Summary Sheet- RFCA SUMMARY

CITY OF TEMPE
Meeting Date: 6/25/2026  
REQUEST FOR COUNCIL ACTION
Agenda Item: 7B11
ACTION:  Approve a three-year contract renewal with MRI Software LLC., for a public housing 
management software program.
FISCAL IMPACT: The total cost of this contract shall not exceed $358,761.97. Sufficient funds have 
been appropriated in the General Fund, Cost Center 2772 (CHHS Section 8 Admin) for anticipated 
expenditures during the current fiscal year and next fiscal year, contingent upon City Council approval 
of the City’s annual budget.
RECOMMENDATION:  Approve the contract renewal.
 
BACKGROUND INFORMATION:  (IT20-136-01) Since 2002, the City has been using this public 
housing management software program (PHA), and to date, the value of this contract has been below 
the formal threshold ($100,000). The most recent renewal, however, will see the cost of this contract 
exceed the formal threshold and will now require Council approval. As part of this renewal, the City will 
be migrating from an on-premise solution to cloud-hosted solution.   
The City has negotiated a three-year contract renewal with a 4% fixed increase year over year.
Contractor Performance:
The performance of the contractor has been evaluated by City staff as shown in the following table:
MRI Software LLC 
Criteria
Meets Contract 
Requirements
Does Not Meet 
Contract 
Requirements
Contract personnel are responsive, cooperative and available
X
 
The quality of products or services delivered
X
 
Timeliness of performance                                                   
X
 
Follow-up skills in resolving complaints or problems brought to 
their attention
X
 
Promptness and accuracy of pricing on submitted invoices.
X
 
ATTACHMENTS: N/A
STAFF CONTACT(S): Jared Morris, Information Technology Director, (480) 350-8090
Department Director:  Laura Calder, Financial Services Director  
Legal review by:  Dave Park, Senior Assistant City Attorney
Prepared by:  Alicia Ruiz, Procurement Officer