Performance Indicators Nov 22 - Jun 23

City of Chandler — Study Session (2023-07-17)

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Recruitment Campaign
Advertising Performance Overview
CITY OF CHANDLER
July 10, 2023

Executive 
Summary
November 2022 – June 2023
With 22.5+ million campaign impressions, the City of Chandler 
saw a 126% increase in number of job interest cards received 
Comparison of Jan-Jun 2022 (2,874 submissions) to Jan-Jun 2023 (6,503 submissions)
Nearly 10 times more average website page views per month 
since campaign launch
Comparison of City’s career page 8 months prior to campaign launch (2,769 avg. 
views/month) to JoinTeamChandler.com’s first 8 months (27,034 avg. views/month) 
An average of nearly 20 people a day seeking to learn more 
about Chandler occupations from Google Paid Search (PPC) 
platform alone
4,717 potential applicants clicked on the “Apply Today” button or made a phone call 
via Google Paid Search platform over the course of 8 months

Executive 
Summary
November 2022 – June 2023
Google Display delivered more than 7 million impressions 
across the region, 40% more than estimated at the beginning 
of the campaign
Join Team Chandler videos were viewed in their entirety nearly 
half a million times on YouTube
The Team Chandler message was shown more than 10 million 
times on Facebook with 85,543 clicks for an efficiency rate 
nearly double the industry average (0.80% vs. 0.42%)*
The campaign earned a 50% higher click through rate than the 
average LinkedIn campaign demonstrating the creative and 
messaging is resonating with this platform’s highly targeted 
audience (0.67% vs. 0.44%)**
*Wordstream
**LinkedIn

Key Term 
Definitions
Below are definitions for terms utilized within reporting:
§
Page Views: Number of times a website page is viewed (includes 
multiple views from the same device)
§
Impressions: Number of times a campaign ad is shown on a given 
platform
§
Clicks: Action taken to visit JoinTeamChandler.com via a campaign 
ad
§
“Apply Today” Clicks: Number of times an individual has clicked 
on a campaign ad and then clicked on any of the Apply Today or 
Apply Now buttons on JoinTeamChandler.com
§
Industry Average: Standard benchmark related to given industry 
for platforms like Google and Facebook. Allows the opportunity to 
measure campaign performance against similar 
career/employment campaigns.