Minutes of the Study Session held on September 18, 2023

City of Chandler — Regular Meeting (2023-10-16)

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Meeting Minutes 
City Council Study Session 
 
September 18, 2023 | 6:00 p.m. 
Chandler City Council Chambers  
88 E. Chicago St., Chandler, AZ 
 
 
Call to Order 
The meeting was called to order by Mayor Kevin Hartke at 6:21 p.m. 
 
Roll Call 
Council Attendance 
 
 
 
 
Appointee Attendance 
Mayor Kevin Hartke  
 
 
 
 
Josh Wright, City Manager 
Vice Mayor Matt Orlando  
 
 
 
Kelly Schwab, City Attorney  
Councilmember OD Harris  
 
 
 
Dana DeLong, City Clerk 
Councilmember Mark Stewart 
 
 
 
  
Councilmember Christine Ellis 
  
 
 
Councilmember Jane Poston 
 
 
 
 
Councilmember Angel Encinas 
 
 
Consent Agenda and Discussion 
Discussion was held on items 7, 11, 12, 13, 25, and 32.  
 
Airport 
1. 
Professional Services Agreement No. AI2302.201, with Dibble & Associates Consulting 
Engineers, Inc., for the Taxiway B Improvements Phase 1  Design Services 
Move City Council award Professional Services Agreement No. AI2302.201 to Dibble & 
Associates Consulting Engineers, Inc., for the Taxiway B Improvements Phase 1 Design 
Services, in an amount not to exceed $236,600. 
 
City Clerk 
2. 
Board and Commission Appointments  
Move City Council approve the Board and Commission appointments as recommended.   
 
3. 
Resolution No. 5734, Setting the 2024 City Council Regular Meeting Schedule

Page 2 of 20 
 
Move City Council pass and adopt Resolution No. 5734, setting the 2024 City Council Regular 
Meeting Schedule. 
 
City Manager 
4. 
Resolution No. 5722 Approving an Amendment to an Intergovernmental Agreement with 
Arizona Department of Transportation (ADOT) for the Loop 202, Loop 101 Price Freeway to 
Val Vista Drive, Widening Project 
 
Move City Council pass and adopt Resolution No. 5722 approving an Amendment to an 
Intergovernmental Agreement with Arizona Department of Transportation (ADOT) for the 
Loop 202, Loop 101 Price Freeway to Val Vista Drive, widening project. 
 
5. 
Resolution No. 5731 Approving an Agreement with Maricopa Association of Governments 
(MAG) for a Pedestrian Connectivity Study in the Amount of $100,000 
 
Move City Council pass and adopt Resolution No. 5731 approving an Agreement with 
Maricopa Association of Governments (MAG) for a Pedestrian Connectivity Study in the 
amount of $100,000. 
 
Community Services 
6. 
Agreement No. CS9-988-4086, Amendment No. 5, with Grounds Control, LLC, for City Parks 
Landscape Services 
 
Move City Council approve Agreement No. CS9-988-4086, Amendment No. 5, with Grounds 
Control, LLC, for City parks landscape services, in an amount not to exceed $1,828,000, for 
a one-year period, October 1, 2023, through September 30, 2024. 
 
Cultural Development 
7. 
Agreement No. 4676, with Lokahi, LLC, for the Washington Street Alignment Study 
Move City Council approve Agreement No. 4676, with Lokahi, LLC, for the Washington Street 
Alignment Study, in an amount not to exceed $160,000. 
 
VICE MAYOR ORLANDO commented about the review of the Washington Street project's status 
and is considering abandoning it. He wants to assess if it is still viable based on Arizona Avenue's 
success. His main concern is having the option to do nothing or proceed with the project.   
 
KIM MOYERS, Cultural Development Director, said that option is easy to add.  
 
8. 
Purchase of LED Lighting Package for the Steena Murray Main Stage and the Hal Bogle 
Theatre at the Chandler Center for the Arts 
 
Move City Council retroactively approve the purchase of LED lighting packages for the 
Steena Murray Main Stage and the Hal Bogle Theatre at the Chandler Center for the Arts, 
from Witte Lighting Services and Repair, LLC, in the amount of $155,495.76. 
 
Development Services

Page 3 of 20 
 
9. 
Area Plan Amendment, Rezoning, Preliminary Development Plan, and Preliminary Plat, 
PLH23-0011/PLH21-0069/PLT21-0046 Harris Place, Located 1/4 Mile West of the Southwest 
Corner of McQueen Road and Ocotillo Road 
 
Area Plan 
Move City Council pass and adopt Resolution No. 5720 Kerby Property Area Plan 
amendment, PLH23-0011, as recommended by Planning and Zoning Commission. 
 
Rezoning 
Move City Council introduce and tentatively adopt Ordinance No. 5064 approving PLH21-
0069 Harris Place, Rezoning from Agricultural District (AG-1) to Planned Area Development 
(PAD) for single-family residential, subject to the conditions as recommended by Planning 
and Zoning Commission. 
 
Preliminary Development Plan 
Move City Council approve Preliminary Development Plan PLH21-0069 Harris Place for 
subdivision layout and housing product, subject to the conditions as recommended by 
Planning and Zoning Commission. 
 
Preliminary Plat 
Move City Council approve Preliminary Plat PLT21-0046 Harris Place, subject to the 
condition recommended by Planning and Zoning Commission. 
 
10. 
Annexation ANX21-0005 Harris Place, Approving the Annexation of Two Parcels Totaling 
Approximately 3.4 Acres, Located West of the Southwest Corner of Ocotillo and McQueen 
Roads 
 
Move City Council introduce and tentatively adopt Ordinance No. 5063 approving ANX21-
0005 Harris Place, as recommended by Planning staff. 
 
11. 
Use Permit PLH22-0055 K9 Resorts, Approving a Time Extension for an Outdoor Play Area 
for Dogs at 1870 W Germann Road, Suite #1, Located at the Northeast Corner of Dobson 
Road and Germann Road 
 
Move City Council approve Use Permit PLH22-0055 K9 Resorts subject to the conditions 
recommended by Planning and Zoning Commission. 
 
COUNCILMEMBER STEWART proposed removing the use permit for the dog park located on 
Chandler Heights. There have been no reports of any complaints, and as such, it is recommended 
that stipulation 5 be removed to avoid any unnecessary costs for the business owners.  
 
MAYOR KEVIN HARTKE clarified that the discussion is about 1870 W Germann Rd. He emphasized 
that the neighboring establishments were good when they started, and the one in question had a 
valid use permit with no complaints. To avoid future inconvenience, the time constraint will be 
removed. However, should any issues arise, they will be addressed accordingly. Mayor Hartke

Page 4 of 20 
 
asked the council if they would remove the four-year time constraint. If everyone agrees tonight, 
the stipulation will be released on Thursday, and we will vote as usual, unless anyone objects. 
 
COUNCILMEMBER ELLIS inquired about whether the staff had thoroughly assessed the potential 
impact of proceeding without any stipulations. The response indicated that there would be no 
hindrance to future plans.  
 
VICE MAYOR ORLANDO asked if it is the usual process for us to do these in terms of short-term 
and long-term, and if, after this one, they do not have to come back again. It is essential to ensure 
that we do not compromise future expectations for individuals coming forward.    
 
KEVIN MAYO, Planning Administrator, said historically, they would approve them with a short 
leash and gradually extend it over time. The time periods used to be one, three, and five years 
before becoming unlimited. However, things have evolved over the years, and they now consider 
starting with a two-year period and then moving to four, six, or going straight to unlimited. They 
are no longer bound by rigid, tiered timelines, and the Planning and Zoning Commission shares 
similar thoughts. They are not limiting themselves by eliminating time conditions and can still 
address neighborhood complaints. For this case, it is agreed to stop the time condition. 
 
VICE MAYOR ORLANDO asked when we will know more about use permits and asked if we need 
to address anything before the codes are fixed in November. 
 
MR. MAYO said the time conditions we have been following are not officially documented. We 
have been implementing these tiered approaches based on policies we have developed over the 
years. We are currently seeking to modify our timeline guidelines. We have been working closely 
with the City Council and the Planning and Zoning Commission to make necessary adjustments to 
these tiers.  
 
VICE MAYOR ORLANDO is cautious about granting permits as it could set precedents for others to 
request the same treatment. Vice Mayor Orlando said the city has strict stipulations for permits 
that may be more intrusive than the current one.  
 
MR. MAYO acknowledged the concern and noted that neighborhood involvement can help tighten 
timelines. 
 
COUNCILMEMBER ENCINAS asked for clarification on whether any other businesses or entities 
within the same industry have the same use permit.  
 
MR. MAYO said currently, there are a handful of facilities of this type at different stages of the use 
permit life cycle.

Page 5 of 20 
 
COUNCILMEMBER STEWART mentioned that there is a cost associated with the process of 
obtaining use permits for neighborhood outreach and asked what the typical cost a small business 
owner faces with a use permit. 
 
MR. MAYO said between $300 to $500, depending on if they do it themselves.  
 
COUNCILMEMBER STEWART asked if council has the discretion to revoke a use permit at any time. 
 
MR. MAYO said that it is not advisable that the zoning administrator can decide. Instead, the 
decision must be returned to the City Council for a formal vote.   
 
COUNCILMEMBER STEWART said it would make business easier for good neighbors who do not 
have to keep coming back to us for approval and then spend that extra money.  
 
COUNCILMEMBER HARRIS inquired about the tier steps and the set clause and asked if this 
something we have done before. 
 
MR. MAYO yes, that we start with a short leash, gradually increase it, and then build trust to be a 
good community partner.  
 
COUNCILMEMBER HARRIS said the purpose of the permit is to demonstrate a commitment to 
doing the right thing once it is released. 
 
COUNCILMEMBER STEWART said our business owners are not a burden on our community, but 
rather essential to our growth. Let us support and assist them in their endeavors for success and 
contribution.  
 
MAYOR HARTKE asked the City Attorney and City Manager to remove the stipulation so that it 
could be voted on during Thursday's regular meeting without needing further discussion.  
 
12. 
Use Permit, PLH23-0036 Bottle and Bean, 2577 W. Queen Creek Road, Suite 100, generally 
located west of the southwest corner of Dobson and Queen Creek Roads 
 
Move City Council approve case PLH23-0036 Use Permit to expand the serving area of a 
Series 7 Beer and Wine Bar license and Entertainment Use Permit approval for live indoor 
and outdoor entertainment, subject to the conditions recommended by Planning and 
Zoning Commission. 
 
VICE MAYOR ORLANDO, extended his compliments to the staff, residents, and owner. He 
expressed his gratitude to Harley for resolving the issues that were causing concern among many 
residents. Vice Mayor Orlando acknowledged and appreciated the efforts made by everyone to 
find a solution that benefits all parties involved.

Page 6 of 20 
 
 
13. 
Final Plat Approval for PLT22-0038 Chandler Airport Business Center, Located at the 
Northwest Corner of Queen Creek Road and Cooper Road 
 
Move City Council approve Final Plat, PLT22-0038 Chandler Airport Business Center, as 
recommended by staff. 
 
VICE MAYOR ORLANDO asked about the employment thought process regarding this specific 
parcel. 
 
MICAH MIRANDA, Economic Development Director, said this parcel is part of the Chandler Airpark 
plan. The plan outlines employment uses that the city favors, such as advanced manufacturing, 
aerospace aviation, and advanced business services. The final concepts and renderings of the 
building were influenced by council feedback from several years ago, emphasizing the design and 
aesthetics of the building. The aim was to attract high-end tenants rather than heavy warehouse 
distributions. This direction is where the product is heading.  
 
VICE MAYOR ORLANDO said it appears that the recommended course of action is to stick with the 
economic development strategy for that area. 
 
MR. MIRANDA said that is correct.  
  
14. 
Final Plat Approval for PLT23-0016 Genesis of Chandler, Located at the Northwest Corner 
of Gilbert Road and the Loop 202 Santan Freeway 
 
Move City Council approve Final Plat PLT23-0016 Genesis of Chandler, as recommended by 
staff. 
15. 
Entertainment Use Permit, PLH23-0024 The Stillery, Time Extension for an Entertainment 
Use Permit for Live Indoor Entertainment and Outside Patio Speakers for Background Music 
Only, Located at the Northwest Corner of Arizona Avenue and Chicago Street 
 
Move City Council continue Entertainment Use Permit PLH23-0024 The Stillery to the 
October 19, 2023, City Council meeting as recommended by Planning and Zoning 
Commission. 
 
Economic Development 
16. 
Resolution No. 5735 Approving the First Amendment to the Intergovernmental Agreement 
Between the City of Chandler and the Arizona Department of Revenue for Distribution of 
Revenues Under A.R.S. §42-5032.02 
 
Move City Council pass and adopt Resolution No. 5735 approving the first amendment to 
the Intergovernmental Agreement between the City of Chandler and the Arizona 
Department of Revenue for distribution of revenues under A.R.S. §42-5032.02. 
 
Facilities and Fleet 
17. 
Agreement No. No. BF2-910-4417, Amendment No. 1, for Janitorial Services

Page 7 of 20 
 
 
Move City Council approve Agreement No. BF2-910-4417, Amendment No. 1, with Universal 
Building Maintenance, LLC, dba Allied Universal Janitorial Services, for janitorial services, in 
an amount not to exceed $548,720.28, for the period of one year, beginning June 15, 2023, 
through June 14, 2024. 
 
Fire Department 
18. 
Purchase of Fire Apparatus 
Move City Council approve the purchase of a fire apparatus, utilizing the Houston Galveston 
Area Council (H-GAC) Contract No. FS12-19 or the Sourcewell Contract No. 113021, in an 
amount not to exceed $1,100,000. 
 
Information Technology 
19. 
Agreement No. 4506, Amendment No. 3, with WalkMe, Inc., for the Digital Adoption 
Platform 
 
Move City Council approve Agreement No. 4506, Amendment No. 3, with WalkMe, Inc., for 
the digital adoption platform for employee technology training, increasing the spending 
limit by $140,000, for a revised amount not to exceed $290,000. 
 
Management Services 
20. 
Resolution No. 5739, Authorizing the Submittal of a Pass-Through Tribal Gaming Revenue 
Sharing Grant Application From Dignity Health Foundation on Behalf of Salt River Pima-
Maricopa Indian Community 
 
Move City Council pass and adopt Resolution No. 5739 approving an intergovernmental 
agreement between the Salt River Pima-Maricopa Indian Community and the City of 
Chandler for the distribution of a pass-through Indian gaming revenue sharing grant in the 
amount of $50,000 to Dignity Health Foundation-East Valley; and authorizing submission of 
a related pass-through grant application for a medication and durable medical equipment 
program for underserved hospital patients in the East Valley. 
 
21.  
Agreement No. WH2-914-4361, Amendment 2, for Electrical Supplies 
 
Move City Council approve Agreement No. WH2-914-4361, Amendment No. 2, with 
Consolidated Electrical Distributors, Inc., DBA Arizona Electric Supply, for electrical supplies, 
in an amount not to exceed $400,000, for the period of September 1, 2023, through August 
31, 2024. 
 
22. 
New License Series 10, Beer and Wine Store Liquor License Application for Keith Brian 
Turner, Agent, Pizza A Go Go, LLC, DBA Pizza A Go Go 
 
Move for recommendation to the State Department of Liquor Licenses and Control for 
approval of the State Liquor Job No. 251532, a Series 10, Beer and Wine Store Liquor 
License, for Keith Brian Turner, Agent, Pizza A Go Go, LLC, DBA Pizza A Go Go, located at 
478 N. Arizona Avenue, and approval of the City of Chandler, Series 10, Beer and Wine Store 
Liquor License No. 305632.

Page 8 of 20 
 
 
23.  
New License Series 12, Restaurant Liquor License Application for Kenneth James Barro, 
Agent, KJB Enterprises, Inc., DBA Barro's Pizza 
 
Move for recommendation to the State Department of Liquor Licenses and Control for 
approval of the State Liquor Job No. 250526, a Series 12, Restaurant Liquor License, for 
Kenneth James Barro, Agent, KJB Enterprises, Inc., DBA Barro's Pizza, located at 2041 N. 
Arizona Avenue, and approval of the City of Chandler, Series 12, Restaurant Liquor License 
No. 305757. 
 
Neighborhood Resources 
24.  
Resolution No. 5733 Approving the Program Year 2022–2023 Chandler Consolidated 
Annual Performance and Evaluation Report (CAPER) and Authorizing the City Manager or 
Designee to Submit the CAPER to the United States Department of Housing and Urban 
Development 
 
Move City Council pass and adopt Resolution No. 5733 approving the Program Year (PY) 
2022–2023 Chandler Consolidated Annual Performance and Evaluation Report (CAPER) and 
authorizing the City Manager or designee to submit the CAPER to the United States 
Department of Housing and Urban Development (HUD). 
 
Police Department 
25. 
Resolution No. 5740 Authorizing the Acceptance of Funds from the Arizona State 
Treasurer's Office as Set Forth in Senate Bill 1720 and Authorizing the Contingency Transfer 
of $2,250,000 from the City's General Fund to Allow for Expenditures of the State Funds for 
the City of Chandler Police Department 
 
Move City Council pass and adopt Resolution No 5740, authorizing the acceptance of 
$2,250,000 from the Arizona State Treasurer's Office as set forth in Senate Bill 1720 and 
authorizing an appropriation transfer of General Fund, Non-Departmental, Contingency 
Account to allow for the expenditure of the state funds for the purposes set forth in this 
Council memo. 
 
SEAN DUGGAN, Police Chief, gave a briefing on the item. In May, the state legislature passed 
Senate Bill 1720, which allocated earmarks for various Public Safety agencies in the state. Chandler 
PD received two earmarks: The first, worth $250,000, is for purchasing pepper ball less-lethal 
systems for patrol officers. This device is like a paintball gun but shoots a tiny pellet containing 
pepper spray. It can apprehend combative or violent offenders without resorting to excessive 
force. The second earmark, worth $2 million, is titled "Purchase Technology, Increase Services, 
and Enhance Officer Wellness." We plan to use half of this $1 million to hire part-time, temporary 
employees, likely former police detectives, to assist current detectives with their caseloads. This 
will be especially useful in high-trauma areas such as human trafficking, internet crimes against 
children, and cold cases like homicides and sexual assaults. These individuals will work alongside 
our detectives to help solve cases. The remaining funding will be used to purchase new 
technologies for our real-time crime center and assist our detectives in various areas.

Page 9 of 20 
 
 
MAYOR HARTKE inquired about the destination of the funds and whether Chief Duggan and state 
representatives agreed.  
 
CHIEF DUGGAN said the funds will primarily be allocated towards combating human trafficking 
and crimes against children. This includes supporting the work of our detectives and investing in 
technology that will enhance their investigations.  
 
COUNCILMEMBER ENCINAS thanked staff and Representative Willoughby. 
 
CHIEF DUGGAN expressed appreciation for Representative Willoughby's support in city policing.  
 
VICE MAYOR ORLANDO asked if there is an established contract for hiring employees or if we must 
do it piecemeal, which would take more time. 
 
CHIEF DUGGAN said we are collaborating with the Human Resources department to draft the job 
description. Once it is finalized, we can post it and assess the number and quality of applications 
we receive. From there, we can decide which candidates to hire. 
 
VICE MAYOR ORLANDO said that rather than having a broad contract, we could ask our 
employment agency about their expertise.   
 
CHIEF DUGGAN said they aim to recruit retired or former law enforcement officers with complex 
investigations experience.  
 
COUNCILMEMBER STEWART inquired of the City Manager whether it would take considerable time 
to receive the appropriation from the state. Is it possible to follow the model used with Intel, where 
we utilize our general fund resources and receive reimbursement, to expedite the process?   
 
JOSHUA WRIGHT, City Manager, said a bill has been established to provide the city with quarterly 
installments of funds. The first installment has already been received, and the city will continue to 
receive these funds throughout the year. However, measures will be taken to ensure project 
execution is not hindered as the funds come in. "Float" is the term used to describe this process.  
 
COUNCILMEMBER STEWART thanked Chief Duggan for his dedication to ending trafficking and 
crimes against children in the city. The funding will greatly assist in this effort.  
 
COUNCILMEMBER HARRIS asked about the pepper gun that was mentioned earlier and asked for 
details about the current weapons we have available. 
 
CHIEF DUGGAN said adding this tool will enhance our current systems, starting with our training, 
presence, communication, and de-escalation techniques. In addition to our existing tools, such as

Page 10 of 20 
 
tasers, wrap technology, batons, and pepper spray; this new tool can create distance in certain 
situations, preventing injuries often occurring during direct engagement with a suspect. Using this 
non-lethal device, we can assert control from space and aim for compliance without excessive 
force. The idea is to augment our existing methods rather than replace them.   
 
COUNCILMEMBER HARRIS asked if every officer will now be equipped with pepper spray as part 
of their de-escalation tool.  
 
CHIEF DUGGAN said we will purchase around 50 of these devices and assign two to three per 
team, like our other specialized equipment. As this is a unique device, it requires enhanced 
training and responsibility. While every officer is issued a taser and pepper spray, this device 
necessitates more specialized training. Our goal is to have at least two to three of these devices 
available for each team, and since multiple teams work throughout the city, there will always be 
someone available to respond quickly when needed.  
 
COUNCILMEMBER HARRIS asked if the $250,000 budget would cover the cost of the devices as 
well as the necessary training.  
 
CHIEF DUGGAN said that the overtime includes training and covers all the logistics.  
 
26. 
Agreement No. PD3-200-4510, Amendment No. 2, with FX Tactical, LLC, and Skaggs 
Companies, Inc., for Police Uniforms 
 
Move City Council approve Agreement No. PD3-200-4510, Amendment No. 2, with FX 
Tactical, LLC, and Skaggs Companies, Inc., for police uniforms, increasing the spending limit 
by $200,000, for a revised amount not to exceed $474,000. 
 
27. 
Agreement No. PD4-680-4661, with Adamson Police Products, for the Purchase of Police 
the PepperBall System 
 
Move City Council approve Agreement No. PD4-680-4661, with Adamson Police Products, 
for the purchase of PepperBall products, in an amount not to exceed $200,000. 
 
28. 
Furniture Purchase from Goodmans, Inc., for Police Work Area and Storage Renovation 
 
Move City Council approve the purchase of furniture for the Police Work Area and Storage 
Renovation, from Goodmans, Inc., utilizing the Omnia Partners Contract No. 2020000622, 
in an amount not to exceed $305,268.33. 
 
29.  
Purchase of Mobile Communication Services 
 
Move City Council approve the purchase of mobile communication services, from AT&T 
FirstNet, utilizing the State of Arizona Contract No. CTR052804, in an amount not to exceed 
$120,000. 
 
Public Works and Utilities

Page 11 of 20 
 
30. 
Introduction of Ordinance No. 5066 Granting a Non-Exclusive Power Distribution Easement 
to Salt River Project Agricultural Improvement and Power District (SRP), for Replacement of 
12 Kilovolt (kV) Electric Cable and Conduit and Extension of a Power Line at the City's Water 
Facility 
 
Move City Council introduce and tentatively adopt Ordinance No. 5066 granting a non-
exclusive power distribution easement to SRP for replacement of 12 kV electric cable and 
conduit and extension of a power line at the City's water facility, located at 2107 N. 91st 
Place, in consideration for the payment of $1,000. 
 
31. 
Resolution No. 5718, Approving an Intergovernmental Agreement Between the City of 
Chandler and the Flood Control District of Maricopa County for the Construction, 
Construction Management, Operation, and Maintenance of the Detroit Basin Area Drainage 
Improvements  
  
Move City Council pass and adopt Resolution No. 5718, approving an Intergovernmental 
Agreement between the City of Chandler and the Flood Control District of Maricopa County 
for the construction, construction management, operation, and maintenance of the Detroit 
Basin Area Drainage Improvements. 
 
32.  
Resolution No. 5723 Authorizing the City Manager to Expand, Amend, and Extend Five 
Water Conservation Rebate Programs; and Further Authorizing the City Manager to Apply 
for and Accept Grant Funds from the Water Infrastructure Finance Authority Related to Four 
Water Conservation Measures  
  
Move City Council pass and adopt Resolution No. 5723 authorizing the City Manager to 
expand, amend, and extend five water conservation rebate programs; and further 
authorizing the City Manager to apply for and accept funds from WIFA related to four water 
conservation measures. 
 
SIMONE KJOLSRUD, Water Resources Manager, presented the following presentation. 
• Chandler Water Resources & Water Conservation 
• Public Works & Utilities Water Resources  
• Strategic Framework Direction  
o Sustainability and Technology  
 Embrace sustainable and global technology advancements by leading in the 
sustainability of water infrastructure and conservation. 
 Chandler’s high-tech industries, businesses and talented workforce drive the 
local economy. We recognize the importance of infrastructure, water and 
streamlined city services that support key industries engaged in the 
development of current and future technologies  
• Residential Rebates and Engagement  
• Increase residential rebate incentives and add customer portal  
o Single Family Residential Grass Removal  
 Increase grass removal incentive from $0.20/sq.ft. > $1/sq.ft. of grass removed

Page 12 of 20 
 
 Reduce minimum from 1,000 sq. ft. to 500 sq. ft. 
 Artificial Turf limited to 1,000 sq. ft. maximum 
o Single Family Residential Smart Controller  
 No Changes- reimburse 50% of cost (up to $250) 
o Customer Engagement Portal  
 Advanced Metering Infrastructure (AMI) integration 
o Eliminate new home initial xeriscape rebate  
 (due to lack of participation)  
• Non-Residential Rebates 
• New Incentives and expand programs for non-residential customers 
• New – Large Landscape Grass Removal 
o Reimburse 25% of project cost (up to $75,000) 
o Non-functional grass removal incentive - $3/sq. ft. 
o Minimum 5,000 sq. ft. to qualify  
• New – Water Efficient Technology Rebate  
o Reimburse 50% of technology (up to $10,000) 
o Remote cooling tower monitoring, sub-metering, leak detection technology, new 
technology 
• Large Landscape Smart Controller Rebate  
o Reimburse 50% of smart controllers (up to 3,000) 
o Five smart controllers or one central control system 
 
COUNCILMEMBER ENCINAS asked about the most used incentives by residents and businesses, 
and our plan to promote them for increased usage. 
  
MS. KJOLSRUD said that we have primarily focused on our residential programs. Although we have 
made some rebate programs available to commercial customers, the incentives were not 
significant enough to make it worthwhile for them or large landscape HOA customers. However, 
we aim to create programs catering to both audiences. Our most popular program has been 
residential grass removal, and we offer other non-rebate programs where customers can request 
us to visit their homes for water-wise site visits and audits. We also have an extensive list of water 
conservation programs and education programs. If we receive support for these programs, we 
plan to launch a campaign next week, with a press release and digital marketing campaigns 
designed by a third-party firm. We will also hold in-person education events and share information 
through our newsletter. CAPA has been a great help in planning how to announce these programs.  
 
COUNCILMEMBER ENCINAS asked whether this program emphasizes grass removal and 
promotes more turf-style landscaping, which is excellent for water conservation. Councilmember 
Encinas asked if are there any concerns regarding the heat and other effects.  
 
MS. KJOLSRUD said we carefully consider the heat island effect when planning our programs. As 
part of our grass removal programs, several requirements are outlined in our policy. If your

Page 13 of 20 
 
application is approved, one of these requirements is to replace at least 50% of the grass with 
ground coverage such as trees and shrubs. This will help to create shade and reduce the overall 
heat impact.  
 
VICE MAYOR ORLANDO said there are many commercial centers with inadequate landscaping. He 
asked if we could suggest incentivizing landlords who own these properties to incorporate more 
desert landscaping into their establishments.  
 
MS. KJOLSRUD said our team is diligently identifying commercial, industrial, and HOA properties 
with which we can establish connections. Our aim is to inform them about the different programs 
we offer to assist them in maintaining the beauty of their properties. Our approach to creating 
low water use plans is centered on reducing water consumption. We will begin by targeting 
properties with higher water usage, particularly those with desert landscaping. Nonetheless, we 
aim to promote these programs to everyone.  
 
VICE MAYOR ORLANDO said we should investigate other cities' programs for inspiration and 
incentivize replanting. Vice Mayor Orlando worries about the heat island effect and the trees being 
removed over time.  
 
COUNCILMEMBER STEWART asked whether the trees on the commercial lot are subject to code 
enforcement. We have repeatedly asked our neighbors to conserve water, and it is important to 
continue engaging with our communities, customers, and constituents. We have already asked 
enough of our residents, but the available rebates are undoubtedly helpful. We offer one dollar 
per square foot to residents but three dollars per square foot to commercial businesses.  
 
Ms. Kjolsrud clarified that the three-dollar per square-foot incentive is applicable only to a specific 
type of grass known as ornamental grass. This type of grass is commonly found in large 
landscapes and is not typically used in residential areas. It can be found in areas such as near 
fountains or in narrow strips that are difficult to water efficiently. Additionally, it may be on slopes 
where water does not penetrate the roots properly. These areas are considered non-functional 
grass and are the focus of the incentive program. This program is designed to encourage large 
landscape customers to remove these types of grass and receive an extra incentive for doing so. 
 
COUNCILMEMBER STEWART asked for more information on rebates for residents and 
commercial. Councilmember Stewart inquired if the $5.7 million is the program's total cost and 
whether it represents the annual cost if fully utilized.  
 
MS. KJOLSRUD said that the total cost of each grant fund is what you are asking about. If we were 
to expand these funds, they would need to be spent by the end of 2026. We anticipate these funds 
will be used over several years, and we have a few years to do so. 
 
COUNCILMEMBER STEWART asked if that were all the grants and if no general fund was involved.

Page 14 of 20 
 
 
MS. KJOLSRUD said the water conservation program referred to only applies to single-family 
properties. The increase in cost, from 20 cents to a dollar, is a part of our regular fiscal year budget 
for water conservation. For commercial and HOA properties, the cost would be 25% of the total 
plus a $3 incentive funded by grants. 
 
COUNCILMEMBER STEWART asked about the percentage of the general fund.  
 
MS. KJOLSRUD said that she would provide them with accurate percentages. An additional 
$500,000 has been added to the water conservation budget, but it is uncertain how much is 
allotted for rebates and individual projects. The estimation is that around $300,000 will be used 
to support rebates for single-family residences, while the remaining grant funds will be used to 
support other projects. It is important to note that there is a maximum of $3,000 for single-family 
residences and $75,000 for commercial projects. The cost of these projects can vary significantly; 
for instance, a commercial HOA grass removal program that removes 100,000 square feet of grass 
could cost anywhere from $700,000 to $800,000.   
 
COUNCILMEMBER STEWART asked if there is more residential usage in the south part of Chandler 
or in our fixed-income communities in the northern region.  
 
MS. KJOLSRUD said that information can be provided later.  
 
MAYOR HARTKE said that if the council approves it, this will be effective on October 1st. In addition, 
we are holding a tree giveaway event at Veteran's Oasis Park, which coincides with this decision.  
 
MS. KJOLSRUD said any shade coverage trees or shrubs do need to be on a low-water-use plant 
first. She did not know the types of trees being given away, but there is a list of low-water use 
plants that qualify. Ms. Kjolsrud said our water conservation staff is present and they have done 
an incredible job in devising new programs and providing support.  
 
33.  
Resolution No. 5738 Approving a Development Agreement Between the City of Chandler 
and NXP USA, Inc., for the Construction, Financing, Operation, and Maintenance of a 
Replacement Well  
  
Move City Council pass and adopt Resolution No. 5738 approving a development 
agreement between the City of Chandler and NXP USA, Inc., for the construction, financing, 
operation, and maintenance of a replacement well. 
 
34.  
Agreement No. PW2-936-4357, Amendment No. 1, for Water and Wastewater Equipment 
Maintenance and Repair Services 
  
Move City Council approve Agreement No. PW2-936-4357, Amendment No. 1 with Capital 
Pump and Equipment, LLC; Foster Electric Motor Service, Inc.; Hennesy Mechanical Sales, 
LLC; James, Cooke & Hobson, Inc.; Keller Electrical Industries, LLC; KP Ventures Well Drilling

Page 15 of 20 
 
& Pump Co., LLC; Layne Christensen Company; Phoenix Pumps, Inc.; Pumpman 
Phoenix/Scott's AZ Electric Motor Repair; Southwest Waterworks Contractors PM, LLC, dba 
Pumpman Waterworks; TW Associates, Inc.; and Weber Water Resources, LLC, for Water 
and Wastewater Equipment Maintenance and Repair Services, in a combined amount not 
to exceed $12,570,000, for a two-year period, September 1, 2023, through August 31, 2025. 
 
35.  
Agreement No. PW1-855-4313, Amendment No.2 with Aquafit Chlorination Systems, LLC; 
DPC Enterprises, L.P.; Hill Brothers Chemical Company; Momar, Inc.; Polydyne, Inc.; Salt 
Works; Solenis, LLC; Thatcher Company of Arizona, Inc.; Univar Solutions USA, Inc.; and 
Waternuts Aquatic Enterprise, Inc., dba Commercial Pool Repair, for the Purchase of Water 
Treatment Chemicals 
  
  
Move City Council approve Agreement No. PW1-885-4313, Amendment No. 2, with Aquafit 
Chlorination Systems, LLC; DPC Enterprises, L.P.; Hill Brothers Chemical Company; Momar, 
Inc.; Polydyne, Inc.; Salt Works; Solenis, LLC; Thatcher Company of Arizona, Inc.; Univar 
Solutions USA, Inc.; and Waternuts Aquatic Enterprise, Inc., dba Commercial Pool Repair, 
for the purchase of water treatment chemicals, in a combined amount not to exceed 
$13,100,000, for a one-year term, August 15, 2023, through August 14, 2024. 
 
36.  
Agreement No. WW0-885-4192, Amendment No. 3, with Carbon Activated Corporation, for 
Activated Carbon  
  
Move City Council approve Agreement No. WW0-885-4192, Amendment No. 3, with Carbon 
Activated Corporation, for activated carbon, in an amount not to exceed $2,450,000, for a 
one-year period, October 1, 2023, through September 30, 2024. 
 
37.  
Agreement No. 4674, with Hazen and Sawyer, for the Competition Impracticable Purchase 
of Lead and Copper Rule Revisions Program Implementation Services 
  
Move City Council approve Agreement No. 4674, with Hazen and Sawyer, for the 
competition impracticable purchase of lead and copper rule revisions program 
implementation, in an amount not to exceed $194,165. 
 
38.  
Agreement No. WW3-885-4614, with US Peroxide, LLC, dba USP Technologies, for Iron Salt 
for Odor and Corrosion Control 
  
Move City Council approve Agreement WW3-885-4614, with US Peroxide, LLC, dba USP 
Technologies, for iron salt for odor and corrosion control, in an amount not to exceed 
$650,000, for a one-year period, September 21, 2023, through September 20, 2024, with the 
option of up to four additional one-year extensions. 
 
39.  
Professional Services Agreement No. WW2212.201, with Jacobs Engineering Group, Inc., for 
the Airport Water Reclamation Facility SCADA Upgrades Design Services

Page 16 of 20 
 
  
Move City Council award Professional Services Agreement No. WW2212.201 to Jacobs 
Engineering Group, Inc., for the Airport Water Reclamation Facility SCADA Upgrades Design 
Services, in an amount not to exceed $4,048,073. 
 
40. 
Professional Services Agreement No. WW2210.451, Amendment No. 2, with Entellus, Inc., 
for the Price Road Frontage Road Sewer Rehabilitation Construction Management Services  
  
Move City Council award Professional Services Agreement No. WW2210.451, Amendment 
No. 2, to Entellus, Inc., for the Price Road Frontage Road Sewer Rehabilitation Construction 
Management Services, increasing the agreement limit by $538,717.11, for a revised 
agreement amount not to exceed $580,218.83. 
 
41. 
Professional Services Agreement No. WW2302.201, with Dibble & Associates Consulting 
Engineers, Inc. dba Dibble, for the Price Road 66-inch Sewer Interceptor Rehabilitation 
Design Services  
  
Move City Council award Professional Services Agreement No. WW2302.201, to Dibble & 
Associates Consulting Engineers, Inc. dba Dibble, for the Price Road 66-inch Sewer 
Interceptor Rehabilitation Design Services, in an amount not to exceed $919,270. 
 
42. 
Professional Services Agreement No. ST2101.451, with Ardurra Group, Inc., for the Detroit 
Basin/Gazelle Meadows Park Storm System & Associated Improvements Construction 
Management Services  
  
Move City Council award Professional Services Agreement No. ST2101.451, to Ardurra 
Group, Inc., for the Detroit Basin/Gazelle Meadows Park Storm System & Associated 
Improvements Construction Management Services, in an amount not to exceed $458,590. 
 
43. 
Professional Services Agreement No. ST2103.201, with Kimley-Horn and Associates, Inc., for 
the Ray Road and Dobson Road Intersection Improvements Design Services  
  
Move City Council award Professional Services Agreement No. ST2103.201, to Kimley-Horn 
and Associates, Inc., for the Ray Road and Dobson Road Intersection Improvements Design 
Services, in an amount not to exceed $1,509,968. 
 
44. 
Professional Services Agreement No. WW2208.451, with Dibble CM, LLC, for the Sewer 
Manhole Rehabilitation 2022 - Project 1 Construction Management Services  
  
Move City Council award Professional Services Agreement No. WW2208.451, to Dibble CM, 
LLC, for the Sewer Manhole Rehabilitation 2022 - Project 1 Construction Management 
Services, in an amount not to exceed $188,808. 
 
45. 
Professional Services Agreement No. WW2208.452, with Dibble CM, LLC, for the Sewer 
Manhole Rehabilitation 2022 - Project 2 Construction Management Services  
  
Move City Council award Professional Services Agreement No. WW2208.452, to Dibble CM, 
LLC, for the Sewer Manhole Rehabilitation 2022 - Project 2 Construction Management 
Services, in an amount not to exceed $214,482.

Page 17 of 20 
 
 
46. 
Professional Services Agreement No. WA1903.451 and WA1908.451, Amendment No. 4, 
with Wilson Engineers, LLC, for the Arrowhead Water Production Facility Rehabilitation and 
Pecos Surface Water Treatment Plant Surge System  
  
Move City Council award Professional Services Contract No. WA1903.451 and WA1908.451, 
Amendment No. 4, to Wilson Engineers, LLC, in the amount of $219,960. 
 
47. 
Construction Manager at Risk Construction Services Agreement No. ST2101.401 with 
Achen-Gardner Construction, LLC, for the Detroit Basin/Gazelle Meadows Park Storm 
System & Associated Improvements  
  
  
Move City Council award Construction Manager at Risk (CMAR) Construction Services 
Agreement No. ST2101.401, to Achen-Gardner Construction, LLC, for the Detroit 
Basin/Gazelle Meadows Park Storm System & Associated Improvements, in an amount not 
to exceed $10,182,770.05. 
 
48. 
Construction Manager at Risk Construction (CMAR) Services Agreement No. WW2210.401, 
with B&F Contracting, Inc., for the Price Road Frontage Road Sewer Rehabilitation  
  
Move City Council award CMAR Construction Services Agreement No. WW2210.401 to B&F 
Contracting, Inc., for construction of the Price Road Frontage Road Sewer Rehabilitation, in 
an amount not to exceed $14,255,102.98. 
 
49. 
Construction Manager at Risk Agreement No. WW2302.251, with B&F Contracting, Inc., for 
the Price Road 66-inch Sewer Interceptor Rehabilitation Pre-Construction Services  
  
Move City Council award Construction Manager at Risk Project No. WW2302.251, to B&F 
Contracting, Inc., for the Price Road 66-inch Sewer Interceptor Rehabilitation Pre-
Construction Services, in an amount not to exceed $466,133.50. 
 
50. 
Construction Agreement No. WA1903.401 and WA1908.401, Change Order No. 4, with 
Achen-Gardner Construction, LLC, for the Arrowhead Water Production Facility 
Rehabilitation and Pecos Surface Water Treatment Plant Surge System  
  
Move City Council award Construction Agreement No. WA1903.401 and WA1908.401, 
Change Order No. 4, to Achen-Gardner Construction, LLC, for the Arrowhead Water 
Production Facility Rehabilitation and Pecos Surface Water Treatment Plant Surge System, 
in the amount of $700,000. 
 
51. 
Job Order Project Agreement No. WW2208.402, with FPS Civil, LLC, Pursuant to Job Order 
Master Agreement No. JOC1902.401, for the Sewer Manhole Rehabilitation 2022 – Project 2  
  
Move City Council award Job Order Agreement No. WW2208.402, to FPS Civil, LLC, Pursuant 
to Job Order Master Agreement No. JOC1902.401, for the Sewer Manhole Rehabilitation 
2022 – Project 2, in an amount not to exceed $1,552,214.15.

Page 18 of 20 
 
52. 
Job Order Project Agreement No. WW2208.401, with Achen-Gardner Construction, LLC, 
Pursuant to Job Order Master Agreement No. JOC1901.401, for the Sewer Manhole 
Rehabilitation 2022 – Project 1  
  
Move City Council award Job Order Project Agreement No. WW2208.401, to Achen-Gardner 
Construction, LLC, Pursuant to Job Order Master Agreement No. JOC1901.401, for the Sewer 
Manhole Rehabilitation 2022 – Project 1, in an amount not to exceed $1,926,699.59. 
 
53. 
Purchase of Water Service Line Material Field Verification Services 
  
Move City Council approve the purchase of water service line material field verification 
services, from Hydra Consulting, LLC, and Metering Services, Inc., utilizing City of Tempe 
Agreement No. T23-087-01 and T23-087-02, in an amount not to exceed $300,000. 
 
54. 
Purchase of Pavement Maintenance Materials  
  
Move City Council approve the purchase of pavement maintenance materials, from 
Pavement Restoration, Inc., utilizing Pinal County Contract No. 240328, in an amount not to 
exceed $306,801. 
 
55. 
Purchase of Landscape Sprinkler and Irrigation Supplies  
  
Move City Council approve the purchase of landscape sprinkler and irrigation supplies from 
Ewing Irrigation Products, Inc.; Horizon Distributors, Inc.; and Sprinkler World of Arizona, 
Inc., utilizing the City of Mesa Contract No. 2020041, in a combined amount not to exceed 
$250,000. 
 
56. 
Purchase of Water Treatment Chemicals  
  
Move City Council approve the purchase of water treatment chemicals, from Thatcher 
Company of Arizona, Inc., utilizing the Omnia Partners Contract No. 212528, and from 
Brenntag Pacific, Inc.; Hill Brothers Chemical Company; and Thatcher Company of Arizona, 
Inc., utilizing City of Mesa Contract No. 2020135, in a combined amount not to exceed 
$3,857,819, for a one-year term, August 15, 2023, through August 14, 2024. 
 
57. 
Approval of a Settlement with Trang Thi B Ngo for the Acquisition of Road Right-of-Way and 
a Temporary Construction Easement Required for the Chandler Heights Road Improvement 
Project  
  
Move City Council approve a settlement with Trang Thi B Ngo, in the amount of $320,000, 
plus required statutory interest, for road right-of-way, a temporary construction easement, 
and improvements required for the Chandler Heights Improvement Project from McQueen 
Road to Gilbert Road. 
 
58. 
Report of City Manager, Emergency Authorization for McQueen Road Settlement 
Investigation/Repair  
  
Move City Council accept and ratify this report of the emergency authorization by the City 
Manager, for the investigation and repair of the McQueen Road settlement, including

Page 19 of 20 
 
agreements with Achen-Gardner Construction, LLC, and Dibble CM, LLC, in a total amount 
of $435,289.08. 
 
MAYOR HARTKE invited JOHN KNUDSON, Director of Public Works, and Utilities, to provide a 
briefing on all items related to Public Works on the agenda.  
 
John Knudson, Director of Public Works and Utilities, gave a briefing on the 28 agenda items, of 
which 15 were related to construction projects. Gazelle Meadows Park is one of the projects where 
large-diameter piping is installed to alleviate flooding. The city tries to maintain at least a mile 
between construction projects to minimize inconvenience to the public. The city is conducting 
video inspections of all 19,000 manholes in the city to assess pipes and manholes. Four projects 
are dedicated to improving wastewater collections, with one involving sewer line work along Price 
Road Frontage. The Ray and Dobson intersection requires attention as there have been concerns 
over traffic volume and safety issues. The city is designing a traffic project to address these 
concerns, with construction expected to begin in the 2026-2027 timeframe. Lastly, the Arrowhead 
Water Production facility project is now complete. The facility is located north of Arrowhead Park 
and features a new booster station to provide the city with the necessary water supply. 
 
COUNCILMEMBER STEWART said your team and your staff do a phenomenal job on core 
competencies. The importance of staying proactive and investing in infrastructure to avoid past 
mistakes in other cities. We have the financing through the bond, which is now being put to work.  
 
COUNCILMEMBER HARRIS thanked Mr. Knudson for his proactive approach in bringing up the 
issue of infrastructure and ensuring that the council is aware of the urgent need for it. Avoiding 
contaminated water and preventing equipment breakdown are essential in preventing water 
crises.  
 
COUNCILMEMBER HARRIS requested signage with a link to more information could improve 
communication during ongoing construction projects to address residents' concerns and keep 
them informed.  
 
Public Hearing  
59. 
Public Hearing, Results of Biennial Impact Fee Audit 
 
Briefing 
60. 
Presentation / Briefing Regarding the City of Chandler's Community Outreach Navigators 
and Homelessness Programs, as requested by Councilmember Stewart 
 
Informational 
61. 
Study Session and Regular Minutes of July 19, 2023, Planning and Zoning Commission

Page 20 of 20 
 
  
62. 
Contracts and Agreements Administratively Approved, Month of August 2023 
 
Adjourn 
The meeting was adjourned at 7:12 p.m. 
 
 
ATTEST:  _______________________  
______________________________ 
                       City Clerk                                                   Mayor 
 
 
Approval Date of Minutes:  October 16, 2023 
 
 
 
Certification 
I hereby certify that the foregoing minutes are a true and correct copy of the minutes of the Study 
Session of the City Council of Chandler, Arizona, held on the 18th day of September 2023.  I further 
certify that the meeting was duly called and held and that a quorum was present. 
 
DATED this _______ day of October, 2023. 
 
 
 
 
 
 
 
__________________________ 
                                                         
           City Clerk