Project Narrative

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TRANSITIONAL COMMUNITY RESIDENCE 
PROGRAM NARRATIVE 
Facility Name: Skybridge Harmony Homes L.L.C. 
Property Address: 5848 S Hassett, Mesa, AZ 85212 
Proposed Use: Transitional Community Residence (TCR) 
Zoning District: RS-6 (Single-Family Residential) 
Maximum Occupancy: 10 residents 
 
Facility Operator / Responsible Person  
Name: Tumacha Agheneza 
Address: 2993 S Jeffry St, Gilbert, AZ 85295 
Phone number: 857-237-1723  
Email: tumacha.agheneza@gmail.com 
 
1. Purpose of the Residence 
Skybridge Harmony Homes L.L.C. proposes to operate a Behavioral Health Residential Facility (BHRF) 
as a Transitional Community Residence at the above address for up to ten (10) adult residents. The 
residence will provide a structured, supportive, and supervised home-like environment for individuals 
transitioning from higher levels of care or institutional settings into independent community living. 
The residence is intended to function as a single household, offering stability, supervision, and supportive 
services that promote recovery, independence, and successful reintegration into the community. 
 
2. Regulatory Oversight and Licensing 
The residence operates under oversight consistent with Arizona Department of Health Services (ADHS) 
and therefore ADHS issues the required license needed to operate the BHRF. 
All operations comply with applicable state health, safety, and life-safety standards. 
 
3. Resident Population 
Residents served at the home include adults ages between 18 to 65 who may have behavioral health 
conditions and require a supportive residential setting as part of their transition toward independent living. 
• 
Residents are unrelated adults 
• 
Residency is temporary 
• 
Residents live together as a family-like household 
• 
The residence is not open to the public 
Residents qualify as a protected class under the Fair Housing Act and Americans with Disabilities Act.

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4. Length of stay, Resident Stability, and Flexcare Transition 
Transitional Nature of Residency and Expected Length of Stay 
Residency at the facility is transitional and based on individual treatment progress and discharge 
readiness. Treatment plans are initially developed for a six-month period and are reviewed and renewed 
every six months until a resident achieves sufficient clinical stability for step-down placement. 
Residents are referred to the residence by their health insurance providers, which authorize and fund 
services throughout the entire period of residential stay until successful transition to a lower level of care. 
Because residency is program-based rather than tenancy-based, residents do not sign leases and 
instead reside in the home as members of a structured household. 
Following admission, residents typically progress through several phases including stabilization, active 
treatment participation, and transitional readiness planning. Once clinically discharge-ready, residents 
apply for placement in a FlexCare or similar step-down residential program. 
Due to limited availability of such programs (FlexCare), the average wait time for placement may 
approach one year from when an application into Flexcare is submitted. During this waiting period, 
residents continue living in the residence and remain actively engaged in treatment supports including 
medication management, counseling, case management coordination, and attendance at medical and 
behavioral health appointments. 
Overall, residents may reside in the facility for extended, medium-to-long-term durations, commonly up to 
approximately two years from admission through successful placement in a FlexCare program. This 
operational model results in gradual turnover and a stable residential population, rather than short-term or 
transient occupancy. 
 
Residents Awaiting FlexCare Placement Are Counted Toward Occupancy Limits 
All individuals living in the residence — including those who have completed active treatment 
requirements and are awaiting placement in a FlexCare program — continue to be considered full 
residents of the household. 
These residents: 
• 
Maintain assigned sleeping accommodations 
• 
Participate in daily household routines 
• 
Receive supervision and ongoing support services 
• 
Are included in the maximum occupancy limit of ten (10) residents 
No individual resides at the home as a temporary guest, short-term placement, or transient occupant. 
This ensures the residence maintains a consistent and stable population compatible with residential 
zoning expectations.

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Application of House Rules to All Residents 
House rules and operational policies apply equally to all residents, including those awaiting FlexCare 
placement. 
These policies include, but are not limited to: 
• 
Visitor limitations and structured visitation procedures 
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Quiet hours and neighborhood conduct expectations 
• 
Parking management and transportation coordination 
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Participation in daily household structure and programming 
• 
Medication oversight requirements 
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Staff supervision requirements 
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Expectations related to community behavior and property respect 
There are no separate or relaxed rules for residents who are clinically discharge-ready. Maintaining 
consistent expectations across all residents supports safety, accountability, and neighborhood 
compatibility. 
 
Living Environment During Transitional Readiness Phase 
Residents awaiting FlexCare placement may experience increased independence in personal activities as 
part of discharge preparation. This may include job readiness efforts, budgeting education, or 
independent living skill development. 
However, their fundamental living arrangement remains unchanged: 
• 
They continue to live as members of the same household 
• 
Staff supervision and structured oversight remain in place 
• 
Daily routines and household operations remain consistent 
• 
The residential character of the home is preserved 
This transitional readiness phase is considered a continuation of residency, not a discharge or change 
in occupancy status. 
 
Residential Stability and Neighborhood Compatibility 
The facility is designed to function as a stable, structured residential environment supporting medium- to 
long-term stays. Because resident transitions occur gradually and are dependent on external program 
availability, the household composition remains predictable and consistent over time. 
This operational approach ensures that the residence: 
• 
Does not function as a high-turnover facility 
• 
Does not introduce transient or short-term occupancy patterns 
• 
Maintains compatibility with the surrounding stable residential neighborhood 
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Supports normalization and community integration of residents

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Conclusion 
Residents who are clinically ready for discharge but awaiting FlexCare placement remain full residents of 
the Transitional Community Residence, are counted toward occupancy limits, and continue to follow all 
house rules and supervision requirements. 
The residence therefore operates as a stable household environment rather than a temporary 
placement facility, consistent with the intent of residential zoning standards and community compatibility 
expectations. 
 
5. Living Arrangement & Household Characteristics 
• 
Residents share common living areas, kitchen, dining, and outdoor spaces 
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Bedrooms are assigned based on safety and square-footage requirements 
• 
There are no individual leases 
• 
Residents do not function as tenants or boarders 
• 
The residence operates as a single housekeeping unit 
 
6. Services Provided at the Facility 
The residence provides non-institutional supportive residential services within a structured household 
environment. Staff are present to ensure safety, supervision, and adherence to house guidelines. The 
residence does not provide outpatient services to the public. 
 
A. Objective 
The objective of services provided at the residence is to support residents in developing social skills, 
independent living abilities, and community integration within a stable residential setting. 
Services are supportive in nature and focus on promoting recovery stability, personal responsibility, and 
preparation for transition to a lower level of care. 
 
B. Services Offered 
a) Social Skills Development 
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Teaching appropriate social behaviors and respectful communication  
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Encouraging positive interactions within the household and community  
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Supporting participation in community activities and social integration  
b) Life Skills Development 
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Assistance with job search techniques, employment readiness, and interview preparation  
• 
Teaching essential life skills including time management, problem-solving, budgeting, and 
decision-making

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• 
Guidance regarding personal hygiene, healthy routines, and household responsibilities  
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Support in developing independence necessary for successful community living  
Residents admitted or retained in the residence have a primary behavioral health condition and benefit 
from a structured community living environment. 
c) Community Living Support 
• 
Providing a stable household setting where residents live together and function as a single 
housekeeping unit  
• 
Encouraging participation in neighborhood and community resources  
• 
Promoting normalization and community integration  
d) Medication Support 
• 
Assistance with self-administration of medication consistent with residential care standards  
• 
Education regarding the importance of medication adherence  
• 
Observation and documentation of medication compliance and communication with external 
providers when appropriate  
e) Recovery Support 
• 
Informal supportive discussions focused on coping skills, emotional regulation, relapse prevention 
awareness, and goal setting  
• 
Peer support opportunities within the household environment  
These supportive interactions are residential in nature and do not constitute formal clinical 
therapy services. 
 
Services Residents Receive Off-Site 
Clinical, medical, and formal behavioral health treatment services are not provided at the residence. 
Residents receive these services off-site at appropriate community locations such as: 
• 
Medical clinics  
• 
Behavioral health provider offices  
• 
Hospitals and emergency departments  
The residence does not host outside providers conducting therapy sessions, medical procedures, 
diagnostic testing, or scheduled outpatient appointments within the home. 
 
Residential Operational Characteristics 
The residence operates as a single household environment and does not function as: 
• 
A medical facility  
• 
A clinic or outpatient treatment center  
• 
A counseling office  
• 
An institutional program site  
• 
A facility open to the public

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Residents participate in normal daily household routines such as meal preparation, chores and personal 
care activities. There are no medical or treatment services at the property that would not typically occur in 
a residential setting. 
 
How the residents are supervised at the facility: 
Residents are monitored 24 hours a day and 7 days a week with no skilled nursing service. The ratio of 
staff to resident is 1:5 meaning from1 to 5 residents at the facility, we have 1 staff on duty and from 6-10 
residents, we have 2 staff at all times 24/7.  
 
7. Operational Characteristics 
To maintain residential compatibility: 
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No retail, walk-in, or outpatient services 
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No signage identifying the residence 
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No on-site commercial activity 
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No excessive vehicle traffic 
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Operations are consistent with surrounding residential uses 
The home maintains the appearance and function of a typical single-family residence. 
 
8. Fire & Life Safety Compliance 
The residence is designed to meet all applicable: 
• 
Fire code requirements 
• 
Egress standards 
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Smoke detection and alarm systems 
• 
Square-footage per occupant standards 
Whether fire sprinklers are installed: 
No. All residents admitted to the facility participate in an evacuation drill every 6 months; they are capable 
of recognizing and responding to any emergency situation without any assistance from staff to complete 
building evacuation. 
Whether fire sprinklers are monitored by an off-site agency: N/A
 
9. Compatibility with the Neighborhood 
The exterior of the residence at 5848 S Hassett will remain indistinguishable from a standard single-family 
home, preserving the character of the RS-6 zoning district.

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Traffic: We do not anticipate a significant increase in traffic. Our residents do not own personal vehicles 
nor do they bring in any previously owed vehicle to our facility. Transportation is only provided via house 
van.  
 
Policy on Third-Party Rideshare Utilization 
To ensure consistent oversight and safety during essential travel, the facility adheres to the following 
protocol regarding rideshare services (e.g., Uber or Lyft): 
• 
Conditional Use Only: Rideshare services are utilized exclusively for medical appointments and 
only in instances where the facility’s primary transportation is unavailable. 
• 
Mandatory Staff Escort to Boarding: Under no circumstances are residents permitted to wait 
for or enter a rideshare vehicle unaccompanied. Once the rideshare vehicle arrives at the 
property, a staff member will physically accompany the resident to the vehicle and assist them in 
boarding to ensure a safe and orderly departure. 
• 
Chain of Custody: This "staff-to-vehicle" hand-off protocol ensures that resident supervision is 
maintained from the moment they leave the front door until they are securely inside the transit 
vehicle, preventing any unsupervised time on the public sidewalk or front-yard area. 
 
Arrival/Departure Management: Staff coordinate all transportation to ensure that arrivals and departures 
are swift and orderly, minimizing idling vehicles or street congestion. 
 
Parking: All required parking will be contained on-site (garage and driveway) to ensure no congestion on 
the street. The garage has 3 parking spots and the drive way has 2 additional spots. In the garage, 1 spot 
is reserved for the house van and the other 2 spots for the 2 staff on duty. Staff shifts are 12 hours each 
so there is no overlapping shift. Day shift is 8 am – 8 pm and night shift is 8 pm – 8 am.  
We encourage family involvement but visitation is only permitted on Saturdays and Sundays from 9 am to 
6 pm. All visitors must be pre-approved and visitors will us the 2 extra spots on the drive way to park. To 
prevent parking on the street, visits will be approved for a maximum of 2 vehicles per visitation time slots. 
 
Quiet Enjoyment: Strict "House Rules" including designated quiet hours (e.g., 9:00 PM to 7:00 AM) will 
be enforced to ensure we remain a respectful neighbor. 
The proposed use is inherently residential in nature and will function as a single-family unit. Residents will 
share common living areas, kitchen facilities, and household responsibilities, mimicking a traditional 
"family" environment. The exterior of the property at 5848 S Hassett will maintain its original architectural 
integrity, with no signage, commercial lighting, or structural modifications that would distinguish it from 
any other home in the RS-6 district. All activities will occur within the home or private backyard, ensuring 
the use remains consistent with the quiet, residential character of the neighborhood.

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The proposed use aligns with the City of Mesa’s intent for Transitional Community Residences in 
residential zoning districts and is compatible with the surrounding neighborhood. 
 
10. Prevention of Clustering and Institutional Atmosphere 
The applicant contacted the Planning Division to verify eligibility. There are no known community 
residences, assisted living homes, or centers within the required 1,200-foot separation radius. By 
adhering to this spacing requirement, the proposed use prevents the "clustering" of social service 
facilities. This ensures the neighborhood maintains its residential feel rather than transitioning into an 
"institutional" corridor. The occupancy of 10 residents is managed to avoid the high-density appearance of 
a multi-family complex or hospital. 
 
11. Resident Supervision and Off-Site Mobility Policy 
Strict Supervision Requirement: To maintain a secure and controlled environment for both our 
residents and the surrounding Mesa community, the facility enforces a strict Supervised Community 
Access Policy. 
Residents are strictly prohibited from leaving the property boundaries at any time unless they are 
accompanied by a staff member. 
Implementation and Oversight: 
• 
Controlled Egress: All exits are monitored 24/7 by on-site staff to ensure that no resident 
departs the premises independently. 
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Staff-Led Integration: All community integration activities including shopping, religious services, 
and recreational trips are conducted as scheduled staff-escorted excursions. 
• 
Safety & Accountability: This policy ensures that residents receive continuous support while off-
site and guarantees that the facility maintains 100% accountability for resident locations at all 
times. 
• 
Neighborhood Compatibility: By requiring staff accompaniment for all off-site movement, the 
facility effectively eliminates the potential for unsupervised loitering or unauthorized wandering in 
the neighborhood. 
 
12. Normalization and Community Integration 
A. Purpose and Philosophy 
Skybridge Harmony Homes L.L.C. is committed to operating in full alignment with federal Fair Housing 
principles, Arizona Department of Health Services (ADHS) regulations, and the City of Mesa’s zoning 
intent for Transitional Community Residences. 
The purpose of this Normalization and Community Integration Plan is to ensure that residents: 
Live in a manner consistent with typical residential patterns in the surrounding neighborhood.

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Participate in ordinary community life. 
Access local businesses, recreation, faith-based institutions, and public amenities. 
Develop independent living skills. 
Maintain dignity, autonomy, and social inclusion. 
The home will operate as a residential household and not as an institutional facility. 
B. Community-Based Shopping & Daily Living Activities 
Residents are not allowed to leave the property without a staff member. 
Residents will participate in routine shopping trips and errands consistent with neighborhood living. Staff 
will assist residents as needed based on individualized service plans. 
Grocery & Household Shopping Locations 
• 
Fry’s Marketplace 
• 
Walmart Supercenter 
• 
Target 
• 
Safeway 
o 
Residents will: 
§ 
Participate in meal planning. 
§ 
Assist with grocery selection and budgeting. 
§ 
Purchase personal hygiene items. 
§ 
Shop for clothing and personal needs. 
These activities promote budgeting skills, decision-making, and independence. 
 
C. Recreation & Leisure Activities 
Residents will engage in normalized recreational activities within the Mesa community. 
• 
Movie Theater Outings 
• 
AMC Superstition East 12 
• 
Cinemark Mesa 16 
Residents will attend community movie showings during regular business hours alongside members of 
the general public. 
 
D. Parks & Outdoor Activities 
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Desert Trails Park 
• 
Eastmark Great Park 
 
E. Faith-Based & Spiritual Participation 
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Sun Valley Community Church

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F. Community Field Trips & Enrichment Activities 
Residents will participate in structured and informal community outings such as: 
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Mesa Arts Center 
• 
Arizona Museum of Natural History 
• 
Superstition Springs Center 
• 
Mesa Public Library 
 
G. School and Jobs 
This is a 24 hours level of care. Residents are only allowed to attend online schools only or when they 
stepdown to a lower level of care, they can attend school or get a job.  
 
12. Conclusion 
This residence serves a vital community need by providing a supervised, transitional housing. By granting 
this Special Use Permit, the City of Mesa allows ten individuals the opportunity to live in a safe, residential 
setting that promotes long-term success while strictly adhering to all city ordinances. This residence will 
provide an important community-based housing option while preserving the character and safety of the 
neighborhood. 
 
Authorized Representative 
Tumacha Agheneza 
Administrator 
Skybridge Harmony Homes L.L.C. 
Phone:   857-237-1723