LAB APRIL 1, 2026 APPROVED MINUTES.PDF

Minutes of the LIBRARY ADVISORY BOARD hybrid meeting recorded at 6 p.m. on Wednesday, April 
1, 2026, held in a hybrid format in-person at Tempe Public Library, and via Microsoft Teams.  
 
(MEMBERS) Present: 
Wendy Rosen (Chair)
Jesse Shank (Vice-Chair)  
Jessica Brown (Late) 
Katie Boligitz  
Dianne Haws  
Sonia Sen (Late) 
 
(MEMBERS) Absent: 
Martha Carter  
City Staff Present: 
Jessica Jupitus, Deputy Community Services Director – Library 
Dianna Manasse, Library Manager - Infrastructure 
Erin Fillmore, Senior Management Assistant – Community Services Admin 
 
General Public Present: 
None 
Agenda Item 1 - Call to Order: 
Wendy Rosen, Library Advisory Board (Board) Chair, called the meeting to order at 6:00 p.m. 
  
Agenda Item 2 - Call to the Audience: 
No public comments from the audience to report. 
 
Agenda Item 3 - Approval of the March 4, 2026, Board Meeting Minutes: APPROVED 
Wendy Rosen, Board Chair, asked the Board members to review the unapproved meeting minutes 
document dated March 4, 2026.  
o 
No edits noted or requested. 
 
MOTION:   
Jesse Shank moved to approve the March 4, 2026 Board meeting minutes as presented. 
SECOND:   
Katie Boligitz seconded. 
DECISION:  
Motion approved, 4-0.  
Ayes:  
Wendy Rosen (Chair), Jesse Shank (Vice Chair), Katie Boligitz, and Dianne Haws 
Minutes 
LIBRARY ADVISORY BOARD
Wednesday, April 1, 2026

Library Advisory Board 
April 1, 2026 
 
Nays:   
None 
Absent: 
Jessica Brown, Martha Carter, and Sonia Sen 
Abstained:  
None
Agenda Item 4 – Friends of the Tempe Public Library Update  
o 
Mary Busch, President of the Friends of the Tempe Public Library (Friends) gave an update. 
 
The Café is fully staffed but struggling with increasing costs. The Bookstore is assisting with 
covering the increasing costs for the Café. 
 
The agreement between the City of Tempe and Friends for leasing Library space for the 
Bookstore and the Café is up for renewal and currently being negotiated. 
 
M. Busch informed the Board that despite challenges with the Café, the Friends still have a strong 
balance sheet and want to continue to help the Library with funding. 
 
Agenda Item 5 – Staff Report: Jessica Jupitus, Deputy Community Services Director – Library  
o
Dianna Manasse, Library Manager - Infrastructure, presented on Library Marketing:
 
D. Manasse discussed the different marketing methods the Library uses to promote the Library 
and Library programs. 
 
Classic marketing like posters, bookmarks, digital signage, and social media continue to be 
used. 
 
The Library’s website and app must be federally compliant with ADA and the Library’s 
marketing team has been working on making the necessary updates. 
 
The Library had no branding and the Library’s marketing team created two types of branding 
for the Library: Informational and Promotional. 
o 
Informational branding creates the same look and feel, is consistent, short and to the 
point, and is accessible. This branding includes signage for comments and suggestions 
as well as the signage throughout the Library noting where items are like holds, staff 
picks, Library hours, and restrooms. 
o 
Promotional branding reaches the audience the Library wants to engage with and bring 
into the Library like new residents, Arizona State University’s (ASU) students and faculty, 
blue collar workers and trades, and twenty-to-forty-year-olds.  
 
Promotional events included hosting a car and motorcycle show to promote Mitchell 
and Chilton, creating the Get RIPPed campaign, following social media trends, and 
marketing to other city employees for teambuilding events. 
 
Upcoming marketing campaigns include: 
o 
Orbit buses will feature in-transit posters showcasing book quotes with QR codes for 
instant digital checkout as well as posters with a QR code for on-the-spot Library card 
registration.  
 
The Board asked if the QR codes will provide data on use and D. Manasse 
responded that staff will be able to capture this data.  
o 
Flyers about the Library’s digital resources and study rooms will be included in ASU’s 
new student fall welcome packet. 
o 
Light pole banners around the Library complex making the complex a destination, in 
addition to helping it feel more unified. This campaign is in partnership with the Parks and 
Recreation and Arts and Culture divisions. 
o 
Collaborations with Tempe businesses for Summer Reading. 
 
o 
Jessica Jupitus, Deputy Community Services Director – Library, gave the following report specific to 
Tempe Public Library (Library) operations: 
 
 
415 adults were engaged in 24 programs during March 2026; programs included:

Library Advisory Board 
April 1, 2026 
 
Book Clubs
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Mystery Club 
o 
Friends of Dorothy 
o 
Great Books (last one) 
o 
Bite Size Book Club 
o 
Love and Fate 
o 
Coffee, Tea, and Books 
o 
Let’s Get Graphic 
o 
Weird Books for Weird People 
 
Writing Programs  
o 
Writers’ Connection 
o 
Reflections on Generosity 
o 
Three Act Structure for Mystery Writing and Beyond (Writers in Residence “WiR”) 
o 
Social Media and the Business of Writing (WiR) 
o 
26 WiR consultations 
 
Improv Club 
 
Library Stitch Club 
 
With A Twist: K-Pop and Coffee with Brick Road 
 
Reel Deal Film Society 
 
Board Game Café 
 
Ballet Arizona: 5 Moons lecture 
 
Puzzle Swap 
 
Recycled Book Crafts: Kusudama Bouquets 
 
Beyond the Notes: What Defines Beethoven as “The Beethoven”? with ASU 
 
 
Thanks to a new partnership, the Library added a Uke Therapy class. Nancy Cowan, a local 
nurse, created this program that combines simple ukulele playing with mindfulness and stress-
relief techniques. Participants explore easy chords and strumming patterns while using music as 
a tool for emotional regulation, connection, and mental well-being. This program is designed as a 
therapeutic music experience rather than a traditional ukulele lesson.  
 
The current Writer in Residence, Leslie Rager, is entering her third and final month with the 
Library. Writing programs remain a strong part of adult programming as the Library has a 
committed core group of writers who have been meeting at Writers’ Connection for years.  
 
The Tiny Art Show is back! Beginning April 1, 2026, people can reserve their kit to create Tiny Art 
for display in May. This is always wildly popular. 
 
Phoenix Rising (Rising) tickets are available through your Library again! Like the culture passes, 
the Library has a certain number of tickets for each Rising game that can be checked out at the 
Answers desk. These tickets are first come, first served. 
 
Proof Bread is now offering a permanent 15% discount at their brick-and-mortar locations if you 
show any local library card, including Tempe.  
 
The Library had a table at the opening of the Tempe History Museum’s Ranfla Vida: Local 
Lowrider History exhibition. A parking lot full of the shiniest lowriders you have ever seen and a 
perfect place to promote Chilton and Mitchell’s. 
 
o 
J. Jupitus reported the following information specific to operations of the Library’s Youth and Teen 
Services areas: 
 
 
1,563 participants were engaged in 46 youth programs during March 2026, J. Jupitus 
highlighted the following programs: 
 
 
Storytimes:  
o 
Baby Lapsit – favorite book of the month was Merdaddy by Wednesday Kirwin

Library Advisory Board 
April 1, 2026 
 
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Family Evening 
o 
Preschool  
o 
Toddler – focus on memory development and repetition 
o 
Cuentos Contigo – ocean adventure 
o 
All Librarian Storytime: Spring! 
o 
Channing Chasten: author and former Phoenix Rising player 
 
Mini STEAMers – shapes 
 
Budding Builders - ramps for toy cars with smooth and bumpy textures 
 
LEGO Learning Lab  
 
Paws2Read with Finn and Roxy 
 
Sunday Funday  
 
Happily Ever Crafter 
 
Pokemon Hour  
 
Theme Park STEAM with ASU 
 
Page Turners 
 
 
Teen:  
o 
Maker Lab 
o 
Crochet Corner 
o 
Express Yourself 
o 
Super Gaming Tournaments 
 
Outreach: 
o 
Thrive to Five Early Childhood Fair 
o 
Connolly Middle School with College Readiness 
o 
Neurodiversity Awareness at Corona High School 
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Scales Tech 
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Geeks’ Night Out  
 
 
The Library had 17 teen volunteers for the month providing 76 hours of service.  
 
165 Youth Activity Kits and 79 teen STEAM kits circulated as well as 218 scavenger 
hunters. 
 
Winona Miller, a Diné weaver and Tempe PRE staffer, came to demonstrate at a preschool 
storytime about her family’s weaving.  
 
The Library had the quarterly all librarian storytime celebrating spring, providing a chance for 
families to meet the entire youth librarian team in a single big storytime setting.  
 
ASU volunteered to do a program for the kids that taught them to make binary code initial 
bracelets and mini roller coaster cars using recycled materials. During this program, the 
Library learned that ASU has a Theme Park Engineering Club. 
 
o 
J. Jupitus reported the following information specific to the Library’s Infrastructure: 
 
 
Physical circulation of materials for March 2026: 
 
Physical circulation of materials in March 2026 totaled 36,751 uses; 
 
 
Virtual/eResource circulation for March 2026:  
 
eResource circulation in March 2026 totaled 45,735 uses; 
 
 
Views (use of database resources without downloading content) for March 2026:
 
Views in March 2026 totaled 42,393; 
 
 
Library staff added 1,407 new users and renewed 1,604 cards in March 2026.

Library Advisory Board 
April 1, 2026 
 
Public access computers saw 2,965 total sessions in March 2026.
 
 
Gate Count: 46,226 
 
The Library had 229 App downloads (172 Apple; 57 Android) in March 2026.
 
The Library is exploring removing additional computers from the main floor as fewer people are 
using them at the same time and are unwilling to sit next to others. The Library hopes to replace 
the existing long tables with smaller tables that allow for four computers on each table and 
additional privacy for each user, so no one has to sit next to anyone else.  
 
The Board asked for an update on the carpet and J. Jupitus responded that measurements 
have been taken and staff are working with the contractor to see if they can wrap and lift the 
shelves to replace the carpet. 
 
The Library is working with IT to get display screens replaced, update the projector in the 
storytime room, upgrade the screens in the study rooms, and finalize the tech upgrade in the 
Desert Willow program room.  
 
The Library’s Meetup is now over 2,000 users and recently received an email from Meetup stating 
the Library received a “Super Organizer” badge! What that means is that the Library is officially 
recognized as “one of the organizers who brought the highest value to the Meetup network over 
the past months.” This will appear on the Library’s public page and highlights Library programs to 
the local community.  
 
To capitalize on the Pokopia trend, Library staff made a “Library habitats” social media post 
highlighting the different resources offered by the Library by creating habitat spaces in the 
Library. The social media post was well-received for its on-trend approach, and it was the first of 
its kind among other local libraries.  
 
The Library completed the annual purge of cards that are more than three years expired, bringing 
cardholders to 71,585. Library staff are also working on cleaning up existing Library card records 
and ensuring that all the information is accurate. 
o 
J. Jupitus updated the Board on the following topics: 
 
The Library is losing two staff members to other libraries: the Teen Librarian and an Infrastructure 
Library Specialist. The Library wishes them well!   
 
Agenda Item 6 – Policy Updates: Interlibrary Loan, Statement of Concern, and Borrower 
Privileges: Jessica Jupitus, Deputy Community Services Director – Library: APPROVED 
o 
Jessica Jupitus, Deputy Community Services Director – Library, presented proposed updates to the 
Interlibrary Loan (ILL) policy requesting the Board approve updating the ILL policy to provide this 
service only to Tempe residents. 
 
J. Jupitus explained to the Board that the ILL service allows library cardholders to borrow items, 
with some limitations, from any library across the country. The loan is only for three weeks, and 
these items must be processed differently since they do not show up in the library user’s account, 
creating additional staff time to process these requests.  
 
The Board asked what the current use of ILL is with Maricopa County’s Book Sharing Service, 
called MAX, and J. Jupitus responded that ILL requests have decreased significantly since MAX 
became available. Prior to MAX there were about 400 ILL requests per month and now the 
Library has about 60 ILL requests per month. 
 
The Board asked if other public libraries offer this service and J. Jupitus responded that other 
libraries do participate in ILL. 
 
The Board asked if non-Tempe residents could pay a fee for this service and J. Jupitus said that 
would not be an option since it would be time-consuming. 
 
The Board asked how the Library would provide denials of ILL requests and J. Jupitus responded 
that Library staff will let the requestor know that the city they live in offers ILL.

Library Advisory Board 
April 1, 2026 
 
MOTION:   
Jesse Shank moved to approve the updated Interlibrary Loan policy as presented. 
SECOND:  
Katie Boligitz seconded. 
DECISION:  
Motion approved, 6-0.  
Ayes:  
Wendy Rosen (Chair), Jesse Shank (Vice Chair), Katie Boligitz, Jessica Brown, Dianne 
Haws, and Sonia Sen  
Nays:   
None 
Absent: 
Martha Carter  
Abstained:  
None 
 
o 
Jessica Jupitus, Deputy Community Services Director – Library, presented proposed updates to the 
Collection Development Policy for the Statement of Concern requesting the Board approve updating 
the Statement of Concern policy to reflect that once an item is evaluated, it will not be reviewed again 
for three (3) years.  
 
J. Jupitus explained that each Statement of Concern takes a considerable amount of time to be 
investigated as they are reviewed by the Library managers and appropriate professional Library 
staff. 
 
The Board asked what the process would be if the concern was about something different 
than the original Statement of Concern and J. Jupitus said the Library would review it again if 
warranted.  
 
The Board asked when the three (3) year timeframe would start and J. Jupitus responded the 
timing would start after the Statement of Concern decision was made by the Library. 
 
The Board asked what the process would be if the Statement of Concern was for the same 
title but of a different format, for example a movie, and J. Jupitus responded that the Library 
will review the different format if a Statement of Concern is submitted. 
 
MOTION:    
Katie Boligitz moved to approve the updated Collection Development Policy for the 
Statement of Concern policy as presented. 
SECOND:  
Jesse Shank seconded. 
DECISION:  
Motion approved, 6-0.  
Ayes:  
Wendy Rosen (Chair), Jesse Shank (Vice Chair), Katie Boligitz, Jessica Brown, Dianne 
Haws, and Sonia Sen  
Nays:   
None 
Absent: 
Martha Carter  
Abstained:  
None 
 
o 
Jessica Jupitus, Deputy Community Services Director – Library, presented proposed updates to the 
Borrower Privileges policy to remove both automated calls and text from the notifications section.  
 
J. Jupitus explained that due to changes in Polaris, the Library’s circulation system, the Library is 
unable to reliably ensure text messages will be sent and automated calls are no longer available.  
 
The Board asked if users will be sent an email letting them know about the policy change to 
notification and J. Jupitus responded that the Library will send out notification if an email 
address is in the system.  
 
The Board asked what happens when a user does not return an item and J. Jupitus 
responded that the item will be automatically renewed for three (3) weeks, with this automatic 
renewal option available up to fourteen (14) weeks.  
 
MOTION:    
Jesse Shank moved to approve the updated Borrower Privileges policy as presented. 
SECOND:  
Katie Boligitz seconded. 
DECISION:  
Motion approved, 6-0.  
Ayes:  
Wendy Rosen (Chair), Jesse Shank (Vice Chair), Katie Boligitz, Jessica Brown, Dianne 
Haws, and Sonia Sen

Library Advisory Board 
April 1, 2026 
Nays: 
None 
Absent: 
Martha Carter 
Abstained: 
None 
Agenda Item 7 – Member Announcements/Future Agenda Items 
o
J. Jupitus reminded the Board about the upcoming Annual Boards and Commissions Appreciation
event on May 1, 2026.
Agenda Item 8 – Adjournments 
o
Motion made by Jesse Shank to adjourn the meeting.
Second by Katie Boligitz.
Meeting Adjourned at 7:03 p.m.
The next meeting of the Library Advisory Board is scheduled to occur at 6 p.m. on Wednesday,
May 6, 2026;
o
This public meeting will be held in a hybrid format in-person and virtually via Microsoft Teams.
Prepared by:  Erin Fillmore; Reviewed by: Jessica Jupitus 
05/
/2026 
Approval Signature: Library Advisory Chair