El Mirage Parks & Recreation Master Plan_Final
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2 This page is intentionally left blank. 3 TABLE OF CONTENTS A Message from the Mayor 5 Acknowledgements 6 Master Plan Process Summary 7 INTRODUCTION Overview 30 An Engaged Community 31 Quality Services 37 Activated Spaces & Places 51 A Culture of Excellence 72 PLAN PRIORITY AREAS Overview 92 Helpful Tips 94 STRATEGIC PLAN Overview 17 Parks 18 Recreation & Leisure 19 EL MIRAGE PARKS AND RECREATION DEPARTMENT SUPPLEMENTAL DOCUMENTS Overview 10 Community Demographics 11 THE EL MIRAGE COMMUNITY A: Engagement Summary B: Parks & Facilities Maps and Information C: Bicycle Facility & Urban Trail Design Guidelines D: Providers Network & Inventory Report E: Strategic Plan PLAN DEVELOPMENT & ENGAGEMENT Plan Development Overview 21 Engagement : Informing the Plan 22 4 INTRODUCTION A Message from the Mayor Acknowledgements Master Plan Process Summary “I love how many different recreational areas there are and the variety of different spaces [that El Mirage Parks and Recreation provides].” - Community Survey response 5 5 A MESSAGE FROM THE MAYOR Dear El Mirage Community Members and Stakeholders, It is our pleasure to present this inaugural Parks and Recreation System Master Plan. This document is more than just another report; it is a testament to our shared vision for a “bright future” that will serve as a guide for quality-of-life decisions and investments over the next decade. The creation of this master plan was deeply rooted in community engagement resulting from a comprehensive, year-long process involving hundreds of residents, community leaders, and dedicated staff members. Through workshops, surveys, and numerous conversations, we have heard your ideas and aspirations for our parks, trails, facilities, and programs. Your feedback has been invaluable in helping build this blueprint for a more vibrant, healthy, and connected El Mirage! This master plan will serve as a foundational guide for the future endeavors of our Parks and Recreation Department, establishing core principles and strategic priorities for success in the areas of an Engaged Community, Quality Services, Activated Spaces and Places, and a Culture of Excellence. The plan’s ambitious goals and objectives are aimed at: Enhancing our natural spaces: Improving existing parks and developing new parks to be more sustainable and accessible. Expanding connectivity: Creating a multimodal network to encourage active lifestyles and connect neighborhoods. Promoting community health: Offering a diverse range of recreational and wellness programs for all ages and abilities. INTRODUCTION Alexis Hermosillo Mayor City of El Mirage Fostering partnerships: Collaborating with local organizations, businesses, and volunteers to maximize our community's resources. Ultimately, this master plan is not a static document but a living framework for action. As we begin the important work of implementation, we will continue to seek your partnership and collaboration. The commitment and energy we have witnessed throughout this process have been truly inspiring, and we’re confident that together, we will build a parks and recreation system that enriches the lives of every resident. Thank you for your ongoing support. We look forward to building this exciting future with you! 6 ACKNOWLEDGEMENTS INTRODUCTION Staff Project Team Sean VonRoenn, Parks & Recreation Director Kassandra Bernier, Recreation Coordinator – Special Events Nick Russo, Public Works Director Administration Crystal Dyches, City Manager Robert Nilles, Deputy City Manager Intergovernmental Affairs and Public Relations Division Amber Wakeman, Deputy Director, IRP Kari Silva, Marketing and Communication Coordinator Serena Webbe, Editorial and Publishing Coordinator City Council Alexis Hermosillo, Mayor Jacquelyn Parsons, Vice Mayor Monica Dorcey, Councilmember Ryan Eldridge, Councilmember Scottie Gentry, Councilmember Anita Norton-McDaniel, Councilmember Donna Winston, Councilmember Consulting Team 110%, Inc. Jamie Sabbach, Founder & President Farrell Buller, Principal Alexis Rankey, Project Consultant Matt David, Operations & Marketing Manager KTUA Planning and Landscape Architecture Joe Punsalan, Principal Jacob Leon, Senior Associate Nicole Rogge, Senior Planner CivicBrand Ryan Short, Co-Founder & CEO aQity Research & Insights Jeff Andreasen, President Community Contributions A special thanks to the dedicated members of the City of El Mirage community who contributed their time, energy, and perspectives in efforts to inform this plan. All community feedback received throughout the process has been summarized and included as Supplement A: Engagement Summary to this report. 7 MASTER PLAN PROCESS SUMMARY In seeking to thoughtfully serve its residents amid ongoing change, the City of El Mirage developed this Parks and Recreation Master Plan through a collaborative, aspirational, and focused process. The plan provides a clear framework for decision-making, grounded in organizational priorities for the responsible management of services, assets, and resources over time. Collaborative The plan was developed through an inclusive, robust engagement process that placed residents at the center. Community members contributed their voices through focus groups, public meetings, an open house, and a citywide survey, while staff and the City Council added insight from within the organization. Each conversation and touch point informed the priorities and shaped a shared vision for the role parks and recreation should play in community life. The process underscored a simple truth: when planning is collaborative, outcomes are stronger, more resilient, and more reflective of community values. Aspirational At the heart of the plan is a commitment to create parks and programs that express the energy, diversity, and spirit of El Mirage. A centerpiece of that aspiration is the concept plan for Basin Park, a 13-acre parcel in the heart of the community that will serve as both a recreational hub and a visible symbol of civic pride. Designed to balance active and passive recreation, Basin Park illustrates what can happen when imagination and community insights converge. It represents a commitment to build a community gathering space that invites connection and belonging. INTRODUCTION 8 MASTER PLAN PROCESS SUMMARY INTRODUCTION Focused The plan also defines four organizational priorities that will guide decision-making, investment, and performance as the department matures: An Engaged Community Building relationships through transparency and participation. Quality Services Delivering park and recreation services that are responsive and equitable. Activated Spaces and Places Designing and maintaining parks and facilities that are safe, inviting, used, and well-maintained. A Culture of Excellence Developing staff, systems, and standards that reflect professionalism and a commitment to financial sustainability and continuous improvement. An Engaged Community Quality Services Activated Spaces and Places A Culture of Excellence El Mirage Parks and Recreation’s Organizational Priorities These pillars provide the organization’s north star, ensuring that every decision, whether about capital investment, staffing, or programming, advances the broader goal of making El Mirage a healthier, more connected, and more livable and lovable city. The El Mirage Parks and Recreation Master Plan is a blueprint for stewardship and momentum. It captures the optimism of a fresh department, the wisdom of its community, and the discipline required to transform vision into lasting value. 9 THE EL MIRAGE COMMUNITY Overview Community Demographics “Please consider current demographics and future trajectory to ensure we plan for current and future residents.” - Public Workshop comment 10 OVERVIEW El Mirage is a small community in the Northwest Valley, known for its diversity, resilience, and strong sense of connection. Once rooted in agriculture and military support, it has evolved into a city shaped by young families, long-time residents, and newcomers who share a commitment to progress and quality of life. These characteristics, along with a changing population, provide important context for understanding the community’s current and future needs. Understanding what makes El Mirage unique also requires understanding the people who call it home. A review of key demographic indicators helps clarify who the community is today and how its characteristics are likely to shape future interests and needs for services. Demographics are the statistical characteristics of human populations, such as age, income, race, ethnicity, education, and others, that are used to identify current and future customers or constituents and how likely they are to utilize a service or product. By studying constituencies through a demographic analysis and lens, the Department can begin to better understand the local population and examine and identify the composition and characteristics of those who make up the community. As the department considers constituent demographics, it will help position the organization to serve community needs best and most appropriately, and, if and when possible, respond to desires. The information included in this section is updated to the public information provided by the City’s Economic Development Division, which was last updated in 2017. The updated tables and graphs contain the City of El Mirage data from the United States Census Bureau’s American Community Survey (ACS) and the Maricopa Association of Governments (MAG). NOTE: The ACS is conducted every year to provide up-to-date information about the social and economic needs of communities. THE EL MIRAGE COMMUNITY 11 COMMUNITY DEMOGRAPHICS ANALYSIS From the time of incorporation in 1951 to the early 1990s, El Mirage was a small agricultural community that had experienced limited growth. However, a period of physical expansion as the City annexed land created an opportunity for future population growth. In 1970, EL Mirage was only 2.1 square miles. By 1980, it was 7.5 square miles, and by 1990, El Mirage expanded to 10 square miles as it exists today. Residential development followed in the 1990s and 2000s. As a result, the population began to grow. In 2000, the population of El Mirage reached 7,609 residents, and by 2010, the population had ballooned to 31,797 residents. Following the 2010 national recession, population growth rates started to decline across Maricopa County, as well as in El Mirage, and continued to do so over the past decade. According to the U.S. Census Bureau, El Mirage had a population of 35,805 people in 2023, ranking the City the 29th most populated city in Arizona. As population growth rates continue to flatten across the Phoenix Metropolitan Area, El Mirage is expected to grow at a rate consistent with the last decade. The Maricopa Association of Governments (MAG) projects El Mirage to have a population of 37,800 by 2030, a less than 1% growth rate since 2017, compared to the enormous 352% population growth rate experienced between 2000 and 2010. Furthermore, by 2040, El Mirage is projected to have a population of 38,400, 38,500 by 2050, and 38,600 by 2060. Sources: U.S Census Bureau, Census 2000, Census 2010, Census 2020, 2023 ACS 5-Year Estimate & Maricopa Association of Governments Socioeconomic Projections of Population and Employment, May 2025 7,609 31,797 35,702 35,805 37,800 38,400 38,500 38,600 0 20,000 40,000 60,000 Figure 1: El Mirage Population Trends & Projections 2000 Estimate 2010 Estimate 2020 Estimate 2023 Estimate 2030 Projection 2040 Projection 2050 Projection 2060 Projection El Mirage 7,609 31,797 35,702 35,805 37,800 38,400 38,500 38,600 THE EL MIRAGE COMMUNITY 12 COMMUNITY DEMOGRAPHICS $74,764 $81,260 $70,139 $101,814 $93,403 $93,371 $55,015 $85,518 $76,872 El Mirage Avondale Glendale Goodyear Peoria Surprise Tolleson Maricopa County Arizona Figure 2: Median Household Income Source: U.S Census Bureau, 2023 ACS 5-Year Estimate As described, the median household income for the City of El Mirage is $74,764, which falls just shy of the State median household income of $76,872. In looking at other West Valley cities, the City of El Mirage surpasses the City of Glendale and City of Tolleson’s median household income, while falling short of Maricopa County’s median household income. What does this mean for El Mirage Parks & Recreation? It is important for the department to continue to offer the community affordable services. The department could consider implementing a scholarship fund/program for eligible lower- income residents to increase inclusion and access to services. 19% 32% 34% 15% Approximately 32% of El Mirage’s residents have a high school diploma or equivalent, and another 34% have some college or an associate’s degree. Approximately 15% of the residents have a bachelor’s degree or postgraduate degree, while 19% have less than a high school diploma. The level of residents with associate’s/some college attainment is consistent among West Valley cities; however, El Mirage is behind when it comes to bachelor’s degree or post-graduate degree attainment. What does this mean for El Mirage Parks & Recreation? Education can be a predictor of participation, with higher educational attainment associated with increased transportation access, awareness Figure 3: Education Attainment Less than a High School Diploma High School Graduate Some College and Associates Degree Bachelor’s Degree or Post Graduate Degree THE EL MIRAGE COMMUNITY 13 COMMUNITY DEMOGRAPHICS Congruent with the large population growth El Mirage experienced in the 2000s and 2010s, the City’s labor force, while nearly quadrupling from 2000 to 2017, leveled off from 16,378 in 2017 to 17,440 in 2023. Further, El Mirage’s young median age continues to present an emerging workforce of young professionals that has grown proportionally since 2017. What does this mean for El Mirage Parks & Recreation? Given El Mirage’s prevalent young working population, the department can target this cohort through offering socialized- focused services such as community and family events. According to the 2023 ACS, an estimated 17,440 El Mirage residents are employed. Over a quarter (27%) of El Mirage’s workforce is employed within management, business, science, and arts occupations, followed by nearly a quarter (23%) in sales and office occupations and over a fifth (22%) in service occupations. Figure 5: Occupational Distribution of the Labor Force 3,360 12,420 16,378 17,440 0 5,000 10,000 15,000 20,000 2000 2010 2017 2023 Figure 4: El Mirage Labor Force Source: U.S Census Bureau, Census 2000, Census 2010, & 2017 and 2023 ACS 5-Year Estimates 27% 22% 23% 13% 14% Production, transportation, and material moving occupations Sales and office occupations Service occupations Management, business, sciences, and arts occupations Natural resources, construction, and maintenance occupations THE EL MIRAGE COMMUNITY 14 COMMUNITY DEMOGRAPHICS The local labor force living in El Mirage works in a variety of industries, as displayed above. An estimated 20% (3,543 workers) of El Mirage’s local labor force are employed in the educational services, healthcare, and social assistance industries. The second largest industry is retail trade, which accounts for 14% (2,402 workers) of the labor force. The next most prominent industries within the labor force are professional, scientific, and administrative services, making up 12% (2,106 workers), and construction, making up 11% (1,933 workers). What does this mean for El Mirage Parks & Recreation? The types of jobs residents hold can influence the types of recreation and leisure service opportunities they seek out. One primary consideration to highlight is availability. For instance, those in service occupations are more likely to have variable schedules that may inhibit their ability to participate in evening and weekend services. Given that the El Mirage community has a well-distributed labor force, the department can continue being cognizant of these realities when providing and scheduling services. 19 283 337 690 722 886 1,262 1,367 1,890 1,933 2,106 2,402 3,543 0 1,000 2,000 3,000 4,000 Agriculture, forestry, fishing and hunting, and mining Wholesale trade Information Other services, except public administration Public administration Transportation and warehousing, and utilities Manufacturing Finance and insurance, and real estate and rental and leasing Arts, entertainment, and recreation and food services Construction Professional, scientific, and management, and administrative services Retail trade Educational services, and health care and social assistance Figure 6: Labor Force Distribution by Industry Source: U.S Census Bureau, 2023 ACS 5-Year Estimate THE EL MIRAGE COMMUNITY 15 COMMUNITY DEMOGRAPHICS As indicated above, much of the workforce living in El Mirage works in neighboring cities such as Peoria, Tolleson, and Phoenix, along with a large concentration in Surprise. What does this mean for El Mirage Parks & Recreation? With a significant number of working residents employed in neighboring cities, they may also seek recreation and leisure opportunities that meet their needs and desires in those same communities, especially if they aren’t met in El Mirage. There are approximately 4,470 jobs located within the City of El Mirage. The most significant employment clusters within the City of El Mirage are Construction (950 jobs), Retail (630 jobs), and Business Services (620 jobs). These clusters are represented by Dysart Unified School District, employing 500 individuals as the largest employer in the City, followed by Walmart, the City of Mirage Municipal government, and Avanti Windows and Doors. What does this mean for El Mirage Parks & Recreation? To support local employers, especially the Dysart Unified School District, the City could consider partnering to offer employee wellness benefits to encourage the health and well-being of individuals, while also driving participation in department services. Figure 8: El Mirage Top 10 Employers Source: 2023 Arizona COG/MPO Employer Database Rank Business Name Locations Employees 1 Dysart Unified School District 89 6 500 2 Walmart 1 300 3 City of El Mirage 6 205 4 Avanti Windows and Doors 1 200 5 DVC Construction Company Inc 1 160 6 CalPortland Company 1 150 7 Parks Sons of Sun City Inc 1 140 8 BNSF Railway Co 1 120 9 Yellowstone Landscape 1 110 10 Southwest Steel Inc 1 100 Figure 7: Where People Living in El Mirage Work THE EL MIRAGE COMMUNITY 16 EL MIRAGE PARKS AND RECREATION DEPARTMENT Overview Parks Recreation & Leisure “I am happy with everything that El Mirage Parks and Recreation has done, and I agree with what it is doing.” - Community Focus Group response 17 DEPARTMENT OVERVIEW EL MIRAGE PARKS AND RECREATION DEPARTMENT The City of El Mirage Parks and Recreation Department exists to enhance the community’s quality of life through places, programs, and experiences that connect people to one another and to the city. Its work reflects a belief that recreation and public spaces are integral to health, belonging, and civic pride. A parks and recreation department is, at its heart, a community’s caretaker of shared spaces and shared experiences. It provides the settings where people gather, play, learn, and celebrate together; where neighborhoods meet, cultures converge; and where individual well-being and collective identity are strengthened. Parks and recreation shape how a city feels and functions, supporting public health, community vitality, environmental stewardship, and social cohesion in ways few other public systems can. As El Mirage continues to grow and evolve, so too does its parks and recreation system, which exists to foster wellness, belonging, and opportunity across generations. Its commitment extends beyond providing amenities; it is about cultivating a genuine sense of place and purpose and creating spaces that strengthen the shared fabric of the community. 18 PARKS El Mirage has 14 parks, as depicted in Figure 9, all of which are found within the developed regions of the City. El Mirage has a well- rounded and well-distributed park system that includes fourteen various parks, totaling approximately 63 acres of parkland. The City provides a plethora of park amenities for residents, including playgrounds, picnic areas, walking and bicycle trails, green spaces, sports fields and courts, skate park, splashpad, swimming pool, and dog park. EL MIRAGE PARKS AND RECREATION DEPARTMENT Figure 9: City of El Mirage Parks 19 RECREATION & LEISURE El Mirage’s recreation services are designed as experiences that bring people together to build connections, foster wellness, and celebrate El Mirage’s unique attributes. At the heart of these services are the community events that unite residents and reflect the City’s commitment to inclusion and civic pride. Annual favorites such as the Fall Harvest Festival, Winterfest and Parade, Public Safety Day, and Spring Faire transform Bill Gentry Park and Gateway Park into lively hubs of music, food, and fun. The El Mirage Senior Center also plays a central role in community life, serving as a welcoming and active hub for older adults. The Center offers wellness programs and educational opportunities that support socialization, purpose, and independence. It reflects the City’s belief that aging well means staying engaged and that a truly vibrant community values and includes every generation. The department also operates the El Mirage Community Garden, where residents can grow food, build friendships, and share a sense of responsibility for the environment. The garden offers a hands-on opportunity to cultivate healthy food and living, engage in the outdoors, and strengthen neighborhood ties. Together, these recreation services embody what makes El Mirage special: a community that comes together to celebrate, learn, and grow. EL MIRAGE PARKS AND RECREATION DEPARTMENT 20 PLAN DEVELOPMENT & ENGAGEMENT Overview Engagement “We have the opportunity to bring our City together through this plan” - City Council Focus Group Response 21 21 PLAN DEVELOPMENT OVERVIEW PLAN DEVELOPMENT & ENGAGEMENT The El Mirage Parks and Recreation Master Plan was developed through a comprehensive, year-long process designed to understand current conditions, engage the community, and chart a responsible, future-focused path for the Department. The planning effort began by building a clear picture of how the Department operates today—its strengths, challenges, and the unique attributes of El Mirage—while also examining the environmental, social, and financial factors shaping its future. A robust, intentional community engagement strategy ensured the plan was grounded in residents' voices. Stakeholder meetings, a public workshop, an open house, equitable engagement tactics, and a statistically valid community survey provided insight into the needs, interests, and lived experiences of those who use and those who may one day use El Mirage’s parks and recreation services. This community input was paired with detailed analyses to illuminate both local realities and broader industry standards. Assessments of recreation service delivery, a partnership network, level-of-service analysis, multi-modal connectivity, Basin Park development opportunities, and financial considerations helped define what is feasible, sustainable, and aligned with community priorities. The process concluded with strategic planning to identify priorities, actions, resource needs, and implementation steps for the coming decade. The resulting Master Plan brings these components together into a clear, actionable roadmap that positions the City of El Mirage to strengthen, steward, and enhance its parks and recreation system over time. 22 22 ENGAGEMENT: INFORMING THE PLAN An integral part of this planning effort was engagement. Engagement was more than a procedural step—it was a reflection of the City’s belief that good government listens, learns, and leads alongside the community. It was designed to foster transparency, build trust, and ensure that a wide range of voices and experiences would shape the master plan process and recommendations. A variety of methods were used to reach people where they live, work, and play. Focus groups, surveys, workshops, open houses, and virtual engagement opportunities all contributed to a planning process that was inclusive, transparent, and grounded in understanding each person’s perspective and experience. These efforts not only informed the plan—they also strengthened relationships, created new advocates for parks and recreation, and generated enthusiasm among both internal and external stakeholders for what the department can achieve in the years ahead. A deliberate and discerning evaluation of what was heard, learned, and observed helped define the department’s organizational priorities—those areas where focused investment of time, energy, and resources will have the broadest and most lasting impact on the community. Note: Full results can be found in Supplement A: Engagement Summary PLAN DEVELOPMENT & ENGAGEMENT 23 23 ENGAGEMENT: INFORMING THE PLAN OVERVIEW Who We Heard From Staff Advisory Task Force & City Council Community Planning Session January 2025 Interviews January 2025 Planning Session (both) January 2025 Update Meetings (Advisory Task Force) March 2025 May 2025 Update Meetings (City Council) June 2025 September 2025 Focus Groups January 2025 – 49 participants representing 7 groups Public Workshop January 2025 – 20 participants Online Pre-Survey February 2025 – 72 responses Community Open House June 2025 - 59 participants Needs Assessment Survey July 2025 – 420 responses Virtual Engagement Room August 2025 - 116 responses PLAN DEVELOPMENT & ENGAGEMENT 24 24 ENGAGEMENT: INFORMING THE PLAN OVERVIEW Staff, Advisory Task Force & City Council Planning Sessions Separate planning sessions were held to learn about the planning process and undergo a series of analyses and concentrated discussions on their perspectives regarding the department. Community Focus Group Meetings Seven community focus groups consisting of small groups of select stakeholders gathered for concentrated discussions on their perspectives about the department through a series of structured questions. Public Workshop This gathering included general information about the planning process and provided opportunities to collect resident and customer feedback by way of a series of interactive stations. Online Pre-Survey As part of the Public Workshop, an online survey was provided to attendees that gathered information about their current and desired engagement with department parks, facilities, and services. Community Needs Assessment Survey This statistically valid effort gathered information on the satisfaction, usage, and perceptions of the El Mirage Parks and Recreation Department. Community Open House This second public gathering provided residents with another opportunity to provide feedback that included reviewing the Basin Park Conceptual Plans. Virtual Engagement Room This online engagement simulated the in- person Community Open House experience and consisted of interactive stations meant to further dissect key themes discovered during prior engagement efforts. PLAN DEVELOPMENT & ENGAGEMENT 25 25 ENGAGEMENT: INFORMING THE PLAN KEY TAKEAWAYS Connectivity Improving connectivity of El Mirage’s parks and recreation system is an opportunity identified by residents as an area of improvement for the department. Sense of Community Residents believe that El Mirage Parks and Recreation plays a vital role in providing residents with a sense of community and social connection. Communication & Marketing The department has the opportunity to improve overall efforts to increase awareness, collaboration, and buy-in of department services. Variety of Services Residents value the currently offered services and wish for additional accessible and inclusive services that are representative of the community’s diversity. Park & Facility Maintenance El Mirage Parks and Recreation should continue to prioritize clean and well-kept parks and facilities. Basin Park Conceptual Expansion Two conceptual plans were presented to the community. The plan’s supported potential amenities were the amphitheater, volleyball courts, and walking paths. PLAN DEVELOPMENT & ENGAGEMENT 26 26 ENGAGEMENT: INFORMING THE PLAN STAFF & CITY COUNCIL IMPORTANT ISSUES PLAN DEVELOPMENT & ENGAGEMENT STRENGTHS Staff personnel, leadership, and organizational culture Communication Overall, strong communication efforts Financial The city has a strong financial foundation WEAKNESSES Variety of services could provide a wider range of services Communication can improve sharing offerings and understanding residents Park & facility maintenance improvements to maintenance and overall safety OPPORTUNITIES Partnerships teaming with local organizations and businesses Parks & facilities expansion and improvement to system Transportation & connectivity improved connectivity to increase accessibility THREATS Physical & mental health trends in overall health affecting the community at large Environmental concerns climate change, extreme heat, and lack of water Public safety Safety in public parks affecting residents “I Believe…” ___ should be the focus of the Department to have the greatest impact on the community. 1. Community engagement & gathering 2. Trails & connectivity 3. Public safety ___ will be important for the Department to consider as it creates an operational philosophy. 1. Variety of services 2. Public safety 3. Staffing ___ will be necessary for the Department to do so that it can become the best version of itself. 1. Communication 2. Culture & identity 3. Variety of services 27 27 ENGAGEMENT: INFORMING THE PLAN COMMUNITY FOCUS GROUPS IMPORTANT ISSUES PLAN DEVELOPMENT & ENGAGEMENT 1 Public safety: overall safety in community spaces. Specific examples included homelessness, crime, and rule/law enforcement. 2 Transportation: lack of transportation options and infrastructure. Specific examples included traffic, lack of accessibility, and overall safety. 3 Growth & development: concerns regarding managing community growth sustainably and balanced between residential and business needs. Top Community-Wide Issues in Next 3- 5 Years 1 Community engagement: providing services to bring the community together, improve stakeholder relations, and increased volunteer opportunities. 2 Improve parks & facilities: maintenance and additions. Specific examples included better sidewalk and outdoor lighting and expanded playgrounds. 3 Public safety: efforts to improve safety in public spaces. Specific examples included safety programs, increased security, and increased staff resources. How Can the Department Address These Issues? 1 Communication: Department and City- wide communication and marketing efforts are lacking, from accessibility of information to transparency. 2 Financial: the affordability for Department services is a reason that some community members cannot participate. 3 Public safety: concerns of overall safety in public spaces is a reason for choosing not to participate in services. Barriers to Participation Parks & facilities: Improvements to current infrastructure and addition of new amenities Public safety: Investing in public safety improvement such as lighting, video surveillance, and more staff presence Partnerships: Increasing partnerships with community organizations to improve service options and reach El Mirage - Past and Present: Honoring the City’s past (public recognition) and investing in the present (celebrating its diversity) Local schools: Improved activation of students through events and co-hosted services with schools Faith-based organizations: Radiant Church and Santa Teresita Church were commonly mentioned Health & wellness organizations: Desire for more opportunities (e.g., health education and health-drives) Other organizations & businesses: Inter-departmental departments, other municipal entities, non-profits, HOAs, and local businesses How Should the Department Invest Its Resources? Community Partnership Opportunities 28 28 ENGAGEMENT: INFORMING THE PLAN PLAN DEVELOPMENT & ENGAGEMENT NEEDS ASSESSMENT SURVEY IMPORTANT ISSUES 1 Parks are well-maintained, clean (34%) 2 Enjoy events in the parks (11%) 3 Community events (8%) 4 Gateway Park (7%) 5 (tie) Seasonal events, Number/variety of parks, Pleased with parks (6%) Positives for El Mirage P&R 1 Better maintained/cleaner parks (12%) 2 More safety in parks (8%) 3 More communication about offerings (7%) 4 Concerned about homeless (7%) 5 (tie) More shade area/trees, More water features (6%) Improvements for El Mirage P&R Yes 72% No 28% 1 Gateway Park (46%) 2 Bill Gentry Park (45%) 3 Sports/Ballfields at Gateway Park (27%) 4 Ramadas/picnic shelters (24%) 5 Recreation Center at NW Valley YMCA (21%) Visited or Used in Past Year 1 Shade areas (60%) 2 Multi-use trails for walking, biking (55%) 3 Splash pads/spray grounds (53%) 4 Natural open space (42%) 5 Group picnic areas (39%) Demand/Interest in Park Amenities Familiarity and Usage 1 Community events (59%) 2 Youth-sports programs - ages 6-12 (23%) 3 Adult non-sports programs - ages 18+ (23%) 4 Adult sports programs - ages 18+ (22%) 5 Active older adults programs - ages 55+ (20%) Demand/Interest in Program Options Avg. 0-10 Score % Unfamiliar 6.3 32% Overall Esteem Ratings: El Mirage Parks & Recreation System 14% 30% 22% 15% 19% Negative (0-4) Neutral (5) Somewhat Favorable (6-7) Very Favorable (8) Highest Regard (9-10) 56% Favorable 29 PLAN PRIORITY AREAS Overview An Engaged Community Quality Services Activated Spaces & Places A Culture of Excellence “[The department] can showcase El Mirage’s unique community by creating a variety of places and options for residents to come together.” - Community Workshop comment 30 30 OVERVIEW GUIDING THE PATH FORWARD The following four organizational priorities form the foundation upon which the Master Plan is built. They are interconnected commitments that define how the department serves the community—now and into the future. Together, these priorities reflect what residents value most: opportunities to connect, places that inspire pride, services that enhance quality of life, and a department that operates with integrity and excellence. PLAN PRIORITY AREAS An Engaged Community means residents participate, collaborate, and share responsibility for shaping parks and recreation services. Quality Services confirms that every offering delivers real value and impact. Activated Spaces and Places create physical and social environments where connection and belonging thrive. A Culture of Excellence sustains it all by developing the people, systems, and standards that make lasting success possible. These priorities serve as the capstone for the plan, guiding decisions, investments, and daily actions. 31 31 AN ENGAGED COMMUNITY PLAN PRIORITY AREAS An engaged community is one where residents feel invited, informed, and empowered to shape the spaces, places, and services that define their quality of life. Authentic community engagement reflects a culture of sharing, listening, and collaboration. El Mirage Parks and Recreation will continue to prioritize meaningful engagement that transforms participation into partnership and awareness into shared stewardship. Engagement strengthens trust between residents and the City, ensures that investments reflect genuine community needs and interests, and builds lasting support for sustaining the civic spaces, places, and services that define El Mirage’s quality of life. Recommended actions (outlined on the following pages and in the department’s Strategic Plan) are intended to produce the following outcomes with community members who are informed, involved, and invested. increased participation strategic/effective partnerships and collaborations positive relationships and interactions with the community community ownership and co-stewardship a more informed community 32 32 AN ENGAGED COMMUNITY PLAN PRIORITY AREAS THE ROLE OF ENGAGEMENT IN A THRIVING PARKS AND RECREATION SYSTEM Community engagement today is about far more than gathering opinions or creating a list of wants. For El Mirage, engagement is a powerful tool for building understanding, strengthening relationships, and inviting residents to become partners in caring for the parks, facilities, and programs they value. As the City grows and diversifies, intentional and ongoing engagement helps ensure that the community is not only heard, but informed, connected, and empowered. The planning process revealed that El Mirage residents care deeply about their parks and recreation system. They want to understand how decisions are made, how resources are allocated, and why certain investments rise in priority. Modern engagement must meet this desire for clarity. It shifts the conversation from “What do you want?” to “Let’s understand what is possible, what is needed, and how we work together to protect what matters.” When engagement provides context, explains trade-offs, and conveys the realities of public service—staffing capacity, service costs, maintenance requirements, and long-term sustainability—the community is better equipped to participate thoughtfully and constructively. 33 33 AN ENGAGED COMMUNITY PLAN PRIORITY AREAS Effective engagement also promotes shared stewardship. When residents understand the role they play in maintaining parks, respecting facilities, participating in programs, and championing responsible investment, they become active partners in strengthening the system. Engagement nurtures pride in place, builds trust, and cultivates a deeper sense of community ownership. This shared responsibility is especially important in a city like El Mirage, where population growth, shifting demographics, and rising expectations require collaborative management. Finally, engagement is an ongoing commitment, not a one-time event tied to a planning effort. By investing in user-friendly communication tools, strengthening relationships with residents and partners, and implementing more intentional outreach — especially to underrepresented or less vocal groups — the department can continue to build a culture where community members feel connected, informed, and part of the solution. This includes partnerships, yes, but also storytelling, education, transparency, and collaborative problem-solving. Elevating engagement as a strategic priority recognizes that a successful parks and recreation system is built with the community, not just for it. When residents are informed and engaged, when they understand the value and realities of the work, and when they see themselves as co-stewards of parks and quality of life, the entire system becomes stronger, more resilient, and more reflective of the people it serves. 12/22/2025 34 AN ENGAGED COMMUNITY PARTNERSHIPS When executed effectively, partnerships and collaborations are advantageous relationships that enable participating organizations to efficiently utilize resources, resulting in cost-effective service delivery. This is of critical importance in all sectors today, as resources are often scarce and precious. Well-planned and managed partnerships in El Mirage will provide for enhanced innovation and credibility in the community, potentially leading to bridging markets, cooperative capital development, or improvements, and/or collaborative service delivery. Current Partnerships El Mirage Parks and Recreation currently has two primary partnerships that are aimed to enhance parks, recreation, and leisure services to the greater El Mirage community. PLAN PRIORITY AREAS Valley of the Sun YMCA Goal: The agreement allows the YMCA to administer its health and fitness service operations out of the City owned Community Recreation Center and manage the scheduling of the Gateway Park Sports Fields. Term Length: 20 years Expires: September 30, 2043 Dysart Unified School District No. 89 Goal: The agreement allows the City to use District schools for providing services during non-use hours and vice versa. Term Length: 1 year renewable Expires: June 30, 2026 35 AN ENGAGED COMMUNITY 1.1 EXECUTE THE 75TH ANNIVERSARY CELEBRATION EFFORTS The department's active participation in coordinating the City’s 75th Anniversary Celebration will include planning community-wide events, such as the three-day festival, birthday celebration, and other activities. 1.2 IDENTIFY NEW PARTNERSHIP OPPORTUNITIES As a result of the Partner Network, additional partner opportunities should present themselves as ways to best use resources, reduce or eliminate duplication, and continue to enhance the El Mirage community’s “Continuum of Park and Recreation Service”. Areas of focus may include youth service opportunities, outdoor recreation, facility management, and health and wellness. PLAN PRIORITY AREAS 1.3 EVALUATE EXISTING PARTNER AGREEMENTS Well-planned and managed partnerships with local community organizations, such as the Dysart Unified School District (Dysart Schools) and the YMCA, have enabled the department to expand its market reach and enhance service delivery. The collaboration with the Dysart Schools provides special-event parking and space for youth and adult sports programs when existing facilities are at capacity. At the same time, the partnership with the YMCA allows this non-profit to occupy a city-owned asset, optimizing the facility and land while serving more than 2,000 resident members. The YMCA also assists the city by scheduling fields and courts at Gateway Park. These agreements should continue to be evaluated annually, with reviews of the scope and management of the relationship, roles and responsibilities, milestones, terms, and financial arrangements, including reciprocity. Scheduling touchpoints such as presentations at community events, hosting and planning periodic public gatherings, distributing annual community satisfaction surveys, facilitating social media contests, and other innovative ways to keep the community engaged will help keep the department top of mind and offer various platforms for people to connect with the department. This should also include consideration of multi-lingual communication methods. 1.4 DEVELOP A MARKETING PLAN TO STRENGTHEN COMMUNITY INVOLVEMENT, CONNECTION AND PARTICIPATIONS 36 AN ENGAGED COMMUNITY 1.5 IDENTIFY CONSTRAINTS AND BARRIERS TO ACCESS Identifying constraints and barriers that could hinder access to Department services involves a comprehensive assessment of factors such as geographical location, financial limitations, transportation options, scheduling conflicts, language barriers, and social and cultural considerations. By pinpointing these obstacles, a clearer picture emerges of the difficulties community members encounter in accessing services. This insight can inform the development of targeted strategies and initiatives to overcome or eliminate these barriers, ensuring that Department services are accessible and inclusive to all individuals, regardless of their circumstances. PLAN PRIORITY AREAS 1.6 ESTABLISH A SCHOLARSHIP/REDUCED RATE/NEEDS-BASED ASSISTANCE PROGRAM Providing residents who may be considered economically disadvantaged, underserved, underrepresented, or marginalized with the financial assistance they need will help reduce economic barriers to access to park and recreation services. 1.7 FORMALIZE THE RELATIONSHIP WITH THE EL MIRAGE YOUTH ADVISORY COMMISSION Determine the department’s partnership with the El Mirage Youth Advisory Commission to ensure consistent communication, shared priorities, and understanding, as well as meaningful youth input in decision-making that influences park and recreation service delivery. 37 37 QUALITY SERVICES Quality services are valuable, equitable, and well-managed. They are meaningful and memorable experiences for El Mirage residents regardless of age, ability, or income, and reflect a thoughtful balance between fiscal responsibility and community impact. El Mirage Parks and Recreation will pursue quality as both a promise and a practice. Community feedback, data, and ongoing analysis will guide decisions, helping the department refine operations, allocate resources wisely, and measure success by outcomes that matter—health, connection, and satisfaction. True quality will be reflected in both volume and value, as well as in the ways services enrich lives and strengthen the community as a whole. Recommended actions (outlined on the following pages and in the department’s Strategic Plan) are intended to produce the following outcomes when services meet and exceed expectations. high levels of service clean/safe/well-maintained spaces and places increased participation enhanced department image staff and community pride PLAN PRIORITY AREAS 38 QUALITY SERVICES RECREATION SERVICE DESIGN AND DELIVERY PHILOSOPHY Purpose The El Mirage Parks and Recreation Department exists to enhance community well-being by creating opportunities for connection and belonging through accessible and fiscally responsible services, places, and spaces. As an organization, we are committed to building a system that reflects the values, needs, and aspirations of our community; one that is intentional, equitable, and sustainable. Philosophy Our philosophy is rooted in the belief that parks and recreation are vital to physical health, mental wellness, social connection, and civic pride. We view parks and recreation not as a collection of places, spaces, programs, or events, but as an ecosystem of experiences that support community vitality and individual flourishing. Core Principles Service design and delivery in El Mirage will be guided by three core principles: PLAN PRIORITY AREAS Community-Driven Design Services, places, and spaces will be shaped and informed by the community. Sustainable and Scalable Delivery Balance aspiration with capacity by starting small and successfully before expanding. Inclusive Access and Lifelong Engagement Ensure that everyone can and wants to access the benefits of parks and recreation. 39 QUALITY SERVICES PLAN PRIORITY AREAS 1. Community-Driven Design Programs and services will be shaped and informed by the community. Participation, listening, and co-creation will form the foundation of our planning and design process. We will seek to understand what residents value most, how they live, learn, and play, and design experiences that reflect those priorities. We will use data, demographic realities and changes, and ongoing feedback to ensure services respond to evolving needs and interests and reach various segments of the greater El Mirage community, particularly underserved and emerging populations. 2. Sustainable and Scalable Delivery As a small department within a major metropolitan region, our approach must balance aspiration with capacity. We will focus on doing a few things exceptionally well before expanding. This means designing services that: Maximize the impact of limited staff and resources. Leverage partnerships with schools, nonprofits, and neighboring cities. Utilize contract instructors, volunteers, and shared facilities strategically. Prioritize quality and continuity over quantity and novelty. Our commitment is to start small, learn, and scale responsibly, building a system that endures rather than one that overextends. 3. Inclusive Access and Lifelong Engagement We will ensure that everyone, regardless of age, ability, background, or income, can access the benefits of recreation. Inclusivity will not only shape who we serve, but how we serve. This includes designing services that: Reflect the diversity and cultural richness of El Mirage. Remove physical, financial, and social barriers to participation. Encourage multigenerational and multicultural engagement. Promote recreation as a lifelong pursuit rather than a stage of life activity. 40 QUALITY SERVICES PLAN PRIORITY AREAS Operational Approach To translate this philosophy into practice, the Department will: Use a continuum strategy that distinguishes between common good and exclusive services, aligning each with overall community benefit and cost-recovery expectations. Emphasize partnerships with schools, HOAs, local organizations, and private providers to expand reach and share resources. Apply performance measures that track participation, satisfaction, financial health, and community impact, not just outputs, but outcomes. Invest in staff development to build a high-performing, service- oriented culture grounded in professionalism, empathy, and accountability. Communicate transparently about how resources are used and why choices are made, strengthening public trust and understanding. The Road Ahead The City of El Mirage is at a formative moment where service design decisions made today will shape the community’s quality of life for decades to come. By aligning purpose, philosophy, and practice, we can create a park and recreation system that not only delivers services but builds community; not only serves residents but inspires them to take part in shaping the city’s future. 41 QUALITY SERVICES PARKS MAINTENANCE For El Mirage, a culture of excellence includes understanding what it takes to maintain parks and facilities at a standard the community can be proud of. National benchmarks from the NRPA offer a valuable frame of reference for evaluating maintenance and staffing capacity. While these benchmarks are not prescriptions, they provide insight into how local practices, investments, and expectations align with broader industry trends, helping the City make informed choices about how to manage and preserve its park system. Looking ahead, future development of Basin Park and other planned park enhancements will expand both the scope and complexity of the system. As the park system grows, so too will the need for additional maintenance capacity to protect these new investments, sustain the quality of existing assets, and uphold the standard of excellence the community expects. INDICATOR NATIONAL MEDIAN NOTES FTEs per 10,000 residents (all agencies) ~8.9 FTEs Typical U.S. agency median FTEs per 10,000 residents (large/urban areas - >250k population) ~4.7 FTEs Reflects economies of scale, not lower need Share of operating budget spent on staffing ~55% Majority of agency expense is labor Share of operating budget spent on maintenance/operations ~46% Balance is programs/admin/other Operating cost per capita ~$99 Reflects total operating expense per resident Operating cost per acre maintained ~$8,260 Useful for maintenance-level comparisons Figure 10: Parks Maintenance & Staffing Benchmarks Important: These benchmarks are not standards or targets. They are median reference points drawn from agencies nationwide—half operate above, half below. Their greatest value lies in helping contextualize local realities, not dictate them. PLAN PRIORITY AREAS Source: National Recreation & Park Association Agency Performance Review, 2023-2024 42 QUALITY SERVICES Understanding What the Benchmarks Tell Us Scale influences ratios, not needs. Larger cities appear “leaner” on FTEs per 10,000 residents due to economies of scale and contracting practices, not because their parks require less maintenance. Staffing shortfalls create risk, not just visual decline. Insufficient maintenance capacity accelerates asset deterioration, safety hazards, and deferred costs—problems that grow exponentially over time. Ratios don’t tell the whole story. Staffing efficiency can only be evaluated alongside: Acres maintained per FTE Work orders per FTE Age and condition of assets Climate and seasonality Service level expectations Extent of contracted or volunteer labor MEASURE EL MIRAGE COMMENT Population served 35,780 Small/mid-size agency Park acres maintained 63 acres Compact, high-visibility system Total Parks Maintenance FTEs 6.5 FTEs Lean staffing profile Functional maintenance capacity (inc. Public Works support) ~2.0 FTEs Functionally low for system of its size Annual contract maintenance cost $180k Substantial reliance on outsourcing Parks division operating budget $1.4M Below national median % of parks division operating budget + public works FTEs + contract maintenance to parks staffing 55% Aligned with national benchmark Figure 11: Interpretation for El Mirage Parks Maintenance PLAN PRIORITY AREAS 43 QUALITY SERVICES Interpretation and Implications Invisible Labor Dependencies: El Mirage Parks and Recreation’s reliance on support from the Public Works Department obscures the true cost of service delivery. What appears as “1 FTE in Parks” is functionally closer to 2 FTEs of total labor when shared support is factored in (as shown in Figure 12). Contract maintenance as a proxy for staff: Roughly $180,000 annually in contracted mowing and landscape services effectively functions as labor substitution—keeping the system operational but not necessarily sustainable. El Mirage relies heavily on contractual and cross-departmental support to sustain daily operations. National benchmarks offer practical context but cannot replace local evaluation. The City’s challenge is not to “match the median,” but to design a sustainable maintenance and staffing model that balances risk, quality, and fiscal prudence—ensuring the system it already operates can withstand the test of time. PLAN PRIORITY AREAS Figure 12: El Mirage Parks and Recreation Department Organizational Chart 12/22/2025 44 QUALITY SERVICES TRENDS Trends can be a source of inspiration for park and recreation organizations and the professionals who serve their communities. Whether it be an innovation, an idea, or something related to pop culture, trends tend to influence human behavior. What’s Trending According to the National Recreation and Park Association’s (NRPA) annual Top Trends in Parks and Recreation article, there are a number of trends that demand public parks and recreation’s attention and have the potential to respond to in 2025 and beyond. We’ve highlighted and expanded upon the five most relevant of those for El Mirage Parks and Recreation to consider. Climate Change One of the more pernicious effects of climate change is the trapping of extreme heat in urban and some suburban areas. Often, these highly developed areas contain little heat-absorbing natural cover and have high percentages of impervious heat-collecting surfaces, which amplify extreme heat in the daytime and then radiate it in the nighttime hours. The concentration of waste energy, air pollution, and loss of tree canopy cover all magnify the negative health impacts as well, which affect vulnerable and low-income populations the most. Parks and green spaces are proving to be among the most effective tools to combat the effects of heat islands, and cities and urban counties are looking to maximize the benefits of their park systems to combat urban heat island effects. What does this mean for El Mirage Parks & Recreation? Residents identified more shade areas/trees as the top demand for park amenities in the Community Needs Assessment Survey. As the department continues planning for its parks system, this inclusion to combat the effects of climate change is a priority and is reflected in the plan's recommendations. Fads vs. Trends While often used interchangeably, it’s important for the park and recreation profession to distinguish between fads and trends and how to respond to each. The difference between the two is their power of endurance. While both fads and trends are happening now and are worthy of our attention, park and recreation organizations need to be diligent in how they respond and invest in each. Fads interests of intense popularity that are short-lived and exist on a surface level. Trends Sustained, long-term shifts in consumer behavior that satisfy a need. PLAN PRIORITY AREAS 45 QUALITY SERVICES Swimming & Aquatics Public parks and recreation organizations are expected to continue providing swimming and aquatics opportunities, with the pressures correlating with the effects of climate change. However, this urgency from the public comes with challenges to providers; near the top of that list is staffing. Whether an outcome of “The Great Resignation” or not, organizations across the country are finding their systems stretched to staff the vital part-time and seasonal positions to provide these services. Some agencies, like the New York City Department of Parks & Recreation (NYC Parks), are taking the challenge head-on by offering free municipal lifeguard training programs that provide certification and employment opportunities within the organization. The program includes 40 hours of swimming and rescue techniques, first aid, and CPR training. PLAN PRIORITY AREAS What does this mean for El Mirage Parks & Recreation? Given the City’s partnership with the Valley of the Sun YMCA and their service operation of the Community Recreation Center’s pool, staffing-related issues aren’t as much an area of attention to the department as is the demand to provide additional swimming and aquatic opportunities in the community. During the Master Plan’s public engagement opportunities (i.e., Public Workshop, Pre-Survey, Community Needs Assessment, and Community Open House), participants expressed a desire for the department to add aquatic features, such as splash pads. The Loneliness Epidemic Growing rates of loneliness and its effects on individual and societal health is such a paramount issue in today’s society that the U.S. Surgeon General published an 82-page advisory in 2023 dissecting the issue from its health outcomes to the benefits of connected communities. Parks and recreation organizations have and will continue to play a vital role in combating social isolation through the provision of services and physical spaces that provide opportunities for positive social interactions. Organizations can actively provide curated services with the primary intention of socialization, or they can simply continue to highlight their service menu and its benefits. Allison Colman, NRPA’s Director of Programs, urges the parks and recreation organizations to leverage their parks and community spaces to build social and intergenerational connectedness and relationships. She also expects addressing loneliness as a growing area of focus moving forward. 46 QUALITY SERVICES PLAN PRIORITY AREAS What does this mean for El Mirage Parks & Recreation? The Community Needs Assessment Survey revealed that community events were by far the most in-demand program type, signaling the community’s desire for social connection. While the City’s current Special and Community Events provide residents with a variety of opportunities to gather, the department can continue evaluating potential new event experiences to meet strong demand for socialization opportunities. Adaptive Sports for Active Adults Seventy-six million Americans were born between 1946 and 1964, representing the Baby Boomer generation. This cohort does not relate to the term “senior”, with the park and recreation industry adopting the term “Active Adults”, nor do they wish to engage in the same types of activity as do their “elders”. Today’s Active Adults are social-cause oriented, care about vitality and activity, and are fitness and wellness driven to stay healthy and age well. In response, parks and recreation organizations are getting creative in providing fun and adequate services, with adaptive sports – such as short mat bowling and walking soccer – currently trending nationwide. While these two specific examples may prove to be a fad in the long term, modified traditional individual and team sport activities are more likely to have staying power in our industry as they meet the social, fitness, and wellness needs of Active Adults. What does this mean for El Mirage Parks & Recreation? The El Mirage Senior Center currently provides some adaptive sport offerings, such as Chair Volleyball and Cornhole, that are in line with this national trend. The department can continue to engage both with Senior Center members and the community’s Active Adults who are not members, providing a wide variety of services that vary in physical demand to ensure that all needs are met. 47 QUALITY SERVICES What does this mean for El Mirage Parks & Recreation? While the department offers some arts and crafts programs at the Senior Center, it does not provide any additional arts programming. The City has a partnership with the Dysart Unified School District that includes displaying student artwork at City Hall for public viewing. However, if the department wishes to address arts programming in relation to the NRPA trend referenced above, working with local arts organizations, such as the West Valley Arts Council and WHAM Art Association, may be the most advantageous option given their reputation, established presence in the community, and service area expertise. PLAN PRIORITY AREAS Arts Programming Arts programming provided by park and recreation organizations across the country is flourishing, as organizations are working towards bringing both visual and performing arts to their communities. NRPA highlights one of the Maryland-National Capital Park and Planning Commission’s (M-NCPPC) community-based arts programs that targets their community’s teens and young adults, the Young Artists Apprenticeship program. This program pairs together teen participants with professional artists/teachers in a one-on-one mentor-mentee relationship that’s guided through a variety of site-specific programs such as murals, sculpture installations, and many others. This innovative and heralded program has been well- supported, and M-NCPPC is hoping to progress the program into areas such as show production, videography, editing, and more. 48 QUALITY SERVICES 2.1 ADOPT A SERVICE DELIVERY PHILOSOPHY/STRATEGY Adopting a service design and delivery philosophy provides the foundation for consistent, transparent, and community-aligned decisions. For El Mirage Parks and Recreation, it ensures that programs and services are intentionally shaped by resident needs and interests, delivered within the City’s capacity, and guided by principles that promote equity, quality, and long-term sustainability. 2.2 DEVELOP A SERVICE EVALUATION PROGRAM A structured, repeatable process for reviewing park and recreation services will help ensure they remain relevant, mission-aligned, and responsive to community needs. The program will establish consistent criteria for assessing performance, participation, equity, cost recovery, value, and satisfaction, allowing the department to make informed decisions about what to continue, modify, expand, or sunset. PLAN PRIORITY AREAS 2.3 IMPLEMENT A RECREATION MANAGEMENT SOFTWARE SYSTEM (RMSS) Adopting an RMSS will streamline core functions, including program registration, facility reservations, point-of-sale transactions, and customer communication. A comprehensive RMSS can also enhance staff efficiency, improve data accuracy, expand reporting capabilities, and provide a more seamless and user-friendly experience for residents. 2.4 MAINTAIN AN UNDERSTANDING OF LOCAL PUBLIC HEALTH INDICATORS Maintaining an understanding of local public health indicators is crucial for the Department to effectively address community health needs and improve residents' overall well-being. Public health indicators provide valuable insights into the state of health in El Mirage, influencing decisions on recreation service development and facility enhancements. By staying informed, the Department will continue to play a critical role in promoting healthy lifestyles and contributing to community resilience. 2.5 EVALUATE PARK AND RECREATION TRENDS FOR RELEVANCE AND FEASIBILITY Regularly review emerging trends in recreation, leisure, and public health to determine which opportunities are appropriate for El Mirage. This analysis ensures that new or evolving services are not adopted simply because they are “popular,” but because they align with community needs and/or interests, organizational capacity, and financial sustainability. 49 QUALITY SERVICES 2.8 DEVELOP AN ASSET MANAGEMENT PLAN An asset management plan is a strategy for responsibly managing the physical assets of a system, directing investment decisions in development, maintenance, rehabilitation, replacement, or disposal, ensuring that desired levels of service and other operational objectives are met. The development of an asset management plan for El Mirage’s park and recreation assets will help determine where future capital, annual maintenance, and operating funds should be allocated to maintain the park and recreation system at a high level of service. PLAN PRIORITY AREAS 2.7 ESTABLISH LEVELS OF SERVICE STANDARDS FOR PARKS MAINTENANCE Defined service levels for park maintenance are crucial in eliminating guesswork and ensuring the system is consistently and professionally cared for. Clear standards for appearance, response times, and preventive maintenance create a measurable “level of care” that guides budgeting, staffing, scheduling, and accountability. 2.6 DOCUMENT PARKS MAINTENANCE CAPACITY Documenting maintenance capacity — including internal staff, contracted services, and Public Works support — is critical to determining the proper level of effort required to keep the system operational. A clear, transparent accounting will reveal where hidden labor is masking structural shortfalls, expose actual resource needs, and prevent the City from making decisions based on incomplete or misleading assumptions. This level of clarity is essential for building a sustainable, defensible maintenance model as the system grows. 2.9 REPLACE/REHABILITATE PARK AMENITIES IN POOR CONDITION Replacing or rehabilitating park amenities in poor condition is essential to maintaining safety, functionality, and community trust. The 2022 Parks Needs Assessment and 2025 Master Plan’s site review process highlights specific assets (e.g., playgrounds, picnic areas, and walkways) that no longer meet acceptable standards and pose increasing maintenance and risk concerns. Addressing these deficiencies now prevents further deterioration, protects the City’s existing investments, and ensures residents experience parks that are safe and aligned with El Mirage’s commitment to quality. 50 QUALITY SERVICES 2.11 CREATE COMMUNICATIONS PROTOCOLS FOR CONTRACTOR OVERSIGHT AND QUALITY CONTROL Establishing communications protocols for contractor oversight and quality control will help ensure that contracted maintenance and service providers meet the City’s expectations for safety, performance, and consistency. Clear standards, reporting procedures, and communication channels reduce misunderstandings, improve accountability, and allow staff to address issues quickly and effectively. 2.12 OBTAIN TREE CITY DESIGNATION Pursuing Tree City USA designation demonstrates El Mirage’s commitment to environmental stewardship, community pride, and long- term urban forestry management. This recognition not only elevates the City’s credibility when seeking grants or partnerships, but also establishes a framework for maintaining healthy trees, improving shade, and enhancing overall park and neighborhood quality. PLAN PRIORITY AREAS 2.10 IMPLEMENT A COMPUTERIZED MAINTENANCE MANAGEMENT SOFTWARE SYSTEM (CMMS) Implementing a CMMS will position the department to adopt a proactive, data-driven approach to asset maintenance. A CMMS improves efficiency by tracking work orders, asset conditions, lifecycle costs, and preventive maintenance schedules in one organized system—helping the City extend asset life, reduce avoidable repairs, and allocate resources more strategically. Shade is essential for improving comfort, safety, and year-round usability, especially in desert climates where heat can limit interest and activity in outdoor spaces. Adding natural or built shade structures to playgrounds, picnic areas, and other high-use amenities reduces the effects of urban heat islands and encourages more frequent and diverse park use. 2.13 ENHANCE SHADE IN PARKS 51 51 ACTIVATED SPACES & PLACES Activated spaces and places are alive with activity and a sense of belonging. They encourage movement, connection, and discovery for residents of all ages and backgrounds. Well-used spaces and places strengthen neighborhoods, foster a sense of community, and improve health and well-being. The department will continue to design, program, and maintain spaces that are safe, accessible, welcoming, and feel alive every day. From casual daily visits to major community celebrations, each park and facility will reflect care, inclusivity, and sustainability. Activation will mean more than activity; it will mean a shared sense of ownership where residents see parks and public places as vital parts of community life, cared for and celebrated together. Recommended actions (outlined on the following pages and in the department’s Strategic Plan) are intended to produce the following outcomes when places and spaces in the park and recreation systems are activated. increased participation improved safety improved and increased engagement between the community and staff community ownership enhanced understanding of department opportunities increased value/utility of parks and recreation PLAN PRIORITY AREAS 52 ACTIVATED SPACES & PLACES PARK CLASSIFICATIONS The Master Plan categorizes El Mirage’s parks into two types: Neighborhood Parks and Community Parks. These categories are consistent with those identified in the City’s 2020 General Plan. The existing park acreage of each park type is listed in Figure 13. PARK TYPE ACRES SIZE Neighborhood Park 20.33 Less than 5 acres Community Park 42.80 More than 5 acres Total 63.13 Park Classification Definitions Neighborhood Parks: Neighborhood parks are medium-sized green spaces designed to serve the daily recreation needs of the neighborhoods immediately adjacent to the park. Neighborhood parks typically range from 0.5 to 5 acres and serve community members within a half-mile radius. They typically contain mostly passive recreation amenities such as picnic tables and small play areas, but can occasionally contain one or two sport courts or small fields. Community Parks: Community parks are large green spaces designed to serve the daily recreation needs of the city at large. Community parks typically range from 5 to 40 acres and serve community members within a 2-mile radius. They typically contain both active and passive amenities such as sports facilities, picnic areas, play areas, restrooms, and dedicated parking. PLAN PRIORITY AREAS Figure 13: Park Acreage by Park Type 53 ACTIVATED SPACES & PLACES Additional Classification Definitions Greenways and Trails: Greenways and trails are linear spaces that offer recreation and transportation opportunities for the City at large. These are often designed as off-street corridors (such as rivers, washes, canals, rail lines, utility corridors, etc.) to maximize safety and comfort. Greenways and trails generally consist of walking, biking, hiking, and equestrian paths with supporting amenities such as benches, wayfinding signage, and waste receptacles. When combined with other pedestrian and bikeways infrastructure, greenways and trails can provide connectivity to parks, residential neighborhoods, schools, commercial areas, and other community destinations. Joint-Use Facilities: Joint-use facilities typically provide recreation access to facilities that are not owned or partly owned by the City of El Mirage. Typical joint- use facilities and their agreements are between school districts, public agencies, private entities, or nonprofit organizations that own and operate facilities within the City. Common amenities within these agreements include access to school playgrounds, sports courts, sports fields, or walking tracks. For the purposes of this Plan, no joint-use facility is documented. PLAN PRIORITY AREAS 54 ACTIVATED SPACES & PLACES PLAN PRIORITY AREAS ID PARK NAME ADDRESS AREA ACRES TYPE 1 Basin Park N. 125th Ave. Central, south of Cactus Rd 20.00 Community Park 2 Bill Gentry Park 14010 N. El Mirage Road North 8.00 Community Park 3 Brown Family Park 13401 N. 127th Avenue North-west 2.50 Neighborhood Park 4 Buena Vida Park 12900 N. 124th Lane Central 2.40 Neighborhood Park 5 Charter Oak Park 12701 W. Charter Oak Road Central-west 0.80 Neighborhood Park 6 Dreyfus Park 12933 W. Dreyfus Drive North-west 1.20 Neighborhood Park 7 Dahlia Park 12814 W. Dahlia Drive North-west 0.90 Neighborhood Park 8 Gateway Park 10100 N. El Mirage Road South 14.80 Community Park 9 North Brisas / Castro Park 13055 N. B Street East 1.00 Neighborhood Park 10 Parque Verde 13200 N. 127th Lane West 1.40 Neighborhood Park 11 South Brisas Park 12325 N. B Street East 1.00 Neighborhood Park 12 Veteran's Park 12400 N. 128th Drive West 2.40 Neighborhood Park 13 Sundial IV Park 11602 N Main St Central-east 6.05 Neighborhood Park 14 El Mirage Library Demonstration Park 13513 N El Mirage Rd Central 0.68 Neighborhood Park Sub Total Acres 63.13 Basin Park (undeveloped) 13.1 PARK DESCRIPTIONS El Mirage has three community parks and eleven neighborhood parks, totaling approximately 63 acres of parkland. Figure 14 displays the full list of City parks in El Mirage, their associated acreages, and their park classifications. Note: For more detailed information on all parks, please refer to Supplement B: Parks & Facilities Maps and Information Park and the 2022 Recreation Facility Assessment and Level of Service Analysis document. Figure 14: El Mirage Parks Summary 55 ACTIVATED SPACES & PLACES LEVEL OF SERVICE ANALYSIS A park Level of Service (LOS) analysis is a method used in park planning to evaluate how parks, open spaces, and facilities serve a community. This analysis uses three inputs to determine the overall park LOS for El Mirage. 1. Population-based LOS analysis uses population and park acres. 2. Accessibility-based LOS uses residential population density and park locations to determine the accessible distance to and from parks. 3. Amenity-based LOS analysis uses population and park amenity counts and compares them to national averages. Together, these three inputs communicate how well the existing parks system serves the community from a data-driven process. These findings will complement the feedback gathered from the community, stakeholders, city staff, and general best practices. The LOS analysis can also be used to determine future conditions using population growth projections to help guide park planning efforts. Population Level of Service A population-based park acreage assessment demonstrates the extent to which the City is meeting its established goal of providing five acres of parkland for every 1,000 residents. PLAN PRIORITY AREAS Figure 15: Existing and Future Park Acreage Level of Service LEVEL OF SERVICE CURRENT (all City parks) 2050 LOS Existing Park Acreage 63.13 63.13 Recommended Adopted Standard per 1,000 Population 5.00 5.00 Acres per 1,000 Population 1.76 1.51 Total Surplus/Deficit Acres per 1,000 Population -3.24 -3.49 Acres in Deficit 115.90 145.87 DETAILS 2020 2050 Population 35,805 41,800 Acres per 1,000 Population 35.81 41.80 Park acres needed (5 per 1,000) 179.03 209.00 Sources: U.S Census Bureau 2020 Census, Maricopa Association of Governments 56 ACTIVATED SPACES & PLACES PLAN PRIORITY AREAS Figure 15 shows the existing population LOS in El Mirage. Using 2020 population estimates, the City currently has 1.76 acres for every 1,000 residents, which puts the City approximately 3.24 park acres per 1,000 residents behind its established goal. For the 35,800 current residents in El Mirage, the City would need to add 115.9 additional park acres to meet its goal. Additionally, Figure 15 shows the existing park acreage LOS with the future projected population. Future population projections are derived from the Maricopa Association of Governments (2016). The population of El Mirage is expected to increase steadily over the next 20 years. If the City does not add additional parkland, the total acres in deficit may increase from 115.9 to 145.9 over the next two decades. Population Level of Service With Consideration of HOA Amenities Traditional park level-of-service (LOS) standards, such as acres per 1,000 residents, are valuable reference points. Still, they do not always tell the whole story in communities with a substantial network of privately owned park amenities. In El Mirage, homeowners’ associations (HOAs) provide a meaningful share of neighborhood-scale green space, playgrounds, and other park amenities that shape how residents experience parks and open spaces daily. While these amenities are not part of the City’s park inventory and are governed separately, they enhance access, proximity, and overall recreational opportunities for many households. Relying solely on city-owned acreage can overstate the perceived shortfall in park LOS and lead to conclusions that do not fully reflect on-the-ground conditions. A more complete understanding of El Mirage’s park system considers how public parks, HOA amenities, walkability, accessibility, park quality, and geographic distribution work together as an integrated system. Recognizing the role of HOA assets does not diminish the importance of City parks or the need for strategic public investment; rather, it helps ensure that future planning decisions are grounded in a realistic assessment of how residents are currently served and where targeted improvements will have the greatest community benefit. Figure 16 on page 57 illustrates the LOS in El Mirage with consideration of HOA park acreage. Further details on HOA parks can be found on page 58. 57 ACTIVATED SPACES & PLACES Accessibility Level of Service An accessibility analysis was conducted to determine the geographic distribution and accessibility of El Mirage’s park system. The analysis visualizes which areas have walking access to a park by showing areas within a 10-minute walking distance. The analysis generates a “walkable service area” around each park by using routes based on the road network and park access points. PLAN PRIORITY AREAS Figure 16: Existing and Future Park Acreage Level of Service With HOA Parks LEVEL OF SERVICE CURRENT (all City parks) 2050 LOS Existing Park Acreage 63.13 63.13 HOA Acreage 39.82 39.82 Recommended Adopted Standard per 1,000 Population 5.00 5.00 Acres per 1,000 Population 2.88 2.46 Total Surplus/Deficit Acres per 1,000 Population -2.12 -2.54 Acres in Deficit 76.08 106.05 DETAILS 2020 2050 Population 35,805 41,800 Acres per 1,000 Population 35.81 41.80 Park acres needed (5 per 1,000) 179.03 209.00 Sources: U.S Census Bureau 2020 Census, Maricopa Association of Governments 58 ACTIVATED SPACES & PLACES HOA Parks: HOAs are found throughout the City, many of which feature private parks with amenities such as swimming pools, clubhouses, playgrounds, and other recreational facilities reserved exclusively for HOA residents. While these facilities are not open to the general public, they play a critical role in closing park access gaps within their respective HOA community and the City at large. Although the City does not own or maintain these parks, nor are the acres included in the LOS Analysis, these 39.82 acres of HOA parkland positively contribute to the overall system. Figure 17 displays the HOA boundaries, as well as the combined half-mile walkable distances to HOA and City parks. PLAN PRIORITY AREAS Figure 17: HOAs and Private Parks 59 ACTIVATED SPACES & PLACES Walkability: Figure 18 depicts the half-mile walkable areas to parks, highlighted by the green shade, as well as the orange shaded areas that depict the residential areas. The orange areas without a green shade are considered park-access gaps. This analysis can be used to determine improvements for sidewalks, bicycle facilities, trails, and roads to improve park accessibility. The City can also use this analysis to help determine where to build new parks to address gaps. PLAN PRIORITY AREAS Figure 18: Walking Distance to Parks 60 ACTIVATED SPACES & PLACES Trail Accessibility: An accessibility analysis was also conducted for existing trails in El Mirage. This was completed to help understand which areas throughout the City have access to the existing trail network. Figure 19 displays the half-mile walkable distances to trails in El Mirage depicted by the blue shade. PLAN PRIORITY AREAS Figure 19: Walking Distance to Trails 61 ACTIVATED SPACES & PLACES Amenity Level of Service An amenity-based LOS analysis was performed by comparing El Mirage's existing recreation amenities with park metric benchmarks derived from NRPA’s annual Agency Performance Review. The NRPA metrics are based on average results of a comprehensive nationwide survey of park and recreation agencies from 2008 through 2023. The planning team uses the NRPA metrics as guidelines for best practices in cities with a similar population to El Mirage. The team analyzed the 2022 El Mirage Recreation Facility Assessment and Level of Service Analysis in combination with the fieldwork done as part of the 2025 Master Plan’s site review process, to determine amenity inventory counts of each City park. El Mirage’s existing park amenities were totaled to understand the number of amenities available to residents. Amenity totals are included in Figure 19 alongside recommended benchmark service levels based on the current population. Amenities shaded in green meet the needs of the population, amenities in orange are on the cusp of meeting the needs, and amenities in red do not meet the needs of the current population. The two far-right columns in Figure 20 also show the existing City amenities, using future population projections to determine the future amenity level of service. As the population increases, deficits increase if no new amenities are added citywide. While the amenity LOS analysis serves as a powerful indicator for identifying deficits, it should not be the only indicator for identifying amenity shortfalls. It is also important to consider regional trends, El Mirage’s unique demographics, and the needs identified during the outreach process. PLAN PRIORITY AREAS 62 ACTIVATED SPACES & PLACES Figure 20: Existing and Future Amenity Level of Service PLAN PRIORITY AREAS AMENITY LEVEL OF SERVICE Total Existing Inventory Recommend ed City Standard (1/# pop) Total Facilities Needed Total Surplus / Deficit Total Future Facilities Needed Total Future Surplus Deficit Indoor Rec Facilities Recreation Center 1.0 26,100 1.4 -0.4 1.6 -0.6 Community Center 0.0 29,600 1.2 -1.2 1.4 -1.4 Senior Center 1.0 31,700 1.1 -0.1 1.3 -0.3 Teen Center 1.0 28,000 1.3 -0.3 1.5 -0.5 Public Library 1.0 25,000 1.4 -0.4 1.7 -0.7 Outdoor Park & Rec Facilities Picnic Area (12+ People) 7.0 5,000 7.2 -0.2 8.4 -1.4 Playground 11.0 2,900 12.3 -1.3 14.4 -3.4 Restroom Facility 2.0 4,600 7.8 -5.8 9.1 -7.1 Basketball 5.5 8,500 4.2 1.3 4.9 0.6 Volleyball 1.0 10,000 3.6 -2.6 4.2 -3.2 Tennis 0.0 4,000 9.0 -9.0 10.5 -10.5 Pickleball 0.0 9,300 3.9 -3.9 4.5 -4.5 Rectangular Soccer Fields 2.0 10,100 3.5 -1.5 4.1 -2.1 Football 2.0 16,500 2.2 -0.2 2.5 -0.5 Splashpad/Sprayground 1.0 35,000 1.0 0.0 1.2 -0.2 63 ACTIVATED SPACES & PLACES AMENITY LEVEL OF SERVICE Total Existing Inventory Recommend ed City Standard (1/# pop) Total Facilities Needed Total Surplus / Deficit Total Future Facilities Needed Total Future Surplus Deficit Outdoor Park & Rec Facilities Diamond Fields* 3.0 10,500 3.4 -0.4 4.0 -1.0 Youth Baseball 2.0 5,600 6.4 -4.4 7.5 -5.5 Adult Baseball 0.0 16,200 2.2 -2.2 2.6 -2.6 Youth Softball 1.0 10,600 3.4 -2.4 3.9 -2.9 Adult Softball 0.0 9,400 3.8 -3.8 4.4 -4.4 Swimming Pool 1.0 28,100 1.3 -0.3 1.5 -0.5 Skate Park 1.0 30,400 1.2 -0.2 1.4 -0.4 Pump Track 0.0 106,000 0.3 -0.3 0.4 -0.4 Stage (no built-in seating) 1.0 42,000 0.9 0.1 1.0 0.0 Amphitheater (built-in seating/terrace) 0.0 31,500 1.1 -1.1 1.3 -1.3 Concession Stand 2.0 15,600 2.3 -0.3 2.7 -0.7 Community Garden 1.0 24,800 1.4 -0.4 1.7 -0.7 Dog Park 1.0 26,700 1.3 -0.3 1.6 -0.6 Walking Path 5.0 5,300 6.8 -1.8 7.9 -2.9 Outdoor Exercise Area/Exercise Path 1.0 28,000 1.3 -0.3 1.5 -0.5 PLAN PRIORITY AREAS *Indicates amenity that may have a shared use (e.g., Diamond fields with dual uses for softball and youth baseball) YMCA facilities have been included in this analysis 64 ACTIVATED SPACES & PLACES BASIN PARK EXPANSION The master planning and community engagement process included strategies to gather both citywide and park-specific feedback for park improvements. The City used this as an opportunity to determine the elements that could be included in the 14-acre expansion of Basin Park. This City-owned land would provide residents with many new active parks and recreation opportunities and complement the existing passive recreation that Basin Park currently provides. The City used past planning efforts, ongoing survey findings, the first community workshops, stakeholder and staff feedback, and the results from the existing conditions analysis to develop two preliminary concepts. Figures 21 and 22 were presented at the second multi- day community workshop to gather input from El Mirage residents. Interactive posters and an online virtual engagement room allowed the team to understand which of the two concepts resonated with the community more and to determine what modifications to make to develop one preferred concept. Both preliminary concepts had similar amenities (parking, multi-use courts, multi-purpose fields, walking paths, an inclusive playground, a dog park, and picnic areas). Major differences between the two included a more prominent, shaded amphitheater and more versatile open grassy areas, compared to a smaller stage and two dedicated, large, multi-purpose fields. PLAN PRIORITY AREAS Figure 21: Option 1 Preliminary Concept Figure 22: Option 2 Preliminary Concept 12/22/2025 65 ACTIVATED SPACES & PLACES PLAN PRIORITY AREAS Preferred Concept The feedback collected from the community workshop and the virtual engagement room resulted in Preliminary Concept #2 being the design that resonated the most with residents. The team received several requests to adjust, add, and/or edit certain proposed park features. The results were also shared with the City Council and staff prior to determining the final direction to take the preferred concept. Major Park Amenities • Parking lot (approx. 302 parking spaces) • Paved shared use paths (walking, bicycling, maintenance vehicle) • Shaded group picnic areas • Shaded all-inclusive playground • Splash pad • Restroom buildings • Multi-use sports courts (tennis, pickleball, handball) and volleyball courts • Multi-purpose rectangular sports fields and open grassy areas • Shaded amphitheater • Shaded fitness area • Dog park (large and small breed areas) • Disc golf course (in existing area of Basin Park, east of expansion) • Pedestrian-scale lighting, emergency blue light poles, and park surveillance • Future Cactus Road improvements (road widening, traffic signal at 125th Dr., pedestrian hybrid beacon at 123rd Ln., sidewalks, planted parkways, dedicated left turn lanes, stormwater infrastructure, etc.) Figure 23: Preferred Basin Park Concept 66 ACTIVATED SPACES & PLACES SAFE ROUTES TO PARKS CONNECTIVITY PLAN The El Mirage Parks and Recreation Master Plan identifies opportunities to enhance the City’s current bicycle and trail network by improving connectivity to City parks. Figure 24 displays opportunities to upgrade existing facilities, as well as install new ones to create an interconnected network of safe routes to parks for pedestrians and bicyclists. PLAN PRIORITY AREAS Figure 24: Proposed Connectivity Map 67 ACTIVATED SPACES & PLACES The proposed bicycle and trail facilities shown in Figure 24 were developed based on an evaluation of the following: Existing trails and bicycle facilities Previously proposed trails and bicycle facilities from the City’s General Plan Existing road width and striping, including on-street parking Opportunities to complete gaps between existing facilities Opportunities to improve connectivity to parks If implemented, the proposed bicycle and trail network shown in Figure 24 will expand access and connectivity to El Mirage’s parks and recreation system by providing viable options to travel by bicycle or on foot. The City reserves the right to implement projects at its discretion and as funding becomes available. Factors that PLAN PRIORITY AREAS may influence the timing of future implementation include capital improvement funding, grant opportunities and programs, and opportunities to leverage City-owned land and other planned projects, such as street repaving or restriping or upcoming development projects. While the network in Figure 24 spans the city, it was developed specifically to provide safe routes to parks and does not capture all opportunities for bicycle and trail facilities in El Mirage. The City can use Figure 24 as the foundation for future planning efforts that analyze the entire city at the same level of detail, such as an Active Transportation Plan. Overview of Bicycle and Trail Facilities The bicycle and trail facilities shown in Figure 24 include: Shared Lane/Bicycle Boulevard: Shared lanes do not provide a dedicated space for bicyclists and instead direct bicyclists and motorists to share the road. Because of this, shared lanes and bicycle boulevards are only appropriate on low-speed, low-volume roadways. These roadways can be upgraded from shared lanes to bicycle boulevards through the installation of signage and pavement markings, volume management strategies such as diverters, and traffic calming measures such as speed humps, radar feedback signs, and neighborhood traffic circles. 12/22/2025 68 ACTIVATED SPACES & PLACES PLAN PRIORITY AREAS Bicycle Lane: Bicycle lanes are one-way on-street facilities that dedicate right- of-way to bicyclists within the roadway using a combination of pavement markings and signs. Bicycle lanes should include buffer space whenever feasible to provide greater separation between bicyclists and motor vehicles. Separated Bicycle Lane: Separated bicycle lanes, also known as protected bicycle lanes or cycle tracks, are on-street bicycle facilities with horizontal and vertical separation from vehicles. Vertical separation, such as flexible posts, landscaping, and parked vehicles, is used to improve the comfort and safety of bicyclists. The installation of separated bicycle lanes has been shown to reduce bicycle-vehicle crashes and increase bicycle ridership. Shared Use Path (Paved): Shared use paths, also known as multi-use paths, are paved, two-way off-street facilities dedicated to non-motorized users. Shared-use paths are designed for and used by pedestrians, bicyclists, and individuals using other mobility devices, including wheelchairs, skateboards, scooters, and roller skates. Shared Use Trail (Unpaved): Shared-use trails are unpaved off-street facilities that can accommodate a wide range of trail users and can be located in open space areas, as well as adjacent to waterways, parks, golf courses, roadways, housing, and more. A shared-use trail is intended to be a firm-surface trail that, to the greatest extent possible, meets the requirements for Americans with Disabilities Act (ADA) compliance. Improvement Opportunities • Enhanced Crossing (Traffic Study Needed) Enhanced crossings identify areas where a new crossing would connect proposed bicycle facilities and trails, enabling bicyclists and pedestrians to cross roadways. Traffic studies will be needed to determine if a new crossing is warranted. Crossings may be paired with additional traffic-control devices. • Trailhead Trailheads are access points where pedestrians, bicyclists, and other non- motorized users can access the trail system. Trailheads may also function as rest and orientation points, especially where two or more trails meet. Trailheads may provide various levels of amenities, depending on trail type, location, and need. • Future Connection Opportunity These opportunities highlight areas where the City can coordinate with developers or neighboring jurisdictions to facilitate connectivity between areas of interest. Note: see Supplement C: Bicycle Facility & Urban Trail Design Guidelines for a more detail overview of bicycle facilities and urban trails. 69 ACTIVATED SPACES & PLACES 3.1 APPLY THE PREFERRED CONCEPT FOR BASIN PARK Applying the preferred concept for Basin Park allows El Mirage to strategically address park amenity gaps identified in the Level of Service analysis and reinforced through community engagement. By advancing the preferred concept that reflects both demonstrated need and resident priorities, the City can invest in amenities that meaningfully expand access, improve equity, and enhance overall system performance. 3.2 DEVELOP A MASTER PLAN FOR BILL GENTRY PARK A Master Plan specific to Bill Gentry Park will help the City identify the amenities, improvements, and services that best meet the needs and interests of North El Mirage residents. A focused planning process ensures investments are guided by community input, aligned with service gaps, and designed to improve access and equity within the park system. 3.4 EVALUATE THE FEASIBILITY AND BENEFITS OF A NEIGHBORHOOD PARK IN THE CENTRAL-WEST AND NORTH REGIONS OF EL MIRAGE A new neighborhood park in the central-west and north region of El Mirage would help reduce the current minor park-access gap and strengthen neighborhood livability. These areas are the only gaps identified in the combined City and HOA park access network. Exploring feasibility helps the City understand land opportunities, costs, and community benefits so decisions about expansion are grounded in need, equity, and long-term value. PLAN PRIORITY AREAS 3.3 RENOVATE AND ENHANCE SUNDIAL IV PARK Implement targeted improvements at Sundial IV Park to address safety, security, connectivity, and aging infrastructure. Key enhancements include pedestrian bridge improvements, perimeter fencing, upgraded security and lighting, and replacement or enhancement of the ramada, playground, and surfacing. 3.5 EVALUATE THE FEASIBILITY OF ADDING WALKING LOOPS TO VARIOUS PARKS Analyzing the feasibility of adding walking loops to parks such as Bill Gentry, Brown Family, Charter Oak, and Veterans’ Parks will help determine whether these amenities can be integrated effectively into existing park layouts. This evaluation should identify space availability, design considerations, and potential community benefits, ensuring that any new loops enhance daily use and support health and wellness. 70 ACTIVATED SPACES & PLACES 3.7 IMPLEMENT THE SAFE ROUTES TO PARKS CONNECTIVITY PLAN Implementing the Safe Routes to Parks Connectivity Plan will strengthen safe, convenient, and walkable access to key destinations, including Gateway, Basin, and Bill Gentry Parks. Prioritizing these corridors ensures that more residents, especially youth, seniors, and households without vehicles, can reach parks comfortably and reliably. This effort supports both community health and equitable access by making parks easier and safer to use every day. 3.8 ESTABLISH AN INTERDEPARTMENTAL PLANNING COLLABORATION TO IMPLEMENT MULTIMODAL PLANNING EFFORTS The creation of an interdepartmental planning collaboration will ensure that multimodal projects such as trails, walkways, bike routes, and safe street connections are coordinated across Parks, Public Works, Planning, and other key City departments. This approach will streamline decision-making, reduce duplication, and align investments so that improvements support both mobility and park access goals. 3.9 INCLUDE POUR-IN-PLACE SURFACING TO ENHANCE ADA ACCESSIBILITY Adding pour-in-place rubber surfacing for both existing and new playgrounds will significantly improve safety, accessibility, and year- round usability. This investment supports ADA compliance, reduces maintenance compared to loose-fill materials, and ensures that children and caregivers of all abilities can navigate play areas more easily. PLAN PRIORITY AREAS 3.6 DEVELOP A PROGRAM AND PARTNERSHIP PLAN FOR BILL GENTRY PARK Developing a program and partnership plan for Bill Gentry Park will identify appropriate uses, such as a farmers’ market or activating the concession building, that can bring the space to life. This effort will clarify programming opportunities, operational requirements, and potential partners who can help expand services without overextending staff or resources. 3.10 ENHANCE PARKS SECURITY Enhancing parks’ security through measures such as pedestrian-scale lighting, security cameras, increased patrol presence, and clear ranger or staff protocols will improve both real and perceived safety throughout the system. These upgrades help deter unwanted activity, support safe use during early morning and evening hours, and create a more welcoming environment for all park and trail users. 71 ACTIVATED SPACES & PLACES 3.12 CREATE A STANDARDIZED RENTAL PROGRAM Creating a standardized rental program for fields, ramadas, garden plots, the senior center, and other rentable assets will streamline processes, improve consistency, and ensure fair and transparent access for all users. A unified system helps staff manage scheduling, pricing, and availability more efficiently while providing residents with a clear, predictable experience. Standardization will also support better revenue tracking and resource planning as the department grows. PLAN PRIORITY AREAS 3.11 FINALIZE THE DESIGN OF AN ADOPT-A-PARK/FRIENDS-OF-THE-PARKS PROGRAM The development of an Adopt-a-Park or Friends-of-the-Parks program will help the department establish a structured, community- driven model for volunteerism and park stewardship. Designated service days, such as “Make a Difference Day,” create predictable opportunities for residents, businesses, and civic groups to contribute to park beautification and maintenance. 72 72 A CULTURE OF EXCELLENCE A culture of excellence is a mindset. It means the department strives for continuous improvement, develops its people, refines its systems, and holds itself accountable to high standards of performance. As a young and growing department, El Mirage Parks and Recreation’s long-term success depends on the professionalism, creativity, and integrity of its team. Excellence builds confidence among residents, partners, and City leadership, ensuring that the department is trusted to manage resources wisely and deliver results. The department will cultivate a workforce defined by creativity, collaboration, and accountability. Investing in staff development, cross-department partnerships, and data-informed management will ensure that excellence becomes not just an aspiration but a habit. This culture of excellence will build public confidence, inspire innovation, and ensure the department remains a trusted steward of community resources and experiences. Recommended actions (outlined on the following pages and in the department’s Strategic Plan) are intended to produce the following outcomes when the organization's culture is healthy and consistently strives for excellence. optimization of resources/productivity staff retention and continuity a healthy workplace PLAN PRIORITY AREAS 73 A CULTURE OF EXCELLENCE FINANCIAL STEWARDSHIP & SUSTAINABILITY Fiscal stewardship lays the groundwork for a stable, trusted, and resilient park and recreation system. For El Mirage, embracing financial sustainability from the start ensures resources are used wisely, and services can endure as the community grows. To that end, El Mirage Parks and Recreation will benefit from a clear, defensible financial sustainability strategy rooted in the beneficiary of service—from “common good” services to “exclusive” services—that provides the foundation for allocating public dollars across departmental services. This strategy: Clarifies how public dollars are used, ensuring tax support is used to support services with a broad community benefit. Establishes fair, transparent cost recovery goals for all services, giving staff a shared framework to price programs responsibly and sustainably. Supports equity, protecting access to common good services while ensuring exclusive benefit services contribute an appropriate and just share of costs. Builds organizational discipline early, helping the department grow intentionally rather than reactively as it begins expanding offerings and assuming more responsibilities. While this strategy focuses on operations rather than capital, it establishes the financial backbone the department needs as it continues to expand, ensuring that, as El Mirage grows, the park and recreation system develops in a manner that can be sustained over time. Department Service Categories The development of categories which include services that are alike in "purpose" is important when it comes to justifiable and equitable allocation of subsidy, cost recovery levels, and assignment of budget and general ledger lines to account for a category’s fiscal performance. The benefits of this type of approach are two-fold: It is inefficient for the department to determine cost recovery expectations for each individual service, including facility, activity, or event Categorizing by “type of service” or “likeness of service” discourages attempts to determine fees and charges (and therefore cost recovery decisions) based upon special interests, age-based services, or individual values. PLAN PRIORITY AREAS 74 A CULTURE OF EXCELLENCE Beneficiary of Service Determining the “beneficiary of services” is a primary driver in how the department can begin to make informed and defensible taxpayer investment decisions. Following this concept, service categories are ranked from the one most closely aligned with the definition of “common good” to the one most closely aligned with the definition of “exclusive benefit”. By ranking service categories in this manner, contrasts begin to emerge between services that should justifiably receive greater subsidy (common good services) and those that may receive little to no subsidy (exclusive benefit services). Common Good Services are accessible, of benefit to all in a community, and provide universal value. Essentially, these are services that contribute to the “common good” and can be characterized as essential (“must-haves”), having community-wide interest and far-reaching impacts. Services contribute to greater equity, cultural awareness, and make everyone in El Mirage’s life better. Exclusive Benefit Services are oriented toward individual use rather than broad public value and are generally discretionary, with limited community-wide impact and potential barriers to access. Below is a suggested list of recommended department service categories and definitions ranked by the beneficiary of service. Open Access: Access to parks, park amenities, and/or recreation facilities, which does not include supervision or oversight by staff, and activity is self-directed by the user or participant. Community Events: Annual events planned to be appealing and accessible to a majority of, or the entire community, regardless of age, ability/skill, family composition, etc. Equity Services: Services that focus on addressing community inequities and improving access to leisure opportunities. Drop-in Activities: Activities that do not require registration, are non-instructed, and include staff/volunteer oversight. Enrichment Activities: Classes, clinics, workshops, and other led and/or instructed activities designed to enhance self-sufficiency and personal development through education. Instructional Activities: Classes, clinics, workshops, and other led and/or instructed activities which include instruction and the primary goal of introducing participants to a skill at a “learn to” level. Special Events: Events designed for a niche market or a specific interest. Rentals: Space and facility reservations for exclusive use by an individual or group. Resales: Consumable goods, non-consumable goods, and services available for purchase. PLAN PRIORITY AREAS 75 A CULTURE OF EXCELLENCE Recommended Continuum The department’s recommended tax use and revenue generation approach is illustrated as a Financial Sustainability Strategy Continuum, presenting the degree to which financial resources will be spent, and expenses will be recovered and managed. This strategy represents an equitable philosophy where subsidy allocation decisions are based upon “beneficiary of service”. In this conceptualization, each type of service has a set of specific characteristics that provide a rationale for who should pay (e.g., taxpayers, the individual, or both) and to what degree. Ultimately, this aligns subsidy allocation, cost recovery goals, and expectations with beneficiary of service. The recommended three-year Financial Sustainability Strategy includes the department’s recommended service categories and cost recovery/subsidy goals and expectations. PLAN PRIORITY AREAS Figure 25: Recommended Financial Sustainability Strategy 76 A CULTURE OF EXCELLENCE BASIN PARK EXPANSION COSTS While the Basin Park expansion provides an exciting opportunity for the community, it is important to understand the anticipated costs. Figure 26 below outlines the planning-level cost estimate completed for the Preferred Concept. This estimate is based on typical amenity and installation costs using average estimates from the last five years. Each item has a cost markup that projects construction costs through FY 2031. As detailed in the Capital Improvement Plan subsection starting on page 77, this markup includes items such as a 4% annual escalation and yearly compound growth inflation rate per year, mobilization, traffic control, surveying, design and engineering, insurance, and an overall contingency (detailed calculations have been provided to City staff). The City should use this for planning purposes only and is encouraged to complete a detailed cost estimate at the Schematic Design phase of this project. PLAN PRIORITY AREAS Figure 26: Basin Park Expansion Concept Planning Level Cost Estimate QTY UNIT UNIT COST TOTAL Light grading, cleanup, etc. 735,000 SF $2 1,752,975 $ Total $1,752,975 All-inclusive Play Area 1 EA $1,673,250 1,673,250 $ Splash Pad 1 EA $1,245,000 1,245,000 $ Total $2,918,250 Picnic Shelter (Large structure) 4 EA $270,000 1,080,000 $ Stage (no built-in seating) 1 EA $406,250 406,250 $ Restroom w/ Storage (medium/large size) 2 EA $2,162,500 4,325,000 $ Dog Park 1 EA $582,000 582,000 $ Total $6,393,250 Volleyball (lighted) 2 EA $135,000 270,000 $ Tennis (lighted) 2 EA $270,000 540,000 $ Pickleball (lighted) 4 EA $72,750 291,000 $ Handball Courts (lighted) 2 EA $311,250 622,500 $ Total $1,723,500 Gathering Spaces and Buildings Gathering Spaces and Buildings Sports Courts Sports Courts Demolition and Site Prep Demolition and Site Prep Play Areas Play Areas 77 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS Figure 26 (cont.): Basin Park Expansion Concept Planning Level Cost Estimate QTY UNIT UNIT COST TOTAL Bench 22 EA $7,150 157,300 $ Picnic Table 13 EA $4,550 59,150 $ Trash+Recycle bins 25 EA $3,250 81,250 $ Bike Rack 20 EA $1,024 20,475 $ Drinking Fountain 15 EA $6,175 92,625 $ Bollard 30 EA $3,088 92,625 $ Interpretive Sign 10 EA $4,875 48,750 $ Entry Monument 2 EA $111,300 222,600 $ 10 EA $3,735 37,350 $ Outdoor Exercise Equipment (individual) 6 EA $7,950 47,700 $ Frisbee Golf Course 1 EA $15,900 15,900 $ Total $875,725 Lighted Parking 1 LS $1,563,975 1,563,975 $ Multi-purpose Path (Pedestrian/Vehicular) 51000 SF $41 2,071,875 $ Pedestrian Path (Concrete) 6800 SF $33 221,000 $ Securty Camera System 1 EA $24,375 24,375 $ Lighting for Paths 30 EA $16,250 487,500 $ Curb and Gutter 1932 LF $70 135,240 $ Total $4,503,965 Irrigation (overhead spray) 397000 SF $6 2,524,920 $ Turf (hydroseed) 397000 SF $3 1,262,460 $ Tree (24 in box) 213 EA $1,908 406,404 $ Total $4,193,784 $25,611,449 Landscape, Plants, Irrigation Concept Grand Total Park Amenities BBQ Park Amenities Hardscape Paving Lighting Hardscape Paving Lighting Landscape, Plants, Irrigation 78 A CULTURE OF EXCELLENCE CAPITAL IMPROVEMENT PLAN (CIP) A Capital Improvement Plan (CIP) provides the long-term financial framework the City of El Mirage needs to sustain, modernize, and responsibly expand its parks and recreation system. With modest acreage (63.13 acres), aging assets, and community expectations to grow, a clear, prioritized CIP ensures that funds are invested thoughtfully and strategically, ensuring that asset conditions reflect the organization’s commitment to high-quality, safe, and well-maintained public spaces. This CIP synthesizes the City’s FY 2027-2031 itemized requests and capital considerations for FY 2032–2036. These recommendations were informed by the following throughout the master planning process: The City’s 2026–2030 itemized capital requests High-level systemwide condition observations Staff insights and operational realities Community input emphasizing cleanliness, safety, shade, and the expansion of Basin Park Replacement cycles and industry lifecycle standards Capital costs provided through the Basin Park concept planning process System Inventory & Capital Context El Mirage maintains 14 parks totaling 63.13 acres. Most sites serve neighborhood-level needs, while three, Basin Park, Bill Gentry Park, and Gateway Park, function as community-scale anchors. Brick-and-mortar facilities include: El Mirage Family YMCA – approximately 30,000 sq. ft. (City-owned facility operated by the YMCA) El Mirage Senior Center – approximately 5,000 sq. ft. Gateway Park Concession Building (current concessionaire is “Windy City Dogs”) – approximately 2,000 sq. ft. Administrative Building – approximately 2,000 sq. ft. These facilities incur significant lifecycle costs for heating, ventilation, air conditioning (HVAC) systems, roofing, flooring, interior finishes, and site infrastructure. PLAN PRIORITY AREAS 79 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS Key Implications for Capital Planning Several parks were built or renovated within similar eras, creating overlapping replacement cycles. Systemwide reinvestment is needed to keep parks safe, functional, and compliant with accessibility expectations and in alignment with community interests and expectations. Shade, irrigation efficiency, restrooms, security lighting, and modernized amenities emerged as top priorities. Limited staff capacity increases the risk of deferred maintenance accumulating without targeted capital investment. Basin Park, if constructed, will represent the most significant single investment in the City’s parks and recreation history and will reshape CIP priorities for the next decade. Depreciation, Useful Life, and Why These Costs Recur Public assets, from playgrounds to HVAC systems, decline in value and function over time. Depreciation is not simply an accounting exercise; it reflects the natural wear and tear of equipment, fleet, and infrastructure. Typical Useful Life Cycles (Adjusted for Arizona Climate & Use Conditions) Arizona’s high UV exposure, extreme summer temperatures, and year-round park utilization shorten the useful life of many outdoor amenities. The ranges below reflect realistic planning cycles for El Mirage. Playground equipment: 10–15 years (UV degradation, heavy seasonal use, and accelerated material wear shorten life cycles.) Playground surfacing: 5–7 years (Especially poured-in-place rubber; turf may reach 8–10 years with proper maintenance.) Ramadas/shelters: 12–18 years (Steel structures last; fabric shade elements typically need replacement at 10–12 years.) Concrete/asphalt pathways: 12–20 years (Surface cracking and heat-related expansion reduce lifespan on unshaded routes.) 80 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS Irrigation systems: 12–18 years (High mineral content, water pressure, and soil expansion accelerate wear on valves, pumps, and lines.) Lighting systems: 18–25 years (LED fixtures last longer; poles and electrical infrastructure are affected by heat and dust.) HVAC systems: 12–18 years (For the Senior Center and YMCA, rooftop units in AZ typically peak at 12–15 years.) Roofs: • Flat membrane roofs: 12–18 years • Pitched/metal roofs: 18–25 years (Heat and UV exposure significantly shorten membrane roof life.) Because many El Mirage parks were developed or renovated around the same time, several asset categories are now aging in unison, requiring coordinated reinvestment. Sources: Shen, H., et al. (2017). A Model for Predicting Residual Service Life of Polymers Exposed Outdoors. Playground Guardian (Industry Technical Report, 2023). “How Weather Impacts Playground Equipment.” USA Shade & Fabric Structures. “The Science of Shade: How Shade Structures Block UV Rays and Heat.” The Nature Conservancy & AECOM (2021). The Future of Extreme Heat in Maricopa County. American Society of Irrigation Consultants (ASIC). (2019). Irrigation System Lifecycle Guidelines. U.S. Department of Energy – Energy Saver Program (2022). Cost Escalation and Economic Volatility While the Basin Park planning estimate incorporates 4% annual escalation and yearly compound growth, capital costs remain fluid and can shift quickly due to construction labor availability, materials pricing, supply chain fluctuations, regional development pressures, and inflationary dynamics. In recent years, many municipalities have experienced 8–20% increases in certain construction categories during periods of volatility. This makes annual recalibration essential. 12/22/2025 81 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS Why Escalation Matters Even if a project is not built immediately, its cost continues to grow due to inflation and rising construction prices. This growth is often measured using Compound Annual Growth Rate (CAGR). CAGR represents the year-over-year rate at which a cost increases when price escalation compounds. Unlike simple inflation, which adds the same amount each year, CAGR compounds the increase, so each year’s cost builds on the previous year’s higher cost. This matters because even modest escalation has a significant long-term impact. Example: A $1 million amenity deferred for 5 years with a 4% CAGR becomes approximately $1.216 million — a 22% increase without adding any scope, features, or quality. CAGR is especially relevant in the construction industry, where labor shortages, materials volatility, and supply chain disruptions can accelerate costs faster than general inflation. Recommended Practices To remain financially resilient and accurate in forecasting, the City of El Mirage should: • Recalculate major capital numbers annually to reflect real-time costs. • Reprioritize phasing based on updated market realities and available funding. • Build contingencies (typically 10–20%) into funding strategies to account for unknowns. • Use recognized cost indices, including: o Engineering News-Record (ENR) Construction Cost Index (CCI) – tracks national/regional construction cost movement. o Producer Price Index – Construction Materials – monitors material-specific price changes. o CPI-U – captures broad consumer inflation but should not be used as the primary construction forecast tool. Annual recalibration, combined with a clear understanding of how compounding escalation works, protects the City from underestimating the true cost of capital reinvestment. 82 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS How Cost Estimates and Ranges Were Developed Price ranges throughout the CIP are derived from: 1. Basin Park Concept Plan Cost Model: As detailed in Figure 25 of the Basin Park Expansion Costs subsection, detailed unit costs (per square foot, per linear foot, per amenity) were developed, including mass grading and site preparation, infrastructure (irrigation, utilities, lighting), amenity-specific construction, soft costs (design, engineering, permitting), and contingency and escalation. Those same categories were used to generate systemwide cost ranges. 2. National & Regional Benchmarks: Cost assumptions align with Arizona municipal construction pricing from comparable cities and NRPA lifecycle standards. Example: Playground replacement at $350k–$600k per site, depending on size, surfacing, and shade. Irrigation replacement at $80k–$140k per acre for full-system modernization. Lighting upgrades averaging $150k–$250k per sports or high-use zone. 3. Asset Category Multiplier Method: For system-wide ranges (e.g., $1.2–$2.0M), the methodology considered the number of impacted assets, typical unit cost, condition-based priority, contingencies (10–15%), and escalation to the expected construction year (4% CAGR applied). 4. Facility-Specific Lifecycle Costs (Senior Center & YMCA): Cost ranges for these facilities, which are consistent with comparable public facilities in the region, were calculated using: HVAC replacement costs of $25–$35/sq. ft. Roof replacement at $12–$20/sq. ft. Flooring replacements at $6–$12/sq. ft. Interior modernization at $20–$40/sq. ft. 83 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS Recommended CIP (FY 2027-2036) Short-Term CIP (FY 2027-2031): The Short-Term CIP is broken out into two categories, Existing Requests & Basin Park and Overall Systemwide Needs. Figure 27: Short-Term CIP (FY 2027-2031) CIP ITEM CONSIDERATIONS AMOUNT FY 2026 Carryover CIP Requests Includes playground equipment replacement and vehicle replacement program $461,000 Preferred Basin Park Concept Plan Includes total amount of the Basin Park Expansion costs $25,611,449 Subtotal $26,072,449 Parks & Amenity Renewal Includes playground resurfacing, pathway resurfacing, court resurfacing, ramada/shade repair, furniture refresh $1.0M-$2.0M Irrigation Systems Replacements & Efficiency Includes controllers, valves, pump systems, and distribution lines $1.0M-$2.0M Shade Structure Expansion Includes metal/powder-coated structures, UV-resistant fabric, tree canopy planting $600k-$1.0M Lighting & Safety Enhancements Includes LED conversions, security camera, and pathway lighting $350k-$600k Restrooms (New & Replacement) Costs vary depending on prefabricated vs. built-in place structures, available utilities, site prep requirements $350k-$1.2M Senior Center Lifestyle Replacements Includes HVAC replacement, roof repair/replacement, flooring, code and accessibility updates $315k-$535k YMCA Lifestyle Replacements Includes: HVAC modernization, roof replacement, flooring and interior updates, and mechanical and electrical upgrades $1.8M-$3.2M Subtotal $5.415M-$10.535M 84 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS Short-Term CIP (FY 2027-2031) – Existing Requests & Basin Park Priorities: safety, modernization, reinvestment, water efficiency, and Basin Park. 1. FY 2026 Carryover CIP Requests = $461,000 These requests represent immediate needs: • Playground Equipment Replacement – $240,000 • Vehicle Replacement Program – $221,000 2. Preferred Basin Park Concept Plan = $25,611,449 Major components include an all-inclusive playground and splash pad, a multi-use lighted field, courts, pathways, shelters, gathering spaces, landscaping and irrigation, parking and lighting, as well as infrastructure and grading. Short-Term CIP (FY 2027-2031) – Overall Systemwide Needs 1. Parks & Amenity Renewal = $1.2M-$2.0M How this was calculated: • 8-10 playgrounds (full replacement - phased over 20 years) - $350k-$600k • Surfacing refresh cycles (every 5-7 years) • Path resurfacing – $3-$7/sq ft for resurfacing and $6-$12/sq. ft. for concrete replacement • Ramada/shade refurbishments – $30k-$60k each Sample inclusions: playground resurfacing, pathway resurfacing, court resurfacing, ramada/shade repair, furniture refresh 85 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS 2. Irrigation Systems Replacements & Efficiency = $1.0M-$2.0M Cost basis: • $80k-$140k per acre for full-system replacement • Prioritization based on water consumption, condition, and age Scope: controllers, valves, pump systems, and distribution lines 3. Shade Structure Expansion = $600k-$1.0M Cost basis: • $85k-$150k per large structure • $40k-$70k per smaller shade structure • Established priority locations: Bill Gentry Park, Gateway Park, Brown Family Park, unshaded neighborhood parks Includes: metal/powder-coated structures, UV-resistant fabric, tree canopy planting 4. Lighting & Safety Enhancements = $350k-$600k Cost basis: • $150k-$250k per high-use zone for LED transition • $25k-$50k per pathway segment Includes: LED conversions, security camera, pathway lighting 5. Restrooms (New & Replacement) = $350k-$1.2M Costs vary widely depending on: • Prefabricated ($350k-$600k) vs built-in place ($600k-$1.2M) • Available utilities, site prep requirements 86 A CULTURE OF EXCELLENCE PLAN PRIORITY AREAS 6. Senior Center Lifecyle Replacements = $315k-$535k The cost basis utilizes the items listed in the Facility-Specific Lifecycle Costs (Senior Center & YMCA), as listed on page 81. Includes: HVAC replacement, roof repair/replacement, flooring, code, and accessibility updates 7. YMCA Lifecycle Replacements = $1.8M-$3.2M The cost basis (~30,000 sq. ft.) utilizes the items listed in the Facility-Specific Lifecycle Costs (Senior Center & YMCA) on page 81. Includes: HVAC modernization, roof replacement, flooring and interior updates, and mechanical and electrical upgrades As the building approaches 10-15 years old, these costs align with typical lifecycle cycles for similar municipal recreation facilities. Long-Term CIP (FY 2032-2036) Priorities: system expansion, restroom strategy, connectivity Cost ranges reflect planning-level estimates based on current industry data and may vary depending on scope, market conditions, and procurement. Figure 28: Long-Term CIP (FY 2032-2037) CIP ITEM AMOUNT 1. Restroom Strategy (New & Replacement) $1.2M-$1.8M 2. Systemwide Pathways & Connectivity $1.0M-$2.0M 3. Reinvestment Cycle Phase 2 $1.0M-$2.0M 4. Senior Center Modernization $500k-$1.0M 5. YMCA Major Upgrades $4.0M-$5.0M Total $7.7M-$11.8M 87 A CULTURE OF EXCELLENCE INVESTMENT IN THE PEOPLE WHO DO THE WORK El Mirage is a community on the rise. New development and increasing community engagement are creating new opportunities for the Parks and Recreation Department to expand its impact. As the City looks ahead, its ability to deliver excellent parks, programs, and experiences will depend on the people who bring that work to life. Department staff are dedicated, service-oriented, and deeply committed to the community. Throughout this planning effort, employees expressed pride in their work, a strong desire to grow, and energy around improving how they serve El Mirage residents. Building on this enthusiasm is one of the most promising opportunities identified in the Parks and Recreation Master Plan. Investing in employee development, communication, and a positive workplace culture helps ensure the department is equipped for the future. As the community changes, staff will encounter new expectations, new program needs, and expanded responsibilities. Providing them with the tools, training, and support to succeed not only strengthens day-to-day operations, it positions the department to embrace new opportunities with confidence. PLAN PRIORITY AREAS Human Resources Financial Resources Physical Resources A strong organizational culture also reinforces consistency, accountability, and teamwork. When employees are supported and aligned around shared goals, they are more collaborative, more innovative, and better able to deliver high-quality service. These outcomes directly benefit residents and help the City meet its broader goals for community livability and quality of life. By elevating these essential human resources, the City of El Mirage affirms that people are the backbone of a thriving parks and recreation system. Investing in an organization’s culture is an investment in the community and one that enhances service, builds long-term capacity, and ensures the department continues to flourish alongside the City it serves. 88 A CULTURE OF EXCELLENCE 4.1 ADOPT A FINANCIAL SUSTAINABILITY STRATEGY A financial sustainability strategy will provide the department with a clear framework for making equitable, transparent, and fiscally responsible decisions as it grows. This strategy aligns services with community benefit, clarifies cost-recovery expectations, and helps ensure that financial resources are spent wisely and in a justifiable manner. 4.2 CONDUCT A COST OF SERVICE ANALYSIS Conducting regular cost-of-service analysis provides a clear understanding of the costs of delivering services and operating and maintaining parks and facilities. This data and information will position the department to set informed pricing, align resources with community priorities, and make decisions grounded in transparency and fiscal responsibility. 4.3 DESIGN A DEPARTMENT PURPOSE STATEMENT A purpose statement defines why the department exists and what it is fundamentally responsible for doing for the community. Designing a purpose statement will give the department a unifying direction, guide decision-making, and ensure staff, city leadership, and the community share a clear understanding of the department’s role in El Mirage. PLAN PRIORITY AREAS 4.4 CREATE POSITION-SPECIFIC PROFESSIONAL DEVELOPMENT PLANS Position-specific professional development plans will help ensure that every staff member has the skills, training, and tools needed to perform their duties effectively and grow as a pro. These plans provide clarity around expectations, support consistent, high-quality service delivery, and strengthen the department’s overall capacity as it matures. 4.5 DESIGN A DEPARTMENT-SPECIFIC ONBOARDING PROGRAM Designing a department-specific onboarding program tailored to each division and position will help new employees integrate quickly and understand expectations from day one. A structured onboarding process improves consistency, reduces learning gaps, and fosters a strong, connected workplace culture. 89 A CULTURE OF EXCELLENCE 4.6 FACILITATE TEAM-BUILDING OPPORTUNITIES Facilitating team-building opportunities, such as mission review sessions, training sessions, and department gatherings, aims to strengthen communication, trust, and cohesion among staff. These activities will help align the staff team around priorities, reinforce organizational values, and support a positive workplace culture. 4.7 DEVELOP A RISK MANAGEMENT/LOSS CONTROL PROGRAM A risk management and loss control program will help the department proactively identify, assess, and mitigate safety and liability risks across parks, facilities, and operations. A structured program improves staff preparedness, reduces preventable incidents, and protects both the public and City resources. 4.8 DEVELOP DIVISION-SPECIFIC SAFETY/SECURITY PLANS Division-specific safety and security plans will ensure that each functional area of the department has clear, relevant protocols tailored to its unique operations and risks. These plans support consistent practices, strengthen staff readiness, and enhance the safety of both employees and the public. PLAN PRIORITY AREAS 4.9 DEVELOP ADMINISTRATIVE STANDARD OPERATING PROCEDURES (SOPs) Designing administrative SOPs that cover procurement, cash handling, and division-specific processes such as senior center operations and special events will bring consistency, clarity, and accountability to daily operations. Standardized procedures help staff understand expectations, reduce errors, and ensure compliance with City policies and best practices. 4.10 CREATE CHANNELS FOR STAFF FEEDBACK Dedicated channels for staff feedback, such as satisfaction surveys, idea-sharing tools, and opportunities to highlight success stories, help build a culture of openness, trust, and continuous improvement. These mechanisms give employees a voice, strengthen communication, and provide leadership with valuable insights to enhance operations and workplace morale. 90 A CULTURE OF EXCELLENCE 4.11 CONTINUE CONVERSION OF THE NEW ADMINISTRATIVE BUILDING INTO A FUNCTIONING HOME BASE FOR PARKS AND RECREATION OPERATIONS AND MAINTENANCE The ongoing conversion of the new administrative building into a fully functioning home for department operations and maintenance will provide staff with the space, tools, and infrastructure needed to work efficiently and safely. Completing this transition will lead to improved coordination among divisions, centralized resources, and support a more professional and effective service environment. PLAN PRIORITY AREAS Evaluate and update existing ordinances related to parks and recreation to ensure clarity, enforceability, and alignment with operating needs. Specific focus areas include addressing ordinance infractions, such as prohibiting unauthorized pop-up tents and other temporary structures, prohibiting activities that damage turf or infrastructure, and clarifying rules for distinguishing between permitted and unpermitted park uses. 4.12 CONDUCT AN ORDINANCE REVIEW AND RECOMMEND UPDATES AS NEEDED 91 “Invest resources wisely.” - Community Focus Group response STRATEGIC PLAN Overview of Strategic Plan Helpful Tips 92 92 OVERVIEW The Strategic Plan is the actionable part of the overall Parks and Recreation Master Plan. The resulting Strategic Plan, included as Supplement E: Strategic Plan Worksheet, is designed as a management tool for ease of use and as a method of simplifying recommendations. The Strategic Plan is essential for the overall Master Plan to come to life for several key reasons, some of which include: Clarity of Goals and Objectives: It outlines specific actions that will be taken within a defined timeframe. This clarity helps ensure that everyone involved understands what needs to be done and why. Resource Allocation: It helps in allocating resources effectively. By identifying the actions, timelines, and responsibilities, the Implementation Plan allows the department to allocate resources such as budget, human resources, and other resources in a targeted and efficient manner. Accountability And Responsibility: It assigns clear responsibilities to individuals or teams for each action item. This accountability ensures that actions are completed on time and to the expected standards. Monitoring And Evaluation: It provides a basis for monitoring progress and evaluating the success of the plan. Regular reviews against the action plan allow for adjustments to be made if circumstances change or if certain actions are not achieving the desired outcomes. Continuous Improvement: It promotes a culture of continuous improvement. Through regular updates and revisions based on feedback and changing circumstances, the department can adapt and evolve to meet new challenges and opportunities. STRATEGIC PLAN 93 93 OVERVIEW STRATEGIC PLAN Priority Goal Recommended Action Action Details Prioritization Resource Requirement Staff Lead Timeline broad based statements of intent; an aim or desired result method of performing the acts that will influences the goals and lead to desired result(s) the finer details and context explaining each associated action High necessary for the organization to thrive Medium organization should address but not pressing Low a desire; satisfies an interest High significant staff, financial, and other resources Medium moderate staff, financial, and other resources Low lessor staff, financial, and other resources assigns a clear individual(s) or a team responsible Short-term 0-2 years Mid-term 3-5 years Long-term 6-15+ years The Strategic Plan includes 44 recommended actionable steps resulting from the master planning effort that staff are encouraged to execute to impact and improve department operations and service to the community. The following pages in this section detail the department’s Organizational Priority Goals and Associated Actions. The graphic below serves as an example of how these goals and actions are structured and defined in the El Mirage Parks and Recreation Master Plan. Figure 29: Strategic Plan Guide 94 94 HELPFUL TIPS STRATEGIC PLAN Maintaining awareness of the department’s commitment to the Strategic Plan amongst all staff is critical to success – and this must go beyond an occasional speech, an annual meeting, or sending the occasional email. After spending months crafting the Parks and Recreation Master Plan and its priorities and recommended actions, it is important that the same commitment, drive, and passion that carried through plan development is continued into implementation, execution, and monitoring progress. It is essential to reinforce action when it is taken. Regular and consistent review of effort is needed to provide feedback, take corrective action, hold staff accountable, and keep El Mirage Parks and Recreation on course. Monitoring the implementation of the plan is important for several reasons. First, it helps ensure that work is progressing and that the department is assessing whether it is accomplishing desired outcomes. Second, monitoring provides the opportunity to communicate progress, both internally and externally. Third, it identifies where problems and opportunities lie and what has changed, allowing for corrective actions, including adjustment or setting a new course. Most importantly, monitoring demonstrates a commitment to the plan and translating the planning effort into a tangible reality rather than it becoming an occasional academic exercise. Generate and Keep Momentum Maintain Awareness Monitoring and Keeping Score 95 This page is intentionally left blank.