MOTORIZED AND ELECTRIC DEVICE SAFETY COUNCIL SUBCOMMITTEE – APRIL 22, 2026 MEETING MINUTES.PDF
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Minutes of the Motorized and Electric Device Safety Council Subcommittee meeting held on April 22, 2026, 3:00 p.m., Hybrid Meeting- Tempe City Hall, 31 E. 5th St., 3rd Floor Conference Room and virtually through Microsoft Teams. Members Present: Councilmember Jennifer Adams – Chair Councilmember Berdetta Hodge- Committee Member City Staff Present: Quincy Carrillo, Council Assistant Chase Walman, Principal Transportation Planner Lindsay Post, Senior Transportation Planner Shelly Seyler, Deputy Transportation & Sustainability Director Mary Kate Nacke, Public Information Officer Vanessa Lopez, Council Assistant Melissa Westbrook, Council Assistant Greg Bacon, Police Lieutenant Greg Ruiz, Chief Deputy City Manager Michael Spykes, Park Ranger Supervisor Kim Hale, Police Commander Shauna Warner, Neighborhood Services Director Ty Lee, Council Assistant Tanya Chavez, Mayor & Council Relations Director Eric Iwersen, Transportation & Sustainability Director Lisette Camacho, Deputy City Manager Eric Anderson, City Attorney Alexander Jovanovic, Deputy Community Services Director Keith Burke, Deputy City Manager Velicia McMillan Humes, Diversity, Equity & Inclusion Director Ruben Wilkinson Jr., Parks Manager Craig Hayton, Community Services Director Kris Baxter, Communication & Marketing Director Rebecca Strisko, Human Resources Director Minutes Motorized and Electric Device Safety Council Subcommittee April 22, 2026 Shawn Wagner, Deputy Community Services Director Jared Morris, IT Director Public/ Stakeholders: Kim Gaffney-Loza, Papago Parkway Neighborhood James Graef, Culdesac Kylee Floodman, Bird Monica DiLullo, Lime Rich Freeman, Lime Rachelle Giles, Goodman Schwartz Public Affairs Molly Olsen, Goodman Schwartz Public Affairs Tim Gomez- Arizona State University Agenda Item 1 – Call to Order Meeting called to order at 3:01 p.m. Agenda Item 2 – Public Appearances No public appearances. Agenda Item 3 – Approval of Meeting Minutes Councilmember Hodge motioned to approve the Jan. 7, 2026 and Feb. 18, 2026 meeting minutes. Councilmember Adams seconded. Minutes approved. Agenda Item 4 – Motorized and Electric Device Safety Communications Update Vision Zero Strategic Directions • Education • Engineering • Enforcement Education / Communication • Social media video of Senior Civil Engineer Ellie Volosin explaining kinetic energy and the dangers of higher speed travel • Partnerships o Neighborhood groups o Local organizations o High School and Elementary School Districts o Arizona State University (ASU) • Multi-use Path signage o Located currently around Tempe Beach Park What’s Next? • Two more micromobility-focused social media videos o Path rules o Keeping sidewalks clear & ADA accessible at all times/returning scooters to parking corrals • Promotion of bike/ped/scooter diversion class o Newsletter o E-blast o Social media Discussion was raised regarding the potential negative associations with the term “diversion” Importance of educational component as well, regardless of not if a law was broken • Public signage o IKE digital boards o Wider roll-out of sidewalk decals • Any other recommendations from the Subcommittee Agenda Item 5 – Bird Presentation Program Overview + Ridership Data • SATV Program Objectives 1. Provide Tempe residents and visitors with access to sustainable transportation 2. Ensure reliable modes to solidify Tempe’s goal of being a true 20-Minute City by 2030 3. Encourage more people to use car-free alternatives to make progress towards Tempe’s Vision Zero plans 4. Keep low-cost transportation options available to Tempe residents o Bird is committed to continuing our support of these goals. We want to work with the City of Tempe to implement regulations supportive of ensuring the SATV program continues to be a safe, reliable, affordable, and sustainable transportation option for your constituents and visitors alike. • Bird Mission o Transforming the way the world moves one ride at a time • Tempe + Bird: Eight Years of Partnership o Throughout the eight-year partnership with the City of Tempe, they have accomplished: 3M+ rides to date 760K car trips saved (1/3 of scooter rides) 5.3M miles drives on Bird • Approx. 213 times around the sun 1,000 vehicles deployed today (approx.) 1,000+ metric tons of carbon dioxide emissions saved 2.2 miles – average trip distance o Over the past year of Bird in Tempe: 0.04% of rides resulted in a reported safety incident 14% of rides connected from transit locations 19% of rides were first timers 25% of rides were frequent routes 75% of rides were from local residents 18% of rides were taken on a Bird ride pass • Tempe Bird Riders: What Are They Saying? o We surveyed Tempe Residents and Bird riders. 35% live in Downtown Tempe/Town Lake area, 30% in Central Tempe/McClintock, and 11% in South Tempe. 64% identify as male, 30% identify as female. o Here is what they had to say: 44% - last Bird ride was used to commute to work or an appointment 88% - some or most Bird trips are used as a first-last mile connection from other modes 21% - last Bird ride was used to visit a restaurant or local business 14% - last Bird ride connected to public transportation 27% - last Bird ride was used to meet up with family or friends 25% - used Bird to replace a personal car trip • Tempe Rider Demographics o Overall, men make up 74.5% of Bird riders, with females at 25.5% o Age 25-34 is the biggest age group for both males and females at 33.6% and 12.5% respectively Female Demographics Male Demographics Where is Bird in Tempe? All throughout the City! Transportation for All: Equity Programs • Bird has launched several programs and features aimed at increasing transportation access in the communities where we operate. 1. Community pricing - Bird offers discounts up to 50% for qualified low-income, veteran, and senior citizen riders 2. Text-to-Unlock - Riders who don’t have access to a smartphone can text Bird directly to begin a ride 3. Alternative payment options - Bird accepts a range of payment options, prepaid debit cards and cash-to-load payments Community Impact + Partners in Tempe Bird’s commitment to the Tempe community began six years ago. Since then, they’ve distributed helmets, participated in various local events, put on safety and how-to ride events, and partnered with local community organizations. Moving forward, we see opportunities for even broader engagement, especially with mission-aligned groups that are working toward the shared goals of transforming how Tempe moves. Age Range Bird Users Bird Rides 19-24 14.1% 21.4% 25-34 33.6% 32.0% 34-44 16.2% 15.5% 45-54 7.7% 6.8% 55-64 2.7% 2.4% 65+ 0.3% 0.2% Age Range Bird Users Bird Rides 19-24 3.4% 2.2% 25-34 12.5% 9.9% 34-44 5.7% 5.8% 45-54 2.8% 3.0% 55-64 1.0% 0.7% 65+ 0.1% 0.2% • Existing Partners: o Culdesac o City of Tempe o Downtown Tempe Authority o Tempe Chamber of Commerce o Arizona State University (ASU) o Lyft o Blue Systems Smart Mobility Safety + Rider Engagement Overview • Rider Safety Education & Protocol: o Bird has an education program built within its app and website, which is amplified through multiple communication channels. Education is core to the ability to provide a safe riding experience. • Education Pillars: 1. Educate through Technology – ongoing step-by-step guidance throughout the user journey, paired with active assessment 2. Education through Face-to-Face Interaction – encouraging a two-way dialogue and enhanced comprehension of the safety messages 3. Education through Traditional and Digital Communications – expanding outreach to Bird customers, the general public and those with accessibility limitations • Safety Education Objectives: o Ensure riders are aware of local riding rules o Ensure prospective rides, non-riders & community members are aware of riding and parking rules and avenues available to them to report non-compliant behavior o Ensure messaging and communication efforts adapt to evolve with the current riding trends, concerns, or areas of re-education needed • Safety Features/ Examples: o In-app safety quiz o Beginner mode o Safety school messaging o In-person events o Ride start and ride end tutorial system • Rider Education Delivery Methods: o Banners o In-app notifications o Push notifications o Text on map o Email notifications Safety + Vehicle Technology Overview • Safety + Parking – The Technology o No-ride zones: As a rider approaches a no-ride zone, they are alerted that their speed will be reduced. The Bird decelerates, coming to a complete stop to prevent the vehicle from crossing the geofence boundary. o No-parking zones: If a rider enters a no-parking zone, they are alerted that they will not be able to end their ride until they are outside of the restricted area. o Slow zones: Speed limits are implemented in different areas of the City and on specific streets. If a rider enters a slow zone, they are alerted that the vehicle’s speed is about to be safely reduced. • Parking: Technology + Rider Enforcement o Parking Mandatory corrals: • Rides must end in a corral Rest of City: • Bird still requires rides to end out of the right-of-way, upright and not blocking ADA access • Incentivized corrals can be utilized for preferred parking zones o Rider Behavior Bird implements an escalating fine structure for improper parking: Warning, Fine, Suspension, Ban • Reporting Issues + Getting in Touch o Community Mode (non-riders still have access) Ability to: • Report badly parked Bird • Report damaged Bird • Get help o Support line and email address staffed 24/7 o Physical safety decal on Bird vehicles o az@bird.co – the community can also email for any rebalance or relocation requests What’s Next? • Safety Innovation o Bird recognizes the need for evolving technology that ensures Tempe remains safe and clutter free while still advocating for the rider experience. o With rider behavior often being one of the key challenges, Bird’s product team has been creating revolutionary, first-of-their-kind product features: AI Parking Photo Review (Customized to Tempe Operations) Incentivized Helmet Selfie Rider Score • Looking Forward o Theme: Continuing 2025 and early 2026’s momentum with continued investment in equity, price transparency, tech innovation, and City partnership. Innovative Partnerships: • Housing & Ride to Work Partnership. Investing in equity, workforce development and transportation access. • Transit: Partner with Valley Metro to encourage multi-modal connections Destination Pricing: Continuing to expand on Flat-Rate pricing and transparency by rolling out pre-ride pricing estimates Roll to the Polls: Support Tempe residents using their voice by offering free rides to/from the polls Agenda Item 6- Lime Presentation Lime’s Mission: To build a future where transportation is shared, affordable and carbon-free. • Lime’s Global Reach: o 5 continents o 280+ cities o 300K+ vehicles o 1B+ trips • Meet the Team o Scott Jackson, Senior Operations Manager, SoCal + Arizona o Gaziz Koshkimbayev, General Manager, US West o Rich Freeman, Operations Manager, Arizona o Hayden Harvey, Director of Government Relations, US West o Monica DiLullo, Regional Government Relations Lead, US Southwest • Tempe Ride Profile o Average trip distance – 1.5 miles o Average trip duration – 16 minutes o Trip frequency – a new trip starts every 2 minutes • Tempe Ridership Trends o Ridership is growing fast across Tempe, reaching record highs in both trips and riders last year. Over 237,00 trips taken in 2025, a 61% increase from 2024. In addition, monthly usage is growing, with more than 9,200 average monthly riders, a 61% increase from 2024. More residents are using Lime as a practical option for getting around day to day • Popular Ridership Locations in Tempe: o These were the most popular locations for riders starting or ending their trip in Tempe in 2025. Riders use Lime to travel across the City, enhancing mobility and access in Tempe. • Demand is Widespread and Growing Quickly o Q1 2024: 26, 765 app opens o Q1 2026: 68,796 app opens • Flexible Pricing o PAYG $1 unlock, $0.44/min (scooters) o LimePrime $4.99/month, free 30 min reservations + no unlock fees • $1.25 flat-rate on trips under 5 minutes • $2.50 flat-rate on trips under 20 mins, $0.26/ min thereafter o LimePass $7.99, 30 mins, 1 day $14.99, 60 mins, 3 days $29.99, 180 mins, 10 days $49.99, 300 mins, 30 days o LimeAccess 50% off PAYG rate for eligible riders o Over the past 2 years, Lime has focused on making services more accessible and affordable for residents across Tempe through better vehicles, lower costs, and a more reliable experience. o That’s translating into real use, with nearly 47,000 trips taken through LimePass and LimePrime in 2025 alone. For many residents, this is becoming a practical way to get around, with over $307,000 in savings to the community last year. • Lime Social Impact Programs o Lime Access Discounted rides for low-income neighbors Quick online application (approx. 90 seconds, approval often within 30 min.) Support alternative payments & text to unlock o Lime Assist Free adaptive device rentals (up to 24 hours+) Local delivery & pick-up at home Locations Trips Adjacent to Sun Devil Fitness Complex 84,579 Papago Park East Trailhead 55,365 West 3rd Ave/ South Beck Ave 36,784 South McClintock/ East 3rd St. 17,351 Meyer Park 11,394 Partner with disability advocates to enhance program awareness o LimeHero Community empowerment tool allowing riders to round up fares to support local non-profit partner 100% of funds stay local (current partner is Phoenix Spokespeople) • Opportunity for Tempe partner • Geofencing – Real-Time Virtual Zones for Safer, More Orderly Streets o What is it? Geofencing allows Lime to create virtual zones that manage rider behavior Working closely with cities, Lime designs and deploys geofenced areas to support local regulations and educate riders on where and how they can ride/ park o Types of zones: Low speed zone No operation zone Mandatory parking zone No parking zone • Advanced Product Features (in-app): o Late night safe to ride quiz, testing reaction time o Training mode First 3 rides have max speed of 10 mph After 3 rides, top speed is 15 mph (standard) o Designated parking directions o Vehicle locater directions • Tempe x Lime to the Polls o Lime to the Polls expands access by reducing transportation barriers to civic participation. During key elections, Lime provides free or discounted rides to polling places and voter registration events. o How it works: Enter promo code in Lime app Ride to polls or registration location Simple, accessible, and immediate o Tempe 2026 campaign details Hashtag: #UnlockDemocracy Promo Code: TEMPEVOTES2026 Offer: 2 free 30-minute rides Validity: May 6 – May 19, 2026 (early voting through Election Day) • Recommendations for Tempe Program Changes: 1. Implement Slow Ride Zone over Tempe Town Lake walking path 2. Additional parking corrals in mandatory parking zones (MPZ) to support proper parking and avoid overcrowding 3. Establish audible “No Sidewalk Riding” alerts in high traffic areas Agenda Item 7 – Future Agenda Items (Councilmembers Only) • Scooter-related accident report from Fire Medical Rescue • Cross-city comparisons for best practices o Phoenix, Scottsdale, Chandler, Tucson (all have scooter vendors) Meeting adjourned at 4:05 p.m. Prepared by: Quincy Carrillo, Council Assistant, (480) 350-8893 Reviewed by: Tanya Chavez, Director of Mayor and Council Relations, (480) 858-2215