TELEHEALTH.PDF

Maricopa County — Formal (2023-01-25)

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Jessica Robins
Assistant Director, Research Advancement
1/3/2023

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
2 
1. 
EFFECT 
 
To the extent the Special Provisions are in conflict with the General Provisions, the Special 
Provisions shall control.  To the extent the Work Statement(s) and the Special or General 
Provisions are in conflict, the Work Statement(s) shall control. 
 
2. 
DEFINITIONS 
 
DEFINITIONS 
 
As used throughout this Agreement, the following terms shall have the following meanings: 
 
 
A. 
Agreement means this document and all attachments and amendments hereto. 
 
 
B. 
Contractor means the person, firm or organization listed on the Cover Page of 
this Agreement. 
 
 
C. 
County means Maricopa County, Arizona. 
     
D. 
Department means the Maricopa County Department of Public Health. 
 
E. 
Funding Source means any federal, State, or private agency funding source, 
which may impose conditions on the funding that will be passed on to the 
Contractor. 
 
F. 
School age child(ren) means any child under the age of 18. 
 
G. 
Seniors means any adult who is aged 65 years or older.  
 
3. 
GENERAL REQUIREMENTS 
 
 
A. 
The terms of this Agreement shall be construed in accordance with Arizona law.  
Any lawsuit arising out of this Agreement shall be brought in the appropriate court 
in Maricopa County. 
 
 
B. 
The Contractor shall, without limitation, obtain and maintain all licenses, permits, 
and authority necessary to do business, render services, and perform work under 
this Agreement, and shall comply with all laws regarding unemployment insurance, 
disability, and workers’ compensation. 
 
 
C. 
The Contractor is an independent contractor in the performance of work and the 
provision of services under this Agreement and is not to be considered an officer, 
employee, or agent of the County. 
 
 
4. 
AMENDMENTS 
 
All Amendments to this Agreement must be in writing and signed by authorized persons 
for both Parties.  All amendments shall clearly state the effective date of the action. 
 
5. 
ADEQUACY OF RECORDS 
 
If the Contractor's books, records, and other documents related to this Agreement are not

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
3 
sufficient to support and document that allowable services were provided to eligible clients, 
the Contractor shall reimburse the County for the services not adequately supported and 
documented. 
 
6. 
RETENTION OF RECORDS 
 
A.  
This provision applies to all financial and programmatic records, supporting 
documents, statistical records, and other records of the Contractor that relate to 
this Agreement. 
 
B. 
As required by A.R.S. 35-214, the Contractor shall retain all financial books, 
records, and other documents related to this Agreement for five (5) years after final 
payment or until after the resolution of any audit questions, which could be more 
than five (5) years, whichever is longer.  County, federal, or State auditors, and 
any other persons duly authorized by the County, shall have full access to and the 
right to examine, copy and make use of any and all such financial books, records, 
and other documents.  The records will be provided at Arizona State University, 
Tempe, Arizona, or another location designated by ASU on reasonable notice to 
the County. 
 
7. 
ASSIGNMENT AND SUBCONTRACTING 
 
No rights, liability, obligations, or duties under this Agreement may be assigned, 
delegated, or subcontracted without the prior written approval of the County and 
Contractor. 
 
8. 
AUDIT DISALLOWANCES 
 
 
A. 
The Contractor shall, upon written demand, therefore, reimburse the County for 
any payments made under this Agreement that are disallowed, by a federal, State 
or County audit in the amount of the disallowance, as well as court costs and 
attorney fees the County incurs to pursue legal action relating to a disallowance. 
 
 
B. 
If the County determines that a cost for which payment has been made is a 
disallowed cost, the County shall notify the Contractor in writing of the disallowance 
and the required course of action, which shall be at the option of the County either 
to adjust any future claim submitted by the Contractor by the amount of the 
disallowance or to require immediate repayment of the disallowed amount by the 
Contractor. 
 
9. 
AGREEMENT COMPLIANCE MONITORING 
 
County may monitor the Contractor's compliance with, and performance under, the terms 
and conditions of this Agreement.  On-site visits for compliance monitoring may be made 
by the County and/or its grantor agencies at any time during the Contractor's normal 
business hours, announced or unannounced.  During an on-site visit, the Contractor shall 
make its records and documents related to work performed or services provided under 
this Agreement available to the County for inspection and copying. 
 
10. 
AVAILABILITY OF FUNDS 
 
 
A. 
The provisions of this Agreement relating to the payment for services shall become 
effective when funds assigned for the purpose of compensating the Contractor, as

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
4 
provided herein, are actually available to the County for disbursement.  The County 
shall be the sole authority in determining the availability of funds under this 
Agreement and the County shall keep the Contractor fully informed as to the 
availability of funds.  Notwithstanding the foregoing, the Contractor shall have no 
obligation to commence or continue work or the performance of services under this 
Agreement in the absence of payment from the County. 
 
 
B. 
If any action is taken by any State agency, federal department, or any other agency 
or instrumentality to suspend, decrease, or terminate its fiscal obligations under or 
in connection with this Agreement, the County may amend, suspend, decrease, or 
terminate its obligations under or in connection with this Agreement, subject to 
subparagraph A. above.  If this Agreement is terminated, the County shall be liable 
for payment only for services rendered prior to the effective date of the termination, 
provided that such services are performed in accordance with the provisions of this 
Agreement.  The County shall give written notice of the effective date of any 
suspension, amendment, or termination under this section at least ten (10) days in 
advance. 
 
11. 
CONTINGENCY RELATING TO OTHER CONTRACTS AND GRANTS 
 
 
Intentionally omitted.  
 
12. 
DEFAULT 
 
For material breach of contractual obligations, or upon the happening of any event which 
would jeopardize the ability of a Party to perform its contractual obligations, the other Party 
may suspend, modify, or terminate this Agreement immediately upon giving written notice 
to the defaulting Party in the event of non-performance of any stated objectives. 
Notwithstanding the foregoing sentence, the defaulting Party will have fourteen (14) 
working days from the date of notice received from the non-defaulting Party to remedy any 
such default prior to any suspension, modification, or termination of this Agreement. 
Unless expressly stated otherwise in this Agreement, such determination will not be made 
until such determination will not be made until such time as the disputes process has been 
exhausted.  
 
13. 
TERMINATION 
 
 
A. 
Either Party may terminate this Agreement at any time by giving the other Party at 
least thirty (30) calendar days prior written notice.  The notice shall be given by 
personal delivery or by registered or certified mail, postage prepaid, return receipt 
requested. 
 
 
B. 
This Agreement may be terminated by mutual written agreement of the Parties 
specifying the termination date therein. 
 
 
C. 
The County may terminate this Agreement upon twenty-four (24) hours’ notice 
when the County deems the health or welfare of a patient is endangered or the 
Contractor’s non-compliance jeopardizes funding source financial participation.  If 
not terminated by one of the above methods, this Agreement will terminate upon 
the expiration date of this Agreement as stated on the Cover Page of this 
Agreement. 
 
14. 
TERMINATION FOR BREACH

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
5 
 
 If either Party defaults under this contract and the default continues for more than ten 
(10) days after the effective date of the other Party’s written notice stating the specific 
nature of the default, then the noticing Party may treat the default as a breach of this 
Contract. Upon a breach, the aggrieved Party may exercise any remedy available under 
the law, including the termination of this contract.  
15. 
SEVERABILITY 
 
Any provision of this Agreement that is determined to be invalid, void, or illegal by a court 
shall in no way affect, impair, or invalidate any other provision hereof, and the remaining 
provisions shall remain in full force and effect. 
 
16. 
STRICT COMPLIANCE 
 
The waiver of a breach hereunder may be affected only by writing signed by the waiving 
Party and will not constitute, or be held to be, a waiver of any other or subsequent breach 
or to affect in any way the effectiveness or enforceability of the provision in question. 
 
17. 
NON-LIABILITY 
 
A. The County and its officers, representatives, agents, and employees shall not be liable 
for any act or omission by the Contractor or any subcontractor, employee, officer, 
agent, or representative of the Contractor or any subcontractor occurring in the 
performance of this Agreement, nor shall they be liable for purchases or contracts 
made by the Contractor or any subcontractor in connection with this Agreement. 
 
B. The Contractor and its officers, representatives, agents, and employees shall not be 
liable for any act or omission by the County or any County subcontractor, employee, 
officer, agent, or representative of the County or any County subcontractor occurring 
in the performance of this Agreement, nor shall they be liable for purchases or 
contracts made by the County or any County subcontractor in connection with this 
Agreement. 
 
18. 
INDEMNITY 
 
Each Party (as “Indemnitor”) agrees to indemnify, defend, and hold harmless the other 
Party (as “Indemnitee”) from and against all claims, losses, liability, costs, and expenses 
(including reasonable attorneys’ fees) (hereinafter collectively referred to as “Claims”) 
arising out of bodily injury of any person (including death) or property damage, but only to 
the extent that such Claims, which result in vicarious liability to Indemnitee, are caused by 
the act, omission, negligence, misconduct, or other fault of Indemnitor, its officers, agents, 
employees, or volunteers.  
 
19. 
COVENANT AGAINST CONTINGENT FEES 
 
The Contractor warrants that no person or entity has been employed or retained to solicit 
or secure this Agreement upon an agreement or understanding for a commission, 
percentage, brokerage, or contingent fee.  For breach or violation of this warranty, the 
County may immediately terminate this Agreement without liability. 
 
20. 
SAFEGUARDING CLIENT INFORMATION 
 
The use or disclosure by any Party of any information concerning an eligible person served

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
6 
under this Agreement is directly limited to the performance of this Agreement.  
 
21. 
RIGHTS IN DATA 
 
The Parties shall have the use of data and reports resulting from this Agreement without 
cost or other restriction, except as otherwise provided herein or by law.  Each Party shall 
supply to the other Party, upon request, any available information known to the supplying 
Party that is relevant to this Agreement and to the performance hereunder, not subject to 
obligations of confidentiality. 
 
22. 
NON-DISCRIMINATION 
 
Each Party, in connection with any service or other activity under this Agreement, shall 
not in any way discriminate against any person on the grounds of race, color, religion, sex, 
national origin, age, disability, affiliation or belief.  The Contractor shall include this clause 
in all of its subcontracts related to this Agreement.  If applicable, the Parties will abide 
by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These 
regulations prohibit discrimination against qualified individuals based on their 
status as protected veterans or individuals with disabilities and prohibit 
discrimination against all individuals based on their race, color, religion, sex, or 
national origin.  Moreover, these regulations require that covered prime contractors 
and subcontractors take affirmative action to employ and advance in employment 
individuals without regard to race, color, religion, sex, national origin, protected 
veteran status or disability. 
 
 
23. 
EQUAL EMPLOYMENT OPPORTUNITY 
 
Neither Party will discriminate against any employee or applicant for employment because 
of race, age, disability, color, religion, sex, or national origin.  Each Party shall take 
affirmative action to ensure that applicants are employed and that employees are treated 
during employment without regard to their race, age, disability, color, religion, sex, or 
national origin.  Such action shall include, but is not limited to, the following:  employment, 
upgrading, demotion or transfer, recruitment, or recruitment advertising, lay-off or 
termination, rates of pay or other forms of compensation, and selection for training, 
including apprenticeship.  Each Party shall, to the extent such provisions apply, comply 
with Titles VI and VII of the Civil Rights Act of 1964, as amended (42 U.S.C. §§ 2000a, et 
seq.); the Rehabilitation Act of 1973, as amended (29 U.S.C. §§ 701, et seq.); the Age 
Discrimination in Employment Act of 1967, as amended (29 U.S.C. §§ 621, et seq.); the 
Immigration Reform and Control Act of 1986 (Pub. L. No. 99-603) (“IRCA”); and Arizona 
Executive Order 2009-09, which mandates that all persons shall have equal access to 
employment opportunities.  Each Party shall also comply with all applicable provisions of 
the Americans with Disabilities Act of 1990 (42 U.S.C. §§ 12101, et seq.). 
 
24. 
RIGHT OF PARTIAL CANCELLATION 
 
If more than one activity is funded by this Agreement, the County reserves the right to 
terminate this Agreement or any part thereof based on the Contractor's failure to perform 
any part of this Agreement without impairing, invalidating, or canceling the remaining Work 
Statement obligations.   
 
25. 
RIGHT TO EXTEND AGREEMENT

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
7 
Subject to the availability of funds and acceptable Contractor performance, the Contractor 
hereby acknowledges and agrees that the County shall have the right to request an 
extension of this Agreement for additional one-year periods, not to exceed a total extended 
term of five (5) years, except that the cost will be subject to renegotiation.  Any extension 
of this Agreement shall be in writing mutually acceptable to the County and the Contractor 
and signed by both Parties. 
 
26. 
CERTIFICATION REGARDING DEBARMENT AND SUSPENSION 
 
A.  
The undersigned, an authorized representative of the Contractor, certifies, to the 
best of his or her knowledge and belief, that the Contractor, defined as the primary 
participant in accordance with 45 C.F.R. Part 76, and its principals: 
 
1)  are not presently debarred, suspended, proposed for debarment, declared 
ineligible, or voluntarily excluded from covered transactions by any federal 
department or agency. 
 
2)  have not within the 3-year period preceding this Agreement been convicted of 
or had a civil judgment entered against them for the commission of fraud or a 
criminal offense in connection with obtaining, attempting to obtain, or performing a 
public (federal, State or local) transaction or contract under a public transaction; 
violation of federal or State antitrust statues or commission of embezzlement, theft, 
forgery, bribery, falsification or destruction of records, making false statements, or 
receiving stolen property;  
 
3)  are not presently indicted or otherwise criminally or civilly charged by a 
government entity (federal, State, or local) with the commission of any of the 
offenses enumerated in paragraph (2) of this certification; and 
 
4)  have not within the 3-year period preceding this Agreement had one or more 
public transactions (federal, State, or local) terminated for cause or default. 
 
B.   
If the Contractor is not able to provide this certification, an explanation as to why 
shall be attached to this Agreement. 
 
C.   
The Contractor shall include, without modification, this Paragraph in all lower tier 
covered transactions (i.e., transactions with subcontractors) and in all solicitations 
for lower tier covered transactions related to this Agreement. 
 
27. 
E-VERIFICATION OF EMPLOYEES 
 
The Contractor warrants that it follows A.R.S. § 41-4401 and further acknowledges: 
  
A. 
That the Contractor and its subcontractors, if any, warrant their compliance with all 
federal immigration laws and regulations that relate to their employees and their 
compliance with A.R.S. § 23-214. 
  
B. 
That a breach of the warranty under subsection A above shall be deemed a 
material breach of this Agreement that entitles the County to, among other things, 
immediately terminate this Agreement without liability. 
  
C.  
That the County and any contracting government entity retains the legal right to 
inspect the papers of any contractor or subcontractor employee who works on this

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
8 
Agreement to ensure that the contractor or subcontractor is complying with the 
warranty provided under subsection A above and that the contractor agrees to 
make all papers and employment records of said employee(s) available during 
normal working hours in order to facilitate such an inspection.

SECTION II 
 
 
                                                                            SPECIAL PROVISIONS        
9 
1. 
EFFECT 
 
To the extent that the Special Provisions are in conflict with the General Provisions, the 
Special Provisions shall control.  To the extent that the Work Statement(s) are in conflict 
with the Special or General Provisions, the Work Statement(s) shall control. 
 
2. 
DISPUTES RESOLUTION 
 
In the event of any dispute, claim, question, or disagreement arising from or relating to this 
Agreement or the breach thereof, the Parties will first attempt to resolve the matter over a 
period of at least ninety (90) days before resorting to formal dispute resolution.  To this 
effect, they will consult and negotiate with each other in good faith, and, recognizing their 
mutual interests, attempt to reach a just and equitable solution satisfactory to both Parties.  
The Parties agree to arbitrate disputes filed in Maricopa County Superior Court that are 
subject to mandatory arbitration pursuant to A.R.S. § 12-133.  A.R.S. § 12-1518 requires 
this provision in all ASU contracts. This Paragraph shall not apply to claims arising from 
bodily injury, death, or property damage. 
 
3. 
CHANGES 
 
A. 
The Department may, at any time, by written order, make changes within the 
general scope of this Agreement in any one or more of the following areas: 
 
1. 
Work Statement activities reflecting changes in funding source or County 
regulations, policies, or requirements.   
 
2. 
Administrative requirements, such as changes in reporting periods, 
frequency of reports, or report formats, required by funding source or 
County regulations, policies, or requirements. 
 
3. 
Contractor reimbursement schedules and/or program budgets. 
  
B. 
The order will not increase or decrease the maximum reimbursable amount to be 
paid the Contractor.  Additionally, the order will not direct substantive changes in 
services to be rendered by the Contractor. 
 
C. 
Any dispute or disagreement caused by such order shall constitute a "Dispute" 
within the meaning of the Disputes Clause of the Special Provisions of this 
Agreement and shall be administered accordingly. 
 
4. 
AUDIT REQUIREMENT 
 
A. 
If the Contractor expends $750,000 or more in a year in federal awards, the 
Contractor shall have a single audit conducted for that year according to the Office 
Management and Budget, Title 2, Subtitle A, Chapter II, PART 200—UNIFORM 
ADMINISTRATIVE REQUIREMENTS, COST PRINCIPLES, AND AUDIT 
REQUIREMENTS FOR FEDERAL AWARDS contained in Title 2 C.F.R. § 200.  
The audit report shall be submitted to the County for review within nine (9) months 
following the close of the fiscal year.  The Contractor shall take any necessary 
corrective action to remedy any material weaknesses and/or reportable conditions 
identified in the audit report within six (6) months after the release date of the 
report.  The County may consider sanctions as described in § .225 of OMB Circular 
A-133 for contractors not in compliance with the audit requirements.  All books and

SECTION II 
 
 
                                                                            SPECIAL PROVISIONS        
10 
records shall be maintained in accordance with Generally Accepted Accounting 
Principles (GAAP). 
 
B. 
The Contractor shall schedule an annual financial audit to be submitted to the 
County for review within twelve (12) months following the close of the program’s 
fiscal year.  Contractor understands that its failure to meet this requirement may 
result in the loss of current funding and disqualification from consideration for 
future County-administered funding. 
 
5. 
INSURANCE 
 
A. 
Each Party is insured pursuant to A.R.S. § 41-621. 
 
6. 
SPECIAL REQUIREMENTS 
 
A. 
If the use of subcontractors is approved by the County, the Contractor agrees to 
use written subcontracts or consultant agreements that conform to federal and 
State laws and regulations and the requirements of this Agreement appropriate to 
the service or activity covered by the subcontract.  These provisions apply with 
equal force to the subcontract as if the subcontractor were the Contractor.  The 
Contractor is responsible for performance under this Agreement whether or not 
any subcontractors are used.  The Contractor shall submit a copy of each 
subcontract to the County upon written request. 
 
7. 
REPORTING REQUIREMENTS 
 
If requested by the County, the Contractor shall submit annual progress reports on or 
before the third (3rd) day of the month following the end of the reporting period. 
   
8. 
STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST 
 
Pursuant to A.R.S. § 38-511, either Party may cancel this Agreement without penalty or 
further obligation, within three years after execution of this Agreement, if any person 
significantly involved in initiating, negotiating, securing, drafting, or creating this 
Agreement on behalf of a Party is, at any time while this Agreement or any extension of 
this Agreement is in effect, an employee or agent of any other Party to this Agreement in 
any capacity or is a consultant to any other Party to this Agreement with respect to the 
subject matter of this Agreement.   
 
9. 
POLICY ON CONFIDENTIALITY 
 
The Contractor and the County understand and agree that this Agreement is subject to all 
State and federal laws protecting client confidentiality of medical, behavioral health and 
drug treatment information. 
 
10. 
LAWS, RULES, AND REGULATIONS 
 
The Contractor and the County understand and agree that this Agreement is subject to all 
State and federal laws, rules, and regulations that pertain hereto. 
 
11.    SPONSORSHIP ACKNOWLEDGMENT 
 
 
All promotional materials, brochures, and flyers prepared by the Contractor relating to this

SECTION II 
 
 
                                                                            SPECIAL PROVISIONS        
11 
Agreement shall include the following statement, “Sponsored by Maricopa County 
Department of Public Health.” 
 
12. 
UNIFORM ADMINISTRATIVE REQUIREMENTS 
 
 
 
By entering into this Contract, the Contractor agrees to comply with all applicable 
provisions of Title 2, Subtitle A, Chapter II, PART 200—UNIFORM ADMINISTRATIVE 
REQUIREMENTS, COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL 
AWARDS contained in Title 2 C.F.R. § 200 et seq 
 
13. 
FEDERAL DISCLOSURE REQUIREMENTS.  
 
The County acknowledges and agrees that: (1) federal agencies that provide funding for 
research may require disclosure of contracts pursuant to Section 223 of the National 
Defense Authorization Act (NDAA), Section 117 of the Higher Education Act of 1965, as 
amended (HEA), and National Security Presidential Memorandum 33 (NSPM-33) 
(collectively, “Federal Disclosure Requirements”); and (2) nothing in this Agreement shall 
prevent ASU from disclosing the Agreement to federal agencies pursuant to the Federal 
Disclosure Requirements.

SECTION III 
 
 
                                                                                  WORK STATEMENT       
12 
1. 
PURPOSE: 
 
The purpose of this Agreement is for Arizona State University (ASU) to lead two (2) pilot 
programs in collaboration with MCDPH to better understand community opportunities for 
increasing access to telehealth services through digital literacy.  
 
 
2. BACKGROUND. 
 
MCDPH was awarded a grant by the Centers for Disease Control and Prevention to 
address health disparities that were created or worsened by the COVID-19 pandemic. 
MCDPH seeks to allocate funds to address systemic inequity, particularly related to 
issues that limit access to health insurance, poor access to transportation, limited 
physician office hours that conflict with work and/or school schedules, culturally and 
linguistically appropriate information, and limited health care resources.  
 
MCDPH has identified telehealth as a mechanism crucial to addressing health inequity 
among vulnerable and at-risk populations where unequal access has led to 
disproportionately higher mortality rates, high rates of disease, higher medical costs, 
more disease and illness, lack of treatment options, and lack of access to insurance. 
Telemedicine is a critical bridge to improving patient outcomes, increasing quality of 
life, easing reliance on emergency and late-stage interventions, and reducing severity 
of illness and reducing early deaths; however more data needs to be collected to 
clearly understand the gaps and opportunities to increase telehealth among 
underserved populations.  
 
To this end, MCDPH would like to contract with ASU to implement two (2) pilot 
programs; one focused on seniors and the other focused on school-aged children. In 
accordance with the CDC Health Disparities grant, all work must be completed by May 
31, 2024, and the budget is not to exceed $1M. 
 
 
3.         SCOPE OF WORK: 
  
Identify initiatives to increase telehealth services currently being implemented/piloted 
in Maricopa County that may inform MCDPH’s pilot.   
 
3.1 Seniors – Develop a telehealth pilot focused on increasing access to care for at 
least 100 participants in a to-be-determined senior or public housing setting, The 
goal is to evaluate the following: 
 
5.1.1 Tools necessary to create a successful telehealth environment for this 
population 
5.1.2 Training necessary and in what form to develop a successful telehealth 
program for this population 
5.1.3 Accessibility to providers who utilize telehealth 
3.1.4 Barriers to using telehealth 
3.1.5 Considerations when developing a telehealth program such as those who 
are disabled or ESL.

SECTION III 
 
 
                                                                                  WORK STATEMENT       
13 
3.2 School-Aged Children - Develop a pilot behavioral telehealth program in a to-be-
determined school setting at least 100 participants. The goal is to evaluate the 
following: 
3.2.1 
Infrastructure and tools necessary to support behavioral telehealth in a 
school setting 
3.2.2 
Training necessary and in what form to develop a successful telehealth 
program in this setting 
3.2.3 
Use cases for behavioral health in a school setting 
3.2.4 
Cost/Payment structure 
3.2.5 
Barriers to implementing behavioral telehealth in a school setting 
3.2.6 
Accessibility to providers who utilize telehealth 
3.2.7 
Considerations when developing a telehealth program such as ESL, 
parental consent, and prior diagnoses.  
 
 
4. 
RESPONSIBILITIES OF CONTRACTOR 
 
Contractor shall provide the following: 
 
A. Project oversight and management 
• 
Assemble stakeholders and hold preparatory meeting alignments 
• 
Determine project and meeting cadence 
• 
Project kickoff 
• 
Discovery: Conduct resource-community-fit assessment to determine best-fit 
community.  
• 
Establish pilot project KPI’s in collaboration with MCDPH project representatives 
• 
Undertake facility technology readiness assessments and remediations as necessary 
• 
Develop reporting template in collaboration with MDPH evaluation team.  
• 
Develop final report for each pilot to include evaluation results, lessons learned, 
recommended next steps, etc.  
• 
Provide timely updates as agreed upon by MCDPH 
 
B. Evaluation and monitoring 
• 
Identify measurable objectives and mechanisms for documenting and promoting 
awareness, use, and affinity of telehealth resources services 
• 
Using a mixed-methods approach, evaluate the use and efficacy of digital and health 
navigator services to determine change over time  
• 
Measure use and adoption of telehealth services using the electronic medical record 
as a proxy for literacy and proficiency outcomes. 
• 
Evaluate whether the telehealth program has a positive impact on key social 
determinants of the health as informed by the literature, including, but not limited to 
economic stability, education, social and community context, neighborhood, and 
healthcare outcomes. 
• 
Monitor program implementation and adjust as necessary 
 
C. Operationalize two pilot programs, each available for up to 100 participants  
• 
Launch a HIPAA-compliant virtual space  
• 
Create and deploy resources and training (digital and hard copy) to help patients 
prepare for telehealth. Translate resources as necessary.

SECTION III 
 
 
                                                                                  WORK STATEMENT       
14 
• 
Identify additional partnerships to help the county achieve and sustain telehealth 
goals 
• 
In collaboration with the county, identify and engage providers ready to participate  
• 
Work in collaboration with community anchor institutions to determine optimal 
program deployment  
• 
Deploy pilot community digital navigator corps focused on digital literacy and health 
literacy. Navigators will focus on mechanisms of support that meaningfully contribute 
to increased confidence and proficiency using technology  
• 
Stand up a compliant space on-sight at an agreed upon public housing space/senior 
center or senior services facility based on readiness variables   
• 
Design and launch public housing/senior center pilot program 
• 
Design and launch a mental and behavioral telehealth pilot in a school setting 
 
5.         RESPONSIBILITIES OF THE COUNTY (MCDPH) 
     
The County shall provide the following: 
  
A. Point of contact(s) to work collaboratively with vendor 
 
B. Guidance/Approval on site selection for each pilot location 
 
C. Guidance/Approval on evaluation metrics for each pilot location 
 
D.  Technical assistance related to Health Disparities as requested. 
 
E.  Guidance to vendor on pilot alignment with CDC deliverables.

SECTION IV 
 
                                               COMPENSATION 
 
 
15 
1. 
COMPENSATION AND METHOD OF PAYMENT 
 
A. 
 
The County will compensate in the following manner: 
a. $100K upon execution of contract 
b. Thereafter, the Contractor shall submit a detailed invoicing per the 
below deliverable schedule below.  
 
B. 
The MCDPH shall, within thirty (30) working days from the date of receipt of 
Contractor’s invoice, process, and remit to the Contractor a warrant for payment.   
 
C. 
Each Party assumes sole and exclusive responsibility for payment of any federal 
and state income taxes, federal social security taxes, workers’ compensation, and 
unemployment insurance benefits for its physicians, staff, agents, and employees, 
as well as any and all other mandatory governmental deductions or obligations. 
 
D. 
The Agreement amount is not-to-exceed $1M for the term of the contract ending 
May 31, 2024.  The Agreement amount for each year of the subsequent years of 
the term will be negotiated based on the availability of funds. 
 
E.  
The Contractor shall submit monthly invoices to: 
 
Maricopa County Department of Public Health 
 
 
Attn: Nina Lindsey   
 
4041 N. Central Avenue, Suite 700 
                  Phoenix, AZ 85012 
 
 
E-mail:  Nina.Lindsey@maricopa.gov 
 
F. Problems regarding billing or invoicing shall be directed to the issuing agency as  
listed on the Agreement.

SECTION IV 
 
                                               COMPENSATION 
 
 
16 
 
 
2. 
SCHEDULE OF DELIVERABLES 
 
 
 
 
 
 
 
 
 
 
 
Deliverable  
Date  
Payment  
Payment at execution of contract 
January 11, 2023 
$100,000 
Outreach and Engagement Plan for 
Seniors including site selection and 
participant engagement submitted to 
MCDPH as well as items listed in 4A 
Project oversight and management. 
March 31, 2023 
$112,500 
Outreach and Engagement Plan for 
School Aged Children including site 
selection and participant engagement 
submitted to MCDPH as well as items 
listed in 4A Project oversight and 
management. 
March 31, 2023 
$112,500 
Evaluation Plan and Methodology for 
implementing telehealth pilot for 
Seniors submitted to MCDPH 
(according to scope of work listed in 
3.1 of IGA and under 4B: Evaluation 
and Monitoring) 
May 31, 2023 
$112,500 
Evaluation Plan and Methodology for 
implementing telehealth pilot for 
School Aged Children submitted to 
MCDPH (according to scope of work 
listed in 3.2 of IGA and under 4B: 
Evaluation and Monitoring) 
May 31, 2023 
$112,500 
Operationalize pilot program for 
Seniors based on evaluation plan and 
section 4C of IGA; submit mid-point 
report to MCDPH with quantitative 
and qualitative data summaries and 
any updated projections 
December 31, 2023 
$112,500 
Operationalize pilot program for 
School Aged Children based on 
evaluation plan and section 4C of 
IGA; submit mid-point report to 
MCDPH with quantitative and 
qualitative data summaries and any 
updated projections  
December 31, 2023 
$112,500 
Final Report and Recommendations – 
Older Adults  
May 31, 2024 
$112,500 
Final Report and Recommendations – 
School Aged Children  
May 31, 2024 
$112,500 
Total  
  
$1,000,000

SECTION IV 
 
                                               COMPENSATION 
 
 
17 
3.   
BUDGET SCHEDULE 
 
 
Cost Categories 
Period 1 
1/1/2023 
12/31/2023 
Period 2 
1/1/2024 
5/31/2024 
Cumulative 
Erin Carr Jordan 
$18,984 
$19,702 
$38,686 
Timothy Lant 
$16,746 
$17,380 
$34,126 
Heather Ross 
$11,515 
$11,933 
$23,448 
TBD Project Manager 
$53,600 
$27,814 
$81,414 
Local Travel 
$3,204 
$1,602 
$4,806 
Subaward- Digital Equity Institute 
$508,874 
$254,701 
$763,575 
Direct Costs: 
$612,923 
$333,132 
$946,055 
Indirect Costs: 
$33,553 
$20,392 
$53,945 
Total Costs: 
$646,476 
$353,524 
$1,000,000 
 
         
 
4.   
NOTICE 
 
Any notice given under this Agreement shall be sent to the attention of the following:  
 
 
MARICOPA COUNTY:                                              
Maricopa County Department of Public Health, 
Health Disparities 
4041 N. Central Avenue, Suite 700 
Phoenix, AZ  85012 
 
Maricopa County Department of Public Health 
Grants and Contracts Unit 
Attn:  Grants Administrator 
4041 N Central Ave, Suite 1400 
Phoenix, AZ 85012 
 
CONTRACTOR: 
 
Arizona State University 
Attn: Erin Carr-Jordan 
Executive Director 
1551 S. Rural Rd. 
Tempe, AZ 85281 
erobins@asu.edu