Final-Draft-Facade_Improvement_Program

Town of Fountain Hills — Town Council (2026-02-17)

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Fountain Hills Downtown Façade Improvement Program 
The Town is introducing a Façade Improvement Program to improve the aesthetics in Downtown 
Fountain Hills. With an initial budget of $50,000, the program will provide matching 
reimbursement grants of up to $10,000 per property to encourage visible, high-quality exterior 
improvements. The goal is to create a more welcoming, attractive downtown that reflects 
Fountain Hills’ desert character, supports small businesses, and fosters new investment. 
The program is designed to address aging or outdated façades and inconsistent aesthetics that 
currently limit the district’s appeal. By lowering the cost barrier for property owners and tenants, 
the Town can stimulate private investment, improve safety and accessibility, and reinforce a 
sense of civic pride. Eligible projects include painting, masonry repair, windows, doors, awnings, 
signage, lighting, shade structures, and ADA upgrades. Applicants must hold an active Fountain 
Hills business license, be current on all tax obligations, remain free of code violations, and have 
no pending litigation against the Town. 
To safeguard public funds, the program is structured as a reimbursement model with a required 
50 percent private match, a five-year maintenance covenant, and a clawback provision if 
obligations are not met. These measures ensure compliance with Arizona’s Gift Clause by 
demonstrating a clear public purpose, adequate consideration, and enforceable accountability. 
Applications will be reviewed through a transparent process that begins with a pre-application 
consultation, followed by committee evaluation and issuance of a Notice to Proceed. Projects 
must be completed within six months, with inspections at mid-point and completion before 
reimbursement is issued. 
The program is funded as an ongoing $50,000 expense from the Town’s Downtown Fund. Town 
staff will evaluate the program year-by-year to determine the success of the program, which 
includes number of applicants and number of improved façade improvements.  
In short, the Façade Improvement Program is a strategic, legally sound, and community-focused 
initiative that combines public investment with private commitment. It will deliver visible 
improvements, economic growth, and a stronger sense of place, positioning Fountain Hills’ 
Downtown as a vibrant and welcoming destination for years to come. 
 
1. Purpose Statement 
The Downtown Façade Improvement Program is designed to catalyze visible, high-quality 
enhancements. By offering targeted financial investments and technical support, the program 
aims to reshape the downtown into a welcoming, economically vibrant corridor that serves 
residents and visitors alike.

1.1 Vision for Downtown 
Create an inviting and cohesive environment for residents and visitors alike, where well-
maintained storefronts, shade structures, and complementary design elements reflect Fountain 
Hills’ character and climate. This vision supports a thriving mix of shops, eateries, and services 
anchored by an attractive public realm. 
1.2 Program Rationale 
Many buildings in the Downtown District exhibit aging façades, deferred maintenance, or 
inconsistent aesthetics that detract from the visitors’ experience, visual appeal and economic 
activity. By lowering the cost barrier for property owners and tenants, the program addresses 
these conditions systematically and equitably. 
1.3 Strategic Alignment 
The Façade Improvement Program is intentionally designed to reinforce Fountain Hills’ long-
term planning and economic development goals. Rather than operating in isolation, it serves as a 
tactical extension of broader civic strategies that promote revitalization, resilience, and place-
based identity. Specifically, the program aligns with the following initiatives: 
• 
Advances goals in the Fountain Hills General Plan 2020 calling for downtown 
revitalization and enhanced public spaces 
• 
Supports the Economic Development Strategy’s objective to increase private investment 
and small-business resilience 
• 
Reinforces placemaking priorities in the Town’s branding initiative by showcasing 
Fountain Hills’ desert heritage and community pride; and an  
• 
Implementation strategy within the Council-approved Downtown Strategy 
1.4 Expected Public Benefits 
By investing in the visual and functional quality of downtown storefronts, the Façade 
Improvement Program delivers tangible returns not only to individual property owners, but to the 
broader Fountain Hills community. These benefits span economic, aesthetic, and civic 
dimensions, and include: 
• 
Stimulated private capital investment that multiplies the impact of Town funds 
• 
Enhanced pedestrian comfort and safety through improved lighting, shading, and 
accessibility 
• 
Strengthened sense of place and civic identity as façades evolve in harmony with local 
design standards 
• 
Measurable economic uplift via increased foot traffic, new business openings, and higher 
property values

2. Program Objectives 
This program is built around four core objectives. Each objective includes targeted actions and 
measurable outcomes to ensure that façade improvements deliver lasting benefits for Fountain 
Hills’ Downtown District. 
Objective #1: Stimulate Private Investment 
Encourage property owners and tenants to commit their own capital toward visible, high-quality 
façade work by reducing financial risk and highlighting return on investment. 
Objective #2: Support Economic Development 
Drive increased foot traffic, customer engagement, and business growth by elevating the street-
level experience. 
Objective #3: Address Safety and Code Compliance 
Facilitate exterior upgrades that resolve hazardous conditions, improve accessibility, and ensure 
conformity with zoning and building codes. 
 
3. Eligibility Criteria 
To ensure that grant funds are directed toward projects with the greatest potential for public 
benefit, the grant program establishes specific eligibility requirements for grant applicants, 
properties, and proposed improvements. These criteria help maintain fairness, legal compliance, 
and alignment with the Town’s revitalization goals: 
3.1 Geographic Boundaries 
• 
Properties must front the public right-of-way within Downtown District. 
• 
All façades facing streets, plazas, or pedestrian pathways in that zone are eligible. 
3.2 Grant Applicant Pre-Qualifications 
• 
Property owners in good standing (no unpaid fees). 
• 
Long-term tenants (minimum 12-month lease remaining) with written owner consent. 
• 
Ineligible applicants include Town employees, Council members and their immediate 
family members, and those involved in pending litigation against the Town.

3.3 Property & Project Eligibility 
• 
Commercial or mixed-use buildings—ground-floor retail, restaurants, offices, and service 
providers. 
• 
Must involve a visible, exterior improvement: painting, signage, windows/doors, lighting, 
awnings, masonry repair, ADA enhancements. 
• 
Work must be permanent (no seasonal/pop-up elements) and comply with zoning Chapter 
19.04. 
• 
Owners of older buildings with aging façade elements are encouraged to apply. 
• 
Leaseholders must provide proof of owner approval. 
3.4 Requirements for Selected Applicants 
Applicants who have been selected to receive funding must: 
• 
Be without outstanding code violations or open enforcement actions. 
• 
Have no pending litigation against the Town of Fountain Hills 
• 
Be current on all utility accounts and Town fees. 
• 
Attend a mandatory pre-application meeting with Planning staff to discuss the subsequent 
Design Review process and confirm scope. 
3.5 Ineligible Uses 
• 
Architectural design or engineering expenses 
• 
Interior remodels or roof replacements not tied directly to façade work. 
• 
New building construction or additions. 
• 
Infrastructure upgrades (streetscape, parking lot repaving) unless part of a publicly visible 
façade element. 
• 
Tools and equipment used for the project 
• 
Commercial messaging or signage of any type or style 
• 
Murals 
• 
Landscape and planter installations that not intended to be permanent installations. 
3.6 Required Documentation 
Applicants submit the following with their application packet: 
• 
Completed application 
• 
Proof of an active Town-issued business license 
• 
Proof of property tax payment and code-compliance clearance. 
• 
Owner-tenant consent form (if tenant applies). 
• 
Recent color photographs of existing façades. 
• 
Elevations, material samples, and color boards 
• 
Detailed cost estimate from a licensed contractor.

4. Funding Structure 
This section details how façade grants are budgeted, awarded, and disbursed, plus the financial 
safeguards that protect Town funds. 
4.1 Program Budget & Funding Source 
The program is funded with $50,000 from the Town’s Downtown Fund Town staff will evaluate 
the program year-by-year to determine the success of the program, which includes number of 
applicants and number of improved façade improvements. 
4.2 Grant Amount & Match Requirement 
• 
Matching Rate: 50% reimbursement of eligible project costs. 
• 
Maximum Award: $10,000 per individual property; Minimum grant of $1,500 to ensure 
administrative efficiency. 
• 
Combined Leverage Goal: Every $1 of public grant should spur at least $1 of private 
investment. 
4.3 Disbursement & Reimbursement Process 
1. Notice to Proceed: Issued when the grant agreement is fully executed. 
2. Design Review Approval and Building Permits, if necessary: Applicant selected to 
receive grant must file for Design Review by Planning staff and obtain building permits 
obtain. 
3. Project Completion: Work must finish by March 31, 2026 of Notice to Proceed. 
4. Submission of Documentation: Applicant delivers paid invoices, lien waivers, proof of 
payment, and before/after photos. 
5. Final Inspection: Staff planners to verify compliance with approved scope and design 
guidelines. Building official and inspectors may be consulted as necessary 
6. Reimbursement Payment: Processed within 30 days of inspection. 
4.4 Grant Application Review Timeline and Applicant Priority 
• 
April 2026: Program announcement. 
• 
May 2026: Applications due. 
• 
June 2026. Panel review and applicant selection. 
• 
July 2026 through March 2027: Program implementation. 
• 
Business establishments that generate more foot traffic, such as eateries and retail stores, 
will be given priority over office facilities. 
• 
Older buildings with deteriorating façades will be given priority over newer properties 
with recent façade treatments.

4.5 Financial Safeguards 
• 
All grants require a matching fund deposit or proof of financing before work begins. 
• 
A maintenance covenant ensures improvements remain in good condition for at least 
five years. 
• 
A clawback provision recovers Town funds if obligations (e.g., maintenance, project 
completion) are not met. 
 
5. Design Guidelines 
This section defines the aesthetic guidelines and technical standards for all façade improvements 
within the Downtown District. Designs should honor Fountain Hills’ unique character, enhance 
the visitors’ experience and promote long-term durability. At a minimum, all architectural review 
standards must comply with Chapter 19 (Architectural Review Standards) of the Fountain Hills 
Zoning Ordinance. 
5.1 Overarching Principles 
Façade work must do one or more of the following: 
• 
Complement adjacent buildings in scale, rhythm, and proportion 
• 
Prioritize transparency at street level (windows, display areas) 
• 
Provide human-scale elements (recessed entries, seating niches) 
• 
Create shade and shelter through canopies or overhangs 
5.2 Architectural Style & Materials 
Approved materials include: 
• 
Masonry (brick, stone, concrete block) 
• 
Smooth or textured stucco 
• 
Metal panels (aluminum, steel) with matte or low-sheen finishes 
• 
Wood or composite in natural or muted tones for design accents 
• 
High-performance glazing (low-e, tinted) 
Avoid synthetic veneers, highly reflective metals, or vinyl spandrel panels. 
5.3 Color Palette & Finishes 
• 
Limit each façade to a maximum of three primary colors (body, trim, accent) 
• 
Earth tones and muted pastels that reflect desert landscapes 
• 
Coordinated accent hues for doors, window frames, and awnings 
• 
Low-gloss or matte paint to reduce glare

5.4 Awnings, Canopies & Outdoor Structures 
• 
Canvas awnings on metal frames, with straight or gently curved profiles 
• 
Fixed metal canopies with integrated drainage and underside lighting 
• 
Extended height limited to upper edge of second-story windows 
• 
No more than 30 percent transparent panels on canopy undersides 
5.5 Lighting 
• 
Wall-mounted fixtures that direct light downward (full cut-off) 
• 
Pedestrian-scale sconces flanking entries and display windows 
• 
Accent lighting to highlight architectural details, not flood the streetscape 
• 
Use of LED bulbs rated for 50,000-hour service life 
• 
Must comply with Zoning Ordinance Chapter 8, Outdoor Lighting Control Ordinance 
5.6 Accessibility & Safety 
As needed, improvements on all properties must:  
• 
Comply with ADA requirements for ramps, thresholds, handrails, and path widths 
• 
Provide clear signage and tactile ground-surface indicators at entrances 
• 
Ensure exterior finishes are slip-resistant in wet conditions 
• 
Incorporate security glazing or laminated glass in high-traffic areas 
5.7 Sustainability & Energy Efficiency 
The Town encourages: 
• 
Materials with recycled or locally sourced content 
• 
High-efficiency doors and windows (ENERGY STAR rated) 
• 
Rain-capturing planters at storefront bases 
• 
Solar shading devices (perforated metal screens, louvers) 
5.8 Compliance Review & Deviations 
• 
Applicants submit detailed elevations, material samples, and color boards. 
• 
Staff performs an administrative review for basic compliance. 
• 
Significant departures or alternative materials require Design Review body approval. 
• 
Minor adjustments (up to 10 percent change in color or material) may be approved 
administratively upon written request.

6. Review Process for Successful Grant Applicants 
A clear, step-by-step workflow ensures transparency, timeliness, and accountability from initial 
inquiry through final reimbursement. 
6.1 Overview 
Successful applicants must move through five main phases: 
1. Design Review pre-application consultation 
2. Formal Submission for Design Review & Completeness Check 
3. Design Review completion by staff. 
4. Notice to Proceed & Grant Agreement 
5. Project Implementation, Final Inspection & Reimbursement 
6.2 Pre-Application Consultation 
Before applying, every applicant must meet with Planning staff to: 
• 
Review project scope and eligibility 
• 
Discuss architectural design review and zoning requirements 
• 
Identify required supporting materials as needed 
• 
Obtain a signed “Pre-App” form to include with the submission 
Pre-application meetings help reduce incomplete applications and costly redesigns later. 
6.3 Formal Submission & Completeness Check 
Applicants submit a packet via online portal, including: 
• 
Completed online application for Design Review and associated fees 
• 
Owner-tenant consent (if tenant applies) 
• 
Scaled elevation drawings, material/color samples, and site photos 
• 
Detailed cost estimate and contractor license information 
Within 10 business days of receipt, staff conducts a completeness check: 
• 
Acceptable: all items present → forward to staff reviewers 
• 
Incomplete: missing or unclear items → notify applicant to revise within 15 days

6.4 Grant Application Review Committee Evaluation 
A standing internal Committee (3–5 members: Planning, Public Works and Economic 
Development staff) will meet in June 2026 to score grant applications using a published rubric: 
Criteria 
Weight 
Description 
Visual Impact 
30% 
Alignment with guidelines; before/after comparison 
Economic Benefit 
20% 
Foot-traffic potential; business viability 
Community Identity 
20% 
Use of local materials, colors, public art 
Feasibility & Readiness 20% 
Permits secured; realistic timeline 
Gift Clause Safeguards 10% 
Match, covenant, clawback compliance 
Decisions: 
• 
Approve as submitted 
• 
Approve with Conditions (e.g., adjust color, add signage) 
• 
Defer (applicant to submit revisions) 
• 
Deny (does not meet objectives or guidelines) 
Committee issues its decision and written feedback within 5 business days of meeting. 
6.5 Notice to Proceed & Grant Agreement 
Once approved: 
• 
Applicant signs Grant Agreement outlining scope, timeline, maintenance covenant, and 
clawback terms 
• 
Town issues “Notice to Proceed” valid for 60 days 
• 
Applicant provides proof of match funding or deposit 
• 
Applicant files for Design Review and building permits (as needed) 
All work must start within the Notice period or risk forfeiture. 
6.6 Project Implementation & Site Inspections 
During construction: 
• 
Applicant updates staff on milestones (e.g., demolition complete, painting started) 
• 
Planning staff conduct at least two site inspections:  
o Mid-Project Check: confirm work aligns with approved plans 
o Pre-Final Walk-Through: identify any punch-list items 
Applicants may request one written modification (e.g., minor color change) subject to 
administrative approval.

6.7 Final Inspection & Reimbursement 
Upon completion: 
• 
Applicant submits paid invoices, lien waivers, and high-resolution before/after photos 
• 
Staff performs final inspection to certify work matches approved scope 
• 
Finance processes reimbursement within 30 days, issuing up to the grant cap 
Reimbursements are pro-rated if costs exceed estimates; unused contingency remains with the 
Town. 
6.8 Appeals & Amendments 
If an applicant disagrees with a denial or condition: 
• 
Submit written Appeal Request to the Town Manager or designee within 10 business 
days of decision 
• 
Town Manager or designee issues a final determination within 20 business days 
Amendments during the project (scope or cost changes exceeding 15%) require Committee re-
review. 
 
7. Program Evaluation 
Town staff will review the program annually to determine success of the program. Staff will 
discuss successes, challenges, and incorporate feedback from applicants to review the following:   
• 
Public value and possible continued funding 
• 
Strengths, weaknesses, and equity gaps 
• 
Discuss possibilities for renewal, modification, or termination of the program 
• 
Prepare to discuss results to stakeholders and the community

7.1 Key Performance Indicators 
Metric 
Category 
Metric 
Data Source 
Responsible Party 
Program 
Uptake 
Applications submitted; 
approvals granted 
Program database; online 
portal records 
Planning Department 
Investment 
Leverage 
Private-to-public 
investment ratio 
Applicant financial reports; 
grants ledger 
Finance Department 
Visual Impact Façade area improved 
(sq. ft.); design score 
Before/after photo archive; 
Design Review records 
Planning Staff 
Economic 
Outcomes 
Foot traffic; vacancy rate Feedback from grant 
recipients; property records 
Economic 
Development 
Department 
Process 
Efficiency 
Time from application to 
Notice to Proceed 
Program tracking log 
Planning Department 
 
7.2 Reporting & Continuous Improvement 
Staff will incorporate evaluation results into the annual progress report to the Council, which will 
also summarize key metrics, notable successes, and lessons learned. By systematically tracking 
these metrics, Fountain Hills will ensure that the Downtown Façade Improvement Program 
delivers measurable benefits, adapts to changing needs, and remains a cornerstone of the 
Downtown District’s revitalization strategy. 
 
8. Outreach & Support 
To ensure property owners and tenants are aware of the program and feel confident navigating 
the application process, the Town will implement a focused outreach and support strategy using 
existing communication channels and scalable tools. 
8.1 Outreach Strategy 
The Town will announce the program through a press release, website update, and email 
notifications to Downtown District property owners and business license holders. Basic program 
information will also be shared via social media and the Chamber of Commerce. 
8.2 Support Services 
Planning staff will offer one-on-one consultations by appointment. An online application guide, 
sample design materials, and FAQ page will be available online to assist applicants.

8.3 Communication Tools 
Program materials—including brochures, eligibility maps, and contact information—will be 
available at Town Hall and online. A dedicated webpage will host all forms, deadlines, and 
updates.