Compensation Philosophy and Strategies

Town of Wickenburg — Regular Meeting (2025-04-07)

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TOTAL REWARDS PHILOSOPHY & 
SUPPORTING STRATEGIES 
 
PURPOSE 
The Town of Wickenburg strives to be a high-performing 
organization. To that end, it is important for the Town to 
attract and retain employees who are customer-focused, 
innovative team players, exhibit initiative and accept 
responsibility and accountability for their work performance. 
To support, encourage and reward employees, the Town has 
developed a total rewards system that is transparent, fair, 
and equitable. The Town is committed to recognizing and 
rewarding employees for their success and continuing 
professional development by ensuring appropriate training 
and educational opportunities to retain the most qualified 
and productive employees. 
There are a variety of strategies, as detailed in the following 
sections, that the Town will employ to achieve the total 
rewards philosophy. 
 
 
”The Town of Wickenburg is dedicated to 
attracting and retaining high performing 
employees as they are the most important 
element to the success of this organization.” 
-Stephen Erno, Town Manager 
 
 
TOTAL REWARDS 
PHILOSOPHY 
The Town of Wickenburg 
seeks to attract, retain, and 
engage committed, 
hardworking, and thoughtful 
employees who support our 
shared goals in the areas of 
service delivery and 
responsible stewardship of 
public resources, and who 
are excited and energized by 
the possibilities and 
opportunities that emerge as 
we strive to build an even 
better Wickenburg.

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CLASSIFICATION SYSTEM 
The classification system will be flexible while defining the general scope and complexity of the 
work required.  The classification system will also facilitate internal equity across all jobs within all 
departments of the Town. 
 
Objective 1: Classification Structure  
Combination of Job Specific and Occupation Specific 
The classification structure will reflect meaningful and measurable differences in the level of work 
within each job family while maintaining the flexibility necessary to ensure acceptable levels of 
service and efficient management. 
Supporting Strategies: 
1. 
The classification system will consist of jobs defined by function, which reflect the 
essential duties and responsibilities performed by incumbents in each job.  This 
approach will facilitate the Town’s ability to recruit talent based on the functional area. 
 
2. 
In some cases, where the work performed is easily transferrable across different 
departments within the Town, occupation specific classification structures will be utilized 
to enhance the Town’s ability to move staff across the organization as needed during 
staffing shortages. 
 
3. 
Where practical and feasible within each job family group, there will be an opportunity 
for career advancement.  The differences in job levels will be clearly defined and 
defensible.  
 
Objective 2: Job Evaluation 
Supporting Strategies: 
1. 
The Logic Leveling job evaluation methodology will be used to establish the relative 
internal value and relationship of all jobs within the Town. 
 
2. 
Logic Leveling uses a classification approach to defining work and internal equity in the 
form of leveling guides that provide a flexible and scalable internal structure that is 
designed to address the changing needs of the Town. 
 
3. 
The Job Architecture Guides found in the Logic Leveling system are tailored to each job 
type, allowing for easier system maintenance as the Town’s needs and job requirements

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change over time. 
 
4. 
Levels within each Guide provide for progressive movement and identify job hierarchy 
within a particular Job Architecture Guide. The Guides provide an opportunity to 
understand where within a particular job family or job series current jobs are placed and 
where an additional or new level of a job could be placed. 
 
5. 
Standardized titling guidelines are provided for each Level within the respective Guides 
and will be used when appropriate. Industry standard titles will also be utilized where 
appropriate. 
 
Objective 3: Classification System Updates 
The classification plan will meet the current needs of the departments while providing maximum 
flexibility to manage and organize the work in a changing environment. 
Supporting Strategies: 
1. 
Jobs will be reviewed on a regular basis to ensure that the system is consistent with the 
Town’s goals and objectives and position the Town to be flexible and responsive to 
change.  
 
2. 
The job descriptions, including the statements of essential duties, minimum qualifications, 
essential functions, physical (ADA) requirements, and FLSA classification, will be written 
to reflect the current needs of the Town.  The goal is to ensure that employees 
understand the job’s essential duties and are qualified and capable of performing the 
work required. 
 
Objective 4: Job Reclassification 
The reclassification process will be administered by the Human Resources Department in an 
efficient, cost effective, responsive, fair, and equitable manner to meet the needs of both the 
Town and its employees.  Because the Town is adopting the concept of broad job 
classifications, as appropriate, the number of reclassifications should be minimal since the 
differences between classifications will be clearly defined. 
Supporting Strategies: 
1. Timetables will be established which will set the time the reclassifications will be reviewed 
and acted upon. Responsibilities for each step of the reclassification process will be 
established to include the employee, immediate supervisor, department head, and the

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Human Resources Department.  The HR Department will respond to department 
reclassification requests within the job specific or occupation specific class concept, as 
necessary to meet the on-going operational requirements of the Town. 
2. Employees will be notified in writing of the results of the reclassification process. 
 
3. Employees who are reclassified will not receive any adjustment in their base 
compensation unless the salary range for the job into which they are reclassified has a 
minimum salary that exceeds the employee’s current salary.  Reclassification should not 
be used to circumvent promotions into a higher job classification. 
 
 
Objective 5: Classification of New Jobs 
The classification system will be responsive to organizational and environmental change through 
the creation of new jobs as defined by the Town and its departments. 
Supporting Strategies: 
1. The job descriptions will be reviewed by the department upon initiation of the hiring 
process to ensure they meet current needs.  The HR Department is responsible for 
administering the review process. 
 
2. The HR Department will respond to department requests for the development of new job 
descriptions within the broad class concept, as necessary, to meet the on-going 
operational requirements of the Town. 
 
3. The HR Department will conduct a Town-wide job description review process every 5 
years.

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COMPENSATION SYSTEM 
The compensation system will reflect both internal equity and external parity within the specified 
labor markets in which the Town competes.  Ongoing indexing of the external market 
incorporates the concept of “cost of labor” diminishing the need for separate job adjustments.  
The system will also reward employees who perform at an acceptable level within their 
respective job. 
 
Objective 1: Competitive Labor Market  
Compensation levels should reflect the public sector labor market in which the Town competes 
for talent.  The value of compensation offered to Town employees shall be consistent with that 
offered by the public and private sector. Specific public sector agencies are identified below. 
Supporting Strategies: 
1. 
The competitive labor market will include municipalities with which the Town competes 
for labor in Arizona.  The competitive labor market will include the following Town 
organizations:  
 
All Positions: 
 
City of Avondale 
 
City of El Mirage 
 
City of Goodyear 
 
City of Peoria 
 
City of Surprise 
 
City of Tolleson 
 
Town of Buckeye 
Fire Positions (in addition to ‘All Positions’ listing): 
 
Arizona Fire and Medical 
 
Blue Ridge Fire District 
 
Central Arizona Fire and Medical 
 
Highlands Fire District 
 
Sedona Fire District 
 
City of Prescott 
 
City of Sedona 
 
Management Positions (in addition to ‘All Positions’ listing): 
 
City of Prescott 
 
Town of Chino Valley 
 
Town of Cottonwood

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 
Town of Prescott Valley 
 
Town of Sedona 
 
There may be case-by-case instances where the Town may look outside this defined labor 
market when necessary to achieve recruitment objectives. Examples where this might be 
necessary include: 1) executive management jobs and/or 2) jobs where the supply of a specific 
skill set is rare and/or in short supply.  
 
Objective 2: Benchmark Jobs 
A sufficient number of jobs will be compared with the Town’s competitive labor market to ensure 
a pay system that meets the Town’s overall objectives with regard to market position. 
Supporting Strategies: 
1. 
Jobs benchmarked will be representative of all departments at the Town. 
 
2. 
Jobs benchmarked will be representative of all job families. 
 
3. 
Jobs benchmarked will span the hierarchy of jobs within the organization. 
 
Objective 3: Job Value 
Job value will include a combination of external market parity and internal job equity. 
Supporting Strategies: 
1. 
Data obtained from the competitive market through the benchmarking process will be 
evaluated and aligned with the results of the job evaluation process.  
 
2. 
Jobs for which there is no available market data or are not used in development of the 
salary structure (e.g., specialized jobs without peers in the marketplace) should be 
placed in the relevant salary structure based upon their internal relationship with other 
jobs within the job family as determined through the standardized job evaluation 
process, Logic Leveling.

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Objective 4: Pay Ranges 
On average, pay grade midpoints will align with the median of actual salaries in the defined 
labor market as reported in salary survey results in order to recruit and retain the most qualified 
employees as outlined in the purpose and philosophy statement.   
As a result, some jobs may be paid at a higher level relative to the market while other jobs may 
be paid a lower level in relation to the market based on the Town’s ability to recruit and retain 
the desired level of talent.  For general jobs, pay range midpoints will be established from survey 
results and the corresponding range minimums and maximums will be calculated based on the 
range midpoint values and in alignment with the market. For sworn public safety jobs, a 
combination of market range minimums and maximums will be utilized to determine appropriate 
salary ranges for each rank, with the exception of sworn management jobs which will follow the 
methodology utilized for general jobs.   
Supporting Strategies: 
1. 
Range spans will be developed based on the average or median range spread 
identified among the labor market comparator organizations.  
  
2. 
Job rate progression between salary ranges will be at least five percent. 
 
3. 
The length of time for progression from the bottom of the salary range to the job rate 
(salary range midpoint) will vary based on the level of the job, the range width, and 
Council approved merit increases.   
 
4. 
The hiring range will be from the range minimum to the job rate (salary range midpoint), 
based on new hire qualifications and dependent on market conditions.  Appointment 
above the job rate, but not to exceed the maximum, will be allowed subject to the 
approval of the Town Manager.  
 
When necessary and appropriate, the Town may use recruitment and/or retention 
incentives to compete for skills that may be in limited supply and are necessary in order 
to recruit and/or retain an individual into a position defined as a critical need by the 
Town Manager.

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Objective 5: Supplemental Pay 
When necessary and appropriate, a variety of supplemental pay offerings may be available for 
targeted positions. Supplemental pay encompasses additional payments made to an employee 
outside of and in addition to regular wages. Examples of supplemental pay offerings that may 
be available, based on position, may include: shift differentials, pay for working on a holiday, 
bilingual pay, temporary assignment pay, on-call and call out pay, hiring incentives, retention 
incentives and/or other applicable pay items   
 
 
Objective 6: Link between Pay and Performance 
Salary advancement shall be based on acceptable performance in the job as determined 
through a valid performance evaluation system. 
Supporting Strategies: 
1. 
Employees who are hired below the job rate and have acceptable performance may 
be eligible to receive a salary increase following successful completion of any Town 
designated probationary period.   
 
2. 
Thereafter, all salary increases are granted annually, based on Council budget 
approval, classified status, and satisfactory performance.   
 
3. 
Employees may receive salary increases until they reach the maximum of the salary 
range for satisfactory performance.  
 
4. 
Employees who perform at less than acceptable should not receive any in-range pay 
adjustment.   
   
5. 
Where necessary and appropriate, extra compensation may be provided for the 
attainment and maintenance of job-related certification and/or licensure not 
specifically required for the job.

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Objective 7: Communication  
The Town will provide employees with a total compensation statement, on an annual basis, 
which summarizes individual employee total compensation, including pay, benefits, professional 
development, and related total rewards items. 
Supporting Strategy: 
1. 
The Town may annually issue a statement to each employee reflecting the total value 
of the employee’s compensation and benefits package.