City of Chandler Community Services Fee Schedule and Policy Memo
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Informational Memo
Community Services - Memo No. CS23-007
Date: November 15, 2022
To: Parks and Recreation Board
Thru: John Sefton, Community Services Director
Joseph Petrella, Recreation Manager
From: Erika M. Berry, Recreation Superintendent
Subject: City of Chandler Fee Schedule and Community Services Department Fee Policy
and Procedure
The City of Chandler City Code section 2-17, requires a review of fees and rates to be
conducted at least annually to establish, modify, amend, or revise the fees and rates. As such,
city staff evaluates all fees on an annual basis to include the departments philosophies of
equity and efficiency. Proposed fee and rate changes are presented to the Parks and
Recreation Board for recommendation for approval by City Council. The current approved
City of Chandler Community Services fee schedule is attached and outlines admissions,
reservation, and registration fees and formulas.
The Recreation Divisions goal is to offer diversified recreational services to improve
resident's quality of life by providing equal opportunities for all residents to participate in
recreational programs and fully use the facilities of the division. To deliver these services
most effectively, the Community Services Department Fee Policy and Procedures was
developed and approved by the Parks and Recreation Board and City Council, effective
January 17, 2008. The attached Community Services Department Fee Policy and Procedures
document breaks down service areas into five fee categories that outlines a clear
understating of each category based on a set of principles and definitions.
For further information or questions, please contact Joseph Petrella, Recreation Manager at
480-782-2703 or joseph.petrella@chandleraz.gov.
Attached: City of Chandler Fee Schedule - Community Services Department
Community Services Department Fee Policy and Procedure
City of Chandler
Fee Schedule
Effective — July 1, 2022
Sec. 3 Community Services - Parks, Recreation, and Museum: (Res. 4703)
3.1 Recreation Program and Service Fees: [Ch.831-21.A]
The following includes all fees charged for the use of department facilities or the issuance of permits
or licenses. In conjunction with the fees set forth, any applicable rental or retail sales tax will also be
assessed as appropriate for items such as, pool rentals, room rentals, ball fields, pavilions,
merchandise, lifeguard rentals, permits, etc.
3.1.1 Aquatics
Non-
Pool Admission Fees Resident Per Resident Per
(a) Pool Admission Fee - Youth $1.00 pp $1.00 pp
(b) Pool Admission Fee - Adult $2.25 | pp $2.25 | pp
(c)__ Pool Admission Fee - Senior $1.25 | pp $1.25 | pp
(d)__Lap Swim - Year-Round $2.00 | _pp $2.00 | pp
25% discount off current admission
(e) Pool Pass - Youth (15 punches) rounded to nearest % dollar
25% discount off current admission
(f) Pool Pass - Adult (15 punches) rounded to nearest % dollar
50% discount off current admission
(g) Pool Pass - Youth (30 punches) rounded to nearest % dollar
50% discount off current admission
(h)_ Pool Pass - Adult (30 punches) rounded to nearest % dollar
(i) _ Annual Pool Pass - Family of 4 $112.00 ea N/A | N/A
(j) Annual Pool Pass - Additional Family
Member $15.00 | pp N/A | N/A
(kK) Annual Lap Swim - Adult Pass $200.00 ea N/A} N/A
(I) Family Swim $1.00 | family $1,00 | family
Non-
Pool Rentals Resident | Per Resident Per
(m) Private Pool Rental (plus Guard
fee) $45.00 hr $61,00 hr
(n)_ Swim Team Use (per Guard) $15.00 hr N/A | N/A
(o) Lifeguard $20.00 hr $20.00 hr
Non-
Miscellaneous Fees Resident |__ Per Resident Per
(p) Red Cross Learn to Swim $0.55 | pp $0.55 | pp
(q) Red Cross Certification (per
Guard), minimum # of guard $16.00 $16.00
requirements varies to $36.00 hr to $36.00 | hr
(r) Special Events (Dive-In Movie, $0.25 $0.25
etc.) to $2.75 | event to $2.75 | event
14
City of Chandler
Fee Schedule
Effective — July 1, 2022
3.1.2 Parks
Pavilion Rental Non-
Corporate Size Resident Per Resident Per
(a) One Pavilion - 4 hour minimum
(McDowell Mountain) $56.00 hr $76.00 hr
Pavilion Rental Non-
Large Size Resident Per Resident Per
(b) One Pavilion - (Arrowhead Park
Lion’s and Folley Park Memorial) $23.00 hr $32.00 hr
Pavilion Rental Non-
Medium Size Resident Per Resident Per
(c) One Pavilion ~ (Desert Breeze’s
Acacia, Mesquite, and Palo
Verde, and Tumbleweed’s San
Tan and South Mountain) $16.00 hr $22.00 hr
(d) Entire Cluster Complex (Desert
Breeze - 3 pavilions) $48.00 hr $65.00 hr
Pavilion Rental Non-
Small Size Resident Per Resident Per
(e) One Pavilion $8.00 hr $11.00 hr
Non-
Other Rentals Resident Per | Resident | Per | Commercial | Per
(f} Open Grass Space Rental -
Community and Regional Parks N/A | N/A N/A | N/A $30.00 | hr
(g) Amphitheater - Community and
Regional * $180.00 hr $243.00 hr $270.00 hr
* Chandler Non-Profit Groups Rate -50% |_hr N/A | N/A N/A | N/A
Non-
Sport Facility Fees Resident | Per Resident | Per | Commercial | Per
(h) Ball Field Reservation - No Lights $11.00 hr $15.00 hr N/A} N/A
(i) Ball Field Reservation -
Tournaments/Leagues $11.00 hr $15.00 hr $17.00 hr
(j) Ball Field Lights $15.00 hr $21.00 hr $23.00 hr
(k) ¥% Multi Use Field Reservation -
No Lights $5.50 hr $ 8.00 hr N/A | N/A
() % Balt Field Lights $7.50 hr $11,00 hr N/A | N/A
(m) Field Preparation $25.00 | prep $34.00 | prep $38.00 | prep
(n) Mini Field Preparations $21.00 | prep $29.00 | prep $32.00 | prep
(0) Field Preparation After-Hour $35.00 | prep $48.00 | prep $53.00 | prep
(p) Site Supervisor $15.00 hr $21.00 hr $23.00 hr
(q)_ Basketball Court $7.00 hr $10.00 br $11.00 he
(r)_ Volleyball Court $7.00 hr $10.00 hr $11.00 hr
15
City of Chandler
Fee Schedule
Effective — July 1, 2022
(s) Athletic Field Reservation Down
Payment $150.00 | event $150.00 | event $150.00 | event
Non-
Sport Facility Fees Resident | Per Resident Per | Commercial | Per
(t) Gate Fee - 8 teams or less $100.00 | event $100.00 | event $100.00 | event
(u) Gate Fee - 9 to 16 teams $150.00 | event $150.00 | event $150.00 | event
(v)_ Gate Fee - 17 teams or more $200,00 | event $200.00 | event $200.00 | event
(w)_ Concession - 8 teams or less $100.00 | event $100.00 | event $100.00 | event
(x) Concession - 9 to 16 teams $150.00 | event $150.00 | event $150.00 | event
(y)__ Concession - 17 teams or more $200.00 | event $200.00 | event $200.00 | event
(z) Park Maintenance Staff (After
Hours Fee) $35.00 br $48.00 hr $53.00 hr
Non-
Park Vendor License Resident | Per Resident Per
(aa) Application Fee $25.00 ea $34.00 ea
(bb) Up to 3 days per week (9-mo. Term) $250.00 ea $338.00 ea
(cc) Up to 5 days per week (12-mo.
Term) $500.00 ea $675.00 ea
Non-
Park Use Permits Resident | Per Resident Per
(dd) Malt Beverage Permit $14.00 ea $19.00 ea
(ee) Boating Permit $6.00 ye $9.00 yr
3.1.3 Recreation Facilities
Non-
Rentals Resident | Per | Resident Per | Commercial | Per
(a) Multipurpose Room - Small* $56.00 hr $76.00 hr $84.00 | hr
(b) Multipurpose Room - Medium* $85.00 hr $115.00 hr $128.00 | hr
(c)_ Multipurpose Room - Large* $125.00 |_ hr $169.00 hr $188.00 | hr
(d)_Kitchen* $25.00 | hr $34.00 hr $38.00 | hr
(e) Courtyard - Medium* $40.00 hr $54.00 hr $60.00 | hr
(f) Courtyard - Large* $125.00 | hr $169,00 hr $188.00 | hr
(g) Classroom/Meeting Room - Small* $25.00 | hr $34.00 he $38.00 | hr
(h) Classroom/Meeting Room -
Medium* $40.00 | hr $54.00 hr $60.00 | hr
() _Classroom/Meeting Room - Large* $60.00 hr $81.00 hr $90.00 | hr
Non-
Rentals Resident | Per | Resident | Per | Commercial | Per
@ Classroom/Meeting Room - X-
Large* $70.00 hr $95.00 hr $105.00 | hr
(k} Gym (After Hours)* $200.00 hr $270.00 hr $300.00 | hr
(l) Gym - Half (After Hours)* $100.00 hr $135.00 hr $150.00 | hr
(m)_ Full Facility After Hours $500.00 hr $675.00 hr $750.00 | hr
16
City of Chandler
Fee Schedule
Effective —
July 1, 2022
{n)
Education Exploration - Class
Size 1-30 Students $65.00 hr $88,00 hr N/A | N/A
Non-
Rentals Resident Per Resident Per | Commercial | Per
(0) Education Exploration - Class
Size 31-60 Students $169.00 | 1.5 hr $229.00 | 1.5 hr N/A | N/A
(p) Education Exploration ~ Class
Size 61-90 Students $283.00 | 1.5 hr $383.00 | 1.5 hr N/A} N/A
(q)_ Set-up Fee for room reservations $25.00 he $34.00 br $38.00 | hr
Rate -
* Chandler Non-Profit Groups 50% hr N/A | N/A N/A | N/A
Non-
Miscellaneous Fees Resident Per Resident Per
(r)_ Alcohol Permit $14.00 ea $19.00 ea
(s) Balloon Removal Fee $50.00 event $50.00 event
(t) Basic Birthday Party Packages (1 to 10 :
children) $80.00 event $108.00 event
{u) Birthday Party Packages, Nature
Options (1 to 10 children) $100.00 event $130.00 event
(v) Birthday Party Packages, Sportacular
Fun Options (1 to 10 children) $130,00 event $176.00 event
(w) Birthday Party Packages, Creative
Delight, Outdoor Bounce, Main Event &
Theme Options (1 to 10 children) $155.00 event $210.00 event
(x) Additional Child $10.00 ea $14.00 ea
) Birthday Party Add-ons (1.e., cake, pizza, Cost of Goods + 50% markup = Retail Price
drinks, etc.)
(z) Merchandise -Cost of Goods + 50% markup = Retail Price
(aa) Cake Decoration Kit $6.00 ea $6.00 ea
(bb) Body Composition Analyzer — 1X
Assessment $15.00 ea $21.00 ea
(cc) Body Composition Analyzer ~ 4X
Assessment $45.00 ea $61.00 ea
3.1.4 Recreation Fitness Passes
Daily Admission Resident Per Non-Resident Per
(a)_Teen & Active Adult $3.00 pp $5.00 pp
(b) Adult $4,00 pp $6.00 pp
(c)__Youth $2.00 pp $3.00 pp
Monthly Admission Resident Per Non-Resident Per
{d) Teen, Adult & Active Adult $30.00 pp $41.00 pp
(e)_ Youth $25.00 pp $34.00 pp
(f) 2 person $45.00 ea $61.00 ea
17
City of Chandler
Fee Schedule
Effective ~ July 1, 2022
(g) Family (2 Adults & 4
Dependents) $60.00 ea $81.00 ea
(hn) Additional Family Dependent $5.00 pp $7.00 pp
Non-
Annual Passes Resident Per Resident Per
(i) Teen & Active Adult $225.00 pp $304.00 | pp
@) Adult $300.00 | _pp $405.00 | _ pp
(kK) Youth $200.00 pp $270.00 | pp
() 2 person $500.00 ea $675.00 |_ ea
(m)_ Family (2 Adults & 4 Dependents) $600.00 ea $810.00 | ea
(n)_ Additional Family Dependent $50.00 pp $68.00 | _ pp
Non-
Punch Passes (10 visits) Resident Per Resident Per
(0) Teen & Active Adult $27.00 ea $37.00 | ea
(p)_ Adult $36.00 ea $49.00 |_ ea
(q)_ Youth $18.00 ea $25.00 | ea
Non-
Childwatch Resident Per Resident Per
(r) Daily $2.50 ea $4.00 | ea
(s) Month $20.00 ea $27,00 | ea
(t) Additional Child - Monthly $10.00 ea $14.00 | ea
(u) Punch Pass - 20 visits $40.00 ea $54.00 | ea
Non-
Corporate Rates Resident Per Resident Per
(v) Membership Fee, per person $225.00 ea $304.00} ea
(w)_ Corporate Sponsorship $750.00 yr $1,013.00 {| yr
1.5 Special Events
Non-
Special Event Fees Resident Per Resident Per | Commercial | Per
(a) Special Recreation Sites (i.e.,
Dr. AJ Chandler Park/East &
West) 12 $180.00 hr $243.00 hr $270.00 hr
(b}) Downtown East Event Area
(i.e., AJ. Chandler Park - Stage
Commonwealth Ave, Arizona
Place, and Dr. A} Chandler
Park East)'3 $460.00 hr $621.00 nr $690.00 hr
(c} Dr. AJ. Chandler Park - Stage
Plaza’? $280.00 hr $378.00 hr $420.00 hr
(d) Main Park Rental* $1,500.00 day $2,025.00 day $2,250.00 | day
(e) Festival Area* $700.00 day $945.00 | day $1,050.00 | day
(f) Red Shed Theater* $300.00 day $405.00 | day $450,00 | day
(g) Road Closure* $500.00 day $675.00 | day $750.00 | day
18
City of Chandier
Fee Schedule
Effective — July 1, 2022
(h) Tumbleweed Park Parking
Field A, B or C* (see map) $2,500.00 ea $3,375.00 ea $3,750.00 ea
(i) Paseo Vista Dog Park Rental $20.00 hr $27.00 hr $30.00 hr
(j) Trash Can Rental $17.00 ea $23.00 ea N/A | N/A
Non-
Special Event Fees Resident Per Resident Per | Commercial | Per
(k) Restroom Staff $27.00 hr $37.00 hr $41.00 hr
() Restroom Supply
Reimbursement $50.00 ea $68.00 ea N/A | N/A
(m) Special Event Permit
Application Fee - 60 or more
days in advance $50.00 ea $68,00 ea N/A | N/A
{n) Special Event Permit
Application Fee - less than 60
days in advance $100.00 ea $135.00 ea N/A | N/A
{0} Showmobile/Portable Stage event event event
Fee $325.00 day $439,00 | day $488.00 | day
event event
{p) Portable Bleachers* $500.00 day $675.00 | day N/A | N/A
(q) Loss of Public Use ~ Parking
Spaces $1.00 | space $2.00 | space $3.00 | space
{r) Bike and Skate Park (Exclusive
Use Rental)* $70.00 hr $95.00 hr $105.00 hr
(s) Downtown Events Electrician
Fee - Pre-Schedule Event Day
- Onsite $51.00 hr 69.00 is $77.00 hr
{t) Facilities Maintenance Fee -
On-call Standby $45.00 hr $61.00 br $68.00 hr
Non-
Special Event Fees Resident Per Resident Per | Commercial | Per
(u) Run/Walk (i.e, SK/10K) Park
Race Route Fee $100.00 route $100.00 | route $150.00 | route
(v)_ Parade of Lights Entry Fee $25,00 entry $25.00 | entry $25.00 | entry
Rate - | hr/event
*Chandler Non-Profit Groups 50% day N/A | N/A N/A | N/A
1 20% off Event Hour's Rate for Business in Good Standing and Pay into the EMSD
2 Set Up/Tear Down Hours $30.00 | hr $41.00 | hr $45.00 hr
3 Set Up/Tear Down Hours $50.00 | _hr $68.00 | hr $75.00 hr
Event Vendor Information Retail Food & Additional Space | Power
Booth Fees Sales Beverage
(Per Event) $50,00 $75.00 $150.00 $50,00/100 sq ft | $30.00
Non-
Special Event Deposits Resident | Per | Resident | Per | Commercial | Per
(w) Cleaning Deposit: 500
participants or less $250.00 | ea $338.00 | ea $375.00 | ea
19
City of Chandier
Fee Schedule
Effective - July 1, 2022
(x) Cleaning Deposit: 501
participants or more $500.00 ea $675.00 | ea $750.00 |_ea
{y) Showmobile/Portable Stage
Deposit $150.00 | ea $203.00 | ea $225.00 |_ ea
(z)_ Canopy/Tent Deposit $250.00 ea $338.00 | ea $375.00 | ea
3.1.6 Tennis Center
Non-
Court Rentals Resident Per Resident Per
(a) Tennis Court - A.M., 1.5 hours $2.50 pp $4.00 pp
(o) Tennis Court - P.M., 1.5 hours (includes lights) $3,50 pp $5.00 pp
(c) Tennis Court - General Use A.M., 1.5 hours -
Chandler Non-Profit/Schools $4.50 | court $7.00 | court
(d} Tennis Court - General Use P.M., 1.5 hours -
Chandler Non-Profit/Schools {includes lights) $7.50 | court $11.00 | court
(e) Tennis Court - General Use A.M., 1.5 hours -
Private/Commercial $6.00 | court $9,00 | court
(f} Tennis Court - General Use P.M., 1.5 hours -
Private/Commercial {includes lights) $9,00 | court $13.00 | court
(g) Tennis Court - Tournaments A.M.
Chandler Non-Profit/Schools $4,50 | match $7,00 | match
(h) Tennis Court - Tournaments P.M.
Chandler Non-Profit/Schools (includes lights) $7.50 | match $11.00 | match
Non-
Court Rentals Resident | Per Resident Per
(i) Tennis Court - Tournaments A.M.
Private/Commercial $6.00 | match $9.00 | match
(j) Tennis Court-Tournaments P.M.
Private/Commercial (includes lights) $9,00 | match $13.00 | match
(kK) Doubles - Prepay A.M. - 2 hrs $13.50 | court $19.00 | court
(I) Doubles - Prepay P.M. - 2 hrs
(includes light fee) $16.50 | court $23.00 | court
(m) Singles - Prepay A.M. - 2 hrs $6.50 | court $9.00 | court
(nm) Singles - Prepay P.M. - 2 hrs
(includes light fee) $9.00 | court $13.00 | court
Non-
Other Rentals Resident | Per Resident Per
(0) Tennis Ball Machine - A.M., 30 minutes (includes
court) $6.50 ea $9.00 ea
(p) Ball Cart Rental $5.00 | ea $7.00 | _ea
(q) Tennis Ball Machine ~ P.M., 30 minutes (includes
court and lights) $9.00 ea $12.00 ea
(vr) After Hour Staff Fee $25.00 hr $34.00 hr
(s)__ Extended League Play Fee, 30 minutes $2.00 ea $3.00 ea
(t) Pro Ball Cart Rental $2.00 ea N/A | N/A
(u) Pro Court Rental - P.M., 30 minutes (includes
lights) $6.00 ea N/A | N/A
20
3.2
City of Chandler
Fee Schedule
Effective — July 1, 2022
(v) Pro Court Rental - P.M., 60 minutes (includes
lights) $10.00 ea N/A | N/A
(w) Pro Court Rental - A.M., 60 minutes $7,00 ea N/A | N/A
(x) Pro Court Rental - A.M., 30 minutes $4.00 ea N/A | N/A
Recreation Division Registration Based Class, Program and Activity Fees: [Ch.§31-21.B]
The formulas presented below may include a factor rate, program supplies and costs, or staff costs.
The factor rate is a multiplier that allows the standardization of the program fee over different
instructors paid at different rates so that the program as a whole over the entire system meets its
cost recovery target. The program supplies and costs include all elements of the program including
such things as materials, field trips and transportation, food, contractual scorekeepers/officials. The
staff costs Include any part-time/temporary staff hired to coordinate, oversee, or maintain any
element of the program.
3.2.1 Community Recreation Program (CRP) Classes: Devau ~ The formula for establishing the fee
to participants for special interest classes, such as, arts/crafts, pom and cheer, dance, Spanish,
photography, martial arts, ceramics, musical instrument skills, etc., is:
(Class Length + Prep Time) x # of days x 2.75 Factor Rate (includes wages) + $3 Admin =
participant cost
3.2.2 CRP Classes: Contractual - The formula for establishing the fee to participants for special
interest classes, such as, financial planning, computer skills, women’s self-defense, public
speaking, advanced robotics, etc., is:
Instructor Fee + 28% of Instructor Fee = participant cost
3.2.3 Specialized Fitness Classes - The formula for establishing the fee to participants for classes,
such as, zumba, racketball, yoga, spin, pilates, tai chi, etc., is:
(Class Length + Prep Time) x # of days x 4.5 Factor Rate (includes wages) + $3 Admin =
participant cost
3.2.4 Fitness Training - The formula for establishing the fee to participants for individual training is:
Instructor Fee = participant cost (City receives 50% of fee from instructor)
3.2.5 Personal Training ~ Individual
Participant Cost = 1.75 factor rate x instructor fee
(Individual Personal Training Session Fee)
Personal Training ~ Group (maximum of 2)
Participant Cost = 2.5 factor rate x instructor fee divided by 2
(Group Training Session paid per person)
Personal Training - 10 Session Package
Participant Cost = Individual Personal Training Session Fee x 9 sessions
(Pay for 9 and receive 1 session free)
3.2.6 Camp Challenge and Therapeutic Recreation Social Events (participants with disabilities) -
The formula for establishing the fee is:
21
City of Chandler
Fee Schedule
Effective — July 1, 2022
Program Supplies and Costs + Staff Costs
Minimum # of Participants
x 15% cost recovery = participant cost
3.2.7. Camps, Clinics, Aduit Sports, and Aquatics - The formuia for establishing the fee to
participants for classes, such as, building blocks, field trips, excursions, intersession and summer
camps, sport clinics, adult leagues (i.e., softball, volleyball, etc.), aqua fit, aquatics certification
classes plus appropriate Red Cross fee (if applicable), recreation swim teams, semi-private swim
lessons, etc., is:
Program Supplies and Costs + Staff Costs
+ Appropriate Red Cross Fee (if applicable) = participant cost
Minimum # of Participants
3.2.8 Programs and services that address specific user interest offered at fair market value.
The formula for establishing the fee to participants for lessons, leagues, and tournaments such
as cardio tennis, mixed doubles league, singles, and doubles tournaments, etc. is:
Fair Market Value = participant cost
3.2.9 Group Swim Lessons ~ The formula for establishing the fee is:
Program Supplies and Costs + Staff Costs
+ Red Cross Learn to Swim fee x 85% costrecovery = participant cost
Minimum # of Participants
3.2.10 Chandler Youth Sports Association (CYSA) - The formula for establishing the fee for the CYSA
affiliates ball field light use is:
Total Cost of Hours of Athletic Light usage = reimbursement
. . x 50% cost recovery .
during Primary Season to the City
3.3 Museum
(a) Banner Museum Exhibit Rental
(b) Museum School Trunk Education Resource Rental.
..» $25.00 per rental
«$25.00 per rental
22
COMMUNITY SERVICES
mam DEPARTMENT Approved: 1/17/2008
Effective: 1/17/2008
ci /\\a Revised: 1/10/2020
handler + Arizon:
FEE POLICY AND PROCEDURE
Values Make The Difference
Tl.
PURPOSE
The purpose of this policy is to establish procedures for all fees associated with Aquatics, Parks and
Recreation. It is the responsibility of the Community Services Department to offer comprehensive
and diversified programs and services for leisure activities at parks, aquatic and recreational facilities.
Due to increasingly profound demands for new and expanded services, coupled with escalating
operating and maintenance costs, it is becoming increasingly difficult to maintain existing levels of
service, or provide new services, without periodically reevaluating fees for potential adjustments.
The structuring of fees is a methodical process as demands for programs are constantly changing.
Community Services Department staff should continually assess public interests and needs to
properly construct program offerings and set user fees. This process will allow staff to review fee
originations and adjustments with each division’s respective Boards to recommend City Council
approve fees.
This policy will serve as a template to help monitor, maintain and amend various fees and charges
that are maintained, revised or added to the Citywide Fee Schedule on an annual basis, as associated
with all divisions in the Community Services Department.
POLICY
The Community Services Department is committed to offering its public a wide range of services and
activities at the lowest overall cost. The implementation of new and modified fees and charges will
be thoroughly evaluated prior to inception, and each year thereafter, by Community Services
Department staff to serve both the principles of equity and efficiency,
The Park and Recreation Board will have authority to review fees as applied under the Park and
Recreation Pricing Model and to recommend changes to that model to the City Council. The Park
and Recreation Pricing Model shall serve as an administrative guide to staff in determining and
recommending fees.
iil. RESPONSIBILITY
It is the responsibility of the Community Services Department to initiate and maintain compliance to
establish, increase or decrease originating fees, in any amount or percentage deemed feasible, as
outlined in the procedures of this policy. Fees are expected to change when new programs or services
are offered or when costs for programs and services increase and decrease.
Divisions within the Community Services Department will continue to offer quality programs and
activities that are affordable to citizens and visitors, are competitively priced in comparison to
neighboring communities and provide adequate cost recovery to the city.
This policy allows staff to set fees for registration based classes, programs and activities based on
City Council approved formulas and directives. The establishment of all other fees and rates and the
setting or modification of amounts to be charged, assessed, levied or otherwise imposed by the
COMMUNITY SERVICES DEPARTMENT
FEE POLICY, AD-02
PAGE | OF 13
Iv.
Community Services Department shall be approved by the City Council upon adoption of a resolution
or ordinance. Any fee or rate so established shall remain in effect unless modified, amended or
revised through the City Council approval process.
USER FEES
It is the goal of the Community Services Department to provide basic programs, services and
facilities to the community for free or ata minimal charge. Such basic services are those which tend
to preserve and promote physical and mental well being, provide patron safety, instruction in basic
recreation skills and provide park, recreation, and aquatic facilities to groups with limited ability to
provide for themselves such as the young, the aged, disabled and economically disadvantaged.
However, it is often necessary for the Community Services Department to impose user fees to
maintain, augment, enhance and expand the range of activities.
Parks, Recreation and Aquatics follow guidelines set forth in the Parks and Recreation Pricing Model
to recommend new user fees or to establish fees for registration based classes, programs and
activities.
COMMUNITY SERVICES DEPARTMENT
FEE POLICY, AD-02
PAGHE 2 OF 13
DIVISION FEE PROCEDURES
PARKS, RECREATION AND AQUATICS
V. PROCEDURES
A pricing model concept will be used to determine the appropriate fee to charge for services,
programs and facilities based on a philosophy of cost recovery.
The Parks and Recreation Pricing Model assist Parks, Recreation and Aquatics to establish or adjust
user fees for programs, services and facilities. The Pricing Model is broken down into five categories
that demonstrate a clear understanding of each category based on a set of principles and definitions.
The basis of the pricing model is recovering a percentage of direct costs related to the provision ofa
specific service or activity depending on the purpose of that service or activity.
The overall fee structure for the Parks and Recreation Pricing Model consists of five fee categories as
follows:
1. Category 1 - Community Programs, Services and Facilities: Designed to offer the community
programs, services and facilities that provide broad benefit and enjoyment at no cost or low cost
to the user. Services in this category are seen as basic and introductory level. This category
benefits society as a whole; but a specific user charge can be collected without great expense.
This category is designed to recover 0 — 49% of direct costs.
2. Category 2 - Enhanced or Specialized Services, Programs and Facilities: Offers the community
the option to enhance their skill level or knowledge with intermediate level activities. This
category is designed to recover 50 ~ 100% of direct costs.
3. Category 3 - Exclusive Use of Programs, Services and Facilities: Based on specific user interest
and demand. Fees are based on competitive pricing that looks at the price structure of similar
programs, services and facilities with other agencies or is based on 100%+ direct cost recovery.
4. Category 4~ Intergovernmental Agreements and Affiliations: Offers services based on
partnerships with other service providers.
5. Category 5 - Enhanced Contractual Programs and Services: Offers programs at city facilities
that enhance skili levels, but are operated by another entity.
Public funds will be used to fully pay for or supplement the cost of management, children’s activities,
maintenance and community programs or services. It is the goal of Parks, Recreation and Aquatics to
offer programs and services at the most reasonable and affordable fee possible. While changes in the
cost of the elements included as direct cost may occasionally increase the ultimate fee charged to the
participant, focusing on only recovering direct costs ensures meeting the goal of reasonable and
affordable fees.
All fees for non-registration based services, facility use, issuance of permits and licenses will be
reviewed by the Park and Recreation Board and approved by the City Council. (Res. 4703) [Ch.§31-
2LA]
All fees for department registration based classes, programs and activities shall be established and
approved by the Community Services Director using formulas in accordance with this approved fee
policy and adopted by Council resolution. (Res. 4703) [Ch.§31-21.B]
COMMUNIFY SERVICES DEPARTMENT
FRE POLICY, ADO?
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The formulas presented below may include a factor rate, program supplies and costs, or staff costs.
The factor rate is a multiplier that allows the standardization of the program fee over different
instructors paid at different rates so that the program as a whole over the entire system meets its cost
recovery target. The program supplies and costs include all elements of the program including such
things as materials, field trips and transportation, food, contractual scorekeepers/officials. The staff
costs include the salary of any part-time/temporary staff hired to coordinate, oversee or maintain any
element of the program.
Community Recreation Program (CRP) Classes: Devau — The formula for establishing the fee to
participants for special interest classes, such as, arts/crafts, pom and cheer, dance, Spanish,
photography, martial arts, ceramics, musical instrument skills, etc., is:
Class Length + Prep Time x # of days x 2.75 Factor Rate + $3 Admin = Participant Cost
CRP Classes: Contractual — The formula for establishing the fee to participants for special interest
classes, such as, financial planning, computer skills, women’s self-defense, public speaking, advanced
robotics, etc., is:
Instructor Fee + 28% of Instructor Fee = Participant Cost
Specialized Fitness Classes — The formula for establishing the fee to participants for classes, such as,
zamba, racquetball, yoga, cycle, pilates, tai chi, interval training, etc., is:
Class Length + Prep Time x # of days x 4.5 Factor Rate + $3 Admin = Participant Cost
Fitness Training — The formula for establishing the fee to participants for individual training is:
Instructor Fee = Participant Cost (City receives 50% of fee from instructor)
Personal Training: Devan — The formulas for establishing the fee to participants for individual,
group and 10-session package training is:
Individual Personal Training Session Fee:
1.75 Factor Rate x Instructor Fee = Participant Cost
Group Training Session (maximum of 2):
2.5 Factor Rate x Instructor Fee divided by 2 = Participant Cost
10 Session Personal Training Package (Pay for 9 and receive 1 session free)
Individual Personal Training Session Fee x 9 Sessions = Participant Cost
Camp Challenge and Therapeutic Recreation Social Events (participants with disabilities) —- The
formula for establishing the fee is:
Program Supplies and Costs + Staff Costs
Minimum # of Participants
x 15% Cost Recovery = Participant Cost
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FEE POLICS AD-02
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Camps, Clinics, Adult Sports, and Aquatics — The formula for establishing the fee to participants for
classes, such as, building blocks, field trips, intercession and summer camps, adult leagues (ie.,
softball, volleyball, etc.), aqua fit, aquatics certification classes plus appropriate Red Cross fee (if
applicable), recreation swim teams, semi-private swim lessons, etc., is:
Program Supplies and Costs + Staff Costs
+ Appropriate Red Cross Fee (if applicable) = Participant Cost
Minimum # of Participants
Programs and services that address specific user interest offered at fair market value. The formula
for establishing the fee to participants for lessons, leagues, and tournaments such as cardio tennis,
mixed doubles league, singles and doubles tournaments, ete. is:
Fair Market Value = Participant Cost
Group Swim Lessons ~ The formula for establishing the fee is:
Program Supplies and Costs + Staff Costs
+ Red Cross Learn to Swim fee x 85% Cost Recovery = Participant Cost
Minimum # of Participants
Chandler Youth Sports Association (CYSA) — The formula for establishing the fee for the CYSA
affiliates ball field light use is:
Total Cost of Hours of Athletic Light usage x 50% Cost Recovery = Reimbursement to
during Primary Season the City
Miscellaneous Facility Fees — The formula for establishing the fee for Birthday/Nature Party Add-
ons and merchandise is:
Cost of Goods + 50% Markup = Retail Price
COMMURIFY SERVICES DEPARTMENT
PEE POLICY, AD-02
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In recognition of the financial support provided by Chandler citizens through taxes, priority
registration for programs and services will be given to Chandler residents. Where applicable and
manageable, a non-resident fee may be considered as further recognition of citizen tax support based
on the current Resident/Non-Resident Fee Policy and Procedure approved by the Parks and
Recreation Board and City Council.
The following guidelines will be followed regarding the application of resident/non-resident fees:
Programs, Activities, Rentals, Miscellaneous Special Event Fees:
Residents shall receive priority registration and a fee differential shall be
charged to non-residents.
Pavilion Rentals:
Resident rates shall also be available to businesses and nonprofits whose
place of business/operations is physically located within the corporate
limits of Chandler.
Room Rentals:
Nonprofits whose place of business/operations is physically located
within the corporate limits of Chandler will receive a 50% reduction in
the applicable resident fee rate.
Special Events:
Nonprofits whose place of business/operations is physically located
within the corporate limits of Chandler will receive a 50% reduction in
the applicable resident or commercial fee rate.
Commercial Rentals:
Rates shall be 50% more than resident rates.
Aquatic Punch Passes:
Non-residents are charged the appropriate youth or adult admission fee
rate multiplied by the number of entries into the pool. The non-resident
fee differential does not apply to the pool admission fees and will not be
assessed to the non-resident punch passes.
A scholarship program has been developed to help economically disadvantaged individuals and
families improve their quality of life through leisure opportunities. Scholarships that pay program
registration fees are available for most youth sports, special interest classes and all aquatic programs.
The scholarship program is not designed to pay all fees associated with a program, service or activity.
The program is only available to Chandler residents who qualify. Income verification is required.
All general rules and division specific guidelines and operating policies may be obtained directly
from Parks, Recreation and Aquatics.
COMMUNITY SERVICES DEPARTMENT
FER POLICY. AD-02
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A. PARKS AND RECREATION PRICING MODEL
The Parks and Recreation Pricing Model will provide the City and staff with a consistent philosophy
and guideline to follow in pricing and amending classes, programs, services and facility fees. The
model demonstrates a very clear understanding of each category based on the following set of
principles and definitions.
Category 1 Category 2 Category 3 Category 4 Category 5
Community Enhanced or Exclusive Use IGAs and Enhanced
Programs, Specialized of Programs, Affiliations Contractual
Services & Services, Services & Programs &
Facilities Programs Facilities Services
& Facilities
(Recover 0-49% (Recover S0-100% (Recover 100%+ of
of Direct Cost) of Direct Cost) Direct Cost or
Market Rate)
Definition Definition Definition Definition Definition
Provided at no Provides an Programs, Pablic/Public Services designed
cost or low opportunity services and Public/Non-Profit to enhance skill
cost to the user, to enhance facilities that Public/Private levels, but are
but will add skill fevel or address specific provided by
value and knowledge. user interest another entity
increase quality offered at fair through a
of life. market value or contract or
100%+ cost agreement.
recovery.
Principles for
Principles for
Principles for
Principles for
Principles for
and facilities at no
cost or low cost,
that add value and
increase quality
of life.
Basic, introductory
level services and
activities.
activities feature an
intermediate level of
skill or knowledge
to chalfenge the
participant beyond
basic introduction
or participation.
1G0%+ cost
recovery.
will be mutually
agreed upon by all
partners,
Individual policies
will be created for
each type of
partnership.
Community Enhanced or Exclusive Use IGAs and Enhanced
Programs, Specialized of Programs, Affiliations Contractual
Services & Services, Services & Programs &
Facilities Programs & Facilities Services
Facilities
Provides for the Programs that Based on specific Offers services Offers enhanced
greater public good, provide an user interest. based on programs and services
and broad opportunity to partnerships with based on partnerships
community benefit. enhance skill Programs, services other service with other service
level or knowledge. and facilities are providers. providers to increase
Designed to offer priced at fair market skill levels.
programs, services These services and value or based on Pricing of services
Pricing of services
will be negotiated
with each entity.
COMMUNITY SERVICES DEPARTMENT
FEE PORICY, AD-O2
PAGH 7 OF 13
Definitions:
Direct Costs — Expenses that are incurred to provide a specific service or conduct a program.
Examples of direct costs include, but are not limited to, professional services, temporary staff salaries,
official fees, program supplies and costs, athletic field lights and specialty trip related expenses.
Expenses to operate facilities that would be incurred as a result of the basic provision of that facility
are not included in this reference. For instance, the cost to maintain turf in parks or to heat/cool a
recreation center are not applicable as a direct cost under these pricing models because those
costs/activities are a basic requirement of maintaining a facility.
Market Rate — Process of comparing specific services, programs and facility fees with neighboring
cities or businesses. The purpose is to find a median rate to charge for equivalent services, programs
and facilities.
Commercial Rate ~ Fee is based on 50% more than what current resident rate is, rounded up to the
nearest dollar.
The Pricing Model demonstrates how the staff is to use the category boxes in the pricing of their
classes, programs, services and facilities. Examples of the classes, programs, services and facilities
that fall into each category box are shown to give guidance to staff in placing similar classes,
programs, services and facilities in like categories.
COMMUNITY SERVICES DEPARTMENT
FEE POLICY, AD-02
PAGE 8 OF 13
PRICING MODEL - CATEGORY BOXES
Category Box 1 - Comunity Programs, Services and Facilities (0-49% Direct Cost Recovery):
These basic programs and services are considered to be introductory and are provided at no cost or
low cost to the user. These activities are generally accepted as traditional municipal programs. They
add value and increase the quality of life for the citizens of Chandler. The principles behind pricing
these programs are outlined on page 7.
Parks and Recreation Pricing Model
Examples of Current Programs Under Category #1
Cost Recovery 0% - 15%
Other
o Game Pod Non-Programmed
Teen Lounge Non-Programmed
Computer Lab Non-Programmed
Lounge Non-Programmed
Senior Center Drop-in Activities
General Park Access
oooo 0
Aquatics :
o Free Swim Lesson Program
o Water Safety/Drowning Prevention
o Special Events (Dive In Movies, etc.)
Environmental Education Center
o Drop-in Programs
o Exhibits
o Teen Art Show
o Nature Photo Contest
o Special Events
o Earth Day
o Sonoran Sunset Series
o Butterfly Bash
o Star Parties
o Fishing Clinic and Outdoor Safety Fair
o Self-guided Activities
o Solar System Walk
Teen
o Teen Expo
o Leaders in Training
o Teen Talent Show
o Teen Fitness Challenge
Adaptive
o Secial Events
o Arts and Crafts
o Camp Challenge
Special Events
o Santa’s House
Cost Recovery 16% - 49%
Aquatics
o Public Swim
o Lap Swim
Special Events
o Family Easter Celebration
o Jazz Festival
o Halloween Spooktacular
o Tumbleweed Tree Lighting
Ceremony & Parade of Lights
o Woofstock
o Day of Play
o CinePark
COMMUNITY SERVICES DEPARTMENT.
FRE POLICY, ADR
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Category Box 2 - Enhanced or Specialized Services, Programs and Facilities (50-100% Direct Cost
Recovery); Programs and services that provide an opportunity to enhance individual skill level or
knowledge. These activities are of an intermediate level and provide a specific recreational interest or
need. The principles behind pricing these programs are outlined on page 7.
Parks and Recreation Pricing Model
Examples of Current Programs Under Category #2
Cost Recovery 50% - 65%
Other
o Interpretive Programs
o School Group Tours ~
Environmental
Education
Explorations
Sports
o Chandler Track Meet
Cost Recovery 66% - 83%
Cost Recovery 86% ~ 100%
Aquatics
o Group Swim Lessons
Aquatics
o Recreation Swim Teams
o Water Safety Instructor Class
o —_ Lifeguard Training Class
o Semi-Private Lessons
o Stroke Development Clinics
o Junior Guard
© Guard Start
Other
o Open Gym and Drop-in Play
o Art Studio Time
o ~—- Lounge Programs
o Group Exercise Classes
o Dance Classes
o Fitness Classes
Special Interest Classes
Tumbleweed Recreation Center
Youth
Community Center
Snedigar Recreation Center
Senior Center
Environmental Education Center
Indoor Sports Clinics
Intersession Programs
Preschool Classes and Programs
Therapeutics
eoaoo000000
Youth / Teen
o Camps and Clinics
Special Event Services
o Parking
o Associated Special Event
Equipment /Space
Adaptive
o Non-Sports or Trip Related
Activities
COMMUNITY SERVICT
+ DEPARTMENT
FEE POLICY, AD-02
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