3.26.2026 EXHIBIT A SATV ROW LICENSE TERMS CONDITIONS.PDF
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Shared Active Transportation Vehicle
Right-Of-Way Use License
Terms and Conditions
Definitions
Shared active transportation vehicle (SATV): A commercially-rented coaster, scooter, bike, or any other mobile
vehicle, excluding motor vehicles, with a self-containing locking mechanism that does not require locking to a
bicycle rack, docking system or other structure.
Operator: The Operator is the entity requesting and issued the right-of-way use license for SATVs.
User: Operator’s customer who is legally responsible for the rental and proper use of the SATV.
Staged: Placement of the SATV by the Operator at a location in the community.
Parking surface: Concrete, asphalt, bricks or pavers. A parking surface does not include a parking space utilized
by motor vehicles or any area of the street between face of curb and face of curb unless otherwise designated.
Residential street: A street with a lawful speed limit of 25 mph or less.
Section 1 – Safety
Requirement 1.1: Any Operator issued a license for SATVs in Tempe shall meet all standards outlined in the Code
of Federal Regulations under Title 16, Chapter II, Subchapter C, Part 1512. Additionally, the Operator shall meet
the operation and safety standards outlined in Chapters 7 and 29 of the Tempe City Code and Title 28, Chapter 3
of the Arizona Revised Statutes.
Requirement 1.2: Operator shall have commercial general liability insurance, or the equivalent, and additional
coverages that include the terms contained in the attached Right-of-Way Use Shared Active Transportation Vehicle
License Insurance Requirements document.
Requirement 1.3: Operator shall agree to indemnify and hold harmless the City of Tempe for all operations within
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the City and require all Users to likewise agree to indemnify and hold harmless the City of Tempe. These
indemnification requirements shall be limited by City’s gross negligence or willful misconduct as established by a
court of competent jurisdiction.
Requirement 1.4: Operator agrees to educate Users regarding laws applicable to operating a shared active
transportation vehicle in Tempe and to comply with all applicable federal, state and local laws including those
outlined in Tempe City Code Chapter 7, Article V.
Requirement 1.5: Operator shall include language in its terms and use agreement that educates Users on the laws
applicable to operating a shared active transportation vehicle in Tempe.
Requirement 1.6: Operator shall include language in its terms and use agreement to require all Users to park
shared active transportation vehicles as outlined in Section 2 – Parking and Staging.
Requirement 1.7: Operator is required to maintain the SATVs in good and functioning condition as specified in the
Code of Federal Regulations under Title 16, Chapter II, Subchapter C, Part 1512 and ISO 43.150. Failure to do so
may result in termination of the license.
Section 2 – Parking and Staging
Requirement 2.1: Operator shall stage all SATVs upright on a parking surface and facing the same direction. No
more than ten SATVs, regardless of SATV operator, shall be staged in a grouping. Groups of ten SATVs should be
separated by a distance of at least 150 feet. Users shall park SATVs upright on a parking surface.
Requirement 2.2: In the downtown area, roughly bounded by Rural Rd, Apache Blvd, Mill Ave, University Dr,
Farmer Ave, Loop 202, and Center Pkwy (per Appendix A), Operators shall only stage SATVs in marked
corrals and no single Operator shall ever stage more than four SATVs per corral. No more than twelve
SATVs total shall be in any corral longer than 24 hours. For example, if a corral has 15 SATVs for longer than 24
hours, the Operator shall remove and rebalance any of their respective SATVs in excess of four. Additionally, no
Operator shall have more than four SATVs in any corral longer than 48 hours. For example, if a single operator
has six SATVs within a corral for longer than 48 hours, two SATVs must be picked-up and rebalanced elsewhere,
and no additional SATVs may be staged at the corral, unless the total number of SATVs (regardless of last vehicle
status) is less than four. The Operators shall geo-fence the downtown area in a manner that incentivizes
Users to park SATVs in the designated corrals.
Requirement 2.3: Operator shall stage, and Users shall park, SATVs so as not to block or impede pedestrian and
wheelchair traffic in compliance with the Americans with Disabilities Act (ADA). A clear width of 48 inches on a
walking surface must be accessible at all times.
Requirement 2.4: Operator may stage up to three SATVs adjacent to or at a bus stop. Operator shall not stage
SATVs directly under the shade canopies of transit shelter structures and must not stage so as to impede the
minimum 96-inch clear width required for boarding accessible devices on transit vehicles at bus stops.
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Requirement 2.5: Operator shall not stage SATVs in front of single-family residential properties on residential
streets.
Requirement 2.6: Operator shall inform Users how to properly park a SATV by using effective strategies outlined
in the Operation Parking and Education Plan, Section 6, approved by the City.
Requirement 2.7: This license is only valid for operations within the City of Tempe right-of-way.
Requirement 2.8: Operator shall provide the City with a name, direct telephone number and email address of the
local staff member responsible for staging SATVs. Operator shall notify the City immediately of any changes to
the direct contact information.
Requirement 2.9: Operator shall rebalance all SATVs every 24 hours, which shall include removing all SATVs from
single-family residential and private property and all SATVs at dedicated corrals in excess of the maximum allowed
capacity (Requirement 2.2)
Requirement 2.10: Any staged or non-staged SATV parked in a location which causes a safety hazard, causes a
nuisance for a business owner or resident, parked outside of a dedicated corral in the downtown geofence area,
parked in a single location beyond the 24-hour restaging requirement, or is otherwise in violation of any of
the SATV requirements will be relocated and the Operator will be charged a relocation fee.
The relocation process is as follows:
1.
The Operator is provided notice that relocation of the SATV will occur if no action taken by Operator
within two hours (for all non-safety violations). Relocation will be conducted immediately for any
vehicle causing a safety hazard.
2.
A work order is produced for relocation(s) with photo evidence supporting relocation.
3.
The Operator is informed of relocation site, as determined by the Program Administrator or designee,
and generates an invoice with a charge for each relocated SATV labeled “Enforcement Fee – Relocation.”
4.
Invoice is sent directly to Operator. Payment is due to the City within 30 calendar days of receipt of
invoice.
Requirement 2.11: SATVs may be staged in City parks excluding areas that impede the use of or access to park
amenities or facilities.
Requirement 2.12: The Operator shall notify the City within 30 calendar days of entering into an agreement with
private property owners for staging or parking.
Requirement 2.13: The Operator shall not stage SATVs and Users shall not park SATVs on multi-use paths within
the City (as identified in Appendix B).
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Section 3 - Operations
Requirement 3.1: Operator shall have a 24-hour customer service phone number for Users and the public
toreport safety concerns, mechanical problems, complaints, SATV removal requests or ask questions, and
imprint the customer service phone number prominently on the exterior of each SATV.
Requirement 3.2: At least 20 percent of the Operator’s SATV fleet must be staged south of Broadway Road in
Tempe.
Requirement 3.3: Every SATV shall have a serial number that is visible to the User on the SATV.
Requirement 3.4: All SATVs shall be equipped with an on-board GPS device capable of providing real-time location
data in accordance with the specifications described in Section 4 and may be subject to an audit by the City.
Requirement 3.5: If the City incurs any costs for repair or maintenance of damaged public property caused by
the User, Operator or Operator’s representatives, the Operator shall reimburse the City for such costs
within 30 calendar days upon receiving written notice of the costs.
Requirement 3.6: The City and/or Operator reserves the right to terminate this license at any time. Upon
termination, the Operator’s entire fleet of SATVs shall be removed from City right-of-way. Decommissioning
shall be completed within 30 calendar days unless the City agrees to a different time period.
Requirement 3.7: The Program Administrator {or designee} may make changes to the terms and conditions
of the license at any time. The Operator will be notified in writing and must comply with such changes within
30 calendar days.
Requirement 3.8: Any SATV rendered inoperable or unsafe shall not be put into service. Any SATV deemed
inoperable or unsafe shall be removed from the right-of-way within two hours and shall be repaired before
returning to revenue service.
Requirement 3.9: Operator shall be solely responsible for all maintenance of the SATV.
Requirement 3.10: Operator shall not have paid or non-profit advertising on the SATVs.
Requirement 3.11: Subcontracting, subleasing, sublicensing or any type of assignment of the rights granted in
this license is strictly prohibited. Any subcontracting, subleasing, sublicensing or any type of assignment of the
rights granted in this license shall be by operation of law, null and void and shall immediately terminate this
license without prior notice to the Operator.
Requirement 3.12: Operator shall have the capability to Geo-Fence “no SATV parking” areas at the request of the
City within 24 hours.
Section 4 – Data Sharing
Requirement 4.1: Operator shall provide the City with real-time information for the entire SATV fleet including
type and quantity of SATVs through a documented application program interface (API) and on-board GPS devices
on all SATVs (e.g., not customer phones). Operator must provide a URL for both a “Production” API as well as a
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“Staging” API with demonstration data. The Operator is directly responsible for providing the API key to the City
and shall not refer the City to another subsidiary or parent company representative for API access. The API’s URL
shall be submitted at time of license application.
Data Sharing API’s must be compatible with the Los Angeles Department of Transportation (LADOT) Mobility Data
Specification (MDS), which is detailed at https://github.com/CityOfLosAngeles/mobility-data-specification. Any
MDS compatible API must expose data where:
•
The trip starts in the City of Tempe, or
•
The trip ends in the City of Tempe, or
•
GPS telemetry data shows the trip passing through the City of Tempe, or
•
A crow-flies path between trip start and trip end intersects the City of Tempe, and
•
Must also provide a link to Operator’s open General Bicycles Share Feed Specification (GBFS) feed.
The API shall include the following information in real time for every SATV operated in the City:
1.
Staging polygon locations
2.
User’s trip origin and destination point locations
3.
User’s route of travel
4.
SATV serial number
5.
Type of SATV
Requirement 4.2: Operator shall provide the City with historic information that also meets the content and
location requirements of Requirement 4.1.
Requirement 4.3: Real-time SATV location data shall be provided via a publicly accessible API in General Bicycles
Share Feed Specification (GBFS) format, which is detailed at https://github.com/NABSA/gbfs. Required files
include:
•
gbfs.json
•
system_information.json
•
Free_bicycle_status.json
Requirement 4.4: Operator will provide the following SATV availability:
Field name
Format
GPS Coordinate
X,Y
Availability duration
Minutes
Availability start date
MM, DD, YYYY
Availability start time
HH:MM:SS (00:00:00 – 23:59:59)
Requirement 4.5: In order to accurately convey SATV locations, use patterns, and other information, all SATVs
must ping at a minimum every 90 seconds while in use.
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Requirement 4.6: By the 15th day of each month, Operator will provide the City with a report regarding the previous
month that specifies by SATV type:
•
Maximum number of SATVs in service during any 24-hour period within the month.
•
Total number of SATVs out of service (damaged) during the month.
•
Aggregated system usage – total unique users, total miles ridden, total number of rentals and average
rental duration – during the month, in an Excel format.
•
Comprehensive report of SATV distribution and travel routes and GPS-based natural movement in heat
map jpg formats.
•
Comprehensive report of customer comments/complaints in Word format.
•
Comprehensive report of safety incidents including location and cause of incident in an Excel spreadsheet
format.
•
Comprehensive report of SATV staging activities during any 24-hour period within the month, in Word
format.
Section 5 – Fees
Requirement 5.1: Operator shall pay an annual fee to cover application review, license issuance and monitoring,
and data analysis and planning. The license becomes effective upon written approval of the Program
Administrator {or designee}.
Requirement 5.2: Operator shall pay a vehicle relocation fee for SATV relocation activities as described in
Requirement 2.10.
Requirement 5.3: Operator shall pay a right-of-way use fee per SATV per day based on the maximum number of
SATVs in the City of Tempe during any 24-hour period for that month. Invoicing will be generated monthly
and will be based on data obtained from the Operator’s monthly report as described in Requirement 4.5 or on daily
spot counts conducted by the City, whichever amount is higher.
SATV fees can be found in the Tempe City Code: Appendix A – Schedule of Fees and Charges (Encroachments,
Abandonments, and Other Activities in the Public Right-Of-Way – Category 4, Item 9).
Section 6 – Application
Requirement 6.1: Prior to licensing, Operators should be in good standing with the City of Tempe.
Requirement 6.2: Operators with corporate affiliations to existing license-holders with the City of Tempe are
ineligible to apply for or be issued a license from the City. An Operator is considered to have a corporate
affiliation with another Operator if it is a subsidiary, an affiliate, under common ownership or control, or if it has
any other corporate relationship with another Operator that the Program Administrator deems a corporate
affiliation in its sole discretion.
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Requirement 6.3: Operators shall submit an annual application for the license to the City. Applications must
include the items below:
a.
Completed annual right-of-way use license application for SATVs. By signing the application, the Operator
agrees to terms and conditions set forth in the license and accompanying documents.
b.
Proof of right-of-way use SATV license requirements insurance.
c.
Signed release of liability, assumption of risk and indemnification agreement SATV document for the
Operator.
d.
Proof that the release of liability, assumption of risk and indemnification agreement for the SATV of the
User is included in the Operator’s use agreement.
e.
Images and description of SATVs.
f.
An SATV Operation and Parking Education Plan indicating actions the Operator will undertake to educate
Users on the proper locations to ride, safe riding recommendations, how to properly park the SATV,
encouraging good parking and usage, and deterring poor parking and usage.
g.
Operation and Parking Education Plan must include a staging map indicating the anticipated service area
and times of operation. Any changes to staging areas and staging times must be provided with a 30-day
notice to the Program Administrator {or designee}.
h.
Operator is required to provide in-app instructions about proper parking of the SATV and are required to
affix a sign or message screen on the SATV indicating the legal areas for parking.
i.
Operator is required to communicate any incentives and/or disincentives for illegally parked SATVs.
j.
The Operation and Parking Education Plan must be approved by the Program Administrator {or designee}
before license is issued.
k.
Payment for application, license issuance and monitoring, data analysis and planning fee. Operator will be
invoiced a relocation fee for each SATV relocated by City staff and a right-of-way use fee per SATV per day
at the end of each month for the maximum number of SATVs staged in the City of Tempe the previous
month. Checks should be made payable to City of Tempe. Checks will only be cashed if a license is issued
Requirement 6.4: The Program Administrator may deny a license application or pause approval of a license
application if it determines, in its sole discretion, that the licensing of another Operator will negatively impact use of
the City’s right-of-way.
Appendix A
Downtown Geofence Area
Version 8; Effective 04/06/2026
Yellow Boundary = Geo-fence Area
Green Circle= Designated Corral
235 ft
200 ft
230 ft
M
M
M
M
M
M
M
M
M
S
S
S
S
S
S
S
S
S
S
S
S
S
S
Tempe Bikeway Map/Mapa de Carriles-Bici
N
Bicycle Lane
A portion of a roadway designated for preferential or
exclusive use of bicycles and defined by pavement
markings, curbs, signs or other traffic-control devices (see
symbol). Bicycle lanes are a minimum of four feet wide.
Línea de Bicicleta
Una porción del camino designada para el uso preferencial o
exclusivo de bicicletas y definida mediante marcas en el
pavimento, bordillos, señales u otros aparatos de control de
tráfico (vea el símbolo). Los carriles para bicicletas tienen un
ancho mínimo de cuatro pies (1.2 metros).
Multi-Use Path
A paved facility physically separate from the roadway and
automobile traffic designated solely for bicycles (both
human powered and non-human powered), mobility devices,
shared active transportation vehicles, horses, skateboards
(both human powered and non-human powered), and
pedestrians. Multi-Use paths are a minimum of 10 feet wide.
Camino de Muchas Funcionamientos
Una instalación pavimentada físicamente separada de la calle
y del tráfico automovilístico, designada únicamente para
bicicletas (tanto de propulsión humana como no humana),
aparatos de movilidad, vehículos compartidos de transporte
activo, caballos, patinetas (de propulsión humana y no
humana) y peatones. Los caminos multiuso tienen un ancho
mínimo de 10 pies (3 metros).
Bicycle & Pedestrian Crossing
At grade or grade-separated crossing accessible to bicyclists
and pedestrians.
Cruce para bicicletas y peatones
Cruce al mismo nivel o con separación de niveles accesible
para ciclistas y peatones.
M
Metro Stops/Paradas de Metro
Priest Dr/Washington St
Center Pkwy/Washington St
Mill Ave/Third St
Veterans Wy/College Ave
University Dr/Rural Rd
Dorsey Ln/Apache Blvd
McClintock Dr/Apache Blvd
Smith-Martin/Apache Blvd
Price-101 Fwy/Apache Blvd
S
Streetcar Stops/Parada de streetcar
Dorsey/Apache Blvd
Rural/Apache Blvd
Paseo Del Saber/Apache Blvd
College Ave/Apache Blvd
11th St/Mill Ave
9th St/Mill Ave
6th St/Mill Ave
3rd St/Mill Ave
University Dr/Ash Ave
5th St/Ash Ave
3rd St/Ash Ave
Tempe Beach Park/Rio Salado Pkwy
Hayden Ferry/Rio Salado Pkwy
Marina Heights/Rio Salado Pkwy
0
BIKEiT
BIKEiT is the name of Tempe’s bike boulevard system. Bike
boulevards are off-street pathways and streets with low-
motorized traffic volumes/speeds and designed to provide
bicycle travel. BIKEiT connects neighborhoods to major
destinations, employment centers and activity centers while
enhancing access and comfort for bicyclists.
BIKEiT es el nombre del sistema de bulevares para bicicletas
de Tempe. Los bulevares para bicicletas son caminos fuera
de la vía, así como calles con volúmenes bajos o bajas
velocidades de tráfico motorizado, diseñados para facilitar
el transporte en bicicleta. BIKEiT conecta vecindarios
con destinos principales, centros de empleo y centros de
actividad, mientras mejora el acceso y la comodidad para
los ciclistas.
B
Brake
HB
Handle Bars
P
Pedal
S
Spoke
Legend/Leyenda Del Mapa
Schools/Escuelas
1
Aguilar
2
Arredondo
3
Broadmor
4
Bustoz
5
Carminati
6
Connolly Middle
7
Curry
8
Evans
9
Fees Middle
10
Fuller
11
Getz
12
Geneva Epps
Mosley Middle
13
Holdeman
14
Joseph P. Spracale
15
Cecil Shamley
16
McKemy Middle
17
Meyer
18
Rover
19
Scales
20 Thew
21
Wood
22 Kyrene de la Mariposa
23 Kyrene de los Niños
24 Kyrene del Norte
25 Kyrene Middle
26 C.I. Waggoner
27 Kyrene de las Manitas
28 Tempe High
29 McClintock High
30 Marcos de Niza High
31
Corona del Sol High
32 Kyrene del Cielo
33 Ward
Chandler
Mesa
Scottsdale
Phoenix
Appendix B
Version 8; Effective 04/06/2026