FY24 BUDGET PRESENTATION_COSC_01-17-23.PDF
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Fiscal Year 2024 Requested Budget January 23, 2023 The Honorable Jeff Fine Clerk of the Superior Court o Expand access to justice through technological innovation o Create seamless customer experiences o Strengthen partnerships through collaboration o Promote workforce culture of development & success o Prudent management of resources 2 Strategic Focus Clerk of the Superior Court in Maricopa County o eFile Expansion: o 2022: -Family Case Initiation -Direct Complaints (MCAO / ICIJS collaboration) o Next Up: -Mental Health & Probate o Online Fee Waiver and Deferral Application Portal (2022): o Improved court access to those unable to pay o Lower Court of Appeals – Electronic Submission (2022): o Routing efficiency between courts o MEEDS Application Replacement (2023): o New level of efficiency for the creation and delivery of 1.3 million documents (annually) Clerk of the Superior Court in Maricopa County 3 Investments in Technology 2022 • Intelligent Capture • eFile Juvenile Case Initiation • eFile Family Court Initiation • Online Fee Waivers & Deferrals • Data Center Modernization • Technology Support Center • Online Marriage Licenses • Public Webinar Series o Business Intelligence (Clerk 360 Dashboard): o Near real-time business insights & KPI indicators o Customer Experience (CX) through AI: o 24/7/365 access o Natural language process (NLP) o Customer choice o Intelligent Capture Expansion: o 420k pages / 130k documents processed during initial 18 months o “Digital Workforce” (RPA): o Vison of 24/7/365 processing New and expanded technology investments to be funded through special revenues. Clerk of the Superior Court in Maricopa County 4 New Services & Innovative Solutions o Appreciation for County’s compensation support o Pay for Performance o Market Rate Studies o Requesting $180,000 dedicated to new positions in support of the following: o Courtroom Services Supervisors: Reduction in average number of direct reports required to provide effective support. Supervisor capacity challenged by increased ratio of new clerks and growing volume in mental health case type. o Requesting $430,000 to accommodate transfer of positions from special funded accounts to General Fund o Minimal reallocation of positions to account for special fund revenues that have been eclipsed by steadily rising personnel expenses. Clerk of the Superior Court in Maricopa County 5 Emerging Workforce Needs Southeast Regional Court Center Reconfiguration • The Clerk’s Office is sincerely grateful for approval of last year’s capital improvement request. Construction costs are pending and we currently have no additional capital project funding requests. – FY23 Design Budget: $500k – FY24 Construction Budget: $4 M Clerk of the Superior Court in Maricopa County 6 Capital Improvement Request Clerk of the Superior Court in Maricopa County 7 Thank you! Any questions or comments?