Flock Safety Order & Agreement

City of El Mirage — Regular Meeting (2026-07-07)

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Flock Safety + AZ - El Mirage PD 
______________ 
 
Flock Group Inc. 
1170 Howell Mill Rd, Suite 210 
Atlanta, GA 30318 
______________ 
 
MAIN CONTACT: 
Jessica Wunder 
jessica.wunder@flocksafety.com 
(415) 639-5601 
 
Quote Number: Q-178086 
Expiration Date: 06/30/2026

ORDER FORM 
 
This order form (“Order Form”) hereby incorporates and includes the terms of the previously executed agreement (the “Terms”) which describe and 
set forth the general legal terms governing the relationship (collectively, the "Agreement" ). The Terms contain, among other things, warranty 
disclaimers, liability limitations and use limitations. 
 
This additional services Agreement will be effective when this Order Form is executed by both Parties (the “Effective Date”) 
 
Customer: 
AZ - El Mirage PD 
 
Initial Term: 
36 Months 
Legal Entity Name: 
AZ - El Mirage PD 
 
Renewal Term: 
36 Months 
Accounts Payable Email: 
draphael@elmirageaz.gov 
 
Payment Terms: 
Net 30 
Address: 
12401 W Cinnabar Ave El Mirage, 
Arizona 85335 
 
Billing Frequency: 
Annual            
 
Retention Period: 
30 Days 
 
 
 
 
Hardware and Software Products 
Recurring amounts over subscription term 
 
Item 
Cost 
Quantity 
Total 
Flock Safety Platform 
 
 
$369,000.00 
Flock Safety Platform 
 
 
 
Flock Safety Platform - Essentials 
Included 
1 
Included 
Flock Safety Flock OS 
 
 
 
FlockOS Premium Solution 
Included 
1 
Included 
FlockOS Premium 
Included 
1 
Included 
Flock911 
Included 
1 
Included 
Flock Safety LPR Products 
 
 
 
Flock Safety LPR, fka Falcon 
Included 
6 
Included 
Solar Long-Range LPR, fka Solar Falcon LR 
Included 
3 
Included 
Flock Safety LPR, fka Falcon 
Included 
24 
Included 
Flock Safety Drone Hardware and Services 
 
 
 
Flock911 for Aerodome 
Included 
1 
Included 
Flock DFR - M4TD + Dock 3 
Included 
2 
Included 
Flock Safety Video Products 
 
 
 
Community Partnership Video Camera 
Included 
10 
Included 
Flock Safety Video Integration Gateway - 16 
Streams, fka Wing 
Included 
10 
Included 
Flock Safety Audio Products 
 
 
 
Flock Safety Gunshot Detection - 1mi, fka Raven 
Included 
4 
Included 
Flock Safety FlockOS Add Ons 
 
 
 
Flock Safety Advanced Search 
Included 
1 
Included 
Flock Safety Platform Add Ons

Flock Safety - FlockOS® - Freeform Add-On 
Included 
1 
Included 
Flock FreeForm™ - Included Integrated Video 
Streams 
Included 
1 
Included 
 Professional Services and One Time Purchases 
 
 
 
 
Item 
Cost 
Quantity 
Total 
One Time Fees 
 
 
 
Flock Safety Professional Services 
 
 
 
Professional Services - Existing Infrastructure 
Implementation Fee 
$0.00 
10 
$0.00 
Professional Services - Video Integration Gateway 
Implementation Fee 
$0.00 
10 
$0.00 
Professional Services - Flock911 Implementation 
Fee 
$0.00 
1 
$0.00 
 
 
 
Subtotal Year 1: 
$369,000.00 
 
 
Annual Recurring Subtotal: 
$369,000.00 
 
 
 
 
Discounts: 
$190,500.00 
 
 
Estimated Tax: 
$102,951.00 
 
 
Contract Total: 
$1,107,000.00 
 
Taxes shown above are provided as an estimate. Actual taxes are the responsibility of the Customer. This Agreement will automatically renew for successive 
renewal terms of the greater of one year or the length set forth on the Order Form (each, a “Renewal Term”) unless either Party gives the other Party 
notice of non-renewal at least thirty (30) days prior to the end of the then-current term.  
The Term for Flock Hardware shall commence upon first installation and validation, except that the Term for any Flock Hardware that requires self-
installation shall commence upon execution of the Agreement. In the event a Customer purchases more than one type of Flock Hardware, the earliest Term 
start date shall control. In the event a Customer purchases software only, the Term shall commence upon execution of the Agreement. 
Special Terms: 
• This term shall be effective from 07/07/2026 – 07/06/2029.  
 
• This Agreement supersedes any and all previously executed agreement between the Parties, relating to the provision of services by Flock to Customer and 
any exhibits attached thereto or incorporated therein by reference. Upon execution of this Agreement, all previously executed agreements pertaining to the 
Services provided shall run coterminous with the Term of this Agreement. In the event of any overlap in subscription terms and prior invoices, payments will 
be provided in pro rata credit. Any estimates provided on credits are subject to change based on execution of new contract. 
 
• In the event funds are not appropriated for this Agreement for a future fiscal year, Customer shall have the right to terminate the Agreement for non-
appropriation at the end of the applicable fiscal year upon thirty (30) days’ written notice to Flock at no fee or penalty. Customer shall remain responsible for 
all amounts incurred prior to termination, and this clause shall not operate as a termination for convenience right. 
 
If Customer is located in any of the state(s) listed at https://www.flocksafety.com/legal/state-required-provisions, the applicable state-required terms set forth 
therein are incorporated into the Agreement.

Billing Schedule 
 
Billing Schedule 
Amount (USD) 
Year 1 
 
At Contract Signing 
$369,000.00 
Estimated Tax (Annual): 
$34,317.00 
Year 1 + Tax Credit 
$403,317.00 
Credits  
 
Credit - AZ - El Mirage (Phase 3) 
(07/07/2026 - 8/18/2026) 
-$3,834.93 
Credit - AZ - El Mirage PD Co-Term  
(07/07/2026 -1/18/2027) 
-$91,943.31 
Estimated Tax Credit 
-$8,907.38 
Total Estimated Credit + Tax Credit 
-$104,685.62 
Year 1 + Total Estimated + Tax Credit 
$298,631.38 
Annual Totals 
 
Annual Recurring after Year 1 
$369,000.00 
Contract Total 
$1,107,000.00 
* Taxes shown above are provided as an estimate. 
 
Discounts 
 
Discounts Applied 
Amount (USD) 
Flock Safety Platform 
$178,500.00 
Flock Safety Add-ons 
$4,500.00 
Flock Safety Professional Services 
$7,500.00

Product and Services Description 
Flock Safety Platform Items 
Product Description 
Flock DFR - M4TD + Dock 3 
Drone as First Responder (DFR) 2.0 system, including hardware, software, and services. Hardware includes M4D series drone, camera, batteries, and 
contact-charging Dock 3. Software includes remote piloting, air traffic awareness, spectator view, mobile app, flight logging, mission reporting, and 
community engagement dashboard. Services include FAA regulatory services, SOP development, training, and ongoing support. 
Flock911 for Aerodome 
Flock911 enables users to access live 911 calls directly within the FlockOS™ software, delivering real-time situational context that ensures faster, 
safer, and more efficient responses to calls for service. 
Flock Safety LPR, fka Falcon 
Law enforcement grade infrastructure-free (solar power + LTE) license plate recognition camera with Vehicle Fingerprint ™ technology (proprietary 
machine learning software) and real-time alerts for unlimited users. 
Solar Long-Range LPR, fka Solar 
Falcon LR 
Law enforcement grade, long range and high vehicle speed license plate recognition camera with Vehicle Fingerprint ™ technology (proprietary 
machine learning software) and real-time alerts for unlimited users, with LTE. Solar Power only 
Flock Safety LPR, fka Falcon 
Law enforcement grade infrastructure-free (solar power + LTE) license plate recognition camera with Vehicle Fingerprint ™ technology (proprietary 
machine learning software) and real-time alerts for unlimited users. 
Flock Safety Gunshot Detection - 
1mi, fka Raven 
Gunshot detection - 1 square mile of coverage. Number of units deployed depends on geography and density of area. Gunshot detection is license by 
coverage area, not number of units. 
Flock Safety Advanced Search 
Advanced Search is an optional upgrade for Law Enforcement Grade LPR cameras. Advanced Search includes Convoy Analysis, Multi Geo Search, 
and Visual Search. 
Flock Safety Platform - Essentials 
An integrated public safety platform that detects, centralizes and decodes actionable evidence to increase safety, improve efficiency, and connect the 
community. 
FlockOS Premium Solution 
FlockOS Premium Solution 
Community Partnership Video 
Camera 
Designed to enhance community safety, the Flock Community Partnership Camera is a solar-powered video camera, cellular-enabled solution 
provided to businesses. With an LED deterrent light, it deters crime while reinforcing collaboration between businesses and law enforcement 
Flock Safety Video Integration 
Gateway - 16 Streams, fka Wing 
Gateway - 16 streams 
FlockOS Premium 
FlockOS Premium provides agencies with the tools, training, and regional support needed to establish and operate a full-scale, future-ready crime 
operations center. It includes all features of FlockOS Plus while streamlining RTCC implementation and coordination without added complexity. 
Flock911 
Flock911 enables users to access live 911 calls directly within the FlockOS™ software, delivering real-time situational context that ensures faster, 
safer, and more efficient responses to calls for service. 
Professional Services - Existing 
Infrastructure Implementation Fee 
One-time Professional Services engagement. Includes site and safety assessment of existing vertical infrastructure location, camera setup and testing, 
and shipping and handling in accordance with the Flock Safety Standard Implementation Service Brief. 
Professional Services - Video 
Integration Gateway 
Implementation Fee 
 
Flock Safety - FlockOS® - 
Freeform Add-On 
AI-powered software add-on to the Flock Safety Platform that adds the ability for users to search using plain language across LPR images and video 
footage (from FreeForm-enabled devices) with built-in safeguards ensuring ethical and compliant usage. 
Professional Services - Flock911 
Implementation Fee 
One-time Professional Services engagement to set up Flock911. 
Flock FreeForm™ - Included 
Integrated Video Streams 
Baseline allocation of FreeForm-enabled third-party video streams included with a FreeForm license. 
 
FlockOS Features & Description 
FlockOS Features 
Description 
Community Network Access 
The ability to request direct access to feeds from privately owned Flock Safety LPR cameras located in 
neighborhoods, schools, and businesses in your community, significantly increasing actionable evidence 
that clears cases. 
Unlimited Users 
Unlimited users for FlockOS 
State Network (License Plate Lookup Only) 
Allows agencies to look up license plates on all cameras opted into the Flock Safety network within your 
state. 
Nationwide Network (License Plate Lookup Only) 
With the vast Flock Safety sharing network, law enforcement agencies no longer have to rely on just their 
devices alone. Agencies can leverage a nationwide system boasting 10 billion additional plate reads per 
month to amplify the potential to collect vital evidence in otherwise dead-end investigations. 
Law Enforcement Network Access 
The ability to request direct access to evidence detection devices from Law Enforcement agencies outside 
of your jurisdiction. 
Time & Location Based Search 
Search full, partial, and temporary plates by time at particular device locations 
License Plate Lookup 
Look up specific license plate location history captured on Flock devices 
Vehicle Fingerprint Search 
Search footage using Vehicle Fingerprint™ technology. Access vehicle type, make, color, license plate 
state, missing / covered plates, and other unique features like bumper stickers, decals, and roof racks.

Insights & Analytics 
Reporting tool to help administrators manage their LPR program with device performance data, user and 
network audits, plate read reports, hot list alert reports, event logs, and outcome reports. 
Real-Time NCIC Alerts on Flock ALPR Cameras 
Receive automated alerts when vehicles entered into established databases for missing and wanted persons 
are detected, including the FBI's National Crime Information Center (NCIC) and National Center for 
Missing & Exploited Children (NCMEC) databases. 
Unlimited Custom Hot Lists 
Create a list of vehicles of interest and receive real-time alerts when they are detected by your Flock LPR 
cameras. 
ESRI Based Map Interface 
Map-based interface that consolidates all data streams and the locations of each connected asset, enabling 
greater situational awareness and a common operating picture. 
Real-Time Alerting on Flock Hardware 
Receive LPR, video, and audio alerts on a single interface, providing real-time event details, locations, and 
nearby cameras. 
Real-Time Traffic Layer 
Overlay live traffic data onto your agency’s operational map, integrating it with CAD calls, body camera 
locations, and police vehicle positions. 
Camera Direction Indicator Tool 
The Camera Direction Indicator in FlockOS visually displays the viewing angles of live video and/or LPR 
cameras on the Flock Map. 
Map Attachments 
Easily managed through the Flock Admin portal, Map Attachments enables agencies to store and access key 
operational data for dispatchers, patrol officers, and command staff. 
Custom Map Layers 
Powered by ESRI, the FlockOS Map supports 3D visualizations, floor plans, GIS data layering, and allows 
users to upload custom map layers for a tailored mapping experience 
Real-Time Routing 
Promote safety by anticipating a defined area where a vehicle could be located that alerts on an LPR camera 
through advanced analytics. 
Recent LPR Images 
View recent snapshots from nearby LPRs in a map-based modal to help operators visually scan for vehicles 
matching a description and identify plates in real time. 
Flock Aerodome Drone Location & Live Viewing 
FlockOS integrates Aerodrome drones to stream live video and GPS data directly into the platform, 
providing real-time aerial visibility for law enforcement operations. 
Computer Aided Dispatch (CAD) Connection 
Seamlessly incorporates your CAD system into FlockOS™. This crucial connection ensures that calls-for-
service, locations, and actionable intelligence are displayed side-by-side, driving efficient call resolutions. 
Receive External CAD 
View supported CAD calls for service shared by neighboring agencies, providing real-time visibility into 
active incidents to improve cross-jurisdictional coordination. 
Automatic Vehicle Location (AVL) Connection Inside Agency 
Displays real-time patrol officer locations from your agency in a unified map view by integrating Automatic 
Vehicle Location (AVL) data through supported product integration; with an API being provided for other 
vendors if specific integration is not available. 
Body Worn Camera Live Location 
Displays real-time patrol officer locations in a unified map view by integrating Body-Worn Camera 
Location (BWC) data through supported product integrations; with an API being provided for other vendors 
if specific integration is not available. 
FirstTwo Connection 
Law enforcement agencies with an existing FirstTwo account can integrate it with FlockOS to access real-
time open source intelligence data, including information about residents at specific locations, details about 
people e.g. phone number, names, ages, to enhance situational awareness and response coordination. 
Drone Integration 
Access live drone video feeds, locations, and device statuses from supported products in one unified map 
view; with an API being provided for locations and device statuses for other vendors if specific integration 
is not available. 
External Automatic Vehicle Location (AVL) Connection 
Integrates AVL data from connected agencies, providing a centralized operational view of officer and 
vehicle locations to enhance interagency collaboration. 
Map Based Viewing of 3rd Party Video Inside Agency 
Consolidate integrated third-party cameras onto a single operational view, making it easy to locate, activate, 
and monitor live video feeds in real time. 
Access to Live Video Outside of Agency Jurisdiction 
Agencies can view live and recorded footage from neighboring agencies' cameras- whether from 
schools, traffic cameras, or third-party video feeds in a centralized system for cross-jurisdictional 
collaboration. 
Video Integration with Cloud, Gateway, VMS 
Agencies can access and manage video feeds from connected public and private camera systems in one 
secure platform via Flock's Video Integration products. 
Public/Private Partnership MOU Creation 
Flock Safety facilitates the legal agreements needed for public-private video sharing, ensuring compliance 
and reducing administrative workload for law enforcement agencies 
Camera Registry Program 
Access a customizable, fully-hosted camera registry website to quickly identify nearby video sources during 
incidents. Strengthen community ties by incorporating fixed camera feeds from local schools, businesses, 
and neighborhoods. The interactive map lets you spot relevant cameras so you can easily contact camera 
owners to assist in investigations. 
Custom Community Partnership Website 
The Community Partnership Website is a customized, professionally designed platform that helps 
businesses and residents register their cameras, access public safety resources, and actively support local 
law enforcement efforts. 
Community Rollover Program 
The Flock Safety Community Rollover Program allows law enforcement agencies to establish public-

private camera partnerships with flexibility. Any unused community camera connections can be converted 
into Flock Safety equipment, such as LPR cameras, live video cameras, or audio detection devices, ensuring 
all investments contribute to public safety. 
Community Partnership Support Team 
The Flock Safety Community Partnership Support Team provides guidance and resources to help agencies 
engage local businesses and residents, build public support, and establish effective safety partnerships. 
Dedicated Customer Success Manager 
A dedicated Customer Success Manager serves as your agency’s primary contact, providing expert 
assistance to streamline deployment, maximize efficiency, and ensure long-term success with FlockOS. 
Personalized Training by Flock's RT Consulting Team 
Flock Safety offers onsite training and consulting led by former law enforcement professionals (one 
consultant for six hours) to facilitate seamless integration, enhance user proficiency, and optimize the 
implementation of FlockOS. 
Unlimited Users 
Unlimited users for FlockOS 
Utilization of Flock Safety Mobile App 
Increase case clearance on-the-go with real-time alerts and searchable LPR data for mobile devices via the 
Flock Safety Mobile App, available on Android and iOS devices. 
Live Location Sharing from Flock Safety Mobile App 
Live Location Sharing in the Flock Safety Mobile App allows officers to share their real-time location with 
dispatch and command staff through FlockOS Map, enhancing coordination and safety.

PRODUCT ADDENDUM 
 
UNMANNED AIR SUPPORT AS A SERVICE (UASaaS) PROGRAM  
FOR DRONE RESPONSE SERVICES 
WHEREAS, Customer has determined that it is in the interests of public safety for it to have the ability to 
utilize unmanned drones during crisis incidents, public emergencies, and in certain public safety operations, to the 
extent permitted by law; 
WHEREAS, Flock is in the business of providing unmanned drone services (the unmanned drone services 
shall be considered part of the “Flock Services”) and Flock Hardware; 
NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby 
acknowledged, Customer and Flock agree as follows: 
1. 
UNMANNED AIR SUPPORT GENERAL TERMS OF DELIVERY 
1.1 
     Flock Services and Hardware. Flock shall provide access to Customer the Flock Services 
and related Flock Hardware (the “Flock Hardware”) listed on the Order Form upon the terms and conditions set forth 
in the Agreement. Flock maintains ownership of all the Flock Hardware. Each year, as specified in the Order Form, the 
Customer will be provided with a designated number of batteries. Customer may place an order for additional Flock 
Hardware (e.g., batteries prior to 500 complete charging cycles, hardware damaged due to Customer’s error, additional 
spares, etc.) at Flock’s then current list price, which will be made available to Customer upon request. 
1.2 
FAA Regulatory Waivers.  Flock will assist Customer in acquiring any required Federal 
Aviation Administration (“FAA”) regulatory waivers.       
1.3 
Delivery. Flock shall make the Flock Hardware available to Customer at Customer’s delivery address set forth 
in the Order Form (“Delivery Point”). If for any reason Customer fails to accept delivery of the Flock Hardware by the 
date fixed pursuant to Flock's notice stating that the Flock Hardware is available at the Delivery Point: (i) Customer 
shall bear the risk of loss to the Flock Hardware; (ii) the Flock Hardware shall be deemed to have been delivered; and 
(iii) Flock, at its option, may store the Flock Hardware until collected by Customer, whereupon Customer shall be liable 
for all related costs and expenses (including, without limitation, storage and insurance). Once the Flock Hardware is 
made available as the Delivery Point, Customer is responsible for any resulting use of the Flock Hardware by all 
Authorized Users and all third-parties who may gain access to the same.   
1.4 
Pilot Services.  Upon Customer’s request, Flock will make available an employee or independent contractor 
pilot (each a “Pilot”) to Customer for purposes of operating the Flock Hardware (hereafter the “Pilot Services”) at the 
pricing set forth in the Order Form. The Pilot Services shall be considered part of the Flock Services. When operating 
the Flock Hardware, the Pilot shall comply with the reasonable requests of Customer. Such Pilot Services may be used 
for up to forty (40) hours per week during the Term. Customer’s use of the Pilot Services shall not alleviate any of 
Customer’s obligations set forth herein. Customer shall provide Pilots with a safe working environment when on 
Customer’s premises. 
2. 
LOSS AND DAMAGE OF FLOCK HARDWARE 
2.1 
Customer assumes and shall bear the entire risk of loss, damage to, theft or destruction of, 
all Flock Hardware. LOSS OR DAMAGE TO THE FLOCK HARDWARE, OR ANY PART OF IT, SHALL NOT 
RELIEVE CUSTOMER OF ANY OBLIGATION UNDER THE AGREEMENT. Customer’s obligations with respect 
to this Section shall commence upon delivery of the Flock Hardware.

2.2 
Customer agrees to immediately notify Flock of any accident or event of loss or damage 
involving the Flock Hardware. The notification shall include any information as may be pertinent to Flock's 
investigation of such accident, loss, or damage, or which Flock may reasonably require.  
3. 
FEES. The Order Form dictates the Flock Hardware, software, personnel, and Flock Services and 
the entire Flock Services corresponding fees. Customer shall pay the Fees as described on the Order Form. 
 
4. 
TERM.  The term of this Agreement commences on the Effective Date of this Agreement and 
continues until terminated as provided under this Agreement (the “Term”). Each Order Form shall commence and 
expire and/or terminate according to the terms set forth in such Order Form. On expiration or termination of the 
Agreement, all licenses provided hereunder by Flock shall immediately expire.       
5. 
FLOCK DRONE IP.  Customer Data does not include, and Flock Drone IP (defined herein) 
expressly includes, any data to the extent processed by, resulting as an output of, or based on the usage of, the Flock 
Services, Flock Hardware, including, without limitation, data collected by Flock’s radar and radio frequency sensors.  
Such Flock Drone IP shall be Flock’s Confidential Information. Flock shall own all rights to (i) any data input into the 
Flock Services, Flock Hardware by or on behalf of Flock (not including any Customer Data) and (ii) any aggregated 
and anonymized data extracted or derived from the Flock Services, or use of the Flock Hardware, including all 
aggregated and anonymized usage data, statistical data, transactional data, metadata, market data, flight logs and flight 
history, telemetry data and logs, fleet information including drone serial numbers and models, connected device 
information including radar data concerning the surrounding airspace, and other aggregated and anonymized data 
collected from user data and files (collectively, “Flock Drone IP”). Without limiting the generality of the foregoing, 
Flock reserves the right to create and market public indexes, analysis or insights created from such data. Customer 
agrees that it will not share, sell, transfer, or make available any Flock Drone IP to any third party without the prior 
express written consent of Flock. 
6. 
“NDAA COMPLIANCE GUARANTEE. In the event of a federal or state law, regulation, or 
enforceable governmental order (“Legal Prohibition”) that prohibits the use, operation, or procurement of drones 
manufactured by DJI or any other Chinese-made drone manufacturers (“Restricted Drones”), Flock will provide 
replacement drones that are fully compliant with the National Defense Authorization Act (“NDAA Compliant 
Drones”). Upon confirmation of a Legal Prohibition affecting Customer’s use of Restricted Drones, Flock shall 
replace all Restricted Drones that are part of the Customer’s Flock Services and subject to Legal Prohibition with 
NDAA Compliant Drones of comparable functionality and specifications. The replacement process shall commence 
within a commercially reasonable time of the effective date of the Legal Prohibition and be completed within a 
commercially reasonable timeframe. The replacement shall be provided at no additional cost to Customer.”

SCHEDULE A 
 
SERVICES 
Flock makes no warranties regarding the efficacy of the training detailed below. 
1. 
AIRWORTHINESS TRAINING 
Flock will make commercially reasonable efforts to provide training for the Customer to maintain the airworthiness of 
its drones, including compliance-related trainings.  
Customer shall be responsible for ensuring that all crew, including pilot in command, visual observer, sensor or payload 
operator, or other persons necessary for the safe operation of the flight have the qualifications, experience, licenses, 
and certificates required by applicable FAA regulations and that all have the necessary skill required to perform their 
duties. After completion of training, Customer will be responsible for maintaining the airworthiness of drones to which 
Customer is responsible and the ensuring that the respective operations are in line with all applicable laws and 
regulations.      
The training will be conducted via both online and in-person methods, as agreed upon by both parties. The frequency 
and duration of training will be mutually decided and scheduled to the convenience of the Customer. 
2. 
FLIGHT TRAINING 
Flock will assist the Customer in obtaining  FAA BVLOS waivers and train the Customer on compliance matters related 
to such waivers. Flock will start with one deployment location at a time, and work up to the agreed upon number of 
deployment locations for all UAS. As part of the BVLOS process, Flock will provide training materials to the Customer 
to certify all employees of the Customers selected as Visual Observers (“VOs”) to help aid in BVLOS operations. 
Flock will provide training to officers on how to utilize the Flock IP. This will consist of: 
● 
Showing how to access Flock on their respective internet devices 
● 
Showing how to view a live stream through the application 
● 
Showing how to control the drone using the application 
● 
Showing how to report problems if they come across them on the application 
The training will be conducted via both online and in-person methods, as agreed upon by both parties. The frequency 
and duration of training will be mutually decided and scheduled to the convenience of the Customer. 
3. 
FLOCK HARDWARE TRAINING 
There will also be training for the Customer to use the Flock Hardware. This training will consist of: 
● Discussing maintenance list for the drone, and how to maintain airworthiness  
● Teaching how to fly the drone autonomously using the Flock IP 
● Teaching how to fly the drone manually using the remote controller

The training will be conducted via both online and in-person methods, as agreed upon by both parties. The frequency 
and duration of training will be mutually decided and scheduled to the convenience of the Customer. 
4. 
DEPLOYMENT SUPPORT 
Flock will teach the Customer how to dispatch the Flock Hardware using the software for 911 calls. 
Only personnel authorized by Customer may have access to the livestream from the drone. They will also be taught on 
how to use Flock’s software to view said stream on any internet-connected device.  
Authorized personnel may have access to the Flock IP, which can convey the current status of the drone, and how to 
tell the drone to conduct additional maneuvers if needed. 
All operations must be conducted by a Pilot in Command (“PIC”), who is an FAA-certified pilot. Customer will provide 
the PICs needed to sustain this program. 
Flock will assist in drafting a Standard Operating Procedure (“SOP”) as well as department policies regarding access, 
deployments, privacy, and community engagement. 
Flock will ensure correct implementation of each Flock station and its included Flock Hardware which may or may not 
include the aircraft, on-prem servers, charging dock installations, radars, and more.

SCHEDULE B 
 
SPECIFICATIONS 
 
Customer must abide by the following standards: 
Operational: 
● 
Per FAA regulations, and without the necessary waiver, a minimum of one pilot is required to operate each 
drone. 
● 
Work with Flock to get BVLOS waivers for the city to fully use Flock’s product and services. 
● 
Train members of the city to be VOs so that the Customer can have FAA-compliant and safe BVLOS 
operations (Flock will provide training material if needed). 
● 
If Customer wants to connect Flock’s software to their Computer Aided Dispatch (“CAD”) system, Customer 
will provide access to said CAD system at no cost to Flock to location information and other pertinent 
information about calls-for-service as they are placed. 
● 
Flock will provide their Flock software interface to command the Flock Hardware. Customer must 
independently access and store any personal information about calls-for-services other than their location and 
the type of response (police, fire, or EMS) they prompted. 
Customer shall be responsible to integrate with CAD software to pull location information and call type information 
of every call-for-service that the Customer decides the drone should be deployed to, so long as there are no monetary 
charges to Flock for said integration.

This Order Form is governed by and incorporated by reference into the Master Services Agreement between 
the Parties, or if none, the Terms of Service located at https://www.flocksafety.com/legal/terms-and-
conditions.The Govworx Terms and Conditions, available at https://app-
na1.hubspotdocuments.com/documents/43022425/view/1565479470?accessId=c5f424.  
 
The Parties have executed this Agreement as of the dates set forth below. 
 
FLOCK GROUP, INC. 
 
Customer: AZ - El Mirage PD 
 
By: 
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