Summary Sheet- RFCA SUMMARY

CITY OF TEMPE
Meeting Date: 06/25/2026  
REQUEST FOR COUNCIL ACTION
Agenda Item: 8A6
ACTION:  Approve a one-year contract renewal with Express Scripts, Inc., who will provide pharmacy 
benefits management services for eligible City employees and their dependents.
FISCAL IMPACT:  The total cost of the contract will not exceed $7,100,000. Sufficient funds have 
been appropriated in the Health Fund, Cost Centers 4167 (Employees) and 4169 (Cobra Participants), 
for anticipated expenditures during Fiscal Year 2026-2027 contingent upon City Council approving the 
City’s annual budget.
RECOMMENDATION:  Approve the contract renewal.
 
BACKGROUND INFORMATION:  (T24-053-01) On March 21, 2024, City Council approved a one-
year contract with four, one-year renewal options for pharmacy benefits management services. If 
approved, this would be the second of four, one-year renewal options. This contract provides a 
pharmacy benefits manager who oversees a pharmacy network for prescription drug services for over 
the counter and mail-order prescriptions. Additionally, Express Scripts offers Medication Therapy 
Management (MTM) services through which a patient’s medication treatment plans are monitored to 
ensure adherence to physician prescribed drug therapy, increasing the likelihood of a successful patient 
outcome and lower future medical costs.
Contractor Performance
The performance of the contractor has been evaluated by City staff as shown below:
Express Scripts, Inc.
Criteria
Meets Contract 
Requirements
Does Not Meet 
Contract 
Requirements 
Contract personnel are responsive 
X
The quality of products or services 
delivered
X
Timeliness of performance
X
Follow-up skills in resolving complaints 
X
Promptness and accuracy of invoices.
X
Renewal Cost
Express Scripts, Inc. has agreed to renew the contract with no increase to the previously negotiated 
pricing.
ATTACHMENTS:  N/A
STAFF CONTACT(S):  Rebecca Strisko, Human Resources Director, (480) 350-8423
Department Director:  Laura Calder, Financial Services Director

2
Legal review by:  Dave Park, Senior Assistant City Attorney
Prepared by:  Eric Kraenzle, Senior Procurement Officer