FY25 End-of-Year Report – Utility Assistance

Water Utility Assistance Program 
FY25 
Between August and June, the Water Utility Assistance Program provided direct financial support to 46 
income-qualified households, helping them avoid disruptions in essential water services. The program 
specifically targeted families earning at or below 80% of the area median income, ensuring that 
resources were directed toward those most in need.   
A total of $11,629.00 in direct utility assistance was distributed across ten months. This support helped 
stabilize households facing economic hardship, aligning with the program’s goal of promoting housing 
stability and preserving access to critical utilities. Monthly disbursements varied based on need, with 
peak support occurring in September and December, reflecting seasonal utility demands. 
The remaining program funds ($6,045.20 direct and indirect funds as of June) demonstrate strong fiscal 
stewardship and leave room for continued or future assistance. The program was successfully 
administered in alignment with its scope: to prevent utility shutoffs and alleviate financial burdens on 
vulnerable families within the community. 
Several clients expressed sincere appreciation for the support received. In many cases, staff were also 
able to connect clients with additional programs or services based on their individual needs. However, it 
was observed that a number of households did not complete the application process. While some were 
found ineligible, others indicated they did not believe the effort was worthwhile.