4538 Agreement

City of Chandler — Study Session (2022-08-15)

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City Clerk Document No.  
 
 
 
 
City Council Meeting Date: 8/18/22 
 
 
 
CITY OF CHANDLER SERVICES AGREEMENT 
POSITION CONTROL IMPLEMENTATION 
CITY OF CHANDLER AGREEMENT NO. 4538 
 
THIS AGREEMENT (Agreement) is made and entered into by and between the City of Chandler, an 
Arizona municipal corporation (City), and SAR Systems, LLC, (Contractor), (City and Contractor may 
individually be referred to as Party and collectively referred to as Parties) and made             
 
 
 
 , 2022 (Effective Date). 
 
RECITALS 
 
A. City proposes to implement position control features and functionality in the existing Oracle EBS 
12.2.9 environment as more fully described in Exhibit A, which is attached to and made a part of 
this Agreement by this reference. 
 
B. Contractor is ready, willing, and able to provide the services described in Exhibit A for the 
compensation and fees set forth and as described in Exhibit B, which is attached to and made a part 
of this Agreement by this reference. 
 
C. City desires to contract with the Contractor to provide these services under the terms and 
conditions set forth in this Agreement. 
 
AGREEMENT 
 
NOW, THEREFORE, in consideration of the premises and the mutual promises contained in this 
Agreement, City and Contractor agree as follows: 
 
SECTION I: DEFINITIONS 
 
For purposes of this Agreement, the following definitions apply: 
Agreement means the legal agreement executed between the City and the Contractor  
City means the City of Chandler, Arizona 
Contractor means the individual, partnership, or corporation named in the Agreement 
Days means calendar days 
May, Should means something that is not mandatory but permissible 
Shall, Will, Must means a mandatory requirement 
 
SECTION II: CONTRACTOR’S SERVICES 
 
Contractor must perform the services described in Exhibit A to the City’s satisfaction within the 
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terms and conditions of this Agreement and within the care and skill that a person who provides 
similar services in Chandler, Arizona exercises under similar conditions. All work or services 
furnished by Contractor under this Agreement must be performed in a skilled and workmanlike 
manner.   Unless authorized by the City in writing, all fixtures, furnishings, and equipment furnished 
by Contractor as part of the work or services under this Agreement must be new, or the latest 
model, and of the most suitable grade and quality for the intended purpose of the work or service.  
 
SECTION III: PERIOD OF SERVICE 
 
Contractor must perform the services described in Exhibit A for the term of this Agreement.  
 
Following execution of this Agreement by City, the Contractor will immediately commence work and 
will complete all services described within 300 days from the date the Contractor is notified to 
proceed. 
 
SECTION lV: PAYMENT OF COMPENSATION AND FEES 
 
Unless amended in writing by the Parties, Contractor's compensation and fees as more fully 
described in Exhibit B for performance of the services approved and accepted by the City under this 
Agreement must not exceed $279,300. Contractor must submit requests for payment for services 
approved and accepted during the previous billing period and must include, as applicable, detailed 
invoices and receipts, a narrative description of the tasks accomplished during the billing period, a 
list of any deliverables submitted, and any subcontractor’s or supplier’s actual requests for payment 
plus similar narrative and listing of their work. Payment for those services negotiated as a lump sum 
will be made in accordance with the percentage of the work completed during the preceding billing 
period. Services negotiated as a not-to-exceed fee will be paid in accordance with the work 
completed on the service during the preceding month. All requests for payment must be submitted 
to the City for review and approval. The City will make payment for approved and accepted services 
within 30 days of the City’s receipt of the request for payment. Contractor bears all responsibility 
and liability for any and all tax obligations that result from Contractor’s performance under this 
Agreement.  
 
All prices offered herein shall be firm against any increase for the initial term of the Agreement.  
Prior to commencement of subsequent renewal terms, the City may approve a fully documented 
request for a price adjustment. The City shall determine whether any requested price increases for 
extension terms is acceptable to the City. If the City approves the price increase, the price shall 
remain firm for the renewal term for which it was requested. If a price increase is agreed upon by 
the Parties a written Agreement Amendment shall be approved and executed by the Parties. 
 
SECTION V: GENERAL CONDITIONS 
 
5.1 Records/Audit. Records of the Contractor's direct personnel payroll, reimbursable expenses 
pertaining to this Agreement and records of accounts between the City and Contractor must be 
kept on the basis of generally accepted accounting principles and must be made available to the 
City and its auditors for up to three years following the City’s final acceptance of the services under 
this Agreement. The City, its authorized representative, or any federal agency, reserves the right to 
audit Contractor's records to verify the accuracy and appropriateness of all cost and pricing data, 
including data used to negotiate this Agreement and any amendments. The City reserves the right 
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to decrease the total amount of Agreement price or payments made under this Agreement or 
request reimbursement from the Contractor following final contract payment on this Agreement if, 
upon audit of the Contractor's records, the audit discloses the Contractor has provided false, 
misleading, or inaccurate cost and pricing data. The Contractor will include a similar provision in all 
of its contracts with subcontractors providing services under the Agreement Documents to ensure 
that the City, its authorized representative, or the appropriate federal agency, has access to the 
subcontractors’ records to verify the accuracy of all cost and pricing data. The City reserves the right 
to decrease Contract price or payments made on this Agreement or request reimbursement from 
the Contractor following final payment on this Agreement if the above provision is not included in 
subcontractor agreements, and one or more subcontractors refuse to allow the City to audit their 
records to verify the accuracy and appropriateness of all cost and pricing data. If, following an audit 
of this Agreement, the audit discloses the Contractor has provided false, misleading, or inaccurate 
cost and pricing data, and the cost discrepancies exceed 1% of the total Agreement billings, the 
Contractor will be liable for reimbursement of the reasonable, actual cost of the audit. 
 
5.2 Alteration in Character of Work. Whenever an alteration in the character of work results in a 
substantial change in this Agreement, thereby materially increasing or decreasing the scope of 
services, cost of performance, or Project schedule, the work will be performed as directed by the 
City. However, before any modified work is started, a written amendment must be approved and 
executed by the City and the Contractor. Such amendment must not be effective until approved by 
the City. Additions to, modifications, or deletions from this Agreement as provided herein may be 
made, and the compensation to be paid to the Contractor may accordingly be adjusted by mutual 
agreement of the Parties. It is distinctly understood and agreed that no claim for extra work done 
or materials furnished by the Contractor will be allowed by the City except as provided herein, nor 
must the Contractor do any work or furnish any materials not covered by this Agreement unless 
such work is first authorized in writing. Any such work or materials furnished by the Contractor 
without prior written authorization will be at Contractor's own risk, cost, and expense, and 
Contractor hereby agrees that without written authorization Contractor will make no claim for 
compensation for such work or materials furnished. 
 
5.3 Termination for Convenience. The City and the Contractor hereby agree to the full 
performance of the covenants contained herein, except that the City reserves the right, at its 
discretion and without cause, to terminate or abandon any service provided for in this 
Agreement, or abandon any portion of the Project for which services have been performed by 
the Contractor. In the event the City abandons or suspends the services, or any part of the 
services as provided in this Agreement, the City will notify the Contractor in writing and 
immediately after receiving such notice, the Contractor must discontinue advancing the work 
specified under this Agreement. Upon such termination, abandonment, or suspension, the 
Contractor must deliver to the City all drawings, plans, specifications, special provisions, 
estimates and other work entirely or partially completed, together with all unused materials 
supplied by the City. The Contractor must appraise the work Contractor has completed and 
submit Contractor's appraisal to the City for evaluation. The City may inspect the Contractor's 
work to appraise the work completed. The Contractor will receive compensation in full for 
services performed to the date of such termination. The fee shall be paid in accordance with 
Section IV of this Agreement, and as mutually agreed upon by the Contractor and the City. If 
there is no mutual agreement on payment, the final determination will be made in accordance 
with the Disputes provision in this Agreement. However, in no event may the payment exceed 
the payment set forth in this Agreement nor as amended in accordance with Alteration in 
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Character of Work. The City will make the final payment within 60 days after the Contractor has 
delivered the last of the partially completed items and the Parties agree on the final payment. 
If the City is found to have improperly terminated the Agreement for cause or default, the 
termination will be converted to a termination for convenience in accordance with the 
provisions of this Agreement. 
5.4 Termination for Cause. The City may terminate this Agreement for Cause upon the occurrence 
of any one or more of the following events: in the event that (a) the Contractor fails to perform 
pursuant to the terms of this Agreement, (b) the Contractor is adjudged a bankrupt or insolvent, (c) 
the Contractor makes a general assignment for the benefit of creditors, (d) a trustee or receiver is 
appointed for Contractor or for any of Contractor’s property (e) the Contractor files a petition to 
take advantage of any debtor's act, or to reorganize under the bankruptcy or similar laws, (f) the 
Contractor disregards laws, ordinances, rules, regulations or orders of any public body having 
jurisdiction, or (g) the Contractor fails to cure default within the time requested. Where Agreement 
has been so terminated by City, the termination will not affect any rights of City against Contractor 
then existing or which may thereafter accrue. 
 
5.5 Indemnification. The Contractor (lndemnitor) must indemnify, defend, save and hold 
harmless the City and its officers, officials, agents and employees (lndemnitee) from any and 
all claims, actions, liabilities, damages, losses or expenses (including court costs, attorneys' fees 
and costs of claim processing, investigation and litigation) (Claims) caused or alleged to be 
caused, in whole or in part, by the wrongful, negligent or willful acts, or errors or omissions of 
the Contractor or any of its owners, officers, directors, agents, employees, or subcontractors in 
connection with this Agreement. This indemnity includes any claim or amount arising out of or 
recovered under workers' compensation law or on account of the failure of the Contractor to 
conform to any federal, state or local law, statute, ordinance, rule, regulation or court decree. 
The Contractor must indemnify lndemnitee from and against any and all Claims, except those 
arising solely from lndemnitee's own negligent or willful acts or omissions. The Contractor is 
responsible for primary loss investigation, defense and judgment costs where this 
indemnification applies. In consideration of the award of this Agreement, the Contractor agrees 
to waive all rights of subrogation against lndemnitee for losses arising from or related to this 
Agreement. The obligations of the Contractor under this provision survive the termination or 
expiration of this Agreement. 
 
5.6 Insurance Requirements. Contractor must procure insurance under the terms and 
conditions and for the amounts of coverage set forth in Exhibit C against claims that may arise 
from or relate to performance of the work under this Agreement by Contractor and its agents, 
representatives, employees, and subcontractors. Contractor and any subcontractors must 
maintain this insurance until all of their obligations have been discharged, including any 
warranty periods under this Agreement. These insurance requirements are minimum 
requirements for this Agreement and in no way limit the indemnity covenants contained in this 
Agreement. The City in no way warrants that the minimum limits stated in Exhibit C are 
sufficient to protect the Contractor from liabilities that might arise out of the performance of 
the work under this Agreement by the Contractor, the Contractor’s agents, representatives, 
employees, or subcontractors. Contractor is free to purchase such additional insurance as may 
be determined necessary. 
 
5.7 Cooperation and Further Documentation. The Contractor agrees to provide the City such 
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other duly executed documents as may be reasonably requested by the City to implement the 
intent of this Agreement. 
 
5.8 Notices. Unless otherwise provided, notice under this Agreement must be in writing and 
will be deemed to have been duly given and received either (a) on the date of service if 
personally served on the party to whom notice is to be given, or (b) on the date notice is sent if 
by electronic mail, or (c) on the third day after the date of the postmark of deposit by first class 
United States mail, registered or certified, postage prepaid and properly addressed as follows: 
 
For the City 
For the Contractor 
Name: Purchasing Division                                       Name:    SAR SYSTEMS LLC                                        
Title:     Procurement Officer                                    Title:                                                                            
Address:    175 S. Arizona Ave                                  Address:   1231 Greenway Dr., Suite 450                
                    Chandler, AZ 85225                                  Irving, TX 75038                                                        
Phone:         480.782.2400                                         Phone:     214-912-0458                                             
Email: purchasing@chandleraz.gov                        Email:   sandana.kasthuri@sarsys.com                   
 
5.9 Successors and Assigns. City and Contractor each bind itself, its partners, successors, 
assigns, and legal representatives to the other party to this Agreement and to the partners, 
successors, assigns, and legal representatives of such other party in respect to all covenants of 
this Agreement. Neither the City nor the Contractor may assign, sublet, or transfer its interest 
in this Agreement without the written consent of the other party. In no event may any 
contractual relation be created between any third party and the City. 
 
5.10 Disputes. In any dispute arising out of an interpretation of this Agreement or the duties 
required not disposed of by agreement between the Contractor and the City, the final 
determination at the administrative level will be made by the City Purchasing and Materials 
Manager. 
 
5.11 Completeness and Accuracy of Contractor's Work. The Contractor must be responsible for 
the completeness and accuracy of Contractor's services, data, and other work prepared or 
compiled under Contractor's obligation under this Agreement and must correct, at Contractor's 
expense, all willful or negligent errors, omissions, or  acts that may be discovered. The fact that 
the City has accepted or approved the Contractor's work will in no way relieve the Contractor 
of any of Contractor's responsibilities. 
 
5.12 Withholding Payment. The City reserves the right to withhold funds from the Contractor's 
payments up to the amount equal to the claims the City may have against the Contractor until 
such time that a settlement on those claims has been reached. 
 
5.13 City's Right of Cancellation. The Parties acknowledge that this Agreement is subject to 
cancellation by the City under the provisions of Section 38-511, Arizona Revised Statutes 
(A.R.S.). 
 
5.14 Independent Contractor. For this Agreement the Contractor constitutes an independent 
contractor. Any provisions in this Agreement that may appear to give the City the right to direct 
the Contractor as to the details of accomplishing the work or to exercise a measure of control 
over the work means that the Contractor must follow the wishes of the City as to the results of 
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the work only. These results must comply with all applicable laws and ordinances. 
 
5.15 Project Staffing. Prior to the start of any work under this Agreement, the Contractor must 
assign to the City the key personnel that will be involved in performing services prescribed in 
the Agreement. The City may acknowledge its acceptance of such personnel to perform 
services under this Agreement. At any time hereafter that the Contractor desires to change key 
personnel while performing under the Agreement, the Contractor must submit the 
qualifications of the new personnel to the City for prior approval. The Contractor will maintain 
an adequate and competent staff of qualified persons, as may be determined by the City, 
throughout the performance of this Agreement to ensure acceptable and timely completion of 
the Scope of Services. If the City objects, with reasonable cause, to any of the Contractor's staff, 
the Contractor must take prompt corrective action acceptable to the City and, if required, 
remove such personnel from the Project and replace with new personnel agreed to by the City. 
 
5.16 Subcontractors. Prior to beginning the work, the Contractor must furnish the City for 
approval the names of subcontractors to be used under this Agreement. Any subsequent 
changes are subject to the City’s written prior approval. 
 
5.17 Force Majeure. If either party is delayed or prevented from the performance of any act 
required under this Agreement by reason of acts of God or other cause beyond the control and 
without fault of the Party (financial inability excepted), performance of that act may be excused, 
but only for the period of the delay, if the Party provides written notice to the other Party within 
ten days of such act. The time for performance of the act may be extended for a period 
equivalent to the period of delay from the date written notice is received by the other Party. 
 
5.18 Compliance with Laws. Contractor understands, acknowledges, and agrees to comply with 
the Americans with Disabilities Act, the Immigration Reform and Control Act of 1986 and the 
Drug Free Workplace Act of 1989. All services performed by Contractor must also comply with 
all applicable City of Chandler codes, ordinances, and requirements. Contractor agrees to 
permit the City to verify Contractor’s compliance. 
 
5.19 No Israel Boycott. By entering into this Agreement, Contractor certifies that Contractor is 
not currently engaged in, and agrees for the duration of the Agreement, not to engage in a 
boycott of Israel as defined by state statute. 
 
5.20 Legal Worker Requirements. A.R.S. § 41-4401 prohibits the City from awarding a contract 
to any contractor who fails, or whose subcontractors fail, to comply with A.R.S. § 23-214(A). 
Therefore, Contractor agrees Contractor and each subcontractor it uses warrants their 
compliance with all federal immigration laws and regulations that relate to their employees 
and their compliance with§ 23-214, subsection A. A breach of this warranty will be deemed a 
material breach of the Agreement and may be subject to penalties up to and including 
termination of the Agreement. City retains the legal right to inspect the papers of any 
Contractor’s or subcontractor’s employee who provides services under this Agreement to 
ensure that the Contractor and subcontractors comply with the warranty under this provision. 
 
5.21 Lawful Presence Requirement. A.R.S. §§ 1-501 and 1-502 prohibit the City from awarding 
a contract to any natural person who cannot establish that such person is lawfully present in 
the United States. To establish lawful presence, a person must produce qualifying identification 
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and sign a City-provided affidavit affirming that the identification provided is genuine. This 
requirement will be imposed at the time of contract award. This requirement does not apply 
to business organizations such as corporations, partnerships, or limited liability companies. 
 
5.22 Covenant Against Contingent Fees. Contractor warrants that no person has been 
employed or retained to solicit or secure this Agreement upon an agreement or understanding 
for a commission, percentage, brokerage, or contingent fee, and that no member of the 
Chandler City Council, or any City employee has any interest, financially, or otherwise, in 
Contractor’s firm. For breach or violation of this warrant, the City may annul this Agreement 
without liability or, at its discretion, to deduct from the Agreement price or consideration, the 
full amount of such commission, percentage, brokerage, or contingent fee. 
 
5.23 Non-Waiver Provision. The failure of either Party to enforce any of the provisions of this 
Agreement or to require performance of the other Party of any of the provisions hereof must 
not be construed to be a waiver of such provisions, nor must it affect the validity of this 
Agreement or any part thereof, or the right of either Party to thereafter enforce each and every 
provision. 
 
5.24 Disclosure of Information Adverse to the City’s Interests. To evaluate and avoid potential 
conflicts of interest, the Contractor must provide written notice to the City, as set forth in this 
Section, of any work or services performed by the Contractor for third parties that may involve 
or be associated with any real property or personal property owned or leased by the City. Such 
notice must be given seven business days prior to commencement of the services by the 
Contractor for a third party, or seven business days prior to an adverse action as defined below. 
Written notice and disclosure must be sent to the City’s Purchasing and Materials Manager. An 
adverse action under this Agreement includes, but is not limited to: (a) using data as defined in 
the Agreement acquired in connection with this Agreement to assist a third party in pursuing 
administrative or judicial action against the City; or (b) testifying or providing evidence on behalf 
of any person in connection with an administrative or judicial action against the City; or (c) using 
data to produce income for the Contractor or its employees independently of performing the 
services under this Agreement, without the prior written consent of the City. Contractor 
represents that except for those persons, entities, and projects identified to the City, the 
services performed by the Contractor under this Agreement are not expected to create an 
interest with any person, entity, or third party project that is or may be adverse to the City’s 
interests. Contractor's failure to provide a written notice and disclosure of the information as 
set forth in this Section constitute a material breach of this Agreement. 
 
5.25 Data Confidentiality and Data Security. As used in the Agreement, data means all 
information, whether written or verbal, including plans, photographs, studies, investigations, audits, 
analyses, samples, reports, calculations, internal memos, meeting minutes, data field notes, work 
product, proposals, correspondence and any other similar documents or information prepared by, 
obtained by, or transmitted to the Contractor or its subcontractors in the performance of this 
Agreement. The Parties agree that all data, regardless of form, including originals, images, and 
reproductions, prepared by, obtained by, or transmitted to the Contractor or its subcontractors in 
connection with the Contractor's or its subcontractor’s performance of this Agreement is 
confidential and proprietary information belonging to the City. Except as specifically provided in this 
Agreement, Contractor or its subcontractors must not divulge data to any third party without the 
City’s prior written consent. Contractor or its subcontractors must not use the data for any purposes 
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except to perform the services required under this Agreement. These prohibitions do not apply to 
the following data provided to the Contractor or its subcontractors have first given the required 
notice to the City: (a) data which was known to the Contractor or its subcontractors prior to its 
performance under this Agreement unless such data was acquired in connection with work 
performed for the City; or (b) data which was acquired by the Contractor or its subcontractors in its 
performance under this Agreement and which was disclosed to the Contractor or its subcontractors 
by a third party, who to the best of the Contractor's or its subcontractors knowledge and belief, had 
the legal right to make such disclosure and the Contractor or its subcontractors are not otherwise 
required to hold such data in confidence; or (c) data which is required to be disclosed by virtue of 
law, regulation, or court order, to which the Contractor or its subcontractors are subject. In the event 
the Contractor or its subcontractors are required or requested to disclose data to a third party, or 
any other information to which the Contractor or its subcontractors became privy as a result of any 
other contract with the City, the Contractor must first notify the City as set forth in this Section of 
the request or demand for the data. The Contractor or its subcontractors must give the City 
sufficient facts so that the City can be given an opportunity to first give its consent or take such 
action that the City may deem appropriate to protect such data or other information from 
disclosure. Unless prohibited by law, within ten calendar days after completion or termination of 
services under this Agreement, the Contractor or its subcontractors must promptly deliver, as set 
forth in this Section, a copy of all data to the City. All data must continue to be subject to the 
confidentiality agreements of this Agreement. Contractor or its subcontractors assume all liability 
to maintain the confidentiality of the data in its possession and agrees to compensate the City if any 
of the provisions of this Section are violated by the Contractor, its employees, agents or 
subcontractors. Solely for the purposes of seeking injunctive relief, it is agreed that a breach of this 
Section must be deemed to cause irreparable harm that justifies injunctive relief in court. Contractor 
agrees that the requirements of this Section must be incorporated into all subcontracts entered 
into by Contractor. A violation of this Section may result in immediate termination of this Agreement 
without notice. 
 
5.26 Personal Identifying Information-Data Security. Personal identifying information, financial 
account information, or restricted City information, whether electronic format or hard copy, 
must be secured and protected at all times by Contractor and any of its subcontractors. At a 
minimum, Contractor must encrypt or password-protect electronic files. This includes data 
saved to laptop computers, computerized devices, or removable storage devices. When 
personal identifying information, financial account information, or restricted City information, 
regardless of its format, is no longer necessary, the information must be redacted or destroyed 
through appropriate and secure methods that ensure the information cannot be viewed, 
accessed, or reconstructed. In the event that data collected or obtained by Contractor or its 
subcontractors in connection with this Agreement is believed to have been compromised, 
Contractor or its subcontractors must immediately notify the City contact. Contractor agrees 
to reimburse the City for any costs incurred by the City to investigate potential breaches of this 
data and, where applicable, the cost of notifying individuals who may be impacted by the 
breach. Contractor agrees that the requirements of this Section must be incorporated into all 
subcontracts entered into by Contractor. It is further agreed that a violation of this Section must 
be deemed to cause irreparable harm that justifies injunctive relief in court. A violation of this 
Section may result in immediate termination of this Agreement without notice. The obligations 
of Contractor or its subcontractors under this Section must survive the termination of this 
Agreement. 
 
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5.27 Jurisdiction and Venue. This Agreement is made under and must be construed in 
accordance with and governed by the laws of the State of Arizona without regard to the 
conflicts or choice of law provisions thereof. Any action to enforce any provision of this 
Agreement or to obtain any remedy with respect hereto must be brought in the courts located 
in Maricopa County, Arizona, and for this purpose, each Party hereby expressly and irrevocably 
consents to the jurisdiction and venue of such court. 
 
5.28 Survival. All warranties, representations, and indemnifications by the Contractor must 
survive the completion or termination of this Agreement. 
 
5.29 Modification. Except as expressly provided herein to the contrary, no supplement, 
modification, or amendment of any term of this Agreement will be deemed binding or effective 
unless in writing and signed by the Parties.  
 
5.30 Severability. If any provision of this Agreement or the application to any person or 
circumstance may be invalid, illegal or unenforceable to any extent, the remainder of this 
Agreement and the application will not be affected and will be enforceable to the fullest extent 
permitted by law. 
 
5.31 Integration. This Agreement contains the full agreement of the Parties. Any prior or 
contemporaneous written or oral agreement between the Parties regarding the subject matter 
is merged and superseded. 
 
5.32 Time is of the Essence. Time of each of the terms, covenants, and conditions of this 
Agreement is hereby expressly made of the essence. 
 
5.33 Date of Performance. If the date of performance of any obligation or the last day of any 
time period provided for should fall on a Saturday, Sunday, or holiday for the City, the 
obligation will be due and owing, and the time period will expire, on the first day after which is 
not a Saturday, Sunday or legal City holiday. Except as may otherwise be set forth in this 
Agreement, any performance provided for herein will be timely made if completed no later 
than 5:00 p.m. (Chandler time) on the day of performance. 
 
5.34 Delivery.  All prices are F.O.B. Destination and include all delivery and unloading at the 
specified destinations.  The Contractor will retain title and control of all goods until they are 
delivered and accepted by the City.  All risk of transportation and all related charges will be the 
responsibility of the Contractor.  All claims for visible or concealed damage will be filed by the 
Contractor.  The City will notify the Contractor promptly of any damaged goods and will assist 
the Contractor in arranging for inspection. 
 
5.35 Third Party Beneficiary. Nothing under this Agreement will be construed to give any rights 
or benefits in the Agreement to anyone other than the City and the Contractor, and all duties 
and responsibilities undertaken pursuant to this Agreement will be for the sole and exclusive 
benefit of City and the Contractor and not for the benefit of any other party. 
 
5.36 Conflict in Language. All work performed must conform to all applicable City of Chandler 
codes, ordinances, and requirements as outlined in this Agreement. If there is a conflict in 
interpretation between provisions in this Agreement and those in the Exhibits, the provisions 
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in this Agreement prevail. 
 
5.37 Document/Information Release. Documents and materials released to the Contractor, 
which are identified by the City as sensitive and confidential, are the City’s property. The 
document/material must be issued by and returned to the City upon completion of the services 
under this Agreement. Contractor’s secondary distribution, disclosure, copying, or duplication 
in any manner is prohibited without the City’s prior written approval. The document/material 
must be kept secure at all times. This directive applies to all City documents, whether in 
photographic, printed, or electronic data format.  
 
5.38 Exhibits. The following exhibits are made a part of this Agreement and are incorporated 
by reference: 
 
  
 
 
Exhibit A - Project Description/Scope of Services 
Exhibit B - Compensation and Fees 
Exhibit C - Insurance Requirements 
Exhibit D - Special Conditions  
 
5.39 Special Conditions. As part of the services Contractor provides under this Agreement, 
Contractor agrees to comply with and fully perform the special terms and conditions set forth 
in Exhibit D, which is attached to and made a part of this Agreement. 
 
5.40 Cooperative Use of Agreement.  In addition to the City of Chandler and with approval of 
the Contractor, this Agreement may be extended for use by other municipalities, school 
districts and government agencies of the State.  Any such usage by other entities must be in 
accordance with the ordinance, charter and/or procurement rules and regulations of the 
respective political entity. 
 
If required to provide services on a school district property at least five times during a month, 
the Contractor will submit a full set of fingerprints to the school of each person or employee 
who may provide such service.  The District will conduct a fingerprint check in accordance with 
A.R.S. 41-1750 and Public Law 92-544 of all Contractors, subcontractors or vendors and their 
employees for which fingerprints are submitted to the District. Additionally, the Contractor will 
comply with the governing body fingerprinting policies of each individual school district/public 
entity.  The Contractor, sub-contractors, vendors and their employees will not provide services 
on school district properties until authorized by the District. 
 
Orders placed by other agencies and payment thereof will be the sole responsibility of that 
agency.  The City will not be responsible for any disputes arising out of transactions made by 
other agencies who utilize this Agreement. 
 
5.41 Non-Discrimination and Anti-Harassment Laws. Contractor must comply with all 
applicable City, state, and federal non-discrimination and anti-harassment laws, rules, and 
regulations. 
 
5.42 Licenses and Permits. Beginning with the Effective Date and for the full term of this 
Agreement, Contractor must maintain all applicable City, state, and federal licenses and 
permits required to fully perform Contractor’s services under this Agreement. 
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5.43 Warranties. Contractor must furnish a one-year warranty on all work and services 
performed under this Agreement. Contractor must furnish, or cause to be furnished, a two-
year warranty on all fixtures, furnishings, and equipment furnished by Contractor, 
subcontractors, or suppliers under this Agreement. Any defects in design, workmanship, or 
materials that do not comply with this Agreement must be corrected by Contractor (including, 
but not limited to, all parts and labor) at Contractor’s sole cost and expense. All written 
warranties and redlines for as-built conditions must be delivered to the City on or before the 
City’s final acceptance of Contractor’s services under this Agreement.  
 
5.44 Emergency Purchases.  City reserves the rights to purchase from other sources those 
items, which are required on an emergency basis and cannot be supplied immediately by the 
Contractor. 
 
5.45 Non-Exclusive Agreement. This agreement is for the sole convenience of the City of 
Chandler. The City reserves the right to obtain like goods or services from another source when 
necessary. 
 
5.46 Budget Approval Into Next Fiscal Year.  This Agreement will commence on the Effective Date 
and continue in full force and effect until it is terminated or expires in accordance with the 
provisions of this Agreement.  The Parties recognize that the continuation of this Agreement after 
the close of the City's fiscal year, which ends on June 30 of each year, is subject to the City Council's 
approval of a budget that includes an appropriation for this item as expenditure.  The City does not 
represent that this budget item will be actually adopted. This determination is solely made by the 
City Council at the time Council adopts the budget. 
 
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EXHIBIT A TO AGREEMENT 
STATEMENT OF WORK (SOW) 
 
The purpose of this agreement is to accomplish an internal operational project in a timely 
manner without heavily involving the City’s IT technical resources by engaging an external 
resource that is both proficient in Oracle E-Business Suite (EBS) and Human Resource practices 
to work with City business users in successfully accomplishing project requirements. The 
request is to use professional services to implement position control and other configuration 
changes as outlined using standard Oracle EBS application functionality.   
 
Overview and Background 
The COC current configuration of position control in Oracle EBS is set as a single incumbent (one 
person-to-one position relationship).  This means budget and benefits are tied to a person and 
not a position.  As many employees change positions throughout the year, there is an almost 
entirely manual process that must be completed outside of Oracle and PowerPlan to track and 
manage budget and benefits.  Additionally, when multiple people are assigned to the same 
position, a significant amount of manual work must be completed outside the systems to track 
and manage these scenarios. 
 
Current COC position control configurations are based on decisions and set up created when 
Oracle was first implemented in 1999.  Today’s needs are not supported by this set up. 
 
Contracted services were used to analyze and explore COC’s current Oracle EBS set up as well as 
identify potential changes and the impacts of those changes. Based on the recommendation, the 
city would like to take advantage of business process improvements and system configuration 
changes.  
 
Goals and Expected Outcomes 
1. Implement position control specific configuration improvements to create a usable 
position hierarchy, enhance the user interface and analyze the impact to existing 
interfaces. 
2. Implement system configuration improvements to create efficiencies, automate tasks 
and enhance data entry.  
3. Implement business process improvements by creating OBI reports based on the 
position control configuration changes.  
 
High Level Requirements Summary 
Implement position control with full system configuration and position control specific 
configuration improvements as recommended by the functional consultant and approved by 
the Position Control Steering Committee.  
 
 
 
 
 
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Following work items to be addressed:  
Item # 
Recommendation/ 
Conclusion 
Description 
Technical 
Consultant 
Hours Estimate 
Technical 
Consultant Per 
Hour Cost 
5 
Automate Position Copy 
functionality 
When a position is vacated, the vacated 
position will be end-dated and an identical 
position will be automatically created for 
recruiting.  This will allow history to be 
maintained on a single position. 
160 
 $175  
WBS.5-1 
  
Design, Develop and Implement 
160 
 $175  
6 
Position Reuse and Copy 
functionality 
Automate Position Copy functionality for the 
creation, 
change 
and 
elimination 
of 
positions 
specific 
to 
Dual 
Occupancy, 
Progression, Reclassification, Details and 
Temporary transactions.  Will provide for the 
position maintenance specific to these 
unique transactions, as well as an easy way 
to identify employee's impacted by these 
transactions. 
320 
 $175  
WBS.6-1 
  
Design, Develop and Implement 
320 
 $175  
7 
The Position Number will 
become 
the 
Position 
Control Number (PCN) 
The Position Control Number will be the 
unique identifier used to track the history of 
a given FTE through its lifecycle (e.g., 
creation to elimination). 
4 
 $175  
WBS.7-1 
  
Design, Develop and Implement 
4 
 $175  
8 
Auto-generate 
Position 
Control Number 
Today a log is kept and the Position Number 
is manually assigned.  This will automate this 
process and system generate the next 
available Position Control Number when a 
new Position is created. 
40 
 $175  
WBS.8-1 
  
Design, Develop and Implement 
40 
 $175  
9 
Implement 
and 
auto-
generate 
Sequence 
Numbers 
This will allow every Position to be unique, 
and when combined with the PCN, the 
history of a given PCN can be tracked 
through each of its unique iterations. 
120 
 $175  
WBS.9-1 
  
Design, Develop and Implement 
120 
 $175  
10 
Create 
new 
Data 
Elements 
for 
the 
capturing 
of 
mission 
critical information 
Funding Status:  Funded and Unfunded;  
Funding Available Date:  The date that 
funding for the position will be available;  
Full Performance Level (FPL) Job Class:  The 
FPL Position Title on a Progression position;  
Full Performance Level (FPL) Grade:  The FPL 
Grade 
on 
a 
Progression 
position;  
Supervisory Level:  Identifies Supervisory, 
Managerial, 
Professional 
and 
Non-
Supervisory 
positions, 
allowing 
User 
responsibilities to be given and taken away 
systematically, reducing IT Staff workload. 
24 
 $175  
WBS.10-1 
  
Design, Develop and Implement 
24 
 $175  
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11 
Create 
new 
Data 
Elements specific to a 
Position 
Control 
implementation 
Sequence #:  Makes every position unique; 
Obligated:  Identifies the holder of a position 
while 
they're 
Acting 
in 
another 
role;  
PCN Identifier:  Will allow positions to be 
created based on specific business rules. 
24 
 $175  
WBS.11-1 
  
Design, Develop and Implement 
24 
 $175  
12 
Change List of Values 
(LOV) on existing Data 
Elements specific to a 
Position 
Control 
implementation 
Status:  Detail, Dual Occupancy, Progression, 
Position 
Swap, 
Grant, 
Non-Budgeted 
Position, Temporary, Underfill, Regular Part 
Time; Position Availability Status:  Replaced. 
8 
 $175  
WBS.12-1 
  
Design, Develop and Implement 
8 
 $175  
13 
Implement and Maintain 
the Position Hierarchy 
All positions will be linked based on a 
Parent/Child relationship, with the Top 
position 
being 
the 
MAYOR.   
This will ensure that every Child position will 
have an encumbered Parent position at all 
times.  Every Child position will have an 
encumbered Supervisory position, even 
when a Supervisory position is vacated, by 
navigating up the Parent/Child position 
hierarchy and finding the next encumbered 
higher level Supervisory position.  The 
incumbents name will then be placed in the 
Child positions "Reporting To" area and will 
remain until the vacant Supervisory position 
is filled, at which time the Child positions 
"Reporting To" area will populate with the 
name of the filled Supervisory position. 
200 
 $175  
WBS.13-1 
  
Design, Develop and Implement 
200 
 $175  
14 
Enhance 
the 
"Find 
Positions" and "Position 
Hierarchy" screens 
Add additional searchable fields on the "Find 
Positions" 
screen, 
and 
add 
additional 
informational 
fields 
on 
the 
"Position 
Hierarchy" screen. 
80 
 $175  
WBS.14-1 
  
Design, Develop and Implement 
80 
 $175  
15 
Create a reverse interface 
from NEOGOV into the 
Oracle HR System for 
New External Hires, AND 
auto-generate Applicant 
record 
Using data from NEOGOV, build an Applicant 
record using "real" personal data, and 
generate a unique Applicant # that can be 
used to initiate the on-boarding process. 
Today dummy personal data (e.g., DOB, SSN, 
email, address) is being entered into the 
Oracle HR system on New Hires in order to 
generate an Employee # and start the on-
boarding process.  This lends itself to key 
personal data being inadvertently not 
updated or typos made when real personal 
data is entered. 
280 
 $175  
WBS.15-1.1 
  
Develop Oracle API to import the required 
data elements into the Oracle HR system. 
40 
 $175  
WBS.15-2 
  
Design, Develop and Implement 
240 
 $175  
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16 
Automate the generation 
of Employee Number 
Today a log is kept and the Employee 
Number is manually assigned.  This will 
automate this process and system generate 
the next available Employee Number when 
a new employee is entered into the Oracle 
HR system. 
40 
 $175  
WBS.16-1 
  
Design, Develop and Implement 
40 
 $175  
17 
Analyze impact to current 
Interfaces based on a 
Position 
Control 
implementation 
All interfaces from/to the Oracle HR system 
will need to be analyzed to ensure that the 
changes made do not adversely impact or 
break existing interface data feeds. 
40 
 $60  
WBS.17-1 
  
Address interface changes based on a 
Position Control implementation 
40 
 $60  
18 
Enhance Oracle HR data 
entry screens.  Remove 
Tabs, Buttons and Data 
Fields from the Oracle HR 
Position, Employee and 
Assignment screens. 
This will improve data entry, and screen 
navigation, by removing items that are not 
used by the COC. 
120 
 $175  
WBS.18-1 
  
Design, Develop and Implement 
120 
 $175  
20 
When 
an 
employee 
moves 
Positions, 
end-
date 
all 
of 
their 
Assignment 
and 
Allowance 
Pays.  
Generate an email Alert 
to the Supervisor to have 
them 
reinitiate 
the 
appropriate Assignment 
and Allowance Pays. 
This 
will 
eliminate 
the 
issue 
with 
Overpayments because Assignment and 
Allowance Pays are not being addressed 
timely.   
40 
 $175  
WBS.20-1 
  
Design, Develop and Implement 
40 
 $175  
21 
Create Position Control 
"Super 
Users" 
in 
the 
Departments 
These designee's will have the ability to 
move a Position, within a given Cost Center, 
in the COC POSITION HIERARCHY.  If the 
position is moving from one Parent position 
to another Parent position, and no other 
change (e.g., PCN, Job Class, Cost Center) to 
the position is occurring, then this will allow 
Departments to address simple position 
moves due to changes in reporting structure 
quickly and efficiently. 
16 
 $175  
WBS.21-1 
  
Design, Develop and Implement 
16 
 $175  
22 
The Manager View screen 
will 
be 
enhanced 
to 
display position status 
(e.g., Obligated, Detail, 
etc.) 
Modify the screen view to include two or 
three fields specific to position Status:  
Detail, 
Dual 
Occupancy, 
Progression, 
Position 
Swap, 
Grant, 
Non-Budgeted 
Position, Temporary, Underfill, Regular Part 
Time. 
40 
 $175  
WBS.22-1 
  
Design, Develop and Implement 
40 
 $175  
23 
Develop 
OBI 
Reports 
based on Implementation 
Choice 
The COC Oracle HR System has been 
implemented 
and 
maintained 
with 
a 
Position Control Type numbering system, 
which would allow for Position Control 
reports to be generated. 
40 
 $175  
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WBS.23-1 
  
Design, Develop and Implement 
40 
 $175  
Total 
1596 
 $279,300  
 
ADDITIONAL SERVICES  
The Contractor may provide other related services upon request from the City. 
 
Work Dependencies and Assumptions 
Contractor’s ability to meet project expectations are dependent upon various events, 
accomplishments and assumptions that are the responsibility of City, including, but not solely, 
the items listed in the above Deliverables sections and the following. 
 
Customer Prerequisites 
• 
City is requesting an external resource that is both proficient in E-Business Suite and 
functional Human Resource practices to work with City business users in successfully 
accomplishing project requirements.  This resource requirement is key to the professional 
services request as without such a resource the purpose of the request would be defeated. 
• 
The establishment and maintenance of position control features and functionality are in 
good working order of a fully configured and functional application environment. 
• 
Full remote access to all needed account credentials for the software.  The inability to 
provide said account credentials in a timely manner could result in additional services time in 
direct proportion to the delays encountered regardless of whether the access delays are 
caused by the City or by the City’s application host provider. 
• 
All hardware and network performance issues will be resolved by City. 
• 
City of Chandler confirms that work can be conducted via VPN connection with US based 
resources. 
 
Resources 
• 
Position control work to be conducted by vendor in TEST environment and validate 
without City resources. Vendor to document and share results with City resources to 
duplicate in PROD environment. 
• 
City and Contractor will work as one complete team with all resources contributing as 
necessary towards project objectives. 
• 
City will devote knowledgeable resources to answer questions and provide password 
access to required applications.   
• 
City will provide resources to manage the infrastructure (hardware / networks), data 
sources, and query tool. 
• 
Should City resources not be available as defined here, Contractor and City will jointly 
evaluate the timeline and budget implications and process any adjustments via the 
change order process. 
 
Additional Project Assumptions 
• 
City will be responsible for all business level data validation, configuration testing and 
User acceptance testing. Contractor will be able to provide issues-based support during 
this activity. 
• 
Technical contractor will provide documentation on position control set-up, configuration 
changes and report settings.  
 
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Change Order Procedure 
Changes to requirements associated to milestones that are not configured or is aligned to 
another payment milestone requires a Change Order with signature approval from both parties 
prior to making changes. 
 
Changes to requirements or stated project scope requires adhering to the change order 
procedures, change request process and completion and approval of the change request form. 
 
The change order procedure will be utilized to manage all material changes to the project and 
must be approved by both the City and Contractor.  The procedure is designed to capture all 
requests for change including, but not limited to, Specificity Schedules, which are updated 
monthly on a running two month time period after the Discovery Process, while at the same 
time ensuring that the decisions are traceable and made at the correct level.  Either the City or 
the Contractor can raise a change request to the Agreement.   The Change Request/Order (CR) 
or will identify the business reasons for the change and define the impacts whether the change 
is made or not. 
 
Change Management ensures that: 
• Project baselines are established for approved changes 
• Each CR is identified and managed efficiently 
• The Parties’ Project Managers are able to accurately communicate the status of each CR to 
their respective constituents. 
• Parties’ Project Managers can monitor, approve, defer or withdraw changes proposed to 
the Agreement, expenditures, and Scope of Work. 
• The Parties’ Project Managers make decisions which are fully informed as to impact as well 
as close to the time when the conditions that lead to the proposed change are recent and 
ascertainable. 
 
Change Management is specifically designed to eliminate ‘scope creep’ within the project.  As 
changes are identified and implemented the effects on the business community and other 
people associated with the new system will need to be assessed and the impact evaluated.  This 
impact will need to be managed though the Change Management procedures and mitigated via 
relevant communications to, and training of, the affected users and personnel.  
 
Change Order Process 
The following change order procedure shall be adopted for all changes to the project.  The 
Project Management Team, consisting of the Organization and the Consultant project managers 
will have accountability for the Change Order Procedure and the delegated authority for 
approving changes. 
 
 
 
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Change Order Process 
The following diagram depicts how changes will be managed within this project. 
 
 
 
 
Change Order Procedure and Process Definitions: 
Change Identified and Documented: A Change is usually initiated via the Change Order.  When 
a request is deemed to be a change, the Project Manager enters this change process. 
Change Owner Assigned: Through project meeting discussions, a single Change Owner is 
identified (normally a Project Manager).  This person speaks to the change, ensures it is analyzed 
by the appropriate team members and works through any approval processes to determine 
final disposition. 
Change Logged: An Access database will be established to control/log changes.  The Project 
Manager logs a new change into the database where the change is given a control number.  
Included in this document is a copy of the Change form showing the information collected. 
Change Communicated to Impacted Team Members: The Project Manager will ensure that 
each new Change is communicated (electronically where possible) to all impacted team 
members.  The Change Owner will determine who these people are. 
Change
Identified/
Documented
Owner
Assigned
Change
Logged
Change
Communicate
d to Impacted
PM's
Change
Impact
Assessed &
Documented
Project
Schedule
Impacted?
Project
Costs
Impacted?
Approval for
Schedule
Adjustment
Approval for
Cost
Adjustment
Approval
Received?
Schedule &
Implement
Change
Project Managers
Project Specialist
Project Managers
Change
Deferred/
Cancelled
Y
Y
Y
N
N
N
Regular
Status
Update
Regular
Status
Review
Project Specialist
Project Managers
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Change Impact Assessed and Documented:  Each Project Manager is responsible for analysis 
of any change that may impact their project deliverables.  Impact is documented in the Change 
database. 
Project Schedule Impacted: If the change impacts the Project Schedule, the Change must 
receive City approval. 
Project Costs Impacted: If the Change impacts project costs, the change must receive City 
approval. 
No Cost/Schedule Impact: If the change does not result in any revisions to either costs or 
schedules, the change must receive City approval. 
Schedule and Implement Change: If all necessary approvals are received (or none were 
required), the change is scheduled and implemented.  If the project schedule is impacted, a new 
revised project schedule is created. 
Change Deferred/Cancelled: If the change is not approved, the reasons are to be documented 
and it will be cancelled or deferred until after the project is completed. 
Regular Status Update: Project Managers must be provided with any new information related 
to Change Status so that the database is kept current and the Change Summary form reflects 
current information.  Project Managers will create a Change Summary report on request only. 
Regular Status Review: Review of the ongoing status of changes is a mandatory item on each 
project management meeting agenda. 
Neither Party will charge the other for the consideration of CRs.  The completed response will be 
returned to the Project Management Team.  Appropriate approval shall be sought for the 
change and if necessary the CR may be recommended to the Project Steering Committee for 
final acceptance.  
Each change request will be:  
• Approved for inclusion in the project, where the impact on the current phase is outlined 
and approved as part of the CR 
• Approved for inclusion in a future phase, where the impact on the future phase is outlined 
and approved as part of the CR 
• Rejected and Closed 
 
Both Parties shall work in good faith to review and approve or reject any such CRs within a 
reasonable period of time, typically no more than five Working Days, or as mutually agreed by 
the parties, from the return of the ‘investigated’ CR.  If accepted, the CR shall be henceforth 
termed a “Change Order” and the change in work-scope, Statement of Work, fees and payment 
schedule shall become immediately effective. 
 
 
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Sample Change Request 
CR Number 
 
CR Name 
 
Project Name 
 
Date Submitted 
 
 
Project Manager / Owner 
 
Resolution Needed By 
Date 
 
Client Name 
the Organization 
Requested By 
 
Change Request Type 
[ ] New Requirement  
[ ] Requirement Change  
[ ] Scope / Resource 
Change 
[ ] SOW Clarification 
 
Priority 
 
[ ] High [ ] Medium [ ] Low 
Business Description 
Business Drivers / Change Description:  (Information that needs to be detailed on 
additional pages should be attached and labeled with CR Number.) 
Change Benefits and 
Justification 
 
Initial Disposition 
Disposition 
Reason if not approved 
Signature 
Date 
[ ] Accepted & forwarded to  
Project Manager for review 
[ ] Future Enhancement 
[ ] Rejected  
  
 
 
Analysis Information 
Proposed Resolution 
Approach:  
Effort Impact  
[ ] Yes [ ] No  (Provide explanation) 
Schedule Impact 
[ ] Yes [ ] No  (Provide explanation)    
Cost Impact 
[ ] Yes [ ] No  (Provide explanation) 
Resource Impact 
[ ] Yes [ ] No  (Provide explanation) 
Impact if NOT Approved 
(Schedule, Cost, Quality) 
(Provide explanation) 
Final Disposition 
 
Change Order Status 
[ ] Approved 
[ ] Rejected  
[ ] Future Enhancement 
Change Order Reason, if not 
approved 
 
Approvals 
Title 
Name 
Signature 
Date 
the Organization Project 
Manager 
 
 
  
the Consultant Project 
Manager 
 
 
  
the Consultant Vice 
President 
 
 
  
000 
 
 
 
$0.00 
 
Chargeable Hours 
 
Rate 
 
Amount 
 
000 
 
000 
 
 
 
Non-Chargeable Hours 
 
Total Hours 
 
 
 
 
 
 
 
 
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EXHIBIT B TO AGREEMENT 
COMPENSATION AND FEES 
 
Contractor will track time for all Contractor staff for time spent on this project and will obtain 
approval prior to submitting any invoice. Hours will be tracked in half-hour increments and will 
be sent to City on a weekly basis.  The rate for services provided is $175 per hour. 
 
 
 
 
 
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EXHIBIT C TO AGREEMENT 
INSURANCE  
General. 
 
A. 
At the same time as execution of this Agreement, the Contractor shall furnish the 
City a certificate of insurance on a standard insurance industry ACORD form.  The 
ACORD form must be issued by an insurance company authorized to transact 
business in the State of Arizona possessing a current A.M. Best, Inc. rating of A-7, or 
better and legally authorized to do business in the State of Arizona with policies and 
forms satisfactory to City.  Provided, however, the A.M. Best rating requirement 
shall not be deemed to apply to required Workers’ Compensation coverage.  
 
B. 
The Contractor and any of its subcontractors shall procure and maintain, until all of 
their obligations have been discharged, including any warranty periods under this 
Agreement are satisfied, the insurances set forth below. 
 
C. 
The insurance requirements set forth below are minimum requirements for this 
Agreement and in no way limit the indemnity covenants contained in this 
Agreement. 
 
D. 
The City in no way warrants that the minimum insurance limits contained in this 
Agreement are sufficient to protect Contractor from liabilities that might arise out 
of the performance of the Agreement services under this Agreement by Contractor, 
its agents, representatives, employees, subcontractors, and the Contractor is free 
to purchase any additional insurance as may be determined necessary. 
 
E. 
Failure to demand evidence of full compliance with the insurance requirements in 
this Agreement or failure to identify any insurance deficiency will not relieve the 
Contractor from, nor will it be considered a waiver of its obligation to maintain the 
required insurance at all times during the performance of this Agreement. 
 
F. 
Use of Subcontractors:  If any work is subcontracted in any way, the Contractor shall 
execute a written contract with Subcontractor containing the same Indemnification 
Clause and Insurance Requirements as the City requires of the Contractor in this 
Agreement. The Contractor is responsible for executing the Agreement with the 
Subcontractor and obtaining Certificates of Insurance and verifying the insurance 
requirements. 
 
Minimum Scope and Limits of Insurance.  The Contractor shall provide coverage with limits of 
liability not less than those stated below. 
 
A. 
Commercial General Liability-Occurrence Form.  Contractor must maintain 
“occurrence” form Commercial General Liability insurance with a limit of not less 
than $2,000,000 for each occurrence, $4,000,000 aggregate.  Said insurance must 
also include coverage for products and completed operations, independent 
contractors, personal injury and advertising injury. If any Excess insurance is utilized 
to fulfill the requirements of this paragraph, the Excess insurance must be “follow 
form” equal or broader in coverage scope than underlying insurance. 
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B. 
Automobile Liability-Any Auto or Owned, Hired and Non-Owned Vehicles 
Vehicle Liability:  Contractor must maintain Business/Automobile Liability insurance 
with a limit of $1,000,000 each accident on Contractor owned, hired, and non-
owned vehicles assigned to or used in the performance of the Contractor’s work or 
services under this Agreement.  If any Excess or Umbrella insurance is utilized to 
fulfill the requirements of this paragraph, the Excess  or Umbrella insurance must 
be “follow form” equal or broader in coverage scope than underlying insurance. 
 
 
C. 
Workers Compensation and Employers Liability Insurance:  Contractor must maintain 
Workers Compensation insurance to cover obligations imposed by federal and state 
statutes having jurisdiction of Contractor employees engaged in the performance 
of work or services under this Agreement and must also maintain Employers’ 
Liability insurance of not less than $1,000,000 for each accident and $1,000,000 
disease for each employee. 
 
D. 
Professional Liability.  If the Agreement is the subject of any professional services or 
work performed by the Contractor, or if the Contractor engages in any professional 
services or work adjunct or residual to performing the work under this Agreement, 
the Contractor must maintain Professional Liability insurance covering errors and 
omissions arising out of the work or services performed by the Contractor, or 
anyone employed by the Contractor, or anyone whose acts, mistakes, errors and 
omissions the Contractor is legally liable, with a liability limit of $1,000,000 each 
claim and $2,000,000 all claims.  In the event the Professional Liability insurance 
policy is written on a “claims made” basis, coverage must extend for three years 
past completion and acceptance of the work or services, and the Contractor, or its 
selected Design Professional will submit Certificates of Insurance as evidence the 
required coverage is in effect.  The Design Professional must annually submit 
Certificates of Insurance citing that the applicable coverage is in force and contains 
the required provisions for a three year period. 
 
E.  
Technology Errors and Omissions Liability including Network Security and Privacy 
Liability 
 
For Contracts under $500,000 
  
                              Minimum Limits:  
Per Loss 
$        3,000,000 
Aggregate 
$        3,000,000 
 
For Service Contracts over $500,001 
  
                              Minimum Limits:  
Per Loss 
$        5,000,000 
Aggregate 
$        5,000,000 
 
The policy shall cover professional misconduct or lack of ordinary skill for those 
positions defined in the Scope of Services of this contract. 
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In the event that the professional liability insurance required by this Contract is 
written on a claims-made basis, Contractor warrants that any retroactive date under 
the policy shall precede the effective date of this Contract; and that either 
continuous coverage will be maintained or an extended discovery period will be 
exercised for a period of two years beginning at the time work under this Contract 
is completed. 
If such insurance is maintained on an occurrence form basis, Contractor shall 
maintain such insurance for an additional period of one year following termination 
of Contract. If such insurance is maintained on a claims-made basis, Contractor shall 
maintain such insurance for an additional period of three years following 
termination of the Contract.  
If Contractor contends that any of the insurance it maintains pursuant to other 
sections of this clause satisfies this requirement (or otherwise insures the risks 
described in this section), then Contractor shall provide proof of same. 
  
The insurance shall provide coverage for the following risks 
  
a. Liability arising from theft, dissemination and / or use of confidential information 
(a defined term including but not limited to bank account, credit card account, 
personal information such as name, address, social security numbers, etc. 
information) stored or transmitted in electronic form 
b.  Network Security Liability arising from the unauthorized access to, use of or 
tampering with computer systems including hacker attacks, inability of an 
authorized third party, to gain access to your services including denial of service, 
unless caused by a mechanical or electrical failure 
c.  Liability arising from the introduction of a computer virus into, or otherwise 
causing damage to, a customer’s or third person’s computer, computer system, 
network or similar computer related property and the data, software, and 
programs thereon. 
  
                     
Additional Requirements: 
  
a. The policy shall provide a waiver of subrogation 
 
Additional Policy Provisions Required. 
 
A. Self-Insured Retentions or Deductibles.  Any self-insured retentions and deductibles must 
be declared and approved by the City.  If not approved, the City may require that the 
insurer reduce or eliminate any deductible or self-insured retentions with respect to 
the City, its officers, officials, agents, employees, and volunteers. 
 
1.  The Contractor’s insurance must contain broad form contractual liability 
coverage. 
 
2.  The Contractor's insurance coverage must be primary insurance with respect to 
the City, its officers, officials, agents, and employees.  Any insurance or self-
insurance maintained by the City, its officers, officials, agents, and employees 
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shall be in excess of the coverage provided by the Contractor and must not 
contribute to it. 
 
3.  The Contractor's insurance must apply separately to each insured against whom 
claim is made or suit is brought, except with respect to the limits of the insurer's 
liability. 
 
4.  Coverage provided by the Contractor must not be limited to the liability 
assumed under the indemnification provisions of this Agreement. 
 
5. The policies must contain a severability of interest clause and waiver of 
subrogation against the City, its officers, officials, agents, and employees, for 
losses arising from Work performed by the Contractor for the City. 
 
6.  The Contractor, its successors and or assigns, are required to maintain 
Commercial General Liability insurance as specified in this Agreement for a 
minimum period of three years following completion and acceptance of the 
Work.  The Contractor must submit a Certificate of Insurance evidencing 
Commercial General Liability insurance during this three year period containing 
all the Agreement insurance requirements, including naming the City of 
Chandler, its agents, representatives, officers, directors, officials and employees 
as Additional Insured as required. 
 
7. If a Certificate of Insurance is submitted as verification of coverage, the City will 
reasonably rely upon the Certificate of Insurance as evidence of coverage but 
this acceptance and reliance will not waive or alter in any way the insurance 
requirements or obligations of this Agreement.   
 
B.  
Insurance Cancellation During Term of Contract/Agreement.  
1. If any of the required policies expire during the life of this Contract/Agreement, 
the Contractor must forward renewal or replacement Certificates to the City 
within ten days after the renewal date containing all the required insurance 
provisions. 
2.  Each insurance policy required by the insurance provisions of this 
Contract/Agreement shall provide the required coverage and shall not be 
suspended, voided or canceled except after 30 days prior written notice has 
been given to the City, except when cancellation is for non-payment of premium, 
then ten days prior notice may be given.  Such notice shall be sent directly to 
Chandler Law-Risk Management Department, Post Office Box 4008, Mailstop 
628, Chandler, Arizona  85225. If any insurance company refuses to provide the 
required notice, the Contractor or its insurance broker shall notify the City of 
any cancellation, suspension, non-renewal of any insurance within seven days 
of receipt of insurers’ notification to that effect.  
 
A. 
City as Additional Insured.  The policies are to contain, or be endorsed to contain, 
the following provisions: 
 
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1. The Commercial General Liability and Automobile Liability policies are to 
contain, or be endorsed to contain, the following provisions:  The City, its 
officers, officials, agents, and employees are additional insureds with respect to 
liability arising out of activities performed by, or on behalf of, the Contractor 
including the City's general supervision of the Contractor; Products and 
Completed operations of the Contractor; and automobiles owned, leased, hired, 
or borrowed by the Contractor. 
 
2.  The City, its officers, officials, agents, and employees must be additional 
insureds to the full limits of liability purchased by the Contractor even if those 
limits of liability are in excess of those required by this Agreement. 
 
 
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EXHIBIT D TO AGREEMENT 
SPECIAL CONDITIONS 
 
 
City Ownership of Project Documents. All work products (electronically or manually generated) 
including, but not limited to: plans, specifications, cost estimates, tracings, studies, design 
analyses, original drawings, Computer Aided Drafting and Design (CADD) file diskettes which 
reflect all final drawings, and other related documents which are prepared in the performance of 
this Agreement (collectively referred to as "Documents") are to be and remain the property of the 
City and are to be delivered to the City Representative before the final payment is made to the 
Contractor. In the event these Documents are altered, modified or adapted without the written 
consent of the Contractor, which consent the Contractor shall not unreasonably withhold, the City 
agrees to hold the Contractor harmless to the extent permitted by law from the legal liability 
arising out of the City's alteration, modification or adaptation of the Documents. 
 
Contractor to Retain Copyrights. The copyrights, patents, trade secrets or other intellectual 
property rights associated with the ideas, concepts, techniques, inventions, processes or works of 
authorship developed or created by the Contractor, its subcontractors or personnel, during the 
course of performing this Agreement or arising out of the Project shall belong to the Contractor. 
 
License to City for Reasonable Use. With this Agreement, the Contractor and its subcontractors 
hereby grant a license to the City, its agents, employees, and representatives for an indefinite 
period of time to reasonably use, make copies, and distribute as appropriate the Documents, 
works or deliverables developed or created as a result of the Project and this Agreement. This 
license also includes the making of derivative works. In the event that the derivative works require 
the City to alter or modify the Documents, then the provisions of this section apply. 
 
Offshore Performance of Work Prohibited. Due to security and identification protection 
concerns, direct Services under this Contract must be performed within the borders of the 
United States.  Any Services that are described in the scope of work that directly serve the City 
and may involve access to secure or sensitive data or personal client data or development or 
modification of software for the City must be performed within the borders of the United States.  
Notwithstanding anything to the contrary, and unless stated otherwise in the scope of work, this 
definition does not apply to indirect or "overhead" services, redundant back-up services, or 
services that are incidental to the performance of this Contract. 
 
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