TRS TECHNOLOGY HEALTH CHECK (ULTIS) - FEB 2024.PDF

Maricopa County — Formal (2024-02-28)

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Category
Status
Comments
Project Management

Strong project governance and management is in place. 

Continued executive sponsorship by the Treasurer and leadership team. 
Resource Assessment

Some challenges in obtaining and retaining specialty technical resources, e.g. database, has been an issue throughout the project.

Currently a resource plan is in place to mitigate resource needs. 
Schedule Assessment

All project workstreams are progressing according to plan and will be ready for end-to-end and user acceptance testing.

Workstream progress is being tracked in detail by agile development sprints.
Stakeholder Assessment

Continued support and involvement in the project by department directors.

Workstream functionality aligns with business objectives. 
Risk/Issue Management 

Project team continues to follow the documented process to capture and monitor issues; all risks, issues, and decisions are 
documented.

Issues are escalated effectively.
Technical Development 

Technical aspects of the project are managed efficiently.  

Scope is controlled through a formal project change process.
Change Management 

Project status and activity communicated to Treasurer staff and department on an ongoing basis.
Financial Management 

It is anticipated the project will be completed within approved project funding levels. 
Technology Project Health Check - Assessment
Implement new property tax and accounting system, new eGov platform (online services and payments) and other technology improvements (document mgmt, data warehouse). 
Project:  ULTIS
Assessment Period: February 2024
Status:  
Acceptable

Overall Project Confidence:        High
(Delivery to Budget)
Technology Project Health Check – Confidence
Concerns:
•
The availability of business resources as the project nears user 
acceptance testing, training, and support of the deployment.
Recommendations:
•
The project should continue to be funded and associated funds 
made available. 
3
Summary:
•
The project continues to be well-managed and organized. 
•
Leadership is completely supportive and committed to ensure the project is successful. 
•
Stakeholders including Department Directors are engaged and supportive. 
•
Staffing challenges for specialized resources continues; however, the leadership monitors this closely.
•
Project team has monitored the project budget closely which is reflective in their budget position.
Overall Project Confidence:
(Delivery to Schedule)
High
Project:  ULTIS