of Yuma 
Lake Havasu City 
Town of Buckeye 
Town of Camp Verde 
Town of Carefree 
Town of Cave Creek 
Town of Chino Valley 
Town of Clarkdale 
Town of Clifton 
Town of Eagar 
Town of Florence 
Town of Fountain Hills 
Town of Gila Bend 
Town of Gilbert 
Town of Guadalupe 
Town of Marana 
Town of Miami 
Town of Oro Valley 
Town of Paradise Valley 
Town of Prescott Valley 
Town of Queen Creek 
Town of Sahuarita 
Town of Springerville 
Town of Superior 
Town of Wickenburg 
  
Counties 
Apache County 
Cochise County 
Coconino County 
Gila County 
Graham County 
La Paz County 
Maricopa County 
Mohave County 
Navajo County 
Pima County 
Pinal County 
Santa Cruz County 
Yavapai County 
Yuma County 
  
Higher Education / Technology Districts 
Arizona State University 
Arizona Western College 
Central Arizona College 
Central Arizona Valley Institute of Technology (CAVIT) 
Cobré Valley Institute of Technology (CVIT) 
Cochise County Community College District  
Coconino County Community College District 
Dinè College 
East Valley Institute of Technology (EVIT) 
Embry-Riddle Aeronautical University 
Gila County Provisional Community College District 
Gila Institute for Technology, a Joint Technology 
Education District (JTED) 
Graham County Community College District 
Maricopa Community College District 
Midwestern University (Glendale campus) 
Mohave Community College 
Mountain Institute JTED 
Northeast AZ Tech Institute of Voc Ed 
Northern Arizona University 
Northland Pioneer College 
Pima Association of Governments (PAG) 
Pima Community College 
Pima County Joint Technology District #11 (JTED) 
Pima Prevention Partnership dba Pima Partnership 
Academy, Pima Partnership High School &

x
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
APPENDIX | LICENSES AND CERTIFICATIONS
09/15/2025
CORPORATE INSURANCE SOLUTIONS
8080 E. Gelding Dr.
Suite 110
Scottsdale
AZ 85260
Linda Salmond
(480) 336-8740
(480) 339-0064
lindap@corpins-solutions.com
Go To Services Inc.
Go To Services NC LLC
23040 N 11th Ave. Bldg 2 Suite 113
Phoenix
AZ 85027
Capitol Specialty Insurance Corp
10472
Employers Mutual Casualty Company
21415
CopperPoint Casualty Insurance Company
13210
CL24121008962
A
CPL 1M/2M
GL Ded $5K
Y
Y
EV20220292-04
12/18/2024
12/18/2025
1,000,000
50,000
5,000
1,000,000
2,000,000
2,000,000
Professional Liability
1,000,000
B
Y
Y
6X68597
12/18/2024
12/18/2025
1,000,000
A
EX20220293-04
12/18/2024
12/18/2025
5,000,000
5,000,000
C
Y
Y
1023014
12/18/2024
12/18/2025
1,000,000
1,000,000
1,000,000
A
Property of Others-Bailees
EV20220292-04
12/18/2024
12/18/2025
Limit
$1,000,000
City of Prescott is named as additional insured with respects to general liability and auto liability where required by written contract. Primary and
non-contributory coverage applies where required by written contract. Waiver of subrogation applies to workers compensation, auto liability, and general
liability where required by written contract. Umbrella coverage follows form. Subject to all policy forms, endorsements, and exclusions.  See Attached Forms.
City of Prescott
201 N. Montezuma Street
Prescott
AZ 86301
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
ACCORDANCE WITH THE POLICY PROVISIONS.
INSURER(S) AFFORDING COVERAGE
INSURER F :
INSURER E :
INSURER D :
INSURER C :
INSURER B :
INSURER A :
NAIC #
NAME:
CONTACT
(A/C, No):
FAX
E-MAIL
ADDRESS:
PRODUCER
(A/C, No, Ext):
PHONE
INSURED
REVISION NUMBER:
CERTIFICATE NUMBER:
COVERAGES
IMPORTANT:  If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement.  A statement on
this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW.  THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
OTHER:
(Per accident)
(Ea accident)
$
$
N / A
SUBR
WVD
ADDL
INSD
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED.  NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
$
$
$
$
PROPERTY DAMAGE
BODILY INJURY (Per accident)
BODILY INJURY (Per person)
COMBINED SINGLE LIMIT
AUTOS ONLY
AUTOS
AUTOS ONLY
NON-OWNED
SCHEDULED
OWNED
ANY AUTO
AUTOMOBILE LIABILITY
Y / N
WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY
OFFICER/MEMBER EXCLUDED?
(Mandatory in NH)
DESCRIPTION OF OPERATIONS below
If yes, describe under
ANY PROPRIETOR/PARTNER/EXECUTIVE
$
$
$
E.L. DISEASE - POLICY LIMIT
E.L. DISEASE - EA EMPLOYEE
E.L. EACH ACCIDENT
ER
OTH-
STATUTE
PER
LIMITS
(MM/DD/YYYY)
POLICY EXP
(MM/DD/YYYY)
POLICY EFF
POLICY NUMBER
TYPE OF INSURANCE
LTR
INSR
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES  (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
EXCESS LIAB
UMBRELLA LIAB
$
EACH OCCURRENCE
$
AGGREGATE
$
OCCUR
CLAIMS-MADE
DED
RETENTION $
$
PRODUCTS - COMP/OP AGG
$
GENERAL AGGREGATE
$
PERSONAL & ADV INJURY
$
MED EXP (Any one person)
$
EACH OCCURRENCE
DAMAGE TO RENTED
$
PREMISES (Ea occurrence)
COMMERCIAL GENERAL LIABILITY
CLAIMS-MADE
OCCUR
GEN'L AGGREGATE LIMIT APPLIES PER:
POLICY
PRO-
JECT
LOC
CERTIFICATE OF LIABILITY INSURANCE
DATE (MM/DD/YYYY)
CANCELLATION
AUTHORIZED REPRESENTATIVE
ACORD 25 (2016/03)
© 1988-2015 ACORD CORPORATION.  All rights reserved.
CERTIFICATE HOLDER
The ACORD name and logo are registered marks of ACORD
HIRED
AUTOS ONLY
PROOF OF INSURANCE

8
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
7.2.4 PROJECT APPROACH
A.	 Describe the Vendor’s approach to perform-
ing the required Services in the section titled 
Scope of Work, and its approach to contract 
management, including its perspective and 
experience on partnering, customer service, 
quality control, scheduling and staff.
At GTS, our approach combines precision, 
partnership, and performance. We deliver safe, 
high-quality 
professional 
services 
through 
meticulous planning, proactive communication, 
and skilled execution—ensuring the Town’s 
infrastructure operates reliably and efficiently.
SERVICE DELIVERY & EXECUTION
We 
tailor 
every 
solution 
to 
the 
Town’s 
operational and community needs. Our process 
emphasizes 
preventive 
maintenance, 
rapid 
troubleshooting, and seamless new installations—
all backed by 24/7 emergency response with 
a 1-hour acknowledgment and 4-hour on-site 
commitment.
CONTRACT MANAGEMENT & PARTNERSHIP
GTS views every contract as a partnership. 
We maintain transparent communication, clear 
documentation, and responsive reporting. Our 
dedicated team serve as single points of contact, 
ensuring accountability, timely delivery, and 
alignment with Town objectives.
CUSTOMER SERVICE & QUALITY CONTROL
Our team is driven by a service-first mindset. We 
monitor performance through routine inspections, 
detailed service logs, and quarterly reviews 
with Town stakeholders—enabling continuous 
improvement and measurable results.
IMPLEMENTATION TIMELINE
WEEK 1-2
Pre-Engagement Phase: Meetings with 
Town officials, site surveys, assessment 
of existing plumbing systems.
WEEK 3-4
Proposal Preparation: Customized proposals 
outlining scope, timelines, and cost estimates.
WEEK 5-6
Contract Alignment: Confirmation of service 
expectations, performance metrics, and 
communication protocols.
WEEK 7-8
Mobilization: Permitting, mobilization of 
equipment and personnel, communication 
channels established.
ROUTINE MAINTENANCE
Ongoing: Routine maintenance, 
repair requests, and new installations.
EMERGENCY SERVICES
As-Needed: 24/7 availability with rapid 
response and on-site presence within hours. 
QUARTERLY UPDATES
Evaluations: Performance reviews with Town 
stakeholders, adjustments made as needed.

9
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
SCHEDULING & STAFFING
With experienced, certified technicians and scalable 
resources, GTS adapts to the Town’s evolving 
needs. We prioritize efficiency in scheduling, 
ensuring minimal disruption to operations while 
maintaining strict safety and quality standards.
B.	 Describe any alternate approaches if it is be-
lieved that such an approach would best suit 
the needs of the Town. Include rationale for al-
ternate approaches, and indicate how the Ven-
dor will ensure that all efforts are coordinated 
with the Town’s Representatives.
GTS understands the distinctive character of 
Fountain Hills, where preserving dark skies, main-
taining reliable public facilities, and protecting 
community access are essential. Our history of 
municipal service work equips us to respond ef-
fectively to the needs of Town and helping you to 
support your community. 
Proximity is also a key strength. With our Phoenix 
office, GTS can mobilize rapidly to Fountain Hills 
for both scheduled and emergency work. As a reg-
istered vendor for the Town of Fountain Hills, we 
can immediately begin services upon award with no 
delay in administrative setup. Our commitment is to 
deliver JOC services that are responsive, safe, and 
cost-effective while respecting the Town’s unique 
community values and operational continuity.
7.2.4 PROJECT APPROACH
MUNICIPAL 
PLUMBING
EXPERIENCE
24/7 + ON-CALL
EMERGENCY
EXPERTS
OCCUPIED
FACILITY
EXPERIENCE
INSTALLATION
& REPAIR 
EXPERIENCE
PREVENTION
& EFFICIENCY
KNOWLEDGE
ARIZONA S.A.V.E. 
COOPERATIVE 
MEMBER

10
THE TOWN OF FOUNTAIN HILLS JOB ORDER CONTRACTING PLUMBING SERVICES | GO TO SERVICES
7.2.5 PRICING
LABOR RATES              
SELF-PERFORMED PLUMBING SERVICES
Classification
/Role
Regular Hourly 
Rate
Overtime Rate
Emergency/
After-Hours Rate
Journeyman Plumber
$120.00
$140.00
$180.00
Apprentice Plumber
$75.00
$90.00
$120.00
Project Manager 
or Estimator
$120.00
$140.00
$180.00
Service Call Fee
(2-Hour Minimum)
$75.00
-
-
Emergency Services Call Fee
-
-
$150.00
15% markup will be applied to all equipment and material costs. 
15% markup will be applied when subcontractor required.
Four (4) hour minimum charge of $120 per hour.

Form    W-9
(Rev. October 2018)
Department of the Treasury  
Internal Revenue Service 
Request for Taxpayer 
Identification Number and Certification
a Go to www.irs.gov/FormW9 for instructions and the latest information.
Give Form to the  
requester. Do not 
send to the IRS.
Print or type. 
See Specific Instructions on page 3.
1  Name (as shown on your income tax return). Name is required on this line; do not leave this line blank.
2  Business name/disregarded entity name, if different from above
3  Check appropriate box for federal tax classification of the person whose name is entered on line 1. Check only one of the 
following seven boxes. 
Individual/sole proprietor or 
single-member LLC
 C Corporation
S Corporation
Partnership
Trust/estate
Limited liability company. Enter the tax classification (C=C corporation, S=S corporation, P=Partnership) a
Note: Check the appropriate box in the line above for the tax classification of the single-member owner.  Do not check 
LLC if the LLC is classified as a single-member LLC that is disregarded from the owner unless the owner of the LLC is 
another LLC that is not disregarded from the owner for U.S. federal tax purposes. Otherwise, a single-member LLC that 
is disregarded from the owner should check the appropriate box for the tax classification of its owner.
Other (see instructions) a
4  Exemptions (codes apply only to 
certain entities, not individuals; see 
instructions on page 3):
Exempt payee code (if any)
Exemption from FATCA reporting
 code (if any)
(Applies to accounts maintained outside the U.S.)
5  Address (number, street, and apt. or suite no.) See instructions.
6  City, state, and ZIP code
Requester’s name and address (optional)
7  List account number(s) here (optional)
Part I
Taxpayer Identification Number (TIN)
Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid 
backup withholding. For individuals, this is generally your social security number (SSN). However, for a 
resident alien, sole proprietor, or disregarded entity, see the instructions for Part I, later. For other 
entities, it is your employer identification number (EIN). If you do not have a number, see How to get a 
TIN, later.
Note: If the account is in more than one name, see the instructions for line 1. Also see What Name and 
Number To Give the Requester for guidelines on whose number to enter.
Social security number
–
–
or
Employer identification number
–
Part II
Certification
Under penalties of perjury, I certify that:
1. The number shown on this form is my correct taxpayer identification number (or I am waiting for a number to be issued to me); and
2. I am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue
Service (IRS) that I am subject to backup withholding as a result of a failure to report all interest or dividends, or (c) the IRS has notified me that I am
no longer subject to backup withholding; and
3. I am a U.S. citizen or other U.S. person (defined below); and
4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct.
Certification instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because 
you have failed to report all interest and dividends on your tax return. For real estate transactions, item 2 does not apply. For mortgage interest paid, 
acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement arrangement (IRA), and generally, payments 
other than interest and dividends, you are not required to sign the certification, but you must provide your correct TIN. See the instructions for Part II, later.
Sign 
Here
Signature of 
U.S. person a
Date a
General Instructions
Section references are to the Internal Revenue Code unless otherwise 
noted.
Future developments. For the latest information about developments 
related to Form W-9 and its instructions, such as legislation enacted 
after they were published, go to www.irs.gov/FormW9.
Purpose of Form
An individual or entity (Form W-9 requester) who is required to file an 
information return with the IRS must obtain your correct taxpayer 
identification number (TIN) which may be your social security number 
(SSN), individual taxpayer identification number (ITIN), adoption 
taxpayer identification number (ATIN), or employer identification number 
(EIN), to report on an information return the amount paid to you, or other 
amount reportable on an information return. Examples of information 
returns include, but are not limited to, the following.
• Form 1099-INT (interest earned or paid)
• Form 1099-DIV (dividends, including those from stocks or mutual
funds)
• Form 1099-MISC (various types of income, prizes, awards, or gross
proceeds)
• Form 1099-B (stock or mutual fund sales and certain other
transactions by brokers)
• Form 1099-S (proceeds from real estate transactions)
• Form 1099-K (merchant card and third party network transactions)
• Form 1098 (home mortgage interest), 1098-E (student loan interest),
1098-T (tuition)
• Form 1099-C (canceled debt)
• Form 1099-A (acquisition or abandonment of secured property)
Use Form W-9 only if you are a U.S. person (including a resident
alien), to provide your correct TIN. 
If you do not return Form W-9 to the requester with a TIN, you might 
be subject to backup withholding. See What is backup withholding, 
later.
Cat. No. 10231X
Form W-9 (Rev. 10-2018)
nds, you are not required to sign the cert
ctions
X
23040 N 11th Avenue, Bldg 2 Ste #113
Go To Services, Inc.
Phoenix, Az 85027
4
6
4
1
8
3
1
9
9
November 13, 2025

EXHIBIT B 
TO 
 PROFESSIONAL SERVICES AGREEMENT 
BETWEEN 
THE TOWN OF FOUNTAIN HILLS 
AND 
GO TO SERVICES, INC.
[Scope] 
See following pages.

Scope of Work 
Plumbing contractors shall provide on-call plumbing services across various Town-owned 
facilities and public properties. Work will be performed on an as-needed basis and may 
include routine maintenance, repair of existing systems, installation of new fixtures and 
piping, emergency leak response, backflow testing, and compliance upgrades related to 
water and drainage infrastructure. 
 
Services may be requested for administrative buildings, libraries, parks, law enforcement 
facilities, community centers, and other locations as designated by Town staff. The 
contractor must be familiar with commercial plumbing systems and demonstrate 
compliance with all applicable federal, state, and local codes, including permitting 
requirements and OSHA safety standards. 
 
All services shall emphasize: 
 
• Timely response to service calls, especially in emergency scenarios 
• Skilled workmanship and quality control 
• Clear cost documentation and invoicing procedures 
• Coordination with Town departments, inspectors, and other contractors when 
applicable 
 
Service Hours and Response Expectations 
Contractor shall be available to perform work during regular business hours (Monday–
Friday, 8:30 AM to 5:00 PM ET). In addition, contractors must maintain 24/7 emergency 
service capability to respond to urgent requests such as major water leaks, sewer 
blockages, or public safety facility service interruptions. 
Non-emergency work should commence within 48 hours of work order issuance unless 
otherwise scheduled 
Emergency service calls must be acknowledged within 1 hour and responded to on-site 
within 4 hours of notification

EXHIBIT C
TO 
 PROFESSIONAL SERVICES AGREEMENT 
BETWEEN 
THE TOWN OF FOUNTAIN HILLS 
AND 
GO TO SERVICES, INC.
[Quote or Work Order] 
See following pages.