FY24 BUDGET PRESENTATION_COSC_01-17-23.PDF

Maricopa County — Informal (2023-01-23)

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Fiscal Year 2024
Requested Budget
January 23, 2023
The Honorable Jeff Fine
Clerk of the Superior Court

o Expand access to justice through technological innovation
o Create seamless customer experiences
o Strengthen partnerships through collaboration
o Promote workforce culture of development & success
o Prudent management of resources
2
Strategic 
Focus
Clerk of the Superior Court in Maricopa County

o eFile Expansion:
o 2022:
-Family Case Initiation 
-Direct Complaints (MCAO / ICIJS collaboration)
o Next Up:
-Mental Health & Probate
o Online Fee Waiver and Deferral Application Portal (2022):
o Improved court access to those unable to pay
o Lower Court of Appeals – Electronic Submission (2022):
o Routing efficiency between courts
o MEEDS Application Replacement (2023): 
o New level of efficiency for the creation and delivery of 1.3 million 
documents (annually)
Clerk of the Superior Court in Maricopa County
3
Investments 
in Technology
2022
• Intelligent Capture
• eFile Juvenile Case Initiation
• eFile Family Court Initiation
• Online Fee Waivers & Deferrals
• Data Center Modernization
• Technology Support Center
• Online Marriage Licenses
• Public Webinar Series

o Business Intelligence (Clerk 360 Dashboard): 
o
Near real-time business insights & KPI indicators
o Customer Experience (CX) through AI:
o
24/7/365 access 
o
Natural language process (NLP)
o
Customer choice
o Intelligent Capture Expansion:
o
420k pages / 130k documents processed during initial 18 months
o “Digital Workforce” (RPA): 
o
Vison of 24/7/365 processing
New and expanded technology investments to be funded through special revenues.
Clerk of the Superior Court in Maricopa County
4
New Services & 
Innovative Solutions

o Appreciation for County’s compensation support
o Pay for Performance 
o Market Rate Studies
o Requesting $180,000 dedicated to new positions in support of 
the following:
o Courtroom Services Supervisors: Reduction in average number 
of direct reports required to provide effective support. 
Supervisor capacity challenged by increased ratio of new clerks 
and growing volume in mental health case type.
o Requesting $430,000 to accommodate transfer of positions 
from special funded accounts to General Fund
o Minimal reallocation of positions to account for special fund 
revenues that have been eclipsed by steadily rising personnel 
expenses.
Clerk of the Superior Court in Maricopa County
5
Emerging 
Workforce  
Needs

Southeast Regional Court Center Reconfiguration
•
The Clerk’s Office is sincerely grateful for approval of last year’s 
capital improvement request.  Construction costs are pending and 
we currently have no additional capital project funding requests.
–
FY23 Design Budget:
$500k
–
FY24 Construction Budget:
$4 M
Clerk of the Superior Court in Maricopa County
6
Capital
Improvement
Request

Clerk of the Superior Court in Maricopa County
7
Thank you! 
Any questions or
comments?