Summary Sheet- RFCA SUMMARY

CITY OF TEMPE
Meeting Date: 05/14/2026  
REQUEST FOR COUNCIL ACTION
Agenda Item: 8A2
ACTION:  Award a two-year contract with eight, two-year renewal options to Family Endeavors, Inc., 
dba Endeavors, for the operation and case management of the City’s non-congregate bridge shelter 
facility for families and individuals experiencing homelessness in Tempe.
FISCAL IMPACT:  The total cost of the contract will not exceed $2,159,808.35. Sufficient funds have 
been appropriated in the Capital Improvement Project (CIP) Fund, Project 6711789 (Homeless Shelter 
Rehab), Cost Centers 2875 (CDBG – Fed), 2855 (Home CY – Fed) and 2941 (Section 8 Admin General 
Fund) for anticipated expenditures during the current fiscal year and future fiscal years, contingent upon 
City Council approval of the City’s annual budget.
RECOMMENDATION:  Award the contract.
 
BACKGROUND INFORMATION:  (RFP 26-064) The City of Tempe issued a Request for Proposal 
(RFP) to establish a contract for the operation of a homeless non-congregate bridge shelter and 
providing direct services to shelter residents, including case management and housing navigation. The 
City seeks a partner that ensures high-quality shelter operations while leveraging community networks, 
partnerships, and external resources to improve client outcomes and strengthen Tempe’s overall 
homeless response system.
Evaluation Process
The City issued notices of this opportunity to all registered firms for this commodity along with advertising 
in the Arizona Capitol Times.  A total of 39 firms downloaded the RFP from the City’s e-procurement 
portal resulting in the submission of five (5) proposals from the following firms:

A New Leaf, Inc.

Community Bridges, Inc.

Family Endeavors, Inc. dba Endeavors

Mercy House

Tempe Community Action Agency
The proposals were evaluated by a committee comprised of Community Health and Human Services 
Department and Procurement staff. Each committee member reviewed and scored the proposals 
independently based on the criteria outlined below. The individual scores were then averaged to 
determine the initial scoring. The results of the initial evaluation are presented in the tables below in rank 
order: 
Award Criteria
Weig
ht
A New Leaf
Family 
Endeavors, 
Inc.
Mercy 
House
Community 
Bridges, 
Inc.
Tempe 
Community 
Action 
Agency
Organization’s Capacity and 
Experience to include references
20
167.5
155
155
170
132.5
Service Model and Program 
Design
20
160
147.5
150
147.5
137.5
Partnership and Resource – 
Leverage
20
170
142.5
140
160
140
Performance Outcomes and 
Data 
15
121.9
106.9
106.9
93.8
82.5

2
Cost Effectiveness and Budget
15
115.5
150
135
70.5
124.5
Equity and Accessibility
5
38.1
40.6
35.6
38.1
33.8
Overall response to the RFP and 
compliance to the City’s terms 
and conditions
5
40
50
50
50
50
Total Points:
813
792.5
772.5
729.9
700.8
Initial Ranking:
1
2
3
4
5
Initial 2-Year Budget:
$2,992,463.0
0
$2,290,601.9
4
$2,537,110.0
0
$4,835,569.8
1
$2,745,750.0
0
The pricing shown above represents the total two-year cost and includes all operating and overhead 
costs. 
The committee shortlisted the three highest-scoring firms and invited them to participate in interviews. 
The interview scores were then combined with the initial scores, as shown in the table below.
Award Criteria
Weight
Family 
Endeavors, Inc.
A New Leaf
Mercy House
Organization’s Capacity and Experience to 
include references
20
155
167.5
155
Service Model and Program Design
20
147.5
160
150
Partnership and Resource – Leverage
20
142.5
170
140
Performance Outcomes and Data 
15
106.9
121.9
106.9
Cost Effectiveness and Budget
15
150
115.5
135
Equity and Accessibility
5
40.6
38.1
35.6
Overall response to the RFP and compliance 
to the City’s terms and conditions
5
50
40
50
Total Points:
792.5
813
772.5
Interview Scores (up to 400 points):
340
305
310
Overall Points
1,132.5
1,118
1,082.5
Best and Final Offers
After the interview process, the committee invited the three finalists to submit their best and final offers 
to ensure that the most competitive offer was submitted and to address any areas requiring clarification. 
All firms reduced pricing through the Best and Final process and provided clarifications on a number of 
topics. These best and final offers were then reviewed and discussed, resulting in the final scoring as 
shown below: 
Award Criteria
Weight
Family 
Endeavors, Inc.
A New Leaf
Mercy House
Organization’s Capacity and Experience to 
include references
20
155
167.5
155
Service Model and Program Design
20
147.5
160
150
Partnership and Resource – Leverage
20
142.5
170
140
Performance Outcomes and Data 
15
106.9
121.9
106.9
Cost Effectiveness and Budget
15
150
123
129
Equity and Accessibility
5
40.6
38.1
35.6
Overall response to the RFP and compliance 
with the City’s terms and conditions
5
50
40
50
Total Points:
792.5
820.5
766.5
Interview Scores:
340
305
310
Final Scores
1,132.5
1,125.5
1,076.5
BAFO 2-Year Budget:
$2,159,808.35
$2,621,290.95
$2,511,740.95
The pricing shown above reflects the reduced total two-year cost resulting from the Best and Final Offer 
process. 
Recommendation

3
The committee recommends awarding the contract to Family Endeavors, Inc, dba Endeavors.  Their 
proposal demonstrates strong organizational capacity, an experienced team, and a solid understanding 
of coordinated entry systems, ensuring alignment with the City’s homeless response framework.
Endeavors offers a well-structured, evidence-based service model grounded in trauma-informed care, 
supported by a flexible staffing plan for reliable 24/7 operations. Their approach to case management 
and housing navigation aligns with the City’s goals of reducing length of stay and increasing permanent 
housing placements, while leveraging community partnerships to enhance services beyond City funding.
Additionally, Endeavors submitted the lowest and most competitive offer and includes significant value-
added components, most notably an in-kind vehicle donation and associated transportation support, 
both of which are extremely valuable to the City. Currently, a significant amount of staff time 
(approximately 250 hours at $25/hour) is spent on transportation-related tasks outside the City's core 
responsibilities; shifting these duties to the vendor will reduce off-campus work, improve operational 
efficiency, and allow City staff to focus on higher-value functions. 
Overall, Endeavors provides the best value to the City and is well-positioned to successfully operate the 
program and improve client outcomes.  
The Sub-Recipient Agreement is being finalized and will be presented at the next scheduled Regular 
Council Meeting. .  
ATTACHMENTS: Vendor’s Offer Page  
STAFF CONTACT(S):  Irma Hollamby Cain, Deputy Community Health and Human Services Director, 
(480) 858-2264
Department Director:  Laura Calder, Financial Services Director  
Legal review by:  Dave Park, Senior Assistant City Attorney
Prepared by:  Cecille Lewis, Procurement Officer