DEI Strategic Plan Overview

City of Chandler — Work Session (2023-04-13)

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2023
Strategic Plan
Diversity, Equity & Inclusion (DEI)
April 13, 2023
City Council Worksession

2023 – 2025 Strategic Framework Direction
Focus area: Quality of Life
Partnerships, volunteerism 
and consistent processes 
that foster recreational and 
cultural activities relevant 
to all residents.
Activities and entertainment 
that capitalize on Chandler’s 
culture, unique history and 
captivating arts and music 
scene.
Unique amenities and 
experiences that attract 
people to Chandler.
Cultivation of a community 
and municipal organization 
that values diversity, equity 
and inclusion.
Chandler City Council

Agenda
• Timeline of Events
• Vision & Mission
• DEI Priorities
• Strategic Plan Goals & Objectives
• Next Steps

• Mayor proclamation, diversity survey & presentation 
of results to Council   July – December 2020
• Strategic Framework - commitment to diversity, 
equity and inclusivity through an update to 
Chandler’s Brand Statement  May 2021
• City Council approves contract with CPS HR for DEI 
Assessment. City-wide DEI Assessment (focus 
groups, survey and evaluations)   October 2021 – June 
2022
• CPS HR Assessment Final Report to HRC and City 
Council   September 2022
Timeline of Events

DEI Vision:
The City of Chandler is home to a talented, diverse and inclusive community that celebrates 
and honors the contributions and experiences of all residents and employees.
DEI Mission:
Diversity, equity and inclusion are fundamental values to the City of Chandler. We strive to
cultivate a community and municipal organization that values, supports and embraces 
diversity while simultaneously creating a more inclusive and equitable place to live, work 
and thrive.
Human Relations Commission Mission:
Elevating and celebrating the diverse population of Chandler through ongoing engagement 
in multicultural, educational and inclusive efforts so that everyone is valued and has the 
opportunity to thrive.
Vision & Mission

DEI Priorities
• Community Events
• Education
• Advocacy
• Collaboration

Strategic 
Plan Goals
GOAL 1. Communicate
Create compelling messages and 
manage diverse opportunities for sharing 
DEI messaging. Create additional 
opportunities for dialogue that encourage 
all residents and employees to see the 
importance of DEI to their personal 
success and the success of the City.

1.1 Incorporate inclusive communication methods 
to reach diverse communities.
1.2 Communicate pathways towards inclusion in 
the City.
1.3 Develop marketing strategy.
1.4 Educate and train hiring staff with competency 
tools to create DEI standard practices in hiring.
GOAL 1. Communicate

GOAL 2. Connect
Cultivate connections with organizations 
and individuals to drive collaboration, 
nurture healthy working relationships, 
and promote knowledge-sharing. The 
more connected we are, the more 
inclusive our workplace and community 
will be.

2.1 Work with community groups to advise, support and 
promote events showcasing Chandler’s diverse 
community.
2.2 Enhance the support and process of bringing 
nonprofits together towards the spirit of collaboration 
and compassion to best serve Chandler.
2.3 Stay apprised of sensitive and timely DEI topics and 
connect with organizations in programming for these 
topics.
GOAL 2. Connect

GOAL 3. Develop
Strengthen recruitment and retention 
efforts and support pathways for 
advancement for diverse candidates 
throughout all levels of the organization. 
Additionally, create a work environment of 
inclusivity and authenticity for employees.

3.1 Highlight Chandler as a diverse and
inclusive workplace.
3.2 Enhance DEI training, leadership development 
and cultural awareness throughout the 
organization.
3.3 Educate and train hiring staff with competency 
tools to create DEI standard practices in hiring.
GOAL 3. Develop

GOAL 4. Innovate
Advance our DEI mission to improve 
the consistency of desired outcomes by 
developing and/or strengthening 
policies and procedures while utilizing 
technology.

4.1 Consult with Information Technology to assess current 
DEI process methods and identify innovative technology 
solutions that further advance these processes.
4.2 Grow and develop partnerships to collaboratively 
work on digital equity solutions.
4.3 Educate and update, as necessary, external and 
internal policies, programs, practices and procedures to 
ensure Chandler remains a diverse, equitable and 
inclusive city.
GOAL 4. Innovate

GOAL 5. Assess
Continually look for opportunities to re-
evaluate and improve DEI’s 
measurement of success through 
solicitation of feedback from both the 
community and the municipal 
organization.

5.1 Establish criteria and a defining matrix for DEI efforts 
and implement across the City and municipal 
organization.
5.2 Create an evaluation tool that can be used at all DEI 
activities and events to assess the direction of programing.
5.3 Host an annual Human Relations Commission year-in-
review meeting to assess DEI division programs, 
partnerships, measurables and areas of success and 
potential growth.
GOAL 5. Assess

Next Steps
•
Meet with Chandler HRC Subcommittee to begin work on 
Strategic Plan Objectives.
•
5.1 Establish criteria and a defining matrix for DEI efforts and 
implement across the City and municipal organization.
a. Define DEI dimensions, establish baseline measures, set targets, 
establish accountability and tracking of results.

Questions?