Summary Sheet- RFCA SUMMARY

CITY OF TEMPE
Meeting Date: 4/16/2026  
REQUEST FOR COUNCIL ACTION
Agenda Item: 7B1
ACTION:  Approve a one-year contract renewal with NJBSoft, LLC for a sampling and monitoring 
software solution that manages compliance tracking and the collection of utility data information.
FISCAL IMPACT:  The total cost of this one-year contract shall not exceed $110,000. Sufficient funds 
have been appropriated in Water and Wastewater Fund, Cost Center 3028 (Environmental - 
Compliance), for anticipated expenditures during the current fiscal year and next fiscal year, contingent 
upon City Council approval of the City’s annual budget.
RECOMMENDATION:  Approve the contract renewal.
 
BACKGROUND INFORMATION:  (IT17-040-01) On November 3, 2016, Procurement solicited and 
awarded a contract for a sampling and monitoring software solution for the Water Utilities Division 
Backflow program. The contract award was made under the Procurement Division’s delegated authority 
level of less than $100,000. Since that time, staff have purchased additional modules for managing data, 
compliance tracking, and workflow processing for various programs, which has caused the value of this 
contract to exceed Procurement’s delegated authority.
The following is a list of the programs supported by NJBSoft:
List of NJBSoft, LLC Software 
Modules
SAMS Cross Connection 
Maintenance 
SAMS Wastewater Maintenance 
SAMS Water Maintenance 
SAMS IPP & FOG Maintenance 
SAMS Solid Waste Haulers
Contractor Performance
Staff rated the performance of the Contractor as follows:
NJBSoft, LLC 
Criteria
Meets Contract 
Requirements
Does Not Meet 
Requirements
Contract personnel are responsive
X
The quality of products or services delivered
X
Timeliness of performance
X
Follow-up in resolving complaints or problems
X
Promptness and accuracy of pricing on invoices
X
Renewal Pricing

2
This year’s pricing represents an increase of eight percent from the previous year’s pricing.  
 
ATTACHMENTS: N/A 
STAFF CONTACT(S):  Jared Morris, Information Technology Director, (480) 350-8090
Department Director:  Laura Calder, Financial Services Director  
Legal review by:  Dave Park, Senior Assistant City Attorney
Prepared by:  Alicia Ruiz, Procurement Officer