OVER BASELINE PRESENTATION FY24 ASSESSOR.PDF
Extracted text (via ocr_local)
4423 characters
FY24 Over Baseline R Request | Fair & Equitable Service | One Team | Innovation & Efficiency FY2024 Over Baseline Request Themes e Customer Experience through Digital First Solutions Data Architect Position Process Improvement Contract & Licensing Increases e Pay for Performance Over Baseline Summary Customer Experience Development $80,000 $646,000 through Digital First Solutions Data Architect Position $158,901 Aerial Photography/Obliques S 100,000 Contract & License Increases $462,951 Pay for Performance TBD Total need to accomplish strategic goals $801,852 $646,000 (Sy Total over baseline request Customer Experience Development through Digital First Solutions ° Year 1(FY2022) & Year 2 (FY2023) we created the online customer portal that allows for online appeal filings and other forms. We also implemented AA- GAMA. DIGITAL FIRST Si. ROADMaz Link External Systems to ° Year 3 (FY2024) automate processes that may 4 Reohwe Sen include, address validations, configuring API eer rr eaied —— + Deeds AI & ML management platforms, automating applications, and deeds processing 9 Ranregine w cnet Portal to Handle: +Real Property Address Change «Personal Property Address Chang +Mobile Home Address Change “Treasurer's Workflow ¢ Year 4(FY2025) & Year 5 (FY2026) will continue to automate processes for other services such as residential and personal property notice of claims, notice of proposed corrections and more. twa mens inte Ada Docusign Forms and Crea Salesforce Capabilities: ions trations Protection =mptions tions + Agriculture Application + RP & PP Notice of Claim + UHTC Income Valuation + NOPCs + Tax Exemption Claim + Historic Tax + Common Area Application API INTEGRATION Integrate External Systems for Mailing Address Validation and Automation: USPS Verification + STAR Call Center Treasurer's Office GUIDED APPLICATION Transition Email-to-Case Applications to Guided Applications API INTEGRATION Incorporate Customer Applications into AA-GAMA: + Redactions + Rental Registrations + Senior Valuation Protection * Organizational Exemptions + Personal Exemptions + Appeals + Special Districts DIGITAL FIRST STRATEGIC PLAN ROADMAP -©-®-@-@ @ Fiscal Years 2022-2026 CUSTOMER PORTAL DESIGN Create Programs in Customer Portal to Handle: API INTEGRATION Link External Systems to AA-GAMA: * Onbase & Recorder's Office + Deeds AI & ML Real Property Address Change Personal Property Address Change +Mobile Home Address Change «Treasurer's Workflow | EMAIL-TO-CASE Add DocuSign Forms and Create Salesforce Capabilitic + Agriculture Application + RP & PP Notice of Claim + LIHTC Income Valuation + NOPCs + Tax Exemption Claim + Historic Tax + Common Area Application Data Architect Position e Lead engineer that will focus on data integration and data management e Analyze and build infrastructure to extract, transform, and load data ¢ Build data APIs and data delivery services ¢ Design and implement database solutions and models to store and retrieve data e Lead the development of architecture and pipelines necessary to deploy added databases and environment S 158,901 over baseline request Aerial Photography/Oblique Imagery & Associated Web Services Fair & Equitable Service Enhances fair & equitable property valuation in rural areas Adding more flights for photo & obliques ensures timely addition of all properties to the tax roll Web Services will deliver oblique pictometry to: property owners & developers County agencies & local government Computer Aid Dispatch (CAD) system integration In 2021 alone we had over 1.9 million users view our oblique images $100,000 over baseline request =. : Contract & License Increase Innovation & Efficiency Co-Star Contract ° $9,766 over baseline request CoreLogic Contract ° $29,510 over baseline request Salesforce Licensing ¢ S 40,500 over baseline request ° Includes contract renewal and additional licenses to accommodate new initiatives Azure Services ¢ S 360,000 over baseline request ServiceNow Licensing ° S 23,175 over baseline request Over Baseline Summary Customer Experience Development $80,000 $646,000 through Digital First Solutions Data Architect Position $158,901 Aerial Photography/Obliques S 100,000 Contract & License Increases $462,951 Pay for Performance TBD Total need to accomplish strategic goals $801,852 $646,000 Total over baseline request Questions? ~