Substantial Amendment No. 1 to the 2020-2025 Consolidated Plan

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3/22/2021:  
Amending Plan to update SP-45:  
Goal #1 (Creating and Preserving Affordable Housing) to repurpose CDBG funds to support relocation 
assistance to assist households that will be impacted by the implementation of a future Rental 
Assistance Demonstration (RAD) project.  
Goal #3 (Support Public Services and Promote Fair Housing) Moving support of future fair housing 
activities from Goal #3 to Goal #6 (Administration).  
12/28/2020: Amending Plan to update the SF-424s and IDIS to reflect the HUD reduction in PY2020 
CDBG allocations. 
Executive Summary  
ES-05 Executive Summary – 24 CFR 91.200(c), 91.220(b) 
1. 
Introduction 
The City of Chandler has prepared its Five Year Consolidated Plan that provides the framework for 
utilizing Community Development Block Grant (CDBG) funds from the U.S. Department of Housing and 
Urban Development (HUD) over the five-year period beginning July 1, 2020 and ending June 30, 2025. 
According to HUD, the Consolidated Plan is designed to be a collaborative process whereby a 
community establishes a unified vision for housing and community development actions. It offers 
entitlement communities the opportunity to shape these housing and community development 
programs into effective, coordinated neighborhood and community development strategies. It also 
allows for strategic planning and citizen participation to occur in a comprehensive context, thereby 
reducing duplication of effort. 
The City of Chandler has prepared this Consolidated Plan to meet the guidelines as set forth by HUD and 
is broken into five sections: The Process; Needs Assessment; Market Analysis; Strategic Plan; and Annual 
Action Plan. 
The City of Chandler’s Neighborhood Resources Department (NRD) manages the oversight of CDBG 
funding. The nonprofit organizations and City departments that undertake CDBG-funded activities are 
selected annually through a competitive request for proposals process, and must address one of the 
Consolidated Plan goals identified. 
The City of Chandler Housing and Redevelopment, a division of Neighborhood Resources, serves as the 
administrator for the Chandler Public Housing Authority (PHA) and is currently considering options for

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increasing affordable rental housing for residents with low and moderate income. Chandler’s Housing 
and Redevelopment division has requested that the $1 million planned for rental housing rehabilitation 
be repurposed to support relocation assistance to assist households that will be impacted by the 
implementation of a future Rental Assistance Demonstration (RAD) project.  
City of Chandler Community Development is planning to support future fair housing activities utilizing 
Planning and Administration funds, allowing additional CDBG funds to support public service activities. 
Changes to the above planned activities are detailed under the section SP-45 Goals Summary of this 
Consolidated Plan.  
2. 
Summary of the objectives and outcomes identified in the Plan Needs Assessment 
Overview 
The goal of the CDBG program is to develop viable communities by providing decent housing and a 
suitable living environment, and by expanding economic opportunities, principally for persons with low 
and moderate income. Funds support a wide range of community development activities directed 
toward revitalizing neighborhoods, economic development, and providing improved community 
facilities and services. These goals are further explained as follows: 
• 
Providing decent housing means helping persons experiencing homelessness obtain appropriate 
housing and assisting those at-risk of homelessness; preserving the affordable housing stock; 
increasing availability of permanent housing that is affordable to individuals with low and 
moderate income without discrimination; and increasing the supply of supportive housing. 
• 
Providing a suitable living environment entails improving the safety and livability of 
neighborhoods; increasing access to quality facilities and services; and increasing housing 
opportunities for individuals with low income. 
• 
Expanding economic opportunities involves creating jobs that are accessible to individuals with 
low and moderate income; making down payment and closing cost assistance available for 
persons with low and moderate income; promoting long-term economic and social viability; and 
empowering persons with low income to achieve self-sufficiency. 
3. 
Evaluation of past performance 
A review of the City of Chandler’s past Consolidated Annual Performance and Evaluation Report (CAPER) 
has been completed. This report states the objectives and outcomes identified in each year’s Annual 
Action Plan and includes an evaluation of past performance through measurable goals and objectives 
compared to actual performance. The 2018 CAPER reported accomplishments toward it's 2015-2019 
Strategic Plan goals. The City served 2,598 individuals who were extremely low income, in crisis and 
provided them with a variety of basic needs. Case management services were provided to 893 
individuals who were experiencing homelessness or were at-risk of homelessness to help stabilize their 
housing or prevent them from becoming homeless. An additional 142 individuals who were experiencing

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homelessness were assisted with Emergency and Transitional Housing. There were 25,031 individuals 
with low and moderate income that benefited from the City’s investment in Public Facility 
Improvements, such as park improvements, public housing improvements, and food bank 
improvements. To maintain neighborhood preservation in areas of the City where households have low 
and moderate income, code enforcement and alley maintenance efforts in CDBG-eligible areas resulted 
in code enforcement violations totaling 3,384 that were remedied by the homeowner. There were 79 
owner-occupied households with low and moderate income that received housing rehabilitation 
assistance making their housing conditions more suitable for living. 
4. 
Summary of citizen participation process and consultation process 
A variety of public outreach and citizen participation was used to develop the Five-Year Consolidated 
Plan. The City conducted 12 public meetings, 17 stakeholder interviews, and collected 624 survey 
responses.  Public access to the survey was available at the City website and notices were e-mailed 
directly to stakeholders and neighborhood associations. The survey provided stakeholders and residents 
an opportunity to prioritize the needs of the Chandler community as identified in the 2019 Community 
Needs Assessment. 
The City of Chandler is in adherence to its Citizen Participation Plan. The City of Chandler’s proposed 
changes to the Five-Year Consolidated Plan falls within the parameters established for creating a 
substantial amendment to the Consolidated Plan. A 30-day public comment period is scheduled for 
Monday, March 22, 2021 through Tuesday, April 20, 2021. A public hearing is scheduled for Wednesday, 
April 7, 2021 at 6:00 p.m. at the Housing and Human Services Commission meeting. A public notice was 
published in the local newspaper and also at the City Clerk’s office and Neighborhood Resources 
Department along with social media posts and website announcements. After the 30-day public 
comment period, the Substantial Amendment to the Consolidated Plan will be presented to Mayor and 
City Council for approval on April 22, 2021. Any comments received will be included with the final 
Substantial Amendment submitted to the U.S. Department of Housing and Urban Development (HUD) 
for approval.  
5. 
Summary of public comments 
Public meetings, stakeholder interviews and survey responses identified priority populations. 
• 
People experiencing homelessness and/or housing crisis 
• 
Households with low and moderate income 
• 
Seniors who are isolated and/or have low household incomes 
• 
Youth who are vulnerable 
• 
People living with mental health and/or substance use disorders 
• 
People living with physical and/or intellectual disabilities 
6. 
Summary of comments or views not accepted and the reasons for not accepting them

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The City accepted all comments and views. 
7. 
Summary 
The 2019 Community Needs Assessment and Market Analysis, which was guided by the public meetings, 
stakeholder interviews and survey responses, identified the following priority needs: 
• 
1. Housing for All Incomes 
• 
2. Behavioral Health 
• 
3. Homelessness 
• 
4. Better Communications 
• 
5. Transportation 
• 
6. Social Isolation 
• 
7. Food Insecurity 
To view the entire summary section, please see the text attachments.  
ES-05 Summary (1) 
From these priorities, the following Priority Needs were developed for the utilization of CDBG funds in 
the Five-Year Consolidated Plan: 
• 
Affordable Rental Housing: 
The number of persons experiencing homelessness is increasing in the City of Chandler. Additionally, 
there is a high proportion of renter households in the City of Chandler with housing issues, especially 
with cost burdens. Providing funds for various housing options and services for persons who are 
experiencing homelessness or who are cost burdened and at-risk of homelessness continues to be a high 
priority. Addressing the need for more affordable housing is a high priority, and is based upon the 
Gruen+Gruen report on affordable housing referenced in the 2019 Community Needs Assessment. This 
includes preservation of the City of Chandler’s public housing which provides affordable housing options 
for persons with low to moderate income, persons who are experiencing homelessness, and persons at-
risk of homelessness or have special needs. 
• 
Affordable Owner-Occupied Housing: 
There are a high proportion of homeowner households that are cost-burdened in the City of Chandler 
and unable to maintain the cost of repairs to the home to maintain living in a safe, decent and suitable 
living environment. Additionally, homeownership is becoming more difficult to obtain with the 
increasing housing prices. Addressing the need for more affordable housing, providing funds for various 
housing options for homeowners who are cost burdened and at-risk of homelessness, and for

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individuals priced out of the current housing market is a high priority. This includes addressing the 
housing needs of individuals through Housing Rehabilitation. 
• 
Public Services and Fair Housing: 
As the number of persons in the City of Chandler who are experiencing homelessness increases, so too is 
the need to provide funds for housing options and services to persons with low and moderate income 
who are homeless, at-risk of homelessness, or have special needs. Addressing this need continues to be 
a high priority. This includes but is not limited to emergency and transitional housing, case management 
support, public housing youth program, provision of basic needs, and direct client services. Rent and 
utility assistance will also be provided to support persons with low and moderate income who are facing 
eviction or hardship as a result of COVID-19. 
• 
Improve or Develop Public Facilities: 
Supporting public improvements and infrastructure needs in the City of Chandler to assist persons or 
households with low and moderate income in CDBG-eligible areas is a high priority. These include but 
are not limited to Parks Improvements, Nonprofit Facility Improvements, and New or Expansion of 
Service Facilities. 
• 
Neighborhood Revitalization: 
Fostering neighborhood preservation in the City of Chandler benefitting households with low and 
moderate income in CDBG-eligible areas is a high priority. 
ES-05 Summary (2) 
These Priority Needs are addressed with the following Goals: 
• 
Creating and Preserving Affordable Housing: 
Acquisition and rehabilitation of housing units to expand affordable housing options for households with 
low and moderate income. 
• 
Maintain Owner-Occupied Housing: 
Support housing rehabilitation programs for Chandler homeowners. Improve neighborhood conditions 
and living conditions for homeowners with low and moderate income through emergency repairs, minor 
repairs, ADA modifications and exterior improvements to housing units. 
• 
Support Public Services and Promote Fair Housing:

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Provide needed public services within the City of Chandler to persons with predominately low and 
moderate income using CDBG funds not to exceed the 15% annual expenditure limit, unless a waiver is 
provided by HUD due to emergency situations such as COVID-19 pandemic. Clients assisted may include 
persons who are experiencing homelessness, at-risk of homelessness, or have special needs. 
• 
Support Public Facilities and Public Improvements: 
Provide support to public facilities that assist clients who may include persons who are experiencing 
homelessness, at-risk of homelessness, or have special needs. Provide support for public improvements 
and infrastructure support within the City of Chandler. 
• 
Neighborhood Revitalization: 
Improve living conditions and foster neighborhood preservation through targeted code enforcement 
activities in CDBG-eligible areas, and provide referrals for assistance to households with low and 
moderate income. 
• 
Administration: 
Administer funds in accordance with program requirements. 
The City of Chandler is actively reviewing the anticipated HUD resources and re-evaluating the best 
utilization of these funds to serve Chandler residents with low and moderate income.

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The Process 
PR-05 Lead & Responsible Agencies - 91.200(b) 
1. 
Describe agency/entity responsible for preparing the Consolidated Plan and those 
responsible for administration of each grant program and funding source 
The following are the agencies/entities responsible for preparing the Consolidated Plan and 
those responsible for administration of each grant program and funding source. 
Agency Role 
Name 
Department/Agency 
Lead  Agency 
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CDBG Administrator 
  
Neighborhood Resources 
Department 
HOME Administrator 
  
  
Table 1– Responsible Agencies 
 
Narrative 
The City of Chandler Community and Neighborhood Services Department is the “lead agency” for the 
Consolidated Plan and Annual Action Plan. The City of Chandler is also a member of the Maricopa 
County HOME Consortium.  The HOME Consortium is the “lead agency” for HUD HOME Investment 
Partnership Funds. Chandler HOME-funded activities are also included in Maricopa County’s 
Consolidated Plan and Annual Action Plan. 
Consolidated Plan Public Contact Information 
Riann Balch 
Community Resources Manager 
City of Chandler Neighborhood Resources Department 
235 South Arizona Avenue 
Chandler, AZ 85268 
(480) 782-4352 
Mailing Address: 
Mail Stop 600 
PO Box 4008 
Chandler, AZ 85244-4008

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PR-10 Consultation - 91.100, 91.110, 91.200(b), 91.300(b), 91.215(l) and 
91.315(l) 
1. 
Introduction 
The City held 12 public meetings in the Spring/Summer 2019 and conducted an online survey to solicit 
input from stakeholders and citizens to identify housing and community development priorities in the 
development of the 2019 Community Needs Assessment (CNA). The CNA is used to provide a 
community-informed approach to prioritizing federal and local resources and the development of the 
City of Chandler’s Five-Year Consolidated Plan. A public hearing was held at a Chandler City Council 
meeting on August 8, 2019 to solicit feedback on the 2019 Community Needs Assessment, and public 
comments were accepted through September 4, 2019. Two additional public hearings were held 
virtually due to the COVID-19 pandemic on April 22, 2020 and May 7, 2020 to solicit public input on 
community needs and community development goals for the next five years. A 30-day public comment 
period was held beginning May 26, 2020 through June 24, 2020 to solicit feedback on the Five-Year 
Consolidated Plan and the Annual Action Plan for Fiscal Year 2020-2021. Two additional public hearings 
were held on June 10, 2020 and June 11, 2020. The Chandler City Council authorized the submission of 
the Consolidated Plan and Annual Action Plan on June 25, 2020. 
Provide a concise summary of the jurisdiction’s activities to enhance coordination between 
public and assisted housing providers and private and governmental health, mental health 
and service agencies (91.215(I)). 
The City of Chandler is an active member of For Our City Chandler (FOCC), a network of faith and 
community-based organizations, non-profit and service agencies, health care providers, businesses, and 
the City of Chandler, working together in unity and compassion to help Chandler residents. Through 
participation in FOCC, the City keeps its finger on the pulse of residents’ needs and partners to enhance 
the coordination and delivery of a multitude of services and activities throughout the community. 
Describe coordination with the Continuum of Care and efforts to address the needs of 
homeless persons (particularly chronically homeless individuals and families, families with 
children, veterans, and unaccompanied youth) and persons at risk of homelessness 
The City of Chandler is also an active participant of the Maricopa Regional Continuum of Care with 
membership on the Governing Board. Through this collaboration, the City works with other government 
agencies, service organizations and community partners to develop policies and programs reflective of 
best practices in ending homelessness to include policies and practices governing the administration of 
Coordinated Entry and HMIS. In addition, the City utilizes CDBG, HOME and local funds to support 
nonprofit organizations serving persons experiencing homelessness, and to provide services directly to 
persons experiencing unsheltered homelessness in Chandler through its homeless navigation program 
“Chandler Connect.”

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Describe consultation with the Continuum(s) of Care that serves the jurisdiction's area in 
determining how to allocate ESG funds, develop performance standards and evaluate 
outcomes, and develop funding, policies and procedures for the administration of HMIS 
The City of Chandler is not an ESG Grantee. 
  
2. 
Describe Agencies, groups, organizations and others who participated in the process 
and describe the jurisdictions consultations with housing, social service agencies and other 
entities

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Table 2– Agencies, groups, organizations who participated 
1 
Agency/Group/Organization 
AZCEND 
Agency/Group/Organization Type 
Services - Housing 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-homeless 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Public Housing Needs 
Homelessness Strategy 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
Anti-poverty Strategy 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community Focus Group/Stakeholder Interviews. 
Increased likelihood of addressing resident needs. 
2 
Agency/Group/Organization 
Banner Behavioral Health Hospital 
Agency/Group/Organization Type 
Services-Persons with Disabilities 
Services-Health 
Health Agency 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Market Analysis 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Stakeholder Interview. Increased likelihood of 
addressing resident needs. 
3 
Agency/Group/Organization 
Boys and Girls Club of the East Valley 
Agency/Group/Organization Type 
Services-Children 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Homelessness Needs - Unaccompanied youth 
Non-Homeless Special Needs 
Market Analysis

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How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community Focus Group. Increased likelihood of 
addressing resident needs. 
4 
Agency/Group/Organization 
CATHOLIC CHARITIES OF THE EAST VALLEY 
Agency/Group/Organization Type 
Services-Children 
Services-Victims of Domestic Violence 
Services-homeless 
Services - Victims 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
Non-Homeless Special Needs 
Market Analysis 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community Focus Group. Increased likelihood of 
addressing resident needs. 
5 
Agency/Group/Organization 
Chandler Fire Department 
Agency/Group/Organization Type 
Other government - Local 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Lead-based Paint Strategy 
Public Housing Needs 
Non-Homeless Special Needs 
Market Analysis 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Stakeholder Interview. Increased likelihood of 
addressing resident needs. 
6 
Agency/Group/Organization 
Chandler Gilbert ARC 
Agency/Group/Organization Type 
Services-Elderly Persons 
Services-Employment

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What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Public Housing Needs 
Homelessness Strategy 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community focus group. Increased likelihood of 
addressing resident needs. 
7 
Agency/Group/Organization 
Chandler Police Department 
Agency/Group/Organization Type 
Other government - Local 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Non-Homeless Special Needs 
Market Analysis 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Stakeholder Interview. Increased likelihood of 
addressing resident needs. 
8 
Agency/Group/Organization 
COMMUNITY BRIDGES 
Agency/Group/Organization Type 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-Education 
Services-Employment 
Service-Fair Housing 
Services - Victims 
Services - Broadband Internet Service Providers 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Public Housing Needs 
Homelessness Needs - Unaccompanied youth 
Economic Development 
Market Analysis 
Anti-poverty Strategy

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How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community Survey. Increased likelihood of 
addressing resident needs. 
9 
Agency/Group/Organization 
Dignity Health Chandler Regional Medical Center 
Agency/Group/Organization Type 
Services-Health 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Market Analysis 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Stakeholder Interview. Increased likelihood of 
addressing resident needs. 
10 Agency/Group/Organization 
Care Inc For Our City Chandler 
Agency/Group/Organization Type 
Services - Housing 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-Persons with HIV/AIDS 
Services-Victims of Domestic Violence 
Services-homeless 
Services-Health 
Services-Education 
Services-Employment 
Service-Fair Housing 
Services - Victims 
Services - Broadband Internet Service Providers 
Services - Narrowing the Digital Divide 
Civic Leaders

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What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Lead-based Paint Strategy 
Public Housing Needs 
Homelessness Strategy 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
Non-Homeless Special Needs 
Economic Development 
Market Analysis 
Anti-poverty Strategy 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community Focus Groups, Stakeholder Interviews. 
Increased likelihood of addressing resident needs. 
11 Agency/Group/Organization 
Friends of Chandler Public Library 
Agency/Group/Organization Type 
Services-Children 
Services-Elderly Persons 
Services-Employment 
Services - Broadband Internet Service Providers 
Services - Narrowing the Digital Divide 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
Non-Homeless Special Needs 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
12 Agency/Group/Organization 
FOUNDATION FOR SENIOR LIVING, FSL HOME 
IMPROVEMENTS 
Agency/Group/Organization Type 
Housing 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services - Victims

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What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Public Housing Needs 
Non-Homeless Special Needs 
Market Analysis 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community focus group. Increased likelihood of 
meeting resident needs. 
13 Agency/Group/Organization 
HOLY TRINITY LUTHERAN CHURCH 
Agency/Group/Organization Type 
Services - Housing 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-Persons with HIV/AIDS 
Services-Victims of Domestic Violence 
Services-homeless 
Services-Health 
Services-Education 
Services-Employment 
Services - Victims 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Non-Homeless Special Needs 
Market Analysis 
Anti-poverty Strategy 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
14 Agency/Group/Organization 
Housing and Human Services commission 
Agency/Group/Organization Type 
Other government - Local

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What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Public Housing Needs 
Homelessness Strategy 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
Non-Homeless Special Needs 
Market Analysis 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Stakeholder interviews. Increased likelihood of 
meeting resident needs. 
15 Agency/Group/Organization 
ICAN 
Agency/Group/Organization Type 
Services-Children 
Services - Broadband Internet Service Providers 
Services - Narrowing the Digital Divide 
Child Welfare Agency 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community focus group. Increased likelihood of 
citizen participation. 
16 Agency/Group/Organization 
Junior Achievement of Arizona 
Agency/Group/Organization Type 
Services-Children 
Services - Broadband Internet Service Providers 
Services - Narrowing the Digital Divide 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Non-Homeless Special Needs

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How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
17 Agency/Group/Organization 
Matthew's Crossing Food Bank 
Agency/Group/Organization Type 
Services-Children 
Services-Elderly Persons 
Services-homeless 
Services-Health 
What section of the Plan was addressed 
by Consultation? 
Homelessness Strategy 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
18 Agency/Group/Organization 
Mesa United Way 
Agency/Group/Organization Type 
Services - Housing 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-Persons with HIV/AIDS 
Services-Victims of Domestic Violence 
Services-homeless 
Services-Health 
Services-Education 
Services-Employment 
Service-Fair Housing 
Services - Victims 
Services - Broadband Internet Service Providers 
Services - Narrowing the Digital Divide 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
Non-Homeless Special Needs

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How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
community needs. 
19 Agency/Group/Organization 
Midwest Food Bank - Arizona Division 
Agency/Group/Organization Type 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-Victims of Domestic Violence 
Services-homeless 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Non-Homeless Special Needs 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
20 Agency/Group/Organization 
Mission of Mercy 
Agency/Group/Organization Type 
Housing 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-Victims of Domestic Violence 
Services-homeless 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
21 Agency/Group/Organization 
NATIONAL ADVOCACY & TRAINING NETWORK 
Agency/Group/Organization Type 
Services-Victims of Domestic Violence

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What section of the Plan was addressed 
by Consultation? 
Non-Homeless Special Needs 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
22 Agency/Group/Organization 
Neighbors Who Care, Inc. 
Agency/Group/Organization Type 
Services-Elderly Persons 
What section of the Plan was addressed 
by Consultation? 
Non-Homeless Special Needs 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
23 Agency/Group/Organization 
NEWTOWN COMMUNITY DEVELOPMENT 
CORPORATION 
Agency/Group/Organization Type 
Housing 
Services - Housing 
Service-Fair Housing 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Public Housing Needs 
Homelessness Strategy 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Non-Homeless Special Needs 
Economic Development 
Market Analysis 
Anti-poverty Strategy 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Focus group discussion. Increased likelihood of 
meeting resident needs.

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24 Agency/Group/Organization 
One Small Step, Inc. 
Agency/Group/Organization Type 
Services-Children 
Services-Elderly Persons 
Services-homeless 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
25 Agency/Group/Organization 
Recreation and Athletics for Individuals with 
Disabilities (RAD) 
Agency/Group/Organization Type 
Services-Persons with Disabilities 
What section of the Plan was addressed 
by Consultation? 
Non-Homeless Special Needs 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
26 Agency/Group/Organization 
Resurrection Street Ministry, Inc. 
Agency/Group/Organization Type 
Services-homeless 
What section of the Plan was addressed 
by Consultation? 
Homeless Needs - Chronically homeless 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
27 Agency/Group/Organization 
Ross Farnsworth East Valley Family YMCA 
Agency/Group/Organization Type 
Services-Children 
Services-homeless 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Non-Homeless Special Needs 
Market Analysis

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How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
28 Agency/Group/Organization 
A.R.M. SAVE THE FAMILY 
Agency/Group/Organization Type 
Housing 
Services - Housing 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Public Housing Needs 
Non-Homeless Special Needs 
Market Analysis 
Anti-poverty Strategy 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
29 Agency/Group/Organization 
Si Se Puede Foundation 
Agency/Group/Organization Type 
Housing 
Services - Housing 
Services-Children 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Market Analysis 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs.

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30 Agency/Group/Organization 
THE SALVATION ARMY 
Agency/Group/Organization Type 
Housing 
Services - Housing 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-Victims of Domestic Violence 
Services-homeless 
Services-Health 
Services - Victims 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homelessness Strategy 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Non-Homeless Special Needs 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Community survey. Increased likelihood of meeting 
resident needs. 
31 Agency/Group/Organization 
City of Chandler - Development Services 
Agency/Group/Organization Type 
Services - Broadband Internet Service Providers 
Services - Narrowing the Digital Divide 
Agency - Managing Flood Prone Areas 
Agency - Management of Public Land or Water 
Resources 
Agency - Emergency Management 
Other government - Local 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment

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How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Consulted with the City of Chandler - Development 
Services department on the development of the 
2019 Community Needs Assessment and the Five-
Year Consolidated Plan. The department is 
responsible for providing sound land use planning 
strategies, design development standards and high 
quality, cost-effective infrastructure to ensure safety 
of Chandler's residents. Included within these 
responsibilities is overseeing the activities of private 
utilities, wireless carriers and developers, and review 
and approval of civil plans associated with 
developments and capital improvements. The 
department represented the City in the 
development of the Maricopa County Multi-
Jurisdictional Hazard Mitigation Plan. 
32 Agency/Group/Organization 
City of Chandler – Housing and Redevelopment 
Division 
Agency/Group/Organization Type 
Housing 
Services - Housing 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-Victims of Domestic Violence 
Services-Homeless 
What section of the Plan was addressed 
by Consultation? 
Housing Need Assessment 
Homelessness Strategy 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Non-Homeless Special Needs 
How was the 
Agency/Group/Organization consulted 
and what are the anticipated outcomes 
of the consultation or areas for 
improved coordination? 
Presentation to Housing and Human Services 
Commission and to Mayor and City Council during 
public meetings. Increased likelihood of meeting 
resident needs. 
 
Identify any Agency Types not consulted and provide rationale for not consulting 
n/a

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Other local/regional/state/federal planning efforts considered when preparing the Plan 
Name of Plan 
Lead Organization 
How do the goals of your 
Strategic Plan overlap with 
the goals of each plan? 
Continuum of Care 
Maricopa Association of 
Governments 
Addressing Housing for All 
Incomes 
Homelessness Report 2014-2018 
Maricopa Association of 
Governments 
Addressing Housing for All 
Incomes 
Chandler Public Housing 
Authority Administrative 
City of Chandler Housing and 
Redevelopment Division 
Addressing Housing for All 
Incomes 
2018 Housing Needs Assessment 
Gruen, Gruen + Associates 
Addressing Housing for All 
Incomes 
Chandler Regional Medical 
Center, Community Health 
Dignity Health 
Addressing Housing for All 
Incomes 
Table 3– Other local / regional / federal planning efforts 
 
Describe cooperation and coordination with other public entities, including the State and any 
adjacent units of general local government, in the implementation of the Consolidated Plan 
(91.215(l)) 
The City of Chandler is a member of the Maricopa County HOME Consortium and Maricopa Continuum 
of Care, and works with the State and adjacent units of local government to coordinate a needs 
assessment, develop strategies to address identified needs, and implement activities that address 
identified needs. 
Additionally, the City of Chandler participated in the development of the Maricopa County Multi-
Jurisdictional Hazard Mitigation Plan (2015), and refers to this report and its proposed actions in 
developing the Consolidated Plan and directing federal funding received. The City recognizes that low 
income households are likely to be impacted by climate change due to the lack of resources. The City of 
Chandler continues to commit efforts to prevent and mitigate the vulnerability of both low and 
moderate income households to the adverse effects of climate change as described in the above-
referenced plan. 
Narrative 
This section has been intentionally left blank.

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PR-15 Citizen Participation - 91.105, 91.115, 91.200(c) and 91.300(c) 
1. 
Summary of citizen participation process/Efforts made to broaden citizen participation 
Summarize citizen participation process and how it impacted goal-setting 
 
Throughout the development of the City of Chandler’s Five-Year Consolidated Plan for Fiscal Years 2020-2025 and the Annual Action Plan for 
Fiscal Year 2020-2021, the City provided several opportunities for public input and comment. Comments were received through public meetings 
and an online survey to solicit input from stakeholders and citizens to identify housing and community development priorities in the 
development of the 2019 Community Needs Assessment (CNA) and Market Analysis. The survey was made available in English and Spanish. 
Public access to the survey was available at the City website and notices were e-mailed directly to stakeholders and neighborhood associations.  
The CNA and Market Analysis were used to provide a community-informed approach to prioritizing federal and local resources and the 
development of the City of Chandler’s Five-Year Consolidated Plan. Outreach efforts included 12 public meetings, 17 stakeholder interviews, 624 
survey responses, and 5 public hearings. The City’s guidelines for Citizen Participation were followed. Public notifications are included in the 
Appendix. The 2019 Community Needs Assessment is available on the City's website. 
The City of Chandler is in adherence to its Citizen Participation Plan. The City of Chandler’s proposed changes to the Five-Year Consolidated Plan 
falls within the parameters established for creating a substantial amendment to the Consolidated Plan. A 30-day public comment period is 
scheduled for Monday, March 22, 2021 through Tuesday, April 20, 2021. A public hearing is scheduled for Wednesday, April 7, 2021 at 6:00 p.m. 
at the Housing and Human Services Commission meeting. In-person attendance was welcome. However, due to the public health emergency 
and recommendations to limit gatherings and the spread of COVID-19, this public hearing was also made available to the public virtually via 
WebEx or phone. A public notice was published in the local newspaper and also at the City Clerk’s office and Neighborhood Resources 
Department along with social media posts and website announcements. After the 30-day public comment period, the Substantial Amendment to 
the Consolidated Plan will be presented to Mayor and City Council for approval on April 22, 2021. Any comments received will be included with 
the final Substantial Amendment submitted to the HUD for approval.

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Citizen Participation Outreach

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Sort Or
der 
Mode of Out
reach 
Target of Outre
ach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable)

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1 
Internet 
Outreach 
Minorities 
  
Non-English 
Speaking - 
Specify other 
language: 
Spanish 
  
Persons with 
disabilities 
  
Non-
targeted/broad 
community 
  
Residents of 
Public and 
Assisted 
Housing 
  
Housing and 
Human Services 
Commission 
Throughout the 
development of 
the City of 
Chandler's Five-
Year 
Consolidated 
Plan for Fiscal 
Years 2020-
2025 and the 
Annual Action 
Plan for Fiscal 
Year 2020-
2021, the City 
provided 
several 
opportunities 
for public input 
and comment. 
Comments 
were received 
through public 
meetings and 
an online 
survey to solicit 
input from 
stakeholders 
and citizens to 
identify housing 
and community 
development 
Survey results 
are available 
as part of the 
2019 
Community 
Needs 
Assessment 
and Market 
Analysis. 
Not applicable.

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priorities in the 
development of 
the 2019 
Community 
Needs 
Assessment 
(CNA). The CNA 
is used to 
provide a 
community-
informed 
approach to 
prioritizing 
federal and 
local resources 
and the 
development of 
the City of 
Chandler's Five-
Year 
Consolidated 
Plan. Outreach 
efforts included 
12 public 
meetings, 17 
stakeholder 
interviews, and 
624 survey 
responses.  
Public access to

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Sort Or
der 
Mode of Out
reach 
Target of Outre
ach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable) 
the survey was 
available at the 
City website 
and notices 
were e-mailed 
directly to 
stakeholders 
and 
neighborhood 
associations. 
The survey was 
made available 
in English and 
Spanish.

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2 
Public 
Meeting 
Non-
targeted/broad 
community 
192 Chandler 
nonprofits, 
business 
leaders and 
residents 
attended and 
17 stakeholder 
interviews were 
also conducted.  
12 public 
meetings were 
held 
throughout 
January 24, 
January 25, 
March 27, 
March 28, 
March 29. A 
public meeting 
to discuss the 
results of 
comments 
received was 
held on June 
12, 2019. 
Comments 
from these 
meetings 
focused on 
crisis services, 
homelessness, 
behavioral 
health, 
housing, 
neighborhood
s, workforce 
development, 
youth 
services, 
senior 
services, 
people with 
disabilities, 
and health 
and interests 
of 
veterans.The 
Consolidated 
Plan Goals and 
Priority Needs 
were 
developed 
from 
comments 
received. 
Not applicable

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3 
Public 
Hearing 
Non-
targeted/broad 
community 
  
Housing and 
Human Services 
Commission/Ch
andler City 
Council 
Five public 
hearings were 
held. Three 
public hearings 
were held  
during the 
development of 
the 
Consolidated 
Plan. Two 
public hearings 
were held when 
Chandler's Five-
Year 
Consolidated 
Plan was 
published for 
public 
comment. 
Public hearing 
dates prior to 
publication:  
August 8, 
2019; April 22, 
2020; and 
May 7, 2020. 
One public 
hearing was 
held with the 
Housing and 
Human 
Services 
Commission 
on June 10, 
2020, and a 
second public 
hearing was 
held during a 
City Council 
meeting on 
June 11, 2020. 
No public 
comments 
were received 
during these 
public 
hearings. 
Not applicable. 
  
4 
Public 
Notices 
Minorities 
  
Public Notices 
were posted on 
No public 
comments 
Not applicable. 
https://www.chandleraz.gov/residents/
neighborhood-resources/community-

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Sort Or
der 
Mode of Out
reach 
Target of Outre
ach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable) 
Non-English 
Speaking - 
Specify other 
language: 
Spanish 
  
Persons with 
disabilities 
  
Non-
targeted/broad 
community 
the City's 
website 
providing the 
public with 
information 
about 
upcoming 
public meetings 
and public 
hearings. Public 
notices for 
public hearings 
were posted in 
a local 
newspaper with 
general 
circulation in 
the community, 
and also posted 
in the City 
Clerk's office. 
were received 
during the 
public 
comment 
period for the 
draft 2019 
Community 
Needs 
Assessment. 
No public 
comments 
were received 
during the 
public 
comment 
period for the 
draft Five-Year 
Consolidated 
Plan and 
Annual Action 
Plan. 
development/plans-and-reports 
https://www.chandleraz.gov/residents/
neighborhood-

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Sort Or
der 
Mode of Out
reach 
Target of Outre
ach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable) 
5 
Public 
Hearing 
Non-
targeted/broad 
community 
  
Housing and 
Human Services 
Commission/Ch
andler City 
Council 
A 30-day public 
comment 
period was held 
from March 22, 
2021 through 
April 20, 2021. 
One public 
hearing was 
held during the 
Housing and 
Human Services 
Commission 
meeting on 
April 7, 2021 
when the 
Substantial 
Amendment 
was published 
for public 
comment. 
Public 
comments 
received will 
be included in 
the 
Substantial 
Amendment 
that is 
submitted to 
HUD. 
Not applicable.

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6 
Public 
Notices 
Minorities 
  
Non-English 
Speaking - 
Specify other 
language: 
Spanish 
  
Persons with 
disabilities 
  
Non-
targeted/broad 
community 
Public Notices 
were posted on 
the City's 
website 
providing the 
public with 
information 
about the 30-
day public 
comment 
period and 
upcoming 
public meetings 
and public 
hearings. Public 
notices for 30-
day public 
comment 
period and 
public hearings 
were posted in 
a local 
newspaper with 
general 
circulation in 
the community, 
and also posted 
in the City 
Clerk's office 
and 
Public 
comments 
received will 
be included in 
the 
Substantial 
Amendment 
that is 
submitted to 
HUD. 
Not applicable. 
https://www.chandleraz.gov/residents/
neighborhood-resources/community-
development/plans-and-reports 
https://www.chandleraz.gov/residents/
neighborhood-

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Sort Or
der 
Mode of Out
reach 
Target of Outre
ach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable) 
Neighborhood 
Resources 
Department. 
Table 4– Citizen Participation Outreach

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Needs Assessment 
NA-05 Overview 
Needs Assessment Overview 
The City of Chandler has continued to grow and change since 2000 including the demographics of those 
living in poverty. While a large percentage of the population identifies as White, increased diversity is 
seen among Black/African American, Asian and Hispanic individuals.  
For a full overview, please see the text attachments.  
Needs Assessment Overview 1 
However, despite the growing diversity, population growth, and increased AMI, poverty and housing 
continue to be a hardship facing many residents. In Chandler, there are 21,485 households (24.8%) with 
incomes <80% AMI. This means that 8.2% of Chandler’s population lives below the poverty level. In 
Chandler, 8.3% of residents live alone in single person households and 24.3% of households are single-
parent households. Single persons and parents generally have a single income source, resulting in 
unique housing needs. Nearly all single parent households are headed by women and many live below 
the poverty level. In addition, the rate of housing problems is disproportionately high among minorities 
at all income levels, and severe housing problems are high among all minority households with incomes 
less than 80% AMI. Housing cost burden impacts 12,925 households. Rates of cost burden are highest 
among households with income <30% AMI and 30-50% AMI. 
Needs Assessment Overview 2 
Both owning and renting are expensive; the income needed to afford a median-price home and to pay 
for a 3 bedroom apartment is very close. For renters who are prepared, owning a home can be as or 
more affordable than renting. Because incomes are higher in Chandler and HUD assistance uses 
Maricopa County income guidelines, creative approaches are essential. Due to the high housing prices, 
275 owners and 400 renters live in severely overcrowded conditions. Severe overcrowding is most 
common among owners with incomes <30% AMI and renters with incomes 50-80% AMI. Severe 
overcrowding is most prevalent among owners and renters with incomes 30-50% AMI. Therefore, 175 
owners and 235 renters occupy substandard housing.  
Needs Assessment Overview 3 
The Chandler Public Housing Authority (PHA) manages 303 public housing units, 486 Section 8 Housing 
Choice Vouchers, and 25 scattered site rental assistance payments. There are over 1,600 families on the 
combined waiting lists. The average income of Public Housing residents is $14,892 while the average

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income of Section 8 participants is $12,676. The average length of residency for Public Housing residents 
is 4.8 years, and in Section 8 is 9 years. The average household size is 3.5. The elderly represent 20% of 
public housing residents and Section 8 participants. 
Needs Assessment Overview 4 
In addition to housing, homelessness continues to be a priority of Chandler. The 2018 Point-in-Time 
count revealed 54 individuals experiencing homelessness. In addition, Chandler identified additional 
individuals in shelter through the Housing Inventory Count. Throughout Maricopa County, the Point-in-
Time count identified 2,618 unsheltered and 3,680 sheltered individuals experiencing homelessness in 
the county. Some people require limited assistance to regain permanent housing and self-sufficiency, 
while others require extensive and long-term support. The cost of housing leaves little for the 
necessities; many live paycheck to paycheck and one crisis can lead to repeat homelessness. 
Needs Assessment Overview 5 
Other priorities that directly affect Chandler include elderly who are isolated and youth who are 
isolated. Elderly are the largest HUD special population. There are 12,105 households with at least one 
person age 62-74; 4,884 households have at least one person age 75+. In Chandler, the number of 
isolated seniors living alone is estimated to be around 1,692. Youth who are isolated are an additional 
concern as there is a strong indicator of lower graduation rates resulting in isolation and 2,328 young 
Chandler residents have been shown to be isolated. 
Lastly, individuals with mental health or substance use disorders and individuals with intellectual and 
developmental disabilities are a top population in need for Chandler. There is an estimated 12,000 to 
20,000 individuals affected by mental health or substance use disorders in the Chandler neighborhoods. 
Chandler’s residents with intellectual or developmental disabilities represent just over 5% of the 
population. Resources for this population are necessary to ensure a thriving community. 
Although all of these needs are individual, they often overlap and have a greater effect than expected. 
For example, a senior living with low income is more vulnerable than just a senior or just an individual 
with low income. We often find that a person is not defined as just one need and seeing the entire 
picture allows Chandler to meet their individual needs. 
Non-housing community development needs are described in Section NA-50.

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NA-50 Non-Housing Community Development Needs - 91.415, 91.215 (f) 
Describe the jurisdiction’s need for Public Facilities: 
Public facilities are a vital piece of investment in the future well-being of Chandler residents and 
neighborhoods. Improvements to Public Facilities including parks, neighborhood centers, and other 
gathering places are key to continuing to make Chandler a thriving community. Improvements to any of 
the City's existing nine community parks and 52 neighborhood parks, public buildings, and private 
buildings that incorporate significant public use are critical to maximizing resources and properly target 
facility design to reach everyone in the City of Chandler. With improving these locations, City of 
Chandler is focused on expanding need, improving access, and building a community that is welcome to 
all. 
How were these needs determined? 
The City of Chandler Community Needs Assessment was conducted in 2019 to understand the needs of 
the community and to address how Public Facilities coincide with those needs. With the 2019 
Community Needs Assessment and the 2014-2023 Capital Improvement Program (CIP), the City will 
continue to plan and address the public infrastructure improvements. While the majority of funding for 
public infrastructure improvements is from bond sales and impact fees, CDBG funds may be used. 
 
Describe the jurisdiction’s need for Public Improvements: 
There are various pieces of the Capital Improvement Program that the City works to address. The Water 
CIP is used to build, upgrade, and refurbish facilities used by the City water system. Water mains in 
various areas of the City are old and deteriorating, resulting in water main breaks and interrupted water 
service. The City has prioritized several aging areas served by pipes 30 years of age or older. These areas 
will be evaluated for possible replacement. Needed upgrades and repairs to the water distribution 
system are coordinated with street overlay, reconstruction and intersection improvements. 
Every three years, the Streets Division inventories all streets within the City and evaluates the condition 
of the pavement. This data is entered into a computerized preventative maintenance tracking system to 
identify which streets are in need of maintenance or rehabilitation. Currently, about 11.6%, or 232 lane 
miles, need repaving. The specific streets to be repaved will be evaluated each year based on known 
construction projects in the area (i.e., avoid repaving just prior to major residential/commercial 
construction) and cost effectiveness (grouping streets in a neighborhood into one larger project). 
Installation of additional street lights on arterial, collector, and local streets is needed to increase 
lighting levels to meet City standards. The City receives several calls per year about inadequate lighting

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on local streets in residential areas. These requests are evaluated on a case-by-case basis. Existing poles 
also need to be replaced. 
How were these needs determined? 
The City of Chandler Community Needs Assessment was conducted in 2019 to understand the needs of 
the community and address how Public Facilities coincide with those needs. With the 2019 Community 
Needs Assessment and the 2014-2023 Capital Improvement Program (CIP), the City will continue to plan 
and address the public infrastructure improvements. While the majority of funding for public 
infrastructure improvements is from bond sales and impact fees, CDBG funds may be used. 
 
Describe the jurisdiction’s need for Public Services: 
The City of Chandler Community Needs Assessment identified six target populations and seven top areas 
of need. The six target populations include people experiencing homelessness or housing crisis, 
households with low and moderate income, youth who are vulnerable or have low income, seniors who 
are isolated or have low income, people with mental health or substance use disorders, and people 
living with physical or intellectual disabilities. The top areas of need include housing for all incomes, 
behavioral health, homelessness, better communication of available resources, transportation, social 
isolation, and food insecurity. The Public Services aim to address these target populations and areas of 
need through robust services in Chandler. 
How were these needs determined? 
The City of Chandler Community Needs Assessment was conducted in 2019 to understand the needs of 
the community. The 2019 Community Needs Assessment contained a combination of survey responses, 
stakeholder interviews, and focus groups that identified the target populations in need and the top 
areas of need. 
 
Based on the needs analysis above, describe the State's needs in Colonias

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Housing Market Analysis 
MA-05 Overview 
Housing Market Analysis Overview: 
Select Low-Income Populations 
▪ 
The percent of individuals living in poverty has almost doubled from 4.6% in 2000 to 8.2% in 
2018. 
▪ 
21,485 Chandler households (24.8%) have incomes <80% AMI; including 43.9% of households 
with at least one person age 75+ and 30.7% with at least one child less than 6 years of age. 
▪ 
5.2% of the population has a disability. 
▪ 
8.2% of the population lives below the poverty level (11.9% children; 6.8% seniors). 
General Housing Market Conditions 
▪ 
67,141 (71.6%) of units are single-family detached. 
▪ 
The median home value has increased by 101.5% over that time period, which can be viewed 
both positively and negatively. If home values continue to climb, lower household income 
individuals and families may be priced out of the local housing and rental market. 
▪ 
10,871 units were built before 1980, with 2,214 units being occupied by children less than 6 
years of age. 
▪ 
In recent years, Chandler has taken steps to encourage the development of affordable housing 
by updating its zoning ordinance and map and other land use controls. 
Homeownership Conditions 
▪ 
Low-income homeowners experience higher rates of cost burden. 
▪ 
23,685 units have housing problems; 410 are in substandard condition.  
▪ 
Higher incomes in Chandler limit the pool of HUD-eligible homebuyers. 
Homelessness Conditions 
▪ 
The City uses CDBG, HOME and local funds to support regional organizations that serve the 
City’s homeless population. The Interfaith Homeless Emergency Lodging Program (I-HELP) was 
implemented in 2013. For several years, the City has also offered Tenant Based Rental 
Assistance (TBRA) with intensive case management for chronically homeless individuals and 
families. 
Over the past 18 years, residents of Chandler have become more educated and have higher median 
household incomes. However, as a result of shifting economies and demographics, the percent of 
individuals living in poverty has almost doubled from 4.6% to 8.2% in 2018. The median home value has 
increased by 101.5% over that time period, which can be viewed both positively and negatively. If home 
values continue to climb, lower household income individuals and families may be priced out of the local 
housing and rental market.

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MA-45 Non-Housing Community Development Assets - 91.410, 91.210(f) 
Introduction 
In 2019, Chandler’s median income for all household and family types was higher than Maricopa County. Chandler’s median household income 
of $77,278 was 31.9% higher than the Maricopa County median. 
The current unemployment rate in Chandler is 5.62%. Among the employed, 30.3% work in management, business, and financial occupations, 
and 25.1% work in sales and office occupations. 7.7% of the workforce is employed in lower-paying service occupations. 
Higher education is directly related to earnings potential and 43% of Chandler residents hold a Bachelor’s degree or Graduate degree and 
another third have some college, including an Associate’s degree. Adults with a bachelor’s degree earn an average of 150% more than an adult 
with no high school diploma or equivalent and adults with a Graduate or Professional degree earn 217% more than adults with no high school 
diploma or equivalent. 8% of Chandler’s population age 25+ does not have a HS diploma or equivalent. 
Economic Development Market Analysis 
Business Activity 
Business by Sector 
Number of 
Workers 
Number of Jobs 
Share of Workers 
% 
Share of Jobs 
% 
Jobs less workers 
% 
Agriculture, Mining, Oil & Gas Extraction 
578 
50 
1 
0 
-1 
Arts, Entertainment, Accommodations 
11,733 
11,287 
12 
12 
0 
Construction 
5,266 
4,261 
6 
5 
-1 
Education and Health Care Services 
15,958 
13,148 
17 
14 
-3 
Finance, Insurance, and Real Estate 
11,020 
10,444 
12 
11 
-1 
Information 
2,584 
3,035 
3 
3 
0 
Manufacturing 
13,297 
22,449 
14 
24 
10 
Other Services 
2,974 
2,592 
3 
3 
0 
Professional, Scientific, Management Services 
8,971 
6,818 
10 
7 
-3 
Public Administration 
2 
0 
0 
0 
0 
Retail Trade 
13,145 
15,056 
14 
16 
2

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Business by Sector 
Number of 
Workers 
Number of Jobs 
Share of Workers 
% 
Share of Jobs 
% 
Jobs less workers 
% 
Transportation and Warehousing 
3,647 
624 
4 
1 
-3 
Wholesale Trade 
5,114 
3,697 
5 
4 
-1 
Total 
94,289 
93,461 
-- 
-- 
-- 
Table 5 - Business Activity 
Data Source: 
2011-2015 ACS (Workers), 2015 Longitudinal Employer-Household Dynamics (Jobs) 
 
 
Labor Force 
Total Population in the Civilian Labor Force 
137,408 
Civilian Employed Population 16 years and over 
129,685 
Unemployment Rate 
5.62 
Unemployment Rate for Ages 16-24 
16.64 
Unemployment Rate for Ages 25-65 
3.91 
Table 6 - Labor Force 
Data Source: 
2011-2015 ACS 
 
Occupations by Sector 
Number of People 
Management, business and financial 
41,740 
Farming, fisheries and forestry occupations 
6,388 
Service 
10,615 
Sales and office 
34,545 
Construction, extraction, maintenance and 
repair 
7,030 
Production, transportation and material 
moving 
5,720 
Table 7 – Occupations by Sector

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Data Source: 
2011-2015 ACS 
 
Travel Time 
Travel Time 
Number 
Percentage 
< 30 Minutes 
81,525 
68% 
30-59 Minutes 
32,715 
27% 
60 or More Minutes 
5,380 
4% 
Total 
119,620 
100% 
Table 8 - Travel Time 
Data Source: 
2011-2015 ACS 
 
Education: 
Educational Attainment by Employment Status (Population 16 and Older) 
Educational Attainment 
In Labor Force 
 
Civilian Employed 
Unemployed 
Not in Labor Force 
Less than high school graduate 
6,810 
425 
3,660 
High school graduate (includes equivalency) 
15,685 
1,285 
4,970 
Some college or Associate's degree 
36,930 
2,075 
7,800 
Bachelor's degree or higher 
50,010 
1,640 
7,415 
Table 9 - Educational Attainment by Employment Status 
Data Source: 
2011-2015 ACS 
 
Educational Attainment by Age 
 
Age 
18–24 yrs 
25–34 yrs 
35–44 yrs 
45–65 yrs 
65+ yrs 
Less than 9th grade 
310 
1,435 
1,390 
2,220 
1,524 
9th to 12th grade, no diploma 
2,430 
1,850 
1,645 
2,355 
1,260

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Age 
18–24 yrs 
25–34 yrs 
35–44 yrs 
45–65 yrs 
65+ yrs 
High school graduate, GED, or alternative 
6,250 
5,525 
5,455 
10,965 
5,905 
Some college, no degree 
8,920 
9,645 
7,990 
15,940 
5,675 
Associate's degree 
1,415 
3,745 
3,295 
6,210 
1,635 
Bachelor's degree 
1,980 
9,920 
11,660 
15,490 
4,020 
Graduate or professional degree 
120 
4,865 
8,265 
8,910 
3,010 
Table 10 - Educational Attainment by Age 
Data Source: 
2011-2015 ACS 
 
Educational Attainment – Median Earnings in the Past 12 Months 
Educational Attainment 
Median Earnings in the Past 12 Months 
Less than high school graduate 
37,554 
High school graduate (includes equivalency) 
61,254 
Some college or Associate's degree 
75,624 
Bachelor's degree 
105,275 
Graduate or professional degree 
128,776 
Table 11 – Median Earnings in the Past 12 Months 
Data Source: 
2011-2015 ACS 
 
 
Based on the Business Activity table above, what are the major employment sectors within your jurisdiction? 
17% of employed Chandler residents work in the educational services, health care, and social services industry. Other high-employment 
industries are manufacturing (14%), retail trade (14%), finance, insurance and real estate (12%), and professional/scientific/management 
services (10%). 
Describe the workforce and infrastructure needs of the business community:

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The City of Chandler is a progressive City known as the “Innovation Hub of the Southwest.” Key industries include autonomous vehicle R&D; 
aviation and aerospace; business and financial services; healthcare and bioscience; high-tech manufacturing and development; and information 
technology and software. Chandler has five designated employment corridors: Airpark Area, Downtown Chandler, Price Corridor, Uptown 
Chandler and West Chandler. Within these five areas, current business activity and land reserved for future employment uses are most 
concentrated. 
Describe any major changes that may have an economic impact, such as planned local or regional public or private sector 
investments or initiatives that have affected or may affect job and business growth opportunities during the planning period. 
Describe any needs for workforce development, business support or infrastructure these changes may create. 
Chandler continues to have a strong business platform and leverages relationships throughout the public and private sectors. Chandler thrives 
on fostering a relationship between the business community and local government through services like Business Location Team which assists 
businesses with on-site inspections and capital improvement projects such as improved wireless networks and water systems. The City of 
Chandler continues to offer some of the lowest rates in the region for utilities and offers competitive incentives for businesses including tax 
credits and tax reductions. Chandler is focused on supporting startups through the bussiness incubation program, ASU's Makerspace 
collaboration through the Chandler Innovation Center, coworking spaces, and angel investing workshops and investments. Chandler ultimately 
focuses on shopping local through the campaign "Shop Chandler" which encourages living, working, and shopping in Chandler. 
How do the skills and education of the current workforce correspond to employment opportunities in the jurisdiction? 
The skills and education of the current workforce closely correspond to employment opportunities in Chandler. Chandler is home to some of the 
most notable names in manufacturing, technology, financial and business services and prides itself on having a progressive vision for success and 
creating a platform for possibility. 43% of Chandler's workforce has a bachelor’s degree or higher. 
Proximity to four major freeways also allows employers to easily draw workers from all over the Greater Phoenix area. According to data 
provided by HUD, Chandler draws a large number of workers for its education, health care services, and arts, entertainment and 
accommodations for jobs from outside the City. 
Describe any current workforce training initiatives, including those supported by Workforce Investment Boards, community 
colleges and other organizations. Describe how these efforts will support the jurisdiction's Consolidated Plan.

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Does your jurisdiction participate in a Comprehensive Economic Development Strategy (CEDS)? 
No 
If so, what economic development initiatives are you undertaking that may be coordinated with the Consolidated Plan? If not, 
describe other local/regional plans or initiatives that impact economic growth. 
Chandler does not participate in a Comprehensive Economic Development Strategy (CEDS).  
Chandler’s Economic Development Division promotes the City as a preferred location for new and expanding businesses; their primary purpose 
is to enhance employment opportunities and improve Chandler’s tax base by focusing on industrial, office, retail, revitalization and tourism 
development. The City has planned for balance by focusing on the creation of distinct employment corridors, investing in infrastructure and 
building quality neighborhoods.  
The City is currently developing adaptive re-use processes and tools to assist in reuse of vacant commercial structures. The goals of the re-use 
tool are to preserve community character, optimize existing infrastructure, and restore properties to productive use.  
The City is utilizing a comprehensive strategy to revitalize the downtown area through direct investment and partnerships with private firms. In a 
relatively short period of time, it has created a huge transformation. The restoration of historic building facades and the reintroduction of the 
original colonnades have created a welcoming atmosphere where people feel comfortable. The recently completed Arizona Avenue 
improvements expand the walkability of Downtown and bring a much-needed balance between vehicles, pedestrians and bicycles. 
In the next five years, the focus of revitalization efforts will be on completing development on the City-owned sites, increasing the number of 
arts, cultural and entertainment facilities, and marketing the area south of the Historic Square to attract additional investment in the Downtown 
area in coordination with the Consolidated Plan efforts.  
Discussion

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MA-50 Needs and Market Analysis Discussion  
Are there areas where households with multiple housing problems are concentrated? 
(include a definition of "concentration") 
Chandler consists of approximately 65 square miles and has reached its physical geographic limits, with 
the exception of a few remaining county islands. Opportunities for economic growth are focused on 
revitalization and preservation. Chandler’s central city includes many long-established neighborhoods, 
and many of these neighborhoods are also home to populations who are in the minority and with low-
income. 
Chandler is an “exception” community in which at least 36.68% of the population in a Census Block 
Group must be LMI for the area to be considered as a CDBG target area. The City identified 11 Census 
Block Groups that meet the 51% LMI definition, mainly located north of the San Tan Freeway (Loop 202). 
An additional 26 Census Block Groups that meet the 36.68% LMI definition were identified, many 
located near the 51% definition Blocks. The City’s Community Development Geographic Priority titled 
"CDBG Eligible Areas" includes all eligible Census Block Groups. 
Are there any areas in the jurisdiction where racial or ethnic minorities or low-income 
families are concentrated? (include a definition of "concentration") 
Thirteen Census Tracts with a high concentration of minorities were identified. Concentration is defined 
as areas where the proportion of minorities is 10% or more than the proportion of minorities 
throughout the city. 
What are the characteristics of the market in these areas/neighborhoods? 
The need for residential revitalization is evident. Affordability is especially needed for low and 
moderate-income populations, families in crisis and unskilled workers. Adding housing units, loft and 
studio space to encourage young professionals, artisans and employees at various income levels to live 
close to their employment is one strategy to promote both revitalization and a mix of income levels in 
Chandler’s older neighborhoods. Relatively small upgrades and aesthetic improvements to housing units 
could result in an affordable housing alternative for many families. Conveniently located near jobs, 
shopping and other activities, these neighborhoods also bring savings in transportation costs as well as 
commuting time. 
Revitalization goes beyond housing rehabilitation. Chandler’s oldest neighborhoods would also benefit 
from targeted maintenance or replacement of sidewalks and other infrastructure, demolition of 
uninhabitable structures, and the introduction of retrofitted amenities, such as parks or paths. Code 
enforcement and cooperation with schools, law enforcement, social service agencies and others 
combined with assistance to first time homebuyers, will attract new homeowners and further contribute 
to revitalization.

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Eliminating blight in unsuccessful strip malls or vacant structures and focusing on neighborhood 
beautification and landscaping can also improve quality of life. Older commercial centers and buildings 
may have significant re-use potential. Some underutilized business properties are of sufficient size to 
support mixed-use office, retail, job training and service enterprises as well as residential clusters. Re-
use and modernization outgrowth from downtown also create potential for in-town enterprises. 
Private investment, bolstered by municipal economic development and revitalization programs, will be 
the engine that drives the revitalization of neighborhoods. Implementation of well-timed and 
sustainable marketplace and regulatory incentives represents a significant opportunity to accomplish 
needed improvements that add to the stability of nearby neighborhoods. Chandler's business and 
development community as well nonprofit organizations are critical partnering resources in maximizing 
improvement efforts. 
Are there any community assets in these areas/neighborhoods? 
Many of the City's oldest neighborhoods are located near downtown. Conveniently located near jobs, 
shopping and other activities, these neighborhoods bring savings in transportation costs and commuting 
time. 
Are there other strategic opportunities in any of these areas? 
The City created a traditional neighborhood academy and has been working with low and moderate 
income neighborhoods to create a strong sense of identity and pride that will serve as the impetus for 
residential-area revitalization. Preserving historic and cultural assets and providing opportunities for 
residents with low and moderate income are residential-area revitalization goals. Specific strategies 
include housing rehabilitation, addressing obsolete housing, demolishing vacant uninhabitable 
structures, single-family infill development, and possibly re-platting of some areas to achieve lot sizes 
and shapes more attractive to new single-family development.

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MA-60 Broadband Needs of Housing occupied by Low- and Moderate-Income 
Households - 91.210(a)(4), 91.310(a)(2) 
 
Describe the need for broadband wiring and connections for households, including low- and 
moderate-income households and neighborhoods. 
100% of Chandler’s geography has access to Broadband Internet, with 90.0% of households having an 
internet subscription, a higher number than the Maricopa County average (84.1%). The average home 
download speed in Chandler is 80 Mbps, nearly double the average speed of Maricopa County (41.6 
Mbps.) 
 
According to Broadband Now, small households with 1-2 individuals need download speeds of at least 
25 Mbps. For larger households of four or more or individuals looking to work from home, speeds of at 
least 1000 Mbps are ideal. 
  
  
Describe the need for increased competition by having more than one broadband Internet 
service provider serve the jurisdiction. 
Chandler has a total of 22 internet providers including 7 Fiber providers, 3 Cable Internet providers, 7 
DSL providers, 8 Fixed Wireless providers and 2 Satellite providers. Standard rates for internet access in 
Chandler range from $46 to $105 monthly, depending on service provider and download speed. 
Lower income areas of downtown Chandler north of the San Tan Freeway and west of North McQueen 
Road tend to have slightly lower numbers of provider options.

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Broadband Coverage Map

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MA-65 Hazard Mitigation - 91.210(a)(5), 91.310(a)(3) 
 
Describe the jurisdiction’s increased natural hazard risks associated with climate change. 
The City of Chandler participated in the development of the Maricopa County Multi-Jurisdictional 
Hazard Mitigation Plan (2015), and found that the following impacts are possible due to climate 
change:[1] 
• 
Snowpack and streamflow amounts are projected to decline in parts of the Southwest, 
decreasing surface water supply reliability for cities, agriculture, and ecosystems. The Southwest 
produces more than half of the nation’s high-value specialty crops, which are irrigation-
dependent and particularly vulnerable to extremes of moisture, cold, and heat. Reduced yields 
from increasing temperatures and increasing competition for scarce water supplies will displace 
jobs in some rural communities. 
• 
Increased warming, drought, and insect outbreaks, all caused by or linked to climate change, 
have increased wildfires and impacts to people and ecosystems in the Southwest. Fire models 
project more wildfire and increased risks to communities across extensive areas. 
• 
Flooding and erosion in coastal areas are already occurring even at existing sea levels and 
damaging some California coastal areas during storms and extreme high tides. Sea level rise is 
projected to increase as Earth continues to warm, resulting in major damage as wind-driven 
waves ride upon higher seas and reach farther inland. 
• 
Projected regional temperature increases, combined with the way cities amplify heat, will pose 
increased threats and costs to public health in southwestern cities, which are home to more 
than 90% of the region’s population. Disruptions to urban electricity and water supplies will 
exacerbate these health problems 
 
[1] https://www.maricopa.gov/DocumentCenter/View/5118/Hazard-Mitigation-Plan-PDF?bidId=  
Describe the vulnerability to these risks of housing occupied by low- and moderate-income 
households based on an analysis of data, findings, and methods. 
Low income households are likely to be impacted by climate change due to the lack of resources. The 
City of Chandler continues to commit efforts to prevent and mitigate the vulnerability of both low- and 
moderate-income households to the adverse effects of climate change as described above. 
 
The City of Chandler outlined the following mitigation actions and projects for Hazard Mitigation in the 
Maricopa County Multi-Jurisdictional Hazard Mitigation Plan (2015), pages 369-370. These include:

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1. Review building permits for compliance with Floodplain Ordinance and NFIP regulations. 
2. Maintain the currency of the safety element of the Chandler General Plan, and monitor its 
effectiveness at preventing and mitigating hazards. 
3. Promote availability of the City of Chandler Hazard Mitigation Plans (HMGP) in an understandable 
format to civic and private groups. 
4. Continue to ensure through proper planning, zoning and building codes that all safety measures are in 
place for new building construction and placement. 
5. Continue to ensure that the City of Chandler Drought Management Plan is updated to meet the needs 
of the City to mitigate drought severity. 
6. Continue to maintain a diverse water portfolio. Minimize any reductions to existing supplies by 
protecting and securing existing water rights, completing Indian water rights settlements, and meeting 
environmental requirements of water resources. Maximize the use of existing assets to ensure adequate 
water supply is available through groundwater wells, surface water diversions, use of recharged water, 
and encouraging the use of reclaimed water for appropriate purposes. Seek and utilize alternative water 
supplies (CAP excess water, reclaimed water, saline/brackish groundwater, support the Arizona Water 
Bank) to increase resource reliability and mitigate drought severity. Continue to implement the City’s 
Drought Plan. 
7. Each Lead City Department will rank the vulnerability of existing assets, with assistance from the 
Emergency Management Workgroup, and implement protection plans with the highest vulnerability 
being implemented first.

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Strategic Plan 
SP-05 Overview 
Strategic Plan Overview 
Public and stakeholder input, records of past funding, the needs assessment and market analysis are 
used to determine the relative priority of activities and the populations who will be served. Assignment 
of priority does not reflect a lack of need for any particular population or activity; it merely identifies 
those conditions that are most likely to be addressed with limited HUD funding. The City of Chandler 
strives to fund high priority activities during the five years. 
The City’s Consolidated Plan includes five priorities with activity goals to address each. Needs that may 
be addressed with HOME funds are incorporated into the Maricopa County Consolidated Plan in HUD’s 
e-con planning suite system. Goals have been established in the following Consolidated Plan areas: 
1. Creating and Preserving Affordable Housing 
2. Maintain Owner-Occupied Housing 
3. Support Public Services and Promote Fair Housing 
4. Support Public Facilities and Public Improvements 
5. Neighborhood Revitalization 
The Consolidated Plan includes the activities, numeric goals and HUD CDBG resources that will be used 
by the City to address identified needs. 
In addition to CDBG resources, Chandler leverages other funding including approximately $1.1 million in 
general funds, federal resources including those for public housing and the Section 8 Housing Choice 
Voucher program, HOME, ESG and Continuum of Care funding, and state resources including the Low 
Income Housing Tax Credits and the National Housing Trust Fund. These leveraged funds work to 
address the needs of individuals experiencing homelessness, populations who are vulnerable including 
youth and elderly, individuals with special needs and individuals with low and moderate income.

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SP-10 Geographic Priorities - 91.415, 91.215(a)(1) 
Geographic Area 
Table 12 - Geographic Priority Areas 
1 Area Name: 
Citywide 
Area Type: 
Direct Benefit 
Activities 
Other Target Area Description: 
Direct Benefit 
Activities 
HUD Approval Date: 
  
% of Low/ Mod: 
  
Revital Type:  
  
Other Revital Description: 
  
Identify the neighborhood boundaries for this target area. 
  
Include specific housing and commercial characteristics of this target area. 
  
How did your consultation and citizen participation process help you to 
identify this neighborhood as a target area? 
  
Identify the needs in this target area. 
  
What are the opportunities for improvement in this target area?     
  
Are there barriers to improvement in this target area? 
  
2 Area Name: 
CDBG Eligible 
Areas 
Area Type: 
Other 
Other Target Area Description: 
Other 
HUD Approval Date: 
  
% of Low/ Mod: 
  
Revital Type:  
  
Other Revital Description: 
  
Identify the neighborhood boundaries for this target area. 
  
Include specific housing and commercial characteristics of this target area. 
  
How did your consultation and citizen participation process help you to 
identify this neighborhood as a target area? 
  
Identify the needs in this target area.

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What are the opportunities for improvement in this target area?     
  
Are there barriers to improvement in this target area? 
  
 
General Allocation Priorities 
Describe the basis for allocating investments geographically within the state 
Resources will be committed pursuant to input received from citizens, stakeholders and providers 
during the development of the 2019 Community Needs Assessment. Public Services are allocated 
throughout the City based on an individual's income eligibility. Rehabilitation services are also provided 
based on client eligibility, of which income is one of the criteria. City or public facility improvements or 
expansion projects, and code enforcement are examples of CDBG-funded activities that are targeted to 
CDBG-eligible areas. The attached chart highlights the CDBG Eligible Census Block Group Areas. 
  
 
 
CDBG Eligible Areas - City of Chandler

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SP-25 Priority Needs - 91.415, 91.215(a)(2) 
Priority Needs 
Table 13 – Priority Needs Summary 
1 Priority Need 
Name 
Affordable Rental Housing 
Priority Level 
High 
Population 
Extremely Low 
Low 
Moderate 
Large Families 
Families with Children 
Chronic Homelessness 
Individuals 
Victims of Domestic Violence 
Elderly 
Persons with Mental Disabilities 
Persons with Physical Disabilities 
Persons with Developmental Disabilities 
Geographic 
Areas Affected 
Direct Benefit Activities 
Associated Goals 
Creating and Preserving Affordable Housing 
Administration 
Description 
 
Basis for Relative 
Priority 
 
2 Priority Need 
Name 
Affordable Owner-Occupied Housing 
Priority Level 
High 
Population 
Low 
Moderate 
Large Families 
Families with Children 
Elderly 
Individuals 
Victims of Domestic Violence 
Geographic 
Areas Affected 
Direct Benefit Activities

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Associated Goals 
Maintain Owner-Occupied Housing 
Administration 
Description 
 
Basis for Relative 
Priority 
Priority based on data analysis in the 2019 Community Needs Assessment and 
Market Analysis, including survey responses, focus groups, stakeholder 
interviews and public input. 
3 Priority Need 
Name 
Public Services and Fair Housing 
Priority Level 
High 
Population 
Extremely Low 
Low 
Moderate 
Large Families 
Families with Children 
Elderly 
Public Housing Residents 
Chronic Homelessness 
Individuals 
Families with Children 
Mentally Ill 
Chronic Substance Abuse 
veterans 
Persons with HIV/AIDS 
Victims of Domestic Violence 
Unaccompanied Youth 
Elderly 
Frail Elderly 
Persons with Mental Disabilities 
Persons with Physical Disabilities 
Persons with Developmental Disabilities 
Persons with Alcohol or Other Addictions 
Persons with HIV/AIDS and their Families 
Victims of Domestic Violence 
Non-housing Community Development 
Geographic 
Areas Affected 
Direct Benefit Activities

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Associated Goals 
Creating and Preserving Affordable Housing 
Support Public Services and Promote Fair Housing 
Support Public Facilities and Public Improvements 
Administration 
Description 
 
Basis for Relative 
Priority 
Priority based on data analysis in the 2019 Community Needs Assessment and 
Market Analysis, including survey responses, focus groups, stakeholder 
interviews and public input. 
4 Priority Need 
Name 
Improve or Develop Public Facilities 
Priority Level 
High 
Population 
Extremely Low 
Low 
Moderate 
Large Families 
Families with Children 
Elderly 
Public Housing Residents 
Chronic Homelessness 
Individuals 
Families with Children 
Mentally Ill 
Chronic Substance Abuse 
veterans 
Persons with HIV/AIDS 
Victims of Domestic Violence 
Unaccompanied Youth 
Elderly 
Persons with Mental Disabilities 
Persons with Physical Disabilities 
Persons with Developmental Disabilities 
Persons with Alcohol or Other Addictions 
Persons with HIV/AIDS and their Families 
Geographic 
Areas Affected 
Other 
Associated Goals 
Support Public Facilities and Public Improvements 
Administration 
Description

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Basis for Relative 
Priority 
 
5 Priority Need 
Name 
Neighborhood Revitalization 
Priority Level 
High 
Population 
Extremely Low 
Low 
Moderate 
Large Families 
Families with Children 
Elderly 
Non-housing Community Development 
Geographic 
Areas Affected 
Other 
Associated Goals 
Neighborhood Revitalization 
Administration 
Description 
 
Basis for Relative 
Priority 
 
 
Narrative (Optional) 
The City of Chandler has elected to utilize the following definitions to assign priority. They are as follows: 
• 
High Priority – City of Chandler plans to use funds made available for activities assigned this 
priority that address unmet needs during the planning period covered in the FY 2020-2025 
Consolidated Plan. 
• 
Low Priority – If funds are available, activities to address unmet needs may be funded by the 
City of Chandler during the planning period covered in the FY 2020-2025 Consolidated Plan. 
The CDBG application process includes annual funding priorities as identified by staff and/or the Housing 
and Human Services Commission (HHSC). A methodology is adopted annually to determine the highest 
needs for funding and these high needs are considered in the application process along with additional 
criteria to insure a competitive process.

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SP-35 Anticipated Resources - 91.420(b), 91.215(a)(4), 91.220(c)(1,2) 
Introduction  
The City of Chandler receives Community Development Block Grant funding from the United States Department of Housing and Urban 
Development (HUD) as an ‘entitlement community’ and is the CDBG lead agency; funds are received based on an annual formula. 
The City also receives HUD HOME funding as a member of the Maricopa County HOME Consortium (Consortium). The Consortium is a legal 
entity created through an intergovernmental agreement between Maricopa County, the Cities of Avondale, Chandler, Glendale, Peoria, 
Scottsdale, Surprise, Tempe and the Town of Gilbert. Each Consortium member receives a pro rata share of funds and uses them to meet the 
needs of their community. The County’s 5-year Consolidated Plan and Annual Action Plans also include the housing needs and activities of 
Chandler. 
Numerous local resources leverage HUD funding to address the needs of Chandler residents. Local funds are allocated through an annual grant 
process. 
• 
Social Services Fund. Each fiscal year, the City allocates funding to nonprofit agencies that provide supportive public services to Chandler 
residents with low and moderate income. 
• 
Acts of Kindness Program. The Acts of Kindness (AOK) donation program was developed in July 2000 to give residents an opportunity to 
voluntarily contribute $1 with their utility payment each month. AOK supports public service programs that provide basic needs such as 
food, shelter, clothing, medical services and transportation to Chandler residents with low and moderate income. 
• 
Youth Enhancement Program. The Youth Enhancement Program supports the development and operation of programs for youth 
activities, scholarships, sports activities, mentoring, intervention and learning programs. 
• 
Veteran’s Transportation. The Veteran’s Transportation Program funds agencies that provide transportation to service centers and other 
locales for Veterans with low income. 
Additional local funds are used to leverage funding by supporting staff and resources within the Neighborhood Resources Department including 
services to individuals experiencing homelessness.

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Federal funds, including those administered by the State of Arizona such as the Low Income Housing Tax Credit Program and National Housing 
Trust Fund as well as Public Housing and Section 8 (Housing Choice Voucher) programs are critical resources to leverage CDBG and HOME funds. 
The City of Chandler also applies for other state and foundation funding to leverage these local and federal funds. 
Anticipated Resources 
Program 
Source 
of 
Funds 
Uses of Funds 
Expected Amount Available Year 1 
Expected 
Amount 
Available 
Remainder 
of ConPlan  
$ 
Narrative Description 
Annual 
Allocation: 
$ 
Program 
Income: 
$ 
Prior Year 
Resources: 
$ 
Total: 
$ 
CDBG 
public - 
federal 
Acquisition 
Admin and 
Planning 
Economic 
Development 
Housing 
Public 
Improvements 
Public Services 
1,443,707 
30,000 
161,613 1,635,320 
5,818,000 
Community Development Block Grant 
(CDBG) funds may be used for a variety of 
activities that meet the needs of low- and 
moderate-income residents and 
communities. Eligible activities are public 
services, economic development, and 
capital improvements such as 
infrastructure, facilities, and housing. 
Each activity must meet a HUD objective. 
Table 14 - Anticipated Resources 
 
Explain how federal funds will leverage those additional resources (private, state and local funds), including a description of how 
matching requirements will be satisfied 
Social Services, Youth Enhancement, Veteran's Transportation and Acts of Kindness Fund leverage federal funds for public services activities. 
Local bond funds supplement federal funding for capital improvements projects. HOME matching requirements are met on a project by project 
basis, with all match funds currently retained by Maricopa County.

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If appropriate, describe publically owned land or property located within the state that may be used to address the needs 
identified in the plan 
The City of Chandler owns five public housing sites, 103 scattered site houses and several vacant parcels of land. Over the five years, these assets 
may be considered for potential development or redevelopment to increase affordable housing opportunities for Chandler residents with low 
and moderate income. 
Discussion

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SP-40 Institutional Delivery Structure - 91.415, 91.215(k) 
Explain the institutional structure through which the jurisdiction will carry out its consolidated plan 
including private industry, non-profit organizations, and public institutions. 
Responsible Entity 
Responsible Entity 
Type 
Role 
Geographic Area 
Served 
City of Chandler 
Government 
Economic 
Development 
Homelessness 
Non-homeless special 
needs 
Ownership 
Planning 
Public Housing 
Rental 
neighborhood 
improvements 
public facilities 
public services 
Jurisdiction 
Table 15 - Institutional Delivery Structure 
Assess of Strengths and Gaps in the Institutional Delivery System 
The strengths of the delivery system are: 
• 
Chandler is a collaborative, generous, and rapidly changing community, and the For Our City 
Chandler initiative has been an integral component in connecting people and organizations to 
address community needs. 
• 
The Housing and Human Services Commission (HHSC) is an active commission that works 
closely with Community Development and Resources staff, and collectively determine current 
service levels, assess gaps in service, and develop priorities for funding to ensure resources are 
targeted to the most needy populations and neighborhoods. 
• 
The Neighborhood Resources Department in coordination with the institutional delivery system 
is efficient and effective in delivering resources to address priority human services needs, 
including individuals experiencing homelessness and individuals with special needs. 
• 
The City has enhanced its direct services to individuals who are experiencing homelessness, its 
coordination of services with other providers, and launched new strategies to inform the 
community about the increased need and how to support this vulnerable population. 
• 
The City continues to focus on developing strong partnerships with neighborhoods and 
neighborhood organizations, providing additional opportunities for traditional neighborhoods to 
develop leadership and to plan for their future in cooperation with the City and integrating 
community development planning and activities, when appropriate.

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The gaps in the delivery system as identified from the 2019 Community Needs Assessment: 
• 
Housing related issues and homelessness top the list of needs overall and are especially high 
priorities for seniors and people experiencing crises. 
• 
In aggregate, mental health, suicide, and substance use disorders are mentioned frequently as 
concerns, especially in relation to vulnerable populations. The stigma associated with these 
conditions is an emerging issue and is not bounded by socioeconomics. 
• 
While its impact varies depending upon the group, transportation issues affect many segments 
of the community. 
• 
The desire for additional collaboration, connection, and communication is widespread. 
• 
Understanding how to access community services varies greatly by groups and is largely 
dependent upon timing, the type of need, and perceptions of safety. 
• 
Social Isolation is a common concern mentioned often in relation to both seniors and youth. It is 
seen as a contributing cause of escalating health, behavioral health, and housing needs. 
 
Availability of services targeted to homeless persons and persons with HIV and mainstream 
services 
Homelessness Prevention 
Services 
Available in the 
Community 
Targeted to 
Homeless 
Targeted to People 
with HIV 
Homelessness Prevention Services 
Counseling/Advocacy 
X 
X 
X 
Legal Assistance 
X 
X 
X 
Mortgage Assistance 
  
  
  
Rental Assistance 
X 
X 
X 
Utilities Assistance 
X 
X 
X 
Street Outreach Services 
Law Enforcement 
X 
  
    
Mobile Clinics 
X 
X 
    
Other Street Outreach Services 
X 
X 
X 
Supportive Services 
Alcohol & Drug Abuse 
X 
X 
X 
Child Care 
X 
X 
X 
Education 
X 
X 
X 
Employment and Employment 
Training 
X 
X 
X 
Healthcare 
X 
X 
X 
HIV/AIDS 
X 
X 
X 
Life Skills 
X 
X 
X 
Mental Health Counseling 
X 
X 
X

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Supportive Services 
Transportation 
X 
X 
X 
Other 
  
  
  
  
Table 16 - Homeless Prevention Services Summary 
Describe how the service delivery system including, but not limited to, the services listed 
above meet the needs of homeless persons (particularly chronically homeless individuals and 
families, families with children, veterans and their families, and unaccompanied youth) 
The City of Chandler uses CDBG and General Funds to provide direct services and to support a number 
of nonprofits that serve the Chandler community to reduce and end homelessness through prevention 
and outreach, addressing emergency shelter and transitional shelter, and addressing permanent housing 
needs. A broad range of services provided to individuals and families experiencing homelessness include 
but are not limited to: food assistance, case management, community navigation and outreach, medical 
support, counseling, transportation, crisis intervention and stabilization, substance abuse treatment, 
and domestic violence services, etc. The City of Chandler supports the I-HELP program operated by 
AZCEND that provides emergency shelter, dinner and a shower to individuals experiencing 
homelessness. Families experiencing homelessness are referred to local family shelters. The City also 
utilizes General Funds to provide motel/hotel stays, as available. Facilities, services and strategies 
designed to address homelessness at a regional level are often categorized into three component parts 
(emergency, transitional, or permanent), each oriented to serving specific client needs. Individual clients 
may need all or some of available services, depending on their unique characteristics. 
Describe the strengths and gaps of the service delivery system for special needs population 
and persons experiencing homelessness, including, but not limited to, the services listed 
above 
Nonprofit organizations, the primary providers of services for individuals experiencing homelessness, 
and those with special needs, are regularly consulted, and provide information through their 
participation in the Maricopa Regional Continuum of Care process. Continuing coordination and 
consultation occurs on an as needed basis concerning agencies serving the supportive housing and social 
services needs of persons who are infected with HIV. 
The number of older adults in the City of Chandler also contributes to the demand for services for 
persons with special needs. Low-income senior households are particularly vulnerable. Seniors in 
Chandler report needing: affordable housing; assistance with home care; resource navigation; and 
transportation. 
The Arizona Department of Health Services is the primary provider of services to individuals who are low 
and moderate income with alcohol and other drug addictions. Reductions in mental health services have 
created gaps in services and care.

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The Arizona Department of Health Services is the primary provider of services to persons with severe 
mental illness. Reductions in mental health services have created gaps in services and care across the 
state. Additional supportive housing is needed for this segment of the population. For persons with 
severe mental illness who are also experiencing homeless, Community Bridges provides intervention 
services including transportation to behavioral health facilities and detox centers.   
 
Provide a summary of the strategy for overcoming gaps in the institutional structure and 
service delivery system for carrying out a strategy to address priority needs 
The system is challenged by the high cost of permanent housing and insufficient supportive housing for 
special populations. The City of Chandler receives HOME funds through the Maricopa County HOME 
Consortium and has provided funding support for such programs as: tenant-based rental assistance, 
affordable rental housing, and permanent affordable first-time homeownership through Newtown’s 
Community Land Trust. The Housing and Redevelopment division is also exploring other options to 
expand the affordable housing options for Chandler residents.

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SP-45 Goals - 91.415, 91.215(a)(4) 
Goals Summary Information  
Sort 
Order 
Goal Name 
Start 
Year 
End 
Year 
Category 
Geographic 
Area 
Needs Addressed 
Funding 
Goal Outcome Indicator 
1 
Creating and 
Preserving 
Affordable Housing 
2020 2025 Affordable 
Housing 
Public Housing 
Citywide 
Affordable 
Rental Housing 
Public Services 
and Fair Housing 
CDBG: 
$1,000,000 
Other: Relocation Assistance  
250 Household Housing Unit 
2 
Maintain Owner-
Occupied Housing 
2020 2025 Affordable 
Housing 
Citywide 
Affordable 
Owner-Occupied 
Housing 
CDBG: 
$2,421,711 
Homeowner Housing 
Rehabilitated: 
179 Household Housing Unit 
3 
Support Public 
Services and 
Promote Fair 
Housing 
2020 2025 Homeless 
Non-Housing 
Community 
Development 
Citywide 
Public Services 
and Fair Housing 
CDBG: 
$1,420,718 
Public service activities other than 
Low/Moderate Income Housing 
Benefit: 
2,490 Persons Assisted 
  
Homelessness Prevention: 
252 Persons Assisted 
4 
Support Public 
Facilities and Public 
Improvements 
2020 2025 Non-Housing 
Community 
Development 
CDBG 
Eligible 
Areas 
Public Services 
and Fair Housing 
Improve or 
Develop Public 
Facilities 
CDBG: 
$400,000 
Public Facility or Infrastructure 
Activities other than 
Low/Moderate Income Housing 
Benefit: 
3200 Persons Assisted 
  
Public Facility or Infrastructure 
Activities for Low/Moderate 
Income Housing Benefit: 
50 Households Assisted

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Sort 
Order 
Goal Name 
Start 
Year 
End 
Year 
Category 
Geographic 
Area 
Needs Addressed 
Funding 
Goal Outcome Indicator 
5 
Neighborhood 
Revitalization 
2020 2025 Non-Housing 
Community 
Development 
CDBG 
Eligible 
Areas 
Neighborhood 
Revitalization 
CDBG: 
$766,326 
Housing Code 
Enforcement/Foreclosed Property 
Care: 
55000 Household Housing Unit 
6 
Administration 
2020 2025 Administration 
Citywide 
Affordable 
Rental Housing 
Affordable 
Owner-Occupied 
Housing 
Public Services 
and Fair Housing 
Improve or 
Develop Public 
Facilities 
Neighborhood 
Revitalization 
CDBG: 
$1,444,565 
Other: 
1 Other 
Table 17 – Goals Summary 
 
Goal Descriptions 
 
1 Goal Name 
Creating and Preserving Affordable Housing 
Goal 
Description 
Acquisition and rehabilitation of housing units to expand affordable housing options for households with low and 
moderate income.

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2 Goal Name 
Maintain Owner-Occupied Housing 
Goal 
Description 
Support housing rehabilitation programs for Chandler homeowners. Improve neighborhood conditions and living 
conditions for homeowners with low and moderate income through emergency repairs, minor repairs, ADA modifications 
and exterior improvements to housing units. 
3 Goal Name 
Support Public Services and Promote Fair Housing 
Goal 
Description 
Provide needed public services within the City of Chandler to persons with predominately low and moderate income using 
CDBG funds not to exceed the 15% annual expenditure limit, unless a waiver is provided by HUD due to emergency 
situations such as COVID-19 pandemic. Clients assisted may include persons who are experiencing homelessness, at-risk of 
homelessness, or have special needs. 
4 Goal Name 
Support Public Facilities and Public Improvements 
Goal 
Description 
Provide support to public facilities that assist clients who may include persons who are experiencing homelessness, at-risk 
of homelessness, or have special needs. Provide support for public improvements and infrastructure support within the 
City of Chandler. 
5 Goal Name 
Neighborhood Revitalization 
Goal 
Description 
Improve living conditions and foster neighborhood preservation through targeted code enforcement activities in CDBG-
eligible areas, and provide referrals for assistance to households with low and moderate income.  
6 Goal Name 
Administration 
Goal 
Description 
Administer funds in accordance with program requirements. Fair housing activities. 
Estimate the number of extremely low-income, low-income, and moderate-income families to whom the jurisdiction will provide 
affordable housing as defined by HOME 91.315(b)(2) 
This information is included in the Maricopa County HOME Consortium Five-Year Consolidated Plan.

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SP-65 Lead-based Paint Hazards - 91.415, 91.215(i) 
Actions to address LBP hazards and increase access to housing without LBP hazards 
To reduce the risk of lead poisoning, information will be distributed to participants in City housing 
programs. The City will follow strict HUD guidelines for testing and abatement of lead-based paint and 
other hazardous substances, and require compliance from its contractors and subcontractors. Any 
structure built before 1978 that is proposed for rehabilitation under federal programs, will be tested for 
lead-based paint. Notices and requirements regarding testing and removal of lead-based paint will be 
provided to program participants, contractors and project sponsors.  
How are the actions listed above integrated into housing policies and procedures? 
In addition, the City follows a multi-pronged approach to reduce lead hazards: 
1. Rehabilitation Projects. The City follows strict HUD guidelines for testing and abatement of lead-based 
paint and other hazardous substances, and requires compliance from its contractors and subcontractors. 
Any structure built before 1978 that is proposed for rehabilitation under federal programs, is tested for 
lead-based paint. Notices and requirements regarding testing and removal of lead-based paint are 
provided to program participants, contractors and project sponsors. The City’s service provider has 
licensed contractors who are available to perform appropriate abatement and/or removal procedures if 
lead-based paint is present. 
 
2. Section 8 Housing Choice Vouchers. The PHA inspects prospective dwellings constructed prior to 1978 
that will have a child under the age of six residing therein, for compliance with EPA and HUD Lead Based 
Paint rules and regulations. The inspection includes visual inspections for chipped, peeling, chalking and 
deteriorated interior and exterior paint. Clearance testing may be performed after remediation by the 
property owner, to assure a lead-safe environment.

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SP-70 Anti-Poverty Strategy - 91.415, 91.215(j) 
Jurisdiction Goals, Programs and Policies for reducing the number of Poverty-Level Families 
As Chandler continues to see an increase in median income, the wealth disparity continues to grow 
making the City of Chandler and its partners work harder to ensure a succinct anti-poverty strategy. The 
City of Chandler works collaboratively across departments and nonprofits to reduce the incidence of 
poverty and help individuals to become self-sufficient, reducing the return to poverty over time.  
The City of Chandler recognizes that to alleviate future crises, we need to stabilize individuals and create 
a holistic approach. Working with Housing, Community Development, Economic Development, and 
nonprofit partners, the City funds services that support affordable and safe housing, case management, 
employment including job training and employment preparation, education opportunities, 
transportation, child care, budgeting and financial assistance and steps to homeownership. The goal is 
to move individuals from individualized case management to self-sufficiency through services and 
stability.  
How are the Jurisdiction poverty reducing goals, programs, and policies coordinated with this 
affordable housing plan 
Anti-poverty strategies work hand in hand with multiple housing activities, including providing services 
to individuals and families receiving tenant based rental assistance, living in public housing, taking steps 
toward homeownership and current homeowners who are low or moderate income. Repairs and 
improvements to housing units keep residents safe and enable them to continue to reside in their 
homes or rental units. In addition, these anti-poverty strategies work with Chandler’s plan to increase 
affordable housing, keeping residents integrated in the place they call home.

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SP-80 Monitoring - 91.230 
Describe the standards and procedures that the jurisdiction will use to monitor activities 
carried out in furtherance of the plan and will use to ensure long-term compliance with 
requirements of the programs involved, including minority business outreach and the 
comprehensive planning requirements 
Program monitoring for CDBG regulatory compliance is critical to the success of the program and will 
occur on a continual basis throughout FY 2020-2024. Monitoring begins with the application process 
with agencies being required to submit information on fiscal and program capability, non-profit status, 
disability accessibility, compliance with federal regulations, and conflict of interest statement. In 
addition, the application requires grantees to include a performance measurement strategy to 
demonstrate that proposed services will enhance the lives of City residents, including client 
demographics, projections of the number of individuals and households that will be served, and annual 
unit-of-service projections. Information is confirmed through a technical review by staff to ensure 
applicants are able to meet CDBG regulations and are fiscally sound. 
Prior to contracting, all subgrantees are required to attend a pre-contract training which includes an 
explanation of program laws, regulations and requirements, and City monitoring standards and 
procedures. The City makes sure that all activities meet environmental, affordability, Davis-Bacon and 
Section 3 requirements when necessary. 
Upon completing pre-contract training, written agreements are entered into with both City and non-City 
agencies. Written agreements include measurable objectives, monthly reporting requirements, 
reimbursement processes, CDBG requirements applicable, and insurance requirements. 
During the year, the City performs ongoing monitoring including fiscal audits, desk audits, agency risk 
assessments, and formal site visits. Grantees provide monthly reports that quantify the number of 
clients/households served and units of service to demonstrate progress toward their goals and 
objectives as well as a narrative describing the work being done. The monthly reports allow the City to 
continuously monitor and evaluate progress and provide technical assistance to mitigate any unforeseen 
barriers or challenges. In addition, City staff review reports and source documents for accuracy, cost 
allowability and reasonableness prior to reimbursement. 
In addition to a monthly review of Progress Reports and Invoices, risk assessments are completed based 
on the desk audits utilizing a Program Performance Monitoring Checklist. After completing the risk 
assessment and identifying areas for review, staff coordinates site visits with the subgrantees. At the site 
visits, staff conducts an entrance discussion with key agency staff. Following review, City staff conducts 
exit conferences to discuss preliminary findings and concerns and later prepares and delivers formal 
monitoring letters. The City then follows up to ensure that corrective actions are addressed.

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Expected Resources 
 
AP-15 Expected Resources - 91.420(b), 91.220(c)(1,2) 
Introduction 
The City of Chandler receives Community Development Block Grant funding from the United States Department of Housing and Urban 
Development (HUD) as an ‘entitlement community’ and is the CDBG lead agency; funds are received based on an annual formula. 
The City also receives HUD HOME funding as a member of the Maricopa County HOME Consortium (Consortium). The Consortium is a legal 
entity created through an intergovernmental agreement between Maricopa County, the Cities of Avondale, Chandler, Glendale, Peoria, 
Scottsdale, Surprise, Tempe and the Town of Gilbert. Each Consortium member receives a pro rata share of funds and uses them to meet the 
needs of their community. The County’s 5-year Consolidated Plan and Annual Action Plans also include the housing needs and activities of 
Chandler. 
Numerous local resources leverage HUD funding to address the needs of Chandler residents. Local funds are allocated through an annual grant 
process. 
• 
Social Services Fund. Each fiscal year, the City allocates funding to nonprofit agencies that provide supportive public services to Chandler 
residents with low and moderate income. 
• 
Acts of Kindness Program. The Acts of Kindness (AOK) donation program was developed in July 2000 to give residents an opportunity to 
voluntarily contribute $1 with their utility payment each month. AOK supports public service programs that provide basic needs such as 
food, shelter, clothing, medical services and transportation to Chandler residents with low and moderate income. 
• 
Youth Enhancement Program. The Youth Enhancement Program supports the development and operation of programs for youth 
activities, scholarships, sports activities, mentoring, intervention and learning programs. 
• 
Veteran’s Transportation. The Veteran’s Transportation Program funds agencies that provide transportation to service centers and other

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locales for Veterans with low income. 
Additional local funds are used to leverage funding by supporting staff and resources within the Neighborhood Resources Department including 
services to individuals experiencing homelessness. 
Federal funds, including those administered by the State of Arizona such as the Low Income Housing Tax Credit Program and National Housing 
Trust Fund as well as Public Housing and Section 8 (Housing Choice Voucher) programs are critical resources to leverage CDBG and HOME funds. 
The City of Chandler also applies for other state and foundation funding to leverage these local and federal funds. 
Anticipated Resources 
Program 
Source 
of 
Funds 
Uses of Funds 
Expected Amount Available Year 1 
Expected 
Amount 
Available 
Remainder 
of ConPlan  
$ 
Narrative Description 
Annual 
Allocation: 
$ 
Program 
Income: 
$ 
Prior Year 
Resources: 
$ 
Total: 
$ 
CDBG 
public - 
federal 
Acquisition 
Admin and 
Planning 
Economic 
Development 
Housing 
Public 
Improvements 
Public Services 
1,443,707 
30,000 
161,613 1,635,320 
5,818,000 
Community Development Block Grant 
(CDBG) funds may be used for a variety of 
activities that meet the needs of low- and 
moderate-income residents and 
communities. Eligible activities are public 
services, economic development, and 
capital improvements such as 
infrastructure, facilities, and housing. 
Each activity must meet a HUD objective. 
Table 18 - Expected Resources – Priority Table 
 
Explain how federal funds will leverage those additional resources (private, state and local funds), including a description of how 
matching requirements will be satisfied

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Social Services, Youth Enhancement, Veteran's Transportation and Acts of Kindness Fund leverage federal funds for public services activities. 
Local bond funds supplement federal funding for capital improvements projects. HOME matching requirements are met on a project by project 
basis, with all match funds currently retained by Maricopa County.

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If appropriate, describe publically owned land or property located within the jurisdiction that 
may be used to address the needs identified in the plan 
The City of Chandler owns five public housing sites, 103 scattered site houses and several vacant parcels 
of land. Over the five years, these assets may be considered for potential development or 
redevelopment to increase affordable housing opportunities for Chandler residents with low and 
moderate income. 
Discussion

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Annual Goals and Objectives 
AP-20 Annual Goals and Objectives - 91.420, 91.220(c)(3)&(e) 
Goals Summary Information  
Sort 
Order 
Goal Name 
Start 
Year 
End 
Year 
Category 
Geographic 
Area 
Needs Addressed 
Funding 
Goal Outcome Indicator 
3 
Support Public 
Services and 
Promote Fair 
Housing 
2020 2025 Homeless 
Non-Housing 
Community 
Development 
Citywide 
Public Services 
and Fair Housing 
CDBG: 
$558,718 
Public service activities other than 
Low/Moderate Income Housing 
Benefit: 687 Persons Assisted 
Homelessness Prevention: 252 
Persons Assisted 
5 
Neighborhood 
Revitalization 
2020 2025 Non-Housing 
Community 
Development 
CDBG 
Eligible 
Areas 
Neighborhood 
Revitalization 
CDBG: 
$166,326 
Housing Code 
Enforcement/Foreclosed Property 
Care: 12000 Household Housing 
Unit 
7 
Maintain Owner-
Occupied Housing 
2020 2025 Affordable 
Housing 
Citywide 
Affordable 
Owner-Occupied 
Housing 
CDBG: 
$621,711 
Homeowner Housing 
Rehabilitated: 45 Household 
Housing Unit

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Sort 
Order 
Goal Name 
Start 
Year 
End 
Year 
Category 
Geographic 
Area 
Needs Addressed 
Funding 
Goal Outcome Indicator 
8 
Administration 
2020 2025 Administration 
Citywide 
CDBG 
Eligible 
Areas 
Affordable Rental 
Housing 
Affordable 
Owner-Occupied 
Housing 
Public Services 
and Fair Housing 
Improve or 
Develop Public 
Facilities 
Neighborhood 
Revitalization 
CDBG: 
$288,565 
Other: 1 Other 
Table 19 – Goals Summary 
 
Goal Descriptions 
 
3 Goal Name 
Support Public Services and Promote Fair Housing 
Goal 
Description 
Provide needed public services within the City of Chandler to persons with predominately low and moderate income using 
CDBG funds not to exceed the 15% annual expenditure limit, unless a waiver is provided by HUD due to emergency 
situations such as COVID-19 pandemic. Clients assisted may include persons experiencing homelessness, at-risk of 
homelessness, or have special needs.  
5 Goal Name 
Neighborhood Revitalization 
Goal 
Description 
Improve living conditions and foster neighborhood preservation through targeted code enforcement activities in CDBG-
eligible areas, and provide referrals for assistance to households with low and moderate income.

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7 Goal Name 
Maintain Owner-Occupied Housing 
Goal 
Description 
Support housing rehabilitation programs for Chandler homeowners. Improve neighborhood conditions and living 
conditions for homeowners with low and moderate income through emergency repairs, minor repairs, ADA modifications 
and exterior improvements to housing units. 
8 Goal Name 
Administration 
Goal 
Description 
Administer funds in accordance with program requirements.

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AP-35 Projects - 91.420, 91.220(d) 
Introduction  
The following projects will be funded using CDBG funds in the 2020 Annual Action Plan. The City of 
Chandler's planned HOME activities are included in Maricopa County's Annual Action Plan. Section 8, 
Public Housing Capital Funds and General Funds are not included in these projects and will be dedicated 
to non-CDBG funded activities. 
# 
Project Name 
1 Rent and Utility Assistance 
2 Client Services 
3 Fair Housing Training 
4 Public Housing Youth Program 
5 Case Coordination and Homeless Housing 
6 Code Enforcement - Low-Mod Neighborhoods 
9 Homeowner Rehabilitation 
10 CDBG Administration 
Table 20 – Project Information 
 
Describe the reasons for allocation priorities and any obstacles to addressing underserved 
needs 
The City annually issues an RFP to distribute funding to nonprofit and City departments that may utilize 
CDBG funds to address priority needs. The City requires grantees to include a performance 
measurement strategy in funding proposals to demonstrate that proposed services will enhance the 
lives of City residents and meet identified needs. The strategy quantifies long- and short-term goals, 
activities, outputs and outcomes. It includes client demographics, projections of the number of 
individuals and households that will be served, and annual unit-of-service projections. The primary 
obstacle to addressing underserved needs is insufficient funding and limitations of funding sources. In 
addition, many nonprofit agencies serve multiple jurisdictions in the region and few are dedicated solely 
to providing services in Chandler.

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AP-38 Project Summary 
Project Summary Information 
 
1 Project Name 
Rent and Utility Assistance 
Target Area 
Citywide 
Goals Supported 
Support Public Services and Promote Fair Housing 
Needs Addressed 
Public Services and Fair Housing 
Funding 
CDBG: $294,491 
Description 
Rent and utility assistance for Chandler residents with low and moderate income. 
Target Date 
6/30/2021 
Estimate the number and type 
of families that will benefit 
from the proposed activities 
84 Low/Moderate Households (252 Persons) 
Location Description 
Citywide 
Planned Activities 
Provide rent and utility assistance to households with low and moderate income facing eviction or 
hardship as a result of COVID-19. 
2 Project Name 
Client Services 
Target Area 
Citywide 
Goals Supported 
Support Public Services and Promote Fair Housing 
Needs Addressed 
Public Services and Fair Housing 
Funding 
CDBG: $153,727

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Description 
Client services for Chandler residents experiencing homelessness, housing insecurity, or crisis 
intervention. 
Target Date 
6/30/2021 
Estimate the number and type 
of families that will benefit 
from the proposed activities 
290 Low/Moderate Clientele 
Location Description 
Citywide 
Planned Activities 
Provide direct, intensive client services to individuals experiencing homelessness in Chandler. Funding 
will support one Client Services Specialist and one Community Navigator who will locate and establish 
relationships with persons who are chronically homeless and medically vulnerable; coordinate care and 
communications with appropriate service providers; facilitate access to housing; and provide support 
and advocacy necessary to help them stay housed. 
3 Project Name 
Fair Housing Training 
Target Area 
Citywide 
Goals Supported 
Support Public Services and Promote Fair Housing 
Needs Addressed 
Public Services and Fair Housing 
Funding 
CDBG: $7,500 
Description 
Conduct fair housing activities to affirmatively further fair housing and promote free housing choice in 
the City of Chandler. Fair housing activities are essential in order to provide the community and housing 
providers with knowledge of their fair housing rights and responsibilities. 
Target Date 
6/30/2021 
Estimate the number and type 
of families that will benefit 
from the proposed activities 
100 Low/Moderate Clientele  
Location Description 
Citywide

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Planned Activities 
Conduct fair housing activities to affirmatively further fair housing and promote free housing choice in 
the City of Chandler. Activities include training, counseling, and referral services to provide information 
on fair housing rights and on the availability of housing in a wide variety of locations. Fair housing 
trainings are conducted in person at community gatherings, partner agency locations, and community 
centers. In addition, the worldwide web, social media, and print and promotional materials are used. 
4 Project Name 
Public Housing Youth Program 
Target Area 
Citywide 
Goals Supported 
Support Public Services and Promote Fair Housing 
Needs Addressed 
Public Services and Fair Housing 
Funding 
CDBG: $78,000 
Description 
Activities are offered after school and during school breaks and include community sports and other 
specialized events. The after-school program is held at four Public Housing family sites and offers 
homework assistance, arts and crafts, and indoor/outdoor recreation on regular school days. 
Target Date 
6/30/2021 
Estimate the number and type 
of families that will benefit 
from the proposed activities 
 280 Low/Moderate clientele 
Location Description 
Citywide 
Planned Activities 
Provide after school and intersession programming to youth, ages 6-18, who reside in Chandler's four 
Public Housing family sites. Activities include academic support; mentoring; youth development; arts; 
books and reading services; and sports and recreation. Programming is offered Monday through Friday 
on regular school days at each public housing site. During intercession, youth from all four sites come 
together to participate in regular programming and special events. In the summer months, activities are 
offered in the morning for younger children, in the afternoon for all ages, and in the evening for teens. 
Project Name 
Case Coordination and Homeless Housing

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5 Target Area 
Citywide 
Goals Supported 
Support Public Services and Promote Fair Housing 
Needs Addressed 
Public Services and Fair Housing 
Funding 
CDBG: $25,000 
Description 
Case management and supportive services for homeless families. 
Target Date 
6/30/2021 
Estimate the number and type 
of families that will benefit 
from the proposed activities 
 5 Low/Moderate Households (17 individuals) 
Location Description 
Citywide 
Planned Activities 
Assist Chandler families experiencing homelessness in obtaining and maintaining permanent housing 
through long-term shelter, rapid rehousing, and case coordination. Save the Family is unique in its 
provision of a scattered-site long-term shelter model, which allows families to stay integrated in their 
community near their natural support systems while they are in transition to permanency. Scattered-
site shelter is provided in the cities of Mesa and Tempe. Scattered-site rapid rehousing services are 
provided throughout Maricopa County, but primarily in the East Valley cities of Chandler, Mesa, Tempe, 
Scottsdale, and Gilbert. 
6 Project Name 
Code Enforcement - Low-Mod Neighborhoods 
Target Area 
CDBG Eligible Areas 
Goals Supported 
Neighborhood Revitalization 
Needs Addressed 
Neighborhood Revitalization 
Funding 
CDBG: $166,326 
Description 
Improve and revitalize neighborhoods and housing conditions through continued inspections and code 
enforcement in CDBG eligible areas.

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Target Date 
6/30/2021 
Estimate the number and type 
of families that will benefit 
from the proposed activities 
12,000 households; 1,000 violations 
Location Description 
CDBG eligible areas 
Planned Activities 
Continue the systemic, proactive inspection program in CDBG eligible areas, with an emphasis on north 
Chandler. The program supports 1.5 full-time Code Inspectors and a .3 full-time Neighborhood 
Preservation Technician specifically assigned to initiate code enforcement inspections and take 
necessary enforcement actions to remediate neighborhood degradation. Residents receive an advisory 
notice providing information about common code violations for self-evaluation and correction prior to 
inspection. 
7 Project Name 
Homeowner Rehabilitation 
Target Area 
Citywide 
Goals Supported 
Maintain Owner-Occupied Housing 
Needs Addressed 
Affordable Owner-Occupied Housing 
Funding 
CDBG: $621,711 
Description 
Owner-Occupied, Single Family Housing Rehabilitation Program 
Target Date 
6/30/2021 
Estimate the number and type 
of families that will benefit 
from the proposed activities 
45 low/moderate households; (45 individuals) 
Location Description 
Citywide 
Planned Activities 
Assist and provide services to single-family, Chandler homeowners with low and moderate income, who 
have significant housing rehabilitation needs.

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8 Project Name 
CDBG Administration 
Target Area 
Citywide 
CDBG Eligible Areas 
Goals Supported 
Administration 
Needs Addressed 
Affordable Rental Housing 
Affordable Owner-Occupied Housing 
Public Services and Fair Housing 
Improve or Develop Public Facilities 
Neighborhood Revitalization 
Funding 
CDBG: $288,565 
Description 
Administration of CDBG Activities 
Target Date 
6/30/2021 
Estimate the number and type 
of families that will benefit 
from the proposed activities 
  
Location Description 
Citywide 
Planned Activities 
Administration of CDBG Activities

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AP-50 Geographic Distribution - 91.420, 91.220(f) 
Description of the geographic areas of the entitlement (including areas of low-income and 
minority concentration) where assistance will be directed  
The City of Chandler consists of approximately 65 square miles and shares boundaries with the Town of 
Gilbert, Cities of Mesa, Phoenix, and Tempe, and the Gila River Indian Community. Chandler has reached 
its physical geographical limits, with the exception of a few remaining County islands. Downtown 
Chandler and several neighborhoods in zip codes 85224 and 85225 are long-established and have higher 
concentrations of low and moderate income and minority households. There are 11 Census Block 
Groups where at least 51% of the population is low and moderate income, and another 26 where at 
least 36.68% of the population is low and moderate income; these are Community Development Block 
Grant-eligible areas. 
Pursuant to the specific projects identified in AP-35, the commitment of CDBG funding will be based 
primarily on low and moderate income requirements of clients assisted, special needs and those 
experiencing homelessness. Capital projects and code enforcement provide area benefit and are 
targeted in CDBG-eligible areas.  
Geographic Distribution 
Target Area Percentage of Funds 
Citywide 
90 
Table 21 - Geographic Distribution  
 
Rationale for the priorities for allocating investments geographically  
Resources will be committed pursuant to input received from citizens, stakeholders and providers 
during the development of the 2019 Community Needs Assessment. Public services are allocated 
throughout the City based on an individual's income eligibility. Rehabilitation services are also provided 
based on client eligibility, of which income is one of the criteria. City or public facility improvements or 
expansion projects, and code enforcement are examples of CDBG-funded activities that are targeted to 
CDBG-eligible areas. 
 
Discussion

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AP-85 Other Actions - 91.420, 91.220(k) 
Introduction 
The City will continue prior city policies/programs and enhance the programs as needed. Although no 
major obstacles have been faced, the growing wealth disparity will continue to push Chandler to find 
new partnerships and better ways to work together.  
Actions planned to address obstacles to meeting underserved needs 
The primary obstacles to meeting underserved needs are insufficient funding and rigid regulations. The 
City allocates both general funds and federal funds, both limited in funding, to nonprofits and City 
departments to serve the most vulnerable residents in the community. The City works to serve short-
term needs while implementing long-term strategies to help the individual or family achieve self-
sufficiency. The City works across the continuum from families and individuals in emergency situations 
working to achieve shelter and food to families and individuals struggling to make a repair on their 
home. Throughout the continuum, the goal is to achieve stability and reduce the incidence of poverty in 
the future. The City will continue to seek other funding sources with flexible regulations to meet the 
needs of the community as the funding is available.  
Actions planned to foster and maintain affordable housing 
The City is constantly looking for ways to maintain affordable housing and expand the inventory as the 
housing market continues to tighten. The City of Chandler utilizes a combination of CDBG and HOME 
funding to address and expand affordable housing. The City offers the Emergency Home Repair program 
and Home Modification program to assist Chandler homeowners who are low and moderate income 
with emergency repairs, ADA repairs, and exterior improvements that would not be fixed otherwise. 
These programs keep homeowners in a safe, affordable home that often they have lived in for years. 
Finally, the City of Chandler looks to create and preserve affordable housing through the use of CDBG 
funds in the coming five years.  
Actions planned to reduce lead-based paint hazards 
To reduce the risk of lead poisoning, information is distributed to participants in City housing programs. 
The City follows strict HUD guidelines for testing and abatement of lead-based paint and other 
hazardous substances, and requires compliance from its contractors and subcontractors. Any structure 
built before 1978 that is proposed for rehabilitation under federal programs, is tested for lead-based 
paint. Notices and requirements regarding testing and removal of lead-based paint are provided to 
program participants, contractors and project sponsors. 
The City will continue to utilize HOME funding to address affordable renting and affordable 
homeownership within Chandler depending on each individual’s needs. Through nonprofit partnerships, 
the City works hand in hand to offer activities that provide fair housing information, housing counseling

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and education to residents seeking affordable first time housing.  Through the City’s funding of 
Newtown Community Land Trust, there are over 60 residents who are now first time homebuyers in 
Chandler. In addition to Newtown, the City funds a Tenant Based Rental Assistance Program for 
individuals experiencing homelessness in Chandler who work to reach long-term stability while in the 
program working with case management. Finally, the City operates a robust affordable rental housing 
program.  The City's Housing and Redevelopment Division manages 486 Section 8 Housing Choice 
Vouchers, as well as 303 public housing units. 
 
Actions planned to reduce the number of poverty-level families 
The City of Chandler will continue to work collaboratively with nonprofits, the Continuum of Care, and 
other cities in the valley to address poverty collectively. The City will continue to fund agencies that will 
alleviate the effects of crisis for individuals who are low and moderate income especially those 
experiencing homelessness, by providing basic services such as food, clothing, necessary medical care, 
job training and employment supports, as well as case management services, and also providing short 
and long-term housing solutions such as shelter, tenant based rental assistance, and rapid rehousing.  
Actions planned to develop institutional structure  
The City will continue to participate in the regional Continuum of Care including workgroups and sitting 
on the Continuum of Care Board, working collaboratively with the East Valley City Managers and 
assisting with For Our City - Chandler. In addition, the City will continue to develop public/private 
partnerships to address housing, finance and community development efforts. 
Actions planned to enhance coordination between public and private housing and social 
service agencies 
Chandler will continue to work with For Our City to coordinate resources to Chandler’s most vulnerable 
residents. For Our City is a network of faith-based organizations, nonprofits, service organizations, 
businesses, and the City of Chandler working together in unity and compassion to help the residents of 
Chandler. Using the For Our City network, Chandler can connect nonprofits, volunteers, and vulnerable 
individuals together to serve the most effectively.  
Discussion

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Program Specific Requirements 
AP-90 Program Specific Requirements - 91.420, 91.220(l)(1,2,4) 
Introduction 
The following provides details on program specific requirements for the Community Development Block 
Grant. 
Community Development Block Grant Program (CDBG)  
Reference 24 CFR 91.220(l)(1)  
Projects planned with all CDBG funds expected to be available during the year are identified in the 
Projects Table. The following identifies program income that is available for use that is included in 
projects to be carried out.  
 
 
1. The total amount of program income that will have been received before the start of the 
next program year and that has not yet been reprogrammed 
30,000 
2. The amount of proceeds from section 108 loan guarantees that will be used during the 
year to address the priority needs and specific objectives identified in the grantee's 
strategic plan. 
0 
3. The amount of surplus funds from urban renewal settlements 
0 
4. The amount of any grant funds returned to the line of credit for which the planned use 
has not been included in a prior statement or plan 
161,613 
5. The amount of income from float-funded activities 
0 
Total Program Income: 
191,613 
 
Other CDBG Requirements  
 
1. The amount of urgent need activities 
0 
 
 
 
2. The estimated percentage of CDBG funds that will be used for activities that 
benefit persons of low and moderate income.Overall Benefit - A consecutive period 
of one, two or three years may be used to determine that a minimum overall 
benefit of 70% of CDBG funds is used to benefit persons of low and moderate 
income. Specify the years covered that include this Annual Action Plan. 
85.00%

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Discussion 
A period of three (3) years will be used to determine that a minimum overall benefit of 70% of CDBG 
funds is used to benefit persons with low and moderate income.

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Appendix - Alternate/Local Data Sources