CITY OF SURPRISE IGA HLESS SERVICES.PDF

Maricopa County — Formal (2023-10-18)

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City of Surprise Services 
 
Page 1 of 22 
 
 
INTERGOVERNMENTAL AGREEMENT 
BETWEEN 
MARICOPA COUNTY 
ADMINISTERED BY ITS 
HUMAN SERVICES DEPARTMENT 
AND  
THE CITY OF SURPRISE 
 
 
Agreement Number:   
 
 
 
 
Agreement Amount: $850,000 
Agreement Start Date: August 1, 2023 
Agreement Termination Date: September 30, 2026 
Unique Entity ID: CNDLLN6WTTE3 
 
1.0 
PARTIES 
This financial Intergovernmental Agreement (“Agreement”) is between the City of Surprise 
(“City” or “Subrecipient”) and Maricopa County (“County”) administered by its Human 
Services Department, (“Department”), The County and the Subrecipient collectively are 
referred to as the “Parties” and individually as the “Party.” 
 
2.0 
PURPOSE 
Through this Agreement the County seeks to expand homelessness services in the 
Surprise area. The County shall provide the Subrecipient with American Rescue Plan Act 
Coronavirus State and Local Fiscal Recovery Funds (“ARPA”) and General Funds for 
Homeless service administration and emergency shelter services (the “Project") to 
principally serve people experiencing homelessness.  
 
3.0 
TERM OF AGREEMENT 
3.1 
The term of this Agreement is from August 1, 2023 through September 30, 2026 
3.2 
This Agreement shall be effective upon approval and signature by both Parties. 
 
4.0 
AMENDMENTS 
Any changes to this Agreement shall be effective only through a written amendment signed 
by both Parties.

City of Surprise Services 
 
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5.0 
ADMINISTRATIVE CHANGE ORDERS 
5.1 
The Chairman of the Board of Supervisors is authorized upon the recommendation 
of the Human Services Department Director and Legal Counsel to make changes 
within the general scope of the Agreement on behalf of the County through 
Administrative Change Orders. Administrative Change Orders will be effective upon 
approval and execution by both the Chairman of the Board of Supervisors and the 
City. Administrative Change Orders may address any of the following areas: 
5.1.1 
Modifications to the project timeline if the last day of the project timeline is 
within the Agreement term; 
5.1.2 
Modifications to budget line items if the Agreement amount remains 
unchanged; 
5.1.3 
Modifications required by federal, state, or County regulations, ordinances, 
or policies; and/or 
5.1.4 
Modifications to administrative requirements such as changes in reporting 
periods, frequency of reports, or report formats required by the U.S. 
Department of Treasury or local regulations, policies, or requirements. 
 
6.0 
FUNDING, INVOICING AND PAYMENT 
6.1 
The County shall provide the Subrecipient with $600,000 in ARPA Funds under 
Assistance Listing Number (ALN) 21.027 provided to the County through the U.S. 
Department of Treasury and $250,000 in Maricopa County General Funds (GF) for 
a total funding award of $850,000. 
6.2 
Funding expenditures per fiscal year 
6.2.1 
FY 2024 $350,000 
6.2.1.1 
$100,000 IHELP Shelter Service (ARPA) 
6.2.1.2 
$50,000 Homeless Coordinator (GF) 
6.2.1.3 
$200,000 West Valley Housing Assistance Center (WVHAC)   
(GF) 
6.2.2 
FY 2025 $250,000 
6.2.2.1 
$50,000 Homeless Coordinator (ARPA) 
6.2.2.2 
$200,000 WVHAC (ARPA) 
6.2.3 
FY 2026 $250,000 
6.2.3.1 
$50,000 Homeless Coordinator (ARPA) 
6.2.3.2 
$200,000 WVHAC (ARPA) 
 
7.0 
AVAILABILITY OF FUNDS 
7.1 
This Agreement and the Parties’ obligations under it shall become effective when 
funds assigned for the purpose of compensating the Subrecipient are available to 
the County for disbursement. The County shall be the sole authority in determining 
the availability of funds under this Agreement, and the County shall keep the 
Subrecipient fully informed as to the availability of funds. 
7.2 
If any action is taken by any federal, state, local agency, or any other agency or 
instrumentality other than the Parties to amend, suspend, or terminate its fiscal 
obligation under or provided in connection with this Agreement, then the Parties may 
amend, suspend, or terminate this Agreement. In the event of termination, the 
Parties shall be liable for payment only for costs incurred prior to the effective date 
of the termination, provided that such services were performed in accordance with 
the provisions of this Agreement. Furthermore, upon termination Subrecipient shall 
be released from all pending responsibilities and shall have no further obligation to 
perform under the Agreement unless it is expressly provided for herein as an 
obligation that survives termination. The Parties shall give written notice of their

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intent to suspend performance or their intent to terminate this Agreement under this 
Section at least ten (10) calendar days in advance.  
 
8.0 
RESPONSIBILITIES OF ORGANIZATIONS 
8.1 
The Subrecipient shall: 
8.1.1 Provide services according to the scope of work, timeline and budget 
outlined in Exhibit A. 
8.1.2 
Follow programmatic and financial reporting requirements outlined in 
Exhibit A and use the appropriate templates provided by the County. 
8.1.3 
Allow access for County and its auditors for not less than two (2) calendar 
years from the date of the report to all records and materials retained by 
Subrecipient relating to the Program, with such access to be granted 
during normal business hours on reasonable notice of not less than forty-
eight hours. 
8.1.4 Ensure Subrecipient’s and any subcontractors’ compliance with federal, 
state, and County requirements as they relate to the ARPA Fund 
requirements. 
8.1.5 
Maintain a sufficient number of qualified and trained staff to provide 
services under this Agreement 
8.2 
The County Shall be responsible for all of the following: 
8.2.1 
Provide timely payment of subrecipient invoices on a monthly basis. 
8.2.2 
Respond to questions from the Subrecipient in a timely manner. 
8.2.3 
Provide technical assistance and training to Subrecipient staff as 
necessary to ensure proper administration services under this 
Agreement. 
8.2.4 
Report to the U.S. Department of Treasury on the Subrecipient’s use of 
funds under this Agreement. 
8.2.5 
Provide Invoice and Program Reporting template to subrecipient. 
 
9.0 
COMPENSATION 
9.1 
Subrecipient shall submit monthly invoices to the County: 
9.1.1 
For all invoiced costs related to general services and other costs 
associated with this project. 
9.1.2 
By the 15th calendar day of the month after month close out. 
9.1.3 
For costs incurred for the fiscal year, submit no later than the 30th of July. 
9.2 
The Agreement is on a cost reimbursement basis. 
9.3 
The County shall reimburse the Subrecipient on a net 0 payments standard. 
9.4 
Final Reimbursement Upon Agreement Termination. 
9.4.1 
The Subrecipient shall submit the final reimbursement request no later than 
30 calendar days after the termination date except as noted below: 
9.4.1.1 
If the termination date is between June 10 and June 30, then the 
final reimbursement request shall be submitted by July 10th. 
9.4.1.2 
The final progress report, and any other required reports that 
may be applicable, such as the program income report, shall 
be submitted with the final reimbursement request. 
9.4.2 
Late receipt of the Final Reimbursement Request (e.g., not received within 
45 days following the termination date) may result in forfeiture of payment.

City of Surprise Services 
 
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10.0 
METHOD OF PAYMENT 
10.1 
The 
Subrecipient 
shall 
submit 
invoices 
for 
project 
activities 
to 
hsdfinance@maricopa.gov. 
10.2 
Payment by the County is not to be construed as final in the event that the 
Department of Treasury disallows payment for the activity or any portion thereof. 
Funds not expended in implementing this activity or upon completion of the activity 
shall be returned to the ARPA unprogrammed funds account.  
 
11.0 
DISALLOWED COSTS 
11.1 
The cost principles set forth in the Code of Federal Regulations (“C.F.R.”), 2 C.F.R. 
Part 200 Subpart E including later amendments and editions on file with the Arizona 
Secretary of State and incorporated here by reference, shall be used to determine 
the allowability of incurred reimbursable costs under this Agreement. The 
Subrecipient shall follow cost principles as outlined in Office of Management and 
Budget (OMB) Uniform Guidance, 2 C.F.R. §§ 200, et seq. 
11.2 
Those costs that are specifically defined as unallowable in 2 C.F.R. Part 200, 
Subpart E shall not be submitted for reimbursement by the Subrecipient and shall 
not be reimbursed with County funds. 
 
12.0 
TERMINATION 
12.1 
Under A.R.S. § 38-511, either Party  may cancel this Agreement without penalty or 
further obligation within three (3) years after its execution, if any person significantly 
involved in initiating, negotiating, securing, drafting or creating this Agreement on 
behalf of either Party, at any time while this Agreement or any extension of this 
Agreement is in effect, is or becomes an employee or agent of the other Party to this 
Agreement.  
12.2 
Additionally, pursuant to A.R.S. § 38-511, either Party may recoup any fee or 
commission paid or due to any person significantly involved in initiating, negotiating, 
securing, drafting, or creating this Agreement on behalf of the one Party from the 
other Party to this Agreement arising as the result of this Agreement. A cancellation 
notice made under this Subparagraph shall be effective when the recipient receives 
a written notice of cancellation unless the notice specifies a later date. 
12.3 
Either Party may terminate this Agreement at any time by giving the other Party 
written notice at least sixty (60) calendar days before the termination date. The 
termination notice shall be given by personal delivery or registered or certified mail, 
postage prepaid and return receipt requested, to the persons at the addresses set 
forth in Section 13.0 of this Agreement.  
12.4 
In the event of termination, the County shall be liable for payment only for 
reimbursable costs incurred prior to the effective date of the termination, provided 
that such services were performed in accordance with the provisions of this 
Agreement. Neither Party shall be liable for any incomplete or additional 
performance under the Agreement unless expressly stated herein as an obligation 
that survives termination. 
12.5 
The County may suspend or terminate this Agreement if the Subrecipient violates 
any term or condition of this Agreement if the Subrecipient fails to maintain a good-
faith effort to carry out the purpose of this Agreement. 
12.6 
The Parties may terminate this Agreement for convenience upon 30 day’s prior 
written notice. The Parties shall agree upon the termination conditions including the 
effective date of the termination. The Party initiating the termination shall notify the 
other Parties in writing stating the reasons for such termination.

City of Surprise Services 
 
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13.0 
NOTICES 
Notifications and communications concerning this Agreement shall be directed to the 
following: 
 
Subrecipient: 
Bob Wingenroth, City Manager 
(623) 222-1022 
Bob.Wingenroth@surpriseaz.gov 
16000 N Civic Center Plaza 
Surprise, AZ 85374 
Maricopa County  
Human Services Department 
TJ Reed, Homelessness Programs MGR 
(602) 317-7056 
TJ.Reed@maricopa.gov   
234 N. Central Avenue 3rd Floor 
Phoenix, AZ 85004 
 
14.0 
EMPLOYMENT DISCLAIMER 
14.1 
This Agreement is not intended to constitute, create, give rise to, or to otherwise 
recognize a joint venture, partnership, or other formal business association or 
organization of any kind, and the rights and obligations of the Parties are only those 
expressly set forth in this Agreement. 
14.2 
The Subrecipient agrees that no individual performing under this Agreement on 
behalf of the Subrecipient shall be considered a County agent, employee, or 
representative and those individuals are not entitled to County civil service rights, 
County retirement rights, or any other rights provided under the County personnel 
rules, nor shall those rights accrue or apply to any such individual. The Subrecipient 
shall have total responsibility for all salaries, wages, bonuses, retirement, 
withholdings, workers’ compensation, occupational disease compensation, 
unemployment compensation, other employee benefits, and all taxes and premiums 
appurtenant thereto concerning such individuals shall indemnify, defend and hold 
harmless the County with respect to the foregoing. 
14.3 
The County agrees that no individual performing under this Agreement on behalf of 
County may be considered a Subrecipient agent, employee, or representative and 
no rights of Subrecipient civil service, Subrecipient retirement, or Subrecipient 
personnel rules shall accrue or apply to any such individual. The County shall have 
total responsibility for all salaries, wages, bonuses, retirement, withholdings, 
workers’ compensation, occupational disease compensation, unemployment 
compensation, other employee benefits, and all taxes and premiums appurtenant 
thereto concerning such individuals and the County shall indemnify, defend and hold 
harmless the Subrecipient with respect to the foregoing. 
 
15.0 
GENERAL REQUIREMENTS 
15.1 
The terms of this Agreement shall be construed in accordance with Arizona law and 
the applicable laws and regulations of ARPA. Any lawsuit arising out of this 
Agreement shall be brought in the superior court of Maricopa County, Arizona. 
15.2 
The Subrecipient shall, without limitation, obtain and maintain all licenses, permits 
and authority necessary to do business, render services and perform work under 
this Agreement, and shall comply with all laws regarding unemployment insurance, 
disability insurance and worker's compensation. 
15.3 
The Subrecipient is an independent contractor under the provisions of this 
Agreement and no officer, employee, or agent is to be considered an officer, 
employee, or agent of the other Party. 
15.4 
The Subrecipient shall comply with the regulations prohibiting conflict of interest. For 
purposes of this Agreement the terms within this subparagraph have the meanings 
prescribed by A.R.S. § 38-502. Therefore, the Subrecipient shall not make any

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payments, either directly or indirectly, to any person, partnership, corporation, trust, 
or other organization that has a substantial interest in Subrecipient’s organization, 
the County, or the Project.  Subrecipient must make full written disclosure of any 
proposed payments to the County and receive written approval for the payments. 
 
16.0 
ASSIGNMENT AND SUBCONTRACTING 
16.1 
No right, liability, obligation, or duty under this Agreement may be assigned, 
delegated, or subcontracted, in whole or in part, without the prior written approval of 
the County. The Subrecipient bears all liability under this Agreement, even if it is 
assigned, delegated, or subcontracted, in whole or in part, unless the County 
otherwise agrees. 
16.2 
In accordance with 2 C.F.R. §200.331, the Subrecipient may make a “Subaward” for 
the purpose of carrying out a specific portion of the Agreement. The Subrecipient 
will make determinations classifying recipients of federal funds as  Subawards of the 
Agreement. 
16.3 
The Subrecipient shall ensure compliance by any subcontractor with all ARPA 
requirements, including reporting requirements. 
 
17.0 
DISPUTES 
17.1 
Except as otherwise provided for in this Agreement, the Parties may attempt to 
informally resolve any dispute arising out of this Agreement for a reasonable period 
of time, but which shall not exceed ninety (90) calendar days. Disputes which are 
not resolved in that time period, shall be submitted in accordance with the following 
formal dispute resolution process: 
17.1.1 Notice of the specific grounds of a dispute shall be in writing and filed with 
the County Representative, listed in section 13.0 within ten (10) business 
days from the date the Subrecipient knew of, or should have known of, the 
basis of the dispute. 
17.1.2 The County Representative shall respond in writing to the Subrecipient within 
fourteen (14) business days. The decision of the County Representative 
shall be final and conclusive unless, within seven (7) business days after the 
date the Subrecipient is served with the decision, the Subrecipient files a 
written Notice of Appeal with the Human Services Department Director. 
17.1.3 The Human Services Department Director shall provide the Subrecipient 
with a written response within fourteen (14) business days following receipt 
of the Notice of Appeal. The decision of the Human Services Department 
Director shall be final and not appealable. 
17.1.4 Pending the decision of the Human Services Department Director, the 
Subrecipient shall diligently proceed with its performance of this Agreement 
in accordance with the decision 
17.1.5 In the event Subrecipient disagrees with the decision, the Subrecipient shall 
have every existing and future right or remedy available by law or in equity 
to resolve the dispute.  
17.1.6 Nothing in this Section 17.0 shall be deemed to prevent either Party from 
initiating formal litigation if a dispute is not resolved in accordance with this 
Section. 
 
18.0 
SEVERABILITY 
In any provision of this Agreement determined to be invalid, void, or illegal by a court, that 
determination shall in no way affect, impair, or invalidate any other provision of this 
Agreement, and the remaining provisions shall remain in full force and effect.

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19.0 
STRICT COMPLIANCE 
One Party’s acceptance of the other Party’s performance that is not in strict compliance with 
the terms of this Agreement shall not be deemed to waive the requirements of strict 
compliance for all additional areas of performance within this Agreement.  Any changes in 
performance obligations within this Agreement must be in writing and signed by both Parties. 
 
20.0 
SINGLE AUDIT ACT REQUIREMENTS 
The Subrecipient is in receipt of federal funds through the County and is subject to the 
federal audit requirements of the Single Audit Act of 1984, as amended (Pub. L. No. 98-502) 
(codified at 31 U.S.C. § 7501, et seq.). The Subrecipient shall comply with 2 C.F.R. 200, 
Subpart F. Upon completion, such audits shall be made available for public inspection. 
Audits shall be submitted to the County within the twelve (12) months following the close of 
the fiscal year. The Subrecipient shall take corrective actions within six (6) months of the 
date of the receipt of audit findings. The County shall consider sanctions as described in 2 
C.F.R. § 200.505 if it is determined by ARPA or the County that the Subrecipient is not in 
compliance with the audit requirements. 
 
21.0 
AUDIT DISALLOWANCES 
21.1 
The Subrecipient shall, upon written notice, reimburse the County for any payments 
made under this Agreement that are disallowed by a federal, state, or County audit. 
Court costs and attorney and expert fees incurred will be specifically identified as 
applicable to the recovery of the disallowed costs in question. 
21.2 
If the County determines that a cost for which payment has been made is a 
disallowed cost, then the County will notify the Subrecipient in writing of the 
disallowance and identify the required course of action, which shall be at the option 
of the County, either to adjust any future claim submitted by the Subrecipient by the 
amount of the disallowance or to require immediate repayment of the disallowed 
amount by the Subrecipient issuing a check payable to the County. 
 
22.0 
PROPERTY 
22.1 
Any County property furnished or leased pursuant to the terms of this Agreement 
shall be utilized, maintained, repaired, and accounted for in accordance with the 
instructions furnished by the County, and title to all such property shall revert to the 
County upon the expiration or termination of this Agreement. The costs to repair 
such property is the responsibility of the Subrecipient within the limits budgeted in 
this Agreement. 
22.2 
Any Subrecipient property furnished or purchased pursuant to the terms of the 
Agreement shall be utilized, maintained, repaired, and accounted for by the 
Subrecipient or Subrecipient’s subrecipient, as applicable. Repair costs of such 
property shall be the responsibility of the Subrecipient or Subrecipient’s subrecipient, 
as applicable. 
 
23.0 
LIMITATION ON LIABILITY 
23.1 
The County and its agents, representatives, officials, officers, directors, 
employees, volunteers, departments, agencies, boards, committees, and 
commissions shall not be liable for any act or omission by the Subrecipient or any 
and all of its agents, representatives, officials, officers, directors, employees, 
volunteers, departments, agencies, boards, committees, or commissions occurring 
in the performance of this Agreement, nor shall the County and its agents, 
representatives, officials, officers, directors, employees, volunteers, departments, 
agencies, boards, committees, and commissions be liable for purchases or

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contracts made by the Subrecipient or any and all of its agents, representatives, 
officials, officers, directors, employees, volunteers, departments, agencies, 
boards, committees, or commissions in connection with this Agreement, except as 
otherwise provided by law. 
23.2 
The Subrecipient and its agents, representatives, officials, officers, directors, 
employees, volunteers, departments, agencies, boards, committees, and 
commissions shall not be liable for any act or omission by the County or any and 
all of its agents, representatives, officials, officers, directors, employees, 
volunteers, departments, agencies, boards, committees, or commissions 
occurring in the performance of this Agreement, nor shall the Subrecipient and its 
agents, representatives, officials, officers, directors, employees, volunteers, 
departments, agencies, boards, committees, and commissions be liable for 
purchases or contracts made by the County or any and all of its agents, 
representatives, officials, officers, directors, employees, volunteers, departments, 
agencies, boards, committees, or commissions in connection with this Agreement, 
except as otherwise provided by law. 
 
24.0 
GENERAL INDEMNIFICATION 
Each Party (as “Indemnitor”) agrees to indemnify, defend, and hold harmless the other 
Party and its officers, officials, employees, and agents (collectively, “Indemnitees”) from 
and against any and all claims, losses, liability, costs, or expenses (including reasonable 
attorney and expert fees) (collectively referred to as “Claims”) either arising from or 
related to breach of this Agreement, but only to the extent that such Claims are caused 
by the act, omission, negligence, misconduct, or other fault of the Indemnitor and any 
and all of its agents, representatives, officials, officers, directors, employees, volunteers, 
departments, agencies, boards, committees, and commissions. The obligations under 
this Section 24 shall survive termination of this Agreement. 
 
25.0 
INSURANCE 
The Subrecipient shall provide the County a Certificate of Self-Insurance equal to: 
General Aggregate 
 
$3,000,000  
Each Occurrence Limit 
$1,000,000 
 
26.0 
OFFSHORE PERFORMANCE OF WORK PROHIBITED 
Due to security and identity protection concerns, direct services under this Agreement shall 
be performed within the borders of the United States. Any services that are described in 
the specifications or scope of work that directly serve the state of Arizona or its clients and 
may involve access to secure or sensitive data or personal client data or development or 
modification of software for the State shall be performed within the borders of the United 
States. Unless specifically stated otherwise in the specifications, this definition does not 
apply to indirect or “overhead” services, redundant back-up services, or services that are 
incidental to the performance of the Agreement. This provision applies to all work 
performed by Subrecipients or Subcontractors at all tiers. 
 
27.0 
TECHNICAL ASSISTANCE 
The County will provide reasonable technical assistance to the Subrecipient to assist in 
complying with state and federal laws, and regulations, and accountability for diligent 
performance and compliance with the terms and conditions of this Agreement and all 
applicable laws, regulations, and standards. However, this assistance in no way relieves the 
Subrecipient of full responsibility and accountability for its actions and performance in 
compliance with the terms of this Agreement.

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28.0 
STAFF AND VOLUNTEER TRAINING 
The County may make available to the Subrecipient the opportunity to participate in any 
applicable training activities conducted by the County at no cost to the Subrecipient. 
 
29.0 
CLEAN AIR ACT 
If the total face value of this Agreement exceeds $100,000, the Subrecipient agree to comply 
with all regulations, standards and orders issued pursuant to the Clean Air Act of 1970, as 
amended (42 U.S.C. §§ 7401, et seq.), to the extent any are applicable by reason of 
performance of this Agreement. 
 
30.0 
LOBBYING 
30.1 
No federal appropriated funds have been paid or will be paid by or on behalf of the 
Subrecipient to any person for influencing or attempting to influence an officer or 
employee of any agency, a member of Congress, an officer or employee of 
Congress, or an employee of a member of Congress in connection with the awarding 
of any federal agreement, the making of any federal grant, the making of any federal 
loan, the entering into of any cooperative agreement, and the extension, 
continuation, renewal, amendment, or modification of any federal agreement, grant, 
loan, or cooperative agreement. 
30.2 
If any funds, other than federal appropriated funds, have been paid or will be paid to 
any person for influencing or attempting to influence an officer or employee of any 
agency, a member of Congress, an officer or employee of Congress, or an employee 
of a member of Congress in connection with any federal agreement, grant, loan or 
cooperative agreement, then the Subrecipient shall complete and submit OMB 
Form-LLL, titled "Disclosure of Lobbying Activities," in accordance with its 
instructions and 31 U.S.C. § 1352. 
 
31.0 
RELIGIOUS ACTIVITIES 
The Subrecipient warrants that none of its costs and none of the costs incurred by the 
Subrecipient or any of its subcontractors or subrecipients will include any expense for 
related to any religious activities. 
 
32.0 
POLITICAL ACTIVITY PROHIBITED 
None of the funds, materials, property, or services contributed by the County under this 
Agreement shall be used for any partisan political activity, or to further the election or defeat 
of any candidate for public office. 
 
33.0 
COVENANT AGAINST CONTINGENT FEES 
The Subrecipient warrants that no persons or entities have been employed or retained by it 
to solicit or secure this Agreement upon an agreement or understanding for a commission, 
percentage, brokerage, or contingent fee. For breach or violation of this warranty, the 
County may immediately terminate this Agreement without liability. 
 
34.0 
RIGHTS IN DATA 
The Parties shall each have the use of data and reports resulting from this Agreement 
without cost or other restriction, except as otherwise provided by law or applicable 
regulation. Each Party shall supply to the other Party, upon request, any available 
information that is relevant to this Agreement and to the performance under it, except to the 
extent prohibited by law.

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35.0 
COPYRIGHTS 
If this Agreement results in a book or other written material, the author is free to copyright 
the work, but the Parties reserve a royalty-free, nonexclusive, perpetual and irrevocable 
license to reproduce, publish, and otherwise use and to authorize others to use, all 
copyrighted material and all material that may be copyrighted as a result of this Agreement. 
 
36.0 
AGREEMENT COMPLIANCE MONITORING/AUDITING 
36.1 
The County will monitor the Subrecipient's compliance as needed for fiscal and 
programmatic performance under the terms and conditions of this Agreement and 
applicable regulations promulgated by ARPA and Maricopa County. On-site visits 
for compliance monitoring may be made by the County and/or its grantor agencies 
at any time during the Subrecipient's normal business hours, announced and/or 
unannounced. For auditing purposes, the County shall provide the Subrecipient with 
30-days’ advance notice of any proposed on-site visit. During an on-site visit(s), the 
Subrecipient shall reasonably make all of its records and accounts related to work 
performed or services provided under this Agreement available to the County for 
inspection and copying. 
36.2 
The County shall request information for fiscal monitoring/audit per (OMB) Uniform 
Guidance 2 C.F.R. § 200, to include as applicable: 
36.2.1 Financial Management 2 C.F.R. § 200.302 
36.2.2 Internal Controls 2 C.F.R. § 200.303 
36.2.3  Bonds 2 C.F.R. § 200.304 
36.2.4 Payment and Financial Reporting 2 C.F.R. § 200.305 
36.2.5 Cost Sharing or Matching 2 C.F.R. § 200.306 
36.2.6 Program Income 2 C.F.R. § 200.307 
36.2.7 Revision of Budget and Program Plans 2 C.F.R. § 200.308 
36.2.8 Period of Performance 2 C.F.R. § 200.309 
36.2.9 Insurance Coverage 2 C.F.R. § 200.310 
36.2.10 
Record Retention and Access 2 C.F.R. §§ 200.334 – 200.338 
36.2.11 
Procurement Standards 2 C.F.R. § 200.318 
36.2.12 
Indirect Costs 2 C.F.R. § 200.414 
36.2.13 
Compensation-Personal Services 2 C.F.R. § 200.430 
36.2.14 
Audit Requirements 2 C.F.R. §§ 200.501-200.517 
 
37.0 
CONTINGENCY RELATING TO OTHER AGREEMENTS AND GRANTS 
37.1 
The Subrecipient shall, during the term of this Agreement, within fifteen (15) 
business days from acceptance, inform the Director in writing of the award of any 
other agreement or grant, including any other agreement or grant awarded by the 
County, where the award may affect either the direct or indirect costs being paid or 
reimbursed under this Agreement. The Subrecipient’s failure to notify the County of 
any such agreement shall be a breach of this Agreement and the County may 
immediately terminate this Agreement without liability. 
37.2 
The Director may request, and Subrecipient shall provide within a reasonable time, 
which shall not exceed ten (10) business days, a copy of all such other agreements 
or grants, when, in the opinion of the Director, the award of the agreement or grant 
may affect the costs being paid or reimbursed under this Agreement, except to the 
extent prohibited by law. 
37.3 
If the Director determines that the award to the Subrecipient from such other 
agreements or grants has affected the costs being paid or reimbursed under this 
Agreement, then the Director shall prepare an amendment to this Agreement 
effecting a cost adjustment. If the Subrecipient disputes the proposed cost

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adjustment, then the dispute shall be resolved pursuant to the "Disputes" paragraph 
of this Agreement. 
 
38.0 
MINIMUM WAGE REQUIREMENTS 
The Subrecipient warrants that it shall pay all of its employees who are engaged in either 
performing work or providing services under the terms of this Agreement not less than the 
minimum wage specified under Section 206(a)(1) of the Fair Labor Standards Act of 1938, 
as amended (29 U.S.C. §§ 201, et seq.), by law and regulation, and, as applicable, 
Executive Order 13658, as amended, and as specified by Arizona law. 
 
39.0 
RECOGNITION OF COUNTY SUPPORT 
The Subrecipient shall give recognition to the County and the funding source for its support 
when the Subrecipient publishes materials or releases public information that is paid for in 
whole or in part with funds received by the Subrecipient under this Agreement. 
 
40.0 
NONDISCRIMINATION, EQUAL OPPORTUNITY AND EQUAL ACCESS 
The Subrecipient, in connection with any services or other activities under this Agreement, 
shall not in any way discriminate against any person on the grounds of race, color, religion, 
sex, national origin, age, disability, political affiliation or belief. The Subrecipient shall include 
this clause in all its Subcontracts. 
 
41.0 
DISABILITY REQUIREMENTS 
The Subrecipient agrees that any electronic or information technology offered under this 
Agreement shall comply with A.R.S. §§41-2531 and -2532 and Section 508 of the 
Rehabilitation Act of 1973, which requires that employees and members of the public shall 
have access to and use of information technology that is comparable to the access and 
use by employees and members of the public who are not individuals with disabilities. 
 
42.0 
EQUAL EMPLOYMENT OPPORTUNITY 
42.1 
The Subrecipient shall not discriminate against any employee or applicant for 
employment because of race, age, disability, color, religion, sex, sexual identity, 
gender identity, or national origin. 
42.2 
The Subrecipient shall take affirmative action to ensure that applicants are employed 
and that employees are treated during employment without regard to their race, age, 
disability, color, religion, sex sexual identity, gender identity, or national origin. Such 
action shall include, but is not limited to, the following: employment, upgrading, 
demotion or transfer, recruitment or recruitment advertising, lay-off or termination, 
rates of pay or other forms of compensation, and selection for training, including 
apprenticeship. 
42.3 
The Subrecipient shall and shall cause their respective Subcontractors to comply 
with: 
42.3.1 Title VI and VII of the Civil Rights Act of 1964, as amended (42 U.S.C. §§ 
2000a, et seq.); 
42.3.2 the Rehabilitation Act of 1973, as amended (29 U.S.C. §§ 701, et seq.); 
42.3.3 the Age Discrimination in Employment Act of 1967, as amended (29 U.S.C. 
§§ 621, et seq.); 
42.3.4 the Americans With Disabilities Act of 1990 (42 U.S.C. §§ 12101, et seq.); 
and 
42.3.5 Arizona Executive Order 2009-09, et seq. as amended, which mandates that 
all persons shall have equal access to employment opportunities.

City of Surprise Services 
 
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43.0 
UNIFORM ADMINISTRATIVE REQUIREMENTS 
The Subrecipient agrees agree to comply with all applicable provisions of Title 2, Subtitle A, 
Chapter 
II, 
Part 
200—UNIFORM 
ADMINISTRATIVE 
REQUIREMENTS, 
COST 
PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL AWARDS contained in Title 
2 C.F.R. §§ 200, et seq. 
 
44.0 
FINANCIAL MANAGEMENT 
The Subrecipient shall establish an accounting system that assures the safeguarding and 
accountability of all money and assets provided under this Agreement. No part of the money 
deposited in the bank account shall be commingled with other funds or money belonging to 
the Subrecipient. All interest earned on the account shall be disbursed in the manner 
specified by the County in accordance with applicable State of Arizona and federal 
regulations. If an accounting system is used, then it shall be in accordance with generally 
accepted accounting principles. 
 
45.0 
RETENTION OF RECORDS 
45.1 
This provision applies to all financial and programmatic records, supporting 
document, statistical records, and other records of the Subrecipient that are related 
to this Agreement. 
45.2 
The Subrecipient shall retain all records relevant to this Agreement for six (6) years 
after final payment or until after the resolution of any audit questions which could be 
more than six (6) years, whichever is longer, and the County, federal and state 
auditors and any other persons duly authorized by the County shall have full access 
to, and the right to examine, copy, and make use of any and all of the records. 
 
46.0 
ADEQUACY OF RECORDS 
If the Subrecipient’s books, records and other documents related to this Agreement are not 
sufficient to support and document that allowable services were provided to eligible 
participants as determined by a court of competent jurisdiction, then the Subrecipient shall 
reimburse the County for the services not supported and/or documented. 
 
47.0 
IMMIGRATION LAWS AND REGULATIONS 
47.1 
Federal Immigration and Nationality Act 
47.1.1 The Subrecipient understands and acknowledges the applicability of the 
Immigration Reform and Control Act of 1986 (“IRCA”). The Subrecipient 
agrees to comply with the IRCA in performing under this Agreement and to 
permit the other Party to reasonably inspect personnel records to verify such 
compliance, to the extent required by law. 
47.1.2 By entering into this Agreement, the Subrecipient warrant compliance with 
the Federal Immigration and Nationality Act (“FINA”) and all other federal 
immigration laws and regulations related to the immigration status of its 
employees. The Subrecipient shall obtain statements from their 
subcontractors certifying compliance and shall furnish the statements to 
the County upon request. These warranties shall remain in effect through 
the term of the Agreement. The Subrecipient and their subcontractors shall 
also maintain Employment Eligibility Verification forms (“I-9”) as required 
by the U.S. Department of Labor’s Immigration and Control Act for all 
employees performing work under the Agreement. I-9 forms are available 
for download at USCIS.GOV. 
47.1.3 The County may request verification of compliance for any employee or 
subcontractor performing work under the Agreement. Should the County

City of Surprise Services 
 
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suspect or find that the Subrecipient or any of its subcontractors are not in 
compliance, then the County may pursue any and all remedies allowed by 
law, including, but not limited to: suspension of work, termination of the 
Agreement for default, and suspension or debarment (or both) of the 
Subrecipient. All costs necessary to verify compliance are the responsibility 
of the Subrecipient or its Subcontractor. 
47.2 
Arizona Law: The Subrecipient warrants that it is in compliance with A.R.S. § 41-
4401 (e-verify requirements) and further acknowledges that: 
47.2.1 The Subrecipient and their respective Vendors, if any, warrant their 
compliance with all federal immigration laws and regulations that relate to 
their employees and their compliance with A.R.S. § 23-214; 
47.2.2 A breach of a warranty under this Subparagraph 47.2.2 shall be deemed a 
material breach of this Agreement and the County may immediately 
terminate this Agreement without liability under A.R.S. § 41-4401; and 
47.2.3 The County and any contracting government entity retain the legal right to 
inspect the papers and employment records of the Subrecipient or their 
Vendor’s employees who works on this Agreement to ensure that such Party 
or Vendor is complying with the warranty provided under this Subparagraph 
47.2.3 and that the Parties agree to make all papers and employment 
records of those employees available during normal working hours in order 
to facilitate such an inspection. 
 
48.0 
DRUG FREE WORKPLACE ACT 
The Subrecipient shall comply with the Drug-Free Workplace Act of 1988 (41 U.S.C. §§ 701, 
et seq.), which requires that Subrecipients and grantees of federal funds must certify that 
they will provide Drug-Free workplaces. This certification is a precondition to receiving a 
grant or entering into this Agreement. 
 
49.0 
CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY AND 
VOLUNTARY EXCLUSION 
49.1 
The undersigned, by signing this Agreement, represents that he/she has the 
authority to bind the Subrecipient to the terms of this Certification. The Subrecipient, 
as the primary participant in accordance with 2 C.F.R. Part 180, certifies to the best 
of its knowledge and belief that it and its principals: 
49.1.1 Are not presently debarred, suspended, proposed for debarment, declared 
ineligible, or voluntarily excluded from covered transactions by any federal 
department or agency; 
49.1.2 Have not within a 3-year period preceding the Start Date of this Agreement, 
been convicted of or had a civil judgment rendered against them for: (1) the 
commission of fraud or a criminal offense in connection with obtaining, 
attempting to obtain, or performing a public (federal, State, or local) 
transaction or a contract under a public transaction; (2) the violation of any 
federal or State antitrust statutes; or (3) the commission of embezzlement, 
theft, forgery, bribery, falsification or destruction of records, making false 
statements, or receiving stolen property 
49.1.3 Are not presently indicted or otherwise criminally or civilly charged by a 
governmental entity (federal, state, or local) with the commission of any of 
the offenses enumerated in Sub-subparagraph 49.1.2 above; and 
49.1.4 Have not, within a three-year period preceding the Start Date of this 
Agreement, had one or more public transactions (federal, state, or local) 
terminated for cause or default.

City of Surprise Services 
 
Page 14 of 22 
49.2 
The Subrecipient agrees to include, without modification, this clause in all lower tier 
covered transactions (i.e., transactions with Subcontractors) and in all solicitations 
for lower tier covered transactions related to this Agreement. 
 
50.0 
SUBRECIPIENT EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO 
INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS: 
50.1 
The Subrecipient agrees that this Agreement and its employees working on this 
Agreement will be subject to the whistleblower rights and remedies in the federal 
pilot program established at 41 U.S.C. § 4712 by Section 828 of the National 
Defense Authorization Act for Fiscal Year 2013 (Pub. L. 112–239) and Section 
3.908 of the Federal Acquisition Regulation; 
50.2 
The Subrecipient shall inform its employees in writing, in the predominant 
language of the workforce, of employee whistleblower rights and protections under 
41 U.S.C. § 4712, as described in Section 3.908 of the Federal Acquisition 
Regulation. Documentation of such employee notification must be kept on file by 
the Subrecipient and copies provided to County upon request; and 
50.3 
The Subrecipient shall insert the substance of this clause, including this Paragraph 
50.0, in all subcontracts over the agreed upon simplified acquisition threshold 
($250,000 as of June 2021). 
 
51.0 
WRITTEN CERTIFICATION PURSUANT TO A.R.S. § 35-393.01 
If the Subrecipient engages in for-profit activity and has 10 or more employees, and if this 
Agreement has a value of $100,000 or more, then the Subrecipient certifies it is not 
currently engaged in, and agrees for the duration of this Agreement not to engage in, a 
boycott of goods and services from Israel. This certification does not apply to a boycott 
prohibited by 50 U.S.C. § 4842 or a regulation issued pursuant to 50 U.S.C. § 4842. 
 
52.0 
SURVIVAL 
The indemnification, hold harmless, defense, and non-liability provisions of this Agreement 
shall have full force and effect notwithstanding any other provisions in this Agreement and 
shall survive the termination or expiration of this Agreement. 
 
53.0 
DEFAULT AND REMEDIES FOR NONCOMPLIANCE 
53.1 
Notwithstanding anything to the contrary, this Section shall not be deleted or 
superseded by any other provision of this Agreement. 
53.2 
This Agreement may be immediately terminated by a Party if the other Party 
defaults by failing to perform any objective or breaches any obligation under this 
Agreement, or any event occurs that jeopardizes the other Party’s ability to perform 
any of its obligations under this Agreement.  
53.3 
Failure to comply with the requirements of this Agreement and all the applicable 
federal, state, or local laws, rules, and regulations may result in suspension or 
termination of this Agreement, the return of unexpended funds (less just 
compensation for work satisfactorily completed that, to date, had not been 
reimbursed), the reimbursement of funds improperly expended, or the recovery of 
funds improperly acquired. Noncompliance includes, but is not limited to: 
53.3.1 Non-performance of any obligations required by this Agreement. 
53.3.2 Noncompliance with any applicable federal, state, or local laws, rules, or 
regulations. 
53.3.3 Unauthorized expenditure of funds.

City of Surprise Services 
 
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53.3.4 Noncompliance with applicable financial record requirements, accounting 
principles, or standards established by OMB circulars and 2 C.F.R. §§ 200 
et seq. 
53.3.5 Noncompliance with recordkeeping, record retention, or reporting 
requirements. 
53.4 
Notwithstanding the suspension or termination of this Agreement, or the final 
determination of the proper disposition of funds, the Subrecipients, without intent 
to limit or with restrictions, be subject to the following: 
53.4.1 Acknowledge that suspension or termination of this Agreement does not 
affect or terminate any rights against the Subrecipient at the time of 
suspension or termination, or that may accrue later. Nothing herein shall 
be construed to limit or terminate any right or remedy available under this 
Agreement. 
53.4.2 Waiver of a breach or default of any term, covenant, or condition of this 
Agreement or any federal, state, or local law, rule, or regulation shall not 
operate as a waiver of any subsequent breach of the same or any other 
term, covenant, condition, law, rule, or regulation. 
53.5 
The Subrecipient shall, upon notice or with knowledge obtained by itself or others, 
take any and all proactive actions necessary, and provide any and all applicable 
remedies to address and correct any act by itself, and any and/or all of its agents, 
representatives, officers, officials, directors, employees, volunteers, successors, 
assigns, or Subcontractors that resulted in any wrongdoing (intentional or 
unintentional); misuse or misappropriation of funds; the incorrect or improper 
disposition of funds; any violation of any federal, state, or local law, rule, or 
regulation; or the breach of any certification or warranty provided in this 
Agreement. 
 
54.0 
ADMINISTRATIVE REQUIREMENTS 
54.1 
Accounting Standards – The Subrecipient agrees to comply with this Agreement 
and to adhere to the accounting principles and procedures required to utilize 
adequate internal controls and maintain necessary source documentation for all 
costs incurred, as well as any applicable federal laws and regulations. The 
Subrecipient further agrees to maintain an adequate accounting system that 
provides for appropriate grant accounting (including calculation of program 
income). 
54.2 
Repayment of Funds – The Subrecipient agrees to repay funds provided under 
this Agreement for noncompliance with the terms of this Agreement. Repayment 
shall be in accordance with the terms of this Agreement or the requirement of 
applicable laws and regulations, including continuing use compliance. The County 
shall specify in writing, the terms of the repayment or alternative terms in lieu of 
repayment. However, in no case shall repayment or compliance with the 
alternative terms be complete any later than sixty (60) calendar days following the 
written determination of noncompliance by the County. 
54.3 
Documentation and Record Keeping - The Subrecipient agrees to comply with this 
Agreement and the following record keeping requirements: 
54.3.1 Records to be maintained – The Subrecipient shall maintain all financial 
records as required by 2 C.F.R. § 200, and OMB Circulars; 
54.3.2 System for Award Management -The Subrecipient and all subcontractors 
or subrecipients shall have a valid Unique Entity Identifier (UEI) number 
and an active profile in the federal System for Award Management, or

City of Surprise Services 
 
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SAM.gov. Documentation of the UEI Number must be included in all project 
files. 
54.3.3 Records Retention - The Subrecipient shall retain all records pertinent to 
this Agreement for a period of six (6) years after all requirements have been 
met. In the event of litigation, a claim, or an audit is begun before the 
expiration of this retention period, said records shall be retained until all 
such action or audit findings involving the records have been resolved. 
54.3.4 Disclosure - The Subrecipient understands that client information collected 
under this Agreement is private and the use or disclosure of such 
information, when not directly connected with the administration of the 
County's or the Subrecipient's responsibilities with respect to services 
provided under this Agreement, is prohibited unless written consent is 
obtained from such person receiving service. 
54.3.5 Property Records - The Subrecipient shall maintain property and 
equipment inventory records that clearly identify properties and equipment 
purchased, improved, or sold. Properties and equipment retained shall 
continue to meet eligibility criteria and shall conform to the use of property 
and equipment. 
 
55.0 
UYGHUR FORCED LABOR PREVENTION ACT (UFLPA) 
55.1 
The Subrecipient warrants and certifies that it does not currently, and agrees for 
the duration of the agreement that it will not, use: 
55.1.1 the forced labor of ethnic Uyghurs in the People's Republic of China. 
55.1.2 any goods or services produced by the forced labor of ethnic Uyghurs in 
the People's Republic of China. 
55.1.3 any contractors, subcontractors or suppliers that use the forced labor or 
any goods or services produced by the forced labor of ethnic Uyghurs in 
the People's Republic of China. 
55.2 
If the Subrecipient becomes aware during the term of the Agreement that the 
Subrecipient is not in compliance with this paragraph, the Subrecipient shall notify 
the County within five business days after becoming aware of the noncompliance. 
Failure of the Subrecipient to provide a written certification that the Subrecipient 
has remedied the noncompliance within one hundred eighty (180) days after 
notifying the County of its noncompliance, this Agreement shall terminate unless 
the Term of this Agreement shall end prior to said one hundred eighty (180) day 
period. 
 
56.0 
FORCE MAJEURE 
56.1 
Neither Party shall be liable for failure of performance, nor incur any liability to the 
other Party on account of any loss or damage resulting from any delay or failure to 
perform all or any part of this Agreement if such delay or failure is caused by 
events, occurrences, or causes beyond the reasonable control and without 
negligence of the Parties. Such events, occurrences, or causes will include Acts 
of God/Nature (including fire, flood, earthquake, storm, hurricane, or other natural 
disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared 
or not), civil war, riots, rebellion, revolution, insurrection, military or usurped power 
or confiscation, terrorist activities, nationalization, government sanction, lockout, 
blockage, embargo, labor dispute, strike, pandemic, and interruption or failure of 
electricity or telecommunication service. 
56.2 
Each Party, as applicable, shall give the other Party notice of its inability to perform 
and particulars in reasonable detail of the cause of the inability. Each party must

City of Surprise Services 
 
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use best efforts to remedy the situation and remove, as soon as practicable, the 
cause of its inability to perform or comply. 
56.3 
The Party asserting Force Majeure as a cause for non-performance shall have the 
burden of proving that reasonable steps were taken to minimize delay or damages 
caused by foreseeable events, all non-excused obligations were substantially 
fulfilled, and the other Party was timely notified of the likelihood or actual 
occurrence that would justify such an assertion, so that other prudent precautions 
could be contemplated. 
 
 
IN WITNESS, the Parties have approved and signed this Agreement: 
 
APPROVED BY: 
THE CITY OF SURPRISE 
APPROVED BY:  
MARICOPA COUNTY 
 
 
___________________________________ 
Skip Hall                                          Date 
Mayor 
 
 
____________________________________ 
Clint Hickman                                         Date 
Chairman of the Board of Supervisors 
 
Attested to: 
 
 
 
 
 
 
 
 
 
City Clerk                                               Date 
 
 
Attested to: 
 
 
 
 
 
 
 
 
 
Juanita Garza, Clerk of the Board          Date 
 
IN ACCORDANCE WITH A.R.S. §§ 9-240 AND 
11-952, THIS AGREEMENT HAS BEEN 
REVIEWED 
BY 
THE 
UNDERSIGNED 
ATTORNEY WHO HAS DETERMINED THIS 
AGREEMENT IS PROPER IN FORM AND 
WITHIN THE POWERS AND AUTHORITY 
GRANTED TO THE CITY OF SURPRISE 
UNDER THE LAWS OF THE STATE OF 
ARIZONA. 
 
 
APPROVED AS TO FORM: 
 
 
 
 
 
 
 
 
 
City Attorney                                         Date 
IN ACCORDANCE WITH A.R.S. §§ 11-201, 11-
251, AND 11-952, THIS AGREEMENT HAS 
BEEN REVIEWED BY THE UNDERSIGNED 
ATTORNEY WHO HAS DETERMINED THIS 
AGREEMENT IS PROPER IN FORM AND 
WITHIN THE POWERS AND AUTHORITY 
GRANTED TO MARICOPA COUNTY UNDER 
THE LAWS OF THE STATE OF ARIZONA. 
 
 
 
APPROVED AS TO FORM: 
 
 
 
 
 
 
 
 
 
Kim Miles, Deputy County Attorney       Date

City of Surprise Services 
 
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EXHIBIT A- STATEMENT OF WORK 
 
1.0 
Project Implementation 
1.1 
The Subrecipient shall implement the Homeless Services Administrator position, 
and shelter operations through the WVHAC and IHELP Services (the “Project") to 
principally serve people experiencing homelessness. 
 
1.1.1 Homeless Services Administrator to include: 
1.1.1.1 Plan, develop, and manage all aspects of the City’s homeless 
priorities including building strong strategic partnerships, using 
data to analyze policy issues in homelessness, providing expert 
knowledge and guidance, and driving progress toward achieving 
regional goals.  
1.1.1.2 This position will work with City Departments, regional 
municipalities, non-profit organizations, health departments, and 
community partners to leverage regional efforts and maximize 
resources to end homelessness. 
1.1.1.3 Coordinate with and support the County in leading the subregional 
collaborative in the Surprise area.  
 
1.1.2 Shelter Services (WVHAC and IHELP Shelter Services) to include: 
1.1.2.1 Establish eligibility and issue a homeless verification letter within 72 
hours of entry. 
1.1.2.2 All staff funded under this contract are to have the primary goal of 
supporting clients in exiting shelter to permanent housing. This 
involves all staff being trained on trauma informed care, 
motivational interview, and appropriate resources to provide to 
clients as needed. Make documentation of these trainings available 
for monitoring. 
1.1.2.3 All clients will receive an initial intake with support and resources 
provided based on their identified needs within the first 24 hours of 
residency. 
1.1.2.4 All clients will have access to AD HOC support services upon 
request in order to have the tools and resources to resolve their 
identified needs. 
1.1.2.5 Collect and maintain documents for housing readiness and 
coordination. 
1.1.2.6 Facilitate connection to state licensed mental health and chemical 
dependency treatment program as necessary. 
1.1.2.7 Enter client information into Homeless Management Information 
Systems ("HMIS"). All data must be entered into HMIS within 3 
days of initial intake. Must have a data completeness score of 
95%.  
1.1.2.8 Case managements services will be available to IHELP clients a 
minimum of 5 nights a week in the first 3 months of operating year 
2019-2020. 
1.1.2.9 Case management will serve 100% of people in the IHELP program

City of Surprise Services 
 
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1.2 
Must maintain above 95% occupancy on average.  
1.3 
Ensure established Policies and Procedures are in place for service delivery; 
1.4 
Be responsible for hiring, managing, training, and terminating staff as necessary, 
in accordance with Subrecipient’s established policy and procedures. 
Subrecipient shall make Policies available for County review at time of 
monitoring.  
1.5 
Report incidents that may involve a liability issue, significant disruptions in 
services or unusual or dangerous interactions which may leave the County open 
for public scrutiny. Subrecipient will report incident to County Homeless Services 
staff by telephone as soon as possible within 24 hours following occurrence and 
will provide a detailed incident report to County Homeless Services staff within 
three (3) business days following occurrence. 
 
2.0 
Background Checks and Fingerprinting 
2.1 
Background Checks for Employment Through Central Registry: 
2.1.1 The Subrecipient shall make available valid Background Check 
information to County upon request.  
2.2 
Fingerprinting: 
2.2.1 The Subrecipient shall comply with, and shall ensure that all 
Subrecipient’s employees, independent contractor, subcontractors, 
volunteers, and other agents comply with, all applicable (current and 
future) legal requirements relating to fingerprinting, fingerprinting 
clearance cards, certification regarding pending or past criminal matters, 
and criminal records checks that relate to contract performance.  
2.2.2 Applicable legal requirements relating to fingerprinting, certification, and 
criminal background checks may include, but not limited, to the following: 
A.R.S. §§ 36-594.01, 36-3008, 41-1964, and 46-141. All applicable legal 
requirements relating to fingerprinting, fingerprint clearance cards, 
certification regarding pending or past criminal matters, and criminal 
records checks are hereby incorporated in their entirety as provisions of 
this Agreement.   
2.2.3 The Subrecipient is responsible for knowing which legal requirements 
relating to fingerprinting, fingerprint clearance cards, certifications 
regarding pending or past criminal matters, and criminal records checks 
relate to contract performance.  
2.2.4 The Subrecipient shall make available valid Fingerprint information to 
County upon request.  
 
3.0 
Outcomes/Performance Measures 
3.1 
Homeless Services Administrator to include: 
3.1.1 Narrative overview of Surprise homeless service activities and 
coordination with the County. 
 
3.2 
WVHAC to include: 
3.2.1 Outcomes: 
3.2.1.1 Occupancy rate to be above 95% on average.

City of Surprise Services 
 
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3.2.1.2 Number of individuals and families experiencing homelessness 
served. 
3.2.1.3 Known Exit Destinations in HMIS 
3.2.1.4 HUD defined positive exit destinations 
3.2.1.5 Data completeness and timeliness 
3.2.2 Indicators (The data point reporting locations is identified after each 
indicator in parenthesis based on reports in HMIS): 
3.2.2.1 Chronicity: Percentage of program participants meeting chronic 
definition (APR: 5A). 
3.2.2.2 Median Length of Stay: Median number of days for participants 
currently in the program. (APR: 22B) 
3.2.2.3 Average Length of Stay: Average number of days for participants 
currently in the program. (APR: 22B) 
3.2.2.4 Data Quality: Percent of fields missing or incorrect in HMIS as 
measured by HMIS APR. (APR: 6A,B,C,D,E) 
3.2.2.5 Income Growth at Exit: Percentage of those with increased 
income at program exit. (APR: 19A2) 
3.2.2.6 Receipt of Outside Benefits Upon Exit: Percentage of those with at 
least one source of outside benefits upon program exit. (APR: 
20B) 
3.2.2.7 Positive Exits: Percentage of program participants who exited to a 
positive destination as recorded in HMIS. (APR: 23C) 
3.2.2.8 Occupancy Rate: Percentage of beds currently utilized by 
program participants. (SAPBO: Bed Night Utilization) 
3.2.2.9 Fund Utilization: Percentage of funds expended during term of 
grant. 
3.2.2.10 
Housing First: Program score, max of 216. (Housing First 
Assessment Tool) 
3.2.2.11 
Intake and Assessment: Median number of days between 
Shelter Entry Date and Case Management Entry Date (for the 
clients who received case management). 
3.2.2.12 
Case Management: Ratio of available case managers for 
every program participant. 
3.2.2.13 
Program Participants: Number of unduplicated clients 
served in overnight shelter. (APR: 5A) 
3.2.2.14 
Exit Destinations: Count of positive exits, not-positive exits, 
and unknown exits. (Unknown is the sum of “Client doesn’t 
know/refused” and “Data not collected (no exit interview 
completed)” . (APR: 23C) 
 
3.3 
IHELP Shelter Services to include: 
3.3.1 Outcomes: 
3.3.1.1 Occupancy rate to be above 95% on average. 
3.3.1.2 Number of individuals experiencing homelessness served. 
3.3.1.3 Increase known Exit Destinations in HMIS from the previous year 
3.3.1.4 Increase HUD defined positive exit destinations from the previous 
year

City of Surprise Services 
 
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3.3.1.5 Data completeness and timeliness 
3.3.2 Indicators (The data point reporting locations is identified after each 
indicator in parenthesis based on reports in HMIS): 
3.3.2.1 Chronicity: Percentage of program participants meeting chronic 
definition (APR: 5A). 
3.3.2.2 Median Length of Stay: Median number of days for participants 
currently in the program. (APR: 22B) 
3.3.2.3 Average Length of Stay: Average number of days for participants 
currently in the program. (APR: 22B) 
3.3.2.4 Data Quality: Percent of fields missing or incorrect in HMIS as 
measured by HMIS APR. (APR: 6A,B,C,D,E) 
3.3.2.5 Income Growth at Exit: Percentage of those with increased 
income at program exit. (APR: 19A2) 
3.3.2.6 Receipt of Outside Benefits Upon Exit: Percentage of those with at 
least one source of outside benefits upon program exit. (APR: 
20B) 
3.3.2.7 Positive Exits: Percentage of program participants who exited to a 
positive destination as recorded in HMIS. (APR: 23C) 
3.3.2.8 Occupancy Rate: Percentage of beds currently utilized by 
program participants. (SAPBO: Bed Night Utilization) 
3.3.2.9 Fund Utilization: Percentage of funds expended during term of 
grant. 
3.3.2.10 
Housing First: Program score, max of 216. (Housing First 
Assessment Tool) 
3.3.2.11 
Intake and Assessment: Median number of days between 
Single Adult Shelter Entry Date and Case Management Entry 
Date (for the clients who received case management). 
3.3.2.12 
Case Management: Ratio of available case managers for 
every program participant. 
3.3.2.13 
Program Participants: Number of unduplicated clients 
served in overnight shelter. (APR: 5A) 
3.3.2.14 
Exit Destinations: Count of positive exits, not-positive exits, 
and unknown exits. (Unknown is the sum of “Client doesn’t 
know/refused” and “Data not collected (no exit interview 
completed)” (APR: 23C) 
 
4.0 
Reporting Requirements: Monthly reporting to be submitted no later than the 15th 
calendar day of the month, following the close of the prior month (i.e., February 15th for 
January report) to include: 
4.1 
Monthly payment request form for reimbursement using a template provided by 
the County. 
4.2 
Program Reports to be sent monthly: 
4.2.1 COC APR from HMIS for each program 
4.2.2 Outcome report using an agreed upon template that reports progress on 
outcomes/ performance measures listed in the section above.  
4.3 
Provide Quarterly 
4.3.1 Report on all indicators

City of Surprise Services 
 
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4.3.2 Report indicating the expenditure percentage of the yearly budget with a 
budget narrative describing the status and any programmatic or financial 
issues. This report is to include all funding sources. 
4.3.3 Share aggregate data at the request of County within 7 days. 
5.0 
Monitoring 
5.1 
The County will monitor the Subrecipient’s compliance with fiscal and 
programmatic performance under the terms and conditions of this Agreement. 
On-site visits for compliance monitoring may be made by either the County at 
any time during the Subrecipient’s normal business hours, announced or 
unannounced. During an on-site visit, the Subrecipient shall make all its records 
and accounts related to work performed under this Agreement available to the 
County for inspection and copying. 
5.2 
Subrecipient shall make Policies available for County review at time of 
monitoring. 
5.3 
Subrecipient will provide full access, read only, to the Project in HMIS for the 
purpose of monitoring client files no more than once per quarter. Subrecipient is 
responsible for notifying HMIS Lead Agency and granting access to the County 
within 3 business days of monitoring notice. 
5.4 
County will conduct desk monitoring monthly when financial and programmatic 
reports are submitted. 
5.5 
The County will conduct desk monitoring at minimum, on an annual basis and in 
conjunction with federal agencies, if applicable, in order to review outputs, 
outcomes and requirements described in the scope of work. 
5.6 
Subrecipient will provide any ad hoc reports as requested by the County 
including aggregate or client level data through the HMIS System and according 
to approved CoC Data Sharing agreements.  Such reporting shall be for the 
purposes of improving access to and effectiveness of service. The County 
reserves the right to add, remove or revise reporting requirements at its 
discretion. 
6.0 
Budget 
FUND SOURCES 
Sources 
Total 
Maricopa County – General Funds 
$250,000 
Maricopa County – ARPA 
$600,000 
 
Line Item Expenditures 
Total Service Cost 
County Costs  
IHELP Shelter 
$279,672
$100,000 
WVHAC Operations 
$2,502,000
$600,000 
Homeless Services Administrator 
$530,000
$150,000 
TOTALS: 
$3,311,672
$850,000