Exhibit A to Ordinance 5048

City of Chandler — Regular Meeting (2023-04-13)

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EXHIBIT A 
 
2023 Amendments to Chandler City Code Chapter 22 
{Public Record for Ordinance No. 5048} 
 
Chapter 22 of the Chandler City Code is hereby amended as follows (additions in ALL CAPS, 
deletions in strikeout): 
 
Chapter 22 SHORT SHORT-TERM RENTALS 
 
22-1. Purpose. 
 
This cChapter is adopted to protect the health, safety, and welfare of residents of and visitors to 
the City of Chandler by enacting reasonable regulations for the short term SHORT-TERM rental 
of residential property within the City. The inclusion of a specific regulation or reference to City 
Code in this cChapter does not imply the exclusion of any other applicable law.  
 
22-2. Definitions. 
 
The following words, terms, and phrases, when used in this cChapter, shall have the meanings 
ascribed to them in this section CHAPTER, except where the context clearly indicates a different 
meaning. wWords not defined shall be given their normal, ordinary meaning. 
  
Director means the Management Services Director or designee.  
 
DESIGNEE AND AGENT ARE INTERCHANGEABLE FOR PURPOSES OF THIS CHAPTER 
AND MEAN ANY PERSON OR PERSONS WITH THE CHARGE, CARE, OR CONTROL OF 
ANY PROPERTY, DWELLING UNIT, OR PORTION THEREOF. “DESIGNEE” INCLUDES 
THE “EMERGENCY POINT OF CONTACT.” 
 
EMERGENCY 
POINT-OF-CONTACT 
MEANS 
THE 
OWNER 
OR 
INDIVIDUAL 
DESIGNATED BY THE OWNER TO: (i) SERVE AS THE LOCAL TWENTY-FOUR-HOUR 
EMERGENCY POINT-OF-CONTACT FOR THE SHORT-TERM RENTAL; AND (ii) 
RESPOND TO COMPLAINTS AND EMERGENCIES RELATING TO THE SHORT-TERM 
RENTAL AS REQUIRED BY THIS CHAPTER. 
 
LICENSE MEANS AUTHORIZATION BY THE CITY TO OPERATE A SHORT-TERM 
RENTAL IN ACCORDANCE WITH THIS CHAPTER. 
 
Lodging accommodations shall have the same meaning as defined in A.R.S. § 42-5076.  
 
NEIGHBOR NOTIFICATION MEANS THE WRITTEN NOTICE PROVIDED BY THE 
OWNER TO EACH RESIDENTIAL PROPERTY ADJACENT TO THE SHORT-TERM 
RENTAL PROPERTY, DIRECTLY ACROSS FROM THE SHORT-TERM RENTAL 
PROPERTY, DIAGONALLY ADJACENT TO THE SHORT-TERM RENTAL PROPERTY, 
AND BEHIND THE SHORT-TERM RENTAL PROPERTY THAT INCLUDES THE

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PHYSICAL ADDRESS OF THE SHORT-TERM RENTAL, AND THE NAME, ADDRESS, 
AND 24-HOUR TELEPHONE NUMBER OF THE EMERGENCY POINT OF CONTACT. 
 
Nonresidential use means any use that is not a permitted use in a residential zoning district.  
 
ONLINE LODGING MARKETPLACE SHALL HAVE THE SAME MEANING AS DEFINED 
IN A.R.S. § 42-5076. 
 
Online lodging operator shall have the same meaning as defined in A.R.S. § 42-5076.  
 
OWNER MEANS ANY PERSON WHO, ALONE OR WITH OTHERS, HAS TITLE OR 
INTEREST IN A PROPERTY, DWELLING UNIT, OR PORTION THEREOF, WITH OR 
WITHOUT ACCOMPANYING ACTUAL POSSESSION THEREOF, AND INCLUDES ANY 
PERSON WHO AS AGENT, EXECUTOR, ADMINISTRATOR, TRUSTEE, TENANT-IN-
POSSESSION, OR GUARDIAN HAS CHARGE, CARE, OR CONTROL OF ANY PROPERTY, 
DWELLING UNIT, OR PORTION THEREOF.  THIS DOES NOT INCLUDE PROPERTY 
MANAGERS 
OR 
MANAGEMENT 
COMPANIES 
CONTRACTING 
WITH 
THE 
OWNER/OPERATOR FOR THE PURPOSE OF FACILITATING THE BUSINESS OF THE 
SHORT-TERM RENTAL. 
 
PERSON MEANS AN INDIVIDUAL, PUBLIC ENTITY, FIRM, CORPORATION, 
PARTNERSHIP, LIMITED LIABILITY COMPANY, TRUST, ASSOCIATION, OR ANY 
OTHER BUSINESS ENTITY OR JURIDICAL PERSON, WHETHER OPERATING ON A 
FOR-PROFIT OR NONPROFIT BASIS. 
 
Residential zoning district means any of the following: AG-1, SF-33, SF-18, SF-10, SF 8.5, MF-
1, MF-2, MF-3, or MH-1.  
 
Short term SHORT-TERM rental or vacation rental ARE INTERCHANGEABLE FOR 
PURPOSES OF THIS CHAPTER AND shall have the same meaning as set forth in A.R.S. § 9-
500.39 and any portion of land located in a residential zoning district or any unit, room or structure 
on land located in a residential zoning district that is also offered to the public for transient lodging 
accommodations. Short term rental does not include property that is used for any nonresidential 
use, including, but not limited to, retail, restaurant, banquet space, or event center. Advertisement 
REPRESENTATION, SOLICITATION, OR ADVERTISEMENT OF ANY LODGING 
ACCOMODATION THROUGH A WEB-BASED APP, online PORTAL, OR WEBSITE 
SYNONYMOUS WITH VACATION RENTALS OR SHORT-TERM RENTALS creates a 
rebuttable presumption that a property is a short term SHORT-TERM rental REGARDLESS OF 
LENGTH OF STAY OFFERED OR CURRENT AVAILABILITY STATUS OF THE RENTAL.  
 
Transient means for a duration lasting less than thirty (30) consecutive days.  
 
Verified violation means a finally adjudicated finding of guilt or civil responsibility for violating 
any State law or local ordinance relating to REGULATING THE OPERATION OF a short term 
SHORT-TERM rental.

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22-3. Registration LICENSE required. 
 
22-3.1. The owner of a short term SHORT-TERM rental shall MUST obtain a short term SHORT-
TERM rental registration LICENSE by completing an application on a form prescribed by the 
City. RENTING, ADVERTISING, OR OFFERING FOR RENT A SHORT-TERM RENTAL 
WITHOUT COMPLYING WITH THE LICENSE REQUIREMENT IN THIS SECTION 22-3 IS 
PROHIBITED.  
 
22-3.2. The owner of a short term SHORT-TERM rental shall provide the following information 
when applying for a short term SHORT-TERM rental registrationLICENSE:  
 
A. 
THE PHYSICAL ADDRESS Address of the short term SHORT-TERM rental 
PROPERTY. 
 
B. 
Valid mailing address of the owner or the owner's agent. THE NAME, ADDRESS, 
AND TELEPHONE NUMBER OF THE OWNER OF THE SHORT-TERM RENTAL. 
IF THE OWNER IS AN ENTITY, PROVIDE THE LEGAL NAME OF THE ENTITY 
AND ITS STATUTORY AGENT. 
 
C. 
Phone number and email address of the owner or the owner's agent having the authority 
to respond to a complaint in person, over the phone, or by email at any time of the day. 
THE NAME, ADDRESS, AND TELEPHONE NUMBER OF EACH DESIGNEE OF 
THE OWNER, IF ANY.  
 
D. 
The owner of a short term rental shall inform the Director of any change in the 
information provided under this section within ten (10) days of the change. THE FULL 
NAME, 
EMAIL 
ADDRESS, 
AND 
TWENTY-FOUR-HOUR 
TELEPHONE 
NUMBER OF THE INDIVIDUAL WHO WILL SERVE AS THE EMERGENCY 
POINT-OF-CONTACT.  
 
E. 
PROOF OF A VALID TRANSACTION PRIVILEGE TAX LICENSE. 
 
F. 
ACKNOWLEDGMENT BY THE OWNER OF AN AGREEMENT TO COMPLY 
WITH ALL APPLICABLE LAWS, REGULATIONS, AND ORDINANCES, 
INCLUDING THE REQUIREMENT THAT THE OWNER AND EACH DESIGNEE 
SHALL NOT BE A REGISTERED SEX OFFENDER, BEEN CONVICTED OF ANY 
FELONY ACT THAT RESULTED IN DEATH OR SERIOUS PHYSICAL INJURY, 
OR BEEN CONVICTED OF ANY FELONY USE OF A DEADLY WEAPON 
WITHIN THE PAST FIVE YEARS. 
 
G. 
A SIGNED ATTESTATION STATING THAT THE OWNER OF THE SHORT-
TERM RENTAL HAS NOTIFIED NEIGHBORS ABOUT THE PLANNED 
OPERATION OF A SHORT-TERM RENTAL AS REQUIRED IN SECTION 22-6. 
THIS ATTESTATION MUST BE MADE ON A FORM PROVIDED BY THE CITY, 
AND MUST INDICATE THE ADDRESSES OF ALL PROPERTIES NOTIFIED 
AND THE METHOD OF NOTIFICATION.

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22-3.3. The owner of a short term SHORT-TERM rental shall inform the Director of any change 
in the information provided under this section 22-3.2 within ten (10) days of the change.  
 
22-3.4. 
LICENSE 
FEE. 
EVERY 
APPLICATION, 
INCLUDING 
ANY 
RENEWAL 
APPLICATION, FOR A SHORT-TERM RENTAL LICENSE SHALL BE ACCOMPANIED BY 
A NON-REFUNDABLE ANNUAL LICENSE FEE ESTABLISHED BY CITY COUNCIL 
RESOLUTION. IF THE LICENSE IS DENIED, THE PAID ANNUAL LICENSE FEE WILL BE 
REFUNDED. THE INITIAL ANNUAL LICENSE FEE SHALL BE PRORATED AS 
FOLLOWS: 
 
 
JULY 1 – SEPTEMBER 30 
 
100% OF THE ANNUAL LICENSE FEE 
 
 
OCTOBER 1 – DECEMBER 31  
 
75% OF THE ANNUAL LICENSE FEE 
 
 
JANUARY 1 – MARCH 31 
 
50% OF THE ANNUAL LICENSE FEE 
 
 
APRIL 1 – JUNE 30  
 
25% OF THE ANNUAL LICENSE FEE 
 
 
22-3.5. ISSUANCE; REASONS FOR DENIAL.  THE CITY MAY DENY ISSUANCE OF A 
LICENSE FOR ANY OF THE FOLLOWING REASONS: 
 
A. 
THE APPLICANT FAILED TO PROVIDE THE INFORMATION REQUIRED 
UNDER SECTION 22-3.2; 
 
B. 
THE APPLICANT FAILED TO PAY THE LICENSE FEE REQUIRED UNDER 
SECTION 22-3.4; 
 
C. 
THE APPLICANT PROVIDED FALSE INFORMATION; 
 
D. 
THE OWNER OR DESIGNEE OF THE OWNER: (I) IS A REGISTERED SEX 
OFFENDER; (II) HAS BEEN CONVICTED OF ANY FELONY ACT THAT 
RESULTED IN DEATH OR SERIOUS PHYSICAL INJURY; OR (III) HAS BEEN 
CONVICTED OF ANY FELONY USE OF A DEADLY WEAPON WITHIN FIVE 
YEARS OF SUBMITTING THE APPLICATION; OR

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E. 
AT THE TIME OF APPLICATION, THE OWNER HAS A SUSPENDED LICENSE 
FOR THE SAME SHORT-TERM RENTAL OR ANY OF THE FOLLOWING 
APPLIES: (A) ONE VIOLATION AT THE SHORT-TERM RENTAL THAT 
RESULTED IN OR CONSTITUTED ANY OF THE OFFENSES DESCRIBED IN 
SEC. 22-9(B); OR (B) THREE VIOLATIONS OF THIS CHAPTER AT THE 
SHORT-TERM RENTAL WITHIN A TWELVE (12) MONTH PERIOD, NOT 
INCLUDING AN AESTHETIC, SOLID WASTE DISPOSAL, OR VEHICLE 
PARKING VIOLATION THAT IS NOT ALSO A SERIOUS THREAT TO PUBLIC 
HEALTH AND SAFETY. 
 
22-3.6. NOTICE OF DENIAL; APPEAL.  THE DIRECTOR OR DESIGNEE SHALL GIVE 
NOTICE OF THE DENIAL OF AN APPLICATION TO THE APPLICANT BY MAILING THE 
NOTICE TO THE APPLICANT AT THE ADDRESS LISTED ON THE APPLICATION.  THE 
NOTICE OF DENIAL SHALL INFORM THE APPLICANT OF THE RIGHT TO APPEAL THE 
DENIAL AS PROVIDED FOR IN SECTION 1-7. 
 
22-3.7. MAINTAINING ACCURATE INFORMATION; VIOLATIONS. ALL APPLICANTS AND 
PERSONS HOLDING A LICENSE ISSUED PURSUANT TO THIS CHAPTER MUST 
PROVIDE WRITTEN NOTICE TO THE DIRECTOR OF ANY CHANGE IN INFORMATION 
SUBMITTED IN CONNECTION WITH AN APPLICATION FOR A LICENSE OR RENEWAL 
OF A LICENSE. THE NOTICE MUST BE PROVIDED TO THE DIRECTOR NOT LESS THAN 
10 DAYS BEFORE THE EFFECTIVE DATE OF THE CHANGE. A VIOLATION OF THIS 
SUBSECTION IS A CIVIL OFFENSE. 
 
22-3.8. TERM OF LICENSE; RENEWAL APPLICATION. ALL LICENSES ISSUED UNDER 
THIS CHAPTER ARE VALID ONLY FOR THE LICENSE TERM FOR WHICH IT IS ISSUED.  
EACH LICENSE EXPIRES ON JUNE 30TH OF EACH YEAR AND MUST BE RENEWED 
ON OR BEFORE JULY 1ST FOR THE NEXT RENEWAL PERIOD. EXCEPT WHERE THE 
CITY HAS RECEIVED A NEW APPLICATION ALONG WITH THE REQUISITE FEE, IT IS 
UNLAWFUL FOR ANY PERSON TO OPERATE A SHORT-TERM RENTAL AFTER THE 
EXPIRATION DATE LISTED ON THE SHORT-TERM RENTAL LICENSE. 
 
22-3.9. OPERATING WITHOUT A LICENSE; PENALTIES.  A SHORT-TERM RENTAL 
OWNER WHO OPERATES A SHORT-TERM RENTAL WITHOUT A LICENSE IS IN 
VIOLATION OF THIS CHAPTER AND SUBJECT TO CIVIL PENALTIES. IN ADDITION TO 
ANY OTHER PENALTY PURSUANT TO THE CHANDLER CITY CODE, THE CITY MAY 
IMPOSE A CIVIL PENALTY OF UP TO $1,000 PER MONTH AGAINST THE OWNER IF 
THE OWNER OR OWNER’S DESIGNEE FAILS TO APPLY FOR A LICENSE WITHIN 30 
DAYS OF RECEIVING A WRITTEN NOTICE OF VIOLATION FROM THE CITY.  
 
22-3.10. NON-TRANSFERABLE. A SHORT-TERM RENTAL LICENSE MAY NOT BE 
TRANSFERRED TO ANOTHER LOCATION OR PERSON. 
 
22-3.11. IMPLEMENTATION. THE DIRECTOR SHALL DEVELOP THE FORMS AND/OR 
DATABASE NECESSARY TO IMPLEMENT THIS SECTION.

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22-4. Operating requirements. 
 
22-4.1. A short term SHORT-TERM rental may not be used for nonresidential uses, including, but 
not limited to retail, restaurant, banquet hall, event space, or any event that requires a permit or 
license pursuant to a City ordinance or State law.  
 
22-4.2. A short term SHORT-TERM rental may not be rented, advertised, or used for any of the 
uses prohibited under A.R.S. § 9-500.39.  
 
22-4.3. A short term SHORT-TERM rental may not be rented, advertised, or used for occupancies 
exceeding those allowed under Chapter 29 of this Code.  
 
22-4.4. The neighborhood preservation requirements set forth in Chapter 30 of this Code apply to 
a short term SHORT-TERM rental.  
 
22-4.5. The residential parking requirements set forth in Chapter 35 of this Code apply to a short 
term SHORT-TERM rental.  
 
22-4.6. The following notice must be posted in a conspicuous place in the short term SHORT-
TERM rental:  
 
Notice: Using this property for the following purposes is prohibited:  
 
1. Any nonresidential use;  
 
2. Holding any event that requires a permit or license pursuant to a City ordinance or 
State law;  
 
3. Operating a retail business, restaurant, event center, banquet hall or similar use; 
  
4. Housing sex offenders;  
 
5. Operating or maintaining a sober living home;  
 
6. Selling liquor, illegal drugs, or pornography;  
 
7. Operating a nude or topless dancing establishment;  
 
8. Adult-oriented business;  
 
9. Any uses prohibited under A.R.S. § 9-500.39; or  
 
10. Any use that disturbs the peace and enjoyment of neighboring properties.  
 
The maximum occupancy of this residence is ___.

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22-4.7. A short term SHORT-TERM rental shall not be rented or offered for rent without a valid 
short term SHORT-TERM rental registration LICENSE under Section 22-3 and a valid transaction 
privilege tax license HELD BY THE SHORT-TERM RENTAL OWNER, under Arizona Revised 
Statutes Title 42.  
 
22-4.8. When requested by a Police Officer or City Code Inspector, the owner or owner's agent 
whose name appears on the short term rental registration, or another person with management 
authority regarding the short term rental must be available either in person or by telephone within 
sixty (60) minutes after receiving the request.  
 
22-5. Enforcement of chapter. 
 
A. The City, its officers, and its employees may enforce this chapter by one or more lawful 
means, including but not limited to voluntary compliance, civil citation, injunctive action, 
and criminal enforcement. The City may also require restitution.  
 
B. The City Manager shall designate those officers and employees of the City authorized to 
inspect short term rentals and other properties to determine compliance with this chapter. 
 
C. The remedies in this section are cumulative and the City may proceed under one or more 
concurrently.  
 
D. Any short term rental owner, agent, renter, or online lodging operator who causes, permits, 
facilitates, aides, or abets any violation of this chapter is subject to a civil penalty as 
follows:  
 
1. First offense, five hundred dollars ( $500.00).  
 
2. Second offense on the same property within a twelve-month period, one thousand 
dollars ($1,000.00) per offense.  
 
3. Third and subsequent offense on the same property within a twelve-month period, 
one thousand five hundred dollars ($1,500.00) per offense. 
 
E. A short term rental owner is subject to a separate civil penalty as set forth in paragraph D 
of this section for each verified violation occurring on the short term rental owner's 
property.  
 
F. Any short term rental owner, agent, renter, or online lodging operator who commits a 
violation of a provision of this chapter after previously having been found responsible for 
committing three (3) or more civil infractions of this chapter within a sixteen (16) month 
period, whether by admission, by payment of the fine, by default, or by judgment after 
hearing, shall be guilty of a Class 1 misdemeanor punishable as set forth in Section 1-8 of 
this Code. The City Prosecutor is authorized to file a Class 1 criminal misdemeanor 
complaint in the Chandler Municipal Court against such habitual offenders who violate

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this section. For purposes of calculating the sixteen (16) month period under this paragraph, 
the dates of the commission of the offenses are the determining factor.  
 
G. If the owner of a short term rental has obtained a short term rental registration and provided 
valid contact information as required under this chapter, the Director shall make a 
reasonable attempt to notify the owner or the owner's agent of any citation issued for a 
violation of a City ordinance or State law that occurred on or at the short term rental within 
seven (7) business days after issuance of the citation using the contact information the 
owner provided under Section 22-3.3. No such notice is required for an owner who has 
failed to obtain a short term rental registration and provide contact information as required 
under this chapter.  
 
22-5. EMERGENCY POINT-OF-CONTACT REQUIREMENTS. 
 
22-5.1. EMERGENCY RESPONSES. WHEN REQUESTED BY A POLICE OFFICER, THE 
OWNER OR EMERGENCY POINT-OF-CONTACT WHOSE NAME APPEARS ON THE 
LICENSE APPLICATION MUST BE ON THE SHORT-TERM RENTAL PREMISES OR BE 
AVAILABLE OVER THE PHONE OR BY TEXT WITHIN 60 MINUTES OF THE REQUEST.   
 
22-5.2. NON-EMERGENCY RESPONSES.  THE OWNER OR EMERGENCY POINT-OF-
CONTACT SHALL RESPOND TO ALL OTHER CITY INITIATED INQUIRIES RELATING 
TO THE SHORT-TERM RENTAL IN PERSON, OVER THE PHONE, BY E-MAIL, OR BY 
TEXT WITHIN 24 HOURS OF THE REQUEST.  
 
22-5.3. MAINTAINING ACCURATE EMERGENCY INFORMATION. ALL APPLICANTS AND 
PERSONS HOLDING LICENSES ISSUED PURSUANT TO THIS CHAPTER MUST GIVE 
PRIOR WRITTEN NOTICE TO THE DIRECTOR OF ANY CHANGE TO THE CONTACT 
INFORMATION PROVIDED TO THE CITY FOR THE EMERGENCY POINT-OF-
CONTACT. THE NOTICE SHALL BE PROVIDED TO THE CITY NOT LESS THAN TEN 
DAYS PRIOR TO THE EFFECTIVE DATE OF THE CHANGE.   
 
22-5.4. VIOLATIONS. IN ADDITION TO ANY OTHER PENALTY PURSUANT TO THE CITY 
CODE, A VIOLATION OF THIS SECTION SHALL BE A CIVIL OFFENSE.  
 
22-5.5. PENALTIES.  IN ADDITION TO ANY OTHER PENALTY PURSUANT TO THE CITY 
CODE, AN OWNER SHALL BE SUBJECT TO CIVIL PENALTIES OF UP TO $1,000 FOR 
EVERY 30 DAYS THE OWNER FAILS TO PROVIDE NOTICE TO THE CITY AS 
REQUIRED UNDER THIS SECTION. BEFORE IMPOSING THE INITIAL CIVIL PENALTY, 
THE CITY SHALL PROVIDE 30 DAYS’ NOTICE TO THE OWNER BY EMAILING OR 
MAILING A NOTICE OF VIOLATION TO THE OWNER’S EMAIL ADDRESS OR MAILING 
ADDRESS THAT WAS PROVIDED TO THE CITY. THE NOTICE OF THE VIOLATION 
SHALL INFORM THE APPLICANT OF THE RIGHT TO APPEAL THE DECISION AS 
PROVIDED FOR IN SECTION 1-7.  NOTWITHSTANDING THE DATE OF THE NOTICE OF 
VIOLATION, THE DATE FOR CALCULATING THE PENALTIES SHALL BE THE FIRST 
DAY FOLLOWING THE OWNER’S FAILURE TO PROVIDE THE NOTICE TO THE CITY 
REGARDING THE CHANGE.

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22-6. Notification to the Arizona Department of Revenue. 
 
A. Within 30 days after a verified violation, the Director shall notify the Arizona Department 
of Revenue and the owner of the short term rental of the verified violation.  
 
B. The notification provided under paragraph A of this section will include the amount of any 
civil penalty assessed against the owner of the short term rental under section 22-5(E) and 
any other information required by law.  
 
22-6. NEIGHBOR NOTIFICATION REQUIREMENTS. 
 
22-6.1. NEIGHBOR NOTIFICATION. BEFORE OFFERING A SHORT-TERM RENTAL FOR 
RENT FOR THE FIRST TIME, THE OWNER OR DESIGNEE MUST PROVIDE NEIGHBOR 
NOTIFICATION TO EACH RESIDENTIAL PROPERTY ADJACENT TO THE SHORT-
TERM RENTAL PROPERTY, INCLUDING THOSE PROPERTIES DIRECTLY ACROSS 
FROM THE SHORT-TERM RENTAL PROPERTY, DIAGONALLY BEHIND AND ACROSS 
THE STREET OF THE SHORT-TERM RENTAL PROPERTY, AND DIRECTLY BEHIND 
THE SHORT-TERM RENTAL PROPERTY. FOR PURPOSES OF THIS SECTION, THE 
PRESENCE OF A STREET OR ALLEY ADJACENT TO THE SHORT-TERM RENTAL 
PROPERTY DOES NOT NEGATE THE NEIGHBOR NOTIFICATION REQUIREMENT. THE 
CITY MAY WAIVE THIS REQUIREMENT IF A MAJOR ARTERIAL STREET, FREEWAY, 
CANAL, RAILROAD, OR OTHER GEOGRAPHIC FEATURE CREATES A REASONABLE 
BUFFER BETWEEN THE ADJACENT PROPERTY AND THE SHORT-TERM RENTAL 
PROPERTY. IF THE SHORT-TERM RENTAL PROPERTY IS IN A MULTI-FAMILY 
RESIDENTIAL BUILDING, THE NOTIFICATION MUST BE GIVEN TO EACH 
RESIDENTIAL UNIT ON THE SAME FLOOR AS THE SHORT-TERM RENTAL, AS WELL 
AS ANY UNIT DIRECTLY ABOVE OR BELOW THE SHORT-TERM RENTAL. THE 
NEIGHBOR NOTIFICATION MUST BE PROVIDED IN WRITING IN THE FORM 
REQUIRED BY THE CITY AND MUST INCLUDE THE FOLLOWING MINIMUM 
INFORMATION:  
 
(1) THE PHYSICAL ADDRESS OF THE SHORT-TERM RENTAL; AND 
 
(2) THE NAME, PHYSICAL ADDRESS, EMAIL ADDRESS, AND 24-HOUR 
TELEPHONE NUMBER OF THE EMERGENCY POINT-OF-CONTACT. 
 
22-6.2. ADDITIONAL NEIGHBOR NOTIFICATION REQUIRED. THE OWNER OR 
DESIGNEE MUST PROVIDE ADDITIONAL NEIGHBORHOOD NOTIFICATION IF THERE 
IS ANY CHANGE TO THE INFORMATION REQUIRED IN THIS SECTION. THE 
NOTIFICATION MUST BE GIVEN NO LATER THAN FIVE DAYS BEFORE EACH 
CHANGE. THE ADDITIONAL NOTIFICATION MUST BE PROVIDED IN THE MANNER 
REQUIRED BY SECTION 22-6.1.  
 
22-6.3. ATTESTATION. AT THE TIME OF THE APPLICATION THE OWNER OR DESIGNEE 
SHALL PROVIDE TO THE CITY AN ATTESTATION OF COMPLIANCE WITH THE

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NEIGHBOR NOTIFICATION REQUIRED BY THIS SECTION. THE APPLICANT MUST 
COMPLETE THE NEIGHBOR NOTIFICATION BEFORE APPLYING FOR A SHORT-TERM 
RENTAL LICENSE. 
 
22-6.4. VIOLATIONS. IN ADDITION TO ANY OTHER PENALTY PURSUANT TO THE CITY 
CODE, A VIOLATION OF THIS SECTION IS A CIVIL OFFENSE.22-5. ENFORCEMENT OF 
CHAPTER. 
 
22-7. ADVERTISEMENT REQUIREMENTS. 
 
22-7.1. REQUIRED DISCLOSURE. THE OWNER OR OWNER’S DESIGNEE MUST 
DISPLAY THE LICENSE NUMBER ISSUED BY THE CITY AND THE TRANSACTION 
PRIVILEGE TAX LICENSE NUMBER ISSUED BY THE ARIZONA DEPARTMENT OF 
REVENUE IN ACCORDANCE WITH A.R.S. 42-5042 ON EACH ADVERTISEMENT FOR A 
SHORT-TERM RENTAL, INCLUDING BUT NOT LIMITED TO ANY ADVERTISEMENTS 
POSTED ON AN ONLINE LODGING MARKETPLACE.  
 
22-7.2. VIOLATIONS. IN ADDITION TO ANY OTHER PENALTY PURSUANT TO THE CITY 
CODE, A VIOLATION OF THIS SECTION IS A CIVIL OFFENSE. EACH ADVERTISEMENT 
IN VIOLATION OF THIS SECTION CONSTITUTES A SEPARATE VIOLATION.  
 
22-8. POSTING ON PROPERTY REQUIREMENTS. 
 
22-8.1. ON-SITE POSTING REQUIRED. THE OWNER OF THE SHORT-TERM RENTAL 
MUST DISPLAY THE NAME, PHONE NUMBER, AND EMAIL ADDRESS OF THE OWNER 
(OR DESIGNEE) AND EMERGENCY POINT-OF-CONTACT IN A CONSPICUOUS PLACE 
ON AN INTERIOR WALL WITHIN THREE FEET OF THE PRIMARY ENTRANCE OF THE 
SHORT-TERM RENTAL. 
 
22-8.2. FAILURE TO COMPLY. IN ADDITION TO ANY OTHER PENALTY PURSUANT TO 
THE CITY CODE, A VIOLATION OF THIS SECTION IS A CIVIL OFFENSE. EACH DAY A 
SHORT-TERM RENTAL DOES NOT DISPLAY THE INFORMATION REQUIRED BY THIS 
SECTION SHALL CONSTITUTE A SEPARATE VIOLATION. 
 
22-9. LICENSE SUSPENSION. 
 
22-9.1. THE CITY MAY INITIATE AN ADMINISTRATIVE PROCESS TO SUSPEND A 
SHORT-TERM RENTAL LICENSE FOR A PERIOD OF UP TO 12 MONTHS FOR ANY OF 
THE FOLLOWING: 
 
A. 
THREE VERIFIED VIOLATIONS OF THIS CHAPTER WITHIN A 12-MONTH 
PERIOD, NOT INCLUDING ANY SUCH VIOLATION BASED ON AN 
AESTHETIC, SOLID WASTE DISPOSAL, OR VEHICLE PARKING VIOLATION 
THAT IS NOT ALSO A SERIOUS THREAT TO PUBLIC HEALTH AND SAFETY.

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B. 
ONE VERIFIED VIOLATION THAT RESULTS IN OR CONSTITUTES ANY OF 
THE FOLLOWING: 
 
1) A FELONY OFFENSE COMMITTED AT OR IN THE VICINITY OF A SHORT-
TERM RENTAL BY THE OWNER OF THE SHORT-TERM RENTAL OR BY 
THE OWNER’S DESIGNEE; 
 
2) A SERIOUS PHYSICAL INJURY OR WRONGFUL DEATH AT OR RELATED 
TO A SHORT-TERM RENTAL RESULTING FROM THE KNOWING, 
INTENTIONAL, OR RECKLESS CONDUCT OF THE OWNER OF THE 
SHORT-TERM RENTAL OR THE OWNER’S DESIGNEE; 
 
3) THE OWNER OF THE SHORT-TERM RENTAL OR THE OWNER’S 
DESIGNEE KNOWINGLY OR INTENTIONALLY HOUSING A SEX 
OFFENDER, ALLOWING OFFENSES RELATED TO ADULT-ORIENTED 
BUSINESSES, SEXUAL OFFENSES, OR PROSTITUTION, OR OPERATING 
OR MAINTAINING A SOBER LIVING HOME AT THE SHORT-TERM 
RENTAL LOCATION; OR 
 
4) THE OWNER OF THE SHORT-TERM RENTAL OR THE OWNER’S 
DESIGNEE KNOWINGLY OR INTENTIONALLY ALLOWING THE USE OF 
A SHORT-TERM RENTAL FOR A SPECIAL EVENT THAT WOULD 
OTHERWISE REQUIRE A PERMIT OR LICENSE PURSUANT TO THE CITY 
CODE OR A STATE LAW OR RULE OR FOR A RETAIL, RESTAURANT, 
BANQUET SPACE OR OTHER SIMILAR USE. 
 
C. 
IF A SHORT-TERM RENTAL OWNER HAS OTHER SHORT-TERM RENTAL 
LICENSES FOR MULTIPLE PROPERTIES, AND THAT OWNER HAS HAD A 
LICENSE SUSPENDED UNDER THIS SECTION, THE DIRECTOR MAY 
SUSPEND THE OTHER LICENSES HELD BY THE OWNER UPON A FINDING 
THAT THE OWNER’S CONTINUED OPERATION OF OTHER SHORT-TERM 
RENTALS WOULD POSE A SERIOUS THREAT TO PUBLIC HEALTH AND 
SAFETY.   
 
22-9.2. APPEALS. A DECISION TO SUSPEND A LICENSE MAY BE APPEALED BY THE 
OWNER AS SET FORTH IN SECTION 1-7. 
 
22-10. ENFORCEMENT OF CHAPTER; PENALTIES. 
 
A. THE CITY, ITS OFFICERS, AND ITS EMPLOYEES MAY ENFORCE THIS 
CHAPTER BY ONE OR MORE LAWFUL MEANS, INCLUDING BUT NOT LIMITED 
TO VOLUNTARY COMPLIANCE, CIVIL CITATION, INJUNCTIVE ACTION, AND 
CRIMINAL PROSECUTION FOR RECIDIVIST OFFENDERS. THE CITY MAY 
ALSO REQUIRE RESTITUTION.

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B. EXCEPT AS OTHERWISE PROVIDED IN THIS CHAPTER OR STATE LAW, THIS 
CHAPTER MAY BE ENFORCED PURSUANT TO ARTICLE II OF CHAPTER 30 OF 
THIS CODE. 
 
C. THE CITY MANAGER SHALL DESIGNATE THOSE OFFICERS AND EMPLOYEES 
OF THE CITY AUTHORIZED TO DETERMINE COMPLIANCE WITH THIS 
CHAPTER.  
 
D. IN ADDITION TO ANY OTHER PENALTY PURSUANT TO THE CITY CODE, AND 
NOTWITHSTANDING ANY OTHER LAW, THE CITY MAY IMPOSE A CIVIL 
PENALTY OF THE FOLLOWING AMOUNTS AGAINST AN OWNER IF THE 
OWNER CAUSES, ALLOWS, FACILITATES, AIDES, OR ABETS A VERIFIED 
VIOLATION OF ANY PROVISION OF THIS CHAPTER OR FAILS TO PERFORM 
ANY ACT OR DUTY REQUIRED BY THIS CHAPTER, RELATED TO THE SAME 
SHORT-TERM RENTAL PROPERTY WITHIN THE SAME 12-MONTH PERIOD: 
 
1) UP TO $500 OR UP TO AN AMOUNT EQUAL TO ONE NIGHT’S RENT FOR 
THE SHORT-TERM RENTAL AS ADVERTISED, WHICHEVER IS 
GREATER, FOR THE FIRST VIOLATION. 
 
2) UP TO $1,000 OR UP TO AN AMOUNT EQUAL TO TWO NIGHTS’ RENT 
FOR THE SHORT-TERM RENTAL AS ADVERTISED, WHICHEVER IS 
GREATER, FOR THE SECOND VIOLATION. 
 
3) UP TO $3,500 OR UP TO AN AMOUNT EQUAL TO THREE NIGHTS’ RENT 
FOR THE SHORT-TERM RENTAL AS ADVERTISED, WHICHEVER IS 
GREATER, FOR A THIRD AND ANY SUBSEQUENT VIOLATION. 
 
IF MULTIPLE VIOLATIONS ARISE OUT OF THE SAME RESPONSE TO AN 
INCIDENT 
AT 
A 
SHORT-TERM 
RENTAL, 
THOSE 
VIOLATIONS ARE 
CONSIDERED ONE VIOLATION FOR THE PURPOSE OF ASSESSING CIVIL 
PENALTIES. 
 
E. IN ADDITION TO ANY OTHER PENALTY PURSUANT TO THE CODE, ANY 
PROPERTY THAT OPERATES AS A SHORT-TERM RENTAL AND FAILS TO 
APPLY FOR SHORT-TERM RENTAL LICENSE IN ACCORDANCE WITH THIS 
CHAPTER WITHIN THIRTY (30) DAYS OF THE APPLICATION PROCESS BEING 
MADE AVAILABLE BY THE CITY, MUST CEASE OPERATIONS IMMEDIATELY. 
IN ADDITION TO ANY FINES IMPOSED PURSUANT TO THIS SECTION, THE 
CITY MAY IMPOSE A CIVIL PENALTY OF UP TO ONE THOUSAND DOLLARS 
($1,000) PER MONTH AGAINST THE OWNER IF THE OWNER OR OWNER’S 
DESIGNEE FAILS TO APPLY WITHIN THIRTY (30) DAYS OF RECEIVING 
WRITTEN NOTICE OF THE FAILURE TO COMPLY WITH THIS CHAPTER.

13 
22-11. APPEALS. 
 
A. ANY PERSON AGGRIEVED BY ANY DECISION WITH RESPECT TO THE DENIAL 
OF OR A REFUSAL TO ISSUE A SHORT-TERM RENTAL LICENSE, THE 
SUSPENSION OF A SHORT-TERM RENTAL LICENSE, OR A PENALTY IMPOSED 
PURSUANT TO THIS CHAPTER MAY APPEAL THE DECISION BY FILING A 
WRITTEN NOTICE WITHIN TEN CALENDAR DAYS FROM THE DATE OF THE 
DECISION LETTER IN ACCORDANCE WITH THE PROVISIONS SET FORTH IN 
SECTION 1-7. THE NOTICE OF APPEAL SHALL SET FORTH WITH SPECIFICITY 
THE FACTUAL GROUNDS FOR THE APPEAL.   
 
B. AN APPEAL UNDER THIS SECTION DOES NOT OPERATE AS A STAY OF THE 
LICENSE SUSPENSION. 
 
C. THIS SECTION IS NOT APPLICABLE TO JUDICIAL ACTIONS BROUGHT 
PURSUANT TO SECTION 22-12 OR TO PENALTIES INCLUDING FINES IMPOSED 
BY A COURT. 
 
22-12. JUDICIAL RELIEF. 
 
A. NOTWITHSTANDING SECTION 22-9, ANY ATTEMPTED OR COMPLETED 
FELONY ACT, ARISING FROM THE OCCUPANCY OR USE OF A SHORT-TERM 
RENTAL THAT RESULTS IN A DEATH, OR ACTUAL OR ATTEMPTED SERIOUS 
PHYSICAL INJURY, SHALL BE GROUNDS FOR JUDICIAL RELIEF IN THE FORM 
OF A SUSPENSION OF THE PROPERTY'S USE AS A SHORT-TERM RENTAL FOR 
A PERIOD THAT SHALL NOT EXCEED 12 MONTHS. 
 
B. THE CITY ATTORNEY MAY INITIATE PROCEEDINGS IN THE CITY COURT OR 
OTHER COURT OF COMPETENT JURISDICTION TO ENFORCE THIS SECTION. 
 
22-13. RECIDIVIST OFFENDERS. 
 
ANY PERSON DEEMED TO BE A RECIDIVIST OFFENDER SHALL BE PENALIZED 
SUBJECT TO THE PROVISIONS OF SECTION 1-8.7.B. OF THE CITY CODE.