Substantial Amendment #2

City of Chandler — Regular Meeting (2021-07-15)

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Annual Action Plan 
2019 
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OMB Control No: 2506-0117 (exp. 06/30/2018) 
Substantial Amendment #2 Purpose:  The City of Chandler received $1,568,885 in Community 
Development Block Grant-Coronavirus (CDBG-CV) funds (Tranche 3) through the CARES Act to prepare 
for, prevent and respond to the Coronavirus. Substantial Amendment #2 details how funds will be used 
for this purpose. 
Substantial Amendment #1 Purpose:  The City of Chandler received $849,415 in Community 
Development Block Grant-Coronavirus (CDBG-CV) funds (Tranche 1) through the CARES Act to prepare 
for, prevent and respond to the Coronavirus. The City released a Notice of Funds Availability to request 
proposals for Public Services to assist low-mod income Chandler residents impacted by Coronavirus. This 
Substantial Amendment details how funds will be used for this purpose. 
Executive Summary 
AP-05 Executive Summary - 91.200(c), 91.220(b) 
1.
Introduction
The Action Plan provides a description of the City of Chandler’s programs and projects for Fiscal Year 
2019-2020, along with funding announcements for the CDBG program. The City is a member of the 
Maricopa County HOME Consortium (HOME Consortium), which is the “lead agency” for HUD HOME 
Investment Partnerships funds and applies for HOME funds through the HOME Consortium Annual 
Action Plan. Chandler HOME-funded activities are included in Maricopa County’s Annual Action Plan. 
This Action Plan defines one-year activities in relationship to the five-year goals and objectives of the 
City's 2015-2019 Consolidated Plan submitted to HUD on May 15, 2015. HUD released FY 2019-2020 
annual allocation information on April 12, 2019, which delayed grantees’ Annual Action Plan 
submissions until 60 days after the release date or August 16, 2019, whichever comes first. The City of 
Chandler’s Annual Action Plan due date was delayed until 60 days after the allocation release date, or 
June 11, 2019. 
The City makes funding allocations based on community priorities and input. The funding 
recommendations for the CDBG program in this plan are based on FY 2019-2020 allocations from HUD. 
The City received a decrease of $83,629 in CDBG funding in comparison to FY 2018-2019 levels. The City 
of Chandler Housing and Human Services Commission (HHSC) was tasked with determining how to 
redistribute CDBG funds in light of this decrease, and the impact of the decrease on specific activities is 
provided in the "Projects" portion of this Plan. 
The City of Chandler held a public comment period on the draft Annual Plan from March 27, 2019 to 
April 25, 2019. Public hearings on the draft Annual Plan were held at a Special Meeting of the Housing 
and Human Services Commission (HHSC) on March 27, 2019 and at a City Council meeting on April 8, 
2019 (with a continuation to April 11, 2019), to ensure opportunities for public input. A second 15-day

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public comment period regarding CDBG funding recommendations was held from May 17, 2019 to May 
31, 2019. Final approval from City Council was received on May 23, 2019. 
On March 27, 2020, Congress passed the CARES Act, which made available $5 billion in CDBG-CV to 
prevent, prepare for, and respond to the Coronavirus. Of this amount, HUD allocated $2 billion, to 
include an award of $849,415, to the City of Chandler. In addition, HUD lifted the fifteen percent 
regulatory cap on CDBG funded public services for Fiscal Years 2019-2020 and 2020-2021 to allow 
grantees to increase support for direct services to eligible persons impacted by the pandemic. On April 
24, 2020, the Neighborhood Resources Department released a Notice of Funding Availability (NOFA) 
requesting proposals from non-profit organizations serving Chandler residents for the services of Food 
Assistance and Rent and Utility Assistance. Projects recommended for funding are detailed in a 
Substantial Amendment to the 2019 Annual Action Plan. The Citizen Participation Plan is also amended 
to allow for a condensed public comment period and alternative methods for public hearings. 
As noted above, on March 27, 2020, Congress passed the CARES Act, which made available $5 billion in 
CDBG-CV to prevent, prepare for, and respond to the Coronavirus. On September 11, 2020 HUD 
allocated the remaining CDBG-CV funds (Tranche 3), including an award of $1,568,885, to the City of 
Chandler. HUD lifted the fifteen percent regulatory cap on CDBG funded public services for Fiscal Years 
2019-2020 and 2020-2021 to allow grantees to increase support for direct services to eligible persons 
impacted by the pandemic. Herein, these funds will be referred as CDBG-CV3. Projects recommended 
for CDBG-CV3 funding are detailed in a Substantial Amendment #2 to the 2019 Annual Action Plan. In 
compliance with the current Citizen Participation Plan, the City conducted one public hearing and a 30-
day public comment period. 
2.
Summarize the objectives and outcomes identified in the Plan
This could be a restatement of items or a table listed elsewhere in the plan or a reference to 
another location. It may also contain any essential items from the housing and homeless needs 
assessment, the housing market analysis or the strategic plan. 
Affordable Housing 
The City received two applications for CDBG funds to address affordable housing conditions during the 
coming year. The City plans to allocate CDBG funds to agencies that will: 
•
Provide Emergency Home Repairs for 9 low- and moderate-income homeowners.
•
Provide Homeowner Rehabilitation for 39 low- and moderate-income homeowners.
The City received two applications for HOME funds to address affordable housing conditions during the 
coming year. The City plans to allocate HOME funds to both agencies:

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• 
Provide tenant-based rental assistance to 25 previously homeless households, including both 
individuals and families. 
• 
Assist two first-time homebuyers to purchase homes through the Chandler Community Land 
Trust. 
Human Services, Homelessness and Special Needs Populations 
The City received eight applications for CDBG funds to provide services for low- and moderate-income 
households, people experiencing homelessness, and people with special needs. The City plans to 
allocate CDBG funds to agencies that will provide: 
• 
Case management and supportive services for 24 households experiencing homelessness, 
participating in the City’s Tenant-Based Rental Assistance Program. 
• 
Assistance to find housing and employment for 94 households experiencing homelessness, 
including connection to education, services, and income benefits. 
• 
Case management and scattered-site, rapid re-housing for 6 families experiencing 
homelessness. 
• 
Fair housing education, outreach, counseling, and enforcement for 300 Chandler residents. 
• 
Out of school programming for 329 Chandler youth ages 6-18, who reside in Chandler’s four 
Public Housing Family sites. 
• 
Client services for 150 Chandler residents experiencing homelessness, housing insecurity, or 
crisis intervention. 
The City received seven applications for CDBG-CV public service funds to assist low-mod income 
households impacted by Coronavirus. The City will provide funding for the following activities: 
• 
Food Assistance 
• 
Rent and Utility Assistance 
• 
Homeless Navigation and Client Services 
The City will provide funding for the following projects and activities: 
• 
Homeless Navigation and Client Services 
o 4 FTE Temp Community Navigators 
o Bridge Housing Services 
o Move-In Assistance 
o Essential Services 
• 
Administration

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Non-housing Community Development 
The City received seven applications for CDBG funds for capital projects and neighborhood revitalization 
activities. During FY 2019-2020, the City will provide funding to organizations for the following activities: 
• 
Proactive code enforcement to reduce deteriorating areas and refer households for housing 
rehabilitation assistance, benefitting 13,767 people. 
• 
ADA compliance improvements and Crime Prevention Through Environmental Design (CPTED) 
standards to East Mini Park as part of a larger park renovation, increasing accessibility and 
benefitting 9,873 individuals. 
• 
Permanent shade structure at the Compadre branch of the Boys and Girls Club of the East 
Valley, benefitting 1,500 Chandler youth. 
• 
Upgrade the kitchen in two community living homes for individuals with intellectual and 
development disabilities (i.e., autism, cerebral palsy, cognitive learning disabilities, etc.). 
In addition to applications for CDBG funds, the City also received 60 applications for General Fund 
resources to provide services and address the needs of special populations and people experiencing 
homelessness. The City plans to allocate General Funds to agencies that will provide: 
• 
Transportation services for low-income veterans. 
• 
Services that address the needs of families in crisis, special populations, and youth. 
3. 
Evaluation of past performance  
This is an evaluation of past performance that helped lead the grantee to choose its goals or 
projects. 
This is the fifth year of the 2015-2019 HUD 5-year Consolidated Plan. During the first four program 
years, the City made significant progress towards meeting housing rehabilitation, tenant based rental 
assistance, emergency shelter and community facilities goals. The City made expected progress towards 
providing assistance to first-time homebuyers, support services and case management, basic needs, and 
code enforcement goals. In the first three program years of its current Consolidated Plan, Chandler used 
CDBG funds to provide emergency home repairs for 86 low and moderate income homeowners and 
home rehabilitation for 25 low and moderate income homeowners. Through the Maricopa County 
HOME Consortium, the City provided tenant based rental assistance to 77 households and made 5 
homes available for sale to low and moderate income homeowners through acquisition and 
rehabilitation. 
In the first three program years of its current Consolidated Plan, the City’s Public Housing Youth Program 
served more than 1,000 Chandler youth with educational and skills building programs. CDBG funds were 
also used for emergency shelter programs and case management for previously-homeless individuals

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and households. The City and its partner agencies served about 450 individuals or households through 
these programs. Fair housing education was provided to more than 150 residents. 
In terms of neighborhood revitalization and community development activities, the City conducted 
targeted code enforcement in low and moderate income areas during the first three program years of 
its current Consolidated Plan. The City also designed upgrades to the Family Investment Center, 
constructed restroom improvements at Navarette Park, and made lighting improvements at Gazelle 
Meadows Park. 
The City continued to monitor program performance to meet all administrative requirements of HUD 
programs. The Consolidated Annual Performance Report will be completed in fall of 2019 for the 2018-
2019 program year and will provide detailed information regarding the progress made towards 5-year 
Consolidated Plan goals during the most recent program year. 
4. 
Summary of Citizen Participation Process and consultation process  
Summary from citizen participation section of plan. 
City staff conducted an application workshop in October, 2018, that was open to the public and key 
stakeholders. 
Once a draft of the Annual Action Plan was prepared, the City of Chandler held a public comment period 
from March 27, 2019 to April 25, 2019. In addition, a public hearing was held on March 27, 2019, at a 
Special Meeting of the Housing and Human Services Commission. A second public hearing was held on 
April 8, 2019 (with a continuation to April 11, 2019), at the Chandler City Council meeting, to ensure 
multiple opportunities for input from the community. Both sessions were held at City of Chandler 
Council Chambers, 88 East Chicago Street, Chandler, AZ 85225. A total of 12 comments were received - 7 
oral and 5 written - which are provided in an appendix to this Plan. 
A second, 15-day public comment period on CDBG funding recommendations was held from May 17, 
2019 to May 31, 2019. No comments were received during the second public comment period. 
The final Annual Action Plan was approved by City Council on May 23, 2019. 
On April 24, 2020, the Neighborhood Resources Department released a Notice of Funding Availability 
(NOFA) requesting proposals from non-profit organizations serving Chandler residents for the services of 
Food Assistance and Rent and Utility Assistance. Representatives from sixteen local non-profit 
organizations attended a pre-proposal webinar. Seven applications were received by the April 30, 2020 
application deadline. 
A draft of the Substantial Amendment to the 2019 Annual Action Plan was prepared, along with an 
amended Citizen Participation Plan to allow for a condensed public comment period and alternative

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methods for public hearings. Also included in the Substantial Amendment were the funding 
recommendations for how CDBG-CV would be distributed to assist low-mod income households 
impacted by Coronavirus. The City of Chandler held a 5-day public comment period from May 9, 2020 
through May 13, 2020, and a public hearing was held during the Housing and Human Services 
Commission meeting on May 13, 2020. The Substantial Amendment was presented to Mayor and City 
Council for approval on May 14, 2020. No comments were received during the public comment.  
A draft of the Substantial Amendment #2 to the 2019 Annual Action Plan was prepared and included the 
funding recommendations for how CDBG-CV3 would be distributed to assist households with low and 
moderate income who are impacted by Coronavirus. The City of Chandler is holding a 30-day public 
comment period from June 9, 2021 through July 8, 2021, and a public hearing was held during the 
Housing and Human Services Commission meeting on June 9, 2021. The Substantial Amendment is 
scheduled to be presented to Mayor and City Council for approval on July 15, 2021. All public comments 
received will become a part of the permanent record.  
5. 
Summary of public comments 
This could be a brief narrative summary or reference an attached document from the Citizen 
Participation section of the Con Plan. 
Twelve comments were received during the public comment periods and at the public hearings for this 
Annual Action Plan. Six comments expressed support for funding for homeless housing and programs 
and two comments expresed support for additional affordable housing development. Three comments 
from one resident involved concerns about support for homeless programs. The comments are provided 
in an appendix to this Plan. 
The City will fund activities that address the need for affordable housing and homeless housing and 
services during the 2019-2020 program year. The City also met multiple times with the resident who 
expressed concern about the City utilizing CDBG funds to support programs to assist persons 
experiencing homelessness to better understand her concerns and provide education about funded 
services. 
6. 
Summary of comments or views not accepted and the reasons for not accepting them 
There were no views or comments not accepted by the City.  
7. 
Summary 
The City continues to work towards meeting the numeric, administrative and programmatic goals 
established in the 5-year HUD Consolidated Plan. The focus continues to be on 1) improving 
neighborhoods through housing rehabilitation, facilities improvements, and code enforcement, and 2) 
providing necessary services to meet the needs of Chandler's most vulnerable residents.

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The City is working diligently to serve low-mod income households who are impacted by Coronavirus, 
specifically in providing the most basic of needs such as food, housing stability in the form of rent and 
utility assistance, and homeless navigation and client services.  
The City is working diligently to serve households with low and moderate income who are impacted by 
Coronavirus, specifically in addressing housing stability. The City of Chandler plans to increase its service 
activities to support households who are experiencing homelessness or who are at-risk of homelessness 
with the end of the federal eviction moratorium effective June 30, 2021. The City plans to address 
housing stability through the expansion of homeless navigation and client services, increasing the 
number of community navigators and providing a continuation of bridge housing services, move-in 
assistance, and essential services.

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PR-05 Lead & Responsible Agencies - 91.200(b) 
1. 
Agency/entity responsible for preparing/administering the Consolidated Plan 
The following are the agencies/entities responsible for preparing the Consolidated Plan and those responsible for administration of 
each grant program and funding source. 
Agency Role 
Name 
Department/Agency 
Lead  Agency 
CHANDLER 
  
CDBG Administrator 
  
Neighborhood Resources Department 
HOME Administrator 
  
  
Table 1 – Responsible Agencies 
 
Narrative 
The mission of the City of Chandler Neighborhood Resources Department (NRD) is to strengthen and enrich the community by providing high 
quality services and resources through: 
• 
Neighborhood revitalization 
• 
Resident empowerment 
• 
Promotion and celebration of diversity 
• 
City code enforcement 
• 
Excellent housing assistance 
Consolidated Plan Public Contact Information 
Karin Bishop, Community Development and Resources Supervisor 
City of Chandler Neighborhood Resources Department 
 Community Development Division 
 235 S Arizona Ave

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Chandler, AZ 85225 
480-782-4353 
community.development@chandleraz.gov

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AP-10 Consultation - 91.100, 91.200(b), 91.215(l) 
1. 
Introduction 
In developing the FY 2019-2020 Annual Action Plan, the City of Chandler Housing and Human Services 
Commission conducted an application workshop in October, 2018, that was open to the public and key 
stakeholders. The City held a public comment period on the draft Annual Action Plan from March 27, 
2019 to April 25, 2019. Two public hearings were held during that time. One at a Special Meeting of the 
Housing and Human Services Commission on March 27, 2019, and a second at the Chandler City Council 
meeting on April 8, 2019 (with a continuation to April 11, 2019). A second, 15-day public comment 
period regarding CDBG funding recommendations was held from May 17, 2019 to May 31, 2019. The 
final Annual Action Plan was approved by City Council on May 23, 2019. 
Provide a concise summary of the jurisdiction’s activities to enhance coordination between 
public and assisted housing providers and private and governmental health, mental health 
and service agencies (91.215(l)). 
The City works closely with local non-profits such as AZCEND, Community Bridges, and For Our City 
Chandler to ensure its activities are coordinated across public and assisted housing providers and 
providers of other services. These agencies are comprised of representatives of civic, business, and faith 
organizations, and local housing and social service agencies. The agencies meet regularly to coordinate 
resources throughout the community and to discuss community concerns. These agencies also directly 
address the needs of people experiencing homelessness and how to best coordinate resources to 
address their needs, as well as the needs of people who are at risk of homelessness and those who have 
recently transitioned to permanent housing. As a result of these efforts, the City will continue to use 
HOME funds received through its membership in the Maricopa County HOME Consortium to provide 
tenant-based rental assistance for individuals and families experiencing homelessness. The City will also 
provide support to homeless Chandler families by facilitating coordinated care and communicating with 
other service providers who provide basic needs to low- and moderate-income individuals in the 
Chandler community. 
Describe coordination with the Continuum of Care and efforts to address the needs of 
homeless persons (particularly chronically homeless individuals and families, families with 
children, veterans, and unaccompanied youth) and persons at risk of homelessness. 
The City of Chandler is actively involved in the Maricopa County Continuum of Care (COC) managed by 
the Maricopa Association of Governments. One of the City's Councilmembers co-chairs the COC board 
and staff attend meetings to ensure that the City's efforts to address the needs of homeless persons and 
persons at risk of homelessness are both consistent with and complement the COC efforts.

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Describe consultation with the Continuum(s) of Care that serves the jurisdiction’s area in 
determining how to allocate ESG funds, develop performance standards for and evaluate 
outcomes of projects and activities assisted by ESG funds, and develop funding, policies and 
procedures for the operation and administration of HMIS 
The City of Chandler is not an ESG grantee. 
2. 
Agencies, groups, organizations and others who participated in the process and 
consultations

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Table 2 – Agencies, groups, organizations who participated 
1 
Agency/Group/Organization 
About Care, Inc. 
Agency/Group/Organization Type 
Services-Persons with Disabilities 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
2 
Agency/Group/Organization 
BIG BROTHERS BIG SISTERS OF CENTRAL AZ 
Agency/Group/Organization Type 
Services-Children 
Regional organization 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
3 
Agency/Group/Organization 
BOYS AND GIRLS CLUB OF METROPOLITAN PHOENIX 
Agency/Group/Organization Type 
Services-Children 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting.

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4 
Agency/Group/Organization 
AZCEND 
Agency/Group/Organization Type 
Housing 
Services - Housing 
Services-Children 
Services-Elderly Persons 
Services-Persons with Disabilities 
Services-homeless 
Business and Civic Leaders 
What section of the Plan was addressed by Consultation? 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Strategy 
Non-Homeless Special Needs 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting and provided a written 
comment. A representative from Chandler's I-HELP program (run 
by AZCEND) also participated in a public meeting. 
5 
Agency/Group/Organization 
Chandler Education Foundation 
Agency/Group/Organization Type 
Services-Children 
Services-Education 
Publicly Funded Institution/System of Care 
Other government - Local 
Business and Civic Leaders 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Economic Development 
Anti-poverty Strategy

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Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
6 
Agency/Group/Organization 
Chandler Gilbert ARC 
Agency/Group/Organization Type 
Services-Persons with Disabilities 
Services-Health 
Services-Employment 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
7 
Agency/Group/Organization 
City of Chandler 
Agency/Group/Organization Type 
PHA 
What section of the Plan was addressed by Consultation? 
Public Housing Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
8 
Agency/Group/Organization 
Dignity Health Chandler Regional Medical Center 
Agency/Group/Organization Type 
Services-Health 
Health Agency 
Publicly Funded Institution/System of Care 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting.

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9 
Agency/Group/Organization 
Fans Across America 
Agency/Group/Organization Type 
Services-Children 
Services-homeless 
What section of the Plan was addressed by Consultation? 
Homeless Needs - Families with children 
Homelessness Needs - Unaccompanied youth 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
10 Agency/Group/Organization 
Resurrection Street Ministry, Inc. 
Agency/Group/Organization Type 
Services-homeless 
What section of the Plan was addressed by Consultation? 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
Homelessness Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
11 Agency/Group/Organization 
SAVE THE FAMILY 
Agency/Group/Organization Type 
Housing 
Services-homeless 
Services - Victims 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Homelessness Strategy

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Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
12 Agency/Group/Organization 
ASSOCIATION FOR SUPPORTIVE CHILD CARE 
Agency/Group/Organization Type 
Services-Children 
What section of the Plan was addressed by Consultation? 
Economic Development 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
13 Agency/Group/Organization 
CHILD CRISIS CENTER 
Agency/Group/Organization Type 
Services-Children 
Services-Victims of Domestic Violence 
What section of the Plan was addressed by Consultation? 
Homeless Needs - Families with children 
Non-Homeless Special Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
14 Agency/Group/Organization 
Neighbors Who Care 
Agency/Group/Organization Type 
Services-Elderly Persons 
Services-Persons with Disabilities 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting.

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15 Agency/Group/Organization 
Matthew's Crossing Food Bank 
Agency/Group/Organization Type 
Services - low income families 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
16 Agency/Group/Organization 
A NEW LEAF 
Agency/Group/Organization Type 
Services-homeless 
What section of the Plan was addressed by Consultation? 
Homeless Needs - Families with children 
Homelessness Strategy 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
17 Agency/Group/Organization 
NEWTOWN COMMUNITY DEVELOPMENT CORPORATION 
Agency/Group/Organization Type 
Housing 
What section of the Plan was addressed by Consultation? 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
18 Agency/Group/Organization 
CARE Center 
Agency/Group/Organization Type 
Services-Health

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What section of the Plan was addressed by Consultation? 
Homeless Needs - Families with children 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
19 Agency/Group/Organization 
Desert Sounds Performing Arts 
Agency/Group/Organization Type 
Services-Children 
What section of the Plan was addressed by Consultation? 
Homeless Needs - Families with children 
Homelessness Strategy 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
20 Agency/Group/Organization 
Chrysalis Shelter 
Agency/Group/Organization Type 
Housing 
Services-Victims of Domestic Violence 
Services-homeless 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Homelessness Needs - Unaccompanied youth 
Homelessness Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting.

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21 Agency/Group/Organization 
HOMEWARD BOUND 
Agency/Group/Organization Type 
Housing 
Services-homeless 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Homeless Needs - Families with children 
Homelessness Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
22 Agency/Group/Organization 
CATHOLIC CHARITIES OF THE EAST VALLEY 
Agency/Group/Organization Type 
Services-Children 
Services-Victims of Domestic Violence 
Services-Health 
Services - Immigrants and Refugees 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Non-Homeless Special Needs 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
23 Agency/Group/Organization 
notMYkid 
Agency/Group/Organization Type 
Services-Children 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs

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Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
24 Agency/Group/Organization 
One Small Step 
Agency/Group/Organization Type 
Services - Clothing 
What section of the Plan was addressed by Consultation? 
Economic Development 
Anti-poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
25 Agency/Group/Organization 
Live Love Inc 
Agency/Group/Organization Type 
Services-Elderly Persons 
Services-Persons with Disabilities 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Non-Housing Community Development Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
26 Agency/Group/Organization 
HOLY TRINITY LUTHERAN CHURCH 
Agency/Group/Organization Type 
Church / Faith-Based Organization 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Strategy

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Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
27 Agency/Group/Organization 
Chandler Lacrosse 
Agency/Group/Organization Type 
Services - youth sports 
What section of the Plan was addressed by Consultation? 
Community development needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
28 Agency/Group/Organization 
Animal Defense League of Arizona 
Agency/Group/Organization Type 
Services - other 
What section of the Plan was addressed by Consultation? 
Community development needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
29 Agency/Group/Organization 
Mesa United Way 
Agency/Group/Organization Type 
Funding org. for services to lower income households, veterans, 
and others 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Homeless Needs - Chronically homeless 
Homeless Needs - Families with children 
Homelessness Needs - Veterans 
Homelessness Needs - Unaccompanied youth 
Homelessness Strategy

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Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
30 Agency/Group/Organization 
JUNIOR ACHIEVEMENT 
Agency/Group/Organization Type 
Services-Children 
Services-Education 
What section of the Plan was addressed by Consultation? 
Anti-poverty Strategy 
Community development needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
31 Agency/Group/Organization 
Marc Community Resources 
Agency/Group/Organization Type 
Services-Persons with Disabilities 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Non-Homeless Special Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
32 Agency/Group/Organization 
Friends of Chandler Public Library 
Agency/Group/Organization Type 
Library 
What section of the Plan was addressed by Consultation? 
Community development needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting.

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33 Agency/Group/Organization 
IMPROVING CHANDLER AREA NEIGHBORHOODS, (ICAN) 
Agency/Group/Organization Type 
Services-Children 
Services-Education 
Services - Youth and Families 
What section of the Plan was addressed by Consultation? 
Housing Need Assessment 
Economic Development 
Community development needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
34 Agency/Group/Organization 
The Salvation Army 
Agency/Group/Organization Type 
Services – Children 
Services – Homeless 
Services - Education 
What section of the Plan was addressed by Consultation? 
Homeless Needs – Chronically Homeless 
Homeless Needs – Families with Children 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
35 Agency/Group/Organization 
Si Se Puede 
Agency/Group/Organization Type 
Services – Children 
Services - Education 
What section of the Plan was addressed by Consultation? 
Non-homeless Special Needs

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Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
36 Agency/Group/Organization 
Mission of Mercy 
Agency/Group/Organization Type 
Services – Health 
Services – Elderly Persons 
Services – Persons with Disabiities 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs 
Anti-Poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
37 Agency/Group/Organization 
YMCA 
Agency/Group/Organization Type 
Services – Children 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
38 Agency/Group/Organization 
FSL Home Improvements 
Agency/Group/Organization Type 
Services – Elderly Persons 
Services – Persons with Disabilities 
Services - Housing 
What section of the Plan was addressed by Consultation? 
Non-Homeless Special Needs

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Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
39 Agency/Group/Organization 
Central Arizona Shelter Services (CASS) 
Agency/Group/Organization Type 
Services – Homeless 
Services – Persons with Disabilities 
Services - Housing 
What section of the Plan was addressed by Consultation? 
Homeless Needs – Chronically Homeless 
Homelessness – Veterans 
Homelessness Strategy 
Anti-Poverty Strategy 
Briefly describe how the Agency/Group/Organization was 
consulted. What are the anticipated outcomes of the consultation 
or areas for improved coordination? 
Agency participated in public meeting. 
 
 
Identify any Agency Types not consulted and provide rationale for not consulting 
All agency types were consulted.

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Other local/regional/state/federal planning efforts considered when preparing the Plan 
Name of Plan 
Lead Organization 
How do the goals of your Strategic Plan overlap with the goals of each 
plan? 
Continuum of Care 
Maricopa Association of 
Governments 
The City's strategies to address homelessness are consistent with the 
Continuum of Care strategy. 
City of Chandler General 
Plan 
City of Chandler 
The goals of the General Plan support the goals of the City's Consolidated 
Plan. 
Table 3 - Other local / regional / federal planning efforts 
 
Narrative

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AP-12 Participation - 91.401, 91.105, 91.200(c) 
1. 
Summary of citizen participation process/Efforts made to broaden citizen participation 
Summarize citizen participation process and how it impacted goal-setting 
 
The City held two public meetings to discuss available resources and community needs and priorities – one with the HHSC on March 27, 2019 
and one with City Council on April 8, 2019 (with a continuation to April 11, 2019). City staff also conducted a public meeting and application 
workshop in October, 2018. Nine comments were received at these meetings. Additionally, as the City received applications for both HUD-
funded and General Fund activities, the community made clear those activities that were most important and workable during the coming year. 
The City held a public comment period on the draft Annual Action Plan from March 27, 2019 to April 25, 2019. A second, 15-day public comment 
period regarding CDBG funding recommendations was held from May 17, 2019 to May 31, 2019. The draft was available for review at the 
Neighborhood Resources Department or online at https://www.chandleraz.gov/residents/neighborhood-resources/community-
development/plans-and-reports. Three written comments were received during the first public comment period and no comments were 
received during the second. These comments are provided in an appendix to this Plan. 
The Action Plan was available at the Neighborhood Resources Department or online at https://www.chandleraz.gov/residents/neighborhood-
resources/community-development/plans-and-reports. 
In response to the Coronavirus Pandemic (COVID-19), President Trump authorized the Coronavirus Aid, Relief, and Economic Security Act (CARES 
Act), Public Law 116-136 on March 27, 2020. As a result, the U.S. Department of Housing and Urban Development (HUD) awarded the City of 
Chandler $849,415 in Community Development Block Grant-Coronavirus (CDBG-CV) funds to prevent, prepare for, and respond to COVID-19. 
The City of Chandler prepared funding recommendations for how CDBG-CV funds would be disbursed, and updated its Citizen Participation Plan 
to reflect the allowance for a 5-day public comment period and for a virtual public hearing. Proposed funding recommendations were available 
for review and public comment beginning May 9, 2020, through May 13, 2020 at the City of Chandler Neighborhood Resources Office, 235 S. 
Arizona Avenue, Chandler, AZ 85225 and on the City of Chandler website. 
The public was also invited to attend the public hearing held during the Housing and Human Services Commission meeting on May 13, 2020, 
where public comments may be received. In-person attendance was welcome. However, due to the public health emergency and the order by

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Governor Ducey to limit gatherings and the spread of COVID-19, the City of Chandler also provided the public an opportunity to participate 
virtually via  WebEx or phone. No comments were received during the public comment period.  
The Coronavirus Pandemic (COVID-19), the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), Public Law 116-136 was enacted into 
law on March 27, 2020. As a result, the U.S. Department of Housing and Urban Development (HUD) awarded the City of Chandler $1,568,885 in 
Community Development Block Grant-Coronavirus Tranche 3 (CDBG-CV3) funds to prevent, prepare for, and respond to COVID-19. 
The City of Chandler prepared funding recommendations for how CDBG-CV3 funds would be disbursed, and the proposed funding 
recommendations are available for review and public comment beginning June 9, 2021, through July 8, 2021 at the City of Chandler 
Neighborhood Resources Office, 235 S. Arizona Avenue, Chandler, AZ 85225 and on the City of Chandler website. 
The public was also invited to attend the public hearing held during the Housing and Human Services Commission meeting on June 9, 2021, 
where public comments may be received. In-person attendance was welcome. The City of Chandler also provided the public an opportunity to 
participate virtually via WebEx or phone. All public comments received will become a part of the permanent record.  
Citizen Participation Outreach 
 
Sort Or
der 
Mode of Outr
each 
Target of Out
reach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable) 
1 
Public 
Meeting 
Non-
targeted/broa
d community 
City staff 
members. 
No comments 
received. 
n/a 
  
2 
Public 
Meeting 
Non-
targeted/broa
d community 
All members of 
the Housing and 
Human Services 
Commission; 
City staff 
members. 
Two 
comments 
received 
regarding 
homeless 
programs. 
n/a

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Sort Or
der 
Mode of Outr
each 
Target of Out
reach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable) 
3 
Public 
Hearing 
Non-
targeted/broa
d community 
The City Council 
meeting was 
open to all 
members of the 
public and 
televised. 
Seven 
comments 
received 
regarding 
homeless 
programs and 
affordable 
housing. 
n/a 
  
4 
Public 
Hearing 
Non-
targeted/broa
d community 
The Housing 
and Human 
Services 
Commission 
meeting was 
open to all 
members of the 
public and 
televised. 
 No comments 
received. 
 n/a

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2019 
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Sort Or
der 
Mode of Outr
each 
Target of Out
reach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable) 
5 
Public 
Hearing 
Non-
targeted/broa
d community 
One public 
hearing was 
held at the 
Housing and 
Human Services 
Commission 
meeting on 
June 9, 2021. 
The public had 
the opportunity 
to attend the 
public hearing 
in-person or 
virtually via 
WebEx or 
phone.  
All public 
comments 
received will 
become a part 
of the 
permanent 
record. 
n/a

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6 
Newspaper 
Ad 
Non-
targeted/broa
d community 
Public notice 
announcing the 
public hearing 
on June 9, 2021 
and the 30-day 
public comment 
period for the 
draft 
Substantial 
Amendment #2 
to the 2019-
2020 Annual 
Action Plan was 
published in 
The Arizona 
Republic, a local 
newspaper with 
general 
circulation in 
the community, 
and also posted 
in the 
Neighborhood 
Resources 
Office and the 
City Clerk’s 
office. 
All public 
comments 
received will 
become a part 
of the 
permanent 
record. 
n/a

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2019 
32 
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Sort Or
der 
Mode of Outr
each 
Target of Out
reach 
Summary of  
response/atten
dance 
Summary of  
comments rec
eived 
Summary of com
ments not 
accepted 
and reasons 
URL (If applicable) 
7 
Internet 
Outreach 
Non-
targeted/broa
d community 
The draft 
Substantial 
Amendment #2 
to the 2019-
2020 Annual 
Action Plan was 
made available 
on the City’s 
website during 
the 30-day 
public comment 
period for all 
interested 
parties to view 
and provide 
comment. 
Public notices 
were also 
posted on the 
City’s website 
announcing the 
public hearing 
and the 30-day 
public comment 
period. 
All public 
comments 
received will 
become a part 
of the 
permanent 
record. 
n/a 
https://www.chandleraz.gov/residents/
neighborhood-resources/community-
development/plans-and-reports 
Table 4 – Citizen Participation Outreach

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Expected Resources 
AP-15 Expected Resources - 91.420(b), 91.220(c)(1,2) 
Introduction 
The City of Chandler receives Community Development Block Grant funding from the US Department of Housing and Urban Development (HUD) 
as an ‘entitlement community’ and is the CDBG lead agency; funds are received based on an annual formula. 
The City also receives HUD HOME funding as a member of the Maricopa County HOME Consortium (Consortium). The Consortium is a legal 
entity created through an intergovernmental agreement between Maricopa County, the Cities of Avondale, Chandler, Glendale, Peoria, 
Scottsdale, Surprise, Tempe and the Town of Gilbert. Each Consortium member receives a pro rata share of funds and uses them to meet the 
needs of their community. The County’s 5-year Consolidated Plan and Annual Action Plans also include the housing needs and activities of 
Chandler. 
In addition to HUD entitlement funds, the City of Chandler leverages numerous local resources to address the needs of its residents. In FY 2019-
2020, the City anticipates using $1.19 million in local General Funds to focus on youth services, assisting families in crisis, services for special 
populations, and transportation services for low-income veterans. 
The City also anticipates about $9.5 million in funding for Public Housing programs during FY 2019-2020, including $5.8 million for the Housing

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2019 
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Choice Voucher program, $2.9 million for the Public Housing program, and $840,000 in Public Housing capital funds. 
Anticipated Resources 
Program 
Source 
of 
Funds 
Uses of Funds 
Expected Amount Available Year 1 
Expected 
Amount 
Available 
Remainder 
of ConPlan  
$ 
Narrative Description 
Annual 
Allocation: 
$ 
Program 
Income: 
$ 
Prior Year 
Resources: 
$ 
Total: 
$ 
CDBG 
public - 
federal 
Acquisition 
Admin and 
Planning 
Economic 
Development 
Housing 
Public 
Improvements 
Public Services 
1,369,267 
0 
109,839 
1,479,106 
0 
Community Development Block Grant 
(CDBG) funds may be used for a variety 
of activities that meet the needs of low 
and moderate income residents and 
communities. Eligible activities are 
public services, economic 
development, and capital 
improvements such as infrastructure, 
facilities, and housing. Each activity 
must meet a HUD objective.

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2019 
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General 
Fund 
public - 
local 
Admin and 
Planning 
Economic 
Development 
Housing 
Public Services 
1,193,735 
0 
0 
1,193,735 
0 
Social Services Fund allocates funding 
to non-profit agencies that provide 
supportive human (public) services to 
low- and moderate-income Chandler 
residents. Acts of Kindness Program 
was developed in July 2000 to give 
residents an opportunity to voluntarily 
contribute $1 with their utility 
payment each month. AOK supports 
human service programs that provide 
basic needs such as food, shelter, 
clothing, medical services and 
transportation to low income Chandler 
residents. Youth Enhancement 
Program supports the development 
and operation of programs for youth 
activities, scholarships, sports 
activities, mentoring, intervention and 
learning programs. Veterans 
Transportation Program funds agencies 
that provide transportation for low-
income veterans to services centers 
and other locales. The City also 
provides general funds for homeless 
navigation and emergency lodging for 
people experiencing homelessness. 
Public 
Housing 
public - 
federal 
Housing 
840,000 
0 
0 
840,000 
0 
The Capital Fund provides funds, 
annually, to Public Housing Agencies 
(PHAs) for the development, financing,

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2019 
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Program 
Source 
of 
Funds 
Uses of Funds 
Expected Amount Available Year 1 
Expected 
Amount 
Available 
Remainder 
of ConPlan  
$ 
Narrative Description 
Annual 
Allocation: 
$ 
Program 
Income: 
$ 
Prior Year 
Resources: 
$ 
Total: 
$ 
Capital 
Fund 
and modernization of Public Housing 
developments and for management 
improvements. The funds may not be 
used for luxury improvements, direct 
social services, cost funded by other 
HUD programs, and ineligible activities 
as determined by HUD on a case-by-
case basis. 
Section 8 
public - 
federal 
Housing 
5,776,364 
0 
0 
5,776,364 
0 
Housing choice vouchers allow very 
low-income families to choose and 
lease or purchase safe, decent, and 
affordable privately-owned rental 
housing. 
Other 
public - 
federal 
Admin and 
Planning 
Public Services 
849,415 
0 
0 
849,415 
0 
The City will utilize CDBG-CV funds 
received through the CARES Act to 
prepare for, prevent, and respond to 
the Coronavirus. Funds will be used 
over a two-year period to prevent 
homelessness and hunger, and provide 
for the health and welfare of persons 
experiencing homelessness, who are 
impacted by COVID-19.

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2019 
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Program 
Source 
of 
Funds 
Uses of Funds 
Expected Amount Available Year 1 
Expected 
Amount 
Available 
Remainder 
of ConPlan  
$ 
Narrative Description 
Annual 
Allocation: 
$ 
Program 
Income: 
$ 
Prior Year 
Resources: 
$ 
Total: 
$ 
Other 
public - 
federal 
Admin and 
Planning 
Public Services 
$1,568,885 
0 
0 $1,568,885 
0 
The City will utilize CDBG-CV3 funds 
received through the CARES Act to 
prepare for, prevent, and respond to 
the Coronavirus. Funds will be used to 
prevent homelessness and provide 
housing stability for households with 
low and moderate income who are 
impacted by Coronavirus. 
Table 5 - Expected Resources – Priority Table 
 
Explain how federal funds will leverage those additional resources (private, state and local funds), including a description of how 
matching requirements will be satisfied 
General funds are provided annually to assist local non-profits with social services, youth enhancement services, transportation for veterans, 
homeless navigation, and emergency lodging for people experiencing homelessness to leverage federal funds for public service activities. Local 
bond funds supplement federal funding for capital improvement projects. HOME match requirements are met on a project by project basis, with 
all match funds currently retained by Maricopa County.  
If appropriate, describe publically owned land or property located within the jurisdiction that may be used to address the needs 
identified in the plan 
The City does not have publicly owned land or property that will be used to address the needs identified in this plan. 
Discussion

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2019 
38 
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In addition to CDBG funds, the City of Chandler dedicates General Fund resources to support agencies that address the needs of the City’s most 
vulnerable residents. The City received applications for $1,929,692 from 60 applicants in FY 2019-2020. 
In FY 2019-2020, the Housing and Human Services Commission will continue to focus on: 
1. Youth services, including educational support, health programs, and prevention/intervention activities. 
2. Families in crisis, including crisis intervention, temporary assistance, basic needs, and support services focused on employment 
assistance and adult education. 
3. Special populations, including basic needs, independent living programs, socialization, and education services. 
4. Transportation services for low-income veterans.

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2019 
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Annual Goals and Objectives 
AP-20 Annual Goals and Objectives - 91.420, 91.220(c)(3)&(e) 
Goals Summary Information  
Sort 
Order 
Goal Name 
Start 
Year 
End 
Year 
Category 
Geographic 
Area 
Needs Addressed 
Funding 
Goal Outcome Indicator 
1 
Owner-occupied 
Housing 
Rehabilitation 
2015 2019 Affordable 
Housing 
Citywide 
Affordable 
Housing 
CDBG: 
$372,883 
Homeowner Housing Rehabilitated: 48 
Household Housing Unit 
2 
Alleviate crisis & 
meet basic 
needs 
2015 2019 Homeless 
Non-Homeless 
Special Needs 
Non-Housing 
Community 
Development 
North of 
San Tan 
Freeway 
Citywide 
Homelessness 
Human Services 
CDBG: 
$145,419 
CDBG-CV1: 
$679,532 
CDBG-CV3: 
$1,255,108 
 
Public service activities other than 
Low/Moderate Income Housing Benefit: 
1744 Persons Assisted (CDBG-CV1); 500 
Persons Assisted (CDBG-CV3) 
Public service activities for 
Low/Moderate Income Housing Benefit: 
94 Households Assisted Homelessness 
Prevention: 216 Persons Assisted 
(CDBG-CV1); 150 Persons Assisted 
(CDBG-CV3) 
3 
Case 
Management 
Homeless 
2015 2019 Homeless 
Citywide 
Homelessness 
CDBG: 
$59,971 
Public service activities for 
Low/Moderate Income Housing Benefit: 
30 Households Assisted 
4 
Community 
Facilities 
2015 2019 Public Housing 
Non-Housing 
Community 
Development 
North of 
San Tan 
Freeway 
Revitalization, 
Public Facilities 
& Infrastructure 
Human Services 
CDBG: 
$322,900 
Public Facility or Infrastructure 
Activities other than Low/Moderate 
Income Housing Benefit: 11381 Persons 
Assisted

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2019 
40 
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Sort 
Order 
Goal Name 
Start 
Year 
End 
Year 
Category 
Geographic 
Area 
Needs Addressed 
Funding 
Goal Outcome Indicator 
5 
Code 
Enforcement 
and Blight 
Removal 
2015 2019 Non-Housing 
Community 
Development 
North of 
San Tan 
Freeway 
Revitalization, 
Public Facilities 
& Infrastructure 
CDBG: 
$194,241 
Housing Code Enforcement/Foreclosed 
Property Care: 13767 Household 
Housing Unit 
6 
Administration 
2015 2019 administration 
North of 
San Tan 
Freeway 
Citywide 
Revitalization, 
Public Facilities 
& Infrastructure 
Affordable 
Housing 
Homelessness 
Human Services 
CDBG: 
$273,853 
CDBG-CV1: 
$169,883 
CDBG-CV3: 
$313,777 
Other: 1 Other 
 
 
Table 6 – Goals Summary 
 
Goal Descriptions 
 
1 Goal Name 
Owner-occupied Housing Rehabilitation 
Goal 
Description 
The numeric goal includes only CDBG funds invested in this activity. Goals for HOME funds are included in the 
Maricopa County consortium Annual Action Plan. 
2 Goal Name 
Alleviate crisis & meet basic needs 
Goal 
Description 
The numeric goal includes only CDBG funds for this activity. General funds may also be used to alleviate crisis and meet 
basic needs.

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3 Goal Name 
Case Management Homeless 
Goal 
Description 
The numeric goal includes only CDBG funds for this activity. General funds may also be used to support emergency and 
transitional housing. 
4 Goal Name 
Community Facilities 
Goal 
Description 
Improvements to community facilities. 
5 Goal Name 
Code Enforcement and Blight Removal 
Goal 
Description 
The numeric goal includes only CDBG funds for this activity. General funds may also be used to support emergency and 
transitional housing. 
6 Goal Name 
Administration 
Goal 
Description 
The City will administer CDBG funds in accordance with all statutory and regulatory requirements.

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AP-35 Projects - 91.420, 91.220(d) 
Introduction  
The following projects will be funded using CDBG funds in FY 2019-2020. The City of Chandler's planned 
HOME activities are included in Maricopa County's Annual Action Plan. Section 8, Public Housing Capital 
Funds and General Funds are not included in these projects and will be dedicated to non-CDBG funded 
activities. 
# 
Project Name 
1 AZCEND - TBRA Case Management Program 
2 AZCEND - Housing and Stability Specialist 
3 City of Chandler Housing and Redevelopment - Public Housing Youth Program 
4 City of Chandler Community Development - Fair Housing Activities 
5 City of Chandler Community Development - Client Services 
6 Save the Family - Case Coordination and Homeless Housing 
7 Boys & Girls Club of the East Valley - Shaded Outdoor Space 
8 Chandler Gilbert Arc - Community Living Home Rehabilitation 
9 City of Chandler Code Enforcement - Low-Mod Neighborhoods 
10 City of Chandler Community Resources and Development - Homeowner Rehabilitation 
11 City of Chandler Community Services - East Mini Park Improvements 
12 FSL Home Improvements - Emergency Home Repair 
13 CDBG Program Administration 
14 CV-Public Services 
15 CV-Program Administration 
16 CV-Public Services 
17 CV-Program Administration 
Table 7 – Project Information 
 
Describe the reasons for allocation priorities and any obstacles to addressing underserved 
needs 
The City annually issues an RFP to distribute funding to nonprofit organizations and City departments 
that may utilize CDBG to address priority needs. The City requires grantees to include a performance 
measurement strategy in funding proposals to demonstrate that proposed services will enhance the 
lives of City residents and meet identified needs. The strategy quantifies long- and short-term goals, 
activities, outputs, and outcomes. It includes client demographics, projections of the number of 
individuals and households that will be served, and annual unit-of-service projections. The primary 
obstacle to addressing underserved needs is insufficient funding. In addition, many nonprofit agencies 
serve multiple jurisdictions in the region and few are dedicated solely to providing services in Chandler.

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AP-38 Project Summary 
Project Summary Information

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1 
Project Name 
AZCEND - TBRA Case Management Program 
Target Area 
Citywide 
Goals Supported 
Case Management Homeless 
Needs Addressed 
Homelessness 
Funding 
CDBG: $35,515 
Description 
Case management for clients that are housed in the TBRA program 
and formally homeless singles or families. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
24 households assisted with case management services 
Location Description 
AZCEND, 345 S California Street, Chandler, or other locations to meet 
the needs of clients 
Planned Activities 
Case management program assists clients who participate in the City's 
TBRA program for singles and families that were homeless. The case 
manager will provide intensive, targeted intervention and assistance 
to the City's most chronic and medically vulnerable homeless 
population. The Case Manager will locate and establish relations with 
Chandler's homeless and determine their eligibility for the program. 
AZCEND will refer clients to the City for the program and when house 
AZCEND will perform case management services. 
2 
Project Name 
AZCEND - Housing and Stability Specialist 
Target Area 
Citywide 
Goals Supported 
Alleviate crisis & meet basic needs 
Needs Addressed 
Homelessness 
Funding 
CDBG: $44,919 
Description 
Housing stability case management for chronically and vulnerable 
homeless singles or families. The housing specialist will provide 
advocacy necessary to help maintain housing stability once homeless 
clients are housed. The specialist will conduct ongoing outreach to 
landlords and helps facilitate client needs as appropriate. 
Target Date 
6/30/2020

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Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
94 households assisted with case management services 
Location Description 
Citywide – engaging clients through iHelp or on City streets 
Planned Activities 
Clients that are case managed will receive intake and prioritization for 
housing based on their level of acuity, moving most vulnerable 
homeless clients to higher levels of stability through supportive 
services, employment, and housing. Provide continuing case 
management with the target clients to assist them with accessing 
services (behavioral health, mental health, social services, food, SSI, 
healthcare, transportation, employment services). 
3 
Project Name 
City of Chandler Housing and Redevelopment - Public Housing Youth 
Program 
Target Area 
North of San Tan Freeway 
Goals Supported 
Alleviate crisis & meet basic needs 
Needs Addressed 
Human Services 
Funding 
CDBG: $78,000 
Description 
Activities are offered after school and during school breaks and 
include community sports and other specialized events. The after-
school program is held at four family Public Housing site and offers 
homework assistance, art, and crafts and indoor/outdoor recreation 
on regular school days. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
329 youth provided with education programming  
Location Description 
Four Public Housing sites in Chandler including 130 North Hamilton 
Street, 210 North McQueen Road, 73 South Hamilton Street, and 660 
South Palm Lane 
Planned Activities 
The youth program serves youth ages 6 to 18 who reside in Public 
Housing family sites. 
4 
Project Name 
City of Chandler Community Development - Fair Housing Activities 
Target Area 
Citywide

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Goals Supported 
Alleviate crisis & meet basic needs 
Needs Addressed 
Human Services 
Funding 
CDBG: $7,500 
Description 
Conduct fair housing activities to affirmatively further fair housing and 
promote free housing choice in the City of Chandler. Fair housing 
activities are essential in order to provide the community and housing 
providers with knowledge of their fair housing rights and 
responsibilities. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
300 people provided with fair housing education, outreach, 
counseling, and/or enforcement 
Location Description 
Citywide 
Planned Activities 
The program will provide fair housing activities to Chandler residents 
on their rights and responsibilities under Fair Housing Act of 1968.  
5 
Project Name 
City of Chandler Community Development - Client Services 
Target Area 
Citywide 
Goals Supported 
Alleviate crisis & meet basic needs 
Needs Addressed 
Human Services 
Funding 
CDBG: $15,000 
Description 
Client services for 150 Chandler residents experiencing homelessness, 
housing insecurity, or crisis intervention. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
150 low- and moderate-income people provided with assistance 
Location Description 
Citywide 
Planned Activities 
This program will provide direct client services to individuals who are 
experiencing homelessness in Chandler and will facilitate coordinated 
care and communications with other service providers who provide 
basic needs to low- and moderate-income individuals in the Chandler 
community.

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6 
Project Name 
Save the Family - Case Coordination and Homeless Housing 
Target Area 
Citywide 
Goals Supported 
Case Management Homeless 
Needs Addressed 
Homelessness 
Funding 
CDBG: $24,456 
Description 
Case management and supportive services for homeless families. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
6 homeless families assisted through case management and 
supportive services 
Location Description 
Save the Family, 125 E. University Drive, Mesa, and other locations to 
meet the needs of Chandler clients 
Planned Activities 
Case management and supportive services for homeless families. 
7 
Project Name 
Boys & Girls Club of the East Valley - Shaded Outdoor Space 
Target Area 
North of San Tan Freeway 
Goals Supported 
Community Facilities 
Needs Addressed 
Human Services 
Funding 
CDBG: $25,000 
Description 
Build a permanent shade structure on the outside patio of the 
Chandler Compadres branch of the Boys & Girls Club of the East 
Valley. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
1,500 youth 
Location Description 
Boys & Girls Club of the East Valley, Compadres Branch, 300 East 
Chandler Boulevard, Chandler

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Planned Activities 
This project will involve building a permanent shade structure on the 
outside patio of the Chandler Compadres branch of the Boys & Girls 
Club of the East Valley. The shade structure will provide opportunities 
throughout the year for youth to participate in outdoor programming 
including art, environmental education, recreation, gardening, and 
other positive developmental programming. 
8 
Project Name 
Chandler Gilbert Arc - Community Living Home Rehabilitation 
Target Area 
North of San Tan Freeway 
Goals Supported 
Community Facilities 
Needs Addressed 
Human Services 
Funding 
CDBG: $56,450 
Description 
Installation of an accessible kitchen in two Chandler Gilbert Arc 
community living homes, which support individuals with intellectual 
and developmental disabilities (IDD), (e.g. Autism, Cerebral Palsy, 
cognitive learning disabilities, etc.), and provide necessary living 
support for these individuals. Accessible kitchens allow persons with 
IDD to participate in meal preparation, an important component in 
building autonomy within a supportive living environment. Additional 
funds will be used to provide an adjustable sink in a third community 
living home. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
8 people with intellectual and developmental disabilities 
Location Description 
Chandler Gilbert Arc Community Living Homes 
Planned Activities 
Installation of an accessible kitchen in two Chandler Gilbert Arc 
Community Living Homes. 
9 
Project Name 
City of Chandler Code Enforcement - Low-Mod Neighborhoods 
Target Area 
North of San Tan Freeway 
Goals Supported 
Code Enforcement and Blight Removal 
Needs Addressed 
Revitalization, Public Facilities & Infrastructure 
Funding 
CDBG: $194,241

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Description 
The goal of this program is to improve and revitalize neighborhoods 
and housing conditions through the continued inspections and code 
enforcement in CDBG-eligible areas. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
13,767 households benefitted from code enforcement  
Location Description 
Citywide in CDBG eligible census tracts 
Planned Activities 
The goal of this program is to improve and revitalize neighborhoods 
and housing conditions through the continued inspections and code 
enforcement in CDBG-eligible areas. 
10 Project Name 
City of Chandler Community Resources and Development - 
Homeowner Rehabilitation 
Target Area 
Citywide 
Goals Supported 
Owner-occupied Housing Rehabilitation 
Needs Addressed 
Affordable Housing 
Funding 
CDBG: $200,000 
Description 
Owner-occupied housing rehabilitation of single-family homes in 
Chandler. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
39 low- and moderate-income homeowners  
Location Description 
Citywide 
Planned Activities 
Housing rehab for Chandler residents that are low/moderate income 
households. Moderate rehab program allows up to $50,000 per home 
with a zero percent, deferred and forgivable loan to rehab health and 
safety improvements. 
11 Project Name 
City of Chandler Community Services - East Mini Park Improvements 
Target Area 
North of San Tan Freeway 
Goals Supported 
Community Facilities 
Needs Addressed 
Revitalization, Public Facilities & Infrastructure

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Funding 
CDBG: $241,450 
Description 
Renovations to meet recommended ADA compliance improvements 
and Crime Prevention Through Environmental Design (CPTED) 
standards. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
9,873 persons benefitted from park improvements    
Location Description 
East Mini Park, 605 East Erie Street, Chandler 
Planned Activities 
This project will involve renovations to East Mini Park to meet 
recommended ADA compliance improvements and Crime Prevention 
Through Environmental Design (CPTED) standards. Funding will 
improve the usability, aesthetics, safety, and disabilities access of the 
park to benefit all residents. 
12 Project Name 
FSL Home Improvements - Emergency Home Repair 
Target Area 
Citywide 
Goals Supported 
Owner-occupied Housing Rehabilitation 
Needs Addressed 
Affordable Housing 
Funding 
CDBG: $172,883 
Description 
Emergency home repair program for owner-occupied single-family 
homes. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
9 low- and moderate-income homeowners 
Location Description 
Citywide 
Planned Activities 
The program offers emergency home repair services for eligible low- 
and moderate-income homeowners. 
13 Project Name 
CDBG Program Administration 
Target Area 
North of San Tan Freeway 
Citywide 
Goals Supported 
Administration

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Needs Addressed 
Revitalization, Public Facilities & Infrastructure 
Affordable Housing 
Homelessness 
Human Services 
Funding 
CDBG: $273,853 
Description 
Administration of CDBG activities. 
Target Date 
6/30/2020 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
  
Location Description 
City of Chandler Community Development Department 
Planned Activities 
Administration of CDBG activities. 
14 Project Name 
CDBG-CV Public Services 
Target Area 
Citywide 
Goals Supported 
Alleviate crisis & meet basic needs 
Needs Addressed 
Homelessness 
Human Services 
Funding 
CDBG-CV: $679,532 
Description 
Public services to prepare for, prevent and respond to Coronavirus. 
Target Date 
9/30/2022 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
125 senior or disabled households (125 senior or disabled individuals) 
will receive home delivered meals; 72 households (216 individuals) 
will receive rent or utility assistance; 840 households (840 individuals) 
experiencing homelessness will receive essential services. 
Location Description 
Services will be delivered to eligible households throughout the City of 
Chandler. 
Planned Activities 
Home delivered meals; rent and utility assistance; homeless 
navigation and client services. 
15 Project Name 
CDBG-CV Program Administration 
Target Area 
Citywide 
Goals Supported 
Administration

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Need Addressed 
Homelessness 
Human Services 
Funding 
CDBG-CV; $169,883 
Description 
Administration of CDBG-CV Activities 
Target Date 
9/30/2022 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
 
Location Description 
City of Chandler Community Development Department 
Planned Activities 
Administration of CDBG-CV Activities 
16 Project Name 
CDBG-CV Public Services 
Target Area 
Citywide 
Goals Supported 
Alleviate crisis & meet basic needs 
Need Addressed 
Homelessness 
Human Services 
Funding 
CDBG-CV: $1,255,108 
Description 
Public services to prepare for, prevent and respond to Coronavirus. 
Target Date 
6/30/2023 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
500 households (500 individuals) experiencing homelessness will 
receive essential services;  
150 households (150 individuals) will receive move-in assistance 
Location Description 
Services will be delivered to eligible households throughout the City of 
Chandler. 
Planned Activities 
homeless navigation and client services, bridge housing, move-in 
assistance, and other essential services 
17 Project Name 
CDBG-CV Program Administration 
Target Area 
Citywide 
Goals Supported 
Administration 
Need Addressed 
Homelessness 
Human Services

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Funding 
CDBG-CV: $313,777 
Description 
Administration of CDBG-CV Activities 
Target Date 
6/30/2023 
Estimate the number 
and type of families 
that will benefit from 
the proposed activities 
 
Location Description 
City of Chandler Community Development Department 
Planned Activities 
Administration of CDBG-CV Activities

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AP-50 Geographic Distribution - 91.420, 91.220(f) 
Description of the geographic areas of the entitlement (including areas of low-income and 
minority concentration) where assistance will be directed  
The City of Chandler consists of approximately 65 square miles and shares boundaries with the Town of 
Gilbert, Cities of Mesa, Phoenix and Tempe, and the Gila River Indian Community. Chandler has reached 
its physical geographic limits, with the exception of a few remaining county islands. 
Geographic Distribution 
Target Area 
Percentage of Funds 
North of San Tan Freeway 
54 
Citywide 
46 
Table 8 - Geographic Distribution  
 
 
Rationale for the priorities for allocating investments geographically  
Much of the development in the City of Chandler occurred over the past twenty-five years. However, 
the central city and several neighborhoods north of the San Tan Freeway (202) are long-established, and 
have higher concentrations of low- and moderate-income and minority households. There are 11 Census 
Block Groups where at least 51% of the population is low- and moderate-income, and another 30 where 
at least 34.87% of the population is low- and moderate-income; these are CDBG-eligible areas. The 
Neighborhood Resources Department (NRD) has elected to target funds to CDBG eligible areas north of 
the San Tan Freeway (202). 
During Fiscal Year 2019-2020, Chandler will invest approximately 54% of CDBG resources (not including 
CDBG administration costs) in the target area north of the San Tan Freeway. For several other CDBG-
funded activities such as homeowner rehabilitation and homeless case management, programs are 
available to eligible households throughout the city but the majority of clients who use these services 
live north of the San Tan Freeway. By overlaying resources and programs in geographic priority areas, 
the City realizes a visual impact and provides a comprehensive approach to neighborhood revitalization 
and stabilization. The Neighborhood Resources Department partners with other City departments and 
nonprofit organizations to assist vulnerable households and promote residential and neighborhood 
stability in a variety of ways including: 
• 
Infrastructure improvements for parks, streets, water systems, and street lighting; 
• 
Crisis, stabilization, and support services for households experiencing hunger and homelessness; 
at-risk youth; veterans and older adults; and 
• 
Prevention and reduction of deteriorated areas through code enforcement, emergency home

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repair, and housing rehabilitation. 
Neighborhood and community programs are offered in partnership with the Chandler Police 
Department, which educates neighborhoods and assists with block watch programs. In addition, City 
Code Enforcement offers training and education on common code violations to avoid and address 
deteriorating conditions. 
Discussion 
Over the past several years, the City has been working to improve its process for allocating funds for 
human services to closely reflect the changing needs of the Chandler community and maximize positive 
outcomes. In the fall of 2010, an assessment was conducted to review the annual process and 
procedures for the allocation of funds to social services providers. Based on feedback from health and 
human service providers, and faith-based organizations, the Housing and Human Services Commission 
(HHSC) and Neighborhood Resources Council Subcommittee recommended funding to three population 
groups – youth, special populations, and families in crisis. Another Community Needs Assessment is 
scheduled for completion in 2019 to ensure funds continue to meet the needs of the evolving Chandler 
community.

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AP-75 Barriers to affordable housing -91.420, 91.220(j) 
Introduction 
Affordable housing barriers are regulatory or financial systems that make it harder for developers to create affordable housing. Barriers to 
affordable housing development can occur at many levels – local, state and federal government, as well as in related industries, such as the real 
estate, insurance and finance industries. In recent years, Chandler has taken steps to encourage the development of affordable housing by 
updating its zoning ordinance and map and other land use controls. 
HUD defines a regulatory barrier as "a public regulatory requirement, payment, or process that significantly impedes the development or 
availability of affordable housing without providing a commensurate health and/or safety benefit." This section refers to actions planned to 
remove or ameliorate negative effects of public policies that serve as barriers to affordable housing, such as land use controls, tax policies 
affecting land, zoning ordinances, building codes, fees and charges, growth limitations, and policies affecting the return on residential 
investment. 
Actions it planned to remove or ameliorate the negative effects of public policies that serve as barriers to affordable housing such 
as land use controls, tax policies affecting land, zoning ordinances, building codes, fees and charges, growth limitations, and 
policies affecting the return on residential investment 
The City of Chandler General Plan recognizes the necessity of coordinating local planning efforts with Consolidated Plan goals and objectives. To 
this end, the City's General Plan suggests multiple land use policies that will make it easier for affordable housing developers to conduct infill and 
other affordable housing activities. The extent to which options available to the City are used during the coming year will depend upon the types 
of development proposals received by the City. 
Seven possible barriers were identified in the City’s 5-year Consolidated Plan. During the coming year, the City’s General Plan and other 
regulatory changes will give the City the opportunity to: 
• 
With passage of Ordinance Number 4685 in 2016, continue to approve remodeling, upgrading, and repurposing of existing 
nonresidential buildings located in the overlay district without having to follow suburban site development standards that would have

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prevented their adaptive reuse. 
• 
Increase allowable density for residential development / redevelopment projects within the City’s Infill Incentive District dependent 
upon the merits of the site, infrastructure and compatibility with adjacent properties. 
• 
Provide for expedited approvals upon request of the developer. 
• 
Waive up to 40% of the required parking if supported by a parking demand study. 
Discussion

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AP-85 Other Actions - 91.420, 91.220(k) 
Introduction 
This section outlines the actions the City will take during FY 2019-2020 to address obstacles to meeting 
underserved needs, foster and maintain affordable housing, reduce lead-based paint hazards, reduce 
the number of poverty-level families, and enhance organizational structure and coordination between 
housing and social service agencies.  
Actions planned to address obstacles to meeting underserved needs 
The primary obstacle to meeting underserved needs is insufficient funding. The City allocates general 
funds to activities for which limited federal funding is available. In FY 2019-2020, the City will allocate 
$1.19 million in general funds to meet underserved needs in Chandler. Actions and priorities to be 
supported through the City's general fund are summarized below. 
Families in Crisis 
In 2019, the Housing and Human Services Commission will continue its focus on the following priorities 
to strengthen the capacity of low- and moderate-income individuals and families to move toward their 
highest level of functionality and independence: 
• 
Emergency Services: programs that support families and children in crisis as a result of child 
abuse, domestic violence, and/or behavioral health issues such as substance abuse and mental 
health issues. 
• 
Temporary Assistance: programs that provide temporary financial assistance (utilities and rent) 
and support for individuals in accessing additional community resources. 
• 
Basic Needs: programs that provide access to food and other basic needs, including clothing and 
hygiene supplies, to ensure basic physical health needs are met. 
• 
Support Services: programs that provide employment assistance and/or adult education 
including basic education, literacy, English as a second language, financial literacy, workforce 
skills training and job search skills support; tax assistance; and programs that help families avert 
a crisis through supportive services, including affordable child care and transportation. 
• 
Homelessness: programs that provide support services, shelter, and housing for individuals and 
families experiencing homelessness. 
Special Populations 
In 2019, the Housing and Human Services Commission will continue its focus on the following priorities 
to improve the quality of life for individuals with special needs: 
• 
Basic Needs: programs that provide for basic needs addressing food insecurity, rental assistance,

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health, and transportation programs. 
• 
Independent Living: programs that allow seniors to safely age in place; persons with disabilities 
to live independently, including caregiver respite and support; home-delivered and congregate 
meals and nutrition programs; and supportive programs for grandparents raising grandchildren. 
• 
Socialization, Recreation and Education: programs that provide opportunities to seniors or 
children and adults with disabilities to combat depression, maintain or improve functional living 
skills, aid in workforce readiness, improve physical health or enhance quality of life. 
• 
Access to Transportation: programs that provide transportation for veterans. 
• 
Specialized Training: programs that provide functional living skill training and pre-vocational 
training to individuals over the age of 18 with intellectual and developmental disabilities. 
Youth Services 
In 2019, the Housing and Human Services Commission will continue its focus on the following priorities 
for the use of local resources targeted to youth services: 
• 
Education: programs that focus on academic achievement and support such as technology 
learning, tutoring, mentoring, and student leadership. 
• 
Health: programs that provide basic health and nutrition services that support physical, 
behavioral, and mental health, and prevent childhood obesity. 
• 
Prevention/Intervention: programs that support healthy social development through the 
prevention of violence and gang activity, substance abuse, teen pregnancy, and other risk 
behaviors. 
Actions planned to foster and maintain affordable housing 
In order to foster and maintain affordable housing, the City utilizes a combination of CDBG and HOME 
funding. A summary of FY 2019-2020 activities to foster and maintain affordable rental and for-sale 
housing is provided below. Note that there are no units that will be lost from the affordable housing 
inventory during the coming year. 
Affordable Rental Housing Strategies 
• 
Provide rental assistance for 25 formerly homeless low-income individuals or families, including 
assistance with rental payments, security deposits, and utility reimbursements. Provide 
additional support services to participants in transition from homelessness to housed through 
the Homeless Navigator Program. 
• 
Provide Public Housing for 303 households. 
• 
Provide monthly rental assistance for up to 486 households through the Housing Choice

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Voucher Program. 
Affordable Homeownership Strategies 
• 
Through the FSL Home Improvements’ Emergency Home Repair Program, assist 9 owner-
occupied households make emergency repairs. 
• 
Through the City’s Homeowner Rehabilitation Program, assist 39 low- and moderate-income, 
single-family homeowners with significant housing rehabilitation needs. 
• 
Assist two first-time homebuyers to purchase homes through the Chandler Community Land 
Trust in partnership with the Newtown Community Development Corporation. 
• 
Work with community partners to make resources available to participants in the Public Housing 
Authority Family Self-Sufficiency Program and offer down payment assistance match for 
participants who are ready to purchase a home. 
Public Housing Strategies 
The Chandler Housing and Redevelopment Division (also known as the Public Housing Authority or PHA) 
addresses the needs of extremely low, low- and moderate-income families. The Public Housing program 
and Section 8 Housing Choice Voucher (HCV) program continues to be designated by HUD as “high 
performing.” 
The Housing and Redevelopment Division (PHA) operates Low Rent Public Housing, Housing Choice 
Vouchers, the Family Self-Sufficiency Program, the Housing Youth Program, and a non-federal and 
federally HOME designated scattered-site affordable housing program. Public Housing residents and 
Housing Choice Voucher (Section 8) participants typically have larger families and very low incomes; 24% 
of participants are elderly. 
The PHA manages 486 Housing Choice Vouchers (Section 8) and 303 Public Housing units. Of the 303 
Public Housing units, 103 are scattered-site, single-family homes. Most were built in the late 1970s to 
mid 1980s, with 25 homes built in 1996. 
Actions planned to reduce lead-based paint hazards 
Childhood lead poisoning is a serious pediatric health problem. Children ages six years old and younger 
are particularly susceptible to lead poisoning. Research indicates that even a low level of lead in a child’s 
blood can have harmful effects on physical and developmental health. The most common source of 
exposure is deteriorating lead-based paint and lead-contaminated dust found in the home, but other 
sources include pottery, jewelry, candy and makeup. The use of lead-based paint was banned in 1978. 
To reduce the risk of lead poisoning, information is distributed to participants in City housing programs. 
The City follows strict HUD guidelines for testing and abatement of lead-based paint and other 
hazardous substances, and requires compliance from its contractors and subcontractors. Any structure

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built before 1978 that is proposed for rehabilitation under federal programs is tested for lead-based 
paint. Notices and requirements regarding testing and removal of lead-based paint are provided to 
program participants, contractors and project sponsors. 
Actions planned to reduce the number of poverty-level families 
According to the American Community Survey, the majority of Chandler families living below the 
poverty line are families with dependent children, with the highest poverty rate among single female-
headed households with children. Low income households with dependent children face significant 
challenges including inadequate state child care subsidies, state limited-time enrollment in financial 
assistance programs such as Temporary Assistance to Needy Families (which limits assistance to one 
year), and low wages associated with part-time employment. The City makes a substantial investment in 
human service intervention and prevention strategies to combat the traumatic impact of poverty and 
meet the basic needs of low- and moderate-income households. Services include: 
• 
Food, clothing and toiletries; 
• 
Emergency shelter, bridge housing, and wrap-around support services; 
• 
Crisis assistance to move through personal and systemic barriers; 
• 
Credit and housing counseling; 
• 
Job skills development; 
• 
Asset-building strategies; 
• 
Assistance navigating social and economic systems; 
• 
Physical and mental health services; 
• 
Eviction and foreclosure prevention programs; and 
• 
Rental deposits and assistance. 
The mission of the Chandler PHA is to work together with community partners to ensure decent, safe, 
sanitary, and diverse housing opportunities in the community. This mission is supported through social 
service and educational programs provided in conjunction with the Family Investment Center, Youth 
Recreation Program, and Capital Improvement Program. The PHA works closely with other community 
social service providers and has two Family Self-Sufficiency Specialists on staff to serve the Public 
Housing and Housing Choice Voucher programs. 
During the coming year, the PHA will encourage Public Housing residents to increase their earning 
potential through workforce strategies and partnerships with local business and Arizona @ Work. The 
City of Chandler Housing and Redevelopment Division is a Book Rich Environment (BRE) PHA. The PHA 
brings a vibrant culture of books to Public Housing residents. Chandler is one of two PHAs in AZ and one 
of 37 PHAs across the country that bring free, high quality books to children and families, engage the 
local library, and build literacy partners in the community. In 2018, the City of Chandler Housing and 
Redevelopment Division was awarded the Program Innovation of the Year from AZNAHRO for the Public 
Housing ASPIRE Read to Succeed Program. This specialized tutoring program is offered to youth in Public

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Housing ages 6 to 8, who can benefit from development and strengthening of their language and 
reading skills. At the Public Housing sites, reading tutors provide two 60 minute sessions each week to 
participating youth. The PHA partnered with the City’s Public Library to implement the program and to 
foster and encourage the love of reading, thus improving the educational outcomes of children living in 
HUD-assisted housing. Eleven students graduated in 2018 with significantly higher scores in reading and 
eight students are currently enrolled in the program this year. 
Actions planned to develop institutional structure  
The City will continue to participate in the regional Continuum of Care. The primary impediment to 
accomplishing Consolidated Plan goals is the high cost of permanent housing. Planned housing and 
public services activities will address this need to the extent possible. 
Actions planned to enhance coordination between public and private housing and social 
service agencies 
Chandler will continue to work with agencies that receive 2019-2020 City general funds to leverage 
federal awards and serve the City's most vulnerable. The City has monthly meetings with local service 
providers such as AZCEND, Community Bridges, and other east valley cities to better coordinate 
resources for Chandler’s homeless population. At the beginning of the contracting period, a pre-contract 
technical assistance workshop is mandatory for agencies awarded CDBG funds. All interested agencies 
that were seeking CDBG or HOME funds were also invited to attend a technical assistance meeting at 
the beginning of the allocation process to learn about the program and discuss how agencies are able to 
address Consolidated Plan goals.  
Discussion 
In addition to the activities discussed above, the City of Chandler will also use FY 2019-2020 funding to 
assist people with special needs and people experiencing homelessness. The City will fund agencies that: 
• 
Provide emergency shelter for individuals and families experiencing homelessness. 
• 
Alleviate the effects of crisis for low- and moderate-income individuals, including people 
experiencing homelessness and people with special needs. Services may include safe housing, 
food and clothing, necessary medical care, job training and employment support, and case 
management services. 
• 
Provide tenant-based rental assistance and intensive case management for individuals and 
families experiencing homelessness. 
Addressing the Needs of People Experiencing Homelessness or At Risk of Homelessness 
The City supports two Homeless Outreach Navigators to conduct street outreach, engage families and 
individuals experiencing homelessness, and proactively initiate activities to connect people with

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supportive services and permanent housing. The Navigators work as an advocate, referral agent, 
coordinator or facilitator and work with other government agencies, community partners, and other 
Navigators in the community. 
The City works as part of a larger homeless services delivery system called the Maricopa Regional 
Continuum of Care. The Continuum of Care, which is managed by the Maricopa Association of 
Governments, prioritizes and coordinates the activities of organizations that address homelessness and 
the needs of people experiencing homelessness. 
Strategies to Assist People Experiencing Homelessness and People with Special Needs 
1. Participate in the Maricopa Regional Continuum of Care. 
2. Use CDBG funding to provide operating support to four programs operated by three nonprofits 
providing emergency shelter, transitional housing, and case management for 124 individuals 
experiencing homelessness (approximately 24 for AZCEND - TBRA Case Management, 94 for 
AZCEND - Housing and Stability Specialist, and 6 for Save the Family). 
3. Utilize HOME funding to provide tenant-based rental assistance for 25 households experiencing 
homelessness. 
4. Utilize CDBG funding to support the installation of an accessible kitchen in two community living 
homes, which benefits 8 individuals with intellectual and developmental disabilities. 
Public Housing 
The PHA continues to: 
• 
Distribute over 2,500 free, high-quality books for ages 5-18 through the Book Rich Environment 
Partnership. 
• 
Schedule Literacy Events for Public Housing residents in partnership with the Chandler Public 
Library. 
• 
Meet monthly with residents for their input into the Public Housing and Housing Choice Voucher 
annual administrative plans. 
• 
Conduct monthly Tenant Community Builders meetings with residents to discuss community 
issues. 
• 
Distribute quarterly newsletters to Public Housing residents. 
• 
Meet quarterly with 60 Public Housing residents and 60 Housing Choice Voucher Family Self-
Sufficiency (FSS) participants. 
• 
Partner with Dress for Success, Arizona @ Work, and ICAN to offer training free-of-charge to 
assist FSS participants in finding and maintaining jobs. 
• 
Offer financial literacy classes through Money Management International. 
• 
Provide workshops focused on managing student loan debt, household budgeting, and credit

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repair. 
• 
Partner with Maricopa Integrated Health Systems to provide a wide range of primary care health 
services. 
• 
Partner with Newtown Community Development Corporation to provide homebuyer 
preparation classes, such as budgeting and repairing credit. 
• 
Help Public Housing clients prepare for future home purchases.

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Program Specific Requirements 
AP-90 Program Specific Requirements - 91.420, 91.220(l)(1,2,4) 
Introduction 
In addition to its annual CDBG entitlement allocation, the City may receive program income from the 
operation of its owner-occupied housing rehabilitation program and may also have funds returned if a 
project does not need all of the funds. These funds may be allocated through the City's procurement 
process. 
Community Development Block Grant Program (CDBG)  
Reference 24 CFR 91.220(l)(1)  
Projects planned with all CDBG funds expected to be available during the year are identified in the 
Projects Table. The following identifies program income that is available for use that is included in 
projects to be carried out.  
 
 
1. The total amount of program income that will have been received before the start of the next 
program year and that has not yet been reprogrammed 
0 
2. The amount of proceeds from section 108 loan guarantees that will be used during the year to 
address the priority needs and specific objectives identified in the grantee's strategic plan. 
0 
3. The amount of surplus funds from urban renewal settlements 
0 
4. The amount of any grant funds returned to the line of credit for which the planned use has not 
been included in a prior statement or plan 
0 
5. The amount of income from float-funded activities 
0 
Total Program Income: 
0 
 
Other CDBG Requirements  
 
1. The amount of urgent need activities 
0 
 
 
2. The estimated percentage of CDBG funds that will be used for activities that 
benefit persons of low and moderate income.Overall Benefit - A consecutive period 
of one, two or three years may be used to determine that a minimum overall 
benefit of 70% of CDBG funds is used to benefit persons of low and moderate 
income. Specify the years covered that include this Annual Action Plan. 
100.00% 
 
 
 
 
 
Discussion

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100% of the City's CDBG funds will be used to benefit persons of low and moderate income. Program 
income and prior year funds are allocated to projects in each fiscal year.