COMMUNITYCARES ACCESS AGREEMENT.PDF

Maricopa County — Formal (2023-12-06)

View PDF Item 76 Meeting page

Extracted text (via pymupdf) 62551 characters
Page 1 of 22 
©2022 Contexture. All rights reserved. 
  
 
COMMUNITYCARES ACCESS AGREEMENT  
 
This CommunityCares Access Agreement (“Agreement”) is by and between Contexture and its affiliate 
Health Current (collectively, “Contexture”), and Maricopa County, through its Maricopa County Human 
Services Department (“Licensee”) and is effective as of the date of the last signatory (“Effective Date”). 
Contexture and Licensee are each a “Party” and collectively the “Parties” to this Agreement.  
RECITALS 
A. Unite USA, Inc. (“Unite Us”) owns and operates the Unite Us Network (defined below)—a 
common network powered by Unite Us’ proprietary software to coordinate electronic referrals 
and case management tasks between health care organizations and community-based 
organizations (“CBOs”). 
B. Contexture operates health information exchanges (“HIEs”), as well as other business lines and 
data services. Contexture has teamed with the Arizona Health Care Cost Containment System 
(AHCCCS) and 2-1-1 Arizona (operated by Solari) to implement a statewide referral system to 
address social determinants of health (“SDOH”) needs in Arizona and to provide HIE participants 
with access to SDOH data critical to AHCCCS’ Whole Person Care Initiative and to ensure better 
care coordination, case management and health outcomes for Arizonans (collectively, the 
“CommunityCares” program).  
C. Contexture has contracted with Unite Us to purchase and distribute licenses for certain 
individuals, organizations, and local and state governmental bodies and agencies in Arizona to 
access and use the Unite Us Network as part of the CommunityCares program. 
D. Licensee is an individual, organization, or local or state governmental body or agency that 
desires to participate in the CommunityCares program.   
AGREEMENT 
 DEFINITIONS; RELATIONSHIP TO OTHER AGREEMENTS 
1.1 
Definitions 
Applicable Law means federal, state and local statutes and regulations that are applicable to 
Licensee, or those applicable to Contexture and/or Health Current, each as the case may be. 
Authorized User means an individual authorized by Licensee under this Agreement to use the 
Services. For purposes of clarity, the limits on Licensee’s access and use of the Services, and Licensee’s 
obligations under this Agreement, include Licensee’s Authorized Users.

Page 2 of 22 
©2022 Contexture. All rights reserved. 
Arizona HIE Permitted Uses include without limitation treatment, care coordination, case or care 
management, transition of care planning, and other purposes approved by Contexture, which are 
permitted by federal, state and local statutes and regulations and that are applicable to HIE participants 
and Contexture in connection with its operation of the Arizona HIE. A full and current list of all Arizona 
HIE Permitted Uses is available on Contexture’s website, https://contexture.org/wp-
content/uploads/2022/08/AZHIE_Participant_Manual_2022.pdf. 
Documentation means all reference and user manuals, guides, and technical specifications 
describing the Services. 
HIPAA collectively refers to the Health Insurance Portability and Accountability Act of 1996, the 
Health Information Technology for Economic and Clinical Health Act of 2009 (“HITECH”), and their 
implementing regulations (see 45 C.F.R. Parts 160, 162, and 164; 45 C.F.R. Part 2), all as amended from 
time to time. 
Intellectual Property Rights mean worldwide statutory and common law rights associated with: 
(a) patents and patent applications; (b) works of authorship, including copyrights, copyright applications, 
copyright registrations, and moral rights; (c) the protection of trade and industrial secrets and 
Confidential Information; (d) trademarks and service marks; (e) divisions, continuations, renewals, and 
re-issuances of any of the foregoing, whether now existing or acquired in the future; and (f) all other 
intellectual property rights enforceable under Applicable Law. 
Licensee Data mean any and all content or data uploaded, inputted, submitted or transmitted to 
or through the Unite Us Offering by Licensee, including without limitation all individually identifiable and 
de-identified data. 
Part 2 collectively refers to 42 U.S.C. § 290dd-2 and its implementing regulations located at 42 
C.F.R. Part 2.  
Part 2 Data mean information subject to and protected by Part 2.  
Part 2 Program, as defined by Part 2, is a federally assisted individual or entity (including an 
identified unit within a general medical facility) that holds itself out as providing, and provides, 
substance use disorder treatment. A Part 2 Program also includes federally assisted medical personnel 
or staff in a general medical facility whose primary function is providing substance use disorder 
treatment and who are identified as such providers. A Licensee is federally-assisted if it is run in whole 
or part by the federal government, is carried out under a license or other authorization granted by the 
federal government (including an authorization to prescribe, order or dispense controlled substances for 
substance use disorder treatment), is supported by federal funds, or is a 501(c)(3) non-profit 
organization or otherwise assisted by the IRS with income tax deductions for contributions to the 
program or through the granting of tax exempt status. 
Services mean the implementation, training and technical support services; documentation; use 
and access to the Unite Us Network under the CommunityCares license (see Section 2.1); and all other 
related services, as described in this Agreement.

Page 3 of 22 
©2022 Contexture. All rights reserved. 
Unite Us Network means the common network powered by the proprietary software owned 
and operated by Unite Us to coordinate electronic referrals and case management tasks between health 
care organizations and community-based organizations as hosted by Unite Us and as updated by Unite 
Us from time to time (the “Unite Us Platform”). In Arizona, the common network powered by the Unite 
Us Platform is referred to as CommunityCares.  
Updates mean any modifications, error corrections, bug fixes, new releases, updates, 
enhancements and upgrades to the Unite Us Network (and any related Documentation) that may be 
provided or otherwise made available by Unite Us from time to time. 
1.2 
Relationship to Other Agreements 
 
Legacy SDOH Network Agreements. If applicable, this Agreement shall constitute the 
Parties’ agreement to the immediate termination of the previously executed SDOH Network 
Participation Agreement or SDOH Network Services Addendum. The Parties shall use commercially 
reasonable efforts to cooperate in the transition from the SDOH Network / SDOH Services to the Unite 
Us Network.  
 
Incorporation by Reference. This Agreement includes and incorporates by reference any 
written exhibits, attachments, addenda, appendices, schedules, statement of works, or work orders that 
are attached to this Agreement as of the Effective Date or, that after the Effective Date, expressly state 
in a signed writing by both Parties that they are subject to this Agreement (collectively, “Attachments”). 
For purposes of clarity, all references to this Agreement include the Attachments.  
 
Other Agreements. The Parties acknowledge and agree that this Agreement is separate 
and distinct from any other agreements between the Parties, including without limitation any health 
information exchange (“HIE”) participation agreement for use of a Contexture HIE or access agreement 
for use of the Arizona Healthcare Directives Registry.  
 COMMUNITYCARES SERVICES 
2.1 
Access and Use.  
(a) 
Services. Subject to the terms of this Agreement, Licensee will have a non-exclusive, 
non-sublicensable, non-transferable (except as may be permitted in Section 11.2) right to access and use 
the Services during the term of this Agreement solely for Licensee’s internal business purposes (the 
“CommunityCares License”); provided, however, that Licensee understands and agrees that to access 
and use the Unite Us Network under the CommunityCares License, Licensee must also abide by any 
required Unite Us terms and conditions applicable to Authorized Users. Licensee shall not remove any 
copyright notice, trademark notice, and/or other proprietary legend set forth on or contained within any 
of the Services. Licensee is solely responsible for ensuring that its use of the Unite Us Network complies 
with any terms and conditions imposed by Unite Us. 
(b) 
Included Unite Us Services. The CommunityCares License covers Licensee’s use and 
access to the standard Unite Us Network and Unite Us standard dashboards. Contexture may choose to

Page 4 of 22 
©2022 Contexture. All rights reserved. 
purchase additional Unite Us Services (“Additional Services”) that Contexture may choose to offer to 
Licensee. For the avoidance of doubt, Contexture shall have no obligation to purchase Additional 
Services from Unite Us or to offer Additional Services for use by Licensee.  
(c) 
Single-Sign On (“SSO”). Unite Us supports single-sign on (“SSO”) access to the Unite Us 
Network at no additional cost to Licensee. SSO is not a system integration.  
 
System Integration. The Parties must mutually agree upon and execute a statement of 
work for a system integration. Licensee acknowledges and understands that Unite Us may not offer 
system integration solution that is compatible with Licensee’s systems.   
 
CommunityCares Data Services. Licensee acknowledges and agrees that Licensee Data 
may be used in connection with Contexture’s HIEs for the Arizona HIE Permitted Uses (see Section 4.1). 
Contexture may offer additional data services to Licensee under the terms of this Agreement. The 
Parties must mutually agree upon and execute a statement of work for any additional data services.  
2.2 
Implementation, Training and Technical Support. 
 
Contexture Obligations. Contexture will provide, or will cause Unite Us to provide, 
implementation, training and technical support services.  
 
Licensee Obligations. Licensee shall do all of the following: (i) identify in writing to 
Contexture one or more customer support representatives who shall be the sole contact(s) for the 
coordination and receipt of the support services, and such persons shall be trained and knowledgeable 
about how the Services are being used; (ii) notify Contexture of any changes to the designated 
representative(s); (iii) provide an email address(es) and telephone number(s) for Contexture to 
communicate with the designated representative(s); and (iv) provide reasonable supporting data 
(including written descriptions of problems) as requested by Contexture or Unite Us, and to otherwise 
aid Contexture and Unite Us in identifying and correcting reported problems. If applicable, Licensee shall 
also use commercially reasonable efforts to assist with the relationship between and among Contexture, 
Unite Us, and Licensee’s technology vendor to enable timely implementation of the Services and, if 
applicable, any system integration.  
2.3 
Acknowledgements.  
 
Unite Us Responsibilities. Licensee acknowledges and understands that Unite Us is solely 
responsible and liable for: (i) hosting and management of the Unite Us Network; (ii) all computer 
hardware, software, communications systems, IT or telecommunications network and other 
infrastructure used by Unite Us to host and provide the Unite Us Network; (iii) providing and 
maintaining service levels and making any all and Updates to the Unite Us Network; (iii) overseeing, 
governing, determining, controlling and administering the Unite Us Network, including without 
limitation the access, exchange and use of data on the Unite Us Network; and (iv) compliance with 
Applicable Law with respect to the Unite Us Network, including without limitation if applicable, the 
Federal Anti-Kickback Statute (42 U.S.C. § 1320a-7b), HIPAA, Part 2, the Family Educational Rights and 
Privacy Act (“FERPA”), the Federal Privacy Act, Federal Title X Family Planning program, and the Arizona

Page 5 of 22 
©2022 Contexture. All rights reserved. 
Health Information Organization Law (A.R.S. § 36-3801 et seq.), all as amended from time to time. 
LICENSEE ACKNOWLEDGES AND AGREES THAT CONTEXTURE HAS NO CONTROL, AUTHORITY, 
RESPONSIBILITY OR LIABILITY FOR THE UNITE US NETWORK, INCLUDING WITHOUT LIMITATION ANY 
DATA ACCESSED, EXCHANGED OR USED ON THE UNITE US NETWORK.  
 
No Endorsements or Recommendations. Licensee acknowledges and understands that 
in providing the Services to Licensee and others: (i) Contexture does not endorse or recommend any 
individuals or organizations that may use or may be listed in the Unite Us Network; (ii) participation in 
the Unite Us Network or use of the Services does not guarantee any referrals; (iii) Contexture has no 
involvement in any individual’s or organization’s decision to make, receive or accept referrals; and (iv) 
any fees paid to Contexture for access to and use of the Services have no connection to the volume or 
value of potential referrals. 
 LICENSEE OBLIGATIONS 
3.1 
Licensee Systems.  
Licensee is solely responsible for all hardware, software and connectivity required to access the Services 
and agrees to use supported Internet browsers to access the Unite Us Network. As between the Parties, 
Licensee is solely responsible for obtaining any and all consents, approvals, authorizations, licenses, and 
permits of third parties which are necessary or required for Licensee’s access to and use of the Unite Us 
Network and other Services, including without limitation system integrations.  
3.2 
Licensee Authorized Users. 
 
Identification; Credentials. Licensee will identify, verify and authenticate the identity 
and authority of its Authorized Users. As between the Parties, Licensee is solely responsible for ensuring 
that all usernames and passwords issued to it, or used by it, in connection with the Services (collectively, 
“Account Credentials”) remain confidential and are not used by unauthorized individuals.  
 
Responsibility. Licensee understands and agrees that it is responsible for all actions and 
omissions of its Authorized Users or any other person that acquires access to or use of the Services 
through Licensee’s account or the Account Credentials of any of its Authorized Users. Licensee 
understands that it is responsible for requiring Authorized Users to comply with all relevant terms and 
conditions of this Agreement and any required terms and conditions imposed by Unite Us, if applicable. 
3.3 
Consent Requirement.  
As between the Parties, Licensee is solely responsible for obtaining any consents, authorizations, 
acknowledgments, or other permissions that Licensee determines are required by Applicable Law in 
order for Licensee to use the Services and grant the permissions set forth in this Agreement (collectively, 
“Consent”). To the extent Licensee lacks sufficient Consent (an “Unauthorized Disclosure”), Licensee 
shall indemnify, defend and hold harmless Contexture (including without limitation its respective 
officers, directors, members, managers, employees and agents), from and against any and all claims, 
demands, losses, damages, suits, fees, judgments, costs and expenses (including but not limited to

Page 6 of 22 
©2022 Contexture. All rights reserved. 
reasonable attorneys’ fees, expert witness’ fees and settlement costs), and penalties arising from or 
related to the Unauthorized Disclosure. 
 DATA OWNERSHIP, PRIVACY AND SECURITY 
4.1 
Licensee Data.  
 
Ownership. As between the Parties, Licensee owns the Licensee Data. 
 
Licensee Data Export. Licensee grants permission for Unite Us to export the Licensee 
Data to Contexture in the form and format requested by Contexture. Licensee will use reasonable 
efforts to cooperate with and assist Unite Us in exporting the Licensee Data to Contexture, including 
without limitation providing (upon request) proof of any required Consent.  
 
Licensee Data License. Subject to Applicable Law, Licensee grants Contexture a non-
exclusive, royalty free, fully paid up, worldwide, perpetual and irrevocable license to request, access, 
use, copy, store, process, transmit, aggregate, de-identify, display, and disclose Licensee Data for the 
following purposes: (i) for the purpose of delivering the Services (including without limitation any data 
analytic services) or as otherwise permitted by this Agreement; (ii) for evaluating, auditing, improving 
and developing the Services; (iii) for the Arizona HIE Permitted Uses; (iv) for Contexture’s legal 
responsibilities and proper management and administration of Contexture’s operations, including 
without limitation operation of its identity management resolution solution; (v) to aggregate it with 
other data sets and to provide data analytic services; (vi) to de-identify the data under 45 CFR 
164.514(b), and to use and disclose such de-identified data as permitted by Applicable Law; (vi) as 
required by Applicable Law; and (vii) as otherwise permitted by Licensee in writing (collectively, the 
“Data License”). Licensee will cooperate with Contexture to modify this Data License in the future if 
needed to support additional use cases. Licensee represents, warrants and covenants that it has any and 
all necessary Consent to grant this Data License. Licensee must notify Contexture immediately and in 
writing if Applicable Law prohibits, limits or otherwise restricts the Data Use License, in whole or in part.  
4.2 
Privacy.  
 
HIPAA. The Parties shall comply with Applicable Law in connection with this Agreement, 
including rules, regulations and guidance related to data privacy. If applicable, Contexture will comply 
with the terms of the HIPAA Business Associate Addendum (Exhibit A) with respect to Licensee Data.  
 
42 CFR Part 2. Licensee must give Contexture advance written notice if Licensee owns or 
operates a Part 2 Program or if Licensee otherwise intends to disclose Part 2 Data on the Unite Us 
Network (“Part 2 Designation”). Upon Contexture’s written confirmation of the Part 2 Designation, 
Contexture will comply with the following requirements with respect to the Part 2 Data: (i) Contexture 
acknowledges that in receiving, storing, processing, or otherwise dealing with Part 2 Data, it is fully 
bound by Part 2; (ii) if necessary, Contexture will resist in judicial proceedings any efforts of a third party 
to obtain access to Part 2 Data, except as permitted by Part 2; (iii) Contexture will implement 
appropriate safeguards to prevent unauthorized uses and disclosures of Part 2 Data; and (iv) Contexture 
will report any unauthorized uses, disclosures or breaches of Part 2 Data to the Licensee. Contexture

Page 7 of 22 
©2022 Contexture. All rights reserved. 
further acknowledges and agrees that it cannot further disclose Part 2 Data to other third parties, unless 
the third party meets the following requirements and has entered into a written contract or comparable 
legal instrument that flows down Part 2 obligations described in this Section: (1) the third party is 
Contexture’s agent or subcontractor; (2) the agent or subcontractor is helping Contexture to provide 
services to Licensee and the disclosure of Part 2 Data is necessary for the agent or subcontractor to 
perform its duties; and (3) the agent or subcontractor will only disclose Part 2 Data back to Contexture 
or Licensee, or as otherwise permitted by Part 2.  
 
Other Privacy Laws. Licensee must give Contexture advance written notice if Licensee is 
subject to other state or federal laws, or individual privacy restrictions, that might impose additional 
procedural requirements on the Parties or might prohibit, limit or otherwise restrict the Data License 
given in Section 4.1, including without limitation the Family Educational Rights and Privacy Act 
(“FERPA”), the Federal Privacy Act, and the Federal Title X Family Planning program. Licensee 
acknowledges and agrees that Contexture reserves the right to deny or revoke the CommunityCares 
License to the Unite Us Network, in whole or in part, if Contexture determines in its sole discretion that 
it cannot grant or sustain the license due to regulatory compliance or contractual concerns.   
4.3 
Security. 
Each Party will maintain the technical, physical and administrative safeguards designed to protect the 
confidentiality, integrity and availability of Licensee Data (collectively, “Security Measures”). Such 
Security Measures must satisfy any Applicable Law and meet or exceed healthcare industry standards 
for such Security Measures.  
 CONFIDENTIAL INFORMATION 
5.1 
Confidential Information Definition; Exclusions. 
 
Definition. Confidential Information means information and data relating to a Party’s 
Intellectual Property Rights, trade secrets, confidential know-how, business processes, confidential 
business information (including but not limited to software, products, services, technology and systems, 
business requirements, business plans, requests for proposal, customer lists, vendor lists, pricing 
information, strategic alliances, marketing strategies, financing and costs) and other information which 
it considers to be proprietary or confidential, and which: (i) is marked to indicate its confidential or 
proprietary status; or (ii) by its nature is proprietary or non-public, even if not marked, and regardless of 
how it is disclosed. As between the Parties, this Agreement and Documentation shall be considered the 
Confidential Information of Contexture.  
 
Exclusions. Confidential Information does not include information which a Party can 
demonstrate: (i) was or becomes publicly known through no fault of the Receiving Party (as defined 
below); (ii) was known by the Receiving Party before receipt from the Disclosing Party (as defined 
below); (iii) was rightfully received by the Receiving Party without confidential or proprietary restriction 
from a source other than the Disclosing Party that does not owe a duty of confidentiality to the 
Disclosing Party with respect to such Confidential Information; (iv) was independently developed by the 
Receiving Party without the use of the Confidential Information; or (v) is Licensee Data which is

Page 8 of 22 
©2022 Contexture. All rights reserved. 
protected by other provisions of this Agreement (see Section 4.0).  
5.2 
Non-Disclosure; Legally Compelled Disclosures.  
 
Non-Disclosure. The Party that receives Confidential Information (the “Receiving Party”) 
of the other Party (the “Disclosing Party”) may only use the Disclosing Party’s Confidential Information: 
(i) to perform its obligations or exercise its rights under this Agreement; (ii) to use the Services; (iii) as 
permitted by this Agreement, including without limitation any licensing rights; or (iv) as otherwise 
permitted by the Disclosing Party in writing. The Receiving Party will use the same measures to protect 
the Disclosing Party’s Confidential Information as it uses to protect its own Confidential Information, 
which must at all times be at least a commercially reasonable degree of care applicable to the 
healthcare industry. For the avoidance of doubt, the Receiving Party must limit the disclosure of the 
Disclosing Party’s Confidential Information only to those employees, agents, or contractors of the 
Receiving Party who have a need to know for the performance of their duties and who are bound to 
comply with confidentiality obligations no less restrictive than the requirements set forth in this Section.  
 
Legal Requests. If a third party requests that the Receiving Party disclose the Disclosing 
Party’s Confidential Information through a court order, subpoena, summons, search warrant, 
governmental order, or other lawful process (a “Legal Request”), the Receiving Party will notify the 
Disclosing Party promptly after receiving the Legal Request if it is allowed to do so by Applicable Law. At 
the Disclosing Party’s request and expense, the Receiving Party will reasonably cooperate to resist the 
release of Confidential Information under the Legal Request. If applicable, the Receiving Party will only 
disclose the minimum required amount of Confidential Information 
5.3 
Defend Trade Secrets Act Disclosure.  
The Receiving Party acknowledges that Disclosing Party has provided the Receiving Party with notice in 
compliance with 18 U.S.C. § 1833 (the Defend Trade Secrets Act of 2016) regarding immunity from 
liability for limited disclosures of trade secrets. Pursuant to federal law, an individual shall not be held 
criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret 
that: (a) is made in confidence to a federal, state or local government official, either directly or 
indirectly, or to an attorney solely for the purpose of reporting or investigating a suspected violation of 
law; or (b) is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing 
is made under seal. Further, an individual who files a lawsuit for retaliation by an employer for reporting 
a suspected violation of law may disclose the employer’s trade secrets to the attorney and use the trade 
secret information in the court proceeding if the individual: (i) files any document containing the trade 
secret under seal; and (ii) does not disclose the trade secret, except pursuant to court order. 
5.4 
Equitable Relief  
The Parties agree that a breach of this Section will cause the Disclosing Party substantial and continuing 
damage, the value of which will be difficult or impossible to ascertain, and other irreparable harm for 
which the payment of damages alone will be inadequate. Therefore, in addition to any other remedy 
that the Disclosing Party may have under this Agreement, at law or in equity, in the event of such a 
breach or threatened breach by the Receiving Party of the terms of this Section, the Disclosing Party will

Page 9 of 22 
©2022 Contexture. All rights reserved. 
be entitled, after notifying the Receiving Party in writing of the breach or threatened breach, to seek 
both temporary and permanent injunctive relief without the need to prove damage, post bond or meet 
any similar requirement. 
5.5 
Return or Destruction.  
Upon Contexture’s reasonable request, Licensee will return Confidential Information of Contexture or, if 
Contexture gives its prior written approval, Licensee may certify the permanent and irreversible 
destruction of such Confidential Information. The Receiving Party will return or destroy the Disclosing 
Party’s Confidential Information upon termination of this Agreement, except as provided for in Section 
8.0 of this Agreement.  
 INTELLECTUAL PROPERTY RIGHTS 
6.1 
Contexture Rights. 
As between Contexture and Licensee, Contexture and its licensors own and shall retain all ownership 
and Intellectual Property Rights in and to the Services, subject to the rights granted to Licensee in this 
Agreement. Licensee shall only have those rights and licenses to access and use the Services expressly 
granted by Contexture in this Agreement. If Licensee provides any feedback on the Services to 
Contexture (including without limitation identifying potential errors or improvements), Licensee hereby 
assigns to Contexture all right, title and interest in and to the feedback and Contexture is free to use 
such feedback without payment or restriction, provided no Licensee Data or Licensee Confidential 
Information is included therein. All rights not expressly provided to Licensee in and to the Services are 
reserved to Contexture. 
6.2 
Licensee Rights. 
As between Contexture and Licensee, Contexture owns and shall retain all Intellectual Property Rights in 
and to its own Confidential Information. Contexture shall have only those rights to access and use 
Licensee Data and/or Licensee Confidential Information as set forth in this Agreement. Licensee also 
retains all Intellectual Property Rights in and to all of Licensee’s systems, software, patents, copyrights 
and trade secrets that Contexture may access or use in its performance of its obligations under this 
Agreement.  
6.3 
Deliverables. 
In the event Contexture develops any custom reports or other deliverables pursuant to a SOW 
(“Deliverables”), such Deliverables shall be owned by Contexture or its licensors (unless otherwise 
indicated in the applicable SOW). Contexture grants to Licensee a perpetual, irrevocable, nonexclusive, 
world-wide, royalty-free license to use, disclose, make, sell, copy, distribute, sublicense, modify and 
create works based on, perform or display such Deliverables. 
 FEES AND PAYMENT 
7.1 
Fees.

Page 10 of 22 
©2022 Contexture. All rights reserved. 
Contexture charges no participation or service fees for use of the Services at this time. The Parties may 
mutually agree to fees at a later date by amending this Agreement or by executing an Attachment that 
provides for fees for specific Services.  
 TERM, TERMINATION AND SUSPENSION  
8.1 
Term.  
This Agreement shall commence on the Effective Date and will continue until terminated pursuant to 
this Section. 
8.2 
Termination; Suspension.  
 
Termination without Cause; Mutual Termination. Either Party may terminate this 
Agreement without cause upon ninety (90) calendar days prior written notice to the other Party. In 
addition, the Parties may mutually agree to terminate this Agreement through use of a signed writing or 
as otherwise provided for in this Agreement. 
 
Termination with Cause. Either Party may terminate this Agreement in the event the 
other Party materially breaches any of its obligations hereunder and such breach is not corrected within 
thirty (30) calendar days after written notice of the breach by the non-breaching Party. 
 
Additional Contexture Terminations and Suspension. Contexture may terminate this 
Agreement concurrently with the expiration, termination or suspension of any Agreement between 
Contexture and Unite Us, or if Contexture loses funding for the CommunityCares program. Licensee 
understands that Contexture reserves the right to terminate or suspend Licensee’s or an Authorized 
User’s access and/or use of the Services, or seek to cause Unite Us to suspend Licensee’s or any 
Authorized User’s access and/or use of the Unite Us Network under the CommunityCares License, if 
Contexture reasonably believes that the Services, or any portion thereof, and/or the integrity of any 
information contained therein, is at risk, or if Licensee or any Authorized User breaches the terms of this 
Agreement. 
8.3 
Remedies for Breach or Dissatisfaction.  
In the event of any breach of this Agreement by Contexture, or in the event Licensee is dissatisfied with 
the Services, LICENSEE’S SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SERVICES 
AND TO TERMINATE THIS AGREEMENT.  
8.4 
Effect of Termination 
 
Effect of Termination. Upon termination, Licensee will immediately stop using the 
Services and Contexture will stop providing any Services. Within thirty (30) calendar days of termination, 
Licensee will return any Confidential Information of Contexture relating to the Services or, if Contexture 
gives its prior written approval, Licensee may certify the permanent and irreversible destruction of such 
Confidential Information. Licensee is encouraged to back up all of its Confidential Information, Licensee 
Data and other information or materials, including any data related to Licensees’ use of the Services.

Page 11 of 22 
©2022 Contexture. All rights reserved. 
Contexture will within thirty (30) calendar days of the effective date of termination either return or 
destroy any Confidential Information of Licensee in Contexture’s possession; provided, however, 
Contexture will have no obligation to return or destroy Licensee Data and may retain at least one (1) 
copy (or more if needed) of Confidential Information of Licensee to demonstrate compliance with this 
Agreement or as required for legal and audit purposes, so long as such retained copy is not used or 
disclosed contrary to the terms of this Agreement. For purposes of clarity, Licensee understands that 
Licensee Data may be integrated into the HIE and systems of HIE participants, and it is not feasible for 
Contexture to return or destroy Licensee Data that has been integrated. Licensee further acknowledges 
and understands that Contexture has no authority over Unite Us’ return or destruction of Confidential 
Information or Licensee Data.  
 
Survival. The Parties’ respective obligations which by their nature would continue 
beyond the termination or expiration of this Agreement will survive. This includes, by way of example 
but not limited to: Section 2.3 (Acknowledgments); Section 3.3 (Consent Requirement); Section 4.0 
(Data Ownership, Privacy and Security); Section 5.0 (Confidential Information); Section 6.0 (Intellectual 
Property Rights); Section 8.4 (Effect of Termination); Section 9.2 (No Warranties); Section 10.0 
(Limitations of Liability; Indemnification; Insurance); and Section 11.0 (General Provisions).  
 REPRESENTATIONS AND WARRANTIES; DISCLAIMERS 
9.1 
Mutual Representations, Warranties and Obligations. 
Each Party represents and warrants to the other Party that: (a) it has full authority to enter into this 
Agreement and, if applicable, each Attachment that it executes; (b) it has no contractual obligation that 
will interfere with its ability to perform its obligations under this Agreement; (c) it complies, and will 
comply, with all Applicable Law while fulfilling its obligations under this Agreement, including without 
limitation maintaining (as applicable) licenses and certifications required by Applicable Law; and (d) it is 
not an entity currently excluded, debarred or otherwise ineligible to participate in federal health care 
programs as defined in 42 U.S.C. § 1320a-7b(f) (the “Federal Health Care Programs”) or federal 
contracting. Each Party agrees to immediately notify the other Party of any change to its eligibility to 
participate in Federal Health Care Programs, and the other Party has the right to immediately terminate 
this Agreement in the event of such exclusion, debarment or ineligibility. 
9.2 
NO WARRANTIES.  
THE SERVICES ARE PROVIDED BY CONTEXTURE ON “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS 
EXPRESSLY PROVIDED IN THIS AGREEMENT, CONTEXTURE DISCLAIMS ALL REPRESENTATIONS AND 
WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. CONTEXTURE SPECIFICALLY 
DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, 
TITLE, NON-INFRINGEMENT, DATA ACCURACY, SYSTEM INTEGRATION OR INTEROPERABILITY, 
NONINTERFERENCE, QUALITY, VALUE, OPERABILITY OR CONDITION, AND ALL WARRANTIES ARISING 
FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WITHOUT LIMITING THE FOREGOING, 
CONTEXTURE MAKES NO WARRANTY OF ANY KIND THAT THE SERVICES WILL: (A) MEET LICENSEE’S OR 
ANY OTHER PERSON OR ENTITY’S REQUIREMENTS; (B) BE AVAILABLE AT ALL TIMES OR BE 
UNINTERRUPTED, ERROR-FREE OR FREE FROM HARMFUL CODE; (C) BE SECURE, RELIABLE, TIMELY,

Page 12 of 22 
©2022 Contexture. All rights reserved. 
ACCURATE OR COMPLETE; OR (D) THAT ANY ERRORS IN THE SERVICES CAN OR WILL BE CORRECTED. 
Nothing herein shall be construed as modifying or affecting any warranties that may be provided directly 
by Unite Us.  
9.3 
No Professional Services. 
Contexture does not operate or provide medical, behavioral or emergency health services, legal services 
or any other professional services. The Services do not make clinical, medical, legal or other professional 
decisions. The Services are not a substitute for professional judgment. Licensee is solely responsible for 
its use of Licensee Data or other information obtained from the Services. This includes but is not limited 
to the interpretation and application of the Licensee Data and other information obtained from the 
Services and any conclusions, actions or omissions based on the use of the Services.  
9.4 
Unavailability of the Services.  
Licensee understands and agrees that, during suspension or interruption of the availability of the 
Services for any reason, Licensee may not be able to obtain, access or use the Services and Licensee shall 
conduct its operations without such access to and/or use of the Services. 
 
LIMITATIONS OF LIABILITY; INDEMNIFICATION; INSURANCE  
10.1 Indemnification. 
Each Party (as "indemnitor") agrees to indemnify, defend, and hold harmless the other Party (as 
"indemnitee") from and against any and all claims, losses, liability, costs, or expenses (including 
reasonable attorney's fees) (hereinafter collectively referred to as "claims") arising out of the negligent 
performance of this Agreement , but only to the extent that such claims which result in 
vicarious/derivative liability to the indemnitee are caused by the act, omission, negligence, misconduct, 
or other fault of the indemnitor, its officers, officials, agents, employees, or volunteers. 
10.2 Non-Joint Venture 
This Agreement is not intended to constitute, create, give rise to, or otherwise recognize a joint venture 
agreement, partnership or other formal business association or organization of any kind, and the right 
and obligations of the Parties shall be only those expressly set forth in this Agreement.  
10.3 Limitations of Liability. 
IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY OF THE FOLLOWING: LOSS OF PROFITS; LOSS OF 
DATA, INCLUDING WITHOUT LIMITATION LICENSEE DATA; ANY INCIDENTAL, SPECIAL, EXEMPLARY, 
CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PENALTIES; OR ANY COSTS 
OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES AND/OR ANY TECHNOLOGY, EVEN IF A PARTY 
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIMS OR DEMANDS. 
10.4 Release of Liability

Page 13 of 22 
©2022 Contexture. All rights reserved. 
For purposes of clarity, Licensee releases Contexture from any claims arising out of or related to: (a) any 
inaccuracy or incompleteness of Licensee Data or information accessible through the Unite Us Network 
or a Contexture HIE; (b) clinical, medical, professional or other decisions related to the treatment, care 
or provision of other services to an individual, including those arising out of the unavailability of Licensee 
Data through the Unite Us Network or Contexture HIE; and (c) Licensee’s direction to Contexture to 
transmit or otherwise disclose Licensee Data to a third party.  
10.5 Insurance Coverage.  
Each Party will obtain and maintain insurance, including cyber liability coverage, in sufficient limits to 
covers its obligation in this Agreement. Such coverage may be in the form of a self-insurance program. 
Each Party agrees to give the other Party a certificate of insurance indicating the required coverage 
upon the other Party’s request. Licensee is self-insured and will provide certificate of insurance upon 
request.   
10.6 Severability 
If Applicable Law does not allow for any disclaimer, limitation of liability, release, or waiver (or any 
portion thereof) as set forth in this Section 10, the disclaimer, limitation of liability, release, or waiver 
will be deemed modified solely to the extent necessary to comply with Applicable Law. 
 
GENERAL PROVISIONS 
11.1 Publicity.  
Neither Party will use the tradename, trademark, approved logo or other marks of the other Party 
(collectively, “Marks”) without the prior written consent of the other Party, except as follows: (a) to 
identify Licensee as participating in CommunityCares; (b) as required by Applicable Law; (c) use in 
connection with any financing transaction, sale or due diligence inquiry or legal/accounting or regulatory 
requirement; or (d) as expressly permitted in this Agreement, including without limitation any 
Attachments. Neither Party shall unreasonably withhold consent in the event the other Party requests 
consent to use the other Party’s Marks. 
11.2 Assignment; Subcontractors. 
Neither Contexture nor Licensee may assign its rights or obligations under this Agreement without the 
advance written consent of the other Party, except for assignment to a parent, subsidiary or affiliate 
wholly owned by the Party, or upon a change of control or ownership of the Party. This Agreement and 
all of its provisions will inure to the benefit of and become binding upon the Parties and the successors 
and permitted assigns of the respective Parties. Notwithstanding the foregoing, nothing in this Section 
shall prevent Contexture from subcontracting one or more of its obligations under this Agreement 
without Licensee’s advance written consent. Contexture will remain responsible for such 
subcontractors’ performance to the same extent as if such obligations, services and functions were 
performed by Contexture.  
11.3 Notices.

Page 14 of 22 
©2022 Contexture. All rights reserved. 
All notices, requests, demands, and other communications required under this Agreement must be in 
writing and made by: (a) personal delivery, courier service such as Federal Express, or mail through the 
United States Postal Service (“USPS”), to the Party’s address specified in this Agreement or to another 
address that a Party has given notice as being that Party’s address for purposes of this Section; or (b) to 
the Party’s electronic mail (“email”) address if listed on the signature page or to another email address 
that a Party has given notice as being that Party’s email address for purposes of this Section. A notice 
given under this Agreement will be effective on, whichever of the following occurs first: (i) The date of 
the other Party’s receipt of it; (ii) On the day specified for delivery when deposited with a courier 
service; or (iii) If mailed by USPS, the third business day after mailing it. Nothing in this Section will 
prevent the Parties from communicating via email, telephone, facsimile, or other forms of 
communication for the routine administration of the Agreement. 
11.4 Dispute Resolution.  
The Parties agree that if there is a dispute between the Parties arising as a result of this Agreement 
(“Dispute”), each Party will designate an individual with settlement authority to meet and confer in good 
faith in an attempt to resolve any Dispute. If the Dispute is not resolved within forty-five (45) calendar 
days after the Parties first meet and confer and the Parties wish to pursue the Dispute, the Parties may 
agree to refer the Dispute to informal and nonbinding mediation before a mutually acceptable 
independent mediator before taking formal legal action. The Parties will split equally the costs of such 
mediation; provided, however, that each Party will pay its own fees and costs incurred in connection 
with preparation for and participation in the mediation. Information shared during dispute resolution 
attempts cannot be introduced as evidence in subsequent related proceedings. Nothing in this provision 
shall prevent Contexture from seeking equitable relief before commencing or during the foregoing 
informal dispute resolution processes. 
11.5 Governing Laws.  
This Agreement is governed by and interpreted in accordance with Arizona laws, without regard to its 
conflict of law provisions. The Parties agree that jurisdiction over any action arising out of or relating to 
this Agreement shall be brought or filed in Maricopa County, Arizona. 
11.6 Forced Labor of Ethnic Uyghurs.  
To the extent applicable under A.R.S. § 35-394, the parties warrant and certify that they do not 
currently, and agree that they will not use for the duration of this Agreement the forced labor, any 
goods or services produced by the forced labor, or any contractors, subcontractors, or suppliers that use 
the forced labor or any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China. If the parties becomes aware that they are not in compliance with this paragraph, 
they shall notify the other party of the noncompliance within five business days of becoming aware of it. 
If the parties fail to provide a written certification that they have remedied the noncompliance within 
180 days after that, this Agreement shall terminate unless the termination date of this Agreement 
occurs before the end of the remedy, in which case this Agreement terminates on its termination date. 
11.7 Provisions Required by Law.

Page 15 of 22 
©2022 Contexture. All rights reserved. 
Each and every provision of law and any clause required by law to be in this Agreement will be read and 
enforced as though it were included herein and, if through mistake or otherwise any such provision is 
not inserted, or is not correctly inserted, then upon the application of either party, this Agreement will 
promptly be physically amended to make such insertion or correction. 
11.8 Entire Agreement; Modifications.  
This Agreement constitutes the complete agreement of the Parties relating to the matters specified in 
this Agreement and supersedes all earlier representations or agreements with respect to the subject 
matter of this Agreement, whether oral or written with respect to such matters. This Agreement may be 
amended at any time by mutual agreement of the Parties without additional consideration; provided 
that, before any amendment shall become effective, it shall be reduced to writing and signed by each of 
the Parties. No oral modification or waiver of any of the provisions of this Agreement is binding on 
either Party. 
11.9 Interpretation.  
The descriptive headings of the sections of this Agreement are inserted for convenience only and do not 
control or affect the meaning or construction of any section. When the words “will,” “shall” or “must” 
are used in this Agreement it imposes a mandatory obligation or requirement. Phrases such as “Party A 
will take Action X” or “Party A shall do Action X” both mean that Party A is required to take Action X. 
Likewise, phrases such as “Party B must not take Action Y” mean that Party B is prohibited from taking 
Action Y. This Agreement has been negotiated by the Parties and their respective counsel. This 
Agreement shall be interpreted fairly in accordance with its terms and without any construction in favor 
of or against either Party. 
11.10 Waiver.  
No waiver of or failure by either Party to enforce any of the provisions, terms, conditions, or obligations 
herein shall be construed as a waiver of any subsequent breach of such provision, term, condition, or 
obligation, or of any other provision, term, condition, or obligation hereunder, whether the same or 
different in nature, unless agreed by the Parties in a signed writing. 
11.11 Independent Contractors.  
Contexture is an independent contractor and engages in the operation of its own business. Neither Party 
is or will be deemed the agent of the other Party for any purpose, including entering into contracts, 
assuming obligations or making any warranties or representations on behalf of the other Party. Nothing 
in this Agreement will be construed to establish a relationship of co-partner or joint venture between 
the Parties. 
11.12 No Third-Party Beneficiaries.  
There are no third-party beneficiaries of this Agreement (or any other portion thereof). 
11.13 Severability.

Page 16 of 22 
©2022 Contexture. All rights reserved. 
Any provision of this Agreement that is determined to be invalid or unenforceable will be ineffective to 
the extent of such determination without invalidating the remaining provisions of this Agreement or 
affecting the validity or enforceability of such remaining provisions.  
11.14 Force Majeure.  
Contexture is not liable for any failure to perform its obligations under this Agreement, where such 
failure results from any act of God, fire, flood, similar event, or other cause beyond Contexture’s 
reasonable control. 
11.15 Counterparts; Electronic Signature.  
This Agreement may be executed in any number of counterparts, each of which is deemed an original 
but all of which constitute the same instrument. This Agreement may be executed by the exchange of 
certified electronic signatures, or copies delivered by electronic mail in Adobe Portable Document 
Format or similar format, and any signature transmitted by such means for the purpose of executing this 
Agreement is deemed an original signature for purposes of this Agreement.  
[Remainder intentionally left blank. Signature page to follow.]

Page 17 of 22 
©2022 Contexture. All rights reserved. 
Licensee and Contexture have caused their duly authorized representatives to execute this Agreement 
as of the Effective Date. The individuals whose signatures appear below each represent and warrant that 
they have full authority to execute this Agreement on behalf of their respective Party. 
LICENSEE: MARICOPA COUNTY, APPROVED BY:
CONTEXTURE | HEALTH CURRENT
Printed Name: Clint Hickman________________
Printed Name: ___________________________
Signature:
 
Signature:
Title: Chairman, Board of Supervisors_________
Title: __________________________________
Date:
 
 
Date:
Attested to: Juanita Garza__________________
Attested to:______________________________
Signature:_______________________________
Signature: _______________________________
Title: Clerk of the Board____________________
Title: ___________________________________
Date: __________________________________
Date:___________________________________
Approved as to form:_____________________
Approved as to form:_____________________
Signature:______________________________
Signature:______________________________
Title: Deputy county Attorney______________
Title: __________________________________
Date:__________________________________
Date:__________________________________
Information for Notices under this Agreement:
Printed Name: Jared Beard________________
Chief Legal Officer
Title: Assistant Director, Workforce Development
Maricopa County Human Services Department 
Contexture Legal Department
Address: 234 N Central Avenue ______________
Phoenix, AZ 85004________________________ 
(602) 372 – 2733; (602) 280-7487____________ 
2901 N. Central Ave., Suite 1100
Phoenix, AZ 85012 
Email:  Legal@contexture.org 
Email: jared.beard@maricopa.gov____________
Copy to: azsdoh@contexture.org

Page 18 of 22 
©2022 Contexture. All rights reserved. 
EXHIBIT A: HIPAA BUSINESS ASSOCIATE ADDENDUM 
This Exhibit A: HIPAA Business Associate Addendum (“BAA”) is an Attachment that is incorporated by 
reference into the CommunityCares Access Agreement (the “Agreement”) by and between Contexture 
and Licensee. This BAA is applicable if and only if Licensee has given Contexture prior written notice that 
Licensee is a HIPAA Covered Entity or Business Associate and will be accessing and using the Services in 
its capacity as a HIPAA Covered Entity or Business Associate.  
If applicable to the Parties’ relationship under the Agreement, Contexture and Licensee agree to the 
terms and conditions of this BAA in order to comply with the rules on handling of PHI (defined below) 
under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, 
which include the standards for Privacy of Individually Identifiable Health Information, 45 C.F.R. Part 160 
and Part 164, Subpart E (“Privacy Rule”), the Security Standards for the Protection of Electronic 
Protected Health Information, 45 C.F.R. Part 160 and Part 164, Subpart C (“Security Rule”), and the 
standards for Notification in the Case of Breach of Unsecured Protected Health Information, 45 C.F.R. 
Part 164, Subpart D (“Breach Notification Rule”), all as amended from time to time (collectively, 
“HIPAA”). 
1.0 
DEFINITIONS 
This BAA is subject to the terms and conditions of the Agreement. Unless otherwise provided in this 
BAA, all capitalized terms in this BAA shall have the meaning as provided in the Agreement or under 
HIPAA. 
Protected Health Information or PHI means PHI (as defined by HIPAA) that is provided to 
Contexture pursuant to Section 4.1 of the Agreement, or that is otherwise created, maintained or 
transmitted on behalf of Licensee for Licensee’s HIPAA covered functions in connection with the 
Services.  
Unsuccessful Security Incidents mean any (a) unsuccessful attempts to penetrate computer 
networks or servers maintained by Contexture or its Subcontractors, and (b) pings and other broadcast 
attacks or reconnaissance scans on Contexture’s or its Subcontractors’ firewall, port scans, unsuccessful 
log-on attempts, denial of service attacks, and any combination of the above, so long as no such incident 
results in any Breach of Electronic PHI or unauthorized access, use or disclosure of Electronic PHI. 
2.0 
USES AND DISCLOSURES OF PHI 
2.1 
General Requirements. 
Contexture may use or disclose PHI in connection with Contexture’s performance of the Services as set 
forth in the Agreement, or as otherwise permitted under the terms of the Agreement, this BAA, or as 
otherwise requested or authorized by Licensee, or as required or permitted by Applicable Law. 
Contexture will not further use or disclose PHI.  
2.2 
Subcontractors.

Page 19 of 22 
©2022 Contexture. All rights reserved. 
Contexture agrees that if its Subcontractor creates, receives, maintains or transmits PHI on behalf of 
Contexture, Contexture will ensure that each such Subcontractor agrees to substantially the same 
conditions and restrictions on the use and disclosure of PHI as contained in this BAA, and may also 
include substantially the same permissions on the use and disclosure of PHI. 
2.3 
Contexture Management, Administration and Legal Responsibilities. 
Contexture may use and disclose PHI to carry out Contexture’s legal responsibilities or for its proper 
management and administration, including without limitation operation of its identity resolution 
management solution, audit functions, legal defense and liability, record keeping, and similar 
obligations. Contexture may disclose PHI to a third party for such purposes if: (a) the disclosure is 
Required by Law; or (b) Contexture secures written assurance from the receiving party that the receiving 
party will: (i) hold the PHI confidentially; (ii) use or disclose the PHI only as Required by Law or for the 
purposes for which it was disclosed to the recipient; and (iii) notify Contexture of any breaches in the 
confidentiality of the PHI.  
2.4 
Data Aggregation and De-Identification Services.  
Contexture may use PHI to perform Data Aggregation services as permitted by 45 C.F.R. § 
164.504(e)(2)(i)(B) or otherwise de-identify PHI according to the requirements of 45 C.F.R. §164.514(b). 
Contexture may use such aggregated or de-identified PHI for the Arizona HIE Permitted Uses and as 
otherwise permitted by the Agreement. 
2.5 
Delegation of Responsibilities. 
To the extent Contexture is to carry out Licensee’s obligations under the Privacy Rule, Contexture will 
comply with the Privacy Rule requirements applicable to Licensee in the performance of those 
obligations. 
2.6 
Minimum Necessary Standard. 
If applicable, Contexture shall only request, use or disclose the minimum amount of PHI necessary in 
accordance with 45 C.F.R. § 164.502(b).  
3.0 
SAFEGUARDS  
Contexture will implement and maintain appropriate safeguards to help prevent any use or disclosure of 
PHI for purposes other than those permitted by this BAA. Contexture also will implement administrative, 
physical and technical safeguards to protect the confidentiality, integrity, and availability of any 
electronic PHI that Contexture creates, receives, maintains, and transmits on behalf of Licensee. 
Contexture will comply with the applicable requirements of the Security Rule.  
4.0 
UNAUTHORIZED USES OR DISCLOSURES, SECURITY INCIDENTS AND BREACHES  
4.1 
Reporting a Use or Disclosure Not Permitted by This Agreement.

Page 20 of 22 
©2022 Contexture. All rights reserved. 
Contexture will report in writing to Licensee any use or disclosure of PHI for purposes other than those 
permitted by this BAA within five (5) business days of Contexture’s learning of such use or disclosure. 
4.2 
Reporting Security Incidents.  
Contexture will report to a Licensee any Security Incident of which Contexture becomes aware within 
five (5) business days of Contexture’s learning of such event. This Section constitutes notice by 
Contexture to Licensee of the ongoing occurrence of attempted Unsuccessful Security Incidents for 
which no additional notice to Licensee shall be required.  
4.3 
Reporting Breaches of Unsecured PHI.  
If Contexture discovers a Breach of Unsecured PHI that Contexture accesses, maintains, retains, 
modifies, records, stores, destroys, or otherwise holds, uses or discloses, Contexture will report such 
Breach as required by the Breach Notification Rule. 
5.0 
INDIVIDUAL RIGHTS 
5.1 
No Designated Record Set. 
Notwithstanding anything to the contrary in this Section 5.0 of the BAA, Contexture does not maintain 
any Designated Record Set(s) for Licensee that is not duplicative of a Designated Record Set maintained 
by Licensee.  
5.2 
Access to PHI. 
To the extent Contexture maintains PHI in a Designated Record Set(s), Contexture will make available 
PHI in accordance with 45 C.F.R. § 164.524. To the extent applicable, Contexture may also make PHI 
available to an Individual in connection with an Arizona HIE Permitted Use.  
5.3 
Amendment of PHI. 
To the extent Contexture maintains PHI in a Designated Record Set(s), Contexture will make available 
PHI for amendment and incorporate any amendments to PHI in accordance with 45 C.F.R. § 164.526.   
5.4 
Accounting of PHI. 
To the extent Contexture maintains PHI in a Designated Record Set(s), Contexture will make available 
the information required to provide an accounting of disclosures in accordance with 45 C.F.R. § 164.528. 
To the extent applicable, Contexture may also provide directly to an Individual, a list of the persons who 
have accessed the Individual's PHI through the HIE in accordance with A.R.S. § 36-3802. 
6.0 
ACCESS TO BOOKS AND RECORDS 
Contexture will make its internal practices, books and records on the use and disclosure of PHI available 
to the Secretary of the Department of Health and Human Services to the extent required for

Page 21 of 22 
©2022 Contexture. All rights reserved. 
determining Licensee’s compliance with the Privacy Rule. Notwithstanding this provision, no attorney-
client, accountant-client or other legal privilege will be deemed waived by Contexture or Licensee as a 
result of this Section. 
7.0 
TERMINATION 
Licensee may terminate this BAA and affected portions of the Agreement upon written notice to 
Contexture if Contexture breaches a material term of this BAA and Contexture fails to cure the breach 
within thirty (30) calendar days of the date of notice of the breach. Further, Licensee shall have all 
termination rights as required and set forth at 45 C.F.R. §§ 164.504(e)(1) and 164.314(a)(1). 
8.0 
RETURN OR DESTRUCTION OF PHI 
Upon termination of the Agreement, if feasible, Contexture will return or destroy all PHI received from, 
or created or received by Contexture on behalf of, the Licensee that Contexture still maintains in any 
form and retain no copies of such information; provided, however, Contexture shall have no obligation 
to return PHI in a form or format that Contexture does not support and Licensee shall pay Contexture a 
reasonable cost-based fee associated with any return of PHI or as otherwise provided for in the 
Agreement. Contexture may in its sole discretion choose to destroy PHI in lieu of return. 
Notwithstanding the foregoing, Licensee understands and agrees that it is not feasible for Contexture to 
return or destroy any information used or disclosed in connection with the following: (a) Contexture’s 
legal responsibilities or for its proper management and administration; and (b) Licensee Data provided 
to Contexture under the Data License because such PHI is integrated into the HIE and the records of HIE 
participants. If Contexture does not return or destroy PHI upon termination, Contexture will continue to 
follow the provisions of this BAA and will limit its use or disclosure of PHI to those purposes that make 
the return or destruction of PHI infeasible.  
9.0 
OBLIGATIONS OF LICENSEE  
9.1 
No Violations; No Information Blocking. 
Licensee shall fully comply with all of its obligation under HIPAA and other Applicable Law, and shall not 
request Contexture to use or disclose PHI in any manner that would not be permissible under HIPAA or 
other Applicable Law if done by Licensee; provided, however, that this provision shall not be interpreted 
to restrict Contexture from using PHI for Data Aggregation or de-identification, or for Contexture’s own 
management and administration or legal responsibilities, as permitted by this BAA. Licensee shall 
provide Contexture only with the minimum amount of PHI necessary to accomplish the purpose of the 
request, use or disclosure. Licensee shall not engage in practices that are likely to interfere with the 
access, exchange or use of electronic health information, except as required by law or covered by an 
exception set forth in 45 C.F.R. Part 171.  
9.2 
No Voluntary Restrictions. 
Licensee must not permit voluntary limitations or restrictions on its ability to use or disclose PHI 
(including without limitation in its HIPAA Notice of Privacy Policy) to the extent that such a limitation or

Page 22 of 22 
©2022 Contexture. All rights reserved. 
restriction would affect Contexture’s permitted uses or disclosure of PHI under this BAA. To the extent 
Licensee is required by Applicable Law to grant such a restriction, Licensee shall notify Contexture of any 
legally required restriction immediately. Licensee shall also immediately notify Contexture if such a 
legally required restriction is terminated.  
9.3 
Notifications 
In the event that Licensee amends any PHI in its possession, a copy of which is also maintained by 
Contexture, Licensee must promptly notify Contexture in writing of such amendment. Licensee shall 
further notify Contexture in writing of any changes in, or revocation of, any permission, authorization or 
consent by an individual to use or disclose PHI, to the extent that such changes may affect Contexture’s 
use or disclosure of PHI.