SCORE Information Overview

Town of Wickenburg — Regular Meeting (2025-07-09)

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SCORE can connect you with interview sources, data 
reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.
www.score.org
OF SERVING AMERICA’S SMALL BUSINESSES
PRESS KIT
Your Source for Small Business Reporting

Key Facts and Stats 
about SCORE
Since 1964, SCORE has helped more than 17 million entrepreneurs start, grow or 
successfully exit a business. 
SCORE’s diverse nationwide network of 10,000 volunteers provide free, expert small 
business mentoring, resources and education in all 50 states and territories.
SCORE is a 501(c)(3) nonprofit organization and a resource partner of the SBA.
SCORE volunteers provide 4 million hours a year of critical, timely mentoring and 
training to help small business owners navigate funding options, find customers, respond to 
economic challenges and adapt daily operations.
3 Facts about Small Businesses Nationwide
Small businesses employ 
45.9% of American 
workers, or about  
59 Million people
Source: 
U.S. Small Business Administration
70% of small business 
owners are aware of AI 
tools, but only 40 percent 
are actively using them
Source: 
webinar hosted by SCORE
Small businesses with 
fewer than 50 employees, 
provide 42% of all jobs in 
rural America
Source: 
SCORE
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www.score.org
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SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.

12 Months of National 
Small Business Stories
January    For National Mentoring Month, highlight 
how SCORE mentors are helping small business owners 
set themselves up for success in the new year. 
Talk to SCORE business experts helping entrepreneurs 
gain funding, grow their business, prepare for disasters 
and create efficiencies using AI and tech.
February    Spotlight Black-owned business success 
stories this Black History Month.
March    Celebrate female entrepreneurs breaking 
barriers in male-dominated industries for Women’s 
History Month. 
April    Meet the expert mentors unlocking business 
growth and helping entrepreneurs overcome challenges 
for free during National Volunteer Month. 
Share how local business executives and small business 
owners can make a difference in your community by 
volunteering with SCORE.
May    Spotlight small businesses that scaled and 
expanded with SCORE’s mentorship for National Small 
Business Month.
Get hyperlocal for National Small Business Week 
(NSBW) from May 4-10.
June    Summer is here! Farmers markets, outdoor 
events, kids out of school – feature small businesses 
offering unique products or services this season.
July    Celebrate Independence Day by discussing 
veteran-owned small businesses achieving financial 
independence with SCORE’s help. 
Share stories from America’s heartland showcasing 
rural small business owners, their challenges and their 
positive community impacts.
August    Ramping up for back to school, shine a light on 
small businesses offering daycare, afterschool camps, 
tutoring and student-centric products or services.  
National Dog Day is August 26 – the perfect time to 
feature products and services for our beloved canine 
pets from local small businesses, from doggie day care, 
grooming, pet supplies, training and more!
September    Find out what the small business 
trends are – who is starting new businesses and what 
are their biggest challenges? What is the #1 reason 
entrepreneurs fail and how does SCORE mentoring help 
them avoid pitfalls?
Fall is here! How are local small businesses adapting 
operations and tapping into marketing trends to engage 
new customers?
October    As a tie-in to Halloween, delve into how 
SCORE helps entrepreneurs avoid business nightmares.
What are the top 10 tips from small business experts 
to create efficiencies for YOUR small business using AI 
tools?
November    Spotlight veterans who became 
entrepreneurs in advance of Veterans Day.
Tap small business owners for a story on how they are 
preparing for Black Friday, Small Business Saturday and 
the coming holiday season.
December    As the New Year approaches, feature 
tips from small business experts on how to adjust your 
business plan for the year ahead.
Highlight 12 new businesses that launched this past 
year and their best advice for anyone starting a 
business.  
www.score.org
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SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.

AMS Galaxy USA is a manufacturer and distributor of precision dairy equipment run by Brad Biehl, a 
fourth generation dairy farmer and mechanical engineer. Brad’s experience growing up on the family farm 
made him an advocate for American dairy farmers and generational farming. After more than a decade in 
an engineering career, he dreamed of coming back to the farm and finding a way to build efficiencies into 
dairy operations to allow for more time to enjoy life outside of the barn. Recognizing that he knew a lot 
about engineering and dairy farming but not about business ownership, Brad sought help from SCORE 
for mentoring and support with marketing, sales, accounting and finance to get his business on track. His 
commitment to provide efficient and profitable equipment solutions to family farms, through precision 
dairy equipment including robotic milking, automatic calf feeding and more, is driven by his passion for 
dairy farming and engineering. These technologies allow for everything on the farm to get done faster and 
better, helping dairy farms operate more efficiently and improve flexibility in their daily routines. Working 
with SCORE mentor Hugh MacMaster, Brad believes he would not be where he is today with the help and 
support of SCORE and Hugh’s experience to guide him on the path to success. 
 
Example of SCORE 
Small Business Success Story
Looking for a Good Story?
SCORE has thousands of small business success stories across the country. 
Seach our online library here or let us suggest some innovative entrepreneurs 
worth talking about. Email media@SCORE.org to get connected.
www.score.org
4
SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.

Looking for a Good Story?
SCORE has thousands of small business success stories across the country. 
Seach our online library here or let us suggest some innovative entrepreneurs 
worth talking about. Email media@SCORE.org to get connected.
Casco Bay Cleaning, a top-notch janitorial service for commercial buildings, was founded in 2017 
by Manasse Shingiro, a survivor of the 1994 Rwandan genocide. Manasse humbly acknowledges the 
collective effort that has propelled Casco Bay Cleaning’s success. In just five years, the company has 
experienced tremendous growth, expanding from a team of two to over a hundred dedicated employees. 
Through their dedication and hard work, Casco Bay Cleaning has contributed to the dreams of their 
employees, assisting them in buying houses and fostering a sense of pride in their achievements. The 
instrumental role played by SCORE and Manasse’s dedicated mentor, Donna LeBreux, cannot be 
overstated. Leveraging her extensive knowledge and experience, she has helped Casco Bay Cleaning 
identify new opportunities for growth and development, enabling informed decisions that have positively 
impacted the business.
Example of SCORE 
Small Business Success Story
www.score.org
5
SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.

Looking for a Good Story?
SCORE has thousands of small business success stories across the country. 
Seach our online library here or let us suggest some innovative entrepreneurs 
worth talking about. Email media@SCORE.org to get connected.
Kat the Farmer is a salad-centric farm and food company specializing in salad crops grown under Certified 
Naturally Grown. A one-woman operation, Kat makes prepared salads for salad subscriptions along with 
a line of wholesome salad dressings to showcase local foods and show all Virginians why the world’s best 
salads are always locally grown. Kat worked with her SCORE Mentor to fill out the cash flow templates 
and figure out if a small farm income could support a loan, and if so, for how much. After launching her 
business, Kat saw 50% growth into her second season. 
Example of SCORE 
Small Business Success Story
www.score.org
6
SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.

Looking for an Expert Source?
SCORE has thousands of small business experts across the country from diverse 
backgrounds and industries, bringing extensive business experience and depth of knowledge 
on a wide array of business topics. Email media@SCORE.org to get connected.
Meet Some of Our Expert 
Small Business Mentors
Al Everett
Traverse City, MI
See Profile
Areas of Expertise
• Management & Operations
• Marketing
• Product Development
Industry Experience
• Manufacturing
• Professional Services
• Real Estate
• Retail
Suvendoo Ray
Seattle, WA
See Profile
Areas of Expertise
• Sales
• Marketing
• Aviation
• Financing
• Technology
• Engineering
• Product Design
Industry Experience
• Manufacturing
SCORE mentors help entrepreneurs by sharing their knowledge and real-world business experience 
and expertise. Last year alone, SCORE volunteers provided 4 million hours of critical, timely mentoring 
and education, supporting clients in navigating funding options, finding customers, responding to 
economic challenges, and adapting daily operations. If you are working on a small business story, we have 
experienced mentors who can weigh in with timely, expert insights. Meet some of our volunteers:
Coco Zhong
Silicon Valley, CA
See Profile
Areas of Expertise
• Import & Export
• Management & Operations
• Marketing
• Strategy Development
Industry Experience
• Retail
www.score.org
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SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.

Looking for an Expert Source?
SCORE has thousands of small business experts across the country from diverse 
backgrounds and industries, bringing extensive business experience and depth of knowledge 
on a wide array of business topics. Email media@SCORE.org to get connected.
Meet Some of Our Expert 
Small Business Mentors
Patti Williams
Raleigh, NC
See Profile
Areas of Expertise
• Government Regulations
• Human Resources
• Management & Operations
Industry Experience
• Professional Services
• Wellness, Healthcare & 
Home Health
• Retail
Tom Soldini
Cape Cod, MA
See Profile
Areas of Expertise
• Business Plan
• Cash Flow
• Customer Service
• Management & Operations
• Marketing Strategy
• Sales
• Technology
Industry Experience
• Business Coaching & 
Consulting
• Information Technology
• Professional Services
• Real Estate
Ricardo Casas
Miami, FL
See Profile
Areas of Expertise
• Business Plan
• Management & Operations
• Marketing
Industry Experience
•	 Real Estate
•	 Retail
•	 Wholesale
www.score.org
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SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.

To mark our 60th anniversary, SCORE hosted a series of pitch competitions nationwide. More than 2,200 
small business owners across America applied to compete for $175,000 in prize money while gaining 
national exposure and mentorship. The events were designed to showcase innovative entrepreneurs 
and provide them with the resources and mentorship to grow their businesses. Sixty finalists presented 
their pitch before live panels of judges, and 15 small business owners were selected as winners to receive 
funding to advance their business goals. Learn more in our press release.
About SCORE’s 60th 
Anniversary Pitch Competition
www.score.org
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SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.

Mission
SCORE’s mission is to foster vibrant small business communities through free and accessible 
mentoring and education.
Services
Mentorship: One-on-one mentoring from experienced business professionals
Workshops and Seminars: Educational events covering a wide range of business topics
Online Resources: Access to webinars, articles, templates and tools on SCORE.org
Local Chapters: More than 200 chapters providing localized support and networking opportunities
Impact
Years of Service: 60 years (since 1964)
Businesses Assisted: More than 17 million
Volunteer Mentors: More than 10,000
Follow Us
        www.score.org
        @SCOREMentors
        @SCOREMentors
SCORE’s 60 Years of Serving 
Small Businesses
linkedin.com/company/score-mentors
@score_mentors
@SCORESmallBusiness
Twenty percent of new businesses fail in their first year and half fail in their first five years, according 
to the U.S. Small Business Administration (SBA). SCORE addresses this challenge by providing small 
business owners and entrepreneurs with free mentoring and resources to successfully start, grow and 
thrive for the life of their business.
www.score.org
10
SCORE can connect you with interview sources, data reports and the latest on issues impacting small businesses. 
Email media@score.org or visit our media resources online.