Minutes of the Study Session of August 14, 2023

City of Chandler — Regular Meeting (2023-09-18)

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Meeting Minutes 
City Council Study Session 
 
August 14, 2023 | 6:00 p.m. 
Chandler City Council Chambers  
88 E. Chicago St., Chandler, AZ 
 
 
Call to Order 
The meeting was called to order by Mayor Kevin Hartke at 6:21 p.m. 
 
Roll Call 
Council Attendance 
 
 
 
 
Appointee Attendance 
Mayor Kevin Hartke  
 
 
 
 
Josh Wright, City Manager 
Vice Mayor Matt Orlando  
 
 
 
Kelly Schwab, City Attorney  
Councilmember OD Harris  
 
 
 
Dana DeLong, City Clerk 
Councilmember Mark Stewart 
 
 
 
  
Councilmember Christine Ellis 
  
 
 
Councilmember Jane Poston 
 
 
 
 
Councilmember Angel Encinas 
 
Consent Agenda and Discussion 
Discussion was held on items 2, 3, 6, 8, 19, and 22. 
 
Airport 
1. 
Resolution No. 5724, Authorizing Airport Development Grant Agreements with ADOT 
Move City Council pass and adopt Resolution No. 5724 authorizing the City to enter into 
agreements with the Arizona Department of Transportation to accept Airport Development 
Grants in a total amount not to exceed $50,000 for the design of the Runway 4R-22L 
Rehabilitation Project (AI2202), replacement of the airport's automated weather 
observation system (AWOS) (AI2206), and the design of runway end identification lights 
(REILs) for Runway 4L-22R (AI2207), and authorizing the City Manager, or designee, to 
execute the grant agreements. 
   
City Manager 
2. 
Resolution No. 5725 Tremaine Park Irrigation Water Delivery District

Page 2 of 15 
 
Move City Council pass and adopt Resolution No. 5725 endorsing the creation of the 
Tremaine Park Irrigation Water Delivery District. 
 
COUNCILMEMBER POSTON asked for more information on the community-generated concept, 
rather than imposing it on residents, and addressing concerns about the processes in those areas. 
 
RYAN PETERS, Strategic Initiatives Director, discussed the formation of special districts in an 
irrigation water delivery district, governed by state statute. The proposed district's boundaries are 
drawn around the neighborhood, and council endorses the process. If successful, the district will 
be petitioned by the county, with SRP providing water service and pipe repairs. 
 
COUNCILMEMBER POSTON said that the residents have done their best to ensure everyone is 
aware of the situation. 
 
MR. PETERS said several neighborhood residents confirmed their endorsement, with 21-22 
emailing the city, confirming their support, despite one opposition. They also conducted extensive 
outreach. 
 
3. 
Resolution No. 5721, Authorizing an Amendment to the Intergovernmental Agreement 
Between the Regional Public Transportation Authority (RPTA) and the City of Chandler to 
Provide Fixed Route Bus, Paratransit and Ridechoice Service for Fiscal Year 2023-2024 
 
Move City Council pass and adopt Resolution No. 5721 authorizing an amendment to the 
Intergovernmental Agreement between the Regional Public Transportation Authority 
(RPTA) and the City of Chandler to provide Fixed Route Bus, Paratransit, and RideChoice 
service for Fiscal Year 2023-2024, in the estimated amount of $465,573. 
 
MAYOR HARTKE requested a brief presentation comparing the value this year and last.  
 
JASON CRAMPTON, Transportation Planning Manager, said that compared to last year, they 
requested zero general fund dollars for Valley Metro Bus Paratransit and Ride Choice Services, 
requesting $1.7 million between local and state lottery proceeds. Revenue was made up of 
regional funding, adjusting local contributions accordingly. 
 
VICE MAYOR ORLANDO said that the general fund will not be utilized to subsidize the additional 
dollars. 
 
MR. CRAMPTON responded that the same level of service is provided but with a different funding 
source. 
 
MAYOR HARTKE invited Jessica Mefford-Miller, Chief Executive Officer with Valley Metro, to provide 
comments.

Page 3 of 15 
 
MS. MEFFORD-MILLER said Valley Metro has been shifting its funding allocation this year, 
collaborating with the City of Chandler and other member towns to understand how to fund 
regional services. The Intergovernmental Agreement supports the cost of operating and 
maintaining bus service, Paratransit Service, and Ride Choice in the City of Chandler. The new 
operations and maintenance contracts for East Valley, including the City of Chandler, will take 
effect on January 1, 2024. A new contract for Paratransit service will begin on October 1, 2023. The 
ongoing Chandler Air Park Flexible Transit study aims to expand the flexible service across the City 
of Chandler, with the Town of Gilbert as a partner. The City is also working closely with the City of 
Chandler Police on Operation Blue Ride, focusing on creating a more secure bus system. The 
efforts are focusing on the Arizona Avenue route, with the public safety team members and 
Chandler Law enforcement. 
 
COUNCILMEMBER STEWART said that the popularity of Micro-Transit transportation in the 
suburbs could potentially lead to a reduction in ridership on large buses, suggesting a potential 
sustainability story in promoting more micro transit and reducing empty buses. 
 
MS. MEFFORD-MILLER said Micro-Transit is a flexible, demand-responsive service that uses 
smaller vehicles, such as minivans, for small numbers of people. It operates within a fixed zone, 
unlike Uber, which operates within a local zone. Micro-Transit is ideal for longer trips and feeds 
customers into the public transit system. However, it would require many vehicles to replace 
busier corridors like Arizona Avenue in Chandler. The service is working with the west valley, 
Gilbert, and in Mesa, but not every market and community is suitable for it. 
 
COUNCILMEMBER ELLIS asked about the upcoming transition of a new operator, stating that a 
seamless transition could potentially disrupt service due to various factors and asked what were 
the measures to ensure seamless service for all users. 
 
MS. MEFFORD-MILLER said Valley Metro is working with a new operator to transition contracts, 
starting their performance period on January 1. The new operator has submitted a comprehensive 
transition plan, and Valley Metro is working with the contractor to ensure a seamless transition, 
ensuring continuity of service for customers and employment for valued team members. 
 
COUNCILMEMBER HARRIS asked about the effectiveness of Proposition 400 in preserving the 
member seat, as it is part of the region and transportation efforts being pursued. 
 
MS. MEFFORD-MILLER said the enabling legislation, signed by Governor Hobbs, increases public 
transportation funding from the regional half-asset sales tax. Proposition 400 would allocate 37% 
of the half-cent sales tax to public transit, allowing for a higher level of service in the fastest-
growing county. This could include additional frequency and geographic scope for buses, as well 
as a mix of Micro-Transit services. Public transportation funds are a mix of federal and local 
sources, varying by project and community.

Page 4 of 15 
 
COUNCILMEMBER ELLIS said the process of rails appears to be more tailored to the community's 
needs, as explained in the provided explanation. 
 
MS. MEFFORD-MILLER said the community's transit needs are expected to increase an overall 
demand. 
 
COUNCILMEMBER ELLIS stated that they wanted to alleviate concerns about the rails. They 
acknowledged that the process might seem tailored to the community's needs and requested 
clarification on whether that was the case. 
 
MS. MEFFORD-MILLER said that the community's transit needs are expected to increase. 
 
COUNCILMEMBER ELLIS said the importance of Micro-Transit, a funding system that caters to the 
unique needs of each community. this funding will enable the delivery of services where and how 
they are needed, ensuring that everyone gets the care they need. 
 
MS. MEFFORD-MILLER said that new funding from a half-cent sales tax may restrict light rail, 
streetcar construction, bus service, and preventative maintenance, but ongoing discussions about 
Micro-Transit eligibility and applicability will occur at the Maricopa Association of Governments 
level. 
 
COUNCILMEMBER ELLIS inquired about Ms. Mefford-Miller's familiarity with our Flex Service. 
 
MS. MEFFORD-MILLER said she was very familiar with the service.  
 
Community Services 
4. 
Introduction and Tentative Adoption of Ordinance No. 5067 Amending Chapter 31 of the 
Code of the City of Chandler 
 
Move City Council introduce and tentatively adopt Ordinance No. 5067 amending Chapter 
31 of the Code of the City of Chandler, sections 31-3 and 31-5; and adding a section 31-5.1, 
relating to enforcement of community services code provisions. 
 
5. 
Resolution No. 5727 Approving Amendment No. 1 to the Intergovernmental Agreement 
between the Arizona Game and Fish Department and the City of Chandler for the 
Community Fishing Program 
 
Resolution No. 5727 Approving Amendment No. 1 to the Intergovernmental Agreement 
between the Arizona Game and Fish Department and the City of Chandler for the 
Community Fishing Program 
 
6. 
Resolution No. 5726, Authorizing a Master Intergovernmental Agreement (IGA) Between the 
City of Chandler and the Arizona Board of Regents for and on Behalf of the Arizona State 
University (ASU) for the Development and Execution of the Project Cities Program

Page 5 of 15 
 
 
Move City Council pass and adopt Resolution No. 5726, authorizing a Master IGA between 
the City of Chandler and the Arizona Board of Regents for and on behalf of the ASU for the 
Project Cities Program; and authorizing the Mayor to sign the agreement and the City 
Manager to sign any other necessary documents or instruments in connection with the 
agreement. 
 
JOHN SEFTON, Community Services Director, gave an overview of the Project Cities Program, a 
university community program that connects ASU students and faculty with local community 
projects and sustainability needs. The program aims to deliver practical, measurable solutions to 
sustainability research education. City staff and ASU faculty will collaborate on experimental 
learning projects, bringing fresh perspectives and challenges to the City of Chandler. The program 
aims to utilize faculty and students for various opportunities, including sustainability and 
professional services. Students will study the community's use of parks in Chandler, introducing 
community service and government service to future workers. 
 
COUNCILMEMBER ELLIS said the program will not charge the students, but she is curious about 
where the funding will come from to ensure the program is sustainable. 
 
MR. SEFTON said this agreement does not have any financial contribution, but the project scope 
and associated needs are defined by the sustainable Project Cities staff, who will either budget or 
use their operations budgets. 
 
VICE MAYOR ORLANDO asked about the duration of these projects, if they were short-term or 
long-term, typically taking a semester to complete.  
 
MR. SEFTON said the duration of projects can vary from a full year to a semester depending on 
the scope of work. 
 
VICE MAYOR ORLANDO asked City Manager if they should wait and evaluate the recent pride 
event's success before planning more events or proceeding with multiple projects. 
 
JOSH WRIGHT, City Manager, said there is no limit on the number of projects that can be done at 
once if there are enough resources, and it meets operational needs. Multiple projects can be done 
simultaneously. 
 
VICE MAYOR ORLANDO thought tackling multiple projects simultaneously to avoid consecutive 12 
months of waiting and focusing on resolving multiple problems at a time. 
 
COUNCILMEMBER STEWART said thank you for the presentation and the collaboration with CUSD, 
private schools, Valley Christian, and ASU. He thanked City Manager for listening and the staff for 
pulling the project together. Warde Nichols and ASU have been instrumental in achieving the 
desired collaboration, and the team is committed to moving forward.

Page 6 of 15 
 
 
COUNCILMEMBER POSTON asked whether the students would receive payment or class credit for 
their work. 
 
MR. SEFTON said payment for work done depends on the scope of the project. In the past, 
graduate and doctorate-level students were paid a stipend for their work on our projects. 
However, 200-level observational students will not be paid for their work on the park project. We 
may consider paying them if necessary. 
 
COUNCILMEMBER ENCINAS asked how projects are chosen and if there is a collaboration between 
the council and the program and asked for an example of a successfully completed project. 
 
MR. SEFTON said inspiration can come from anywhere, and the university's diversity of classes 
allows for multi-disciplinary collaboration. For instance, the Skunk Creek project in Peoria involved 
engineering, landscape architecture, and parks and recreation students working together to 
create concepts. The model of experiential learning allows for the integration of logistical aspects, 
such as architectural firms, into the process. This approach allows for a more comprehensive 
understanding of the problem and its solutions. 
 
COUNCILMEMBER ENCINAS said that he would like to conduct research to gather information on 
similar past occurrences. 
 
MR. SEFTON said he will ensure he receives the link to their webpage. 
 
7. 
Agreement No. CS2-595-4335, Amendment No. 2, with Pioneer Landscape Centers, Inc., for 
Rock, Granite, and Miscellaneous Supplies 
 
Move City Council approve Agreement No. CS2-595-4335, Amendment No. 2, with Pioneer 
Landscape Centers, Inc., for rock, granite, and miscellaneous supplies, in an amount not to 
exceed $950,000, for a one-year period, September 1, 2023, through August 31, 2024. 
 
8. 
Purchase of Playground Products, Services, and Shade Structures 
 
Move City Council approve the purchase of playground products, services and shade 
structures, from Arizona Recreation Design, Inc.; Dave Bang Associates, Inc.; Exerplay, Inc.; 
FlexGround, LLC; Miracle Playground Sales; and Play it Safe Playgrounds & Park Equipment, 
Inc., utilizing 1Government Procurement Alliance (1GPA) Agreement No. 23-07P; and 
Arizona Recreation Design, Inc.; Dave Bang Associates, Inc.; Desert Recreation, Inc.; 
Exerplay, Inc.; and Play it Safe Playgrounds and Park Equipment, Inc., utilizing Mohave 
Educational Services Cooperative Agreement No. 190-various-0221; Shade N Net of Arizona, 
Inc.; Shade Industries, Inc.; and USA Shade & Fabric Structures, utilizing Mohave Educational 
Services Cooperative Agreement No. 20Q-0402; and Turboscape Blower Services, LLC, 
utilizing City of Glendale Agreement No. C19-0435, for playground products, services, and 
shade structures, in a combined amount not to exceed $2,650,000.

Page 7 of 15 
 
 
JOHN SEFTON, Community Services Director gave a brief presentation discussing the care and 
maintenance of public amenities using various contractual agreements. He highlighted the 
allocation of $2.65 million for various projects, including shade, surfacing, and playground parts. 
The presentation highlighted the ongoing projects in Pima Park, Los Altos Park, Brooks Crossing 
Park, Pueblo Park, and Navarette Park, which include playground purchase and installation. Other 
projects include ramada replacements, synthetic turf installation at the downtown library, park 
furniture replacements, and the replacement of shade structures. Additionally, parks will receive 
additional engineered wood fiber or wood chips at the playgrounds. 
 
COUNCILMEMBER HARRIS asked to address the need for improvement in North Chandler's parks. 
South and West Chandler receive a lot of support, North Chandler seems to have been overlooked. 
It is important that we focus on Northwest Chandler and work towards bringing our parks up to 
code and properly staffed. Good parks are crucial in providing enjoyable amenities for everyone. 
Councilmember Harris asked about the possibility of installing Wi-Fi in our parks as it would be a 
great feature for families and residents who may have difficulty accessing Wi-Fi elsewhere. 
Councilmember Harris shared pride of the progress we are making in North and West Chandler, 
and hoped we continue to prioritize the improvement of our parks. 
 
Cultural Development 
9. 
Resolution No. 5728 Approving a Second Amendment to the Development Agreement 
between Spike Lawrence Ventures, LLC, and the City of Chandler to Allow the Construction 
of a Minimum Four-Story Mixed-Use Expansion to the Hotel on the New Square Phase 2 
Site 
 
Move City Council pass and adopt Resolution No. 5728 approving a Second Amendment to 
the Development Agreement between Spike Lawrence Ventures, LLC, and the City of 
Chandler to allow the construction of a minimum four-story mixed-use expansion to the 
hotel on the New Square Phase 2 site, located at the northeast corner of Oregon Street and 
Chicago Street. 
 
MAYOR HARTKE read from the following comment card. 
 
DAVID PRATT, 1117 W. Mission Dr., in support. 
Can we make this building beautiful? The others in the complex (in front of that development) 
are ugly. Thanks  
 
Development Services  
10. 
Introduction and Tentative Adoption of Ordinance No. 5062, Rezoning and Preliminary 
Development Plan, PLH22-0071 One Chandler, Located at the Southeast Corner Arizona 
Avenue and Chandler Boulevard 
 
Rezoning

Page 8 of 15 
 
Move City Council introduce and tentatively adopt Ordinance No. 5062 approving PLH22-
0071 One Chandler, Rezoning from CCD, MF-1, C-3, and PAD for a fast-food restaurant to 
PAD for mixed-use development including commercial, office, and multi-family with Mid-
Rise Overlay for building heights up to 120 feet, subject to the conditions as recommended 
by Planning and Zoning Commission. 
 
Preliminary Development Plan 
Move City Council approve Preliminary Development Plan PLH22-0071 One Chandler for 
site layout and building architecture, subject to the conditions as recommended by 
Planning and Zoning Commission. 
 
MAYOR HARTKE read from the following comment card. 
 
DAVID PRATT, 1117 W. Mission Dr., in support. 
One Chandler concept is a pretty building. Well done on that design.  
 
11. 
Preliminary Development Plan Approval to Modify an Existing Drive-Thru Restaurant, 
including Adding a Drive-Thru Lane and a Shade Canopy that Encroaches into the Northern 
Building Setbacks, Located at 2900 E. Germann Road, at the Southwest Corner of Gilbert 
Road and the Loop 202 Santan Freeway 
 
Move City Council approve Preliminary Development Plan PLH22-0032 Crossroads Chick-
Fil-A for the modification of an existing drive-thru restaurant, including adding a drive-thru 
lane and a shade canopy that encroaches into the northern building setbacks, subject to 
the conditions as recommended by Planning and Zoning Commission. 
 
12. 
Final Plat Approval for PLT22-0004 Midway, Located at the Northeast Corner of Germann 
Road and Hamilton Road 
 
Move City Council approve Final Plat, PLT22-0004 Midway, as recommended by staff. 
 
13. 
Preliminary Plat Approval for PLT21-0033 Magnolia, Located East of the Northeast Corner 
of Riggs and Cooper Roads 
 
Move City Council approve Preliminary Plat PLT21-0033 Magnolia, as recommended by the 
Planning and Zoning Commission. 
 
14. 
Final Plat Approval for PLT222-0032 Magnolia, Located on the North Side of Riggs Road, East 
of Cooper Road 
(The item was continued from the June 29, 2023, Council meeting) 
Move City Council approve Final Plat PLT22-0032, Magnoila. 
 
Fire Department 
15. 
Physical Examinations Appropriation for Fiscal Year (FY) 2023-24

Page 9 of 15 
 
Move City Council approve the appropriation for Firefighter Physical Examinations for FY 
2023-24 in accordance with the intergovernmental agreement (IGA) with the City of 
Phoenix, in the amount of $200,000. 
 
16. 
Fire and Emergency Medical Dispatch Services Appropriation for Fiscal Year (FY) 2023-24 
Move City Council approve the appropriation for fire and emergency medical dispatch 
services for FY 2023-24, in accordance with the current intergovernmental agreement (IGA) 
with the City of Phoenix, in the amount of $1,434,492.     
 
Information Technology 
17. 
Purchase of Annual Support for the Talent Management Suite 
Move City Council approve the purchase of annual support for the talent management 
suite, from Saba Software, Inc., in the amount of $145,207. 
 
Management Services 
18. 
Adoption of Notice of Intention to Increase Certain Water, Wastewater, Reclaimed Water, 
and Solid Waste Rates and Set the Date for Public Hearing 
 
Move City Council adopt a Notice of Intention to Increase Certain Water, Wastewater, 
Reclaimed Water, and Solid Waste Rates and Set the Date for Public Hearing on October 19, 
2023. 
 
Neighborhood Resources 
19. 
Facility Lease Agreement Amendment with Chandler Compadres Branch of the Boys and 
Girls Club of the Valley 
 
Move City Council approve an amendment to the lease agreement with Chandler 
Compadres Branch of the Boys and Girls Club of the Valley. 
 
LEAH POWELL, Neighborhood Resources Director gave a brief presentation on the item. In 1994, 
the City Council created the youth enhancement program funding, which was first used by the 
Chandler Boys and Girls Club, also known as the Compadre Branch. The city purchased the old 
Seton Catholic High School in 1995 to create a program space for the Boys and Girls Club. In 2009, 
the city began a lease relationship with the Boys and Girls Club using approximately $8.5 million 
in bond funding. The City demolished the old buildings and created the new building. As part of 
the FY 2023-2024 CIP, approximately $1.3 million dollars are planned for an expansion of the Boys 
and Girls Club. This expansion will allow for additional space for teens' security features and rehab 
and refreshing of spaces used by the youth. The Chandler Compadres are also contributing to the 
expansion, providing funding for transportation for Title 1 schools and public housing youth. Many 
of the youth can participate in the sports leagues at the Boys and Girls Club, complementing the 
recreation program through Public Housing.  
 
MARCIA MINTZ, CEO of Boys and Girls Club of the Valley expressed her excitement regarding the 
club's efforts to meet the needs of children and teens in Chandler. Despite the challenges posed

Page 10 of 15 
 
by the pandemic, the Chandler Compadres Branch of the club remained open to provide a safe 
and reliable place for children to access internet technology, receive two meals daily, and connect 
with their schools while their parents worked. However, the pandemic highlighted the social and 
digital connection issues faced by children and youth today. To address this, the club has 
partnered with Terros Mental Health Care to offer no-cost therapeutic-based activities and 
counseling to all youth who join the club. The AZ Youth Force Program has also been introduced 
to provide essential skills training and paid internships to teens in need. The club has also 
expanded its recruitment efforts to include Chandler High School and businesses in the 
community and is transporting children from six Title I schools to the club for free. To ensure the 
safety of all children and staff, a capital campaign has been initiated to secure the entrance of the 
club. The club is committed to expanding its safety measures and developing a teen center that 
will serve as a magnet for the community. The club is excited to partner with various agencies in 
Chandler, including non-profits and the City Managers Department, to achieve its goals. 
 
COUNCILMEMBER POSTON thanked the transportation provider's willingness to activate space 
for other purposes, enhancing city service and accessibility. They appreciate the staff's efforts and 
look forward to serving youth and the community during non-transportation provider absences.  
 
COUNCILMEMBER HARRIS thanked Ms. Mintz, and the Boys and Girls Club, and expressed his 
gratitude for the organization's support and understanding of its mission. They emphasized the 
club's focus on helping at-risk youth and stated that it continues to serve the city's youth, making 
it a success story. 
 
COUNCILMEMBER ELLIS asked for more information about the logistics of the public and private 
partnership regarding transporting children from different schools.  
 
MS. MINTZ shared that the use of private philanthropic donations enabled them to contract Dun 
Transportation, a local transportation company with 25 years of experience in running 
transportation for Scottsdale Unified and trolleys across the town. The transportation service uses 
private charter buses equipped with air conditioning and seat belts. The bus runs daily after school 
hours, picking up students from six schools based on their dismissal times and dropping them off 
at the club. The program recently started, and about 70 kids used the bus in the past week. The 
numbers are expected to increase gradually, and a second bus will be added if needed based on 
demand. 
 
COUNCILMEMBER ENCINAS asked how the program plans to recruit high school students and 
make them aware of the services offered. Additionally, with a long-standing program like Boys 
and Girls in Chandler, how will they attract more students and ensure that all students are 
informed of the services and encouraged to utilize the facility. 
 
MS. MINTZ said as part of their strategy this year they have hired two new staff members 
dedicated to recruitment, with one specifically focused on working with Chandler High School for

Page 11 of 15 
 
our youth force program. This decision was made after conversations with Ms. Powell and the 
school district. They have met with the superintendent and various principals to determine what 
the kids need, and they have allocated a significant portion of our budget toward our Workforce 
Development program. With dedicated recruitment and business development dollars, our staff 
will visit schools and build relationships with principals. This partnership is crucial for our success, 
as we know that it takes a three-way effort between the schools, out-of-school time, and the 
families we serve. Our goal is to be present in the community and provide support to our youth 
force program. 
 
Police Department 
20. 
Agreement No. PD3-200-4510, Amendment No. 1, with FX Tactical, LLC, and Skaggs 
Companies. Inc., for Police Uniforms 
 
Move City Council approve Agreement No. PD3-200-4510, Amendment No. 1, with FX 
Tactical, LLC, and Skaggs Companies, Inc., for police uniforms, in an amount not to exceed 
$274,000, for a one-year period, September 1, 2023, through August 31, 2024. 
 
21. 
Purchase of Annual Maintenance and Support Services for the Police Records Management 
System (RMS) and Computer Aided Dispatch (CAD) System 
 
Move City Council approve the purchase of annual maintenance and support services, from 
Versaterm Public Safety, Inc., in an amount not to exceed $523,010.66, for the Police 
Records Management System, for the period of September 1, 2023, through August 31, 
2024, and for the Computer Aided Dispatch system, for the period of August 1, 2023, 
through July 31, 2024. 
 
22. 
Purchase of Victim Notification Software 
 
Move City Council approve the purchase of SPIDR-Tech victim notification software, from 
Versaterm Public Safety, Inc., in an amount not to exceed $126,884, for the period of one 
year, beginning August 1, 2023, through July 31, 2024. 
 
SEAN DUGGAN, Police Chief, gave a briefing on the item. Last year, the state legislature passed 
Senate Bill 1712 which allocated $3.8 million to law enforcement agencies in Arizona for the 
purchase and deployment of an automated crime victim notification system. The request tonight 
is to purchase software that will enable us to automatically provide these notifications. The state 
will fully reimburse us for this purchase. Automating this process will significantly enhance the 
level of service we provide to victims of crime. Initially, we plan to identify 12 call types, including 
domestic violence, burglaries, and assaults, and over time, we will add another 50 call types to 
make this system more comprehensive. After a call is generated and a report is taken, the report 
will be entered into our RMS system, and the victim will receive a text message identifying the call 
type and report number. This will be followed by an email providing more detailed information, 
such as the officer responsible for investigating the case, and information about victim services if 
they require more assistance. As the case progresses through the system, the victim will receive 
subsequent emails, such as an alert that a suspect has been arrested, and what they can expect

Page 12 of 15 
 
in terms of prosecution. They will also receive an email explaining how to navigate the court 
system and what other resources are available to them. We are very excited about this system, as 
it takes our level of service to victims of crime in the city to a whole new level.  
 
COUNCILMEMBER ENCINAS said this tool could be valuable for certain victims. Before we launch 
this, we should have a comprehensive public information campaign to inform the community 
about the tool and how it works. Councilmember Encinas thanked the chief for everything 
discussed today and looked forward to promoting this tool to the public. 
 
CHIEF DUGGAN suggested that we should inform the community about this initiative before we 
implement it. We need to have a comprehensive public information plan so that people are aware 
of what we are doing and how it will affect them. All the details discussed today will be shared 
with the public. 
 
VICE MAYOR ORLANDO gave an example if a car were vandalized and it was reported it to the 
police department, would a follow-up response be provided with further information or indicate 
that the details provided were insufficient. 
 
CHIEF DUGGAN said the beta call will be integrated into our system within the next three months. 
Our IT staff is already under a lot of pressure with all the new technology, so we are taking a 
gradual approach to implementing this program. We want to give them the time and space they 
need to ensure everything runs smoothly. 
 
VICE MAYOR ORLANDO asked about the other agencies that are currently using this and wanted 
to know if they had received positive feedback about it. 
 
CHIEF DUGGAN said many agencies in the valley are currently utilizing this system. 
 
VICE MAYOR ORLANDO asked about the feedback received from the victims, police officers, and 
dispatchers using this service. 
 
CHIEF DUGGAN said that the department has received positive feedback on its current software 
and will be implementing a survey component in the fall. This survey will consist of approximately 
10-11 short questions that will be sent immediately following an encounter with an officer. The 
questions will cover topics such as the initial contact, communication with the call taker, 
satisfaction with the officer's response, feelings of safety within the city, and response time. This 
feedback will provide valuable insight into areas where the department is excelling and areas 
where they can improve. As a user, this information is important to know about the state of the 
Police Department. Since 2017, Tucson has been utilizing this system, and now dozens of agencies 
throughout the state have also implemented it. The feedback has been consistently positive, with 
high remarks from essentially everyone in the valley.

Page 13 of 15 
 
COUNCILMEMBER HARRIS asked if it would be possible to embed a link to victim services in the 
email, or if it would only lead them to click out of the email to access those services. 
 
CHIEF DUGGAN said we can customize the survey as we see fit, we can include whatever we think 
is necessary in the questions and responses. 
 
COUNCILMEMBER HARRIS asked if you could work with victims and collaborate with the Maricopa 
County Prosecuting Attorney's office on the process of safeguarding sensitive information and if 
you communicate with other intergovernmental entities. 
 
CHEIF DUGGAN said that they collaborate with law enforcement and prosecution partners daily 
and this practice will remain consistent. 
 
COUNCILMEMBER HARRIS asked if there had been an opportunity for others in government to 
review and provide feedback on how the project was progressing, as that was the main concern. 
 
CHIEF DUGGAN said it is widely acknowledged that this approach can improve the quality of 
service we offer to victims. We are not sharing anything new, but rather providing them with real-
time information that they would not have received otherwise.  
 
COUNCILMEMBER HARRIS inquired about potential solutions for victims of sexual abuse and 
violence whose information may not be properly transmitted. Is there a way to implement 
encryption to ensure their information is secure in case their email changes or the message is not 
sent. 
 
CHIEF DUGGAN said we have the option to choose which types of calls to include in our service. 
However, there are certain sensitive calls that we will not be incorporating.  
 
23. 
Maricopa County Detention Services for Fiscal Year (FY) 2023-2024 
 
Move City Council approves the use of Maricopa County detention services, for the booking 
and housing of inmates, in an aggregate amount not to exceed $1,477,573, for one year, 
beginning July 1, 2023, through June 30, 2024. 
 
24. 
Payment to Support the City of Chandler Radio System Infrastructure 
 
Move City Council approve the payment to the City of Phoenix, in an amount not to exceed 
$500,991.36, for Fiscal Year 2023-24 participation in the Regional Wireless Cooperative 
(RWC), including operations and maintenance costs, the system upgrade agreement, and 
narrow banding. 
 
Public Works and Utilities

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25. 
Introduction and Tentative Adoption of Ordinance No. 5060 Granting a Non-Exclusive 
Power Distribution Easement to Salt River Project Agricultural Improvement and Power 
District for Electrical Service to Fire Station 282 
 
Move City Council introduce and tentatively adopt Ordinance No. 5060 granting a non-
exclusive power distribution easement to Salt River Project Agricultural Improvement and 
Power District (SRP), at no cost, for electrical service to Fire Station 282 near Alma School 
and Warner roads. 
 
26. 
Agreement No. PW2-962-4328, Amendment No. 1, with Ancon Services, Inc., and Simon 
Family Enterprise, Inc., for Sewer Line Cleaning and Debris Removal 
 
Move City Council approve Agreement No. PW2-962-4328, Amendment No. 1, with Ancon 
Services, Inc., and Simon Family Enterprise, Inc., for sewer line cleaning and debris removal, 
in a combined amount not to exceed $999,000, for a two-year period, September 1, 2023, 
through August 31, 2025. 
 
27. 
Agreement No. PW0-285-4197, Amendment No. 3, with AM Signal, LLC, for Traffic Signal 
Equipment 
 
Move City Council approve Agreement No. PW0-285-4197, Amendment No. 3, with AM 
Signal, LLC, for traffic signal equipment, in an amount not to exceed $660,000, for a one-
year period, September 1, 2023, through August 31, 2024. 
 
28. 
Agreement No. PW0-890-4209, Amendment No. 3, with Core and Main, LP, for Water Meters 
Move City Council approve Agreement No. PW0-890-4209, Amendment No. 3, with Core 
and Main, LP, for water meters, in an amount not to exceed $3,000,000, for the period of 
September 1, 2023, through August 31, 2024. 
 
29. 
Professional Services Agreement No. WA2103.452, with Jacobs Engineering Group, Inc., for 
the Pecos Surface Water Treatment Plant SCADA Upgrades Programming Consultant 
Services 
 
Move City Council award Professional Services Agreement No. WA2103.452, to Jacobs 
Engineering Group, Inc., for the Pecos Surface Water Treatment Plant SCADA Upgrades 
Programming Consultant Services, in an amount not to exceed $2,720,100. 
 
30. 
Purchase of Water Maintenance Basin Recoating Services 
 
Move City Council approve the purchase of water maintenance basin recoating services, 
from Joseph Painting Company, Inc., dba JPCI Services, utilizing Town of Gilbert Agreement 
No. 321000003, in an amount not to exceed $392,208. 
 
Briefing 
31. 
Presentation / Briefing Regarding the City of Chandler's Response to Human Trafficking, as 
requested by Councilmember Stewart

Page 15 of 15 
 
 
Informational 
32. 
Study Session and Regular Minutes of May 17, 2023, Planning and Zoning Commission 
 
33. 
Study Session and Regular Minutes of June 7, 2023, Planning and Zoning Commission 
 
34. 
Special Event Liquor Licenses and Temporary and Permanent Extensions of Liquor 
License Premises Administratively Approved 
 
35. 
Contracts and Agreements Administratively Approved, Month of July 2023 
 
Adjourn 
The meeting was adjourned at 7:11 p.m. 
 
 
ATTEST:  _______________________  
______________________________ 
                       City Clerk                                                   Mayor 
 
 
Approval Date of Minutes:  September 18, 2023 
 
 
 
Certification 
I hereby certify that the foregoing minutes are a true and correct copy of the minutes of the Study 
Session of the City Council of Chandler, Arizona, held on the 14th day of August 2023.  I further 
certify that the meeting was duly called and held and that a quorum was present. 
 
DATED this _______ day of September, 2023. 
 
 
 
 
 
 
 
__________________________ 
                                                         
           City Clerk