Emergency Cooperation Agreement

City of Chandler — Study Session (2022-07-11)

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EMERGENCY COOPERATION AGREEMENT 
BETWEEN 
DIGNITY HEALTH 
AND 
THE CITY OF CHANDLER 
This Emergency Cooperation Agreement ("Agreement") is made and entered into as of 
______ ("Effective Date"), between the City of Chandler, an Arizona municipal 
corporation, acting by and through the Chandler Fire Department ("the City"), and by and 
among Dignity Health, a California nonprofit public benefit corporation d/b/a Mercy Gilbert 
Medical Center, and Dignity Community Care, a Colorado nonprofit corporation d/b/a 
Chandler Regional Medical Center (each a "Hospital") (collectively "Dignity Health"). the City 
and Dignity Health are collectively referred to herein as "Agencies" for the purposes of this 
Agreement. 
RECITALS 
WHEREAS, the State of Arizona, a region in the state, or an individual organization could, at 
any time, experience a disaster, catastrophic event, and/or major emergency ("Disaster") with 
the potential to exceed a particular organization's available resources either in terms of raw 
number of patients or specialized clinical needs; and 
WHEREAS, because Disasters are infrequent and difficult to predict, it is imperative that 
healthcare organizations coordinate and cooperate the sharing of resources in advance to 
provide mutual assistance and ensure the resilience of the healthcare delivery system; and 
WHEREAS, the Agencies desire to enter this Agreement to coordinate communication in the 
event of a Disaster, provide for the potential care of patients, and address the possible need 
to loan personnel, pharmaceuticals, equipment, supplies, or other resources; and 
WHEREAS, this Agreement addresses the relationships between and among Agencies to 
augment-not replace-each Agency's disaster plan and other established procedures 
governing interaction with other entities during a Disaster. 
AGREEMENT 
NOW, THEREFORE, it is agreed by the agencies who have duly executed this agreement as 
follows: 
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1. PURPOSE AND INTENT:
The purpose of this Agreement is to create a voluntary and mutual agreement among
each of the Agencies to provide back-up aid and contingency service to each other during
Disasters, when providing such aid and service is feasible.
2. AUTHORITY TO RESPOND TO PROVIDE ASSISTANCE:
The Agencies will identify at least one employee to serve as a "Designated Administrator"
with the necessary decision-making capability and authority to attend the meetings of
the Agency's emergency preparedness committee(s), coordinate the Agency's
participation in the cooperative assistance efforts set forth in this agreement, and serve
as the authorized representative of the Agency to request for or respond with assistance,
as outlined in this Agreement. The Agencies shall, at least quarterly, ensure that the
Designated Administrators listed below are still accurate. Upon discovering the need to
alter, remove, or modify the agency's Designated Administrator, the Agencies will provide
written notice to one another.
CHANDLER REGIONAL MEDICAL CENTER:
Name of Designated Administrator: _B_n_·a_n _G_ a_lle _______________ _
Title of Designated Administrator: _
V_ P_ o_f--'O ...... p_e_ra_ti ....;..o_ns _____________ _ 
Contact Number of Designated Administrator: --=4=8-=-0-....:...7=28=---=-37:.....;4=3 __________ _ 
E-Mail of Designated Administrator: brian.galle@dignityhealth.org
Name(s) of Back-Up Designated Administrator: _ B""'r'"""a"""n""'do"'-'n,..,Hº
es,.,_,ta,.,_,n,.,,,d ________ _
Title of Back-Up Designated Administrator: Program Manager, Emergency Svs 
Contact Number of Back-Up Designated Administrator: --"-48"-'0'- 7
"""2'-"8--'-3'-"2c.;:_0-=-6 ______ _
E-Mail of Back-Up Designated Administrator: 
brandon.hestand@dignityhealth.org
MERCY GILBERT MEDICAL CENTER: 
Name of Designated Administrator: ---"'B"'"'ri.,.,an.......,.G..,.a"""lle"---------------­
Titl e of Designated Administrator: --'-
V-=-P-=o-=-f-=
0-<=-p-=
er=a=
ti=
on=s'---------------
Co ntact Number of Designated Administrator: _4=8..C.0--'--7"""2-=-8-....;..3 ....;..74....;.. 3 __________ _ 
E-Mail of Designated Administrator: brian.galle@dignityhealth.org
Name(s) of Back-Up Designated Administrator: ----""B=ra=n=d=on=H=e=st=an=d=---------­
Title of Back-Up Designated Administrator: 
Program Manager, Emergency Svs 
Contact Number of Back-Up Designated Administrator: --"-48.:...C0'- 7.:....:.2c....:8_;-3:...::2=0c:...6 ______ _ 
E-Mail of Back-Up Designated Administrator: brandon.hestand@dignityhealth.org
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CHANDLER FIRE DEPARTMENT: 
Name of Designated Administrator: __________________ _ 
Title of Designated Administrator: ___________________ _ 
Contact Number of Designated Administrator: ______________ _ 
E-Mail of Designated Administrator: __________________ _
Name(s) of Back-Up Designated Administrator: _____________ _
Title of Back-Up Designated Administrator: _______________ _
Contact Number of Back-Up Designated Administrator: ___________ _
E-Mail of Back-Up Designated Administrator: _______________ _
3. REQUESTING ASSISTANCE:
Either Agency's Designated Administrator may request assistance from the other Agency
when they have concluded that such assistance is essential to protect life, or when either
Agency is unable to provide adequate service levels during Disasters. 
The Agency
requesting assistance will be identified throughout this agreement as the "Requesting
Agency." The Agency responding to the Requesting Agency's request will be identified
through this agreement as the "Responding Agency." Upon request from the Requesting
Agency and determination that a Disaster exists and, subject to the availability of
personnel, pharmaceuticals, equipment, supplies, or other resources, the Responding
Agencywill dispatch personnel, pharmaceuticals, equipment, supplies, or other resources
to aid the Requesting Agency. The Requesting Agency will include with its request for
assistance the amount and type of personnel, pharmaceuticals, equipment, supplies, or
other resources needed and shall specify the location where the personnel and
equipment are requested. Responding Agency/Chandler Fire Department will utilize best
efforts to provide the requested qualified personnel, equipment/supplies, and/or
resources; however, Responding Agency/Chandler Fire Department shall retain the
absolute right and discretion to determine the number of personnel and/or amount of
resources to provide, and, in the case of personnel, to determine the days and hours such
personnel will be assigned to assist Requesting Agency.
4. FINANCIAL LIABILITY FOR PERSONNEL, PHARMACEUTICALS, EQUIPMENT, SUPPLIES,
OR OTHER RESOURCES:
When a Responding Agency provides personnel, pharmaceuticals, equipment, supplies,
or other resources to a Requesting Agency, the Responding Agency will assume financial
responsibility for the personnel, pharmaceuticals, equipment, supplies, or other
resources from the Responding Agency during the time the personnel, pharmaceuticals,
equipment, supplies, or other resources are at the Requesting Agency. 
Requesting
Agency shall pay Responding Agency for all compensation and benefits paid to
Responding Agency's personnel assigned to Requesting Party under this Agreement.
Compensation shall include, but is not limited to, the employee's regular hourly rate of
pay, or the overtime rate if the employee is working overtime when assigned to
Requesting Agency. Compensable time shall include scheduled breaks. In calculating
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time billed, personnel shifts shall include all time at the Response site and shall not 
include travel time to and from the site. Requesting Agency shall also reimburse 
Responding Agency the cost of all pharmaceuticals, equipment, supplies, and other 
resources at reasonable rates consistent with fair market value, not to exceed the cost of 
acquisition of such pharmaceuticals; equipment, supplies, and other resources. 
Responding Agency will invoice Requesting Agency on a monthly basis for the payments 
required under this Section 4. Requesting Agency will tender payment to Responding 
Agency within thirty (30) calendar days of receipt of the invoice. Inquiries regarding the 
invoice shall be directed to the Responding Agency's designated administrator. 
5. DOCUMENTATION:
When time is of the essence during a Disaster, the Requesting Agency may submit initial
resource requests orally. As soon as feasible, these requests should be conveyed in
writing-hard copy or electronic-and the Requesting Agency agrees to accept and use
the requisition forms and documentation required by the Responding Agency. With
regards to equipment, documentation should detail the items involved in the transaction,
the condition of the item prior to the loan, and the party responsible for the care and
maintenance of the item until returned.
6. COMMUNICATION OF AGREEMENT PROVISIONS WITHIN THE PARTICIPANT:
Each Agency's Designated Administrator is responsible for communicating the
commitments in this Agreement to relevant personnel at the Agency, coordinating and
evaluating the Agency's participation in exercises of the mutual aid system.
7. COMMUNICATION DURING DISASTER:
In the event of a Disaster, the Agencies agree to communicate information between and
among each other, the jurisdictional health department that is responsible for the health
and welfare of the citizens in a particular county or tribal area ("Local Health
Department"), and Arizona Department of Health Services ("ADHS") to the extent allowed
by law.
8. IDENTIFYING NEEDS AND AVAILABILITY CAPACITY IN A DISASTER:
The Agencies should inform one another, as well as the Local Health Department in
whose jurisdiction the Requesting Agency resides, of the Requesting Agency's status in
the event of a Disaster, communicate needs that cannot be accommodated by the
Requesting Agency itself, and identify ways in which the Responding Agency may be
available to assist the Requesting Agency or the Local Health Department. 
The
Designated Administrator will be responsible for requesting or offering the use of
personnel, pharmaceuticals, equipment, supplies, or other resources. The Agencies are
encouraged, but not required, to identify its availability/inventory of personnel,
pharmaceuticals, equipment, supplies, or other resources via written or electronic
means.
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9. HOLD HARMLESS:
To the fullest extent permitted under the law, the Requesting Agency shall defend,
indemnify, and hold harmless the Responding Agency, its agents, officers, employees,
elected and appointed officials, and volunteers (collectively, "Responding Agency''), from
and against all claims, damages, losses, and expenses (including but not limited to
attorney's fees and costs) imposed upon or asserted against the Responding Agency by
a third party relating to, arising out of, or resulting from, in whole or in part, the actions
of Responding Agency personnel performed under this Agreement, to the extent such
actions are not the result of the willful misconduct or gross negligence of Responding
Agency. Neither Agency shall make any claim whatsoever against the other Agency for
refusal to send the requested personnel, pharmaceutical?, equipment, supplies, or other
resources where such refusal is based on the judgment of the Responding Agency that
such personnel and equipment, supplies, or other resources are either not available or
are needed for Responding Agency to provide service for Responding Agency's
customers.
10. RESOURCE RECALL:
The Responding Agency may recall its personnel, pharmaceuticals, equipment, supplies,
or other resources from a Requesting Agency. Recall requests may be submitted by the
Responding Agency at any time in its discretion but will be made in good faith based upon
the immediate or projected needs of the Responding Agency. Requesting Agency will
honor the Responding Agency's requests for recall at the earliest opportunity, while
protecting against significant adverse effects on existing patients that are supported by
the recalled resources.
INSURANCE:
Dignity Health shall purchase and maintain during the term of this Agreement in the
amounts specified in Exhibit A-Minimum Insurance Coverage, which is attached hereto
and incorporated by this reference, from companies duly licensed or otherwise approved
by the State of Arizona, and with forms reasonably satisfactory to the City. The insurance
coverage, with the exception of workers' compensation, shall name the City, its agents,
officers, employees, elected and appointed officials, and volunteers as additional insured,
and shall specify that such coverage shall be primary, and that any insurance coverage
carried by the City shall be excess coverage, and not contributory coverage to that
provided by Central Arizona.
11. GOOD FAITH PARTICIPATION:
The Agencies indicate their good faith intent to abide by the terms of this Agreement to
the best of their ability in preparation for and during a Disaster.
12. ENTIRE AGREEMENT:
This Agreement, together with the attached exhibits, constitutes the entire agreement
between the Agencies regarding the subject of this Agreement.
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13. NO REQUIREMENT FOR REFERRALS:
The intent of this Agreement is to facilitate the exchange of resources, treatment
capacity, staff, equipment, and supplies between and among Agencies as may be needed
in the event of a Disaster. Nothing in this Agreement is intended to require, encourage,
or induce either Agency to make any referral of any item or service to any other Agency.
14. NON-EXCLUSIVE AGREEMENT:
Nothing in this Agreement shall be construed as limiting the rights of any Participants to
affiliate or contract with any other entity, regardless of whether contracting with an
Agency, and/or regardless of whether during a Disaster.
15. AMENDMENTS:
Amendments to this Agreement must be in writing and signed by the Agencies.
16. TERM OF AGREEMENT:
This Agreement shall be in full force and effect upon execution by both Agencies hereto.
This Agreement shall automatically renew annually on the effective date, unless cancelled
by either Agency by employing the Termination procedures below.
17. TERMINATION:
This Agreement shall be in effect for three years after the Effective Date unless cancelled
or terminated sooner by either Agency.
18. CANCELATION FOR CONFLICT OF INTEREST:
This Agreement is subject to cancelation pursuant to A.R.S. § 38-511.
19. NOTICES:
All notices to the other Party required under this Agreement shall be in writing and sent
via U.S. Mail to the following:
If to Chandler Regional Medical Center: 
President and CEO 
Title 
Administration 
Department/Agency 
1955 W Frye Rd 
Mailing Address 
Chandler, AZ 85224 
City, State ZIP 
480-728-3000
Phone 
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If to Mercy Gilbert Medical Center: 
President and CEO 
Title 
Administration 
Department/Agency 
3555 S. Val Vista Dr 
Mailing Address 
Gilbert, AZ 35297 
City, State ZIP 
480-728-8000
Phone 
If to Chandler Fire Department: 
Fire Chief 
151 E. Boston Street 
Chandler, AZ 85225 
IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the day and 
year set forth below: 
CITY OF CHANDLER 
Joshua Wright, City Manager 
DATE 
APPROVED AS TO FORM: 
City Attorney 
DIGNITY HEALTH 
DATE 
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EXHIBIT A 
MINIMUM INSURANCE REQUIREMENTS 
a.
Healthcare Professional Liability Insurance with limits of not less than $3 million per
occurrence, and not less than $5 million aggregate.
b.
Worker's compensation insurance in accordance with the provisions of Arizona law.
c.
Commercial general liability in amounts not less than $3 million per occurrence/$5
million aggregate for bodily injury, personal injury, advertising injury, and products
and completed operations with broad form contractual and property damage
coverage.
d.
Automobile liability, bodily injury, and property damage with a limit of $1 million per
occurrence/$2 million aggregate including owned, hired, and non-owned autos.