FY 2021-2022 Annual Action Plan Executive Summary

City of Chandler — Regular Meeting (2021-04-22)

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FY 2021-2022
Annual Action Plan
Executive Summary

Table of Contents
Page
What is the Annual Action Plan?
3
CDBG Public Service Applications
5
CDBG Capital Projects, Housing, and Neighborhood
Revitalization Applications
6
HOME Applications 
7
CDBG and HOME Funding Recommendations
8
Five-Year Consolidated Plan Goals and Annual
Activity Summary for HUD Funding
9
Addressing Need through Other Resources
10
Citizen Participation Plan
13

The Annual Action Plan (Action Plan) is a formal document that details how the City of Chandler (City) plans on utilizing 
Community Development Block Grant (CDBG) and HOME Investment Partnership (HOME) funds to serve the community in 
the coming program year. The Action Plan is part of the Consolidated Planning process, which is designed to help states and 
local jurisdictions to assess their affordable housing and community development needs and market conditions, and to make 
data-driven, place-based investment decisions. Through the Consolidated Plan, grantee jurisdictions, such as the City of 
Chandler, engage the community, both in the process of developing and reviewing the proposed plan, and as partners and 
stakeholders in the implementation of Community Development programs. By consulting and collaborating with other public 
and private entities, the City of Chandler can align and coordinate community development programs with a range of other 
plans, programs and resources to achieve greater impact. The Consolidated Plan describes the City's community 
development priorities and multiyear goals based on an assessment of housing and community development needs, an 
analysis of housing and economic market conditions and available resources. 
The Consolidated Plan is carried out through Annual Action Plans, which provide a concise summary of the actions, activities, 
and the specific federal and non-federal resources that will be used each year to address the priority needs and specific goals 
identified by the Consolidated Plan. The FY 2020-2021 Action Plan provides a brief description of the programs and projects 
proposed by applicants for the coming year, and the City's funding recommendations for CDBG funds. 
The City is also a member of the Maricopa HOME Consortium (HOME Consortium). The HOME Consortium is the “lead 
agency” for HUD HOME funds. The City applies for and receives HOME funds through the HOME Consortium's Action Plan. 
Descriptions of HOME-funded activities proposed by the City are included in Maricopa County’s Consolidated Plan and Action 
Plan. 
The City makes funding allocations based on community input and  priorities. More information about the community input 
process can be found on page 13. Allocations for CDBG and HOME funds are based on the anticipated FY 2021-2022 federal 
allocations from HUD. The City of Chandler Housing and Human Services Commission (HHSC) reviews and evaluates 
proposals for CDBG and HOME funds,  and  makes recommendations to City Council. City Council is scheduled to vote on the 
recommendations on April 22, 2021.
What is the Annual Action Plan?
3
Annual Action Plan Resources
FY 2021-2022
11%
3%
78%
8%
CDBG
1,569,091
HOME
409,881
Public Housing Authority 11,383,867
City of Chandler
1,157,344
The Neighborhood Resources Department 
(NRD) utilizes a variety of federal and local 
resources to fulfill it's mission of preserving 
neighborhoods, providing affordable 
housing, offering community programs, 
and promoting diversity. Federal funds 
include CDBG funds awarded by HUD, 
HOME funds awarded by HUD and passed 
through the HOME Consortium, and funds 
awarded to the City of Chandler Public 
Housing Authority by HUD to support 
the Section 8 and Public Housing Programs. 
The City of Chandler also provides General 
Funds to leverage federal funds and 
increase the level of services to Chandler 
residents. 
Resources

4
The City of Chandler consists of approximately 65 square miles and shares boundaries with the Town of Gilbert, Cities of Mesa, 
Phoenix, and Tempe, and the Gila River Indian Community. Chandler has reached its physical geographic limits, with the 
exception of a few remaining county islands. Downtown Chandler and several neighborhoods in zip codes in 85224 and 85225 
are long-established and have higher concentrations of low and moderate income and minority households. There are 11 
Census Block Groups where at least 51% of the population has low and moderate income, and another 26 where at least 
36.68% of the population has low and moderate income; these are CDBG-eligible areas.
CDBG funding will be prioritized for residents who have low and moderate income, special needs, or are experiencing 
homelessness. Capital projects and code enforcement provide area benefit and are targeted in CDBG-eligible areas. During 
Fiscal Year 2021-2022, Chandler will invest approximately 11% of CDBG resources in CDBG-eligible areas. 
The Neighborhood Resources Department partners with other City departments and nonprofit organizations to assist 
vulnerable households and promote residential and neighborhood stability in a variety of ways including:
Neighborhood and community programs are offered in partnership with the Chandler Police Department, which educates 
neighborhoods and assists with block watch programs. In addition, City Code Enforcement offers training and education on 
common code violations to avoid and address deteriorating conditions.
Infrastructure improvements for parks, streets, water systems, and street lighting;
Crisis, stabilization, and support services for households experiencing hunger and homelessness; at-risk youth; Veterans 
and older adults; and
Prevention and reduction of deteriorated areas through code enforcement and homeowner-occupied housing 
rehabilitation. 
Geographic Priority

Program Monitoring
A New Leaf, Inc. – Homeless Shelter Services. Funding is 
requested to provide emergency shelter and support 
services to individuals and families experiencing 
homelessness in Chandler. Funding will support two .75 
FTE Support Partners, who will provide direct case 
management support to families and individuals residing 
at La Mesita (family shelter) and East Valley Men’s Center.
City of Chandler Community Development – Client 
Services. Funding is requested to provide community 
navigation and client services to individuals and families 
experiencing unsheltered homelessness in Chandler. This 
funding supports .5 FTE Client Services Specialist and 1 
FTE Community Navigator who will identify and establish 
relationships; coordinate care and communications with 
appropriate service providers; facilitate access to housing; 
and support ongoing stability services.
City of Chandler Housing and Redevelopment – Public 
Housing Youth Program. Funding is requested to provide 
after school and intersession programming to youth, ages 
6-18, who reside in Chandler’s four Public Housing 
communities. Activities include academic support; 
mentoring; youth development; arts; books and reading 
services; and sports and recreation. Programming is 
offered Monday through Friday on regular school days at 
each public housing community. During intersession, 
youth from all four communities come together to 
participate in regular programming and special events. In 
the summer months, activities are offered in the morning 
for younger children, in the afternoon for all ages, and in 
the evening for teens.
CDBG Public Service Applications 
5
Save the Family – Case Coordination and Homeless Housing. Funding is requested to assist Chandler families experiencing 
homelessness in obtaining and maintaining permanent housing through long-term shelter, rapid rehousing, and case 
coordination. Save the Family is unique in its provision of a scattered-site long-term shelter model, which allows families to stay 
integrated in their community near their natural support systems while they are in transition to permanency. Scattered-site 
shelter is provided in the cities of Mesa and Tempe. Scattered-site rapid rehousing services are provided throughout Maricopa 
County, but primarily in the East Valley cities of Chandler, Mesa, Tempe, Scottsdale, and Gilbert.
Southwest Fair Housing Council – Southwest Media & Enforcement Campaign. Funding is requested to develop a fair housing 
media campaign for the City of Chandler. The media campaign would be designed to inform potential victims of housing 
discrimination, their fair housing rights and information about the services provided by Southwest Fair Housing Council (SWFHC). 
SWFHC is a fully-funded, statewide enforcement agency that supports individuals whose fair housing rights may have been 
violated by providing intake and referrals to appropriate agencies, fair housing counseling, and assistance through the entire fair 
housing complaint process.

Program Monitoring
Central Arizona Shelter Services – Critical Shelter Hot Water Heater Improvements. Funding is requested to replace three 
hot water heaters at the emergency shelter located in Downtown Phoenix that houses more than 400 single adults each 
night. Replacement of the hot water heaters would provide hot showers and clean clothes to shelter residents.
COC Code Enforcement – Low–Mod Neighborhoods. Funding is requested to continue the systematic, proactive inspection 
program in CDBG eligible areas, with an emphasis on north Chandler. The program supports 1.5 full-time Code Inspectors 
and .3 full-time Neighborhood Preservation Technician specifically assigned to initiate code enforcement inspections and 
take necessary enforcement actions to remediate neighborhood degradation. Residents receive an advisory notice 
providing information about common code violations for self-evaluation and correction prior to inspection.
COC Housing and Redevelopment – Relocation Assistance. Funding is requested to support a future Rental Assistance 
Demonstration (RAD) project, that would provide relocation assistance to households with low and moderate income that 
are impacted by the RAD project. 
FSL Home Improvements – Chandler Home Repair Program. Funding is requested for single-family owner-occupied 
emergency repairs, minor repairs, ADA modifications and exterior improvements for Chandler residents with low and 
moderate income. The ADA modifications and exterior improvements will increase health and safety and correct code 
violations. The Exterior Improvement Loan Program (EILP) offers up to $20,000 for exterior improvements to address 
blighted conditions, and revitalize the property and surrounding neighborhood in the form of zero percent interest loans, 
which are forgivable over five years. The Americans with Disabilities Act (ADA) program offers up to $10,000 for persons 
with disabilities to modify their homes so they can continue to live safely and comfortably. This program is a continuation 
of the current partnership with the City of Chandler Neighborhood Resources Department. The City will continue to 
process client applications directly through the Homeowner Rehabilitation grant. FSL's role will include home inspections, 
scope of work creation, contractor procurement, construction oversight, and billing/reporting.
CDBG Capital Projects, Housing, and 
Neighborhood Revitalization Applications
6

Program Monitoring
A New Leaf – Tenant-Based Rental Assistance. Funding is requested to provide Tenant-Based Rental Assistance (TBRA) for 
households experiencing homelessness in Chandler. HOME TBRA funds will be used for direct housing assistance for a 
period of up to 24 months per household. 
ARM of Save the Family Foundation of Arizona, Inc. – Acquisition/Rehabilitation of Affordable Rental Housing. Funding is 
requested to add one unit of affordable rental housing in the Chandler market for families with income below 60% Area 
Median Income. ARM of Save the Family will acquire and rehabilitate a three-bedroom unit and maintain it for eligible 
Chandler families to rent. ARM of Save the Family also provides individualized case management and supportive services to 
program participants to promote stabilization.
Newtown Community Development Corporation – Community Land Trust. Funding is requested to provide affordable 
homeownership opportunities in Chandler for first-time homebuyers with incomes below 80% of the Area Median Income. 
Eligible buyers must complete homebuyer education classes and homeownership counseling, and attend an orientation 
where the ground lease, resale restrictions, shared equity, and other provisions of the Community Land Trust (CLT) 
program are explained. The CLT ground lease contains resale restrictions required by HOME program guidelines. 
Properties must be kept as the homebuyer’s principal place of residency. The ground lease gives Newtown the right of first 
refusal upon sale by the homeowner, and includes a shared appreciation provision to ensure the CLT homes remain 
affordable.
HOME Applications
7

CDBG AND HOME Funding
Recommendations
8
The City of Chandler receives federal CDBG funding, administered by HUD, to develop viable urban communities by providing decent 
housing and a suitable living environment, and by expanding economic opportunities, principally for persons with low and moderate 
income. Funds support a wide range of community development activities directed toward revitalizing neighborhoods, economic 
development and providing improved community facilities and services. The chart below provides a summary of proposed activities 
and recommendations for funding.

Five-Year Consolidated Plan Goals and 
Annual Activity Summary for HUD Funding 
9
The City of Chandler plans to utilize CDBG and HOME funds in Fiscal Year 2021-2022 to support the following activities that address one of 
the five goals identified in the Five-Year Consolidated Plan. The table below also identifies how performance measures will be evaluated 
based on the goal outcome indicator selected, and the number of individuals or households anticipated to be served with the planned 
HUD resources. Fiscal Year 2021-2022 is the second year of the Five-Year Consolidated Plan.

Addressing Need through Other Resources
Housing for all incomes, and services for persons experiencing homelessness were identified as top areas of need in the 2019 
Community Needs Assessment. Nearly 40% of Chandler rental households are cost burdened, spending over 30% of their income 
on housing. Over 16% of Chandler rental households are severely cost burdened, spending over half of their income on housing. 
As a result, the City of Chandler continues to look for ways to maintain affordable housing and expand the inventory as the 
housing market continues to tighten. The City utilizes a combination of CDBG and HOME funding to address and expand 
affordable housing. The City also offers single-family owner-occupied housing rehabilitation to assist Chandler homeowners who 
are low and moderate income with emergency repairs, minor repairs, ADA modifications and exterior improvements that would 
not be fixed otherwise. 
The City of Chandler's Community Development staff works closely with the Chandler Public Housing Authority (PHA) in serving 
its low- and moderate-income Chandler residents. The Chandler PHA administers the Tenant-Based Rental Assistance (TBRA) 
program, serving households experiencing homelessness. The Community Development staff provides oversight for homeless 
outreach and services. Communications are ongoing with the Chandler PHA regarding individuals and families experiencing 
homelessness, and those who may be eligible for this service.
Affordable Housing
Meeting Underserved Needs
In Fiscal Year 2021-2022, the Housing and Human Services Commission will continue its focus on the following priorities to 
strengthen the capacity of low- and moderate-income individuals and families to move toward their highest level of functionality 
and independence. These include:
Emergency Services: programs that support families and children in crisis as a result of child abuse, domestic violence, 
and/or behavioral health concerns such as substance abuse and mental health issues.
Temporary Assistance: programs that provide temporary financial assistance (utilities and rent) and support for individuals 
in accessing additional community resources.
Basic Needs: programs that provide access to food and other basic needs, including clothing and hygiene supplies, to 
ensure basic physical health needs are met.
Support Services: programs that provide employment assistance and/or adult education including basic education, literacy, 
English as a Second Language, financial literacy, workforce skills training and job search skills support; tax assistance; and 
programs that help families avert a crisis through supportive services, including affordable child care and transportation.
Homelessness: programs that provide support services, shelter, and housing for individuals and families experiencing 
homelessness.
Basic Needs
10

11
In Fiscal Year 2021-2022, the Housing and Human 
Services Commission will continue its focus on the 
following priorities for the use of local resources 
targeted to youth services including:
Education: programs that focus on academic 
achievement and support such as technology 
learning, tutoring, mentoring, and student 
leadership.
Health: programs that provide basic health and 
nutrition services that support physical, behavioral 
and mental health, and prevent childhood obesity.
Prevention/Intervention: programs that support 
healthy social development through the prevention 
of violence and gang activity, substance abuse, teen 
pregnancy, and other risk behaviors.
Youth
In Fiscal Year 2021-2022, the Housing and Human Services 
Commission will continue its focus on the following 
priorities to improve the quality of life for individuals with 
special needs including:
Basic Needs: programs that provide for basic needs 
addressing food insecurity, rental assistance, health and 
transportation programs.
Independent Living: programs that allow seniors to safely 
age in place, persons with disabilities to live 
independently, including  caregiver respite and support, 
home-delivered and congregate meals and nutrition 
programs, and supportive programs for grandparents 
raising grandchildren.
Socialization, Recreation and Education: programs that 
provide opportunities to seniors or children and adults 
with disabilities to combat depression, maintain or 
improve functional living skills, aid in workforce readiness, 
improve physical health or enhance quality of life.
Access to Transportation: programs that provide 
transportation for Veterans.
Specialized Training: programs that provide functional 
living skill training and pre-vocational training to 
individuals over the age of 18 with intellectual and 
developmental disabilities.
Special Populations

The City of Chandler Public Housing Authority (PHA) is administered by the Chandler Housing and Redevelopment Division, 
which oversees and manages Public Housing units and the Housing Choice Voucher: Section 8 program. The primary focus of 
the PHA is to provide affordable rental housing for extremely low, low- and moderate-income families.
Public Housing is a federal housing program in which the Chandler PHA owns and manages 303 units consisting of single-
family homes, four apartment complexes, and one apartment complex for individuals who are elderly. The Housing Choice 
Voucher (HCV): Section 8 program is a rent subsidy program that assists eligible individuals and their families in obtaining 
affordable, decent and safe housing in the private market.  The PHA manages 486 Housing Choice Vouchers. The Family Self-
Sufficiency (FSS) program is available to all Public Housing and HCV residents. FSS participants receive support for employment 
and other case management services designed to promote economic self-sufficiency. The Public Housing program and the HCV 
program continues to be designated by HUD as “High Performing.” 
Actions planned to address the needs to public housing include but are not limited to: 
During the program year, the City of Chandler Public Housing Authority encourages public housing resident involvement in 
management and homeownership by:
Provide monthly rental assistance to low-income households, many of whom are elderly or have special needs.
Continue to successfully manage 303 units of public housing.
Make improvements to public housing units and developments such as replacement of outdated components.
Explore increased affordable housing opportunities through Rental Demonstration Assistance (RAD) project.
Meeting with residents through Resident Advisory Board to secure their input into the Public Housing and Housing Choice 
Voucher annual plans.
Conducting monthly Tenant Community Builders meetings with Public Housing residents to discuss community issues.
Distributing quarterly newsletters to Public Housing residents.
Meeting quarterly with Public Housing residents and Housing Choice Voucher Family Self-Sufficiency (FSS) participants. 
Partnering with local nonprofits to offer free-of-charge training to assist FSS participants in finding and maintaining jobs. 
Offering financial literacy classes and one-on-one financial counseling.
Providing workshops focused on managing student loan debt, household budgeting, and credit repair. 
Partnering with Maricopa Integrated Health Systems and Carrington College to provide a wide range of primary care 
health services. 
Partnering with local nonprofits to provide homebuyer preparation classes, such as budgeting and repairing credit. 
Partnering with local nonprofits to provide free after school programs, free summer camp, scholarships, and parenting 
classes.
Preparing Public Housing clients and Housing Choice Voucher clients for future home purchase. 
12
Public Housing
Childhood lead poisoning is a serious pediatric health problem. Children ages six years old and younger are particularly 
susceptible to lead poisoning. Research indicates that even a low level of lead in a child’s blood can have harmful effects 
on physical and developmental health. The most common source of exposure is deteriorating lead-based paint and lead 
contaminated dust found in the home, but other sources include pottery, jewelry, candy and makeup. The use of lead 
based paint was banned in 1978.
To reduce the risk of lead poisoning, information is distributed to participants in City housing programs. The City follows 
strict HUD guidelines for testing and abatement of lead-based paint and other hazardous substances, and requires 
compliance from its contractors and subcontractors. Any structure built before 1978 that is proposed for rehabilitation 
under federal programs is tested for lead-based paint. Notices and requirements regarding testing and removal of lead 
based paint are provided to program participants, contractors and project sponsors.
In addition, the City follows a multi-pronged approach to reduce lead hazards:
1. Rehabilitation Projects. The City follows strict HUD guidelines for testing and abatement of lead-based paint and other 
hazardous substances, and requires compliance from its contractors and subcontractors. Any structure built before 1978 
that is proposed for rehabilitation under federal programs, is tested for lead-based paint. Notices and requirements 
regarding testing and removal of lead-based paint are provided to program participants, contractors and project sponsors. 
The City’s service provider has licensed contractors who are available to perform appropriate abatement and/or removal 
procedures if lead-based paint is present.
2. Housing Choice Voucher: Section 8. The PHA inspects prospective dwellings constructed prior to 1978 that will have a 
child under the age of six residing therein, for compliance with EPA and HUD Lead Based Paint rules and regulations. The 
inspection includes visual inspections for chipped, peeling, chalking and deteriorated interior and exterior paint. Clearance 
testing may be performed after remediation by the property owner, to assure a lead-safe environment.
Reducing the Risk of Lead-Based Paint Poisoning

The draft Annual Action Plan is available for review at the Neighborhood Resources Department, and on the City’s website at 
https://www.chandleraz.gov/residents/neighborhood-resources/community-development/plans-and-reports. 
 
Throughout the development of the City of Chandler's Annual Action Plan for Fiscal Year 2021-2022, the City provided several 
opportunities for public input and comment. The City plans to conduct two public hearings; one was held virtually on February 
10, 2021, and a second public hearing is scheduled for April 7, 2021 (in-person or virtually). There will be a 30-day public 
comment period from March 22, 2021 to April 20, 2021. The public hearings and public comment period were announced 
through an advertisement in the Arizona Republic and is posted in public locations including the City Clerk's office, and the 
Neighborhood Resources Department office. The public hearing notice includes the meeting location (including virtual access), 
date, time, key staff contacts, topics to be considered, and the beginning and ending dates of the public comment period. The 
notice also includes information for citizens requesting reasonable accommodations for a disability. In addition to commenting 
at the public hearing, citizens are invited to submit written comments to the Neighborhood Resources Department by mail, 
phone or email at community.development@chandleraz.gov.
 
Public comments received during the public comment period will be incorporated into the final Annual Action Plan submitted to 
the U.S. Department of Housing and Urban Development.
Citizen Participation Plan
13
Mayor 
Kevin Hartke
 
 Vice Mayor 
Mark Stewart
 
Councilmembers:
Christine Ellis
OD Harris
René Lopez
Matt Orlando
Terry Roe
Chandler Mayor and City Council
Housing and Human 
Services Commission
Acting City Manager
Joshua H. Wright
 
Assistant City Manager
Debra Stapleton
Neighborhood Resources 
Department
 
Leah Powell, Director
 
Riann Balch, Community 
Development and Resources 
Manager
 
Amy Jacobson, Housing and 
Redevelopment Manager
 
City of Chandler Staff
235 South Arizona Avenue 
Chandler, AZ 85225 
480-782-4300
www.chandleraz.gov/
CommunityDevelopment
Chair
Catrina Boppart
 
Vice Chair 
Tony Alcala
 
Commisioners
Mekele Cole
Vanessa Dearmon
Cynthia Hardy
Heather Mattison
Leonard Navarrete
Greg Rodriquez
Steve Tepper