Presentation - Short Term Rental Ordinance Updates

City of Chandler Proposed Code 
Amendments - Short Term Rentals (STR)
February 9, 2023

Did not affect HOA CC&Rs
Established transient lodging tax collection
Prohibited from regulating vacation rentals 
based on classification, use or occupancy
Provided limited health and safety oversight
2016 Legislation: 
SB 1350
Preempted from banning STRs

Unintended Consequence: 
"Party Houses"
Expanded protections for STRs
Increase in special event reservations/"party 
houses"
Municipalities and neighborhoods unable to 
regulate due to protections
Public attention brought desire for additional 
legislation

STRs & Common 
Concerns
Common calls for service to short 
term rentals include:
Parking Violations
Liquor Violations
Noise Complaints

Prohibited special events that would require a 
permit
Prohibited operation and advertising without 
a TPT license
Allowed collection of owner contact information 
by a local government
2019 Legislation: 
HB 2672
Established verified violation process
Mayor and Council Final Adopted Ordinance 
4939 and added Chapter 22 – Short Term 
Rentals on October 12, 2020

Unintended Consequence: 
Difficult Enforcement System
Difficult to hold STR owners accountable for 
renters bad behavior
Municipalities and neighborhoods unable to 
regulate due to current statute
Public attention brought desire for additional 
legislation
Verified Violation System proved challenging to 
execute on

Short Term Rentals in 
Chandler
244 STRs currently on the Chandler 
registry
131 calls for service at 46 identified rental 
properties (2022)
X
X

o Requires written neighbor notification to all surrounding 
residential properties
2022 Legislation:
SB 1168
o Requires STR operators to obtain a license (as opposed 
to joining a registry) and be subject to a nonrefundable 
application fee and annual license fee
o Requires license and contact information to be 
conspicuously placed in the rental
o Prohibits STRs from being used for non-residential uses
o Requires a point-of-contact to be available for 
emergencies or non-emergency complaints
o Allows a municipality to suspend an STR license for 
repeated violations

Next Steps
January 23 – February 6 |
February 9 |
Public Comment
Council Subcommittee
March | Council Consideration
April | Effective Date 30 Days After 
Council Action