Presentation

City of Chandler — Regular Meeting (2023-04-10)

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Quality of Life Subcommittee
Proposed Community Service Fee Changes 
5th Floor Large Conf Room | April 10, 2023 | 2 p.m.

Overview
Annual Fee Schedule Review
• Departments review fees annually as part of budget process
• Effective date would start at the beginning of the new budget 
year (July 1, 2023), but could be set later to accommodate 
communication, posting, or system changes

Overview 
Fee Characteristics
• Fees assessed for use of facilities or 
services benefiting specific groups
• Ensures taxes charged to support general 
services benefit all
• Fees reflect recovery of cost to provide 
service, unless market demands lower 
rate
• Authority to charge must exist in City 
Code (fee amounts and specifics set by 
resolution)

Process follows City Code 2-17; The Establishment 
and Modification of Fees and Rates
Date of Action
Departments propose fee updates and discuss with City 
Manager during budget process (verify City Code authority exists 
to charge new fees)
Jan/Feb 2023
Stakeholder, Commission, Boards and/or Council Subcommittee 
reviews
Feb/Apr 2023
Post Notice of Intention and proposed new/modified fee 
summary online for at least 60 days and distribute through 
social media
Apr 28, 2023
Publish Notice of Intention to Amend the Citywide Fee Schedule, 
15 days prior to Council action, as well as social media postings.  
Schedule Council agenda Action item. 
Jun 14, 2023
Action on 
Jun 29, 2023
Overview – Fee Change Schedule

Community Services Fees 
Change Proposal

Fee Policy & Procedure
Community Services Department

Fee Policy & Procedure
Establish fees for offering a wide range of services and 
activities while maintaining principles of equity and efficiency
FEE TYPES
1. Fees for registration-based classes, programs, 
and activities 
2. Fees for facility uses, services, rentals, 
admissions, and permits

Fee Categories
Direct Cost 
Recovery
1
Community Programs, Services, and Facilities
0  - 49%
2
Enhanced or Specialized Services, Programs, and 
Facilities
50 - 99%
3
Exclusive Use of Programs, Services, and Facilities
100%
4
Intergovernmental Agreements and Affiliations
Mutual agreement
5
Enhanced Contractual Programs and Services
Negotiated
Fee Policy & Procedure

Fee Policy & Procedure
All fees for department registration-based classes, programs, and 
activities shall be established and approved by the Community 
Services Director using formulas in accordance with this approved 
fee policy and adopted by Council Resolution [Ch.§31-21.B] 
All fees for non-registration-based services, facility
use, issuance of permits and licenses will be 
reviewed by the Park and Recreation Board and 
approved by the Council Resolution  [Ch.§31-21.A]

Proposed Fee Increases FY 2023-24
• Average 34% increase in staff costs (ex. lifeguards $12.60 to $16.93/hr)
• Average 8+% increase in supply costs (ex. chemicals/cleaning/materials)

Aquatics Fees
Service / Space
$ Today
(res/non-res)
$ Proposed 
(res/non-res)
% 
Last 
Updated
Revenue 
Pool Admission Fee - Youth
$1.00
$2.00
100%
FY2010
$125,000
Pool Admission Fee - Adult
$2.25
$4.00
77.8%
FY2010
$130,000
Pool Admission Fee - Senior
$1.25
$2.00
60%
FY2010
$8,500
Pool Pass - Youth (15 Punches)
$11.25/
$16.00
$23.00/
$30.00
104%
FY2010
$1,920
Pool Pass - Adult (15 Punches)
$25.50/
$35.00
$45.00/
$60.00
76.5%
FY2010
$2,229
Pool Pass - Youth (30 Punches)
$15.00/
$21.00
$30.00/
$60.00
100%
FY2010
$1,236
Pool Pass - Adult (30 Punches)
$33.75/
$46.00
$60.00/
$120.00
77.8%
FY2010
$1,957
Annual Pool Pass - Family of 4
$112.00
$136.00
21%
FY2010
$7,704
Annual Pool Pass –
Additional Fam Member
$15.00
$18.00
20%
FY2010
$120
Swim Team Use Per Lane
$15 /HR
$5 / Lane
Varies
FY2010
$148,300

Aquatics Lessons
No Fee
Change
Proposed

Current Community Rec Programs:
(Class Length + Prep Time) x # of days x 2.75 Factor Rate
(includes wages) + $3 Admin = participant cost
Proposed:   
(Class Length + Prep Time) x # of days x 3.75
Factor Rate (includes wages) + $ Program Supply Cost pp + $5
Admin = participant cost
Program Formulas
In FY 2021-22, 68,438 individuals participated in Community Recreation Programs, 
generating $239,284 in revenue.  Last fee change was July 1, 2019.
Current Specialized Fitness Classes:
(Class Length + Prep Time) x # of days x 4.5 Factor Rate (includes wages) + $3 Admin = participant
Proposed: 
(Class Length + Prep Time) x # of days x 5.5 Factor Rate (includes wages) + $5 Admin = participant

Program/Pass Fees
Program/Service
$ Today
(res/non-res)
$ Proposed
(res/non-res)
% 
Last Updated
Annual
Revenue
Fit Pass 6 Month - Active Adult
New 
$150/$203
New
$3,000
Fit Pass 6 Month - Adult
New
$150/$203
New
$3,000
Fit Pass 6 Month - Teen
New
$113/$152
New
$1,100
Fit Pass 6 Month - Youth
New
$100/$135
New
$500
Fit Pass 6 Month - 2 person
New
$250/$337.50
New
$5,000
Fit Pass 6 Month 
- Additional Family Dependent
New
$25/$34
New
$200
Fit Passes 6 Month - Family 
- (2 Adults & 4 Dependents)
New
$300/$405
New
$3,000
Childwatch - Daily
$2.50/$4.00
$3.00/$5.00
20%
2007
<$500
Childwatch - Monthly
$20/$27
$24/$33
20%
2009
<$500
Childwatch - Add Child/Month
$10/$14
$12/$17
20%
2009
<$500
Childwatch - Punch Pass (20)
$40/$54
$50/$68
25%
2007
<$500

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Facility Rental Fees
Recreation
Service / Space
$ Today
(res/non-res/comm)
$ Proposed
(res/non-res/comm)
% 
Last 
Updated
Yearly 
Revenue
Tennis Court - A.M., 1.5 hours
$2.50/$4
$3.00/$4.50
20%
2019
$3,900
Tennis Court - P.M., 1.5 hours
$3.50/$5.00
$4.00/$5.50
15%
2019
$3,000
Multipurpose Room - Small
$56/$76/$84 $65/$88/$98
15%
2013
$1,300
Multipurpose Room - Medium
$85/$115/$128 $91/$123/$137
15%
2016
$6,600
Multipurpose Room – Large
$125/$169/$188 $144/$195/$216
15%
2012
$5,100
Set-up Fee - Room 
Reservations
$25/$34/$38 $50/$68/$75
100%
2007
$4,800

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Facility Rental Fees
Parks
Service / Space
$ Today
(res/non-res/comm)
$ Proposed
(res/non-res/comm)
% 
Last Updated
Revenue
Pavilion Rental Corporate Size
$56/HR
$70/HR
25%
2013
$14,000
Pavilion Rental Large Size
$23/$32
$29/$40/$44
25%
2016
$2,000
Pavilion Rental Medium Size
$16/$22
$20/$27/$30
25%
2016
$22,700
Pavilion Rental Medium Size - Entire 
Cluster
$48/$65
$60/$81/$90
25%
2016
Included 
Pavilion Rental Small Size
$8/$11
$10/$14/$15
25%
2016
$2,300
Field Preparation After-Hour
$35/$48/$53
$60/$81/$90
71%
2009
$6,000
Field Preparation
$25/$34/$38
$40/$54/$60
60%
2006
$1,000
1/2 Multi Use Field Reservation No 
Lights
$5.50/$8
$7/$10/$11
25%
2016
$0 - nominal
Ball Field Reservation -
Tournaments/Leagues
$11/$15/$17
$14/$19/$21
25%
2016
$45,600
Ball Field Reservation - No Lights
$11/$15
$14/$19/$21
25%
2016
$13,000

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Stakeholder Notice & Feedback 
Swim & Dive Clubs  - Intro meetings held with each
CYSA - WebEx Meetings  2/24
Tennis Center - 2/28, 3/2 in person  (no participation)
Athletic Field Tournament Users – WebEx 3/8 
With direction/support, staff will post and provide 
direct contact via email with invite to Park & Recreation 
Board Meeting to be scheduled.

Actions
Date
Council Subcommittee
Apr 10, 2023
Park and Recreation Board
Apr 19, 2023
Post Notice of Intention and proposed new/modified 
fee summary online for at least 60 days and distribute 
through social media
Apr 28, 2023
Publish Notice of Intention to Amend the Citywide Fee 
Schedule, 15 days prior to Council action, as well as 
social media postings
Jun 14, 2023
Council Action Item
Jun 29, 2023
Implementation Dates (Community Services only)
Nov 1,  2023
Next Steps

Thank you!
Questions?