Strategic Plan and Progress on Prior Plan

City of Chandler — Regular Meeting (2021-04-05)

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Attachment P
City of Chandler Housing and
Redevelopment’s Strategic Plan
An Updated Vision for
Affordable Housing in Chandler
2020-2025

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TABLE OF CONTENTS
I. Purpose of the Strategic Plan ............................................................................................... 3
II. The Vision Statement ............................................................................................................ 4
III. The Mission Statement.......................................................................................................... 4
IV. Strategic Goals and Objectives: ............................................................................................ 4
V. Guiding Principles: ................................................................................................................. 7
Progress Report on Prior Five-Year Plan (FY2015-2020) .......................................................... 8

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I. Purpose of the Strategic Plan

The City of Chandler Housing and Redevelopment Division (a.k.a. the Chandler Housing
Authority) has historically served the housing needs of persons whose income is low and
very low in the City of Chandler through HUD funded low rent public and Section 8 housing.
CHRD has provided “decent, safe, and sanitary” low-income public housing to Chandler’s
citizens since 1972. Throughout the decades the needs of our community have changed, and
our agency needs a strategic plan to meet the changing needs proactively.

The Chandler’s Housing and Redevelopment Division (CHRD) is poised to transition from a
provider of decent safe and sanitary housing to the provider of affordable housing that
meets a higher community vision. This transition involves the potential disposition,
demolition, or conversion of properties that no longer meets CHRD’s and City of Chandler
viability and community standards. Strategies include redevelop opportunities through
HUD’s repositioning strategies to leverage a public private partnership. In order to facilitate
this challenging and lofty agenda, CHRD will pursue leveraging some of its limited resources
to develop a creative plan that may allow CHRD to fund and execute the change. We must
consider doing some things we have never done before.

The planning and achievement of our updated vision will result in the delivery of higher
quality, affordable housing for our residents and applicants; and the utilization of staff
intellectual resources to effectively direct the assets of the Chandler Housing Authority. Staff
comprised of resources positioned in the Central Cost Center will investigate and potentially
function more as a quasi-enterprise entity to become financially stronger and less
dependent on unreliable HUD funding. This is one of the principle purposes of our Strategic
Plan.

The Public Housing Authority Commission (the governing Board), the Housing and
Redevelopment Manager, and staff of the CHRD, envision an evolving affordable housing
product to better serve the modern needs of the City of Chandler. The older “Public Housing”
product has served the needs of our community but is now at the point that it is dated and
lacking modern design and functionality to fit the needs of our family residents. Meeting the
needs is a challenging objective that significantly impacts the lives of our residents and the
future of the community. To systematically transition our housing assets from the current
federally funded “Low Rent and Section 8 Public Housing” to a product of mixed-income
affordable housing products will take the coordination and cooperation of the CHRD,
residents, City of Chandler and the federal government.

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II. The Vision Statement

Vision Statement:

Creating and sustaining healthy, diverse neighborhood housing opportunities that
promote individual responsibility, economic growth, human dignity and hope for the
future.

III. The Mission Statement

Mission Statement:

The City of Chandler Housing and Redevelopment Division (CHRD), together with our
community partners, work to maintain safe, decent and affordable housing for low income
individuals and families within our community.

IV.
Strategic Goals and Objectives:
COCHRD Goals are as follows:
Goal One: Assist the availability of affordable, decent, safe and affordable housing.
Goal Two: Improve community quality of life and economic vitality.
Goal Three: Promote self-sufficiency and asset development of families and individuals.
Goal Four: Ensure Equal Opportunity in Housing for all Americans.

COCHRS Objects to meet these goals are to:
1) Manage the Housing Choice Voucher and Public Housing programs in an efficient and
fiscally sustainable manner that will result in compliance and excellent customer
service

Continue to meet all criteria as a High Performing public housing authority in HUD’s PHAS
and SEMAP assessment. Promote a work environment that is motivating, dynamic and
innovative. Provide staff training to keep pace with changing federal housing programs.
Maintain policies and procedures in compliance with current HUD regulations and
standards.

2) Maintain and strengthen financial viability

Work to achieve positive cash flow within each managed program and asset. This includes
continuing to increase the sources of nonfederal and federal funding. This may require a
number of years of transition to accomplish. The Administrative and Management center
may also look for opportunities to manage or acquire other affordable housing units and
added them to the portfolio. When developing HUD income streams may involve
developing partnerships with private or nonprofit entities through the use of tax credits
and project based vouchers as well as other innovative financing vehicles. It may also

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include revenues from fee for service based professional property management services.

3) Improve public housing through demolition, disposition, or a combination of
redevelopment and demolition, to transition our residents into more modern
affordable housing family developments

Upgrade and modernize public housing developments by developing a variety of housing
options including preserving current public housing, and/or reposition public housing into
public/private partnership. Evaluate and implement rehabilitation of existing housing or
replace existing stock with new construction, when feasible to increase livability and
sustainability of our community.

The Rental Assistance Demonstration (RAD), Section 18 (disposition), and other innovative
approaches (i.e. financed with low income housing tax credits, federal home loan bank,
federal and other sources) enhances the quality of life, promote responsibility and
accountability of our residents. Through HUD’s repositioning strategy options consider
increasing existing multi-family units count, reduce the number of existing multi-family sites
to maximize operation efficiency, increase the number of units for seniors, consider mixed
income housing, construct new rental housing developments, and provide homeownership.

4) Reposition the Scattered Site (nonfederal and federal) housing stock

Through rehabilitation, disposition, (sale of properties) reposition assets to more multi-
family style properties that are consolidated and less costly to manage. Utilize the proceeds
from the sale of any assets to support and develop a new rental units and a self-sustaining
community enhancing homeownership program.

5) Continue to expand case management for our housing residents and participants
and link to other human and social service providers

Target and acquire available grants for continued development of innovative approaches for
aiding responsible residents to achieve increased family self-sufficiency. Continue to
increase the Family Self Sufficiency

To determine how to identify the different tenant population types that utilize our
affordable housing products and examine how to best serve those individuals and families
to aid them to become self- sufficient or less reliant on the safety net programs. Connect
with the transportation, family support services and other business community to increase
self- sufficiency.

The challenge is to find resources to evaluate, match and link tenants/families that have
social/human services needs with providers that can assist our families. Tenant self-
sufficiency will free up existing affordable housing for others to use. This will bend the curve
for the growing need for more affordable housing.

6) Require greater accountability for participants and landlords of all HCV programs

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Educate and train staff, participating and potential landlords in how existing HCV program
regulations support stricter lease enforcement by landlords and lease compliance by
participants to ensure that responsible and respectful participants are welcomed in every
neighborhood. Expand Chandler’s family self-sufficiency participation to demonstrate
increased responsibility of participants to the community as more become self-supporting
and free of all sources of subsidy.

7) Achieve greater accountability for public housing residents through strengthened
lease enforcement and lease provisions as well as enhanced monitoring and training.

Develop, revise and refine lease provisions, administrative rules and supporting policies and
procedures to create an enforceable lease that will sustain challenges through the hearing
and court processes. Link appropriate infractions to a fee structure. Allocate staff time and
resources to the timely processing of lease and rule enforcement.

8) Continue to improve efficiency and effectiveness of our work force through
targeted training programs, ongoing evaluations and hiring/retention practices.

Key staff and leadership positions will be retiring and leaving the Housing and
Redevelopment Division over the next five years. Recruitment and retention of qualified
staff will become critical as the Division transitions to new leadership in all key supervisory
positions. Training and elevation of qualified existing Housing staff will be necessary as long
term experienced staff leave the Division. Consultants and on-site training may become
necessary as vacancies occur.

9) Continue to focus on curb appeal of the exterior and interior of all of our
developments.

Focus staff on the importance of attention to detail in improving resident and public
perception as well as our ability to effectively market our buildings. Monitor Housing Division
Performance Indicators within the Central Cost Center and report to the Housing and
Human Services Commissioners.

10) Provide a safe environment for our residents.

Utilize lease enforcement, pre-lease screening, as well as city security efforts to screen or
remove from tenancy those who are irresponsible and / or disrespectful with respect to the
lease, vision and mission objectives. All programmatic efforts for families are to be focused
on measures that will aid families to develop abilities necessary to move up and out of public
housing.

11) Develop and implement a streamlined online application and waiting list process.

Utilize an online process for applicants to submit applications and update applicant
information without having to complete and submit a paper form.

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12) Utilize a random lottery system for wait list placement.

Utilize a lottery system for pre-applicant placement on the waitlist to be determined by a
random lottery system to include preferences, thereby allowing all applicants with
preferences the opportunity for an eligibility appointment no matter the place on the list.

V. Guiding Principles:

1) Partnership and continued relationship and participation in Chandler’s housing programs
is contingent upon the partner maintaining alignment with Chandler’s Vision and Mission
quality criteria. This guiding principle applies to existing and future landlords, development
partners, and recipients of housing assistance.

2) Affordable housing exists and Chandler may develop, and/or acquire affordable housing
that delivers an income mix ratio to the maximum extent feasible with the following targets:
(+/- 10 percent tolerance of):

a. 80% - Low-Income/Public Housing/Housing Choice Voucher - Section 8
b.15 % - Affordable Housing /Tax Credit
c. 5% - Market Rate or Near Market Rate income

3) For strategic planning purposes, planning term lengths shall be as follows:

a. Short Term - 1 Year or Less.
b. Mid Term - Greater than 1 Year and less than 3 Years.
c. Long Term - Greater than 3 years

4) Homeownership – Chandler will seek to develop appropriate homeownership
opportunities to assist in transitioning residents who demonstrate capacity to independently
own and manage a home.

5) The Housing Division staff will build capacity for development, acquisition, and
management of new/rehabilitated units through the Operating/Capital Fund Leveraging, Tax
Credits, Acquisition, Partnership and other affordable housing opportunities with developers
whose products align with our vision and mission.

8) Develop, acquire or rehabilitate affordable housing utilizing energy efficient building
practices and environmentally friendly building designs/products to the maximum extent
feasible.

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Progress Report on Five-Year Plan (FY2020-2025)

The City of Chandler Housing and Redevelopment Division (COCHRD) has worked toward
achieving the goals outlined in the Five-Year Strategic Plan 2020-2025.
Goal One: Assist the availability of affordable, decent, safe and affordable housing.
Goal Two: Improve community quality of life and economic vitality.
Goal Three: Promote self-sufficiency and asset development of families and individuals.
Goal Four: Ensure Equal Opportunity in Housing for all Americans.
Staff and Public Housing Authority Commission (PHAC) have embraced the challenging steps
involved in working toward promoting affordable housing, creating opportunities for economic
self-sufficiency and the availability of an affordable living environment free from
discrimination.

Below is the progress towards each goal in the five-year plan ending FY2021
(June 30, 2021)

Goal One: Assist the availability of affordable, decent, safe and affordable housing.
Goal Two: Improve community quality of life and economic vitality.
Goal Three: Promote self-sufficiency and asset development of families and individuals.
Goal Four: Ensure Equal Opportunity in Housing for all Americans.

Goal One: Assist the availability of affordable, decent, safe and affordable housing.

Objective 1: Manage the Housing Choice Voucher and Public Housing programs in an
efficient and fiscally sustainable manner that will result in compliance and excellent
customer service.

Progress: COCHRD continues to meet all criteria as a High Performing public housing authority
in HUD’s PHAS and SEMAP assessment. PHAS total score of 96 in Public Housing. SEMAP
Score 100.

The waiting list for Public Housing and HCV is currently closed. In 2020, the COCHRD purged
the Public Housing and Housing Choice Voucher waiting list.

COCHRD Division continues to operate and provide customer service to housing residents
through housing programs, to include HCV, public housing, affordable housing program, and
TBRA. The global pandemic of the Corona Virus (COVID-19) caused COCHRD to adopt another
customer service option to include touchless administration of services. COCHRD
implemented an online (Waitwhile software on the website) as well as the call-in to front desk
phone to request for appointments. This last year, COCHRD continues to upgrade our housing
software systems and purchased Compliance Exchange to add to the RENTCafe (resident and
landlord portale) for HCV and public housing programs. COCRHRD transitioned to an
electronic file system that allows residents/participants upload documents on a secure system.
A physical drop box was installed outside the Housing office to allow residents/participants to
hand deliver documents as an alternative. COCHRD continues to utilize the HUD approved

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waivers related to the operations of the agency as posted on the website, and include in the
PHA plan. These waivers were adopted by Chandler April 13, 2020 and continued through the
next FY2021.

Public housing vacancy rate continued to remain steady, with only approximately a 0.50
percent vacancy rate over the preceding annual term between July 1, 2020 and June 30, 2021.
Staff continues to monitor this area daily to turn units around and fill vacancies as quickly as
possible.

Other housing programs includes owning and operating eleven (11) affordable housing (two
townhomes – HOME funded, three condos, four scattered senior housing single-family homes,
and two duplexes). The affordable housing stock will continue to be rented at below market
rents that will be affordable to families that make between 50%-80% of area medium income
with rents between $1,102 and $875.

Tenant based rental assistant (TBRA) program has a total of 24 clients and uses coordinated
support service provided by AZCEND that conducts case management to those who were
formally homeless.

Outreach and community involvement is required as per federal requirements. COCHRD
established a Resident Advisory Board (RAB) comprised of both Public Housing residents and
HCV Program participants to review the Annual PHA Plan and provide comments to program
policies. The comment period is between Jan. 24, 2021 and March 8, 2021. RAB meetings were
held on Dec. 17, 2020, Feb. 25, 2021, both in English and in Spanish.

Objective 2: Maintain and strengthen financial viability

Progress: COCHRD operates in a fiscally prudent manner. The City of Chandler general fund
contributes $387,257 in annual ongoing funding, to support and help shore up the HUD Public
Housing and Sec-8 Programs. Our current Public Housing reserve is over three million
dollars. These actions have helped to stabilize our financial conditions and maintain an
excellent level of operations.

Management staff is keeping an eye towards diversifying financial interests in our HUD
portfolio. Staff is in the initial phase of exploring and researching the Rental Assistance

In 2020, the COCHRD was successful in keeping our elderly Kingston Arms Apartments
designated for the elderly. The renewal of Kingston Elderly Designation is due August 2022.

Chandler has expanded the housing programs stock through the creation of housing location
maps, landlord outreach, and by consistently monitoring the payment standard for the
Housing Choice Voucher program. Our Housing Division adjusted the payment standards
effective 1/1/21 to adjust for the recent increases in our local market rents.

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Bedroom Size

Payment Standard
0
$896
1
$1,084
2
$1,314
3
$1,765
4
$2,010
5
$2,219
6
$2,508

We have set systems in place to maintain a high voucher utilization rate and plan to work
within the HUD guidelines to maximize the utilization of the Housing Choice Voucher program
vouchers and/or budget. HCV utilized close to 92 percent of the vouchers HUD has allocated to
Chandler during this period and utilized 100% of funding. However, maintaining our utilization
rate will continue to be a challenge in 2021, as we work to maintain our ability to service those
in need with the peculiar demands of managing varying costs within a budget based system of
funding.

In 2021, the COCHRD intends to apply for Family Unification Program Vouchers and available
eligible special vouchers.

Goal Two: Improve community quality of life and economic vitality.

Objective 3: Improve public housing through demolition, disposition, or a combination
of redevelopment and demolition, to transition our residents into more modern
affordable housing family developments.

Progress: Demonstration (RAD) and or Demo/Dispo programs to encourage redevelopment of
303 public housing units. In addition, Tax Credit projects, tax exempt bonds or other grants
may play a role in transforming COCHRD revenue stream in this year. In 2019, COCHD
procured financial consultant to develop options for redevelopment. In 2020, COCHRD issued
an Request for Qualification and Request for Proposal addition, the COCHRD may submit to
submit a RAD application in 2020.

When developing HUD income streams may involve developing partnerships with private or
nonprofit entities through the use of tax credits and project based vouchers as well as other
innovative financing vehicles. COCHRD is looking into utilizing Rental Assistance Demonstration
(RAD) to convert public housing to project based Section 8. COCHRD conducted RAD due
diligence activities over this past year to reposition public housing stock through these
activities:
•
Completed Public Housing Capital Needs Assessment Report for Multi-Family
properties Sites 1-5 (June 23, 2020)
•
Distributed Public Housing Resident Survey (August 5, 2020)
•
Mailed Resident Information Letter regarding RAD (August 10, 2020)
•
Conducted Resident Information Meeting #1 via Webex (August 20, 2020)
•
Presented for approval PHAC 2020-2025 Five Year and Annual Plan and approval for

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RAD application submission (August 24, 2020)
•
Release RFQ for Qualified Developer(s) (September 1, 2020)
•
RFQ Pre-Submittal Conference (September 23)
•
RFQ Due Date (October 1)
•
Evaluation Committee review of RFQs, short list (October 8)
•
Interview/Selection of Qualified Developer(s) (October 14, 2020)
•
HUD TA on Financing Scenarios (On-going)
•
Release RFP for Developer (December, 2020)
•
RFP Due (January 14, 2021)
•
Developer Presentations (January 20, 2021)
•
Finalize Evaluations and Select Developer (January 20, 2021)
•
Meeting with Assistant City Manager (January 28, 2021)
•
Meeting with City Manager and Developer (February 5, 2021)
•
HHSC Meeting intro to RAD Presentation (February 10, 2021)

COCHRD is looking to acquire adjacent property next to the currently owned vacant parcel as
part of the repositioning strategy in the next coming year 2021. In addition to , submitting a
letter of intent and RAD application for HUD’s RAD program and analyze reposition strategies
options by redeveloping public housing stock and expand overall affordable housing portfolio.
Require resident input meetings – to two meetings regarding RAD in 2020 and will continue to
schedule meetings throughout the assessment process. COCHRD will research and pursue
local non-profit partnership or other P3 for possibility of obtaining special purpose vouchers
and/or project based vouchers at an existing apartment community.

Goal Four: Reposition the Scattered Site (nonfederal and federal) housing stock.
COHRD has not implemented this at this time.

Goal Three: Promote self-sufficiency and asset development of families and individuals.

Goal Five: Continue to expand case management for our housing residents and
participants and link to other human and social service providers.

Progress: COCHRD has annually applied for and received a Public Housing/Housing Choice
Voucher Family Self-Sufficiency Coordinator grant in 2020. This program strengthens our
existing Housing Choice Voucher and Public housing programs and provides additional links to
accredited higher education and job training skills. Currently, 120 families participate in the
FSS programs.

Most discretionary policies and programs are created to promote self-sufficiency of tenants
through a system of comprehensive supportive programs. Staff works to assist housing
residents that need assistance by matching resources to promote tenant education and self-
sufficiency. Our principle mission is “affordable, decent, safe, and sanitary housing” in
conjunction with meeting HUD rules and policies augmented with preferential local controls.
We support this mission through other social service/educational programs, which include the
Housing Youth Center, Youth Recreation Program, the Capital Improvement Program, and
Social Service partnerships with other social service providers.

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The Public Housing Youth Staff main hub is the Housing Youth Center (HYC), which was newly
renovated in 2018 and has a computer lab with 12 computers. Recent adjustments were made
the Youth Program starting in March of 2020 and continued throughout 2021, as the City
continues to be in COVID restrictions , Chandler Public Housing Youth Program were asked to
reimagine and redesign their service to the Public Housing families quickly. They also began
rethinking, recreating, and redesigning the Youth Program so as to be ready to best serve the
Housing families when the youth return to on-line and/or on campus learning.

COCHRD continues as Book Rich Environment (BRE) Public Housing Authority. COCHRD brings
vibrant culture of books to public housing residents. In 2020, COCHRD received over 2,500
free, high quality books to children and families, engage our local library, and build literacy
partners in our community. The COCHRD is in our third year of the Read to Succeed tutoring
program. Volunteers tutor afterschool at the HYC twice a week for an hour to assist our youth
that are reading below second grade reading level.

We also work closely with nonprofit homeownership programs and our Family Self-Sufficiency
(FSS) Program to create Individual Development Account opportunities and FSS Escrow
accounts to provide both financial and education support to prospective new homeowners.

Goal Six: Require greater accountability for participants and landlords of all HCV
programs.

Progress: In an economic environment and limited available landlords accepting HCV, has
presented our programs with uncertainties in leasing, however, the Housing Choice Voucher
program families served has been fairly steady. The Housing Choice Voucher program budget
is consistently managed to assure that Chandler has the best chance to utilize all 486 vouchers.
Implementation of a pilot Increase Rental Opportunities in Chandler (IROC) in October of 2020
to provide incentives for new landlords that provide rental opportunities for families
participating in the HCV. Landlords can receive a $400 sign-on incentive. Former landlords can
also qualify if they have not been active in the program for six months. To date there are six (6)
landlords that have utilized the IROC program. An in-house landlord outreach program, as well
as the subscription use and links to Go Section8.com, are tools that have been a significant
asset to staff, the public and other housing entities.

Goal Seven: Achieve greater accountability for public housing residents through
strengthened lease enforcement and lease provisions as well as enhanced monitoring
and training.

Pregress:As of December 31, 2017, Chandler continues to be smoke-free housing on all public
housing sites. Staff continues to provide resources and counseling letters for residents that
may need assistance in cessation of smoking.

Goal Eight: Continue to improve efficiency and effectiveness of our work force through
targeted training programs, ongoing evaluations and hiring/retention practices.

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Pregress:COCHRD provided staff training through the City of Chandler HR department some of
the trainings include mentorship program, emotional intelligence, fair housing training and
AZNAHRO annual conference.

Goal Nine: Continue to focus on curb appeal of the exterior and interior of all of our
developments.

Progress: Although COVID restricted construction activities within the public housing units,
improvements were made to the exterior of the units such as painting and replacing old lawn
sprinkler systems specifically at site 4. We have projects slated to upgrade cabinetry at our
sites, painting, roofing, replacing HVAC and shower/tub upgrades with capital fund which adds
to the aesthetic appeal of the units. Our flat rent program encourages higher income residents
to stay or join the public housing program. Our partnership with the Chandler Police
Department also provides a direct link to their resources to help screen all tenants and to
address and mitigate problems as they arise. We continue to have our resident council
involvements to include our resident beautification participants.

Goal Ten: Provide a safe environment for our residents.

Progress: COCHRD is assigned a Housing Investigator from the Chandler Police Department to
assist in positive community engagement with residents. Over 50 complaints were reviewed
and investigated. The complaints are originated by residents and can reported as anonymous.

Goal Four: Ensure Equal Opportunity in Housing for all Americans.

Goal Eleven: Develop and implement a streamlined online application and waiting list
process.

Progress: The waiting list for Public Housing and the Housing Choice Voucher is currently
closed. The last time HCV was opened Jan 27, 2020 to Feb. 10, 2020.

Goal Twelve: Utilize a random lottery system for wait list placement.

Progress: The waiting list for Public Housing and the Housing Choice Voucher is currently
closed. The last time HCV was opened Jan 27, 2020 to Feb. 10, 2020.

RENTAL ASSISTANCE DEMONSTRATION PROGRAM (RAD)
RESIDENT INFORMATION NOTICE (RIN)

Aug. 11, 2020
Dear Resident:

Please join us for a resident information meeting to talk about the City of Chandler Housing and
Redevelopment Division (COCHRD) plans to complete major building improvements for our multi-
family sites under the Rental Assistance Demonstration (RAD) program.

Aug. 20, 2020 at 6 p.m.
This will be a Virtual meeting:

JOIN WEBEX MEETING
chandleraz.webex.com/chandleraz/j.php?MTID=m60fa62dae546a45e7d64ee885465d940
Meeting number (access code): 145 927 9906
Meeting password: FpYeRFMT986
OR

JOIN BY PHONE 1-415-655-0001 US Toll
Meeting number (access code): 145 927 9906
OR
In Person. Those who would like to attend in person can go to 73 S. Hamilton St. (Site 1) Recreation
Room. We will be socially distanced and limit the number of seats for in person.

We accept requests for reasonable accommodations, modifications, and auxiliary aids and services
at any time. Requests may include (but are not limited to) information in large print or Braille,
readers, sign language interpreters, and assistance explaining forms due to disability. If you want to
request a reasonable accommodation, modification, or auxiliary aid or service, we encourage you or
your representative to contact our office at 480-782-3200, 7-1-1 TTY options: English 800-367-8939 /
Español 800-842-2088; or by fax 480-782-3220; or by email chandler.housing@chandleraz.gov. In
addition, persons with limited English proficiency are entitled to language assistance with written or
oral communication. These services are available at no cost. To obtain language assistance, contact
our office by calling 480-782-3200.

This notice describes your rights under RAD and explains how a RAD conversion might affect
you. Your housing assistance is safe! You do not need to move.

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Why is COCHRD applying for RAD?
RAD is a voluntary program run by the U.S. Department of Housing and Urban Development (HUD).
Under RAD, HUD will change the way it provides rental assistance to the property from public
housing to a long-term Section 8 assistance contract. A RAD “conversion” makes it possible for
COCHRD to access money to repair and improve the property, either now or in the future.

Why the Multi-Family Sites?
The multi-family sites are old units that were built in 1972. They face a substantial need for updates
and repairs. The sites also offer outstanding potential to create enhanced livability for residents and
new community amenities. COCHRD values the deeply affordable housing at the multi-family sites.
We will use RAD to preserve these homes for the same people who live there today.

What work will be performed?
The objective of the RAD conversion is to perform major rehabilitation at 660 S. Palm Ln (Site 4) in
order to preserve the units for the long-term. Likely improvements include:

•
Apartment renovations (kitchens, bathrooms, finishes, storage, etc.)
•
Updated electrical, plumbing, fire, and mechanical systems
•
Energy efficiency measures
•
New windows and building exteriors
RAD would mean major improvements to apartments and common areas, protecting your housing
for the long-term.

We are looking to redevelop or rehabilitate each site. The first Phase would include new
construction at Trails End located at the Southeast corner of East Chandler Boulevard and North
McQueen Road intersection and New Construction of 73 S. Hamilton St. The other sites would be
redeveloped as later Phases.

Will I need to move?
The RAD program forbids permanent, involuntary displacement. No one will lose their housing.
This work will proceed just like any other rehabilitation work COCHRD performs on our properties.
You may need to move temporarily while we work on your apartment or build new units. If
COCHRD’s RAD application is accepted by HUD, work is not likely to begin for many months, or even
a year or more.

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If you do need to move temporarily, you are entitled to certain relocation protections under the RAD
rules, including advance written notice and detailed information about the move. You will also be
entitled to advisory services, moving assistance fully paid by COCHRD, and other payments.

If you do need to move temporarily while we make improvements, you have a guaranteed right to
return.

Under RAD, you have a guaranteed right-to-return to the property, and there is no new eligibility
screening.

A RAD conversion, and any relocation associated with it, must be implemented consistent with fair
housing and civil rights requirements, and we will provide contact information to process
reasonable accommodation requests for residents with disabilities. During this process, if you think
your rights aren’t being protected, you may contact Herbert Chong at the Phoenix HUD field office at
602-379-7184.

Will my rent go up?
For nearly everybody, the answer is “no.” Rents will continue to be set at 30 percent of income. The
only households who might see a modest increase in rent are those who pay flat rent (what HUD
calls “ceiling” rent). If this increase is more than 10% (and more than $25), it will be phased in over
time.

What partners will COCHRD work with?
COCHRD will be the property developer for this work and COCHRD will continue to manage the
housing units. We will work with partners in the community to secure the funding to undertake the
work. Funding may include loans, bonds, grants, city and/or county funding, Low-Income Housing
Tax Credit (LIHTC) investments, and potential energy savings arising from the renovation. We will
also work with architect and construction partners.

Do I get to keep my resident rights under the lease?
Yes. When the property converts, you will sign a new lease. This lease keeps the existing resident
rights under your current lease, including the ability to request a grievance hearing and the
timelines for termination notification. You also have the same right to organize, and resident
organizations will continue to receive up to $25 per occupied unit, per year. RAD does not change
your essential resident rights, including a grievance process and a resident council.

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Is the RAD conversion certain to happen?
No. COCHRD’s application must be approved by HUD, and then we must work to assemble a
financing plan to invest in the building repairs. Whether we participate in RAD or not, your rental
assistance is safe. In the event that a RAD conversion does not materialize for the multi-family, we
will continue to maintain and support the properties and look for other opportunities to assure their
long-term viability as low-income housing.

COCHRD’s plans may change as we gather more research, including your opinions and further
analysis of our capital needs and financing options. We will hold resident meetings to share our
current ideas and will keep you informed about major changes to these ideas as they develop. Since
you know the property best, you should also share with us any information you have on repairs that
need to be made.

If you decide to move prior to the RAD conversion: You are always welcome to move based on your
household’s needs and personal goals. However, if you choose to move from the property on your
own without waiting for instructions from us, you may lose your eligibility for relocation payments
and assistance under RAD. If you are thinking of moving, please confer with your property manager
to receive the latest update on the RAD process.

For more information on RAD, visit the RAD website!

•
RAD Fact Sheets for Residents: hud.gov/RAD/residents
•
Case studies showing what RAD has accomplished in other cities:
hud.gov/RAD/news/case-studies
•
Read the HUD Notice that defines the RAD process and resident protections:
is.gd/RADNotice

Please contact me if you have any questions, 480-782-3200.

Sincerely,

Amy Jacobson
Amy Jacobson
Housing and Redevelopment Manager

AVISO DE INFORMACIÓN PARA LOS RESIDENTES “RIN”
DEL PROGRAMA DE DEMOSTRACIÓN DE ASISTENCIA CON LA RENTA “RAD”

Agosto 11 de 2020
Estimado/a Residente:
Por favor acompáñenos en una reunión informativa para los residentes, donde hablaremos sobre los planes de la
División de Vivienda y Redesarrollo de la Ciudad de Chandler (COCHRD por sus siglas en inglés) para completar los
mejoramientos principales de construcción a nuestros sitios multifamiliares bajo el programa de Demostración de
Asistencia con la Renta (RAD por sus siglas en inglés).
Agosto 20 de 2020 a las 6 p.m.
Ésta será una reunión virtual:

ACOMPÁÑENOS EN LA REUNIÓN A TRAVÉS DE WEBEX
chandleraz.webex.com/chandleraz/j.php?MTID=m60fa62dae546a45e7d64ee885465d940
Número de reunión (código de acceso): 145 927 9906
Contraseña de la reunión: FpYeRFMT986
Ó
ASISTA POR TELÉFONO 1-415-655-0001 Larga distancia gratuita en los Estados Unidos
Número de reunión (código de acceso): 145 927 9906
Ó
En Persona. Aquellos que deseen asistir en persona pueden ir a 73 S. Hamilton St. (Sitio 1) Sala de Recreación. Nos
mantendremos socialmente distanciados y limitaremos el número de asientos para la reunión en persona.

Nosotros aceptamos solicitudes de adaptaciones, modificaciones y dispositivos y servicios auxiliares razonables en
cualquier momento. Las solicitudes pueden incluir (pero no están limitadas a) información en letra grande o Braille,
lectores, intérpretes de lenguaje a señas, y asistencia explicando las formas debido a discapacidad. Si desea solicitar
una adaptación, modificación o dispositivo o servicio auxiliar razonable, le animamos para que usted o su
representante se pongan en contacto con nuestra oficina llamando al 480-782-3200, 7-1-1 opciones de TTY: Inglés
1-800-367-8939 / Español 1-800-842-2088; ó por fax al 480-782-3220; ó por correo electrónico a
chandler.housing@chandleraz.gov. Además, las personas con dominio limitado del inglés tienen derecho a
asistencia en el idioma en comunicación escrita u oral. Estos servicios están disponibles sin costo alguno. Para
obtener asistencia con el idioma, comuníquese con nuestra oficina llamando al 480-782-3200.

Este aviso describe sus derechos bajo el programa RAD y explica cómo una conversión al programa RAD le
podría afectar a usted. ¡Su asistencia para la vivienda es segura! Usted no se necesita mudar.

Página 2

¿Por qué está el departamento COCHRD solicitando el programa RAD?
RAD es un programa voluntario operado por el Departamento de Vivienda y Desarrollo Urbano (HUD por sus siglas
en inglés) de los Estados Unidos. Bajo el programa RAD, HUD cambiará la forma en la que provee asistencia con la
renta/el alquiler a la propiedad, de vivienda pública a un contrato de asistencia a largo plazo bajo la Sección 8. Una
“conversión” al programa RAD hace posible que el departamento COCHRD accese dinero para reparar y mejorar la
propiedad, ya sea ahora o en el futuro.

¿Por qué los Sitios Multifamiliares?
Los sitios multifamiliares son unidades antiguas que fueron construidas en 1972. Éstas se enfrentan a una
necesidad sustancial de actualizaciones y reparaciones. Los sitios también ofrecen un excelente potencial para
crear una habitabilidad mejorada para los residentes y nuevas amenidades para la comunidad. El departamento
COCHRD valora la vivienda profundamente asequible en los sitios multifamiliares. Nosotros usaremos el programa
RAD para preservar estos hogares para las mismas personas que los habitan en la actualidad.

¿Qué trabajo se llevará a cabo?
El objetivo de la conversión al programa RAD es realizar una rehabilitación importante a 660 S. Palm Ln (Sitio 4) con
el fin de preservar las unidades a largo plazo. Los mejoramientos probables incluyen:

•
Renovaciones a los apartamentos (cocinas, baños, acabados, almacenaje, etc.)
•
Sistemas actualizados de electricidad, plomería, contra incendios, y mecánicos
•
Medidas de eficiencia energética
•
Ventanas y exteriores nuevos en los edificios
El programa RAD significaría mejoramientos importantes a los apartamentos y las áreas comunes, protegiendo su
vivienda a largo plazo.

Nosotros buscamos redesarrollar o rehabilitar cada sitio. La primera fase incluiría nueva construcción en Trails End
ubicado en el sureste de la esquina de East Chandler Boulevard y North McQueen Road, así como construcción
nueva en 73 S. Hamilton St. Los otros sitios serían redesarrollados como fases posteriores.

¿Tendré que mudarme?
El programa RAD prohíbe el desplazamiento permanente e involuntario. Nadie perderá su vivienda. Este trabajo
procederá como cualquier otro trabajo de rehabilitación que el departamento COCHRD realice en nuestras
propiedades. Es posible que usted se necesite mudar temporalmente mientras trabajamos en su apartamento o
construimos nuevas unidades. Si la solicitud al programa RAD del departamento COCHRD es aceptada por HUD, es
probable que el trabajo no comience durante varios meses, o hasta un año o más.

Página 3

Si usted se necesita mudar temporalmente, tiene derecho a ciertas protecciones de reubicación bajo las reglas del
programa RAD, incluyendo aviso por escrito por adelantado e información detallada sobre la mudanza. También
tendrá derecho a servicios de asesoría, asistencia con la mudanza totalmente pagada por el departamento
COCHRD, y otros pagos.

Si usted necesita mudarse temporalmente mientras realizamos los mejoramientos, tiene el derecho garantizado de
regresar.

Bajo el programa RAD, usted tiene un derecho garantizado para regresar a la propiedad, y no hay un nuevo examen
de elegibilidad.

Una conversión al programa RAD, y cualquier reubicación asociada con ella, debe implementarse en forma
consistente con los requisitos de vivienda justa y derechos civiles, y nosotros proporcionaremos información de
contacto para procesar solicitudes de adaptaciones razonables para residentes con discapacidades. Durante este
proceso, si usted cree que sus derechos no están siendo protegidos, puede comunicarse con Herbert Chong en la
oficina de campo de HUD en Phoenix llamando al 602-379-7184.

¿Subirá mi renta/alquiler?
Para casi todos, la respuesta es “no”. La renta/el alquiler se seguirá fijando en el 30 por ciento de los ingresos. Los
únicos hogares que podrían ver un modesto aumento en la renta/el alquiler, son aquellos que pagan renta/alquiler
fijo (lo que HUD llama “límite” a la renta/el alquiler). Si este aumento es más alto del 10% (y más de $25), se
eliminará gradualmente con el tiempo.

¿Con qué socios trabajará el departamento COCHRD?
El departamento COCHRD será el desarrollador de la propiedad para este trabajo y el departamento COCHRD
continuará administrando las unidades de vivienda. Nosotros trabajaremos con socios en la comunidad para
asegurar la financiación para llevar a cabo el trabajo. Los fondos pueden incluir préstamos, bonos, subvenciones,
financiamiento de la ciudad y/o el condado, inversiones de Crédito Tributario Sobre Vivienda de Bajos Ingresos
(LIHTC por sus siglas en inglés), y ahorros potenciales de energía derivados de la renovación. También trabajaremos
con arquitectos y socios de la construcción.

¿Conservaré mis derechos como residente bajo el contrato de arrendamiento?
Sí. Cuando la propiedad se convierta, usted firmará un contrato de arrendamiento nuevo. Este contrato de
arrendamiento mantiene los derechos existentes del residente bajo su contrato de arrendamiento actual,
incluyendo la capacidad de solicitar una audiencia de queja y los plazos para la notificación de terminación. Usted
también tiene el mismo derecho de organizarse, y las organizaciones de residentes continuarán recibiendo hasta
$25 por unidad ocupada, por año. El programa RAD no cambia sus derechos esenciales como residente, incluyendo
a un proceso de queja y a un concilio de residentes.

Página 4

¿De seguro ocurrirá la conversión al programa RAD?
No. La solicitud del departamento COCHRD debe ser aprobada por HUD, y después debemos trabajar para armar
un plan de financiamiento para invertir en las reparaciones del edificio. Ya sea que participemos en el programa
RAD o no, su asistencia con la renta/el alquiler está segura. En el caso de que una conversión al programa RAD no
se materialice para el sitio multifamiliar, nosotros seguiremos manteniendo y apoyando las propiedades y
buscando otras oportunidades para asegurar su viabilidad a largo plazo como vivienda de bajos ingresos.

Los planes del departamento COCHRD pueden cambiar a medida que recopilamos más investigación, incluyendo
sus opiniones, así como análisis adicional de nuestras necesidades de capital y opciones de financiamiento.
Nosotros llevaremos a cabo reuniones con los residentes para compartir nuestras ideas actuales y les
mantendremos informados con respecto a los cambios importantes en estas ideas a medida que se vayan
desarrollando. Dado a que usted conoce mejor la propiedad, también debería compartir con nosotros cualquier
información que tenga sobre las reparaciones que necesitan hacerse.

Si usted decide mudarse antes de la conversión al programa RAD: Siempre se le dará la bienvenida a mudarse
basados en las necesidades y metas personales de su hogar. Sin embargo, si usted decide mudarse fuera de la
propiedad por cuenta propia sin esperar instrucciones de nosotros, usted puede perder su elegibilidad a los pagos
de reubicación y a la asistencia bajo el programa RAD. Si usted está pensando en mudarse, por favor consulte con
el administrador de su propiedad para recibir la última actualización sobre el proceso del programa RAD.

Para más información sobre el programa RAD, ¡visite el sitio web del programa RAD!

•
Hojas Informativas Sobre el Programa RAD para los Residentes: hud.gov/RAD/residents
•
Casos de estudio que muestran lo que el programa RAD ha logrado en otras ciudades:
hud.gov/RAD/news/case-studies
•
Lea el Aviso de HUD que define el proceso del programa RAD y las protecciones para los residentes:
is.gd/RADNotice

Si tiene usted cualquier pregunta, por favor llámeme al 480-782-3200.

Atentamente,

Amy Jacobson
Amy Jacobson
Gerente de Vivienda y Redesarrollo

Rental Assistance Demonstration (RAD)
Information Meeting for Residents
Housing and Redevelopment
Aug. 20, 2020

Agenda
Introductions
Resident NotiÕcation
Presentation
Questions

Resident Meeting #1
Phone
1-415-655-0001 US Toll
Meeting Number (Access Code): 145 927 9906
Aug. 16, 2020 | 6 p.m
(Virtual Meeting)
In Person
73 S. Hamilton St. (Site 1) Recreation Room
We will be socially distanced and limit the
number of seats for in person

RENTAL ASSISTANCE DEMONSTRATION PROGRAM (RAD)
RESIDENT INFORMATION NOTICE (RIN)

Oct. 14, 2020
Dear Resident:

Oct. 21, 2020 at 6 p.m.
This will be a Virtual meeting:

JOIN WEBEX MEETING
chandleraz.webex.com/chandleraz/j.php?MTID=mb7ad77e28518dbb633412fe45fe1d8ec
Meeting number (access code): 145 628 5713
Meeting password: 8ahHZ3DxR9i
OR
JOIN BY PHONE 1-415-655-0001 US Toll
Meeting number (access code): 145 628 5713
OR
In Person. Those who would like to attend in person can attend the meeting on Oct. 21, 2020, at 10
a.m to be held at 127 N. Kingston (Site 5). We will be socially distanced and limit the number of
seats for in person.

Discussion items will include: RAD presentation, vehicle parking, and housekeeping.

Page 2

This notice describes your rights under RAD and explains how a RAD conversion might affect
you. Your housing assistance is safe! You do not need to move.

Page 3

If you do need to move temporarily while we make improvements, you have a guaranteed right to
return.

Under RAD, you have a guaranteed right-to-return to the property, and there is no new eligibility
screening.

Page 4

For more information on RAD, visit the RAD website!

Please contact me if you have any questions, 480-782-3200.

Sincerely,

Amy Jacobson
Amy Jacobson
Housing and Redevelopment Manager

AVISO DE INFORMACIÓN PARA LOS RESIDENTES “RIN”
DEL PROGRAMA DE DEMOSTRACIÓN DE ASISTENCIA CON LA RENTA “RAD”

Octubre 14 de 2020
Estimado/a Residente:
Por favor acompáñenos en una reunión informativa para los residentes, donde hablaremos sobre los planes de la
División de Vivienda y Redesarrollo de la Ciudad de Chandler (COCHRD por sus siglas en inglés) para completar los
mejoramientos principales de construcción a nuestros sitios multifamiliares bajo el programa de Demostración de
Asistencia con la Renta (RAD por sus siglas en inglés).
Octubre 21 de 2020 a las 6 p.m.
Ésta será una reunión virtual:

ACOMPÁÑENOS EN LA REUNIÓN A TRAVÉS DE WEBEX
https://chandleraz.webex.com/chandleraz/j.php?MTID=mb7ad77e28518dbb633412fe45fe1d8ec
Número de reunión (código de acceso): 145 628 5713
Contraseña de la reunión: 8ahHZ3DxR9i
Ó
ASISTA POR TELÉFONO 1-415-655-0001 Larga distancia gratuita en los Estados Unidos
Número de reunión (código de acceso): 145 628 5713
Ó
En Persona. Aquellos que deseen asistir en persona pueden asistir a la reuniόn el 21 de Octubre de 2020 a las 10
a.m. que se llevará a cabo en 127 N. Kingston St. (Sitio 5). Nos mantendremos socialmente distanciados y
limitaremos el número de asientos para la reunión en persona.

Los temas de discusiόn incluirán: Presentaciόn de RAD, estacionamiento de vehiculos y limpieza.

Página 2

Página 3

Si usted necesita mudarse temporalmente mientras realizamos los mejoramientos, tiene el derecho garantizado de
regresar.

Bajo el programa RAD, usted tiene un derecho garantizado para regresar a la propiedad, y no hay un nuevo examen
de elegibilidad.

Página 4

Para más información sobre el programa RAD, ¡visite el sitio web del programa RAD!

Si tiene usted cualquier pregunta, por favor llámeme al 480-782-3200.

Atentamente,

Amy Jacobson
Amy Jacobson
Gerente de Vivienda y Redesarrollo

Equal Housing Opportunity

Dear Resident,

It is important for us to receive your input so we may better serve you. Your opinions are highly valued!

1. Do you have access to an electronic device in your home with internet access?
YES
NO

2. Would you be interested in having your child participate in Public Housing Youth Program activities
to include onsite learning or homework help to supplement remote learning?
YES
NO

3. How satisfied are you with the current condition of your home?

Very Satisfied
Satisfied
No Opinion
Somewhat Unsatisfied
Very Unsatisfied

4. Would you like your home renovated?
YES
NO

5. Would you like to see more services onsite?
YES
NO

6. Select any improvements or services you would like to see in your home and onsite (mark all that
are of interest to you):

Ceiling Fans
Energy Efficient Appliances
Upgraded Kitchen/Cabinets/Counter Space
Washer/Dryer or Hookups
Dishwasher/Garbage Disposal
Laundry Room/Upgraded Laundry Room
Microwave
Covered Patios/Extended Patios
Gas Stove
Fenced Private Yard/Patio
Larger Refrigerator
Internet/Wi-Fi Access
Larger Bathroom
Cable Included
Bathroom Tub/Walk-In Tub/Accessible Shower
Better Security (inside and outside)
Raised Toilets
Covered Parking/Assigned Parking
More Closet Space
More Assigned and Visitor Parking
Window Blinds
Outside Tables/Grills
Upgraded screens for doors and windows
Onsite Computer Lab Space
Tile throughout
Onsite Youth or Senior Center
Tile/carpet mix
Community Room/Larger Community Room
More Square Footage (larger living space)
Community Activities
Improved heating and a/c system
Space for Outside Farmer’s Market
Improved plumbing system
Counseling Services Onsite

Other:

7. What do you especially like about the inside or outside of your home? _______________________________

_______________________________________________________________________________________________________

Public Housing Resident Survey

Return Survey By: Nov. 4, 2020

Equal Housing Opportunity

8. How do you pay your rent?
Automatic Withdraw (ACH)
City Drop Box
Mail

9. Would you be interested in serving on a Resident Advisory Board (RAB)? (RAB meets virtually or by
phone to discuss the Annual Plan, policies, and new housing programs.)
YES
NO

If you are interested, please give us your contact information:

Name:

Phone:

Address (include Apt #):

10. Please mark all classes you would most likely attend during a monthly Community Builders (TCB)
Meeting?

Resident Advisory Board (RAB) Information Session – What is it all about?

Budgeting / Stretching your food dollar classes / Financial fitness / Wills

Identity theft

GED classes / Spanish classes

Classes to help your kids succeed in school / Parenting classes

Health Related - If yes, what topics are of interest?__________________________________________

Neighborhood Crime Prevention / Drug & Gang Awareness & Prevention

Safety classes / Fire safety training / Community and personal safety

Information about upcoming City of Chandler events, activities, and programs

List any other topics, information, or speakers you would like to see at future TCB meetings:
_____________________________________________________________________________________________________

11. Please list any other needs, concerns, or comments you may have:__________________________________

_______________________________________________________________________________________________________

If you would like us to contact you, please provide your information below:

Name: ________________________________________________________________ Phone: ______________________________

Ways to return this survey to the Housing Office:

 Call the Housing Office for staff to pick-up your survey: 480-782-3200
 Mail or Drop Off Box at the Housing Office: 235 S. Arizona Ave., Chandler AZ 85225
 Online survey: (English) surveys.chandleraz.gov/TakeSurvey.aspx?SurveyID=740Kl78
Online survey: (Spanish) surveys.chandleraz.gov/TakeSurvey.aspx?SurveyID=740Km78.

If you have questions, please call the Front Desk at 480-782-3200 (TTY English 800-367-8939, Espanol 800-
842-2088), send us an email at chandler.housing@chandleraz.gov, or contact your housing specialist

Thank you for allowing us to be of service to you!
City of Chandler Housing and Redevelopment Team

Rental Assistance Demonstration (RAD)
Information Meeting for Residents
Housing and Redevelopment
Oct. 21, 2020

Agenda
• Introductions
• Resident Notification
• Redevelopment Presentation
• Parking
• Housekeeping
• Questions

Resident Notifications
o Housing Survey Distributed | Aug. 6
o Resident Information Notice Letter | Aug. 11
o Resident Meeting #1 | Aug. 16
o Virtual Town Hall | Oct. 21

Resident Meeting #2
Phone
1-415-655-0001 US Toll
Meeting Number (Access Code): 145 628 5713

Oct. 21, 2020 |
10 a.m. (Kingston)
&
6 p.m(Virtual Meeting)

In Person
Kingston Common Area 127 N. Kingston

We will be socially distanced and limit the
number of seats for in person

Become involved in your community and join the Resident
Advisory Board (RAB) this year!
You can make a difference! We want to hear from you! The City of Chandler Housing and
Redevelopment Division is looking for Public Housing and Section 8 program participants who
are would like to serve on the Resident Advisory Board (RAB). We encourage you to get
involved as this is your opportunity to speak up, ask questions, and talk about housing authority
plans and policies.
Who may join the RAB? Participation in the RAB is limited to the City of Chandler Public Housing
and Section 8 program participants.
What is the purpose of the RAB? The purpose of the RAB is to obtain resident involvement in
the planning process of the 2021 Annual Plan.
What is the RAB responsible for this year? The RAB will review and provide feedback on the
new 2021 Annual Plan and revised policies (what works, what does not).
What do the plans and policies include? The plans and documents include the City of
Chandler Housing and Redevelopment Division’s program goals and objectives; policies for
program admissions, occupancy, terminations, and rent collection; and decisions about spending
money on maintenance, security, and other programs. The Rental Assistance Demonstration
(RAD) may also be a topic of discussion.
How can I attend the RAB Meeting? We will have virtual meetings where you can join by
phone/smartphone or computer. The two sessions will be through Web-X , where the morning
session will be conducted in English and the afternoon session conducted in Spanish.
How do I join the RAB? Please RSVP no later than Friday, Dec. 14, 2020, by calling our office at
480-782-3200, or by email at chandler.housing@chandleraz.gov. Let us know if you would like
your documents mailed or emailed to you.
Reasonable Accommodation Requests: If you would like to request a reasonable
accommodation, please contact our office at 480-782-3200. We will be happy to assist
you!
Dec. 4, 2020

¡Envuélvase en su comunidad y únase a la
Junta de Asesoría de los Residentes “RAB” este año!
¡Usted puede hacer la diferencia! ¡Queremos escuchar de usted! La División de Vivienda y Redesarrollo
de la Ciudad de Chandler está buscando a aquellos participantes del programa de Vivienda Pública y de
la Sección 8 que deseen servir en la Junta de Asesoría de los Residentes (RAB por sus siglas en inglés).
Nosotros le animamos para que participe, ya que ésta es su oportunidad de hablar, de hacer preguntas,
y de considerar los planes y las normas de la Autoridad de la Vivienda.
¿Quién puede ser parte de la junta RAB? La participación en la junta RAB está limitada a los
participantes del programa de Vivienda Pública y de la Sección 8 de la Ciudad de Chandler.
¿Cuál es el propósito de la junta RAB? El propósito de la junta RAB es obtener la participación de los
residentes en el proceso de planificación del Plan Anual de 2021.
¿De qué es responsable la junta RAB este año? La junta RAB revisará y proveerá sus comentarios
sobre el nuevo Plan Anual de 2021 y las normas modificadas (lo que funciona y lo que no).
¿Qué incluyen los planes y las normas? Los planes y documentos incluyen las metas y los objetivos del
programa de la División de Vivienda y Redesarrollo de la Ciudad de Chandler; normas para las
admisiones al programa, ocupación, terminaciones, y el cobro de la renta; así como decisiones con
respecto a los gastos de dinero en mantenimiento, seguridad, y otros programas. La Demostración de
Asistencia con la Renta (RAD por sus siglas en inglés) también puede ser un tema de consideración.
¿Cómo puedo asistir a la Reunión de la junta RAB? Llevaremos a cabo reuniones virtuales, en las que
usted puede participar por teléfono/smartphone o computadora. Las dos sesiones serán a través de
Web-X. La sesión de la mañana se llevará a cabo en inglés y la sesión de la tarde se llevará a cabo en
español.
¿Cómo me uno a la junta RAB? Haga su reservación a más tardar el viernes 14 de diciembre de
2020, llamando a nuestra oficina al 480-782-3200, ó por correo electrónico en
chandler.housing@chandleraz.gov. Infórmenos si a usted le gustaría que sus documentos se le envíen
por correo postal o por correo electrónico.
Solicitudes de Adaptaciones Razonables: Si usted desea solicitar una adaptación razonable, llame a
nuestra oficina al 480-782-3200. ¡Será un placer ayudarle!

Meeting Date & Time
Please RSVP so the documents can be mailed or emailed to you ahead of the meeting. You do
not need to attend both sessions since the same material will be distributed.
Date of Meeting: Thursday, Dec. 17, 2020.
*Session 1 Information*
Time: 10 a.m. (Meeting conducted in English)
•
Call in to listen only:
Phone: 1-415-655-0001
Access Code: 145 565 0198
•
Join by computer or smartphone – Download the Web-X app:
Meeting link:
chandleraz.webex.com/chandleraz/j.php?MTID=ma7a1aadfa1c3c6a15fe5eaf29738b492
Meeting number: 145 677 5191 Password: QRjDYFrP966
*Spanish translation will be available at the 2 p.m. meeting.
-------------------------------------------------------------------------------------------------------
*Session 2 Information*
Time: 2 p.m. (Meeting conducted in Spanish)
•
Call in to listen only:
Phone: 1-415-655-0001
Access Code: 145 458 0965
•
Join by computer or smartphone – Download the Web-X app:
Meeting link:
chandleraz.webex.com/chandleraz/j.php?MTID=mac5f2310765dba5e3213422a3681a508
Meeting number: 145 458 0965 Password: xmPJmZuD627

Fecha y Hora de la Reunión
Por favor haga su reservación para que los documentos se le puedan enviar por correo postal o por
correo electrónico antes de la reunión. No necesita asistir a ambas sesiones ya que se distribuirá el
mismo material.
Fecha de la Reunión: Jueves 17 de diciembre de 2020.
*Información de la Sesión 1*
Hora: 10 a.m. (La reunión se llevará a cabo en inglés)
•
Llame sólo para escuchar:
Teléfono: 1-415-655-0001
Código de Acceso: 145 565 0198
•
Acompáñenos por computadora o teléfono smartphone – Descargue la aplicación de
Web-X:
Enlace a la reunión:
chandleraz.webex.com/chandleraz/j.php?MTID=ma7a1aadfa1c3c6a15fe5eaf29738b492
Número de reunión: 145 677 5191
Contraseña: QRjDYFrP966
*Habrá interpretación a español disponible en la reunión de las 2 p.m.
-----------------------------------------------------------------------------------------------
* Información de la Sesión 2*
Hora: 2 p.m. (La reunión se llevará a cabo en español)
•
Llame sólo para escuchar:
Teléfono: 1-415-655-0001
Código de Acceso: 145 458 0965
•
Acompáñenos por computadora o teléfono smartphone – Descargue la aplicación de
Web-X:
Enlace a la reunión:
chandleraz.webex.com/chandleraz/j.php?MTID=mac5f2310765dba5e3213422a3681a508
Número de reunión: 145 458 0965 Contraseña: xmPJmZuD627

Resident Advisory Board (RAB)
Potential Redevelopment
Housing and Redevelopment
Dec. 17, 2020

Agenda
• Introductions
• Resident Notification
• Redevelopment Presentation
• Questions

RAB Meeting #1
Phone
1-415-655-0001 US Toll
Meeting Number (Access Code): 145 677 5191

Dec. 17, 2020 |
10 a.m. (Virtual Meeting)