Ordinance No 5007

ORDINANCE NO. 5007 
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF CHANDLER, 
ARIZONA, 
DECLARING 
THAT 
DOCUMENT 
ENTITLED 
“2022 
AMENDMENTS TO CHANDLER CITY CODE CHAPTERS 44 AND 50” TO 
BE A PUBLIC RECORD; AMENDING THE CODE OF THE CITY OF 
CHANDLER, SECTIONS 44-4 THROUGH 44-7 OF CHAPTER 44 GARBAGE 
AND REFUSE AND SECTIONS 50-11, 50-12, AND 50-15 CHAPTER 50 SALE 
OF UTILITIES TO UPDATE REGULATIONS RELATING TO COLLECTION 
OF BULK MATERIALS AND REQUIREMENTS FOR REFUSE DROP-OFF 
AND TO CHANGE WATER, WASTEWATER, AND RECLAIMED WATER 
RATES; PROVIDING FOR THE REPEAL OF CONFLICTING ORDINANCES; 
AND PROVIDING FOR SEVERABILITY. 
WHEREAS, Chapter 44 provides for the regulation of the collection and disposal of garbage and 
refuse; and 
WHEREAS, Chapter 50 governs the sale of utilities and reflects the actual water, wastewater, and 
reclaimed water service rates that apply to all covered residences receiving utility services within 
and outside of the Chandler city limits; and 
WHEREAS, the City conducted a Cost of Service study to determine the appropriate rates for 
water, wastewater, and reclaimed water service rates that apply to all covered residences receiving 
utility services within and outside of the Chandler city limits; and 
WHEREAS, the Cost of Service study recommended changes to the collection of bulk materials 
and the requirements for refuse drop-off; and  
WHEREAS, approval of the proposed amendments to Chapters 44 and 50 furnish the City with 
the services and revenue necessary to provide utility services to businesses and residents, and the 
proposed amendments are in the best interests of the citizens of Chandler.  
NOW, THEREFORE, BE IT ORDAINED by the City Council of the City of Chandler, Arizona 
that the Code of the City of Chandler, Arizona be amended as follows: 
Section 1. 
That certain document known as the “2022 Amendments to Chandler City Code 
Chapters 44 and 50,” one paper copy and one electronic copy of which shall remain 
on file in the office of the City Clerk, is hereby declared to be a public record. 
Section 2. 
That the Chandler City Code, Sections 44-4 through 44-7 of Chapter 44 Garbage 
and Refuse and Sections 50-11, 50-12, and 50-15 of Chapter 50 Sale of Utilities, 
are hereby amended by adoption of the amendments set forth in "2022 Amendments 
to Chandler City Code Chapters 44 and 50,” said document having been declared 
to be a public record. 
Section 3.  
Providing for Repeal of Conflicting Ordinances.

Ordinance No. 5007 
Page 2 
All ordinances or parts of ordinances in conflict with the provisions of this 
ordinance, or any parts hereof, are hereby repealed. 
Section 4. 
Providing for Severability. 
If any section, subsection, sentence, clause, phrase, or portion of this ordinance is 
for any reason held to be invalid or unconstitutional by the decision of any court of 
competent jurisdiction, such decision shall not affect the validity of the remaining 
portions thereof. 
INTRODUCED AND TENTATIVELY APPROVED by the City Council of the City of Chandler, 
Arizona, this _____ day of _______, 2022. 
ATTEST: 
City Clerk 
Mayor Kevin Hartke 
PASSED AND ADOPTED by the City Council of the City of Chandler, Arizona this ____ day of 
_______________, 2022. 
ATTEST: 
City Clerk 
Mayor Kevin Hartke 
APPROVED AS TO FORM: 
City Attorney  
Published in the Arizona Republic on:

2022 Amendments to Chandler City Code Chapter 44 
{Public Record for Ordinance No 5007} 
 
The Chandler City Code, Chapter 44 Garbage and Refuse, is hereby amended by adding the 
following (additions in ALL CAPS, deletions in strikeout): 
 
44-1. Definitions. 
In addition to the definitions set forth in section 1-2 of this Code, the following terms, as used in 
this Chapter, shall have the following meanings unless the context clearly requires otherwise:  
 
Alley collection means collection of refuse deposited in three hundred-gallon plastic refuse 
containers utilized by more than one (1) covered residence and that are located in an alley 
behind those covered residences.  
 
Basic solid waste services means the collection and disposal of solid waste generated by a 
covered residence in accordance with this Chapter pursuant to a schedule developed by the 
Director to ensure that refuse will be collected once per calendar week and that recyclable 
materials will be collected once per calendar week.  
 
Bulk materials means materials that are too large to be deposited in a City-provided refuse or 
recycling container but may be collected by the City pursuant to section 44-6.  
 
Business establishment means any facility utilized to conduct any sort of commercial, 
business or industrial enterprise, other than a covered residence from which a home-based 
business is being legally conducted. Business establishments include apartment complexes, 
multi-plexes, other than covered residences, mobile home parks, hotels, motels, motor inns, 
and other like establishments providing lodging for travelers, long-term care facilities and 
nursing homes and activities conducted by nonprofit organizations.  
 
Commercial hauler means any person engaged in collecting, removing, transporting or 
hauling solid waste on or along any public street, avenue or alley within the City.  
 
Construction debris shall have the meaning set forth in A.R.S. Section 49-701.5.  
 
Covered residence means the following types of residential units located within the City that 
allow safe access for collection vehicles to complete curbside collection in front of each unit, 
as determined by the Director:  
 
a) Single-family homes;  
 
b) Duplexes;  
 
c) Tri-plexes; and  
 
d) Multi-plexes, other than business establishments.

Curbside collection means collection of refuse deposited in refuse containers, and recyclable 
materials deposited in recycling containers, that are utilized by a covered residence on the 
designated days for collection of refuse and recyclable materials respectively.  
 
Director means the Director of the Department of Public Works and Utilities or designee.  
 
Generator means the person who resides at a covered residence and produces or generates 
the solid waste to which the provisions of this Chapter apply. 
  
Hazardous waste shall have the meaning set forth in A.R.S. Section 49-921.5.  
 
Household hazardous waste shall have the meaning set forth in A.R.S. Section 49-701.13.  
 
Household hazardous waste collection center means that area located within the recycling-
solid waste collection center that is designed to accept and accumulate household hazardous 
waste for processing, recycling and proper disposal.  
 
Landscaping rubble shall have the meaning set forth in A.R.S. Section 49-701.17.  
 
Large appliances means discarded appliances emptied of contents, including refrigerators, 
freezers, oven ranges, water heaters, dishwashers, washers, dryers, kitchen compactors, 
window unit air conditioners, evaporative coolers, water softeners and other similar large 
residential appliances.  
 
Medical waste shall have the meaning set forth in A.R.S. Section 49-701.19.  
 
Neighborhood drop-off-sites means designated sites throughout the City for the placement of 
containers for collection of specified recyclable materials.  
 
Recyclable materials means solid waste that is separated from other solid waste for the 
purpose of recycling or reuse, and that meets the qualitative criteria established by the 
Director for recycling.  
 
Recycling shall have the meaning set forth in A.R.S. Section 49-831.21.  
 
Recycling container means a container used for the placement of recyclable materials for 
collection by either the City or a commercial hauler permitted pursuant to this Chapter.  
 
Recycling drop-off zone means that area located within the recycling-solid waste collection 
center designed to accept and accumulate recyclable materials for the purpose of recycling 
and reuse.  
 
Recycling-solid waste collection center means the City-owned property that houses the refuse 
drop-off zone, the recycling drop-off zone and the household hazardous waste collection 
center.

Refuse means solid waste other than recyclable materials placed in a recycling container and 
unacceptable waste.  
 
Refuse container means a container used for the placement of refuse for collection by either 
the City or a commercial hauler permitted pursuant to this Chapter.  
 
Refuse drop-off zone means that area located within the recycling-solid waste collection 
center designed to operate as a transfer facility.  
 
Salvaging shall have the meaning set forth in A.R.S. Section 49-701.27.  
 
Scavenging shall have the meaning set forth in A.R.S. Section 49-701.28.  
 
Scrap metals means ferrous and non-ferrous materials suitable for recycling.  
 
Secondary hauler means any person engaged in a business that generates, collects, removes 
or hauls solid waste as a by-product of its primary business. Examples of secondary haulers 
include carpet installers, roofing companies and landscape contractors.  
 
Solid waste shall have the meaning set forth in A.R.S. Section 49-701.01.A, without the 
exclusions set forth in A.R.S. Section 49-701.01.B.  
 
Special waste shall have the meaning set forth in A.R.S. Section 49-851.A.  
 
Transfer facility shall have the meaning set forth in A.R.S. Section 49-701.34.  
 
Unacceptable waste means the following types of solid wastes that may not be placed in a 
City-provided roll-off, refuse or recycling container, or placed at the curb for bulk materials 
collection, and that will not be accepted at the recycling-solid waste collection center:  
 
(a) liquid waste;  
 
(b) septic tank pumpings;  
 
(c) hazardous waste;  
 
(d) household hazardous waste (except at the household hazardous waste collection 
center);  
 
(e) special waste;  
 
(f) sludge;  
 
(g) vehicle bodies;  
 
(h) vehicle tires or equipment tires (except at the recycling drop-off zone);

(i) livestock or dead domestic animals (except that dead domestic animals under 
seventy-five (75) pounds will be accepted at the refuse drop-off zone);  
 
(j) batteries, other than small alkaline batteries (except that all batteries will be accepted 
at the household hazardous waste collection center);  
 
(k) ammunition;  
 
(l) medical waste;  
 
(m) radioactive waste;  
 
(n) scrap metal (except for bulk collection and at the recycling drop-off zone);  
 
(o) household construction and demolition debris (except at the refuse drop-off zone 
when authorized by the Director);  
 
(p) concrete (except that concrete slabs that are less than twenty-four (24) inches by 
twenty-four (24) inches by twenty-four (24) inches in size will be accepted at the 
refuse drop-off zone);  
 
(q) dirt, gravel and rocks (except at the refuse drop-off zone when authorized by the 
Director); and  
 
(r) livestock manure (except at the refuse drop-off zone when authorized by the 
Director).  
 
Vegetative waste shall have the meaning set forth in A.R.S. Section 49-701.36.  
 
(Ord. No. 1103, § 1, 10-28-82; Ord. No. 1544, § 1, 10-10-85; Ord. No. 1978, § 1, 6-9-88; Ord. No. 
2056, § 1, 5-25-89; Ord. No. 2287, § I, 7-9-92; Ord. No. 2371, § I, 6-10-93; Ord. No. 2686, § 2, 
12-16-96; Ord. No. 3027, § 3, 10-14-99; Ord. No. 3311, § 4, 9-27-01; Ord. No. 3689, § 1, 6-23-
05; Ord. No. 3739, § 1, 12-12-05; Ord. No. 3886, § 1, 5-10-07; Ord. No. 4802, § 2(Exh., § 6), 4-
26-18; Ord. No. 4895, § 2(Exh., § A), 12-9-19) 
 
44-2. General requirements. 
 
44-2.1. Generator responsibilities. Generators shall be responsible for compliance with all 
applicable federal, state and local laws relating to the solid waste generated, including compliance 
with this Chapter and, as applicable, the alley maintenance provisions of Chapter 30 of this Code.  
 
44-2.2. Property owner and tenant responsibilities. Property owners and tenants shall be 
responsible for compliance with all applicable federal, state and local laws relating to the solid 
waste generated, accumulated, stored or otherwise deposited on their property, including

compliance with this Chapter and, as applicable, the alley maintenance provisions of Chapter 30 
of this Code.  
 
44-2.3. Proper storage of refuse. Except where expressly provided otherwise in this Chapter, all 
refuse shall be stored or accumulated in refuse containers meeting the requirements of this Chapter. 
Refuse shall be placed in leak proof plastic bags that are tightly secured prior to being placed in 
refuse containers. This subsection does not apply to the storage or accumulation of recyclable 
materials pursuant to this Chapter, solid waste stored or accumulated within a building structure 
and vegetative waste stored or accumulated on property in conjunction with legitimate composting 
activities.  
 
44-2.4. Recyclable materials. It shall be the responsibility of persons receiving basic solid waste 
services to ensure that only recyclable materials are placed in recycling containers. Recyclable 
materials shall not be secured in plastic bags when placed in the recycling container. Placement of 
refuse or hazardous waste in recycling containers is prohibited, and may result in the City replacing 
the recycling container with a second refuse container and charging the covered residence the 
additional fee set forth by City Council resolution for this change in collection service.  
 
44-2.5. Proper placement of solid waste. Unacceptable waste shall not be placed in refuse or 
recycling containers. No solid waste shall be placed in a refuse or recycling container if such 
placement will damage the container or preclude the lid from completely closing.  
 
44-2.6. Maximum weight. The weight of the solid waste placed in City issued refuse or recycling 
containers shall not exceed two hundred (200) pounds for refuse and recycling containers provided 
for curbside collection or six hundred (600) pounds for refuse containers provided for alley 
collection.  
 
44-2.7. Proper disposal. In addition to other federal, state and local statutes, rules and regulations 
limiting the disposal of solid waste, no person shall discard or otherwise dispose of any solid waste 
on or in a City refuse or recycling container that has not been assigned for use by that person or 
on or in any street, sidewalk, alley, right-of-way or other City property except as expressly 
authorized and approved by the Director.  
 
(Ord. No. 1103, § 1, 10-28-82; Ord. No. 1544, §§ 2, 3, 10-10-85; Ord. No. 2056, § 1, 5-25-89; 
Ord. No. 2686, §§ 2, 8, 12-16-96; Ord. No. 2287, § I, 7-9-92; Ord. No. 3027, § 3, 10-14-99; Ord. 
No. 3611, § 1, 10-14-04; Ord. No. 3689, § 1, 6-23-05; Ord. No. 3739, § 1, 12-12-05; Ord. No. 
3886, § 2, 5-10-07; Ord. No. 4895, § 2(Exh., § B), 12-9-19) 
 
44-3. Inspections. 
 
Representatives of the City may conduct inspections of solid waste storage, collection, hauling and 
disposal activities to ensure compliance with, and knowledge of, the provisions of this Chapter. 
The City may provide notice of compliance violations prior to undertaking formal enforcement 
action pursuant to procedures established by the administrator. Inspections of restricted access 
areas on private property shall not be conducted without prior notice to the property owner.

(Ord. No. 1103, § 1, 10-28-82; Ord. No. 1299, § 1, 7-9-84; Ord. No. 2056, § 1, 5-25-89; Ord. No. 
2287, § I, 7-9-92; Ord. No. 2371, § I, 6-10-93; Ord. No. 2686, § 2, 12-16-96; Ord. No. 1103, § 1, 
10-28-82; Ord. No. 2056, § 1, 5-25-89; Ord. No. 2371, § I, 6-10-93; Ord. No. 3027, § 3, 10-14-
99; Ord. No. 3689, § 1, 6-23-05; Ord. No. 3739, § 1, 12-12-05) 
 
44-4. Collection of solid waste. 
 
44-4.1. City collection of solid waste. Except as expressly provided to the contrary in this Chapter, 
all solid waste, other than unacceptable waste, generated at a covered residence shall be collected 
and either disposed or recycled by City forces and every person residing in a covered residence 
that generates solid wastes shall cause the same to be collected by the City, its authorized agents 
or other qualified operatives as provided herein.  
 
44-4.2. Covered residences. The City will provide basic solid waste services for all covered 
residences, unless determined by the Director to be infeasible or unsafe to do so, and charge the 
monthly disposal fee for these services set forth by City Council resolution, INCLUDING AN 
ADDITIONAL FEE FOR RESIDENTS RECEIVING ALLEY COLLECTION, AS SET FORTH 
BY CITY COUNCIL RESOLUTION. The City will provide additional refuse collection services 
for those additional refuse containers provided pursuant to Section 44-5 for the additional fee set 
forth by City Council resolution for such additional refuse collection. The additional refuse 
collection fee shall apply to the owner or occupant of a covered residence requesting an additional 
refuse container until such time that the additional refuse container provided is returned to the City. 
Solid waste will only be collected by the City when placed in refuse or recycling containers issued 
by the City, or when properly set out for bulk collection pursuant to Section 44-6.  
 
44-4.3. Special collections. The owner or occupant of a covered residence may, in addition to the 
established weekly refuse collection provide as part of basic solid waste services, request a one-
time special collection of their curbside or alley refuse container upon paying the additional fee 
set forth by City Council resolution for such special collection. 
  
44-4.4. Business establishments. The City will not provide solid waste collection and disposal 
services for business establishments. Business establishments must either properly dispose of all 
solid waste they generate or contract for the collection of all solid waste they generate with a 
commercial hauler that is permitted to provide such collection activities pursuant to section 44-9.  
 
44-4.5. Conversion from alley to curbside collection. The Director may convert areas receiving 
alley collection to curbside collection pursuant to established administrative procedures under 
either of the following circumstances:  
 
A. Where the Director determines that there are safety issues associated with continued alley 
collection; or  
 
B. Where a majority of residents in a neighborhood wish to convert from alley collection to 
curbside collection.

44-4.6. Prohibited actions. Except as authorized by the Director, no person shall engage in 
scavenging or salvaging solid waste placed in refuse or recycling containers, or at the recycling-
solid waste collection center.  
 
(Ord. No. 1103, § 1, 10-28-82; Ord. No. 2056, § 1, 5-25-89; Ord. No. 2371, § I, 6-10-93; Ord. No. 
3027, § 3, 10-14-99; Ord. No. 3611, § 1, 10-14-04; Ord. No. 3689, § 1, 6-23-05; Ord. No. 3739, § 
1, 12-12-05; Ord. No. 3886, § 3, 5-10-07; Ord. No. 4060, §§ 1, 2, 5-8-08; Ord. No. 4895, § 2(Exh., 
§ C), 12-9-19) 
 
44-5. Container requirements. 
 
44-5.1. City-provided refuse and recycling containers for covered residences. 
 
A. The City shall provide refuse containers to all covered residences for either curbside 
collection (one curbside container per covered residence) or alley collection (one alley 
container per two covered residences), whichever is applicable. The City will also provide 
curbside recycling containers to all covered residences. Covered residences shall only use 
City-provided refuse and recycling containers.  
 
B. All City-provided refuse and recycling containers are the property of the City and shall 
remain at the covered residence, or in the alley, as applicable, after the residence is sold 
or new occupants move in.  
 
C. The City will provide replacement containers at no additional expense to the owner or 
occupant of a covered residence where replacement is necessary because of normal wear 
and tear caused by proper usage. The owner or occupant of a covered residence will be 
charged the fee set forth by City Council resolution when replacement of a container is 
required or requested because of something other than normal wear and tear caused by 
proper usage.  
 
D. At the request of an owner or occupant of a covered residence, the City will provide 
additional curbside refuse container(s) to accommodate additional curbside refuse 
collection for the fees set forth by City Council resolution.  
 
E. At the request of an owner or occupant of a covered residence, subject to the Director's 
determination that an additional alley refuse container can safely and effectively be placed 
in an alley, the City will provide an additional alley refuse container to accommodate 
additional alley refuse collection for the fees set forth by City Council resolution. Only 
the owner or occupant of a covered residence who requested the additional alley refuse 
container shall be charged. While the City will place the additional alley refuse container 
as close to the covered residence of the person requesting the additional alley refuse 
container as practicable, the City cannot guarantee that the person requesting the 
additional alley refuse container will have exclusive use of that container.

F. At the request of an owner or occupant of a covered residence, additional recycling 
container(s) will be provided to covered residences at no additional charge AS SET 
FORTH BY CITY COUNCIL RESOLUTION.  
 
G. The owner or occupant of a covered residence is responsible for keeping all City-provided 
refuse and recycling containers in a clean and sanitary condition and to use such 
containers only for their intended purpose.  
 
44-5.2. Cost of solid waste containers. The initial cost of providing refuse containers and recycling 
containers, including the cost of assembling such containers, for newly constructed covered 
residences shall be set forth by City Council resolution and shall be paid by the person applying 
for the initial building permit for each new covered residence at the same time that the fees for the 
residential building permit are paid. When property with a covered residence located thereon is 
annexed into the City, the owner of such property shall pay the initial cost to the City of providing 
such property with a refuse container and a recycling container as set forth by City Council 
resolution.  
 
44-5.3. Placement of containers. 
 
A. Refuse containers used for alley collection shall be placed by the City in the alley in a 
location determined by the Director. No person may change these locations without prior 
approval by the Director.  
 
B. Refuse and recycling containers used for curbside collection shall be placed in the street 
against the curb in front of each covered residence, in the driveway for that residence at 
the curb line, or in a location determined by the Director, away from street light poles, 
mail boxes and parked cars. Refuse and recycling containers shall be located in such a 
manner as to not create a pedestrian hazard, impair the use of the sidewalk or interfere 
with vehicular traffic. If parked cars prevent access by collection vehicles to the sidewalk 
or driveway, the containers shall be placed in the street away from such parked cars. 
Refuse and recycling containers must be placed in such a manner that the lids open toward 
the street to facilitate proper dumping of the containers into the collection vehicles.  
 
C. If provided with written documentation from a physician setting forth the need for an 
accommodation, the Director will provide reasonable accommodations for those person's 
needing special assistance with proper placement of containers for curbside collection. 
Written documentation from that person's physician must be updated on an annual basis 
unless ruled exempt by the Director.  
 
D. Where collection vehicle access is restricted by the residential development design, the 
City shall designate the collection location for refuse and recycling containers, and bulk 
materials, in a location in which collection vehicles are able to operate safely. Because 
refuse and recycling containers from such developments will be grouped together, rather 
than being adjacent to a covered residence as set forth in subparagraph B above, the City 
shall require house number markings to be affixed on top of the lid of City-provided 
containers by the owner or occupant to identify the covered residence address associated

with each container placed for collection. The owner or occupant of a covered residence 
shall place refuse and recycling containers a minimum of two (2) feet apart to facilitate 
automated collection.  
 
E. Refuse and recycling containers used for curbside collection that require repair or 
replacement shall be placed at the curb on the scheduled date for repair or replacement. 
Containers not accessible at the curb for maintenance or replacement shall be subject to a 
fee set forth by City Council resolution.  
 
44-5.4 Time for placement of containers. Refuse and recycling containers used for curbside 
collection shall be placed at the curbside prior to 6:00 a.m. on the designated collection day, but 
shall not be placed at the curbside before 6:00 p.m. on the day preceding the designated collection 
day. Containers must be removed from the curb by 9:00 a.m. on the day following collection and 
shall be secured at the covered residence between collection days in such a manner that they are 
not readily susceptible to theft or vandalism.  
 
(Ord. No. 1103, § 1, 10-28-82; Ord. No. 2056, § 1, 5-25-89; Ord. No. 2287, § I, 7-9-92; Ord. No. 
2371, § I, 6-10-93; Ord. No. 2686, § 4, 12-16-96; Ord. No. 3027, § 3, 10-14-99; Ord. No. 3689, § 
1, 6-23-05; Ord. No. 3739, § 1, 12-12-05; Ord. No. 3886, § 4, 5-10-07; Ord. No. 4060, § 3, 2, 5-
8-08; Ord. No. 4305, 6-9-11; Ord. No. 4895, § 2(Exh., § D), 12-9-19) 
 
44-6. Collection of bulk materials. 
 
44-6.1. Bulk materials collected for disposal; requirements; fees. Included as part of the monthly 
disposal fee for providing basic solid waste services for covered residences is the right to request 
the collection of bulk materials for disposal at a frequency of up to once TWICE every six (6) 
weeks CALENDAR YEAR at no additional charge. Requests for collection of bulk materials for 
disposal that exceed the once TWICE every six (6) week CALENDAR YEAR frequency provided 
at no additional charge shall be charged the fee set forth by City Council resolution for additional 
bulk material disposal. Placement and sizing of bulk material shall be established by the Director.  
 
44.6.2. Bulk materials collected for recycling; requirements; fees. Bulk materials collected for 
recycling shall be collected separately from bulk materials for disposal. Cardboard boxes shall be 
empty, flattened and stacked. Large appliances containing refrigerants such as freon that require 
refrigerant removal are subject to a fee set forth by City Council resolution. Refrigerators, freezers 
and similar appliances shall have the doors removed or secured for safety.  
 
44-6.3. Collection parameters. Owners or occupants of a covered residence wishing to request 
bulk materials collection shall call Solid Waste Customer Service. Upon receipt of a request for 
bulk materials collection from an owner or occupant of a covered residence, the Director will 
schedule a day for the collection of the bulk materials. Bulk materials shall be placed out for 
collection no later than 6:00 a.m. on the day scheduled for collection and no earlier than twenty-
four (24) hours before the collection day scheduled by the City. Except as provided by the Director, 
the quantity of the bulk materials to be collected shall be capable of fitting into a container four 
(4) feet deep, sixteen (16) feet wide and four (4) feet high. The City will not accept unacceptable 
waste during a bulk materials collection.

44-6.4. Placement of bulk materials to be collected. Bulk materials shall only be collected if placed 
along the right-of-way behind the curb or sidewalk, on the property of the covered residence. Bulk 
materials to be collected shall not be collected when placed in public or private alleys. The 
placement of bulk materials must not block alley passages, sidewalks for pedestrian usage or 
interfere with curbside container collection and shall be no more than four (4) feet from the 
sidewalk, or curb where there is no sidewalk. Notwithstanding the above, the Director may 
designate an alternative location for the placement of bulk materials to be collected where there is 
restricted access to the front of a covered residence, or to provide reasonable accommodations for 
those persons needing special assistance with proper placement. Persons in need of an 
accommodation shall provide the Director with written documentation from that person's 
physician setting forth the need for such accommodations. Such written documentation from that 
person's physician must be updated on an annual basis unless ruled exempt by the Director.  
 
44-6.5. Christmas trees. Christmas tree collection for a covered residence shall be the first business 
day following December 25th through the last regular recycling collection day of the 3rd week of 
January. Trees shall be placed in front of each covered residence behind the curb line so as not to 
interfere with vehicular traffic or obstruct pedestrian traffic on or along the sidewalk. Trees shall 
not be placed inside a City-provided refuse container pursuant to 44-2.3 and 44-2.4 or in the alley 
for collection. The City may designate other collection areas, such as neighborhood drop off sites, 
or provide reasonable accommodations for those persons needing special assistance.  
 
(Ord. No. 1978, § 2, 6-9-88; Ord. No. 2056, § 1, 5-25-89; Ord. No. 3027, § 3, 10-14-99; Ord. No. 
3689, § 1, 6-23-05; Ord. No. 3739, § 1, 12-12-05; Ord. No. 3886, § 5, 5-10-07; Ord. No. 4895, § 
2(Exh., § E), 12-9-19) 
 
44-7. Use of recycling-solid waste collection center. 
 
44-7.1. Staff direction. Staff at the recycling-solid waste collection center shall direct persons to 
the appropriate area of the center for the type of solid waste being presented. Unless specified in 
Chapter 44, unacceptable waste shall not be accepted at the recycling-solid waste collection center.  
44-7.2. Refuse drop-off zone. The following provisions shall apply to use of the refuse drop-off 
zone.  
 
A. Persons presenting documentation establishing covered residence status and residing at 
the covered residence are allowed to use the refuse drop-off zone at no charge TWICE 
DURING THE CALENDAR YEAR FOR LOADS UP TO 400 POUNDS, depending on 
the materials disposed of, or for a fee set forth by City Council resolution for those 
specified material(s)ADDITIONAL VISITS OR LOADS IN EXCESS OF 400 POUNDS. 
Additionally, persons presenting documentation to use the refuse drop-off zone pursuant 
to an agreement approved by the City Council , and persons wishing to drop off refuse 
generated from neighborhood cleanup programs sponsored by the City and approved by 
the Director, shall be entitled to use the refuse drop-off zone at no charge.

B. Persons presenting documentation establishing City residency, but who are not an owner 
or occupant of a covered residence, may use the residential drop-off zone upon payment 
of the fee set forth by City Council resolution.  
 
C. Refuse to be accepted at the refuse drop-off zone shall be limited to loosely compacted 
matter that can be removed and handled by machinery normally used at a transfer facility.  
 
44-7.3. Household hazardous waste collection center. Persons presenting documentation 
establishing City residency may schedule an appointment for use of the household hazardous waste 
collection center at no charge. Household hazardous waste, to the extent capable of being 
containerized, shall be presented in a container(s) that are properly sealed and labeled as to 
contents. Due to the nature of the operation, containers will not be returned to the person. The 
Director reserves the right to make inquiry as to the origination of any waste presented as 
household hazardous waste to ensure that such waste qualifies as household hazardous waste rather 
than hazardous waste.  
 
44-7.4. Recycling drop-off zone. Any person bringing recyclable materials to the recycling drop-
off zone is allowed to use the recycling drop-off zone at no charge with the exception of large 
appliances that require removal of coolant(s) for a fee set forth by City Council resolution. 
Recycling is required and materials must be separated by type and be placed in the designated area 
of the recycling drop-off zone applicable to that type of recyclable material.  
 
44-7.5. Proper Documentation. Proper documentation to establish covered residence status under 
this section means the presentation of a current printed copy or by mobile device screen of a City 
of Chandler utility billing statement for basic solid waste services dated within sixty (60) days of 
the date of the use of the recycling-solid waste collection center and a picture identification that 
includes the same last name included on the billing statement and a picture that matches the facial 
characteristics of the person presenting the identification. Proper documentation to establish City 
residency under this section is the same as that to establish covered residence status except that 
any form of billing statement setting forth a City address that is dated within sixty (60) days of the 
date of use of the recycling-solid waste collection center may be used instead of the City billing 
statement for basic solid waste services. The Director may also develop other, equivalent, methods 
for providing the proper documentation required under this section as necessary to implement the 
intent of this section, including a method for those circumstances where not all of the occupants 
of a residence share the same last name.  
 
44-7.6. Exception to salvaging prohibitions. Salvaging of bicycles and other usable items at the 
recycling-solid waste collection center shall be permitted if conducted pursuant to a City-
sponsored program. Bicycles and other usable items salvaged from the recycling-solid waste 
collection center pursuant to such a program may be distributed to nonprofit, charitable 
organizations, or restored by City staff, individuals or volunteer groups and then given to the 
needy, with City residents being given first priority. The City shall receive an executed release of 
liability form prior to distributing or releasing any bicycle or other useful items to a person under 
this section. The public sale requirements of this Code shall not apply to salvaged bicycles and 
other items donated for the purposes set forth in this section.

(Ord. No. 2056, § 1, 5-25-89; Ord. No. 2287, § I, 7-9-92; Ord. No. 2371, § I, 6-10-93; Ord. No. 
2686, § 5, 12-16-96; Ord. No. 3027, § 3, 10-14-99; Ord. No. 3689, § 1, 6-23-05; Ord. No. 3739, § 
1, 12-12-05; Ord. No. 3886, § 6, 5-10-07; Ord. No. 4646, § 1, 8-16-15; Ord. No. 4895, § 2(Exh., 
§ F), 12-9-19) 
 
44-8. Containers for business establishments. 
 
The City will not provide refuse or recycling containers for use by business establishments. 
Business establishments must either provide containers necessary for collection of solid waste or 
have the commercial hauler that will collect solid waste provide the necessary containers. All 
containers used must have operative lids covering entire opening of the container and be equipped 
with a lid type brace to prohibit the lid from falling behind the container and shall include decals 
stating that container lids must be closed at all times other than when placing solid waste in the 
container. Other industry standard decals required by ANSI, OSHA or other regulating agencies 
must also be affixed to these containers. All containers must be painted and include the name and 
telephone number of the commercial hauler responsible for collecting the solid waste placed in the 
containers legibly printed thereon. Except where the Director determines that an alternative 
container capacity requirement satisfies the disposal requirements for a particular business 
establishment, the size of the containers utilized shall be a minimum of three-fourths (¾) cubic 
yard capacity per unit collected on a twice per week basis. It shall be the responsibility of the 
owner of the container (whether owned by the business establishment or by a City permitted 
commercial hauler) to maintain them in sanitary condition and in good repair and to remove any 
graffiti on these containers within seventy-two (72) hours following notification by a designated 
City representative.  
 
(Ord. No. 815, § 1, 8-9-79; Ord. No. 870, 8-14-80; Ord. No. 1057, § 5, 4-8-82; Ord. No. 1103, §§ 
2—4, 10-28-82; Ord. No. 1141, § 1, 1-27-83; Ord. No. 1544, § 5, 10-10-85; Ord. No. 1167, § 1, 
4-11-83; Ord. No. 1978, § 3, 6-9-88; Ord. No. 2056, § 1, 5-25-89; Ord. No. 2287, § I, 7-9-92; Ord. 
No. 2371, § I, 6-10-93; Ord. No. 2617, 2-8-96; Ord. No. 2686, §§ 6, 7, 12-16-96; Ord. No. 2773, 
§ 1, 12-15-97; Ord. No. 3027, § 3, 10-14-99; Ord. No. 3611, § 1, 10-14-04; Ord. No. 3689, § 1, 6-
23-05; Ord. No. 3739, § 1, 12-12-05; Ord. No. 3886, § 7, 5-10-07; Ord. No. 4895, § 2(Exh., § G), 
12-9-19) 
 
44-9. Commercial hauler permit. 
 
44-9.1. Permit required; exceptions. Except as provided in this Chapter, it shall be unlawful for 
any person to collect, remove or haul any solid waste on or along any street within the City without 
first obtaining a commercial hauler permit from the Director. A commercial hauler permit shall 
not be required for the following:  
 
A. Tenants and property owners hauling solid wastes generated on their property within the 
City;  
 
B. Secondary refuse haulers;  
 
C. Charitable entities collecting reusable materials as approved by the Director;

D. Solid waste haulers who do not collect solid waste within the City and are simply 
traversing the City with solid waste collected outside of the City; and  
 
E. Solid waste haulers with proper state or county permits that collect and transport 
unacceptable waste that will not be collected by the City, its agents, or City-permitted 
haulers. 
 
44-9.2. Permit application. Applicants for a new commercial hauler permit, or for an annual 
renewal thereof, shall file a City-provided application form with the Director that includes the 
following information, documentation and fees:  
 
A. The name, address and local telephone number(s), and email address(es) of the 
individual(s) applying for the permit;  
 
B. The name, address and local telephone number of the business entity that will conduct 
commercial hauling activities;  
 
C. The name(s), business address, telephone number(s), and email address(es) of all owners, 
partners, general managers and principal officers of the business entity that will conduct 
commercial hauling activities;  
 
D. Evidence that the applicant possesses the adequate equipment and necessary 
qualifications to collect, transport and dispose of solid waste in a manner satisfactory to 
the Director and in conformity with this Chapter and all applicable federal, state and 
county laws.  
 
E. Evidence that the applicant possesses the appropriate City business registration and has 
all required federal, state and county vehicle permits for each vehicle and/or trailer to be 
used pursuant to the permit.  
 
F. Other information that the Director may reasonably require to verify the applicant's 
qualifications and the information submitted in the application. Such information may 
include an audited financial statement and other indicators of the financial stability of the 
applicant.  
 
G. The nonrefundable permit application or renewal fee set forth by City Council resolution.  
 
H. The per vehicle fee set forth by City Council resolution. This fee shall not be refundable 
unless the applicant's permit application is denied by the Director.  
 
44-9.3. Insurance and Indemnification. 
 
A. Applicants shall be required to submit a certificate evidencing coverage for public 
liability, 
property 
damage, 
business 
automobile 
liability 
and 
worker's 
compensation/employer's liability insurance in amounts and under terms to be established

by the City prior to issuance of a commercial hauler permit. The coverage limits and terms 
imposed by the City on applicants shall not exceed the standard coverage limits and terms 
adopted by the City pursuant to administrative regulation. Such insurance policies shall 
list the City as an additional named insured and shall require that the City's Risk Manager 
be given a minimum thirty (30) days' written notice prior to cancellation for any reason. 
Any deductible or self-insured retention shall be the responsibility of the permittee and 
any self-insurance amounts over twenty-five thousand dollars ($25,000.00) shall require 
the approval of the City's Risk Manager. The lapse of any of the above-stated insurance 
policies shall be cause for revocation of the permit.  
 
B. Permittee shall agree to indemnify, defend, and save harmless the City from all losses, 
claims, suits, actions, payments and judgments, demands, expenses, attorney's fees, 
defense costs, or actions of any kind and nature resulting from personal injury to any 
person, including employees of the permittee or of any subcontractor employed the 
permittee (including bodily injury and death) or damages to any property, arising or 
alleged to have arisen out of permittee's actions under the permit issued. The amount and 
type of insurance coverage requirements set forth herein will in no way be construed as 
limiting the scope of indemnity provided pursuant to this section.  
 
44-9.4. Issuance of permit. The Director may issue a commercial hauler permit to any applicant 
satisfying the requirements listed in this section. Such permits shall expire on June 30th of each 
year unless renewed prior to expiration. Permits are nontransferable.  
 
44-9.5. Vehicle requirements. The Director may inspect the vehicles to be utilized by a permittee 
prior to issuance of a permit or permit renewal and at any time during the term of the permit. All 
vehicles must meet the following requirements throughout the term of the permit:  
 
A. Vehicles must be maintained in good condition and repair. That portion of the vehicle into 
which solid waste is deposited shall be watertight up through eighteen (18) inches above 
the bed floor, shall have watertight rear door seal(s), if applicable, and be free of any 
openings that would permit solid waste to leak from the vehicle;  
 
B. Vehicles shall be maintained in a clean and neat manner and operated in a manner 
necessary to reasonably prevent solid waste from spilling, leaking and blowing from the 
vehicle;  
 
C. All open-top vehicles must be covered or tarped when in transit to prevent its contents 
from spilling or blowing from the container onto the roadway. Tarps must be affixed to 
each vehicle at all times;  
 
D. All vehicles shall be equipped with an operable backup audible safety alarm meeting 
industry standards;  
 
E. Vehicles shall be maintained and operated in such a manner to ensure that noise levels do 
not exceed seventy-five (75) decibels at a distance of twenty-five (25) feet; and

F. The outside of each vehicle must be clearly identified with the name and phone number 
of the contractor operating the vehicle. All letters shall be no less than three (3) inches in 
height and shall be displayed on both sides and the rear of the vehicle. A City-provided 
decal shall be affixed to and be clearly visible on the driver's side window of each vehicle 
utilized by a permittee. Only vehicles with a City decal may be used to haul solid waste 
within the City pursuant to the permit issued.  
 
44-9.6. Container requirements for collection by permitted hauler. 
 
A. Permittee shall have joint responsibility with the business establishment for whom it will 
provide solid waste collection services to keep and maintain sufficient collection 
containers, as may be reasonably determined by the Director, to accommodate the 
disposal needs of the business establishment.  
 
B. Permittee shall have joint responsibility with the business establishment for whom it will 
provide solid waste collection services to keep and maintain the containers utilized for the 
collection of solid waste in a sanitary condition and in good repair.  
 
C. Permittees shall service only those collection containers consistent with the permit issued 
under this Chapter. The collection containers shall be located so as not to interfere with 
vehicular or pedestrian traffic.  
 
44-9.7. Conditions of permit. The following conditions shall apply to commercial hauler permittees 
throughout the term of the permit:  
 
A. Permittees shall comply with all provisions of the permit, this Code and applicable 
federal, state and county laws relating to transporting solid waste;  
 
B. Permittees shall not collect solid waste from any location within three hundred (300) feet 
of the property line of any residential property between the hours of 7:00 p.m. and 6:00 
a.m.; 
  
C. Permittees shall provide the City the number, type, and size of containers and frequency 
of collection for any business establishment serviced within City limits. Permittees shall 
also promptly notify the City if permittee's business is sold, transferred or assigned or if 
permittee discontinues the collection and hauling of solid waste within the City;  
 
D. Permittees shall complete and provide with their permit renewal application an annual 
solid waste and recycling tonnage report on a City-provided form for waste that it 
collected and diverted for recycling in the City during the previous year;  
 
E. All contracts for the collection and hauling of solid waste within the City shall contain a 
clause allowing the contract to be cancelled by the customer in the event the permittee's 
permit is suspended or revoked by the City; and

F. Permittees shall immediately pick up all material that drops, spills, leaks, or is blown from 
a collection container or vehicle, and shall repair damage to, and clean the place onto 
which any material was so dropped, spilled, blown or leaked to the reasonable satisfaction 
of the Director.  
 
44-9.8. Suspension or revocation of permit. The City may suspend or revoke the commercial hauler 
permit whenever a permittee violates the provisions of that permit, or this Chapter, or fails to pay 
all fees when due. Notice of proposed suspension or revocation shall be delivered personally or by 
registered mail to the permittee and shall become effective five (5) working days after the receipt 
of the notice unless the permittee files a notice of appeal pursuant to section 1-7 of this Code. 
Failure to file a notice of appeal within five (5) working days of the date of the notice of suspension 
or revocation shall constitute a full waiver of the right to contest that suspension or termination. If 
a permit is suspended for collecting solid waste within the City with a non-permitted vehicle, the 
permit may be reinstated only upon payment of twice the amount of the established per vehicle fee 
for the vehicle found to be in violation.  
 
(Ord. No. 815, § 1, 8-9-79; Ord. No. 2056, § 1, 5-25-89; Ord. No. 2773, § 2, 12-15-97; Ord. No. 
3027, § 3, 10-14-99; Ord. No. 3496, § 5, 12-18-03; Ord. No. 3689, § 1, 6-23-05; Ord. No. 3739, § 
1, 12-12-05; Ord. No. 3886, § 8, 5-10-07; Ord. No. 4895, § 2(Exh., § H), 12-9-19) 
 
44-10. Violations. 
Any person who violates any of the provisions of this Chapter, or any permit issued pursuant to 
this Chapter, shall be guilty of a civil infraction punishable as set forth in Section 1-8.7A of this 
Code unless such violation causes such person to meet the definition of a "Habitual Offender" set 
forth in Section 1-8.7B of this Code, in which case they shall be guilty of a criminal misdemeanor 
punishable as set forth in Section 1-8.3 of this Code. Violations of this Chapter that are continuous 
with respect to time are a public nuisance and may be abated through administrative enforcement 
pursuant to Chapter 26 of this Code or by injunctive or other equitable relief. The imposition of 
civil or criminal penalties pursuant to this section shall not prevent the administrator from 
suspending or revoking any permit issued pursuant to this Chapter or from imposing other 
administrative sanctions, enforcement actions or abatement actions or from seeking injunctive 
relief. Violations of this Chapter may also result in the charges for special refuse service or the 
additional vehicle permitting fees set forth in this Chapter.  
 
(Ord. No. 3739, § 1, 12-12-05; Ord. No. 3886, § 9, 5-10-07)

2022 Amendments to Chandler City Code Chapter 50 
{Public Record for Ordinance No 5007} 
 
The Chandler City Code, Chapter 50 Sale of Utilities, is hereby amended by adding the 
following (additions in ALL CAPS, deletions in strikeout): 
50-1. Definitions. 
The following definitions shall apply:  
A. Utilities shall mean domestic water, reclaimed water, sewage disposal service and garbage 
and refuse collection.  
B. Single-family dwelling shall mean a building located upon a separate lot, designed for 
occupancy by one (1) family for living purposes. Single-family dwelling shall include a 
mobile home located upon a lot in a mobile home subdivision. Single-family dwelling shall 
also include a condominium or townhouse which has a separate water meter.  
C. Multi-family dwelling shall mean a building or group of buildings located upon a lot or 
group of adjoining lots having common ownership served by common water meters, designed 
for occupancy by two (2) or more families such as duplexes, triplexes, multiplex apartments, 
condominiums, townhouses and trailer or mobile home parks.  
D. Commercial building shall mean a building or group of buildings upon a lot or group of 
adjoining lots, having common ownership designed for any commercial purpose other than 
multifamily dwellings. Any building or group of buildings where combined residence and 
business is practiced, where such business is advertised by a sign of any type on the premises 
and/or listed in the telephone directory as a business, shall be classified as commercial. 
Commercial building shall include hotel, motel, tourist courts, rooming houses or any 
establishment catering to transient residents.  
E. Reclaimed water shall mean effluent, other than effluent produced by the City's reverse 
osmosis plant, which has been treated to achieve a quality suitable for its intended use as 
prescribed by federal and state regulations.  
F. Special request recovered water shall mean recovered reclaimed water delivered directly 
from a recovery well for the exclusive use of a single user.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 2206, § I, 1-24-91; Ord. No. 3058, § 2, 11-18-99; Ord. No. 
3164, § 1, 8-24-00; Ord. No. 3943, § 1(A), 8-23-07) 
50-2. Application for utility service; requested discontinuance of service. 
All applications for utility service shall be made through the Office of the Management Services 
Director. The applicant shall furnish the following: name; spouse's name (if applicable); the 
official street number assigned to the premises or the legal description of the property; previous 
address; a copy of the lease or rental agreement if applicant is not the property owner may be 
required and the address of which the monthly statement is to be mailed. The applicant may be 
required to show picture identification.  
All applicants shall pay a fee of twenty-five dollars ($25.00) to open an account and are required 
to give a twenty-four-hour notice to have water service turned on. Where the request requires the

service be performed outside normal working hours, weekends or holidays, an additional fee of 
twenty-seven dollars ($27.00) shall be charged. Normal working hours are defined as weekdays 
between the hours of 8:00 a.m. and 5:00 p.m.  
Customers desiring to discontinue the use of water must give a twenty-four-hour notice thereof 
through the Office of the Management Services Director, or the charges for utilities will be 
continued until such notice is given. Any service call on weekends, holidays, or between the hours 
of 5:00 p.m. and 8:00 a.m. shall pay a fee of thirty-five dollars ($35.00). Customers desiring their 
water service turned off for the purpose of repairing their plumbing shall pay a fee of thirty-five 
dollars ($35.00) if the service call is on weekends, holidays or between the hours of 5:00 p.m. and 
8:00 a.m. During normal working hours this service will be performed at no charge.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 1555, §§ 1, 2, 11-21-85; Ord. No. 1971, § I, 7-14-88; Ord. 
No. 2206, § I, 1-24-91; Ord. No. 2310, § I, 11-5-92; Ord. No. 3058, § 2, 11-18-99; Ord. No. 3943, 
§ 1(B), 8-23-07; Ord. No. 4465, § 1(A), 8-15-13; Ord. No. 4646, § 2A, 8-16-15; Ord. No. 4752, § 
1A, 6-22-17) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4752 provides, "The new rates and 
fees established by this Ordinance No. 4752 shall become effective with all bills issued on or 
after October 1, 2017."  
50-3. Security deposits. 
A. When satisfactory credit has not been established all utility customers shall place a deposit 
with the Management Services Director before being furnished utilities in accordance with the 
following minimums:  
Single-Family, 
Duplex 
and 
Triplex 
Residential Customers 
Account type  
Inside 
City  
Minimum Deposit  
Outside 
City  
Minimum Deposit  
Single Family Residential  
$120.00  
$168.00  
Duplex  
$240.00  
$336.00  
Triplex  
$360.00  
$504.00

All Other Type-User Customers 
Account Type  
Inside 
City  
Minimum 
Deposit  
(Per Meter)  
Outside 
City  
Minimum 
Deposit  
(Per Meter)  
Multi-family  
$1,000.00  
$1,400.00  
Commercial  
400.00  
560.00  
Industrial  
2,500.00  
3,500.00  
Landscape  
300.00  
420.00  
 
The Management Services Director may require a security deposit equal to two (2) times the 
maximum monthly bill during the previous twelve (12) months in lieu of the minimum deposit 
listed above.  
B. All residential account customers shall pay a deposit unless they have established a satisfactory 
payment history with the city or provide a recent (within the last 12 months) satisfactory letter of 
credit from another utility company. Upon default of payment for utility services by the account 
owner, the Management Services Director may require the placement of a security deposit, as 
defined above, before continuation or resumption of City Services. Upon default of payment for 
utility services by the account owner, the Management Services Director may require the 
placement of a security deposit as defined above, before continuation or resumption of City 
Services.  
C. Deposits which guarantee payment of utility bills shall be noninterest-bearing and shall be 
refunded to the consumer at the end of a twelve-month period, providing the consumer has not 
allowed the account to become delinquent during said twelve-month period or upon voluntary 
discontinuance of service. Any charges due at discontinuance of service shall be deducted from 
said security deposit before the refund is made.  
D. Residential customers receiving refuse collection and/or wastewater service who are without 
an active water account shall be required to place a security deposit with the Management Services 
Director equal to two (2) times the current monthly refuse collection bill. This deposit shall be 
required in addition to the deposit requirements outlined in paragraph A. of this section.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 1180, § 1, 4-25-83; Ord. No. 1971, § I, 7-14-88; Ord. No. 
2056, § 2, 5-25-89; Ord. No. 2206, § I, 1-24-91; Ord. No. 2310, § I, 11-5-92; Ord. No. 3058, § 2, 
11-18-99; Ord. No. 3943, § 1(C), 8-23-07; Ord. No. 4465, § 1(B), 8-15-13) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4465 provides, "The new rates and 
fees established by this Ordinance shall become effective with all bills issued on or after 
October 1, 2013."

50-4. Customer billing. 
A. Monthly statements shall be rendered by the Management Services Director to each utility 
customer, billing periods to normally consist of approximately thirty (30) days. Separate 
statements shall be rendered for each water meter based upon the service rendered thereby. Each 
statement shall also inform the customer of the consequences of nonpayment and the telephone 
numbers of appropriate personnel authorized to resolve billing disputes. Each statement shall 
contain the customer's account number; the reading date; the delinquent date; the present and 
previous meter reading; the consumption in thousand gallons; the amount of charges for water 
services; wastewater service; garbage and refuse removal service; new account fee or service call 
fee, if applicable; previous balance, if any; applicable taxes; and total amount due.  
B. First and/or final statements rendered for periods of less or more than thirty (30) days shall have 
the minimum monthly utility charges prorated daily. In addition to the prorated utility charges, the 
statement shall include a charge for each thousand gallons of water metered during said period 
plus applicable taxes.  
C. Statements rendered on properties during the course of construction or development shall be 
for water only plus applicable taxes; however, the builder or developer shall be responsible for the 
removal and disposal of all construction debris. Wastewater service charges and garbage and 
refuse collection charges shall be charged to the builder or developer following final inspection by 
the building inspection division.  
D. Should a billing error be found, whether in favor of the City or in favor of the customer, 
adjustments to prior bills will be allowed for a period of not more than twenty-four (24) months 
from the date the error was first reported. Refunds to customers or additional charges due from 
customers will be non-interest bearing.  
Any property upon which utility services may have been furnished by the City, and which may not 
for any cause have been assessed for such use on the books of the City, shall be assessed for the 
use for which it is in arrears. Upon the failure of the payment of these charges, the supply of water 
shall be turned off, pending settlement.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 1971, § I, 7-14-88; Ord. No. 2206, § I, 1-24-91; Ord. No. 
3058, § 2, 11-18-99; Ord. No. 4465, § 1(C), 8-15-13; Ord. No. 4752, § 1B, 6-22-17) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4752 provides, "The new rates and 
fees established by this Ordinance No. 4752 shall become effective with all bills issued on or 
after October 1, 2017."  
50-5. Payment of bills. 
50-5.1. All bills rendered for each billing period are due and payable by the due date printed on 
the statement. The due date shall be no less than twenty-four (24) calendar days after each billing 
period. A late fee of two (2) percent will be charged for any outstanding balance showing on the 
statement (excluding taxes) not paid by the due date. If the total of such bill is not paid by the due 
date, water service is subject to discontinuance pursuant to Code Section 50-6.  
50-5.2. When water is turned off because of a delinquent bill, or if the consumer necessitates a 
personal call by a utility services representative, an automated outbound call, or a scheduled

disconnect order is generated because of the delinquent status of the account, whether or not 
service is turned off, a service fee of twenty dollars ($20.00) shall be charged. Water services shall 
not be continued or resumed until such delinquent bill and service fee has been collected in full. 
In addition, the delinquent customer shall be required to place a new or additional security deposit 
as defined in section 50-3 above. Acceptable method of payment shall be limited to cash, personal 
check with a valid guarantee card, money order, certified check, cashier's check or traveler's check.  
50-5.3. A customer's water service may be disconnected for nonpayment of a bill for utility service 
rendered to the customer at a previous location, provided such bill is not paid within twenty-one 
(21) days after the unpaid bill has been rendered to the customer at the new location.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 1180, § 1, 4-25-83; Ord. No. 1971, § I, 7-14-88; Ord. No. 
2206, § I, 1-24-91; Ord. No. 2310, § I, 11-5-92; Ord. No. 3058, § 2, 11-18-99; Ord. No. 3164, § 2, 
8-24-00; Ord. No. 3861, § 1, 1-11-07; Ord. No. 3943, § 1(D), 8-23-07; Ord. No. 4156, § 1A, 6-25-
09; Ord. No. 4465, § 1(D), 8-15-13) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4465 provides, "The new rates and 
fees established by this Ordinance shall become effective with all bills issued on or after 
October 1, 2013."  
50-6. Discontinuance of service. 
A. Before any discontinuance of water service shall be made, other than specified in subsection 
B. below, the resident shall receive written notice of the reason for the discontinuance and be 
advised, also in writing, of the opportunity to contact customer service personnel to present any 
objections. If service is disconnected and subsequently reconnected, a thirty dollar ($30.00) 
reconnect fee may be applied to the account for all future occurrences of the account being 
disconnected for non-payment.  
B. In the case of unnecessary waste, fraudulent representation on the part of any water customer, 
or in an emergency, the City reserves the right to turn off water without notice until all charges 
have been paid in full and/or waste or emergency corrected.  
(Ord. No. 2206, § I, 1-24-91; Ord. No. 3058, § 2, 11-18-99; Ord. No. 4465, § 1(E), 8-15-13) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4465 provides, "The new rates and 
fees established by this Ordinance shall become effective with all bills issued on or after 
October 1, 2013."  
Former § 25A-6 is now § 25A-6.1.  
50-7. Right to enter premises. 
Employees of the City may enter upon the premises of any water customer at any reasonable time 
to examine the pipes and fixtures, the quantity of water used and the manner of its use.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 2206, § I, 1-24-91; Ord. No. 3058, § 2, 11-18-99) 
Editor's note(s)—These provisions were formerly located in § 25A-6. In its revision of this article, 
Ord. No. 2206 redesignated the provisions § 25A-7. The editor has included the provisions 
as § 25A-6.1 in order to avoid duplication of section numbers.

50-8. Unauthorized use. 
A service charge of one hundred dollars ($100.00) plus charges for estimated consumption, 
according to the applicable consumption rate schedule, will be assessed to any customer for 
unauthorized use of water services for each occurrence. Unauthorized use shall mean the taking of 
service by (a) turning the service on without authority, or (b) by connecting directly into service 
or hydrant without a meter, or (c) willfully modifying the meter or service apparatus so as to cause 
loss or reduction in consumption registration. Such sum shall be charged against the premises, and 
the supply of water to such premises shall be withheld until such sum is paid. In addition, charges 
for damages and/or special services performed will be assessed to the customer. Charges will be 
based upon materials and/or labor. Such sum shall be charged against the premises, and the supply 
of water to such premises shall be withheld until such sum is paid. The provisions of this section 
shall not preclude the assessment of any criminal penalties authorized by this Code.  
50-8.1. Accessibility of water meter. Water meter boxes shall be installed and maintained such 
that the access cover is exposed and not lower than the finished grade. It shall be the responsibility 
of the consumer to ensure that access by employees of the City to the water meter is not obstructed 
by landscape materials, vehicles or any other obstruction. In the event the consumer does not allow 
adequate access to the water meter box, ten (10) business days after proper written notification the 
City will remove the obstruction and charge a fee on the basis of time and materials.  
(Ord. No. 2310, § I, 11-5-92; Ord. No. 3058, § 2, 11-18-99; Ord. No. 3943, § 1(E), 8-23-07; Ord. 
No. 4465, § 1(F), 8-15-13) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4465 provides, "The new rates and 
fees established by this Ordinance shall become effective with all bills issued on or after 
October 1, 2013."  
ARTICLE II. METER INSTALLATIONS, SEWER CONNECTIONS 
50-9. Water meter installation fee. 
50-9.1. Properties inside City limits to be connected to the municipal water or reclaimed water 
distribution system shall pay a fee for which the City will install a service line and meter box in 
accordance with the following schedule plus all applicable costs incurred by the City for concrete 
and asphalt repair and replacement in the public right-of-way required for installation:  
Meter 
Size  
(In Inches)  
Inside  
City  
Outside  
City  
¾  
$1,819.00  
$2,547.00  
1  
1,847.00  
2,586.00  
1½  
1,942.00  
2,719.00  
2  
2,044.00  
2,862.00

Installation of the above size meters outside the City limits shall be one and four-tenths (1.4) times 
the fee for installation inside the City limits.  
50-9.2. Properties to be connected to the municipal water or reclaimed water distribution system 
where the service line (from the water main to the property line) and meter box is installed by the 
subdivider or developer shall be charged a fee for the meter installation in accordance with the 
following schedule:  
Meter 
Size  
(In Inches)  
Inside  
City  
Outside  
City  
¾  
$419.00  
$587.00  
1  
447.00  
626.00  
1½  
542.00  
759.00  
2  
644.00  
902.00  
3 - Turbine  
2,186.00  
3,060.00  
3 - Compound  
3,405.00  
4,767.00  
3 - Turbine Fire Protection 
Meter  
3,462.00  
4,847.00  
4 - Turbine  
2,786.00  
3,900.00  
4 - Compound  
4,196.00  
5,874.00  
4 - Turbine Fire Protection 
Meter  
3,983.00  
5,576.00  
4 - Compound Fire Protection 
Meter  
7,347.00  
10,286.00  
6 - Turbine  
4,387.00  
6,142.00  
6 - Compound  
6,433.00  
9,006.00  
6 - Turbine Fire Protection 
Meter  
5,180.00  
7,252.00  
6 - Compound Fire Protection 
Meter  
9,278.00  
12,989.00  
8 - Turbine  
6,380.00  
8,932.00

8 - Compound  
9,113.00  
12,758.00  
8 - Turbine Fire Protection 
Meter  
6,046.00  
8,464.00  
8 - Compound Fire Protection 
Meter  
11,641.00  
16,297.00  
10 - Turbine  
9,953.00  
13,934.00  
10 - Turbine Fire Protection 
Meter  
7,846.00  
10,984.00  
10 
- 
Compound 
Fire 
Protection Meter  
16,713.00  
23,398.00  
12 - Turbine  
15,717.00  
22,004.00  
 
Installation of the above size meters outside the City limits shall be one and four-tenths (1.4) times 
the fee for installation inside the City limits.  
An additional charge of ninety-seven dollars ($97.00) per meter inside the City limits and one 
hundred thirty-five dollars and eighty cents ($135.80) per meter outside the City limits shall be 
made for installations requiring more than two (2) service calls. The charge shall be levied for each 
return trip necessary to complete the meter installation and shall be shown on the utility billing 
statement.  
50-9.3. All water meters larger than two (2) inches shall have the service line and meter box 
installed by the subdivider or developer using specifications approved by the City. The subdivider 
or developer will be responsible to pay the charges associated with the water meter and installation.  
50-9.4. All water meters shall remain the property of the City, and the City shall be responsible for 
maintenance of meters.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 707, § 1, 4-14-77; Ord. No. 903, § 1, 11-13-80; Ord. No. 
1056, § 1, 4-22-82; Ord. No. 1219, § 1, 9-6-83; Ord. No. 1408, § 1, 12-20-84; Ord. No. 1858, §§ 
1—3, 7-23-87; Ord. No. 2164, § 1, 9-13-90; Ord. No. 2407, § I, 9-23-93; Ord. No. 2473, § 1, 7-
28-94; Ord. No. 3058, § 2, 11-18-99; Ord. No. 3164, § 3, 8-24-00; Ord. No. 3943, § 1(F), 8-23-
07; Ord. No. 4156, § 1B, 6-25-09; Ord. No. 4465, § 1(G), 8-15-13) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4465 provides, "The new rates and 
fees established by this Ordinance shall become effective with all bills issued on or after 
October 1, 2013."

50-10. Backflow prevention device installation fee. 
A. Residential properties to be connected to the municipal water system which incorporate the use 
of reclaimed wastewater as a water conservation measure shall be charged a fee for installation of 
backflow prevention devices in accordance with the following schedule:  
 
Inside City  
Outside City  
Water service lines up to 1 
inch  
$225.00  
$315.00  
 
Devices to be installed inside the City on service lines larger than one (1) inch will be installed on 
the basis of time and materials plus twenty-five (25) percent. The deposit fee will be estimated by 
the Water Quality Program Manager and shall be required by the Management Services Director 
prior to installation, with the balance due upon completion of the installation. Installation of 
devices outside the City on service lines larger than one (1) inch shall be 1.4 times the fee for 
installation inside the City limits.  
B. An additional charge of fifty dollars ($50.00) per device inside the City limits and seventy 
dollars ($70.00) per device outside the City limits shall be made for installations requiring more 
than two (2) service calls, or for testing the backflow prevention device after relocation of a hydrant 
meter. The charge shall be levied for each return trip necessary to complete the installation of the 
device.  
C. All backflow prevention devices installed under this program shall remain the property of the 
City, and the City shall be responsible for testing and maintenance of the devices.  
(Ord. No. 2164, § 2, 9-13-90; Ord. No. 3058, § 2, 11-18-99; Ord. No. 3943, § 1(G), 8-23-07; Ord. 
No. 4465, § 1(H), 8-15-13; Ord. No. 4646, § 2B, 8-16-15) 
Editor's note(s)—It should be noted that section 3 of Ord. No. 4646 provides, "The new rates and 
fees established by this Ordinance No. 4646 shall become effective with all bills issued on or 
after October 1, 2015."  
ARTICLE III. UTILITY RATES AND REFUSE REMOVAL COLLECTION SCHEDULE 
50-11. Water rates. 
A. The following rates shall apply to all individually metered water services:  
Meter 
Size  
(in inches)  
Monthly Base Charge  
Inside City  
Outside City  
⅝  
$9.0726  
$12.7097  
¾  
10.3556  
14.4974

1  
13.2249  
18.5189  
1½  
20.8221.24 
29.1574  
2  
29.3190  
41.0486  
3  
61.7963.03  
86.5188.25  
4  
87.1988.94  
122.07124.52  
6  
165.56168.88  
231.79236.44  
8  
250.83255.85  
351.17358.19  
10  
427.38435.93  
598.34610.31  
12  
603.95616.03  
845.53862.45  
 
B. In addition to the monthly base charge, all water metered shall be charged at the following rates 
by class per one thousand (1,000) gallons, plus the applicable proportionate part of any taxes or 
any governmental impositions, which are assessed on water sales:  
 
Year-Round  
Single-Family  
 
Inside  
City  
Outside  
City  
First 10,000 gallons  
$1.602  
$2.247  
Next 10,000 gallons  
2.0811 
2.926  
Next 40,000 gallons  
2.625  
3.6771  
Over 60,000 gallons  
3.2731  
4.5864  
 
 
Year-Round  
Multi-Family  
 
Inside  
City  
Outside  
City

First 10,000 gallons  
$0.879  
$1.225  
Next 10,000 gallons  
1.079  
1.503  
Next 20,000 gallons  
1.479 
2.069 
Over 40,000 gallons  
2.215  
3.105  
 
 
Year-Round  
Industrial  
 
Inside  
City  
Outside  
City  
All Usage  
$2.0817  
$2.923.04  
 
 
Year-Round  
Landscape  
 
Inside  
City  
Outside  
City  
All Usage  
$2.5570  
$3.5778  
 
 
Year-Round  
All Other Non-Residential  
 
Inside  
City  
Outside  
City  
All Usage  
$2.119  
$2.963.07  
 
(Ord. No. 669, § 2, 3-11-76; Ord. No. 707, § 2, 4-14-77; Ord. No. 859, § 1, 6-26-80; Ord. No. 
1180, § 1, 4-25-83; Ord. No. 1397, § I, 9-27-84; Ord. No. 1496, § I, 7-25-85; Ord. No. 1677, § I, 
8-28-86; Ord. No. 1821, § I, 4-23-87; Ord. No. 2027, § I, 11-17-88; Ord. No. 2047, § I, 2-9-89; 
Ord. No. 2101, § I, 11-16-89; Ord. No. 2186, § I, 11-29-90; Ord. No. 2266, § I, 2-27-92; Ord. No. 
2330, § I, 1-14-93; Ord. No. 2407, § I, 9-23-93; Ord. No. 2473, § 1, 7-28-94; Ord. No. 2772, § 1, 
1-8-98; Ord. No. 3058, § 2, 11-18-99; Ord. No. 3478, § 1, 10-23-03; Ord. No. 3943, § 1(H), 8-23-

07; Ord. No. 4158, § 1A, 6-25-09; Ord. No. 4263, § 1A, 2-10-11; Ord. No. 4646, § 2C, 8-16-15; 
Ord. No. 4752, § 1C, 6-22-17) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4752 provides, "The new rates and 
fees established by this Ordinance No. 4752 shall become effective with all bills issued on or 
after October 1, 2017."  
50-11.1. Reclaimed water service rates. 
The following rates per one thousand (1,000) gallons shall apply to all individually metered 
reclaimed water services:  
 
Year-Round Rate  
 
Inside  
City  
Outside  
City  
Reclaimed water  
$0.6975  
$0.971.05  
 
(Ord. No. 3164, § 4, 8-24-00; Ord. No. 3943, § 1(H), 8-23-07; Ord. No. 4158, § 1A, 6-25-09; Ord. 
No. 4263, § 1A, 2-10-11; Ord. No. 4465, § 1(I), 8-15-13; Ord. No. 4646, § 2D, 8-16-15; Ord. No. 
4752, § 1D, 6-22-17) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4752 provides, "The new rates and 
fees established by this Ordinance No. 4752 shall become effective with all bills issued on or 
after October 1, 2017."  
50-12. Wastewater service rates. 
A. The following wastewater service rates shall apply to all dwelling and commercial units where 
the property is connected to a City sewer main and the water account is active, unless the unit is 
outside the City limits and not connected to a City sewer main. In the event the active water account 
is for the sole purpose of providing fire flow, lawn, landscaping or other irrigation and sprinkling 
or other use approved by the City Engineer not requiring a sewer connection, the following service 
rates shall not apply.  
Type of Service  
Water Metered  
Inside City  Outside 
City  
Single-Family Dwelling Unit  
Not Applicable  
$27.32  
$43.72  
Multi-Family Dwelling Unit  
Not Applicable  
9.7610.93  
15.6217.49  
Non-Residential:  
Commercial, Commercial Processing 
& Manufacturing, Medical Institutions, 
Monthly Base Charge  
7.658.35  
12.2413.35  
Per 1,000 gallons  
3.4981  
5.596.09

Educational Institutions, and Large 
Volume Industrial  
 
B. Should a customer pay applicable wastewater service rates in accordance with [subsection] 50-
12.A., but the customer is not physically connected to City wastewater service, the customer may 
request a credit of paid-to-date wastewater fees be applied to any system development fees due, to 
establish an active City wastewater service connection. The customer account must be active and 
in good standing for the credit to be calculated and applied, and only those fees paid by the current 
customer will be available as a credit.  
C. In the event there is a privately owned City approved sewer meter installed for commercial and 
industrial users, the wastewater metered volumes will be charged at the rates listed below. The 
installation costs of the sewer meter shall be borne by the customer and the meter placement shall 
allow access for reading.  
The meter shall be calibrated annually City-required standards with a testing certification provided 
to the City. At any time should the meter begin to malfunction causing inaccurate reads, the sewer 
account owner shall correct the issue and provide a new testing certification to the City. Should 
the issue not be resolved within sixty (60) days, the customer's sewer charges will revert back to 
the water metered rates listed in [subsection] 50-12.A. until the meter is repaired.  
Type of Service  
Inside City  
Outside City  
Approved Non-Residential commercial or 
industrial wastewater meter:  
 
 
 Monthly base charge  
$7.658.35  
$12.2413.35  
 Per 1,000 gallons  
3.4981  
5.596.09  
 
(Ord. No. 669, § 2, 3-11-76; Ord. No. 707, § 2, 4-14-77; Ord. No. 807, § 1, 6-28-79; Ord. No. 859, 
§ 1, 6-26-80; Ord. No. 1243, § 1, 9-19-83; Ord. No. 1259, § 1, 10-24-83; Ord. No. 1497, § I, 7- 
25-85; Ord. No. 1678, § I, 8-28-86; Ord. No. 1833, § I, 6-11-87; Ord. No. 2028, § I, 11-17-88; 
Ord. No. 2102, § I, 11-16-89; Ord. No. 2187, § I, 11-29-90; Ord. No. 2267, § I, 2-27-92; Ord. No. 
2331, § I, 1-14-93; Ord. No. 2473, § 3, 7-28-94; Ord. No. 2748, § 1, 8-28-97; Ord. No. 3058, § 2, 
11-18-99; Ord. No. 3943, § 1(I), 8-23-07; Ord. No. 4158, § 1B, 6-25-09; Ord. No. 4263, § 1B, 2-
10-11; Ord. No. 4465, § 1(J), 8-15-13; Ord. No. 4646, § 2E, 8-16-15; Ord. No. 4752, § 1E, 6-22-
17; Ord. No. 4895, § 2(Exh., § I), 12-9-19) 
Editor's note(s)—It should be noted that section 2 of Ord. No. 4752 provides, "The new rates and 
fees established by this Ordinance No. 4752 shall become effective with all bills issued on or 
after October 1, 2017."

50-13. Wastewater pretreatment program cost recovery. 
A. In order to provide for recovery of City costs associated with the City of Chandler wastewater 
pretreatment program, the following fee schedule is established:  
Industrial User permit application and renewal$480.00 
Monthly metered water charge, per 1,000 gallons0.183 
Excess pollutant processing charge:  
Per excess lb. BOD*0.415 
Per excess lb. TSS**0.083 
Per excess lb. Ammonia0.487 
*BOD: Biochemical oxygen demand  
**TSS: Total Suspended solids  
The above fees shall be separate from all other fees chargeable by the City and apply to Industrial 
Users required to be permitted under the procedures contained in the City's approved Pretreatment 
Program. Industrial Users that certify no discharging of any process and/or process related 
wastewater regulated under Federal Pretreatment Categorical Standards shall be exempt from the 
monthly metered water charge in this section. The monthly metered water charge is measured at 
the Industrial User's water meter(s) or at the metered combined sewer outfall if approved by the 
City. These fees relate solely to the pretreatment program requirements and are structured to 
reimburse the following:  
1. Costs of setting up and operating the City's wastewater pretreatment program;  
2. Costs of monitoring, inspection and surveillance procedures;  
3. Costs of reviewing accidental discharge procedures and construction;  
4. Costs associated with processing permit applications and issuing permits;  
5. Costs associated with filing appeals;  
6. Costs incurred by City for consistent removal of pollutants otherwise subject to Federal 
pretreatment standards;  
7. Other costs deemed necessary to carry out the requirements of the pretreatment program.  
Fees shall be reviewed annually each January by the Director of the Public Works and Utilities 
Department to assure they are equitable and sufficient to recover City costs associated with the 
program as defined above.  
B. If any provision, paragraph, word or section of this ordinance is invalidated by any court of 
competent jurisdiction, the remaining provisions, paragraphs, words or sections shall not be 
affected and shall continue in full force and effect.

C. All other ordinances and parts of other ordinances inconsistent or conflicting with any part of 
this ordinance are hereby repealed to the extent of such inconsistency of conflict.  
(Ord. No. 1013, § 1, 11-12-81; Ord. No. 1314, § 1, 3-8-84; Ord. No. 3058, § 2, 11-18-99; Ord. No. 
3311, § 5, 9-27-01; Ord. No. 4465, § 1(K), 8-15-13; Ord. No. 4646, § 2F, 8-16-15; Ord. No. 4802, 
§ 2(Exh., § 31), 4-26-18) 
Editor's note(s)—It should be noted that section 3 of Ord. No. 4646 provides, "The new rates and 
fees established by this Ordinance No. 4646 shall become effective with all bills issued on or 
after October 1, 2015."  
50-14. [Reserved.] 
Editor's note(s)—Ord. No. 3739, § 2, adopted Dec. 12, 2005, repealed § 50-14, which pertained to 
the residential refuse removal collection schedule. See also the Code Comparative Table.  
50-15. Fee for basic solid waste services. 
A. Basic solid waste services. A monthly disposal fee shall apply to all covered residences 
receiving basic solid waste services as set forth in Chapter 44 of this Code, and shall be set forth 
by City Council resolution. The City will bill the monthly disposal fee on the water account serving 
each covered residence. When the owner or occupant of a covered residence does not have an 
active water account to bill, a utility billing account will be established. A security deposit, as 
specified in section 50-3, shall be required from owners or occupants of covered residences without 
an active water account. AN ADDITIONAL FEE SHALL BE APPLIED TO ALL COVERED 
RESIDENCES UTILIZING ALLEY-COLLECTION AS SET FORTH IN CHAPTER 44 OF 
THIS CODE, AND SHALL BE SET FORTH BY CITY COUNCIL RESOLUTION 
B. Unoccupied residences. Covered residences under construction, not occupied, with the water 
account in the name of the contractor, will not be assessed the monthly disposal fee.  
C. Common water account. When covered residences share a common water account, the 
aggregate of all of the monthly disposal fees applicable to each covered residence specified in this 
section will be charged to the common water account.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 2060, § 1, 5-11-89; Ord. No. 2135, § 1, 5-24-90; Ord. No. 
2230, § I, 6-27-91; Ord. No. 2283, § I, 7-9-92; Ord. No. 2372, § I, 6-10-93; Ord. No. 2686, § 9, 
12-16-96; Ord. No. 3058, § 2, 11-18-99; Ord. No. 3689, § 2, 6-23-05; Ord. No. 3739, § 3, 12-12-
05; Ord. No. 3886, § 10, 5-10-07; Ord. No. 4646, § 2G, 8-16-15; Ord. No. 4752, § 1F, 6-22-17; 
Ord. No. 4895, § 2(Exh., § J), 12-9-19) 
50-16. Solid waste fees. 
All solid waste fees referenced in Chapter 44 of this Code, shall be set forth by City Council 
resolution. Any miscellaneous solid waste fees may be billed with the monthly disposal fee when 
charged to a covered residence.  
(Ord. No. 669, § 2, 3-11-76; Ord. No. 807, § 1, 6-28-79; Ord. No. 815, § 3, 8-9-79; Ord. No. 871, 
§ 1, 8-14-80; Ord. No. 1099, § 1, 12-22-82; Ord. No. 1133, § 1, 1-13-83; Ord. No. 1213, § 1, 6-
20-82; Ord. No. 1376, § I, 7-9-84; Ord. No. 1641, § I, 6-12-86; Ord. No. 1853, § I, 8-20-87; Ord.

No. 1970, § I, 5-26-88; Ord. No. 2060, § 1, 5-11-89; Ord. No. 2230, § I, 6-27-91; Ord. No. 2244, 
§ I, 8-22-91; Ord. No. 2283, § I, 7-9-92; Ord. No. 2372, § I, 6-10-93; Ord. No. 2686, § 9, 12-16-
96; Ord. No. 3058, § 2, 11-18-99; Ord. No. 3311, § 6, 9-27-01; Ord. No. 3689, § 3, 6-23-05; Ord. 
No. 3739, § 3, 12-12-05; Ord. No. 3886, § 11, 5-10-07; Ord. No. 4895, § 2(Exh., § K), 12-9-19) 
50-17. [Reserved.] 
Editor's note(s)—Ord. No. 3611, § 2, adopted Oct. 14, 2004, repealed § 50-17, which pertained to 
sanitary landfill disposal fees. See also the Code Comparative Table.  
50-18. Water meter testing fee. 
50-18.1. When a customer requests an accuracy test be conducted on a water meter, a fee shall be 
charged in accordance with the following schedule:  
Meter 
Size  
 
(in inches)  
 
2-inch or smaller  
$35.00  
3-inch or larger  
Actual cost of materials and labor, including 
administrative costs  
 
50-18.2. All tests shall conform with requirements set forth by the American Water Works 
Association.  
50-18.3. If the meter's performance is found to be outside the acceptable standard as set forth by 
the American Water Works Association, the test fee shall be waived.  
(Ord. No. 3164, § 5, 8-24-00; Ord. No. 3943, § 1(J), 8-23-07) 
50-19. Construction water fees. 
50-19.1. When requesting a hydrant meter for construction water, customers shall deposit the sum 
of one thousand four hundred fifty dollars ($1,450.00) with the City for the hydrant meter, fittings 
and required backflow device. The deposit, less charges for any repair, replacement, labor or 
balance due, shall be refunded upon termination of the customer's use of the hydrant meter Charges 
for any repair, replacement, and labor may be direct charged to the customer.  
50-19.2. The customer shall pay a monthly water base charge in the amount of eighty-one dollars 
and thirty-four cents ($81.34) for all hydrant meters.  
50-19.3. In addition to the monthly water base charge, the customer shall pay for all water metered 
at the rates set forth in section 50-11 of this chapter.  
50-19.4. The customer shall pay a fee of forty-six dollars ($46.00) for each requested hydrant meter 
installation, repair, or relocation.

(Ord. No. 3164, § 5, 8-24-00; Ord. No. 3943, § 1(K), 8-23-07; Ord. No. 4465, § 1(L), 8-15-13; 
Ord. No. 4646, § 2H, 8-16-15) 
Editor's note(s)—It should be noted that section 3 of Ord. No. 4646 provides, "The new rates and 
fees established by this Ordinance No. 4646 shall become effective with all bills issued on or 
after October 1, 2015."  
Chapter 51 WASTEWATER SERVICE1 
ARTICLE I. IN GENERAL 
51-1. Definitions. 
Appurtenances: Items attached to a main structure to enable it to function, but not considered an 
integral part of it.  
Branch sewer: A sanitary sewer of fifteen-inch diameter or smaller that receives wastewater from 
a relatively small area and discharges into a sewer main serving more than one (1) branch sewer 
area.  
Building service line: Piping which extends from the end of the building drain and which receives 
the discharge of the building drain and conveys it to the public sewer. The building service line 
shall consist of all piping from the owner's home or building, both on the owner's property and the 
City right-of-way, down to and including the tap and tapping saddle on the City sewer main.  
Capacity: The maximum rate of flow that can be carried by a sewer.  
Connection charge: Charge made for connection to the City Wastewater System.  
Current cost (also current front foot cost): Costs involved in construction of a sewer line, including 
engineering, construction and inspection, usually given as a per foot cost; established annually so 
as to reflect the most recent costs derived from local bids, contractors' and suppliers' price 
quotations.  
Developer: Any person or persons, corporation, partnership or firm desiring sewer service.  
Interceptor sewer: A sanitary sewer eighteen (18) inches in diameter or larger that receives flow 
from a number of sewers and transports the flow to a point for treatment or disposal.  
Lateral sewer: A sanitary sewer of fifteen-inch diameter or smaller that discharges into a branch 
or other sewer and has no other common sewer tributary to it.  
Municipal wastewater: The untreated wastewater originating from a mixture of domestic, 
commercial and industrial sources.  
Nominal service area: A designated area that may vary from the actual area from which 
wastewater flows originate or contribute to the sanitary sewer system.  
Private sewer line or private sewer main: Any sewer line not owned and maintained by the City.  
 
1Editor's note(s)—Ord. No. 3059, § 2, adopted Nov. 18, 1999, amended the Code by renumbering former Ch. 23, in 
its entirety, which pertained to waste water service as the current Ch. 51 to read as herein set out. See the 
Code Comparative Table.

Public sewer line or public sewer main: A sanitary sewer line owned and maintained by the City.  
Reimbursement agreement: An agreement executed between the City and developers for collection 
of buy-in assessments.  
Sanitary sewer system: The public piping system which collects liquid and/or waterborne wastes 
defined as municipal wastewater, and conveys them to points of discharge or disposal.  
Sewer line or sewer main: Any sewer line other than a building service line.  
Sewer service area: The area contributing wastewater to the sanitary sewerage system or portion 
thereof.  
Trunk sewer: A sanitary sewer eighteen (18) inches in diameter or larger that receives flow from 
many tributary branches and services a large area.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 1429, §§ 2, 3, 1-24-85; Ord. No. 2026, 12-1-88; Ord. No. 
3059, § 2, 11-18-99) 
Note(s)—Formerly, § 23-12.  
51-2. Management of sewer system. 
A. The Director of the Public Works and Utilities Department is hereby designated to manage and 
control the City sewer system.  
B. It shall be the responsibility of the designated City Engineer to keep accurate records of all 
sewer main installations.  
C. It shall be the responsibility of the designated City Engineer to approve and issue permits for 
all connections to the City sewer system.  
D. The term Director when used in this chapter shall be read as the Director of the Public Works 
and Utilities Department.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99; Ord. No. 
3311, § 7, 9-27-01; Ord. No. 4365, § 29, 6-14-12; Ord. No. 4802, § 2(Exh., § 32), 4-26-18) 
Note(s)—Formerly, § 23-1.  
51-3. Connection to sewer system required; certain exceptions. 
A. All persons owning improved real property which can be served by the sewer system shall 
abate all privies and cesspools upon their property, and shall connect with the sewer system at such 
time as sewer service is available. See subsection F. below concerning septic systems and sewer 
availability. All expense of such connection shall be borne by the owner of the real property. A 
failure to abate such privies and cesspools at the time and manner specified shall constitute a 
misdemeanor; provided that nothing in this section shall be construed to permit any person to tap 
any pipe, lateral or main belonging to the City without first complying with the requirements of 
the City.  
B. A separate sewer tap shall be provided for each separate structure unless waived by the City 
Engineer. Existing taps which serve more than a single structure shall be reconstructed to provide 
separate taps when further subdivision or separate ownership takes place.

C. Except as provided in this article, it shall be unlawful to construct or maintain within the City 
any privy, privy vault, septic tank or cesspool, or other facility intended to be used or used for the 
disposal of sewage.  
D. It shall be unlawful within the City for any person to reside or to permit any person to reside 
in any structure, trailer, building or house unless such structure, trailer, building or house is 
permanently connected to the sewer system of the City or to an approved septic tank system. This 
section shall not apply to trailers in any trailer court having permanently installed facilities for ten 
(10) or more trailers and having public restroom facilities connected to a proper sewer or septic 
tank system.  
E. Construction of a septic system shall require the approval of both the City Engineer and 
Maricopa County Department of Environmental Quality. City approval will not be granted unless 
the City Engineer determines that City Sewer Service is not available. Service will generally be 
considered available when public sewer mains are located within three hundred (300) feet of an 
established single-family residential property and within a mile of other properties. The City 
Engineer may also approve construction of a package treatment plant or a temporary sewer system 
when he/she determines such systems to be in the best interest of the City.  
F. Septic systems which are privately owned and operated may continue to be used as long as they 
continue to function properly even though City Sewer Service has been made available. Systems 
which fail or present an unhealthy condition following the availability of City Service must be 
abandoned in accordance with Maricopa County Department of Environmental Quality standards, 
and the property owner shall be required to connect to the City Sewer System. The decision of the 
property owner to remain on a septic system when a sewer main adjoins the property will not 
relieve him/her of responsibility for payment of sewer service rates as set forth in Chapter 50.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99) 
51-4. Cesspool or septic tank not to overflow. 
It shall be unlawful within the City for any person to permit a cesspool or a septic tank to overflow.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99) 
51-5. Destroying sewer pipes, impeding flow of sewage, interfering with City Employees. 
A. It shall be unlawful for any person to dig up, out, open or destroy the pipe, or any manhole, of 
any sewer used by the public in the City or in any manner to impede the flow of sewage conducted 
thereby and therein, or to interfere with the operation of such sewer or sewer system without the 
permission of the Director of the Public Works and Utilities Department.  
B. It shall be unlawful to interfere with any officer or employee of the City charged with 
management, construction, operation or maintenance of the wastewater system in the discharge of 
their duties.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99; Ord. No. 
4365, § 30, 6-14-12; Ord. No. 4802, § 2(Exh., § 33), 4-26-18) 
Note(s)—Formerly, § 23-4.

51-6. Property owner responsibility for maintaining building service line and private sewer 
mains. 
The building service line and private mains shall consist of all piping, both on the owner's property 
and in the City right-of-way, down to and including the tap and tapping saddle on the City Sewer 
Main. The property owner shall be responsible for cleaning, unstopping, maintenance, and repair 
of the building service line and any private sewer mains from the owner's home or building to the 
public sewer main; except that, where the correction of a stoppage requires the repair or 
replacement of a damaged or broken section of the building service line or private sewer main that 
is within the public right-of-way, such as a City street or alley, and serving a single-family or a 
duplex property, the Public Works and Utilities Department shall make the repair or replacement 
up to the owner's property line.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 1429, § 1, 1-24-85; Ord. No. 2026, 12-1-88; Ord. No. 
2637, 5-9-96; Ord. No. 3059, § 2, 11-18-99; Ord. No. 4365, § 30, 6-14-12; Ord. No. 4802, § 
2(Exh., § 33), 4-26-18) 
Note(s)—Formerly, § 23-5.  
51-7. Permit required to tap sewer. 
It shall be unlawful for any person(s) to uncover, make any connections with or opening into (tap), 
use, alter or disturb any public sewer or appurtenance thereof without first obtaining a written 
permit from the City Engineer.  
(Ord. No. 3059, § 2, 11-18-99) 
51-8. Temporary community and individual septic tank systems. 
Temporary community and individual septic tank systems shall be designed and constructed in 
accordance with the standard specifications and regulations adopted by Maricopa County. No 
septic tank systems shall be installed or constructed without first obtaining a permit from Maricopa 
County Department of Environmental Quality.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99) 
51-9. Unlawful to make false statements. 
It shall be unlawful for any person to knowingly make any false statements, representations or 
certification in any application, record, report, plan or other document filed or required to be 
maintained pursuant to the above documents or to falsify, tamper with, or knowingly render 
inaccurate any monitoring device or method required under this chapter.  
(Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99)

51-10. Penalty. 
Any developer or other person violating any provisions of this chapter shall be guilty of a 
misdemeanor and shall be punished in accordance with Chapter 1 of this Code.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99) 
ARTICLE II. SEWER MAIN EXTENSIONS 
51-11. Sewer line improvements generally. 
A. There is hereby established as hereinafter set forth a policy and orderly program to provide 
sanitary sewer service for all areas within the City limits and those areas and subdivisions outside 
the City limits which are within the City's planning area.  
B. The cost of all improvements of sewer lines on or adjacent or necessary to bring a sewer line 
adjacent to new subdivisions, areas to be developed or redeveloped, shall be the full responsibility 
of the developer and in accordance with the sewer master plan; except that when improvements 
are constructed under improvement district financing, the City shall be responsible for a share of 
the costs to the extent dictated by the current City assessment policy; and, except that when 
improvements are constructed pursuant to Chapter 38 Development fee/charge ordinance, of the 
Chandler City Code.  
C. Notwithstanding the provisions of this chapter, those certain prior agreements entered into by 
the City and some developers providing for the construction of sanitary sewers will remain in full 
force and effect.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 2697, 1-23-97; Ord. No. 3059, 
§ 2, 11-18-99) 
51-12. Engineering requirements. 
A. The developer causing an extension of a sewer main shall locate it in City rights-of-way or 
easements and shall pay in full, less approved City participation when applicable, the engineering, 
construction and inspection costs of the lines and appurtenances.  
B. Plans and specifications shall be prepared in accordance with appropriate standards established 
by the City Engineer.  
C. Each lot or parcel of land to be served with sanitary sewer service shall abut a sewer main.  
D. All lines shall be sized in accordance with the latest wastewater master plan, except that the 
City Engineer may increase or decrease the size of mains when requirements so dictate.  
E. In all new developments such as subdivisions, multifamily tracts, commercial centers, shopping 
centers, industrial facilities or other similar developments, the developer shall furnish and install, 
to City specifications, all sewer mains, service connections, manholes, service and main stubs and 
appurtenances within the boundary of the development as well as the streets abutting the 
development, and shall make sewer line extensions as determined necessary by the City Engineer.

F. Sewer mains which are not located in public rights-of-way and which do not provide service to 
other than a single property, will generally not be accepted as a public sewer main. subdivisions, 
areas to be developed or redeveloped, shall be the full responsibility of the developer and in 
accordance with the sewer master plan; except that when improvements are constructed under 
improvement district financing, the City shall be responsible for a share of the costs to the extent 
dictated by the current City assessment policy; and, except that when improvements are 
constructed pursuant to Chapter 38, Development fee/charge ordinance, of the Chandler City 
Code.  
G. Notwithstanding the provisions of this article, those certain prior agreements entered into by 
the City and some developers providing for the construction of sanitary sewers will remain in full 
force and effect.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 2697, 1-23-97; Ord. No. 3059, 
§ 2, 11-18-99) 
51-13. Approval of plans, permits, inspections and acceptance. 
A. No person shall build, construct or install any temporary community or individual septic tank 
system without complying with all of the provisions in Chapters 46 and 47 regarding encroachment 
permits and off-site improvements.  
B. Acceptance of all extensions shall require the written approval of the City Engineer.  
C. The City shall acquire ownership of all extensions of public mains when completed, approved 
and accepted. The sewer system shall be conveyed to the City free and clear of all clouds to title, 
including liens and encumbrances.  
D. Permanent-type, certified, reproducible as-built record plans shall be filed with the City 
Engineer upon completion of construction of additions to the sewer system.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99) 
Secs. 51-14—51-17. Reserved. 
Editor's note(s)—Ord. No. 2672, § 1, adopted Aug. 22, 1996, repealed §§ 51-14—51-17, which 
pertained to charges for wastewater system development. Such sections were derived from 
Ord. No. 1378, § 9, adopted Oct. 25, 1984, and subsequently amended. For amendatory 
ordinances the user's attention is directed to the Code Comparative Table at the back of this 
Code. For current provisions concerning such subject matter, see Ch. 25 of this Code.  
51-18. Contract for extension of sewer mains. 
A. The City may participate with a developer in a construction contract to extend public sewer 
mains. The developer shall advertise the project for bids in the same manner as prescribed for 
governmental public works projects. The bids shall be received and opened in the office of the 
City Purchasing Agent. The City Engineer shall evaluate the bids and provide the owner with a 
written recommendation. The limit of City participation shall not exceed the bid prices of the 
contractor recommended by the City.

B. If such an extension provides a means of service to property owned by persons other than the 
developer, the City may execute an agreement with the developer providing for reimbursement of 
a portion of his/her costs as determined by the City Engineer and in accordance with provisions of 
section 51-21.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99) 
Note(s)—Formerly, § 23-16. See also the editor's footnote to Ch. 23.  
51-19. Sewer assessments payment. 
Sewer assessment charges as described below shall be paid by the developer before the final plat 
is approved; except that in the case of site plans, the charge shall be paid prior to approval of site 
plans. Assessments not covered by the foregoing shall be paid with the water meter installation fee 
as described in Chapter 50.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 1775, 3-12-87; Ord. No. 2026, 12-1-88; Ord. No. 2672, 
§ 2, 8-22-96; Ord. No. 3059, § 2, 11-18-99) 
Note(s)—Formerly, § 23-17. See also the editor's footnote to Ch. 23.  
51-20. Sewer service assessments. 
Sewer service assessments consist of front foot and area buy-in assessments.  
A. Front foot buy-in assessment: 
1. The City Engineer shall establish on an annual basis each July the current cost of 
construction of sanitary sewer lines to be used in determining front foot assessment 
charges. Such current cost shall include engineering, construction and inspection costs.  
2. Any developer desiring to connect a service to an existing sanitary sewer main fifteen 
(15) inches in diameter or smaller shall pay to the City half the front foot current cost of 
the main. In those cases where a main dead ends perpendicular to a property footage or 
parallels only a portion of the frontage, the entire frontage or forty-five (45) feet, 
whichever is greater, will be used to compute the buy-in assessment. This provision shall 
not apply to stub-outs provided for future main extension.  
3. One hundred (100) percent of the front foot current cost shall be paid when special 
conditions will not permit the lateral or branch to provide service to property located on 
both sides of the main when recommended by the City Engineer and approved by the 
City Council.  
4. Extension of new lateral or branch sewers by the developer to serve new development 
shall exempt from the front foot assessment those lots, parcels or portions of the property 
that abut the new branch or lateral sewers installed by the developer.  
B. Area buy-in assessment. Developers desiring to connect to an existing sewer main 
eighteen (18) inches or larger which was installed by another developer shall pay to the City 
a per-acre buy-in assessment based on a nominally established service area using the actual 
construction, engineering and construction inspection costs of the sewer.

(Ord. No. 1378, § 9, 10-25-84; Ord. No. 1876, §§ 1, 2, 9-10-87; Ord. No. 2026, 12-1-88; Ord. No. 
3059, § 2, 11-18-99) 
Note(s)—Formerly, § 23-18.  
51-21. Sewer service reimbursement agreements. 
A. If sewer mains extended by a developer provide a means of service to property owned by 
persons other than the developer, the developer may request the City to enter into an agreement 
hereinafter described, providing for reimbursement to the developer of a portion of such extension 
costs when other persons receive sewer service by connection to the extension.  
B. Such agreements shall provide for a method of reimbursement according to the pipeline 
diameter; and reimbursements to the developer shall be made, less the reimbursement transaction 
fee established by Council resolution, which shall be retained by the City to cover administrative 
costs. Reimbursements under such agreements shall be made by the City upon receipt of payment 
from adjacent or abutting property owners.  
C. All agreements shall state to whom reimbursement shall be made. It shall be the duty of the 
developer to keep the City Engineer advised as to the developer's correct mailing address.  
D. Agreements may be assigned by the developer upon giving prior written notification and upon 
receiving written acknowledgment from the City Engineer.  
E. Notwithstanding the provisions of this section, those certain prior agreements entered into by 
the City and some developers providing for the construction of sanitary sewers and area buy-in 
assessment or connection charges will remain in force and effect.  
F. Nothing herein shall prevent the City from entering into special agreements to cover unique 
situations, where a standard agreement is not applicable.  
(Ord. No. 3059, § 2, 11-18-99) 
51-22. Lateral/branch sewer reimbursement agreements. 
A. In the event a developer installs sewer lines fifteen (15) inches in diameter or less which 
provide a means of service to property owned by others and the developer requests the City to 
enter into an agreement to reimburse the developer for installation costs of such lateral/branch 
lines, such reimbursements shall be made on the basis of front footage as determined by the City 
Engineer; and such determination shall be made a part of the contract. The developer shall be 
reimbursed half the front foot current cost of lines installed by him/her, less the reimbursement 
transaction fee established by Council resolution, which shall be retained by the City to cover 
administrative costs.  
B. Such agreements shall be executed within one (1) year from date of acceptance of the sewer 
main by the City and shall run for a period not to exceed fifteen (15) years from said date of 
execution by the City Engineer, who is hereby authorized to execute said agreements in accordance 
with the provisions of this section. The agreements shall automatically terminate at the end of said 
fifteen-year period. No agreement shall be approved and executed more than one (1) year after 
date of acceptance. No reimbursement shall be made for assessments collected prior to receipt of 
the developer's request to enter into such an agreement.

(Ord. No. 1378, § 9, 10-25-84; Ord. No. 1876, § 3, 9-10-87; Ord. No. 2026, 12-1-88; Ord. No. 
3059, § 2, 11-18-99) 
51-23. Trunk sewer reimbursement agreements. 
A. In the event a developer installs sewer mains eighteen (18) inches in diameter or larger which 
provide a means of service to property owned by others and the developer requests the City to 
enter into an agreement for reimbursement of installation costs of such mains, such agreements 
shall provide for reimbursement to the developer in the form of an area buy-in assessment charge 
applied to any developer desiring to connect to any sewer main which ultimately connects to the 
sanitary trunk sewer main.  
B. The buy-in assessment charge shall be computed by the designated City Engineer as a cost-per-
acre based on actual construction costs of the sewer main determined by competitive bidding plus 
engineering and construction inspection costs, and on the nominal service area acreage. Such 
determination shall be made a part of the reimbursement agreement. The total of such 
reimbursement to the developer shall not exceed total construction cost of the sanitary sewer main 
less the charge for his/her development. The developer shall furnish the designated City Engineer 
a certified copy of the actual total costs of the extension when he/she requests the City to enter into 
a reimbursement agreement. Costs of lateral and branch sewers and their appurtenances will not 
be included in the sanitary sewer main area-based reimbursement agreement.  
C. Existing developments already receiving sanitary sewer shall not be assessed on the acreage 
basis if and when they should be connected to the sewer system which ultimately connects to the 
sanitary trunk sewer main.  
D. Should any parcel located outside the buy-in service area receive sanitary sewer service by 
connection to a sewer main covered by a reimbursement agreement (its laterals or branch sewers), 
the acreage assessment shall be applied and the developer reimbursed for such areas pursuant to 
the terms of the agreement.  
E. There may be an overlapping of service areas, but only those lines defined as sanitary trunk 
sewer mains shall be considered for this type of reimbursement agreement; and the acreage 
assessment shall be applied to the sewer main which provides service.  
F. A reimbursement agreement shall be executed within one (1) year from the date of acceptance 
of the sewer main by the City and shall run for a period not to exceed twenty (20) years from said 
date of execution by the designated City Engineer, who is hereby authorized to execute said 
agreements in accordance with the provisions of this section. The agreements shall automatically 
terminate at the end of said twenty-year period. No agreement shall be approved and executed 
more than one (1) year after the date of acceptance. No reimbursement shall be made for 
collections made prior to receipt of the developer's request to enter into such an agreement.  
51-23.1. Extension of sewer service outside City limits. 
A. The Director of the Public Works and Utilities Department and the Director of 
Development Services Department may authorize the extension of City Sewer Service 
beyond the territorial limits of the City upon the following terms and conditions. Any 
applications which do not conform to all terms and conditions or which, for any reason are 
recommended for denial, shall be presented to the City Manager for final determination.

1. The proponents of such extension shall pay in full for the rights-of-way, construction, 
engineering, installation, inspection and testing of all lines, pipes, mains, meters and 
other appurtenances necessary for the service, and the same shall be installed in 
accordance with current City standards and master plans. All easements required for 
construction or maintenance of the mains shall be dedicated to the City.  
2. Sewer mains and appurtenances installed in public rights-of-way or easements shall, 
upon approval by the designated City Engineer, be accepted by the City for ownership 
and maintenance, and the City shall have exclusive control, supervision and management 
of same.  
3. The property to be served shall be within the limits of the City's designated sewer 
service area as shown on plans maintained by the designated City Engineer.  
4. Applicants for sewer service shall be charged for meters, service lines, development 
fees, buy-ins, sewer rates and any other fees as prescribed by the Council.  
5. The property owner of the premises to be served by City Sewer Service shall sign an 
agreement with the City which provides for annexation to the City upon request by the 
City. This agreement shall not be construed as limiting the right of the owner or any 
other successor-in-interest to the "owner" for all or any portion of the real property to 
appear and testify in support or in opposition to zoning changes, building permits, or any 
other official act affecting such real property before a governmental body of officials 
considering such matters, including but not limited to the ability to file such protest and 
objections as may be permitted by law considering the formation of an improvement 
district, to the extent of the district or any assessment or contract related thereto.  
B. The Council may deny or cause service beyond the City limits to be discontinued following 
thirty (30) days' written notice to affected properties if it finds that continued service seriously 
threatens or endangers the efficient and adequate service within the City. Before 
discontinuance, the customer shall be advised in writing of the opportunity to meet with 
designated personnel to present any objections.  
C. The Council may deny or discontinue sewer service, subject to notification as described 
above, to any premises occupied or used for disorderly or illegal purposes, or upon which is 
conducted any business or activity offensive to surrounding standards, or upon which is 
situated or kept any dilapidated or unsightly structures or materials.  
(Ord. No. 1378, § 9, 10-25-84; Ord. No. 1876, § 3, 9-10-87; Ord. No. 2026, 12-1-88; Ord. No. 
2691, 3-13-97; Ord. No. 3059, § 2, 11-18-99; Ord. No. 4802, § 2(Exh., § 33), 4-26-18; Ord. No. 
4931, § 2(Exh.), 8-13-20) 
ARTICLE III. WASTEWATER PRETREATMENT PROGRAM 
51-24. Establishment of wastewater pretreatment program. 
That certain documents, three (3) copies of which are on file with the City Clerk, marked, known 
and designated as "City of Chandler 2013 Wastewater Pretreatment Program" and each and all of 
the regulations, terms and provisions contained in such document are hereby adopted by reference 
thereto and made a part hereof as if set forth at length.

(Ord. No. 1012, § 1, 11-12-81; Ord. No. 1120, § 1, 12-2-82; Ord. No. 1378, § 10, 10-25-84; Ord. 
No. 2026, 12-1-88; Ord. No. 2557, 5-11-95; Ord. No. 2938, 4-22-99; Ord. No. 3059, § 2, 11-18-
99; Ord. No. 4238, § 1, 5-12-11; Ord. No. 4503, § 1, 11-4-13) 
51-25. Enforcement 
responsibility 
for 
industrial/commercial 
interceptor/separator 
requirements. 
It shall be the responsibility of the building official to enforce provisions relating to grease, sand 
and oil interceptors as required in Chapter 10 of the 2012 International Plumbing Code, which has 
been adopted by reference pursuant to Section 29-4 of this Code.  
(Ord. No. 1378, § 11, 10-25-84; Ord. No. 2026, 12-1-88; Ord. No. 3059, § 2, 11-18-99; Ord. No. 
4303, § 11, 5-26-11, eff. 7-1-11; Ord. No. 4452, § 11, 6-27-13, eff. 8-1-13) 
Chapter 52 WATER SERVICES2 
ARTICLE I. GENERAL 
52-1. Definitions. 
Approved: Accepted by the Director of Public Works as meeting an applicable specification stated 
or cited in this article, or as suitable for the proposed use.  
Appurtenances: Items attached to a main structure which enable it to function, but not considered 
an integral part of it.  
Auxiliary water supply: Any water supply on or available to the premises other than the City's 
approved public potable water supply. These auxiliary waters may include water from another 
purveyor's public potable water supply or any natural source(s) such as well, spring, river, stream, 
treated effluent, wastewaters, etc., or "used waters" or "industrial fluids." These waters may be 
polluted or contaminated or they may be objectionable and constitute an unacceptable water source 
over which the City does not have sanitary control.  
Backflow: The reversal of the normal flow of water caused by either back-pressure or back-
siphonage.  
 
2Editor's note(s)—Section 1 of Ord. No. 1378, adopted Oct. 25, 1984, changed the title of this chapter from "Water 
and Sewer Services" to "Water Services." Sections 2—8, 10 made extensive changes in the numbering system 
of the chapter, both by the renumbering of existing sections and by the addition of new sections. A similar 
procedure was followed by § 2 of Ord. No. 1989, adopted Aug. 22, 1988. The new sections will be self-
evident as they will carry a history note only to Ord. No. 1989. In those cases of renumbering existing 
sections, the section of Ord. No. 1989 effecting the change will be included in the history note; and the 
section will be accompanied by a note giving the former section number. Subsequently, Ord. No. 3060, § 2, 
adopted Nov. 18, 1999, amended the Code by renumbering former Ch. 26 as the current Ch. 52. See the 
Code Comparative Table.  
Cross reference(s)—Fire protection, ch. 12; injuring water pipes, etc., § 17-19; placing pipes, etc., in streets without 
permission, § 17-28; sale of utilities, ch. 25A; water meter installation fee, § 25A-7; water rates, § 25A-9.  
State law reference(s)—Authority to engage in utility business, A.R.S. § 9-514.

Back-pressure: The flow of water or other liquids, mixtures or substances under pressure into the 
distribution pipes of a potable water supply system from any source or sources other than its 
intended source.  
Back-siphonage: The flow of water or other liquids, mixtures, or other substances into the 
distribution pipes of a potable water supply system from any source or sources other than its 
intended source caused by the sudden reduction of pressure in the potable water supply system.  
Backflow prevention assembly: A device or means designed to prevent backflow.  
A. Air-gap: The unobstructed vertical distance through the free atmosphere between the 
lowest opening from any pipe or faucet supplying water to a tank, plumbing fixture, or other 
device and the flood level rim of the vessel. An approved air-gap shall be at least double the 
diameter of the supply pipe, measured vertically, above the top of the overflow rim of the 
vessel, and in no case less than one (1) inch.  
B. Reduced pressure principle device: An assembly of two (2) independently operating 
approved check valves with an automatically operating differential relief valve between the 
two (2) check valves, tightly closing shutoff valves on either side of the check valves, plus 
properly located test cocks for the testing of the check and relief valves. The entire assembly 
shall meet the design and performance specifications and approval of a recognized and City-
approved testing agency for backflow prevention assemblies. The device shall operate to 
maintain the pressure in the zone between the two (2) check valves at a level less than the 
pressure on the public water supply side of the device. At cessation of the normal flow the 
pressure between the two (2) check valves shall be less than the pressure on the public water 
supply side of the device. In case of leakage of either of the check valves, the differential 
relief valve shall operate to maintain the reduced pressure in the zone between the check 
valves by discharging to the atmosphere. When the inlet pressure is two (2) pounds per square 
inch or less, the relief valve shall open to the atmosphere. To be approved, these devices must 
be readily accessible for in-line maintenance and testing and be installed in a location where 
no part of the device will be submerged. An acceptable method of handling discharge water 
from the device must be approved by the Director of Public Works.  
C. Double check valve assembly: An assembly of two (2) independently operating approved 
check valves with tightly closing shutoff valves on each end of the check valve. The entire 
assembly shall meet the design and performance specifications and approval of a recognized 
and City-approved testing agency for backflow prevention devices. To be approved, these 
devices must be readily accessible for in-line maintenance and testing.  
D. Double check-detector check valve assembly: Means a specially designed assembly 
composed of a line-size approved double check valve assembly with a specific bypass five-
eighths-inch by three-quarter-inch, or three-quarter-inch water meter and a three-quarter-inch 
approved double check valve assembly. The meter shall register all rates of flow. This 
assembly shall only be used to protect against a nonhealth hazard (i.e. pollutant).  
E. Pressure vacuum breaker assembly: An assembly containing an independently operating, 
loaded check valve and an independently operating, loaded air inlet valve located on the 
discharge side of the check valve. The assembly shall be equipped with properly located test 
cocks and tightly closing shutoff valves located at each end of the assembly.

F. Atmospheric vacuum breaker: Also known as the "nonpressure type vacuum breaker," 
shall mean an assembly containing a float check, a check seat and an air inlet port. The flow 
of water into the body causes the float to close the air inlet port. When the flow of water stops, 
the float falls and forms a check valve against backsiphonage and at the same time opens the 
inlet port to allow air to enter and satisfy the vacuum. A shutoff valve immediately upstream 
may be an integral part of the assembly. An atmospheric vacuum breaker is designed to 
protect against a health hazard (i.e. contaminant) under a back-siphonage condition only.  
Certified tester: A person who has proven competency to the satisfaction of the Director of Public 
Works. Each person certified to make competent tests or to repair, overhaul and make reports on 
backflow prevention assemblies shall be conversant with the applicable laws, rules and regulations 
and have had experience in plumbing or pipe fitting or have other qualifications which are 
equivalent in the opinion of the Director of Public Works.  
Contamination: An impairment of the quality of the potable water by sewage, industrial fluids, 
waste liquids, compounds or other materials to a degree which creates an actual or potential hazard 
to the public health through poisoning or through the spread of disease.  
Cross-connection: Any physical connection or arrangement of piping or fixtures between two (2) 
otherwise separate piping systems, one (1) of which contains potable water and the other 
nonpotable water or industrial fluids of questionable safety, through which or because of which 
backflow may occur into the potable water system. A water service connection between a public 
potable water distribution system and a customer's water distribution system which is cross-
connected to a contaminated fixture, industrial fluid system or with a potentially contaminated 
supply or auxiliary water system, constitutes one (1) type of cross-connection. Other types of 
cross-connections include connectors such as swing connections, removable sections, four-way 
plug valves, spools, dummy sections of pipe, swivel or change-over devices, sliding multi-port 
tube, solid connections, etc.  
Cross-connections controlled: A connection between a potable water system and a nonpotable 
water system with an approved backflow prevention device properly installed and maintained so 
that it will continuously afford the protection commensurate with the degree of hazard.  
Cross-connection control by containment: The installation of an approved backflow prevention 
device at the water service connection to any customer's premises where it is physically and 
economically infeasible to find and permanently eliminate or control all actual or potential cross-
connections within the customer's water system, or it shall mean the installation of an approved 
backflow prevention device on the service line leading to and supplying a portion of a customer's 
water system where there are actual or potential cross-connections which cannot be effectively 
eliminated or controlled at the point of cross-connection.  
Current cost (also current front foot cost): Costs involved in construction of a waterline, including 
engineering, construction and inspection, usually given as a per foot cost; established annually so 
as to reflect the most recent costs derived from local bids and contractors' and suppliers' price 
quotations.  
Developer: Any person or persons, corporation, partnership or firm desiring municipal water 
service.

Director of Public Works: In the absence of a specific designation of authority by the City 
Manager, it will be the Director of the Public Works and Utilities Department charged with 
enforcement of the provisions of this chapter.  
Distribution system: The network of public waterlines sixteen (16) inches in diameter and smaller 
which compose the basic grid and distribution system for Municipal water service.  
Fire line: A private waterline located primarily on private property which is utilized exclusively 
for providing water to fixed fire protection systems.  
Hazard, degree of: The term is derived from an evaluation of the potential risk to public health 
and the adverse effect of the hazard upon the potable water system.  
A. Hazard, health: Any condition, device or practice in the water supply system and its 
operation which could create or in the judgment of the Director of the Transportation and 
Development Department may create a danger to the health and well-being of the water 
consumer. An example of a health hazard is a structural defect, including cross-connections, 
in a water system.  
B. Hazard, plumbing: A plumbing type cross-connection in a consumer's potable water 
system that has not been properly protected by a vacuum breaker, air-gap separation or 
backflow prevention device. Unprotected plumbing type cross-connections are considered to 
be a health hazard.  
C. Hazard, pollutant: An actual or potential threat to the physical properties of the water 
system or to the potability of the public or the consumer's potable water system but which 
would constitute a nuisance or be aesthetically objectionable or could cause damage to the 
system or its appurtenances, but would not be dangerous to health.  
D. Hazard, system: An actual or potential threat of severe damage to the physical properties 
of the public potable water system or the consumer's potable water system or of a pollution 
or contamination which would have a protracted effect on the quality of the potable water in 
the system.  
Hazardous material: Any material or combination of materials which, because of its quantity, 
concentration, or physical, chemical or infectious characteristics, may pose a substantial or 
potential hazard to human health or the environment.  
Industrial fluids system: Any system containing a fluid or solution which may be chemically, 
biologically, or otherwise contaminated or polluted in a form or concentration such as would 
constitute a health, system, pollutant, or plumbing hazard if introduced into an approved water 
supply. This may include, but not be limited to: polluted or contaminated waters; all types of 
process waters and "used waters" originating from the public potable water system which may 
have deteriorated in sanitary quality; chemicals in fluid form, plating acids and alkalies, circulated 
cooling waters connected to an open cooling tower and/or cooling towers that are chemically or 
biologically treated or stabilized with toxic substances; contaminated natural waters such as from 
wells, springs, streams, rivers, urban lakes, irrigation canals or systems, etc., oils, gases, glycerine, 
paraffins, caustic and acid solutions and other liquid and gaseous fluids used in industrial or other 
purposes or for fire-fighting purposes.  
Municipal water service: Water service provided for domestic, commercial, recreational, and 
landscaping purposes.

Nonresidential: Any structure which is not residential.  
Pollution: The presence of any foreign substance (organic, inorganic or biological) in water which 
tends to degrade its quality so as to constitute a hazard or impair the usefulness or quality of the 
water to a degree which does not create an actual hazard to the public health but which does 
adversely and unreasonably affect such waters for domestic use.  
Private waterline: Any waterline not owned and maintained by the City.  
Public waterline or public water main: A waterline owned and maintained by the City.  
Reclaimed water: Effluent which has been treated to achieve a quality suitable for its intended use 
as prescribed by Federal and State regulations.  
Reimbursement agreement: An agreement executed between the City and developers for collection 
of buy-in assessments.  
Residential: Single-family homes, duplexes, and triplexes.  
Service line: A pipe carrying water from the public waterline to a water meter or other point of 
distribution.  
Transmission main: A public waterline generally larger than sixteen (16) inches in diameter.  
Water, potable: Any water which, according to recognized standards, is safe for human 
consumption.  
Water, nonpotable: Water which is not safe for human consumption or which is of questionable 
potability.  
Water service connections: The terminal end of a service connection from the public potable water 
system, i.e., where the City loses jurisdiction and sanitary control over the water at its point of 
delivery to the customer's water system. If a meter is installed at the end of the service connection, 
then the service connection shall mean the downstream end of the meter. There should be no 
unprotected takeoffs from the service line ahead of any meter or backflow prevention device 
located at the point of delivery to the customer's water system. Service connection shall also 
include water service connection from a fire hydrant and all other temporary or emergency water 
service connections from the public potable water system. However, except in the case where 
residential homes incorporate the use of reclaimed wastewater as a water conservation measure, 
the service connection shall be at the pipe union located beyond the approved backflow prevention 
device. There shall be no connections made upstream of the pipe union. The City system shall 
include all piping between the water meter and the pipe union, including the backflow prevention 
device.  
Water, used: Any water supplied by the City from a public potable water system to a consumer's 
water system after it has passed through the point of delivery and is no longer under the sanitary 
control of the City.  
(Ord. No. 2149, § 1.B, 9-13-90; Ord. No. 3060, § 2, 11-18-99; Ord. No. 3311, § 8, 9-27-01; Ord. 
No. 4365, § 31, 6-14-12; Ord. No. 4802, § 2(Exh., § 34), 4-26-18)

52-2. Water service required. 
It shall be unlawful for any person to reside in, and for any owner, purchaser or landlord to rent or 
permit a tenant to reside in, any structure, trailer, building or house within the City limits unless 
such residence is provided with domestic water under pressure piped to the inside of the house. A 
premises shall not be considered a residence for purpose of this section if used only for sleeping 
quarters and if not used for the preparation or consumption of foods.  
(Ord. No. 149, § 1; Ord. No. 1378, § 2, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 
2, 11-18-99) 
52-3. Water meters—Required. 
A. It shall be unlawful for any person to receive water on any lot within the City water service 
area unless the City Engineer shall have placed or directed the placing of a water meter upon each 
lot. When a lot with multiple buildings served by a single meter is further subdivided, a separate 
meter shall be required for each lot. A water meter shall not be required on private fire lines having 
no hydrants or are not capable of discharging water without sounding an alarm. The property owner 
shall be responsible to ensure all connections to the City Water System meet these provisions.  
B. The City Engineer may defer the requirement of paragraph A. above where there are existing 
structures of a predominantly temporary nature and which have previously received water service 
from another source. In no event shall such deferral be for a period greater than ten (10) years and 
during the deferral period the lot shall be serviced by one (1) or more master meters as determined 
appropriate by the City Engineer.  
(Ord. No. 149, § 6; Ord. No. 1078, § 1, 8-19-82; Ord. No. 1378, § 4, 10-25-84; Ord. No. 1989, § 
2, 8-22-88; Ord. No. 2455, 4-28-94; Ord. No. 3060, § 2, 11-18-99; Ord. No. 3311, § 9, 9-27-01) 
Note(s)—Formerly, § 52-2.  
52-4. Same—Specifications. 
A. It shall be the responsibility of the designated City Engineer to approve or direct the type and 
size of water meter to be installed based on the proposed use. All water meters of three (3) inches 
or over in size shall be compound meters unless otherwise approved by the designated City 
Engineer.  
B. Multiple meter installations in a manifold system are permissible, but each meter so installed 
shall be equipped with a check valve installed by the owner on the customer side of the meter.  
C. Residential meter installations serving both domestic and fire sprinkler systems shall be 
equipped with a check valve installed by the owner on the customer side of the meter in addition 
to the check valve in the sprinkler riser.  
D. The service line from the main to multiple meter installations must be sized so as to carry a 
quantity of water equal to the sum of the capacity of all the multiple meters.  
(Ord. No. 659, § 1, 12-11-75; Ord. No. 927, § 1, 2-12-81; Ord. No. 1060, § 1, 10-6-82; Ord. No. 
1378, § 4, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99; Ord. No. 4802, § 
2(Exh., § 35), 4-26-18)

52-5. Special connections for fire protection service; installation and fees; use. 
A. Any person desiring to install a separate fire protection service line, building standpipe and 
hose or sprinkler system, where such service line or systems will not be connected or supplied 
water through a regular water service meter, shall file an application with the City for a fire line 
tap and standby fire protection service. Such fire protection systems shall be installed in 
accordance with City of Chandler Development Services requirements, and all costs shall be paid 
by the owner.  
B. Should a flow detector on a fire protection service line show consumption without a fire having 
occurred and without prior written notice to the Director of Public Works, a charge for water used 
and other costs as established by the Director of Public Works will be made for the month when 
unauthorized consumption is indicated, and the domestic water service shall be discontinued unless 
such charges are paid except in matters of an emergency nature. Before discontinuance, the 
customer shall receive written notice of the violation and be advised in writing of the opportunity 
to meet with designated personnel to present any objections.  
C. Every outlet valve on a nonmetered fire protection system shall be sealed. Seals may be 
removed for authorized purposes only, such as testing of the system. The owner or tenant may test 
the fire protection system at any time by notifying the Director of Public Works that such a test is 
desired and a mutually agreed upon time shall be set for the test to be made. All outlet valves shall 
be resealed immediately after completion of any test on a nonmetered system. Except for fire 
emergencies, should any sealed valve be opened without prior written notification of the Director 
of Public Works, a charge for water used and other costs, as established by the Director of Public 
Works, will be made and the domestic water service shall be discontinued unless such charge is 
paid. In addition, a detector check valve and bypass meter may be installed by the water division 
and the cost shall be paid by the owner. Before discontinuance, the customer shall receive written 
notice of the violation and be advised in writing of the opportunity to meet with designated 
personnel to present any objections.  
D. In no case shall any tap be made upon any pipe or tank installed for fire protection purposes, 
nor shall the use of any water for purposes other than fire protection be permitted.  
E. The premises upon which any such fire protection service is installed shall be open to inspection 
by an authorized representative of the City at all reasonable hours and the owner or tenant shall 
give such representative all reasonable facilities for making the inspection, and any information 
he/she may require.  
(Ord. No. 927, § 2, 2-12-81; Ord. No. 1378, § 4, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 
3060, § 2, 11-18-99) 
52-6. Charge for unauthorized water use and/or removal of seals from fire protection system. 
Should the flow detector meter on a fire protection service line show consumption without a fire 
having occurred and without prior notice to the Director of Public Works, a charge as follows shall 
be made in addition to the water usage charge:  
Per occurrence$200.00

(Ord. No. 927, § 2, 2-12-81; Ord. No. 1378, § 4, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 
3060, § 2, 11-18-99) 
52-7. Charge for standby fire protection service. 
For the providing of standby fire protection service, a monthly charge shall be made as follows:  
Inside City, per inch diameter of service pipe$1.00 
Outside City, per inch diameter of service pipe1.40 
(Ord. No. 927, § 2, 2-12-81; Ord. No. 1078, § 2, 8-19-82; Ord. No. 1378, § 4, 10-25-84; Ord. No. 
1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99; Ord. No. 3943, § 2, 8-23-07) 
52-8. Interference with City employees/agents prohibited. 
It shall be unlawful for any person to interfere in any way with any officer, employee or agent of 
the City charged with management, construction, operation, inspection, testing or maintenance of 
the water system in the discharge of his/her duties.  
(Ord. No. 1378, § 6, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-9. Tampering forbidden. 
It shall be unlawful for any person to start or stop the pumping plants, to operate control switches 
on water storage facilities, to open or close any fire hydrant, or remove the covers of gate valves, 
or in any fashion otherwise tamper with the City Water System without the permission of the City.  
(Ord. No. 1378, § 6, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-10. Disconnection of water service for violation of article. 
The Director of Public Works is hereby authorized and directed to disconnect domestic water 
service from any premises served in violation of this article. Before any such discontinuance shall 
be made, the resident shall receive written notice of the violation and be advised in writing of the 
opportunity to meet with designated personnel to present any objections.  
(Ord. No. 149, § 7, Res. No. 400, § 2(E), 7-16-64; Ord. No. 1078, § 3, 8-19-82; Ord. No. 1378, §§ 
3, 6, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-11. Property owner responsible for maintaining building water service and private fire 
protection lines. 
A. The property owner shall be responsible for the cleaning, unstopping, maintenance and repair 
of the water service line from his/her home or building to the City water meter or, if unmetered, to 
the public source of supply.  
B. The property owner shall be responsible for the maintenance and testing of private fire lines in 
accordance with the provisions of the Uniform Fire Code as adopted by the City.

C. Failure of a property owner to properly maintain domestic service or fire lines after receipt of 
written notice from the Water Division or Fire Department shall be cause for discontinuance of 
affected water service. Before any such discontinuance shall be made, the resident shall receive 
written notice of the violation and be advised in writing of the opportunity to, meet with designated 
personnel to present any objections.  
(Ord. No. 1378, § 6, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
Cross reference(s)—Fire code adopted, § 7A-1.  
52-12. Permits, inspection and acceptance of improvements. 
A. It shall be unlawful for any person or persons to connect to the water system of the City or to 
permit water from the water system of the City to flow through any waterline unless a permit has 
been issued by the City Engineer's Office and the construction has been accepted by the City.  
B. Approval of plans, issuance of permits, off-site inspections, and acceptance of improvements 
shall be performed as set forth in Chapters 46 and 47 of this Code.  
C. The City shall acquire written documented ownership of all public waterline extensions when 
completed, approved and accepted. The extensions shall be conveyed to the City free and clear of 
all clouds to title, including liens and encumbrances. Permanent type, certified, reproducible as-
built record plans shall be filed with the City Engineer upon completion of construction.  
(Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
ARTICLE II. IRRIGATION WATER 
52-13. Maintenance of ditches and tiles. 
It shall be the duty of any person using irrigation water which flows through an open ditch in the 
City to ascertain that the ditch is in proper condition for use. If any person shall use an irrigation 
ditch within the City and permit the water from the ditch to escape to any street or alley within the 
City a presumption shall be created that the ditch was not in proper condition for use. It shall be 
the duty of the owner of any irrigation tile in the City to, at all times, maintain said irrigation tile 
in such condition that same shall not permit irrigation water to escape onto any street or alley in 
the City. If any irrigation water shall escape from any tile within the City onto any street or alley 
of the City, there shall be a presumption that the owner of the irrigation tile shall have failed in 
his/her duty to so maintain the irrigation tile.  
(Ord. No. 191, § 1; Ord. No. 199, § 1; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-14. Restricting water from irrigation ditches and coolers to property of user. 
It shall be the duty of any person irrigating any premises in the City or operating a cooler in the 
City to restrict the water from such irrigation or cooler to the yard or property occupied by such 
person. The fact that the embankments around the premises or yard constructed to retain the water 
are not of sufficient height or strength shall be no excuse for the violation of this article, but, such 
person irrigating the premises or causing same to be irrigated shall have the duty of so constructing

the embankments prior to irrigating the premises that the irrigation water cannot escape from the 
premises.  
(Ord. No. 191, § 2; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-15. Irrigation ports to be closed at completion of irrigation. 
It shall be the duty of every person irrigating any premises within the City to close all irrigation 
ports at the completion of such irrigation.  
(Ord. No. 191, § 3; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-16. Performance of duties imposed on property owners. 
All duties imposed by this article upon occupants or property owners shall be performed by such 
persons whether or not such persons use irrigating water on their premises or the premises occupied 
by them.  
(Ord. No. 191, § 4; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-17. Banks of irrigation ditches to be sufficient to retain water. 
In all cases where it is provided by this article that any person shall maintain an irrigation or waste 
ditch, the same shall be maintained at all times so that the banks thereof are sufficient to retain any 
amount of water which such person using the ditch shall place in the ditch; and any person ordering 
water to be run through any ditch in such quantities as will not be retained by the ditch shall have 
the duty of reducing the amount of water flowing through the ditch to such volume as can be 
contained by same.  
(Ord. No. 191, § 6; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
Note(s)—Formerly, § 52-18.  
52-18. Irrigation junction boxes. 
If the City Engineer determines that any junction box is unsound or not in good condition, he/she 
may notify the water supplier of the condition of such junction box with the request that no 
irrigation water be furnished to the ditch containing such junction box until same is placed in good 
repair.  
(Ord. No. 191, § 9; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
Note(s)—Formerly, § 52-22.  
52-19. Tiling of irrigation ditches required. 
All open irrigation ditches or canals, on or adjacent to properties to be developed, shall be tiled 
prior to approval and occupancy of the project. Ditches which are no longer used for the 
conveyance of water may be abandoned when approved by the owner of the ditch. When approved 
by the Directors of the Development Services, Public Work and Utilities and Community Services

Departments, open ditches may be landscaped and transformed into a linear park system in lieu of 
tiling. All tile shall be installed in accordance with the recommendations of a registered 
professional civil engineer on grades and in pipe sizes established by such engineer. Plans prepared 
by said engineer shall be submitted to and approved by the designated City Engineer. This 
requirement shall apply to all projects submitted for approval or reapproval under the provisions 
of the Chapter 48 Subdivisions and/or Chapter 35 Land Use and Zoning. The designated City 
Engineer may grant an exemption for active ditches located on land designated for freeway right-
of-way when determined by the designated City Engineer that such an exemption will not result 
in an unsafe condition.  
(Ord. No. 191, § 7; Ord. No. 1862, § 1, 8-20-87; Ord. No. 1989, § 2, 8-22-88; Ord. No. 2088, 9-
14-89; Ord. No. 3060, § 2, 11-18-99; Ord. No. 4365, § 32, 6-14-12; Ord. No. 4802, § 2(Exh., § 
35), 4-26-18) 
52-20. Civil liability for failure to comply with article. 
Any person failing to comply with the provisions of this article shall be liable in a civil suit to any 
person or persons damaged by such failure to comply with the provisions of this article.  
(Ord. No. 191, § 10; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
Note(s)—Formerly, § 52-23.  
52-21. Procedure upon failure to comply with article. 
In the event of the failure of any persons charged with the duties under this article to perform such 
duty, the City Engineer is authorized to notify the water supplier of such failure, and to request 
that no irrigation water be furnished for use by such person until such time as that person shall 
have complied with the provisions of this article or to notify such supplier that specified irrigation 
ditches or waste ditches in the City are not being properly maintained and, for that reason, to 
request such supplier not to deliver water to such ditch or ditches until they have been put in 
condition specified in this article.  
(Ord. No. 191, § 11; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
ARTICLE III. WATER MAIN EXTENSIONS3 
52-22. Policy established. 
A. There is hereby established as hereinafter set forth a policy and orderly program to provide 
municipal water service for all areas within the City limits and those areas and subdivisions outside 
the City limits for which water service is approved.  
 
3Editor's note(s)—Section 8 of Ord. No. 1378, adopted Oct. 25, 1984, repealed former art. III, §§ 52-25—52-34, 
entitled "Extension of Water and/or Sewer Mains," and added a new art. III, §§ 52-25—52-36. See the Code 
Comparative Table. In its complete revision of this chapter, Ord. No. 1989 included the article as §§ 52-22—
52-33.  
Cross reference(s)—Sewer main extensions, § 23-11 et seq.

B. The City Council may agree to participate in the cost of construction of oversize water mains 
if construction funds are available. Unless otherwise approved by the City Council, the City shall 
pay for its portion of the costs based on current costs established for buy-in assessments.  
C. Notwithstanding the provisions of this section, those certain prior agreements entered into by 
the City and some developers providing for the construction of waterlines and buy-in assessments 
will remain in force and effect.  
(Ord. No. 1378, § 8, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
Note(s)—Formerly, § 52-25.  
52-23. Contract for extension of water mains. 
A. The City may participate with a developer in a construction contract to extend municipal and 
industrial water mains. The developer shall advertise the project for bids in the same manner as 
prescribed for governmental public works projects. The bids shall be received and opened in the 
office of the City Purchasing Agent. The City Engineer shall evaluate the bids and provide the 
developer with a written recommendation. The amount of City participation shall not exceed the 
bid price of the contractor recommended by the City.  
B. If such an extension provides a means of water service to property owned by persons other than 
the developer, the City may execute an agreement with the developer providing for reimbursement 
of costs in accordance with provisions of section 52-24.  
(Ord. No. 1378, § 8, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
Note(s)—Formerly, § 52-30.  
52-24. Water main extension reimbursement agreement. 
A. A developer who extends municipal and/or industrial water main(s) which provide(s) a means 
of service to property owned by others may enter into an agreement with the City providing for 
reimbursement of a portion of the costs when property abutting the main extensions develops.  
B. Such agreements shall be executed within one (1) year from date of acceptance of the water 
main by the City, and shall run for a period not to exceed fifteen (15) years from the date of 
execution by the City Engineer, who is hereby authorized to execute the agreements in accordance 
with the provisions of this section. The agreements shall automatically terminate at the end of the 
fifteen-year period. No agreement shall be approved and executed more than one (1) year after the 
date of acceptance. No reimbursement will be made for buy-in assessments collected prior to 
receipt of the developer's request to enter into such an agreement.  
C. The City Engineer shall determine the amount of footage to be reimbursed, and such 
determination shall be made a part of the agreement.  
D. Reimbursement shall be made on the basis of the front footage determined by the City Engineer 
at the rate of half the front foot current cost, less the reimbursement transaction fee established by 
Council resolution, which shall be retained by the City to cover administrative costs.  
E. Reimbursements under such agreements shall be made by the City upon receipt of payment 
from adjacent or abutting property owners. If the developer of adjacent property installs a water

main on a section or midsection line which is parallel to a main eligible for reimbursement, the 
reimbursement shall be made by the City (from City funds) if such funds are available, unless one 
hundred (100) percent front foot reimbursement, as provided below, has been previously approved 
by the City Council.  
F. All agreements shall state to whom reimbursement shall be made. It shall be the duty of the 
developer to keep the City Engineer advised as to the correct mailing address.  
G. Nothing herein shall prevent the City from entering into special agreements to cover unique 
situations, where a standard agreement is not applicable.  
H. Agreements may be assigned by the developer upon written notification and upon receiving 
written acknowledgement from the City Engineer.  
(Ord. No. 1378, § 8, 10-25-84; Ord. No. 1876, § 5, 9-10-87; Ord. No. 1989, § 2, 8-22-88; Ord. No. 
3060, § 2, 11-18-99) 
52-25. Establishment of current costs. 
The City Engineer shall establish in July, on an annual basis, the current cost of construction of 
water mains to be used in determining water buy-in assessments. Such current cost shall include 
engineering, construction and inspection costs.  
(Ord. No. 1378, § 8, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
Note(s)—Formerly, § 52-31.  
52-26. Water buy-in assessments. 
A. Water buy-in assessments as described below shall be paid by the developer before the final 
plat, map of dedication, or horizontal property regime is approved; except that in the case of site 
development plans, the buy-in assessment shall be paid prior to approval of the site development 
plans. Buy-in assessments not covered by the foregoing shall be paid with the water meter 
installation fee as described in Chapter 50.  
B. Any developer developing property which abuts an existing water main(s) shall pay to the City 
half the front foot current cost of the largest existing main abutting each side of the property (up 
to a maximum of sixteen-inch diameter) whether or not the developer desires to connect a service 
to the main or desires to extend a new main in a lateral manner with a connection to the main. In 
those cases where a main dead ends perpendicular to a property frontage or parallels only a portion 
of the frontage, the entire frontage or forty-five (45) feet, whichever is greater, will be used to 
compute the buy-in assessment. This provision shall not apply to stub-outs provided for future 
main extensions.  
C. One hundred (100) percent of the front foot current cost of said main shall be paid when special 
conditions will not permit service to property located on both sides of the main when recommended 
by the City Engineer and approved by the City Council.  
D. When the developer installs a water main, that developer is exempt from payment of the front 
foot current cost buy-in assessment for any existing main on the side of the property on which the

developer installs the new main, providing that the new main is equal to the line size noted in the 
master plan and runs for the total length of the developer's property.  
(Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-27. Engineering requirements. 
The following engineering requirements shall apply to all public waterline extensions:  
A. The developer causing extension of a waterline shall locate it in City rights-of-way or 
easements and shall pay in full, less approved City participation as provided above, the 
engineering, construction and inspection costs of the lines and appurtenances.  
B. Plans and specifications shall be prepared in accordance with appropriate standards as 
established by the City Engineer.  
C. Each lot or parcel of land to be served with municipal or industrial water shall abut a water 
main.  
D. All lines shall be sized in accordance with the latest water master plan, except that the 
City Engineer reserves the right to increase or decrease the diameter of any and all mains 
described in the plan when requirements so dictate.  
E. In all new developments, such as subdivisions, multifamily tracts, commercial centers, 
shopping centers, industrial or other similar developments, the developer shall furnish and 
install, to City specifications, all water mains, service connections, valves, fittings, fire 
hydrants and appurtenances within the boundary of the development as well as the streets 
bounding the tracts, and make waterline extensions as determined necessary by the City 
Engineer.  
(Ord. No. 1378, § 8, 10-25-84; Ord. No. 1519, § 3, 8-1-85; Ord. No. 1989, § 2, 8-22-88; Ord. No. 
3060, § 2, 11-18-99) 
52-28. Reserved. 
52-29. Extension of water service outside City limits. 
A. The Director of the Development Services Department, in consultation with the Director of the 
Public Works and Utilities Department may authorize the extension and service of City Water 
beyond the territorial limits of the City upon the following terms and conditions. Any applications 
which do not conform to all terms and conditions, or which, for any reason are recommended for 
denial, shall be presented to the City Manager for final determination.  
1. The proponents of such extension and service shall pay in full for the rights-of-way, 
construction, engineering, installation, inspection and testing of all lines, pipes, mains, meters 
and other appurtenances necessary for the service, and the same shall be installed in 
accordance with current City standards. All easements required for construction or 
maintenance of the mains shall be dedicated to the City.

2. Water mains and appurtenances installed in public rights-of-way or easements shall, upon 
approval by the designated City Engineer, be accepted by the City for ownership and 
maintenance, and the City shall have exclusive control, supervision and management of same.  
3. The property to be served shall be within the limits of the City's designated water service 
area as shown on plans maintained by the designated City Engineer.  
4. Applicants for water service shall be charged for meters, service lines, development fees, 
buy-ins, water rates and any other fees as prescribed by the Council.  
5. The property owner of the premises to be served by City water shall sign an agreement 
with the City which provides for annexation to the City upon request by the City. This 
agreement shall not be construed as limiting the right of the owner or any other successor-in-
interest to the "owner" for all or any portion of the real property to appear and testify in 
support of or in opposition to zoning changes, building permits, or any other official act 
affecting such real property before a governmental body of officials considering such matters, 
including but not limited to the ability to file such protest and objections as may be permitted 
by law considering the formation of an improvement district, the extent of the district, or any 
assessment or contract related thereto.  
B. The Council may deny or cause service beyond the City limits to be discontinued following 
thirty (30) days' written notice to affected properties if it finds that continued service seriously 
threatens or endangers the efficient and adequate service within the City. Before discontinuance, 
the customer shall be advised in writing of the opportunity to meet with designated personnel to 
present any objections.  
C. The Council may deny or discontinue water service, subject to notification as described above, 
to any premises occupied or used for disorderly or illegal purposes, or upon which is conducted 
any business or activity offensive to surrounding standards, or upon which is situated or kept any 
dilapidated or unsightly structures or materials.  
(Ord. No. 1989, § 2, 8-22-88; Ord. No. 5290, 3-13-97; Ord. No. 3060, § 2, 11-18-99; Ord. No. 
3311, § 10, 9-27-01; Ord. No. 4365, § 33, 6-14-12; Ord. No. 4802, § 2(Exh., § 35), 4-26-18; Ord. 
No. 4931, § 2(Exh.), 8-13-20) 
Editor's note(s)—Section 52-32, adopting the City backflow and cross-connection control program 
by reference, derived from Ord. No. 1989, § 2, adopted Aug. 22, 1988, was repealed by § 1.A 
of Ord. No. 2149, adopted Sept. 13, 1990. See art. IV of this chapter, § 52-34 et seq.  
52-30. Penalties. 
Any person violating any of the provisions of this chapter shall be guilty of a misdemeanor and 
shall be punished in accordance with Chapter 1 of this Code.  
(Ord. No. 1378, § 8, 10-25-84; Ord. No. 1989, § 2, 8-22-88; Ord. No. 3060, § 2, 11-18-99) 
52-31—52-33. Reserved.

PART VIII. - UTILITIES 
Chapter 52 - WATER SERVICES 
ARTICLE IV. BACKFLOW AND CROSS-CONNECTION CONTROL PROGRAM 
 
 
 
ARTICLE IV. BACKFLOW AND CROSS-CONNECTION CONTROL PROGRAM4 
52-34. Cross-connection control; purpose. 
[The purpose of cross-connection control is:]  
A. To protect the public potable water supply of the City of Chandler from the possibility of 
contamination or pollution by isolating within its customers' internal distribution system(s) 
or its customers' private water system(s) such contaminants or pollutants which could 
backflow into the public water supply system;  
B. To promote the elimination or control of existing cross-connections, actual or potential, 
between the customers' in-plant potable water system(s) and nonpotable water systems, 
plumbing fixtures and industrial piping systems; and  
C. To provide for the maintenance of a continuing program of cross-connection control which 
will systematically and effectively prevent the contamination or pollution of all potable water 
systems.  
52-34.1. Responsibility. The Director of the Public Works and Utilities Department shall be 
responsible for the protection of the public potable water distribution system from contamination 
or pollution due to the backflow of contaminants or pollutants through the water service 
connection.  
52-34.2. Requirements. If, in the judgment of the Director of the Public Works and Utilities 
Department, an approved backflow prevention device is required at the City's water service 
connection to any customer's premises for the safety of the water system, the Director of the Public 
Works and Utilities Department or his/her designated agent shall give notice in writing to the 
customer to install, operate, test, and maintain such an approved backflow prevention device at 
each service connection to his/her premises. The customer shall immediately install such approved 
device or devices at his/her own expense; and failure, refusal or inability on the part of the customer 
to install the device or devices immediately shall constitute a ground for discontinuing water 
service to the premises until such device or devices have been properly installed and tested for 
proper working order.  
52-34.3. Exceptions. In the case where residential homes incorporate the use of reclaimed 
wastewater as a water conservation measure, a backflow prevention device shall be installed by 
the City at the homebuilder's expense at the time of water meter installation. The device shall be 
installed in City right-of-way at the downstream side of the City water meter. The device shall be 
tested and maintained by the City. A reduced pressure principle device is the approved backflow 
prevention device where reclaimed wastewater is available as an auxiliary water supply.  
 
4Editor's note(s)—Section 10 of Ord. No. 1378, adopted Oct. 25, 1984, transferred the provisions of art. IV, §§ 52-
35, 52-35.1, 52-36, to ch. 23, art. III, §§ 23-22, 23-22.1, 23-24. Subsequently, § 1.13 of Ord. No. 2149, 
adopted Sept. 13, 1990, added a new art. IV, § 52-34 et seq.  
Cross reference(s)—Backflow prevention device installation fee, § 25A-8.

(Ord. No. 2149, § 1.B, 9-13-90; Ord. No. 3060, § 2, 11-18-99; Ord. No. 4802, § 2(Exh., § 35), 4-
26-18) 
52-35. Water system. 
The water system shall be considered as made up of two (2) parts: the utility system and the 
customer system.  
A. The utility system shall consist of the source facilities and the distribution system and 
shall include all those facilities of the water system under the complete control of the utility 
up to the point where the customer's system begins.  
1. The source shall include all components of the facilities utilized in the production, 
treatment, storage and delivery of water to the distribution system.  
2. The distribution system shall include the network of conduits used for the delivery of 
water from the source to the customer's system.  
B. The customer's system shall include those parts of the facilities beyond the termination of 
the utility distribution system which are utilized in conveying utility delivered domestic water 
to points of use.  
(Ord. No. 2149, § 1.B, 9-13-90; Ord. No. 3060, § 2, 11-18-99) 
52-36. Policy. 
A. No water service connection to any premises shall be installed or maintained by the City unless 
the water supply is protected as required by State laws and regulations and this article. Service of 
water to any premises may be discontinued by the City if a backflow prevention device required 
by this article is not installed, tested, and maintained; or if it is found that a backflow prevention 
device has been removed or by-passed; or if an unprotected cross-connection exists on the 
premises. Service will not be restored until such conditions or defects are corrected.  
B. The customer's system should be open for inspection at all reasonable times to authorized 
representatives of the City to determine whether cross-connections or other structural or sanitary 
hazards, including violations of these regulations, exist. When such a condition becomes known, 
the Director of the Public Works and Utilities Department may deny or immediately discontinue 
service to the premises by providing for a physical break in the service line until the customer has 
corrected the condition(s) in conformance with the State and City statutes relating to plumbing and 
water supplies and the regulations adopted pursuant thereto.  
C. An approved backflow prevention device shall also be installed on each service line to a 
customer's water system in all cases before the first branch line leading off the service line 
wherever the following conditions exist:  
1. In the case of premises having an auxiliary water supply which is not or may not be of safe 
bacteriological or chemical quality and which is not acceptable as an additional source by the 
Director of the Public Works and Utilities Department, the public water system shall be 
protected against backflow from the premises by installing a backflow prevention device in 
the service line appropriate to the degree of hazard.

2. In the case of premises on which any industrial fluids or any other objectionable substance 
is handled in such a fashion as to create an actual or potential hazard to the public water 
system, the public system shall be protected against backflow from the premises by installing 
a backflow prevention device in the service line appropriate to the degree of hazard. This shall 
include the handling of processed waters and waters originating from the utility system which 
have been subject to deterioration in quality.  
3. In the case of premises having a) internal cross-connections that cannot be permanently 
corrected and controlled, or b) intricate plumbing and piping arrangements or where entry to 
all portions of the premises is not readily accessible for inspection purposes, making it 
impracticable or impossible to ascertain whether or not dangerous cross-connections exist, 
the public water system shall be protected against backflow from the premises by installing a 
backflow prevention device in the service line.  
D. The type of protective device required shall depend upon the degree of hazard which exists as 
follows:  
1. In the case of any premises where there is an auxiliary water supply and it is not subject to 
any of the following rules, the public water system shall be protected by an approved air-gap 
separation or an approved reduced pressure principle backflow prevention device.  
2. In the case of any premises where there is water or substance that would be objectionable 
but not hazardous to health, if introduced into the public water system, the public water 
system shall be protected by an approved double check valve assembly.  
3. In the case of any premises where there is any material dangerous to health which is handled 
in such a fashion as to create an actual or potential hazard to the public water system, the 
public water system shall be protected by an approved air-gap separation or an approved 
reduced pressure principle backflow prevention device. Examples of premises where these 
conditions will exist include chemical manufacturing plants, hospitals, mortuaries, plating 
plants, sewage treatment plants and sewage pumping stations.  
4. In the case of any premises where there are "uncontrolled" cross-connections, either actual 
or potential, the public water system shall be protected by an approved air-gap separation or 
an approved reduced pressure principle backflow prevention device at the service connection.  
5. In the case of any premises where, because of security requirements or other prohibitions 
or restrictions it is impossible or impracticable to make a complete in-plant cross-connection 
survey, the public water system shall be protected against backflow from the premises by the 
installation of a backflow prevention device in the service line. In this case, maximum 
protection will be required; that is, an approved air-gap separation or an approved reduced 
pressure principle backflow prevention device shall be installed on each service to the 
premises.  
6. In the case of water tankers and spray tanks, an air-gap separation or an approved reduced 
pressure principle backflow prevention device is required.  
E. Backflow prevention assemblies shall have at least the same cross-sectional area as the water 
service and/or meter. If the water supply cannot be temporarily interrupted for the testing of 
assemblies, in those instances where a continuous water supply is necessary, two (2) sets of 
backflow prevention assemblies shall be installed in parallel.

F. Any backflow prevention device required herein shall be of a model and size approved by the 
Director of the Public Works and Utilities Department. The term "approved backflow prevention 
device" shall mean a device that has been manufactured in full conformance with the standards 
established by the American Water Works Association (AWWA) entitled "AWWA C506-78 
Standards for Reduced Pressure Principle and Double Check Valve Backflow Prevention 
Devices"; and have met completely the laboratory and field performance specifications of the 
Foundation for Cross-Connection Control and Hydraulic Research (FCCC & HR) of the 
University of Southern California; and has a local parts and service center. Backflow prevention 
assemblies connected to fire lines must also carry UL-FM approval.  
The AWWA and FCCC & HR standard and specifications have been adopted by the Director of 
the Public Works and Utilities Department. Final approval shall be evidenced by a certificate of 
approval issued by an approved testing laboratory certifying full compliance with the AWWA 
standards and FCCC & HR specifications. The following testing laboratory has been qualified by 
the Director of the Public Works and Utilities Department to test and certify backflow prevention 
assemblies:  
Foundation 
for 
Cross-Connection 
Control 
and 
Hydraulic 
Research  
University 
of 
Southern 
California  
University 
Park  
Los Angeles, California 90007  
Backflow prevention assemblies which may be subjected to back-pressure or back-siphonage that 
have been fully tested, and have been granted a certificate of approval by FCCC & HR may be 
listed on the current list of "Approved Backflow Prevention Assemblies," which will be made 
available upon written request to the Department.  
G. It shall be the duty of the customer/user at any premises where backflow prevention devices are 
installed to have certified inspections and operational tests and repairs made at least once per year. 
In those instances where the Director of the Public Works and Utilities Department deems the 
hazard to be great enough, he/she may require certified inspections at more frequent intervals. 
These inspections, tests and repairs shall be at the expense of the water user and shall be performed 
by the device manufacturer's representative, or by a certified tester approved by the Director of the 
Public Works and Utilities Department.  
H. Assemblies shall be specified and located on the construction plans for all new buildings, 
additions with new services, and changes of use of existing buildings. Approval shall be obtained 
prior to issuance of the building permit. This section does not apply to building permits applied 
for prior to the effective date of this article [November 1, 1990].  
I. All presently installed backflow prevention devices which do not meet the requirements of this 
section but were approved devices for the purposes described herein at the time of installation and 
which have been properly maintained shall, except for the inspection and maintenance 
requirements, be excluded from the requirements of these rules so long as the Director of the Public 
Works and Utilities Department is assured that they will satisfactorily protect the utility system. 
Whenever the existing device is moved from the present location or requires more than minimum 
maintenance or when the Director of the Public Works and Utilities Department finds that the 
maintenance constitutes a hazard to health, the unit shall be replaced by a backflow prevention 
device meeting the requirements of this section.

J. The Director of the Public Works and Utilities Department or his/her designated representative 
shall maintain a list of approved backflow prevention assemblies, by type and manufacturer, and 
a list of certified, approved and recognized individuals to test or perform servicing of those 
assemblies. The list shall be furnished to any customer required to install or maintain a backflow 
prevention assembly.  
(Ord. No. 2149, § 1.B, 9-13-90; Ord. No. 3060, § 2, 11-18-99; Ord. No. 4365, § 33, 6-14-12; Ord. 
No. 4802, § 2(Exh., § 35), 4-26-18) 
52-37. Inspections and testing. 
A. In the case where a facility handles, stores or uses hazardous materials which may pose a risk 
to the water system, the Director of Public Works shall require that certified inspections and testing 
of the backflow assemblies be performed by an independent agent selected by the City.  
B. Inspections and tests performed by such independent agent shall verify that the backflow 
prevention assembly is in full conformance with performance standards set by FCC & HR, and the 
independent agent shall be paid for the performance tests by the City. The City shall assess the 
water user a surcharge to recover the costs associated with performance testing. A schedule of fees 
set by the Director of Public Works shall be assessed at the time of performance testing and shall 
be based upon City costs for such testing.  
C. Should repairs or replacement of the backflow prevention assembly be needed to achieve 
compliance with the performance standards set by the FCC & HR, the customer/user, at his/her 
expense, shall select from a list of certified testers approved by the Director of Public Works to 
have the work done. The certified tester performing repairs or replacement shall retest the assembly 
prior to returning the assembly to service operation.  
D. Failure to perform testing, repairs or replacement of a backflow prevention assembly not in 
compliance shall be grounds for discontinuance of water service at the discretion of the Director 
of Public Works.  
E. It shall be the duty of the Director of Public Works to see that these timely tests are made. The 
customer/user shall notify the Director of Public Works in advance when the tests are to be 
undertaken so that he/she or his/her representative may witness the test, if so desired.  
F. Records of such tests, repairs and overhaul shall be kept and made available to the Director of 
Public Works.  
52-37.1. Exceptions. 
A. When performing testing to ensure a backflow prevention assembly is in compliance with 
FCC & HR performance standards, the customer/user shall be notified by the Water 
Department prior to the commencement of such work. Scheduling of tests shall be done in 
such a manner to minimize service interruption to the facility and the customer/user.  
B. In the case where backflow prevention assemblies are tested, repaired or replaced on fire 
lines, the Fire Chief or his/her designated representative shall be notified prior to the 
commencement of such work. These devices shall be repaired, overhauled or replaced by a 
certified individual or agency at the expense of the customer user whenever such devices are 
found to be defective.

(Ord. No. 2149, § 1.B, 9-13-90; Ord. No. 3060, § 2, 11-18-99) 
52-38. Discontinuance of service. 
Whenever in this article reference is made to discontinuance of service, the customer/user shall 
receive written notice of the violation and be advised in writing of the opportunity to meet with 
designated personnel to present any objections; however, discontinuance may occur immediately 
if there is an immediate danger to the public health, safety or welfare in which situation notice and 
an opportunity to be heard will be given as soon as practical after discontinuance.  
(Ord. No. 2149, § 1.B, 9-13-90; Ord. No. 3060, § 2, 11-18-99) 
52-39. Existing water connections. 
All existing water connections which may be deemed by the Director of Public Works to be subject 
to backflow prevention will, upon written notice, have an appropriate backflow prevention device 
installed and inspected within sixty (60) days of notification.  
(Ord. No. 2149, § 1.B, 9-13-90; Ord. No. 3060, § 2, 11-18-99) 
ARTICLE V. WATER USE REGULATIONS DURING STAGE FOUR DROUGHT 
52-40. Water use regulations. 
Upon adoption by the City Council of a resolution declaring a Stage Four Drought condition and 
for as long as that condition exists, the following water use regulations, and such other regulations 
as may be adopted by resolution, shall apply to all use of potable water that is provided by the City 
water supply system. The City of Chandler City Council shall have the authority to declare a Stage 
Four Drought when the Public Works and Utilities Director determines that there is a significant 
possibility that the City's water supplies needed to meet the following year's demand may be 
reduced if drought conditions are not reversed, and it is unlikely that the City will be able to deliver 
sufficient water to meet all demands. The public will be notified of a Stage Four Drought condition 
and mandatory water use regulations as further described in Section 52-42.  
A. Lawn, tree and shrub watering is restricted to once per week. The City Manager shall 
determine selected watering days for all users of City potable water.  
B. All landscape watering using City potable water may only be done between the hours of 
9:00 p.m.—5:00 a.m. when potable water is used as the irrigation source.  
C. Use of outdoor water features using City potable water is prohibited.  
D. Use of outdoor water misters is prohibited.  
E. Auto/truck washing is allowed only at commercial facilities or with pail and hose with a 
shut off nozzle.  
F. Overseeding winter grass on City parks and facilities is prohibited.  
G. Other conservation measures as adopted by the City Council, needed to balance water 
demand with the available water supply.

(Ord. No. 3498, § 1, 12-15-03; Ord. No. 4802, § 2(Exh., § 35), 4-26-18) 
52-41. Variances. 
Variances to the water use regulations set forth in this Article may be granted at the discretion of 
the City Manager or designee. Applicants for a variance must apply in writing to the Public Works 
and Utilities Department, and demonstrate special circumstances such as health and safety needs.  
(Ord. No. 3498, § 1, 12-15-03; Ord. No. 4802, § 2(Exh., § 35), 4-26-18) 
52-42. Notification. 
The City of Chandler Communications & Public Affairs Department will notify the public of a 
Stage Four Drought condition and mandatory water use regulations using available media sources.  
(Ord. No. 3498, § 1, 12-15-03) 
ARTICLE VI. SUSTAINABLE WATER ALLOCATION REGULATIONS 
52-43. Policy established. 
A. Chandler has finite water resources.  
B. This water allocation policy implemented in this Article will assist the City in maintaining a 
sustainable water supply for existing and future water users.  
(Ord. No. 4634, 5-28-15) 
52-44. Definitions. 
A. "Allocate" or "allocation" shall mean the City's act(s) of enumeration of water it owns or may 
own in the future for delivery in its water system for current and future water customers. Allocation 
of water under this Article VI does not convey any rights to others for the use of, ownership, or 
reservation of such water to any particular customer being served or potentially to be served by 
the City's water system.  
B. "Applicant" shall mean the owner, or owner's agent, who applies for development entitlements 
pursuant to this Code, including, but not limited to, Chapters 35 and 48.  
C. "Development entitlements" shall mean approvals by the City of Chandler to authorize 
applications, under applicable municipal code provisions, including, but not limited to, Chapters 
35 and 48, for development, construction and/or installation of improvements on specified 
property.  
D. "Multiple and large meter users" or "MLM users" shall mean water uses, excluding water 
meters used solely for residential land use (as defined in Chandler City Code Section 38-3), 
landscape water and reclaimed water meters, which:  
1. Use more water than the Tier I water use allocation,

2. Use water sufficient to require installation of a 3-inch or greater meter or its equivalent in 
multiple meters,  
3. Require multiple meters on a single parcel that will use more than fifty thousand (50,000) 
gallons per day (annual average), or  
4. Require one or more new meters on a parcel that already has water service and the water 
use on the parcel is more than fifty thousand (50,000) gallons per day (annual average).  
E. "Tier I water use allocation" shall mean the most recently City Council accepted allocations of 
water usage assigned to various residential uses as gallons per day (gpd) per dwelling unit and 
gallons per day (gpd) per one thousand (1,000) square feet of structures developed as non-
residential uses. Tier I water use allocations may be periodically updated by the City Council.  
F. "Tier II water" shall mean water that may be available for allocation based on the water resource 
management strategy to a MLM user.  
G. "Tier III water" shall mean water that may be available for purchase at a price determined by 
the City to a MLM user.  
H. "Water" shall mean potable water as defined by the Federal Clean Water Act.  
I. "Water resource management strategy" shall mean the periodic report accepted by the City 
Council which outlines the City's development goals, types of land uses to be encouraged by the 
City's provision of Tier II water, and the criteria to be considered by City staff, commissions, and 
City Council in the potential allocation of Tier II water to MLM users who may meet the criteria.  
(Ord. No. 4634, 5-28-15) 
52-45. Applicability. 
A. The water usage of all water users, other than MLM users who are approved in accordance with 
Subsection 52-45(B), are limited to the then-existing Tier I water allocation accepted by the City 
Council in accordance with Subsection 52-44(E).  
B. MLM users may only exceed the Tier I water allocation then existing at the time of development 
entitlements becoming effective, if the City, in its sole discretion, specifically grants Tier II water 
or Tier III water use allocations in accordance with this Article and through a sustainable water 
service agreement approved by the City Council and executed by the applicant.  
(Ord. No. 4634, 5-28-15) 
52-46. Sustainable water service application. 
A. All MLM users shall submit a sustainable water service application at the same time as it 
submits its applications for any development entitlements.  
B. The sustainable water service application shall identify the type of water use, the size of the 
structures in the development, annual and monthly water use, and the phasing of development.  
(Ord. No. 4634, 5-28-15)

52-47. City review of sustainable water service applications. 
A. The Public Works and Utilities Director shall review and may approve sustainable water service 
application.  
B. Tier II and Tier III water allocations determination.  
1. The City will determine whether, based on the most recent water resource management 
strategy, the development is eligible for Tier II water and how much it is willing to apply to 
the development.  
2. If the City determines that it will not make Tier II water available for any particular MLM 
user, the MLM user must purchase Tier III water, if available, in order to continue with the 
application for land use entitlements for its planned development.  
C. Prior to installing any water meters for a MLM user, City and water user shall enter into a 
sustainable water service agreement. Concepts in the sustainable water agreement include:  
1. Valid for 100-years from the date of issuance.  
2. Determine the approved MLM user's water use allocation that will be permitted for the 
property subject to the sustainable water service agreement.  
3. Transferrable to subsequent owners of the real property underlying the development with 
equivalent water use upon City approval.  
4. Terms and conditions for the purchase of water resources necessary for delivery to the 
development.  
5. Other terms and conditions deemed necessary for City to agree to the allocation of Tier II 
or Tier III water to the development.  
(Ord. No. 4634, 5-28-15; Ord. No. 4802, § 2(Exh., § 35), 4-26-18) 
52-48. Penalties for exceeding the annual sustainable water use allotment. 
A. Annual compliance shall be based a rolling 3-year average water use.  
1. First exceedance—Pay for volume of water used. City will purchase water credits at market 
rate and charge back to water meter owner.  
2. Second exceedance—Water user must develop a water reduction plan.  
3. Third exceedance—Court action.  
(Ord. No. 4634, 5-28-15) 
Chapter 53 RECLAIMED WATER SERVICE 
53-1. Definitions. 
For the purposes of this chapter, the following words, terms and phrases shall have the meanings 
respectively ascribed to them in this section:

Approved: Accepted by the designated City Engineer as meeting an applicable specification stated 
or cited in this chapter, or as suitable for the proposed use.  
Appurtenances: Items attached to a main structure which enables it to function, but not considered 
an integral part of it.  
City reclaimed water distribution system: The network of public reclaimed waterlines which 
compose the basic grid and distribution system for reclaimed water service and all appurtenances 
thereto.  
Developer: Any person or persons, corporation, partnership or firm desiring reclaimed water 
service.  
Large volume reclaimed water user: A developer who will receive a peak flow of two hundred 
fifty thousand (250,000) gallons of reclaimed water per day or more for all property within a 
zoning district at build out. This designation is not impacted by the number of meters, turnouts or 
contracts associated with delivery of reclaimed water to property within a zoning district.  
Public waterline or public water main: A waterline owned and maintained by the City.  
Reclaimed water: Effluent, other than effluent produced by the City's reverse osmosis plant, which 
has been treated to achieve a quality suitable for its intended use as prescribed by federal and state 
regulations.  
Reclaimed water service: City service to provide reclaimed water for commercial, recreational and 
landscaping purpose.  
Reimbursement agreement: An agreement executed between the City and developers for collection 
of buy-in assessments.  
Service line: A pipe carrying reclaimed water from the public waterline to a water meter or other 
point of distribution.  
Small volume reclaimed water users: A developer who will receive a peak flow of less than two 
hundred fifty thousand (250,000) gallons of reclaimed water per day for all property within a 
zoning district at build out. This designation is not impacted by the number of meters, turnouts or 
contracts associated with delivery of reclaimed water to property within a zoning district.  
(Ord. No. 3173, 8-10-00; Ord. No. 4365, § 34, 6-14-12; Ord. No. 4802, § 2(Exh., § 36), 4-26-18) 
53-2. Policy established. 
53-2.1. There is hereby established a policy and orderly program to provide reclaimed water 
service for all areas South of Pecos Road and East of Old Price Road within the City limits except 
as set forth in sections 53-2.2 and 53-2.4 below. Except as set forth in section 53-2.2 below, 
reclaimed water service shall be provided to other areas within or outside the City limits pursuant 
to this chapter if the City reasonably determines that the City reclaimed water distribution system 
is in place to deliver reclaimed water to that area and that the City has reclaimed water available 
for delivery.  
53-2.2 Delivery of reclaimed water service to single-family homes, duplexes, and triplexes is 
prohibited as of November 1, 2013, unless a preliminary plat for new development is previously 
approved by City Council pursuant to Chapter 48 of this Code. Homes receiving reclaimed water

service prior to this effective date are exempt from this policy. Reclaimed water service shall not 
be restored in the event that preexisting reclaimed water service to a single-family home, duplex, 
or triplex is discontinued for more than ninety (90) days.  
53-2.3. The City Council may agree to participate in the cost of construction to oversize 
transmission mains if construction funds are available. Unless otherwise approved by the City 
Council, the City shall pay for its portion of the costs based on current costs established for buy-
in assessments.  
53-2.4. The Director of the Public Works and Utilities Department shall determine, on or before 
December 1 of each year, the amount of reclaimed water available for the next calendar year, 
identify the minimum quantity of reclaimed water needed to operate City recharge facilities, and 
allocate reclaimed water available after subtracting quantities needed to operate all recharge 
facilities among all developers requesting reclaimed water service for the next calendar year in 
accordance with the priority of delivery provisions set forth in section 53-3.  
(Ord. No. 3173, 8-10-00; Ord. No. 3311, § 11, 9-27-01; Ord. No. 4496, § 1, 10-21-13, eff. 11-1-
13; Ord. No. 4802, § 2(Exh., § 37), 4-26-18) 
53-3. Priority of delivery. 
53-3.1. If there is insufficient reclaimed water available to meet demands of all the developers 
requesting reclaimed water service, the City shall use a tiered approach to allocate available 
reclaimed water. In the case of such a shortage the City shall provide first priority to satisfy 
reclaimed water obligations associated with any Indian water rights settlements. The next level of 
priority shall be for those developers required to use reclaimed water pursuant to either a condition 
of zoning or pursuant to a City lease.  
53-3.2. If reclaimed water is available after satisfying in full all priority obligations set forth in 
subsection 53-3.1 above, such remaining reclaimed water shall be allocated to developers within 
City limits on a pro rata basis.  
53-3.3. If reclaimed water is available after satisfying in full all priority obligations and requests 
for reclaimed water service set forth in subsections 53-3.1 and 53-3.2 above, such remaining 
reclaimed water shall be allocated to all other developers who request reclaimed water service on 
a pro rata basis.  
53-3.4. If reclaimed water is available after satisfying in full all priority obligations and requests 
for reclaimed water service, such remaining reclaimed water shall be allocated to developers 
requesting reclaimed water service during a calendar year on a first-come first-served basis.  
53-3.5. In the event of an unforeseen shortage of available reclaimed water during any calendar 
year, the delivery of reclaimed water shall be reallocated in a manner consistent with subsection 
53-3.1 through 53-3.4 above.  
(Ord. No. 3173, 8-10-00) 
53-4. Agreement required. 
It shall be unlawful to receive or use reclaimed water in any area within the City limits other than 
by contract or agreement with the City or with a developer with whom the City has contracted to

provide reclaimed water for resale. Any agreement consistent with a form agreement approved by 
City Council may be executed on behalf of the City by the Director of the Public Works and 
Utilities Department. All other agreements shall be approved by the City Council.  
(Ord. No. 3173, 8-10-00; Ord. No. 3311, § 12, 9-27-01; Ord. No. 4802, § 2(Exh., § 37), 4-26-18) 
53-5. Reclaimed water meters required. 
It shall be unlawful for any person to receive reclaimed water from the City reclaimed water 
distribution system on any parcel unless the City shall have placed or directed the placing of a 
reclaimed water meter upon each parcel. It shall be the responsibility of the City Engineer to 
approve or direct the type and size of reclaimed water meter to be installed in the turnout based on 
the proposed quantity of reclaimed water to be used.  
(Ord. No. 3173, 8-10-00) 
53-6. Tampering forbidden. 
It shall be unlawful for any person to tamper with the City reclaimed water distribution system or 
to operate City turnouts to receive reclaimed water in a manner inconsistent with section 53-16 of 
this chapter.  
(Ord. No. 3173, 8-10-00) 
53-7. Interference with City employees/agents prohibited. 
It shall be unlawful for any person to interfere in any way with any officer, employee or agent of 
the City charged with management, construction, operation, inspection, testing or maintenance of 
the reclaimed water system in the discharge of his/her duties.  
(Ord. No. 3173, 8-10-00) 
53-8. Disconnection of reclaimed water service for violation of chapter. 
In addition to the penalties set forth in section 53-18 of this chapter, the Director of the Public 
Works and Utilities Department is hereby authorized and directed to disconnect reclaimed water 
service from any premises served in violation of this chapter or in violation of any contractual 
provision regarding reclaimed water service. Before any such discontinuance shall be made, the 
developer shall receive written notice of violation and be advised in writing of the opportunity to 
meet with designated personnel to present any objections.  
(Ord. No. 3173, 8-10-00; Ord. No. 3311, § 13, 9-27-01; Ord. No. 4802, § 2(Exh., § 37), 4-26-18) 
53-9. Contract for extension of reclaimed water mains. 
The City may participate with a developer in a construction contract to extend reclaimed water 
mains. The developer shall advertise the project for bids in the same manner as prescribed for 
governmental public works projects. The bids shall be received and opened in the office of the 
City purchasing agent. The City Engineer shall evaluate the bids and provide the developer with a

written recommendation. The amount of City participation shall not exceed the bid price of the 
contractor recommended by the City.  
(Ord. No. 3173, 8-10-00) 
53-10. Reclaimed water main extension reimbursement agreement. 
A developer who extends reclaimed water main(s) which provide(s) a means of service to property 
owned by others may enter into an agreement with the City providing for reimbursement of a 
portion of the costs when property abutting the main extensions develops.  
53-10.1. Such agreements shall be executed within one (1) year from date of acceptance of 
the reclaimed water main by the City, and shall run for a period not to exceed fifteen (15) 
years from the date of execution by the City Engineer, who is hereby authorized to execute 
the agreements in accordance with the provisions of this section. The agreements shall 
automatically terminate at the end of the fifteen-year period. No agreement shall be approved 
and executed more than one (1) year after the date of acceptance. No reimbursement will be 
made for buy-in assessments collected prior to receipt of the developer's request to enter into 
such an agreement.  
53-10.2. The City Engineer shall determine the amount of footage to be reimbursed, and such 
determination shall be made a part of the agreement.  
53-10.3. Reimbursement shall be made on the basis of the front footage determined by the 
City Engineer at the rate of half the front foot current cost, less the reimbursement transaction 
fee established by Council resolution, which shall be retained by the City to cover 
administrative costs.  
53-10.4. Reimbursements under such agreements shall be made by the City upon receipt of 
payment from adjacent or abutting property owners. If the developer of adjacent property 
installs a reclaimed water main on a section or midsection line which is parallel to a main 
eligible for reimbursement, the reimbursement shall be made by the City (from City funds) if 
such funds are available, unless one hundred (100) percent front foot reimbursement, as 
provided below, has been previously approved by the City Council.  
53-10.5. All agreements shall state to whom reimbursement shall be made. It shall be the duty 
of the developer to keep the City Engineer advised as to the correct mailing address.  
53-10.6. Nothing herein shall prevent the City from entering into special agreements to cover 
unique situations, where a standard agreement is not applicable.  
53-10.7. Agreements may be assigned by the developer upon written notification and upon 
receiving written acknowledgement from the City Engineer.  
(Ord. No. 3173, 8-10-00) 
53-11. Establishment of current costs. 
The City Engineer shall establish in July, on an annual basis, the current cost of construction of 
reclaimed water mains to be used in determining buy-in assessments. Such current cost shall 
include engineering, construction and inspection costs.

(Ord. No. 3173, 8-10-00) 
53-12. Buy-in assessments. 
Buy-in assessments as described below shall be paid by the developer before the final plat, map of 
dedication, or horizontal property regime is approved; except that in the case of site development 
plans, the buy-in assessment shall be paid prior to approval of the site development plans. Buy-in 
assessments not covered by the foregoing shall be paid with the reclaimed water meter installation 
fee as described in Chapter 50.  
53-12.1. Any developer developing property which abuts an existing reclaimed water main(s) 
shall pay to the City half the front foot current cost of a twelve-inch existing main whether or 
not the developer desires to connect a service to the main or desires to extend a new main in 
a lateral manner with a connection to the main. In those cases where a main dead ends 
perpendicular to a property frontage or parallels only a portion of the frontage, the entire 
frontage or forty-five (45) feet, whichever is greater, will be used to compute the buy-in 
assessment. This provision shall not apply to stub-outs provided for future main extensions.  
53-12.2. One hundred (100) percent of the front foot current cost of said main shall be paid 
when special conditions will not permit service to property located on both sides of the main 
when recommended by the City Engineer and approved by the City Council.  
53-12.3. When the developer installs a reclaimed water main, that developer is exempt from 
payment of the front foot current cost buy-in assessment for any existing main on the side of 
the property on which the developer installs the new main, providing that the new main is 
twelve-inch and runs for the total length of the developer's property.  
(Ord. No. 3173, 8-10-00) 
53-13. Engineering requirements. 
The following engineering requirements shall apply to all public reclaimed waterline extensions 
and onsite reclaimed water delivery systems:  
A. The developer causing extension of a reclaimed waterline shall locate it in City rights-of-
way or easements and shall pay in full, less approved City participation as provided above, 
the engineering, construction and inspection costs of the lines and appurtenances.  
B. Plans and specifications shall be prepared in accordance with appropriate standards as 
established by the City Engineer.  
C. Each lot or parcel of land to be served with reclaimed water shall abut a reclaimed water 
main.  
D. All lines shall be sized in accordance with the latest reclaimed water system master plan, 
except that the City Engineer reserves the right to increase or decrease the diameter of any 
and all mains described in the plan when requirements so dictate.  
E. In all developments, such as subdivisions, multifamily tracts, commercial centers, 
shopping centers, golf courses, parks, industrial or other similar developments, the developer 
shall furnish and install, to City specifications, all reclaimed water mains, service connections,

valves, fittings, storage structures, turnout structures and appurtenances within the boundary 
of the development as well as the streets bounding the tracts, and make reclaimed waterline 
extensions as determined necessary by the City Engineer. For developments that have 
irrigation infrastructure in place as of July 1, 2000, the City Engineer, upon receipt of a written 
request from a developer, may elect to construct and finance a turnout structure to permit that 
development to convert to the use of reclaimed water for irrigation purposes. In such cases 
the developer shall be required to enter into a contract for repayment of the costs of 
constructing the turnout over a period not to exceed ten (10) years at an interest rate of eight 
(8) percent compounded on a monthly basis. Payments shall be made by the developer on a 
monthly basis.  
F. All main line valves shall use MAG Standard Detail 391-1 Type A or C valve box with a 
square or rectangular frame and cover with the words "Reclaimed Water" in raised letters on 
the cover. Debri caps (MAG Standard Detail 392) shall be installed on each valve.  
G. All reclaimed water distribution systems shall be clearly identified in accordance with 
MAG Specifications Section 616. All subsurface piping and fixtures shall be installed with 
purple pipe or by wrapping the pipe with Christy's polyethylene encasement (polywrap) or 
equal and by marking above ground parts, including valves, valve boxes and covers, 
controllers, piping, hose bibs, and other outlets purple.  
H. Access to the developers reclaimed water distribution system controller box shall be by 
key.  
I. The engineering requirements set forth herein are intended to supplement rather than 
supersede other applicable local county, state and federal requirements and, in the case of 
conflict, the more stringent requirement shall apply.  
(Ord. No. 3173, 8-10-00) 
53-14. Storage requirements. 
53-14.1. Large volume reclaimed water users shall construct on-site reclaimed water storage 
structures capable of containing a minimum of three (3) days of average daily flow of reclaimed 
water to the site (computed on an annual basis) in addition to all storage structures and retention 
basins required to contain stormwater.  
53-14.2. Small volume reclaimed water users shall not be required to construct any on-site 
reclaimed water storage structures.  
53-15. Permits, inspection and acceptance of improvements. 
53-15.1. It shall be unlawful for any person or persons to connect to the reclaimed water system 
of the City or to permit reclaimed water from the reclaimed water system of the City to flow 
through any reclaimed waterline unless a permit has been issued by the City Engineer's office and 
the construction has been accepted by the City.  
53-15.2. Approval of plans, issuance of permits, off-site inspections, and acceptance of 
improvements shall be performed as set forth in Chapters 46 and 47 of this Code.

53-15.3. The City shall acquire written documented ownership of all public reclaimed waterline 
extensions when completed, approved and accepted. The extensions shall be conveyed to the City 
free and clear of all clouds to title, including liens and encumbrances. Permanent type, certified, 
reproducible as-built record plans shall be filed with the City Engineer upon completion of 
construction.  
(Ord. No. 3173, 8-10-00) 
53-16. Operation of turnout structures. 
53-16.1. The City shall control, maintain and operate all turnout structures used in conjunction 
with the delivery of reclaimed water to large volume reclaimed water users.  
53-16.2. Each small volume reclaimed water user shall control, maintain and operate the turnout 
structure used to receive reclaimed water to the premises in accordance with the contract entered 
into with the City pursuant to section 53.4 of this chapter.  
(Ord. No. 3173, 8-10-00) 
53-17. Extension of reclaimed water service outside City limits. 
The Director of the Development Services Department in consultation with the Director of the 
Public Works and Utilities Department may authorize the extension and service of City reclaimed 
water services beyond the territorial limits of the City upon the following terms and conditions. 
Any applications which do not conform to all terms and conditions, or which, for any reason are 
recommended for denial, shall be presented to the City Manager for final determination.  
A. The proponents of such extension and service shall pay in full for the rights-of-way, 
construction, engineering, installation, inspection and testing of all lines, pipes, mains, meters 
and other appurtenances necessary for the service, and the same shall be installed in 
accordance with current City standards. All easements required for construction or 
maintenance of the mains shall be dedicated to the City.  
B. Reclaimed water mains and appurtenances installed in public rights-of-way or easements 
shall, upon approval by the designated City Engineer, be accepted by the City for ownership 
and maintenance, and the City shall have exclusive control, supervision and management of 
same.  
C. Applicants for reclaimed water service shall be charged for turnouts, service lines, 
development fees, buy-ins, reclaimed water rates and any other fees as prescribed by the 
Council.  
D. The property owner of the premises to be served by City reclaimed water shall sign an 
agreement with the City which provides for annexation to the City upon request by the City. 
This agreement shall not be construed as limiting the right of the owner or any other successor 
in interest to the "owner" for all or any portion of the real property to appear and testify in 
support of or in opposition to zoning changes, building permits, or any other official act 
affecting such real property before a governmental body of officials considering such matters, 
including but not limited to the ability to file such protest and objections as may be permitted

by law considering the formation of an improvement district, the extent of the district, or any 
assessment or contract related thereto.  
53-17.1. The Council may deny or cause service beyond the City limits to be discontinued
following thirty (30) days' written notice to affected properties if it finds that continued service
seriously threatens or endangers the efficient and adequate service within the City. Before
discontinuance, the developer shall be advised in writing of the opportunity to meet with
designated personnel to present any objections.
53-17.2. The Council may deny or discontinue reclaimed water service, subject to notification as
described above, to any premises occupied or used for disorderly or illegal purposes, or upon which
is conducted any business or activity offensive to surrounding standards, or upon which is situated
or kept any dilapidated or unsightly structures or materials.
(Ord. No. 3173, 8-10-00; Ord. No. 3311, § 14, 9-27-01; Ord. No. 4365, § 35, 6-14-12; Ord. No. 
4802, § 2(Exh., § 37), 4-26-18; Ord. No. 4931, § 2(Exh.), 8-13-20) 
53-18. Penalties.
Any person violating any of the provisions of this chapter shall be guilty of a misdemeanor and 
shall be punished in accordance with Chapter 1 of this Code.  
(Ord. No. 3173, 8-10-00)