ATTAIN Grant Application

City of Chandler — Regular Meeting (2024-02-22)

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The City of Chandler
2023 USDOT ATTAIN Application
Volume 1. Technical Application
Project TRANSCEND
February 2, 2024
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PREVIEW Date: Feb 05, 2024
Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

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Project Name
Project TRANSCEND
Eligible Entity Applying to Receive Federal Funding
The City of Chandler
Total Project Cost (from all sources)
$8,218,538
ATTAIN Request
$6,574,830
Please refer to Attachment B for an itemized budget and 
Vol 2., Exhibit 1 for letters of local match commitment.
Are matching funds restricted to a specific project 
component? If so, which one?
No
State(s) in which the project is located
Arizona
Is the project currently programmed in the:
●
Transportation Improvement Program
●
Statewide Transportation Improvement 
Program
●
MPO Long Range Transportation Plan
●
State Long Range Transportation Plan
While the project is not currently programmed in the TIP, 
Chandler has confirmed with its MPO, the Maricopa 
Association of Governments (MAG) that the City can 
include the project in the next TIP round should they be 
awarded. Please see MAG’s letter of support in 
Attachment A. Recommendations for innovative mobility 
solutions are also listed in Chandler’s 2019 
Transportation Master Plan and the joint Chandler/Valley 
Metro Price Road Flexible Transit Study (see footnotes12).
Technologies Proposed to Be Deployed (briefly list)
-
Integrated Transit Trip Planning and Booking 
Platform (Fixed route, AV microtransit, and 
conventional microtransit)
-
Automated Vehicle Deployment
-
Rider Facing Booking Portal
Will the project use connected vehicle 
technologies? If so, which technologies will be 
used–for instance, will the project use:
●
DSRC/5.9 GHz spectrum?
●
Cellular/4G/5G communications?
●
Another connectivity technology? (please 
specify e.g., bluetooth, RFID, etc.)
If the connectivity technology has yet to be 
determined, please specify “TBD”.
The May Mobility Automated Vehicles will use 4G/5G 
communications.
Will the project use automated driving system 
technologies? 
Yes
Rural Considerations:
a)
Is the project serving a rural area? A rural 
area is an area with a population of less 
than 50,000 residents (according to the 
2010 census)
b)
If yes, how much ATTAIN funding is being 
requested to be put toward serving the 
rural area?
No
Section I. Cover Page
1https://www.chandleraz.gov/sites/default/files/Chandler-TMP_Final-Report_01-09-20_lr.pdf
2https://vulcan-production.nyc3.cdn.digitaloceanspaces.com/projects/downloads/price-road-flexible-transit-study/price_road_fl
exible_transit_study_rpt_final.pdf
PREVIEW Date: Feb 05, 2024
Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

Table of Contents
Section I – Cover Page……………………………………………………2
Section II – Project Narrative………………………………….…………3
Project Summary………………..………………………………………4
Geographic Area………………………………………………………...5
Real-World Issues and Challenges……………………………………7
Program Vision, ATTAIN Goals, and DOT Focus Areas……….…10
Transportation Systems and Services………………………………15
Deployment Plan and Project Schedule…………………………….16
Obstacles to Deployment, Regulations and Exemptions………….19
Quantifiable System Performance Improvements………………….20
ATTAIN Program Areas…………………………………………….…22
Leveraging Existing Investments ………………………………….....26
Buy America Act…………………………………………………….....26
Technology Summary…………………………………..………….....26
Automated Driving System-Equipped Vehicle Safety………….….27
Section III – Management Structure………………...………………...28
Applicant Organization……………………………………………..…28
Partnership Plan…………………...………………………………..…28
Proposed Subcontractors…………………………………………..…28
Flow Chart………………………………………….………………..…31
Section IV – Staffing Description……………………………………...31
Key Personnel……………………….……………….………………..31
Primary Point of Contact………………….……………….……….…32
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PREVIEW Date: Feb 05, 2024
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Section II. Project Narrative
Project Summary
Project Summary: The City of Chandler pursues a $6,574,830 ATTAIN grant to elevate the City’s 
on-demand microtransit service “Chandler Flex” through Project TRANSCEND, integrating 
Automated Driving System (ADS)-equipped vehicles (AVs) and facilitating the integration of the 
Chandler Flex Rider App with the Valley Metro Regional App. Project TRANSCEND is designed for 
the local context: it focuses on the City's vulnerable communities (K-12 and college level students 
and those living in low-income census blocks) and accommodation of the area’s extreme 
temperatures, ensuring climate-sensitive, affordable, accessible, efficient transportation.
Project Overview: Existing transit services in the City of Chandler include fixed-route transit services 
provided by the regional transit authority, Valley Metro, as well as the Chandler Flex on-demand 
microtransit service. Chandler Flex was created to fill critical gaps in the existing Valley Metro bus 
system, as much of the Chandler area lacks access to frequent service. Since its launch in July 2022, 
Chandler Flex has facilitated over 50,000 trips, with more than half related to school commutes. 
Despite its positive impact, Chandler Flex faces challenges in meeting rising demand, yielding longer 
wait times and difficulties in fulfilling trip requests. Furthermore, the lack of integration with the Valley 
Metro network can lead to confusion and inconvenience for residents using both fixed-route and 
microtransit. As temperatures continue to rise throughout the region, Chandler Flex aims to maintain 
and expand its essential role, especially for those most at risk from extreme heat, by providing a 
reliable and safe transportation option.
Project TRANSCEND will deploy two key technological advancements:
1.
Launch AVs in the Flex Fleet: The grant will pave the way for the incorporation of 5 
hybrid-electric AVs into the Chandler Flex fleet. These AVs will operate within the following 
census tracts, all identified as disadvantaged by the USDOT Climate and Economic Justice 
Screening Tool and the ETC Explorer Tool: 
a.
04013523002, where 13% of households do not have access to a vehicle;
b.
04013522903, where 65% of the population lives at or below 200% of the federal 
poverty line; and
c.
04013523104, where 13% of people ages 25 years or older do not have a high school 
diploma. This community is also in the 90th percentile for share of households where 
no one over age 14 speaks English very well. 
2.
Integration of Regional Trip Planning Apps: Grant funding will also enable the integration 
of the Chandler Flex Rider App with the Valley Metro Regional app. Both interfaces will 
empower riders to plan and pay for their trips across modes (fixed route, microtransit, and AV 
microtransit), promoting a more connected and efficient transportation system at the regional 
level.
The proposal recognizes the critical need to protect Chandler's most vulnerable residents, especially 
students, from the city's extreme temperatures. The City plans to leverage technology and innovation 
to develop a transportation system that focuses on both efficient movement and the well-being of its 
users. To support these objectives and better understand their effectiveness, the City has included 
funding for a research and evaluation 
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study in its proposal. This study will be conducted by CALSTART, in collaboration with Arizona State 
University (ASU) and the Arizona Commerce Authority (ACA), and will evaluate how Project 
TRANSCEND tackles key issues such as mobility, safety, and environmental concerns.
Project TRANSCEND supports the following objectives and outcomes:
●
287,000 residents living in Chandler will experience improved transportation
●
91,100 residents (living within the Chandler Flex zone) will be directly served with on-demand 
Chandler Flex services, including 56% of residents who identify as non-white or 
Hispanic/Latino and 11% who currently live in poverty;
●
31,500 (living in the Project TRANSCEND AV zone) will be directly served with on-demand AV 
Chandler Flex services, including 75% who identify as non-white or Hispanic/Latino and 23% 
who currently live in poverty;
●
3 Areas of Persistent Poverty census tracts will be served with on-demand AV Chandler Flex 
services; 
●
Increase Chandler Flex monthly ridership to over 4,000 trips across the entire service 
(inclusive of both microtransit and AV microtransit);
●
Replace SOV trips (50% of AV trips would have otherwise been served by SOVs)
●
Provision of an estimated 36,000 AV trips over the course of the three-year project term;
●
Deep-link integration of the Chandler Flex app with the Valley Metro Regional App to facilitate 
intermodal trip planning and payment; and
●
Publish a final report that analyzes the safety, mobility, and environmental impacts of Project 
TRANSCEND
Geographic Area
Project TRANSCEND's (Transforming 
Regional Automated Navigation for 
Student Commutes and 
Environmental Deterrents) will be 
deployed in Chandler, Arizona, an 
urban hub within Maricopa County 
that covers 65 square miles and is 
home to 287,000 residents. The city 
area plays a crucial role as a regional 
employment center and economic 
driver within the Phoenix urbanized 
area. Based on the 2020 census, 
Chandler is a melting pot with 45% of 
residents identifying as a minority 
(non-white or of Hispanic/Latino 
descent). Socio-economic data 
reveals an 8% poverty rate, while 
24% of the population is under 18, 
slightly exceeding the national 
average of 22%.
Figure 1: Chandler Flex 
Zone Boundary and City of 
Chandler Boundaries
PREVIEW Date: Feb 05, 2024
Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

In July 2022, the city responded to community mobility challenges by introducing the Chandler Flex 
microtransit service, located in a 21-square mile zone within the city. The primary objectives were to 
expand transportation access, foster regional connectivity, and enhance overall transportation equity. 
Within the Chandler Flex zone, 56% of residents identify as non-white or Hispanic/Latino, and 11% 
currently live in poverty. Since its inception, Chandler Flex has proven to be a vital transportation solution, 
serving over 3,000 riders on a monthly basis. 
A key impetus behind the service's establishment was the digitization and expansion of the transit network, 
specifically to complement K-12 school transportation needs. Within the Chandler Flex zone, there is a 
dedicated 2-square mile section that exclusively serves student travel to and from schools. To date, student 
ridership constitutes over 50% of the monthly Chandler Flex trips. The student zone is also home to two 
low-income census blocks (04013523002, 04013522903; also Areas of Persistent Poverty census blocks). 
Meaningfully, 75% of the population in this zone identify as non-white or Hispanic/Latino, and 23% currently 
live in poverty.
The proposed AV services under Project TRANSCEND will operate within this “student zone”, (AVs will be 
available to both students and the general population) as well as the adjacent two square miles in 
downtown Chandler. The TRANSCEND zone is home to three low-income and AoPP census blocks 
(04013523002, 04013522903, and 04013523104). The AVs will also make connections to Chandler Gilbert 
Community College (CGCC) to facilitate workforce development and training opportunities. Please refer to 
the table and maps below.
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Demographic
City of Chandler
Chandler Flex Zone
Chandler Flex, 
School Only Zone
Project
TRANSCEND Zone
% of the population that 
identifies as non-white or 
Hispanic/Latino
45%
56%
75%
72%
Percentage of the 
population living in poverty
8%
11%
23%
21%
Areas of Persistent Poverty 
Census Blocks
3 total 
(04013523002, 
04013522903, 
and 
04013523104)
3 total 
(04013523002, 
04013522903, and 
04013523104)
2 total 
(04013523002, 
04013522903)
3 total 
(04013523002, 
04013522903, and 
04013523104)
Figure 2: Chandler Flex 
Zone Boundary
Figure 3: Chandler Flex + 
School Only Zone 
Table 1: Demographics
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Real-World Issues and Challenges
Chandler, an urban hub, is experiencing a growing 
demand for innovative transportation solutions. The 
real-world challenges faced by the Chandler 
community that prompt the need for Project 
TRANSCEND can be categorized in three main ways:
A.
Safety Challenges: Includes heat-related 
safety issues as well as rising collision rates in 
Maricopa County. Key concerns include the 
heightened vulnerability of certain groups 
(e.g., students) to extreme heat, the urban 
heat island effect, and the difficulties 
encountered during transit in high 
temperatures;
B.
Environmental Challenges: Heavy reliance on single-occupancy vehicles (SOVs), contributing to 
traffic congestion and higher emissions; and
C.
Mobility Challenges: Lack of connected transportation infrastructure throughout the City, resulting 
in unreliable travel experiences and inefficient transportation connections.
Safety Challenges: Disproportionate impacts of heat on priority groups and during transit
The City of Chandler, located in Maricopa County, Arizona, faces severe heat-related safety concerns, 
primarily due to its extreme temperatures and the urban heat island effect. This area records an average of 
110 days per year with temperatures above 100°F, posing significant risks, especially to vulnerable groups 
like younger students. Children are more susceptible to heat-related illnesses due to their physiological 
characteristics, such as higher surface area-to-body mass ratios and lower sweating capacities. These 
factors underscore the need for specific strategies to ensure safe transit for this demographic.3
 3https://www.azdhs.gov/documents/preparedness/epidemiology-disease-control/extreme-weather/heat/managing-extreme-heat
-recommendations-for-schools.pdf
Figure 5: Arizona Heat Map and Legend 
Figure 4: Chandler Flex and Project 
TRANSCEND Zones
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The challenges faced by Chandler residents due to heat are compounded by limited cooling options 
during travel. Many rely on air conditioning in personal vehicles, but this comes with financial strains, 
such as maintenance and higher fuel costs, particularly during summer traffic. Public transportation 
users often endure thermal discomfort at transit stops, which lack adequate shade and feature hot 
metal benches. This uncomfortable environment leads to significant impacts on daily life, including 
missing school, work, and other appointments due to the challenges posed by extreme heat. These 
issues highlight the importance of developing heat-sensitive solutions in public transportation to 
improve residents' mobility, comfort, and access to essential services.
A review of existing policies in the City of Phoenix indicates a significant gap in addressing heat-related 
transportation issues. An ASU study “Are State and Local Policies Addressing Community Concerns 
about Extreme Heat?” identified 51 regional policies related to heat. Notably, very few of these policies 
addressed transportation strategies.
Finally, Project TRANSCEND's implementation of AV technology in Chandler's transportation 
infrastructure directly addresses the city's urgent need for enhanced safety outcomes, in light of the 
alarmingly high crash rates reported by the National Highway Traffic Safety Administration (NHTSA) in 
Maricopa County. According to NHTSA, Maricopa County, AZ has extremely high crash rates, 
constituting 71.65% of all crashes statewide and 52.04% of fatal accidents statewide. In Chandler 
alone, annual fatal crashes rose from 14 to 19 between 2019 and 2022. Additionally, according to the 
ETC Explorer Tool, within census tract 04013523002, traffic fatalities are estimated to be 6.50 per 100k 
people between 2017-2021—considerably higher than nearby communities. AVs hold the potential to 
reduce such crashes.
Environmental Challenges: Heavy Reliance on SOVs
In Chandler, the over-reliance on SOVs presents significant environmental challenges. SOVs 
contribute to traffic congestion, increase emissions, and as a result, hinder the efficiency and appeal of 
public transportation systems, ultimately impacting the city's sustainability and quality of life.
Extreme heat significantly impacts public transit usage in the city, leading to a preference for SOVs. A 
recent ASU survey reveals that 60% of community members selected public transit as the number one 
place they experience excessive heat, with home being the second most common location for 
heat-related discomfort at a distant 19%. As a result of the extreme heat experienced during 
transportation, 90% of respondents said that they resort to personal vehicles, friends', family's, or 
co-workers' vehicles as their primary mode of transportation, leaving only 10% who selected public 
transportation, carpooling, walking, biking, and taxis or ride-sharing services.4
4https://morrisoninstitute.asu.edu/sites/default/files/are_state_and_local_policies_addressing_community_concerns_about_e
xtreme_heat.pdf
Figure 6: Survey Response Data
PREVIEW Date: Feb 05, 2024
Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

Additionally, the daily experiences of Chandler residents highlight a strong preference for SOVs over 
public transit, primarily due to the inefficiencies of the current public transportation system. For 
instance, a journey from Chandler High School in the north to Hamilton High School in the south takes 
about 90 minutes or even multiple hours using public transportation. This includes a nearly 2-mile 
walk to access the transit system. In contrast, traveling the same distance by car takes about 10 
minutes. As a result, most families opt for SOVs. This reliance on private vehicles causes significant 
congestion around schools during pick-up and drop-off times, leading to extended travel times, 
frequent tardiness, and increased local emissions.
Traffic congestion is a prominent issue in Chandler, notably along major routes like Interstate 10, 
where residents often face lengthy delays, especially when traveling to areas like Casa Grande (south 
of Chandler). The City has attempted to address this through various lane expansion projects, 
including on Chandler Heights Road, Queen Creek Road, and Cooper Road. However, the 
effectiveness of these infrastructure improvements is limited without a corresponding decrease in the 
use of SOVs.
Mobility Challenges: Lack of Integrated Transportation Infrastructure
In Chandler, mobility challenges are significantly influenced by the lack of integrated transportation 
infrastructure. The city's transit services include the Chandler Flex microtransit service and fixed-route 
transit services provided by Valley Metro. Valley Metro's fixed-route bus system in Chandler covers 
over 50 miles, offering local and express services, and connects to Mesa's light rail, which extends 
service to Tempe and Phoenix.
The Chandler Flex microtransit service was introduced to address the gaps in Chandler's transit 
service, particularly in areas with infrequent transit. Within Chandler, only one bus route (the 112) 
operates with frequent 15 minute headways, as indicated by thick purple lines on the below transit 
map. In contrast, the Chandler Flex service allows for on-demand, shared rides, emphasizing K-12 
student need but open to all residents. 
However, despite Chandler Flex's role in bridging transit gaps, its effectiveness in improving mobility is 
limited by its lack of integration with the Valley Metro Regional App. This lack of connection between 
microtransit and fixed-route services through a single booking and payment app presents a major 
barrier to efficient transit use. Users relying on both Chandler Flex and Valley Metro services face a 
fragmented transportation experience, needing to navigate two separate systems for coordination, 
booking, and payment. This disjointed process can lead to inefficiencies and discourage the use of 
one or both services. The goal of establishing a cohesive, user-friendly transit network in Chandler is 
hindered by this lack of integration, highlighting the need for a more unified approach to improve the 
city's transportation ecosystem.
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Program Vision, ATTAIN Goals, and DOT Focus Areas
Program Vision
Project TRANSCEND is a collaboration between public and private entities, aiming to tackle 
transportation challenges in Chandler, with a particular focus on K-12 and CGCC students and 
heat-related transportation barriers. Key partners include:
●
The City of Chandler, serving as the grant recipient and project leader;
●
Via Transportation, serving as the operations and software provider for the Chandler Flex 
service; and software provider for Project TRANSCEND; 
●
May Mobility, serving as the operations provider for Project TRANSCEND; and
●
Arizona State University, Arizona Commerce Authority, and CALSTART, jointly serving as 
the research and evaluation team
Project TRANSCEND builds upon the success of the Chandler Flex service to introduce 5 
hybrid-electric AVs into the fleet. These AVs will operate within an area in Chandler identified as 
having significant need, encompassing three Areas of Persistent Poverty census blocks and 
serving transit-dependent and heat-sensitive groups, students in particular. Project TRANSCEND 
will broaden access within the “school-only” zone, allowing the general population to access the 
AVs for non-school-related trips. Finally, TRANSCEND AVs will make connections to CGCC to 
facilitate training opportunities and workforce development in the AV space. The integration of 
AVs into Chandler's microtransit service represents a notable advancement in public transit 
innovation. While existing AV technology, including in Arizona, has predominantly focused on 
private robotaxi applications, this deployment aims to democratize AVs for sustainable, 
affordable, and convenient public transit. Beyond AVs, the grant will also enable the integration of 
the Chandler Flex Rider App with the Valley Metro Regional app. Both interfaces will empower 
riders to plan and pay for their trips on either app, promoting a more connected and efficient 
transportation system at the regional level. 
Figure 7: Map of Chandler Transportation System
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ATTAIN Goals
In addition to achieving the above objectives, Project TRANSCEND will successfully advance 
ATTAIN’s Program Goals, as outlined below.
(1) Reduction in the number and severity of traffic crashes and an increase in driver, 
passenger, and pedestrian safety;
Integrating automated driving systems into Chandler's public transportation holds promise to 
substantially diminish both the frequency and severity of SOV collisions, significantly enhancing 
overall road safety.
(2) Delivery of economic benefits by reducing delays, improving system performance and 
throughput, and providing for the efficient and reliable movement of people, goods, and 
services;
Residents of Chandler experience long and increasing commutes, often due to congestion or 
inefficient connections to regional transit. By providing Chandler residents with a reliable 
transportation solution that arrives in minutes, individuals will be able to cut down on commute 
times and travel to school and work more efficiently.
(3) Demonstration, quantification, and evaluation of the impact of these advanced 
technologies, strategies, and applications towards improved safety, efficiency, equity, and 
sustainable movement of people and goods;
The Project TRANSCEND team will have access to data sets to analyze service efficiency over 
time. This will include dashboards such as operation metrics (cost per hour, riders served per 
hour), rider experience metrics (rider satisfaction rating, number of repeat users), and rider 
growth metrics (number of daily rides, number of unique riders) all of which can be shared with 
FHWA and other transit operators throughout the country. Additionally, the application is 
supported by a strong research team (composed of ASU, ACA, and CALSTART) who will be 
responsible for producing a report on TRANSCEND’s safety, mobility, and environmental impacts. 
These findings will also be shared with FHWA at the end of the three-year project term.
(4) Improvement in the mobility of people and goods;
Project TRANSCEND will enhance individual mobility in Chandler, particularly focusing on 
providing better access to vital locations such as schools, transit hubs, and essential services. 
This project is especially significant considering Chandler's extreme summer heat, which often 
impedes mobility. By facilitating easier, more comfortable transit during these challenging periods, 
TRANSCEND will not only ensure consistent access to essential services and educational 
institutions but also improve the overall quality of life for all students and residents alike.
(5) Improvement in the durability and extension of the life of transportation infrastructure;
One of the greatest threats to transportation infrastructure (highways and local streets) is the 
excess of SOVs on the road. Chandler Flex is designed to support modeshift and encourage 
individuals to use accessible transit instead of SOVs, thus reducing the number of vehicles on 
the road and extending the life of existing transportation infrastructure.
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(6) Reduced costs and improved return on investments, including through the enhanced use 
of existing transportation capacity;
Project TRANSCEND effectively reduces costs and boosts return on investments by enhancing 
transportation efficiency and leveraging existing resources. Expanding service coverage increases 
accessibility and ridership, generating higher revenues. The project integrates AVs and conventional 
vehicles under one service, leading to improved punctuality, shorter wait times, and reduced travel 
durations, which heighten customer satisfaction and increase overall usage. Advanced app 
integration with existing transit infrastructure maximizes the use of current capacities, minimizing the 
need for new investments. The use of AVs can further lower operating costs in the future due to labor 
cost savings. 
(7) Protection of the environment and delivery of environmental benefits that alleviate 
congestion and streamline traffic flow;
The project will enable significant environmental benefits by unlocking the full suite of regional transit 
options, using real-time data to direct riders to the most cost effective and sustainable mode for their 
journey. For instance, the service has been designed to ensure that riders who request trips that can 
be served efficiently by existing fixed-route buses are routed directly to those services. The software 
will instruct riders to use the existing bus and rail services for those trips, ensuring that the 
microtransit service does not “cannibalize” existing transit services. This will limit congestion and 
improve traffic flow by making all transit modes more efficient and accessible, reducing the need for 
SOV trips and increasing the number of riders carried by existing transit services. The microtransit 
vehicles and AVs will also be hybrid-electric, contributing to further emissions reduction.
(8) Measurement and improvement of the operational performance of the applicable 
transportation networks
Chandler aims to enhance operational performance for riders and administrators and will closely 
monitor key metrics throughout the project. These include average passenger wait time, trip duration, 
the number of intermodal connections made, and intermodal ticket purchases, along with other 
critical performance indicators. This approach ensures continuous improvement in service efficiency 
and user experience.
(9) Collection, dissemination, and use of real-time transportation-related information 
including, but not limited to work zone, weather, transit, and paratransit, to improve mobility, 
reduce congestion, and provide for more efficient and accessible, and integrated 
transportation, including access to safe, reliable, and affordable connections to employment, 
education, healthcare, freight facilities, and other services
Project TRANSCEND will collect real-time service data to inform service improvements and increase 
safe, reliable, and affordable connections to various points of interest throughout the region. AVs 
generate vast amounts of data that can be utilized to further refine transportation system 
management. This data can provide insights into traffic patterns, peak travel times, and passenger 
preferences, allowing for more informed decision-making and resource allocation.
(10) Facilitating account-based payments for transportation access and services and 
integrate payment systems across modes
Both the Chandler Flex and Valley Metro apps will allow for account-based payments to utilize the AV 
service. The apps will facilitate account-based payments; riders have the option to pay with their 
credit and debit cards, PayPal, among other potential fare systems. Additionally, passengers will 
have access to contactless open payments and full end-to-end visibility with GTFS-feed integration 
for riders seeking out multimodal trips via both Valley Metro fixed route and Chandler Flex. This will 
reduce friction for the rider and improve the overall rider experience by enabling the individual to 
simultaneously book various modes of transportation through a “one-stop shop” app. 
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(11) Monitoring transportation assets to improve infrastructure management, reduce 
maintenance costs, prioritize investment decisions, and ensure a state of good repair
The project will provide valuable service and performance data that will enable smart and more 
data-driven decisions on resource planning and maintenance (e.g., identifying locations that 
require road maintenance, identifying if a traffic sign is obscured or damaged, etc).
(12) Accelerated deployment of V2V, V2I, vehicle-to-pedestrian, and technologies 
associated with automated vehicle applications and other advanced technologies
The introduction of AVs is expected to accelerate efficiency in transportation by optimizing route 
management and reducing travel times. AVs, equipped with advanced sensors and AI algorithms, 
can navigate traffic more effectively and potentially decrease the incidence of accidents caused by 
human error. Additionally, the project not only introduces innovative automated vehicle technology 
but also aims to ensure its accessibility to the city's most vulnerable and disadvantaged 
populations.
(13) Integration of advanced technologies into transportation system management and 
operations
The integration of the Chandler Flex Rider App with the Valley Metro Regional App will allow for a 
more efficient user experience, enabling easy planning and booking of transit across different 
modes of transportation. The combined use of these apps, along with the data generated by AVs, 
can lead to improved synchronization of transportation services. This integration can enhance 
real-time updates, route optimization, and passenger notifications, thus improving overall system 
responsiveness.
 
(14)  Reproducibility of successful systems and services for technology and knowledge 
transfer to other locations facing similar challenges
The City of Chandler is poised to be a transportation leader across the state and throughout the 
country. Project TRANSCEND will provide insights that expand the public transportation industry’s 
understanding of AVs, building on an existing body of research that includes the FTA-funded 
Valley Metro/ASU/Waymo Study and the North Carolina Department of Transportation (NCDOT) 
Connected Autonomous Shuttle Study.56 In tracking key metrics over time—including revenue 
vehicle hours/miles, vehicle hours/miles, unlinked passenger trips/boardings, and passenger 
miles—Chandler and the research team will offer a blueprint for other transit operators in their 
shared goal to improve quality and cost efficiency. 
(15) N/A
DOT Focus Areas
Project TRANSCEND will successfully advance DOT Focus Areas, as outlined below.
1)
State of Good Repair: Project TRANSCEND will significantly enhance Chandler's public 
transportation system by introducing 5 new vehicles into the Chandler Flex fleet. This 
initiative not only adds to the overall vehicle count but also substantially reduces the 
average age of the existing fleet. Moreover, the incorporation of AVs into the fleet serves as 
a catalyst for broader improvements in the city's infrastructure. The City, along with other 
public entities, will be motivated to enhance the compatibility of roadways with AVs. This 
includes addressing fundamental aspects such as clear lane markings, uniform pavement 
without potholes, properly functioning and visible traffic signals, and legible signs. By 
instigating these improvements, Project TRANSCEND not only transforms the public transit 
experience but also contributes significantly to maintaining the overall state of good repair 
for the City of Chandler.
5https://www.transit.dot.gov/sites/fta.dot.gov/files/2021-09/FTA-Report-No-0198%20REVISED.pdf
6https://www.ncdot.gov/divisions/integrated-mobility/innovation/cassi/Documents/cassi-ncdot-cary-final-report.pdf
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2)
Integration of Intelligent Transportation Systems with the Smart Grid and other energy 
distribution and charging systems: N/A
3)
Advanced public transportation systems: Project TRANSCEND will introduce AVs into the 
Chandler Flex fleet, thus leading to a new level of precision and predictability in public 
transportation. The vehicles, in conjunction with advanced on-demand routing software, 
will optimize routes, reduce delays, and enhance overall system efficiency, ensuring a 
more reliable and timely service for passengers. Additionally, the potential for increased 
safety through AVs make the implementation of these technologies a transformative step 
toward creating a truly advanced public transportation system. Integrated booking and 
payment platforms will streamline the user experience, allowing passengers to plan 
journeys, make payments, and access various modes of transportation through one app. 
This will not only simplify the process for users but also foster a more efficient and 
sustainable public transportation system.
4)
Efficiency of Freight Movement: N/A
5)
Rural Opportunities to Use Transportation for Economic Success (ROUTES) Initiative: 
N/A
6)
Complete Trip Program: The implementation of May Mobility's AV, the Toyota Sienna 
Autono-MaaS, aligns with the objectives of the Complete Trip program, as the vehicle is 
specifically designed for mass transit use, featuring an automatic ramp that complies with 
the ADA. When an accessible ride is requested through the Chandler Flex rider app, 
May's shuttle can accommodate one wheelchair user along with two additional riders. 
Upon launch, the vehicles will likely retain a “driving attendant” in the vehicle who will not 
only ensure ADA compliance but also provide assistance according to ADA standards and 
perform necessary safety and security measures. 
Over time, the project (led by the City and Via’s Community Engagement Team) will 
continue to assess the impacts and effectiveness of accessible technologies by soliciting 
input from users with mobility impairments. This will involve soliciting input from advocacy 
groups, individuals with disabilities, and relevant organizations to understand their specific 
needs and challenges. Collaborative workshops, surveys, and feedback sessions will be 
organized to gather insights on the user experience. Regular and open communication 
channels will be established to ensure ongoing engagement and feedback, allowing the 
project team to continuously refine and improve the accessibility features of the AV, 
ensuring it aligns with the evolving needs of the community.
7)
Data Availability: The data generated from Via’s routing and software platform as well as 
the integrated booking apps will enable informed choices in route planning, resource 
allocation, and service improvements. To facilitate data collection and sharing, Project 
TRANSCEND’s research team will collect and analyze key metrics on safety, mobility, and 
environmental impacts over the 3-year deployment period and will publish its findings in a 
publicly available report at the end of the contract term.
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Transportation Systems and Services
The transportation systems and services included in TRANSCEND encompass a comprehensive 
suite of tools and applications including:
●
Chandler Flex Rider App: An integral part of the project, the Rider App or “Chandler Flex 
App” is fully accessible and aims to drive service adoption by delivering a superior user 
experience. It features QR code scanning for driverless rider verification, on-hand 
customer support, and post-ride feedback and surveys. Designed with accessibility at the 
forefront, the app accommodates the needs of individuals with visual, audio, cognitive, or 
mobility challenges. 
●
Via Software: The project incorporates Via's proprietary algorithms on each vehicle (both 
conventional and AV). The software is designed to enhance vehicle utilization, reduce 
travel time, and efficiently serve riders.
●
VOC (Via Operations Center): The Via Operations Center (VOC) serves as a fleet 
management tool, enabling the efficient deployment of both AVs and conventional 
vehicles within a single service. Operators can manage deployments and access an 
analytics portal designed for reporting to regulatory bodies such as the USDOT.
●
May Mobility Automated Driving System-equipped Vehicles (AV): The project 
incorporates May Mobility's automotive-grade, hybrid electric vehicle, the Toyota Sienna 
Autono-MaaS, which is well-suited for microtransit. Capable of navigating mixed traffic on 
public roads in full autonomy with speed limits of up to 35 mph, it can seat up to 5 
passengers. One AV within the fleet will also be wheelchair accessible. Via and May Mobility 
have collaboratively launched 6 on-demand transit services since 2021, providing over 
50,000 AV rides across the United States.
●
May Mobility’s Automated Driving System-equipped Driving Technology: May’s 
technology operates in mixed traffic on public streets in multiple locations today. Its patented 
Multi-Policy Decision-Making (MPDM) algorithm is at its core. Rather than requiring a 
playbook for every possible roadway scenario, MPDM uses simulations as its “imagination” 
to safely navigate city streets. MPDM uses thousands of simulations per second to predict 
the behaviors of all agents (vehicles, pedestrians, bicycles, animals, etc.) in the AV’s 
environment. It uses these simulations to determine the best course of action based on 
safety, passenger comfort, and predictability for other road users. 
Figure 8: VOC Ride Plan
Figure 9: VOC Data Dashboard
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●
App with Integration Capabilities: The Chandler Flex and Valley Metro Regional 
apps will remain distinct, but users will have the ability to book all available transit 
services, including AV and conventional microtransit and fixed-route options, on either 
app. This means that whether using the Chandler Flex app or the Valley Metro app, 
riders can conveniently schedule trips across both services. See below for an example 
of an intermodal trip proposal on a microtransit Rider App.
Deployment Plan and Project 
Schedule
The deployment plan for Project TRANSCEND 
in Chandler is structured to implement and 
maintain advanced and integrated 
transportation technologies in Chandler. The 
plan emphasizes safety, community 
engagement, continuous improvement, and 
scalability, aiming for long-term sustainability 
and replication of success in other regions.
Phase 0: Service Planning & Design (Month 1 - 
Month 3):
The Service Planning & Design Phase will 
incorporate the signing of all contracts and the 
activation of grant funds. Concurrently, project  
partners will craft a comprehensive service design plan, outlining the integration of AVs into the 
Chandler Flex service. This phase is pivotal for establishing a collaborative framework with key 
partners Via Transportation and May Mobility, defining their roles and responsibilities, and setting up 
robust project management structures. A significant portion of this phase will also be dedicated to 
initiating technology assessments and procuring the necessary hardware and software resources 
essential for the project’s backbone.
Deliverables:
●
Execution of contracts and activation of grant funds.
●
Development of a comprehensive service design plan, integrating AVs into Chandler Flex 
service.
●
Establishment of a collaborative framework with Via Transportation, May Mobility, CALSTART, 
ASU, and ACA, including defined roles and responsibilities
●
Initiation of technology assessments and procurement of essential hardware and software 
resources.
Figure 10: May Mobility 
Automated Vehicle
Figure 11: 
Intermodal 
Trip Proposal 
on Via App
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Phase 1: Technology Integration (Month 2 - Month 6):
During this phase, project partners will focus on scoping the integration of the Chandler Flex app 
with the Valley Metro Regional app, ensuring a user-friendly, cohesive digital experience for 
passengers. This phase will also include integrating the AVs with Via’s technology to enable 
seamless communication of ride data between the two technology systems.  
Deliverables:
●
Scoping and integration of the Chandler Flex app with the Valley Metro Regional app 
●
Integration of AVs with Via’s technology for efficient ride data communication.
●
Development of a cohesive digital experience for passengers
Phase 2: Research Study Kick-Off and Data Collection Plan (Month 3 - Month 5)
CALSTART, ACA, and ASU will work with the City of Chandler, Via, and May Mobility to identify 
primary variables and develop a detailed test plan to describe the data collection and technical 
analysis work. A secure and safe data collection and storage process will be identified and 
implemented. Data sources include but are not limited to: the Via platform, 
capital/operating/maintenance costs, City of Chandler transit and equity KPIs.
Deliverables:
●
Identification of primary variables for the research study.
●
Development of a detailed test plan for data collection and technical analysis.
●
Establishment of a secure and efficient data collection and storage process.
●
Gathering of data from various sources including the Via platform, cost metrics, and city 
transit KPIs.
Phase 3: AV Technology Testing (Month 3- Month 5):
As Project TRANSCEND prepares for deployment in Chandler, this next phase will encompass 
rigorous testing and customization of AVs. A strong emphasis will be placed on providing robust 
climate control systems within the AVs, crucial for Chandler's extreme temperatures. In addition, 
May Mobility will also build in accessible features for people with disabilities for a comfortable 
rider experience. The introduction of real-time monitoring systems will be a key feature, providing 
live updates on weather and traffic conditions, thereby enhancing safety and operational 
efficiency.
The testing regimen begins with closed-course track testing, where AV performance is evaluated 
in controlled environments. May Mobility will lead this effort, using their advanced simulation 
platforms for in-vehicle software validation and rigorous track testing. These simulations aim to 
ensure that the vehicles can safely and effectively navigate the intended Operational Design 
Domain (ODD). Following successful simulations and track tests, AVs will be tested on local 
roads to generate high-definition maps, adhering to strict safety protocols. This stage will also 
involve proactive vehicle inspection to guarantee adherence to high safety and performance 
standards.
Deliverables:
●
Closed-course track testing of AVs led by May Mobility.
●
Advanced simulation platforms for in-vehicle software validation.
●
Real-time monitoring systems development for weather and traffic updates.
●
Road testing of AVs for high-definition mapping and safety protocol adherence.
●
Proactive vehicle inspection for safety and performance standards.
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Phase 4: Training and Community Development (Month 4- Month 6):
This phase is multifaceted, encompassing comprehensive training programs for staff and active 
community engagement. Project partners will roll out extensive training programs for city staff, 
designed to equip personnel with essential skills and knowledge for managing the new systems 
and vehicles. Training will cover various aspects of operations, safety protocols, and customer 
service, ensuring a well-prepared team for the project's launch.
Alongside training exercises, the City of Chandler, in collaboration with Via's Marketing and 
Community Engagement teams, will embark on a robust community outreach campaign. This 
campaign aims to raise public awareness about Project TRANSCEND, highlighting its benefits 
and operational details. Educational outreach activities, distribution of informational materials, 
and surveys will be key strategies in this campaign. These initiatives are crucial for building public 
trust and enthusiasm for the new service and for gathering valuable feedback to fine-tune the 
service according to community needs and expectations.
Deliverables:
●
Comprehensive training programs for city staff on new systems and vehicles.
●
Robust community outreach campaign for public awareness of Project TRANSCEND.
●
Distribution of educational materials and conducting surveys for community feedback.
Phase 5: In-Person Launch & Operations Support (Month 6):
During this phase, all partners will be present on-the-ground to perform final training and provide 
support during the initial launch period. Recognizing the challenges of introducing innovative AV 
services, Via places importance on face-to-face interactions to build trust in the new system. The 
in-person support will be complemented by a dedicated Partner Support Manager and 24/7 
technical support to ensure ongoing assistance and operational efficiency for the City of 
Chandler's AV transportation service. This structured deployment plan aims to guarantee a 
successful launch and long-term operational success.
Deliverables:
●
Final training sessions for staff before the launch.
●
In-person support from partners during the initial launch.
●
Provision of a dedicated Partner Support Manager and 24/7 technical support.
Phase 6: Project TRANSCEND Deployment, Long-Term Operation and Maintenance (Month 6 - 
Month 42, 3-year deployment period):
This phase is characterized by the implementation of a continuous monitoring and maintenance 
program, covering all technological components, including AVs and app interfaces. The project 
will regularly update its software and hardware systems, staying abreast of advancements in 
transportation technology. Continuous community feedback mechanisms will play a crucial role in 
assessing service satisfaction and identifying improvement areas. For instance, riders will receive 
targeted communications — including surveys, on-board feedback, and in-app push questions — 
asking for their input on an ongoing basis to improve services over time. This phase also includes 
regular training sessions for new staff and refresher courses for existing staff, ensuring a 
consistently high level of service delivery. A sustainable financial model for operations will be 
established, exploring avenues like public-private partnerships, fare adjustments, and additional 
grant opportunities. Regular review and update of safety and emergency response protocols will 
be undertaken to ensure the highest safety standards.
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Deliverables:
●
Continuous monitoring and maintenance program for all technological components.
●
Regular software and hardware updates.Continuous community feedback mechanisms for 
service improvement.
●
Regular training and refresher courses for staff.
●
Development of a sustainable financial model for operations.
●
Regular review of safety and emergency response protocols.
Phase 7: Data Evaluation and Final Report (Month 6 - Month 42, 3-year research period):
This is an ongoing phase that will see the continuous collection and analysis of data on ridership, 
service efficiency, safety incidents, and user satisfaction. The insights gleaned from this data will be 
instrumental in making informed decisions on service improvements, expansions, and policy 
formulations. Regular reports will be provided to stakeholders, including the City of Chandler, 
ATTAIN grant authorities, and the public, detailing the project's performance against set goals and 
benchmarks. The data collected will also be utilized to inform the academic research study led by 
CALSTART, ACA, and ASU. Final deliverables for that team will include design interventions such 
as an interactive guidebook, factsheets, infographics, or short videos, all with the goal of 
contributing to the broader knowledge base in the field of automated driving systems and 
integrated transportation systems. Please see Attachment C for a more detailed scope of work 
outlining the timeline for the research study.
Deliverables:
●
Detailed scope of work outline for the research study timeline.
●
Continuous collection and analysis of data on various performance metrics
●
Regular reporting to stakeholders on project performance.
●
Utilization of data for academic research study
●
Production of design interventions like guidebooks, factsheets, and videos.
Obstacles to Deployment, Regulations and Exemptions
No regulatory obstacles are anticipated for the project, as May Mobility’s AVs meet FMVSS 
requirements and do not require any NHTSA waiver for public road operation. In addition, Arizona's 
positive reception of previous AV deployments indicate a likely positive reception to the proposed 
project. May Mobility has been operating AV’s on public roads in Arizona since April 2022 
(specifically in Sun City). Additionally, the on-demand software platform (powered by Via) will have 
the capacity to present service data (including trip denials or missed trips) in the exact format 
requested by regulatory agencies, such as the National Transit Database (NTD), or American 
Disabilities Act (ADA). May Mobility holds permits to operate both with and without autonomous 
vehicles on public roads with a safety operator.
Project partners do not anticipate any legislative obstacles to deployment, as the State of Arizona 
has been proactive in establishing favorable legislation for AVs, dating back to 2015 when 
Governor Doug Ducey signed Executive Order 2015-09. This order outlined the state's process for 
the safe development and testing of autonomous and connected vehicle technologies. 
Subsequently, Executive Order 2018-04, titled “Advancing Autonomous Vehicle Testing and 
Operating; Prioritizing Public Safety,” further regulates AVs, including fully automated ones, 
ensuring adherence to all relevant laws, including A.R.S. Title 28 (Transportation), and rules set by 
the Arizona Department of Transportation (ADOT) and the Department of Public Safety (DPS). 
Notably, in 2021, HB 2813 was passed, codifying key elements of Executive Order 2018-04 into 
state law.
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Finally, project partners anticipate an easy adoption of the AV service, as Chandler and Maricopa 
County residents are accustomed to AVs in their everyday environment. A significant precursor to 
this project was the successful pilot program in 2016, where Valley Metro partnered with Waymo to 
integrate AVs into Valley Metro's RideChoice program. This initiative, designed to cater to 
paratransit-certified individuals and older adults, demonstrated high levels of safety and comfort 
among participants. With this positive precedent, project partners foresee a straightforward 
adoption of AV services in Project TRANSCEND, given the community's established acceptance 
and comfort with AVs.
Quantifiable System Performance Improvements
The project will achieve various quantifiable system performance improvements such as:
1.
Reducing Overall Costs: The project will reduce costs for both the agency as well as local 
users of the service.
Administrative cost reduction: Automated booking, dispatch, and reassignment technology 
will lead to more administrative and cost efficiencies. The software will consolidate all 
workflows and service data (for both conventional and AV service) into one intuitive 
administrative console and efficiently manage service exceptions — significantly reducing 
delays, no shows, and missed trips. Even as Chandler’s services grow, the project will 
reduce operating costs by automating service management and driving high vehicle 
utilization, resulting in better service using fewer vehicles, fewer miles traveled, and fewer 
dollars in comparison to new fixed route services in the area. Overall, Project TRANSCEND 
will enhance current transportation operations by providing service in areas where fixed 
route service is not cost-effective.
Rider cost savings: According to the 2017 American Public Transportation Association's 
(APTA) January Transit Savings Report, the average transit user can save $9,738 annually 
when switching their daily commute from a single occupancy vehicle to public transit.7 
Accounting for the fact that gas prices have fluctuated tremendously since 2017 (average 
gas price in 2022 was between $4-$5 compared to $2-3 in 2017 according to USA Today) 
and discounting the cost savings to 2024 rates, an individual living in the identified service 
area who switches entirely from SOV-use to transit would save closer to $13,827 annual 
savings in 2024.89
2.
Optimizing System Efficiency: Riders can expect a maximum 15-minute wait time and 
reasonable overall travel time. Chandler will be able to adjust parameters continually to 
prioritize efficient service. On average, the vehicle utilization (riders served per vehicle per 
hour) of Chandler Flex is 3.1, and that number is expected to increase as more riders take 
advantage of the service. The service has also been designed to ensure that riders who 
request trips that can be served efficiently by existing fixed-route buses are routed directly 
to those services. The software will instruct riders to use the existing bus and rail services 
for those trips, ensuring that the microtransit service does not “cannibalize” existing transit 
services. This will optimize the overall system by reducing the need for SOV trips and 
increasing the number of riders carried by existing transit services, thus limiting congestion 
and improving traffic flow.
3.
Improving Access to Transportation: The project is designed to improve access to 
transportation by deploying effective on-demand microtransit in an area with limited public 
transit service and significant barriers to existing fixed route service. The proposed 
7https://www.metro-magazine.com/10034517/mass-transit-users-can-save-9-738-annually-says-apta-report 
8https://www.usatoday.com/story/money/2022/05/17/why-gas-prices-continue-rise-record/9798086002/ 
9Discounted annual savings amount per individual: $9,738 x (1 + .07)7 = $13,827.
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4.
Facilitating payment for Transportation: Riders will have the ability to book and pay for 
their microtransit and fixed route trips on the app or by phone. In addition to offering credit 
card payment, the service will offer multiple payment options for passengers without bank 
accounts, including cash cards and electronic vouchers which may be purchased at 
convenient locations in Chandler’s service area. For every trip booked, the rider will be able 
to see in-app notifications and messages, real-time vehicle and wait time tracking, and 
post-ride ratings. For those without access to a smartphone, a dispatcher will call the rider 
when the vehicle is approaching. In addition to the above system performance 
improvements, Project TRANSCEND will track the following metrics over the project term to 
continually assess performance (more metrics will be tracked for the purposes of the 
research study).
Key Metric
Suggested Benchmark
Data Source
Collection 
Frequency
Increased ridership on 
local public transit
At least 100 passenger boardings per weekday
Via data dashboard
Monthly
Improved air quality and 
reduced carbon emissions
Service should achieve lower emissions 
compared to the baseline scenario of replaced 
modes that would otherwise have been used 
for these trips 
Via rider surveys on mode 
replacement (i.e., “how would 
you have completed this trip 
if Chandler Flex didn’t 
exist?”)
Annually
Improved rider satisfaction
Service should achieve average customer 
satisfaction of 3.5 out of 5 stars or better
Via data dashboard
Monthly
project will also offer proven solutions for coordinating multiple modes within a single, 
integrated platform to support network-wide connectivity. Through integration with 
publicly-available transit data (GTFS) feeds, the Chandler Flex App can display real-time 
schedule information about other modes including the Valley Metro fixed route bus 
schedule. Functionally, the Rider App will offer users multimodal trip proposals with 
real-time schedule information (e.g., walking distance, wait time, price, etc.). With this 
solution, Chandler will be able to drive efficient coordination and communication across all 
modes in the regional transit network. Chandler will also measure ridership increases, 
particularly along fixed routes that the Chandler Flex service connects to, to demonstrate 
the effectiveness of the service in increasing ridership across all transit services. 
Figure 12: 
Trip Planning 
Scenario on 
Via App
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ATTAIN Program Areas
Safety: Project TRANSCEND, with its focus on safety-oriented features and strategies, is set to 
substantially improve safety in the Chandler community. This initiative will be particularly 
advantageous for K-12 students and other vulnerable groups, addressing safety concerns in the 
following integrated areas:
Protection from Extreme Temperatures: The project acknowledges the risks posed by 
Chandler's extreme temperatures and addresses these by equipping AVs with essential supplies 
like water and portable fans. These AVs will act as mobile safety havens, offering not just a 
climate-controlled environment to shield passengers from harsh outdoor conditions, but also as a 
safe and well-timed connection to other fixed route bus stops. Each AV in the Chandler Flex 
service will include a climate control system to provide a secure environment during extreme 
weather conditions, adapting operations such as air conditioning and route planning (to reduce 
required walk distance, for example) in response to changing weather, particularly during periods of 
excessive heat.
Reduction in Human-Error-Related Crashes: The AVs, equipped with advanced sensors, 
cameras, and AI algorithms, will effectively reduce crashes by detecting and responding to road 
situations more efficiently than human drivers. They will consistently adhere to traffic laws, such as 
speed limits and signals, thereby reducing the likelihood of human-error-related crashes and 
ensuring a safer road environment by minimizing risky driving behaviors like speeding and reckless 
driving. Additionally, AVs eliminate the risks associated with driver fatigue and impairment, common 
contributors to traffic accidents. These vehicles are capable of real-time predictive analysis and 
decision-making, adjusting operation preemptively in response to traffic and road conditions, and 
providing swift emergency responses.
Data-Driven Improvements in Transportation Safety: Project TRANSCEND will also offer 
data-driven improvements in transportation safety. The continuous collection and analysis of data 
from AVs facilitate the ongoing refinement of operational algorithms, leading to constant 
enhancements in safety features. This wealth of data also aids city planners and policymakers in 
making informed decisions about road infrastructure, traffic management, and pedestrian safety. 
Looking ahead, there is potential for AVs to integrate with city traffic control systems, allowing for 
more coordinated and efficient traffic management, which could further reduce accident rates.
Improved Safety in Student Transportation: The introduction of AVs in student transportation 
across the Chandler Unified School District will address safety concerns associated with traditional 
student transportation methods. Arizona's 2022 adoption of a new student
Improved on-time arrival 
rates (potentially school 
on-time arrival rates)
Service should achieve a 95% on-time arrival 
rate
Via data dashboard
Annually
Shorter passenger wait 
times and improved 
access to transportation 
services
Target average wait time (among all rides) 
should be in the range of 15 minutes for 
Chandler Flex. Compare Chandler Flex 
average waiting time vs. Valley Metro 
fixed-route average service frequency
Via data dashboard, Valley 
Metro bus schedules 
(ingested via GTFS files 
using Remix software)
Monthly
Compare AVs with 
conventional vehicles to 
obtain unique insights
The research team will set clear benchmarks 
during the deployment. KPIs will include rider 
satisfaction surveys, completed trips, pick-up 
wait times, on-time arrival, etc.
Via data dashboard, 
research team dashboard
Annually
Table 2: Sample of tracked KPIs
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transportation law allows for more flexible busing options for K-12 schools, including the use of 
11-to-15 passenger vans and the elimination of the requirement that all drivers hold a commercial 
driver’s license. While this may lead to greater efficiency for school district’s with a widely dispersed 
student population, concerns have arisen throughout the state regarding safety, particularly in 
rollover crashes. Notably, over half of the 235 people killed in such accidents in 11-to-15 passenger 
vans between 2010 and 2019 were ejected, and 69% were not wearing seatbelts. AVs can address 
this safety risk by eliminating the need for human drivers, incorporating electronic stability control, 
and refusing to start the vehicle without seatbelt verification, thus preventing the dangers 
associated with rollovers that are prevalent in other models.
Mobility: Project TRANSCEND is set to revolutionize mobility and equity in Chandler and produce 
the following benefits:
Enhanced Chandler Flex Service with AV Integration: This initiative involves integrating 
Autonomous Vehicles (AVs) into the existing Chandler Flex service, enhancing its capability to 
provide on-demand connections to essential locations like the Chandler Regional Medical Center, 
Tumbleweed Park, Northrop Grumman, City Hall, and more. The service also plays a pivotal role in 
facilitating first and last-mile mobility connections to various Valley Metro fixed route bus stops, 
including 542 Chandler Express, 72 Rural Rd, 112 Arizona Ave, 156 Chandler Blvd, and 140 Ray 
Rd.
Improved Accessibility to High-Need Educational Institutions: Project TRANSCEND is a 
comprehensive initiative that targets equitable access to education, with a specific focus on Title I 
schools in the Chandler Flex zone, including Chandler High School and Willis Junior High School. 
This focus is crucial to ensure K-12 students from diverse socioeconomic backgrounds have 
uninterrupted and reliable access to educational opportunities. A major aspect of this initiative is 
addressing the issue of traffic congestion during school pickup and drop-off times, a notable problem 
at Chandler High School. Alleviating this congestion is key to improving daily mobility, enhancing 
student attendance, and boosting student performance. TRANSCEND supports the city's objective 
of reducing dependence on private vehicles for school commutes. Additionally, Project 
TRANSCEND will open up the Flex service to provide AV trips to CGCC, facilitating workforce 
development opportunities for college-level students in the automated technology sector.
Figure 13: Active 
Valley Metro fixed 
route lines that run 
through Chandler + 
Chandler Flex zone
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Socio-Economic Benefits: Project TRANSCEND aims to provide more affordable and accessible 
transportation options, especially for low-income residents. For instance, the project will offer 
no-cost fares to economically disadvantaged residents. By improving access to education and 
employment opportunities, the project will not only facilitate community development but also 
contribute to long-term socio-economic benefits. Enhanced mobility leads to better education and 
employment outcomes, higher incomes, and improved quality of life, fostering economic well-being 
for the community.
Engagement with Vulnerable Communities and Public Engagement Strategy: Moving forward, 
the City of Chandler will continue to work with community organizations, such as Improving 
Chandler Area Neighborhoods (ICAN) and AZCEND, to engage the most vulnerable residents and 
ensure the service remains equitable in design. Education and marketing efforts will be conducted 
through door-to-door canvassing in the AV-zone as well as the broader Chandler Flex zone, and 
the City will host community events to inform residents of the expanded AV service. The City fully 
anticipates high demand and utilization of the service and is determined to ensure that resources 
are able to meet efficiency goals that lead to a positive rider experience. The project team has 
designed a public engagement strategy to give riders and other stakeholders ample opportunities 
to provide feedback and ask questions before launch, and throughout the life of the project. We 
propose focusing outreach and engagement efforts on the following strategies:
1.
Convene stakeholders and conduct interviews: The City will interview a range of 
stakeholders to understand perceived strengths/weaknesses in the current services; likely 
benefits of improving transit services, and; highest priorities for improving transit.
2.
Facilitate focus groups: Open by invitation to specific groups, Chandler Flex will host 
focus groups to get insight on self identified barriers and concerns with AV service.
3.
Consult with community groups: Working with community-based organizations including 
those focused on social services, common interests, faith-based and advocacy groups will 
give Chandler access to priority populations. These groups include: ICAN and AZCEND; 
among others.
As the community outreach plan evolves, it will be important to share concepts, strategies, and 
potential recommendations with the community to gather feedback and build buy-in.
Environmental Benefits: Project TRANSCEND's strategy to tackle climate change in Chandler 
combines several key approaches, offering multiple benefits:
Reduction in GHG Emissions and Promotion of Sustainable Commuting: In 2006, Arizona 
became one of the first states to develop a Climate Action Plan, which inspired Arizona counties 
and cities to develop climate plans and other policies of their own. In 2021, the City of Phoenix 
released its Climate Action Plan, which targets a 50% reduction in GHG emissions by 2030 and 
net-zero emissions by 2050.10 A central aspect of the Phoenix CAP is to shift commuting behaviors, 
increasing the use of walking, biking, transit, or car sharing to 40% by 2030. Despite these efforts, 
only 14% within the Chandler Flex zone opt for these sustainable commuting methods. 
Additionally, the transportation sector remains a significant contributor to GHG emissions in 
Phoenix, accounting for 47% of the city's emissions. Project TRANSCEND aims to change this by 
providing accessible, affordable transit options, and by promoting shared microtransit through AVs. 
This is further supported by the integration of the Chandler Flex app
10https://www.phoenix.gov/oepsite/Documents/2021ClimateActionPlanEnglish.pdf
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with the Valley Metro app, streamlining the shift from single-occupancy vehicles. This multifaceted 
approach not only reduces SOV use but also decreases overall vehicle miles traveled, supporting 
Chandler's and the broader region’s sustainability agenda and alleviating traffic congestion.
Hybrid Electric Vehicles and Building Climate Resilience: Project TRANSCEND's introduction 
of May Mobility's hybrid electric AVs into Chandler's transportation system is a pivotal step towards 
reducing greenhouse gas (GHG) emissions in the transportation sector. These hybrid electric 
vehicles are inherently more fuel-efficient and emit fewer GHGs than conventional 
gasoline-powered vehicles. This shift is particularly significant in urban settings like
Chandler, where the frequent starts and stops of city driving can significantly benefit from the 
efficiency of hybrid technology. By reducing reliance on conventional combustion engines, these 
vehicles (known for their low tailpipe emissions) contribute to a substantial decrease in carbon 
dioxide and other GHG emissions, and criteria-air pollutant emissions such as nitrogen oxides 
(NOx) and particulate matter (PM).
Workforce Development, Job Quality, and Wealth Creation
Project TRANSCEND offers substantial advantages for workforce development, job quality, and 
wealth creation.
Workforce Development: The integration of AV technology in Chandler's public transit system 
necessitates a workforce skilled in emerging technologies, creating demand for specialized training 
in areas like robotics, computer science, and engineering. This is in line with U.S. Bureau of Labor 
Statistics projections, which foresee an 11% growth in computer and information technology jobs 
from 2019 to 2029, significantly faster than the average for all occupations combined. Moreover, 
May Mobility will play a crucial role in organizing and hosting workforce development activities. 
These include conducting listening sessions, focus groups, and workshops to gauge workforce 
transportation needs, and developing career paths for local operators in roles such as site 
managers, technicians, ambassadors for customer support in fully driverless operations, and 
tele-assist operators for remote support. These initiatives will extend to CGCC students, particularly 
the pipeline of students connected to the CGCC AI Program. All CGCC students will begin to 
receive access to the Chandler Flex AV service (in traveling to and from campus from the existing 
Chandler Flex zone) should the City receive funding for this project.
Job Quality: The growth of high-tech jobs in the AV industry, often offering competitive salaries 
and career advancement opportunities, directly improves job quality. These jobs typically offer 
higher median wages than the median wage for all occupations. The workforce development 
initiatives by May Mobility further support this, aiming to support STEM and innovation career paths 
for CGCC students, and provide templates for creating higher-skilled, higher-paying job 
opportunities in Chandler, the Phoenix-metro area, and Arizona. May Mobility will work closely with 
the CGCC team to ensure that initiatives are aligned with existing curriculums.
Wealth Creation: Project TRANSCEND can indirectly contribute to wealth creation within the 
community. The introduction of AVs is likely to attract businesses and investments in related 
sectors, fostering an ecosystem of innovation and entrepreneurship. A study by Intel predicts that 
AVs could create a new “passenger economy,” valuing it at $7 trillion by 2050, indicating the vast 
potential for economic growth in this sector.
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Leveraging Existing Investments
Chandler has a plan in place to leverage and optimize existing advanced transportation technology 
investments to ensure that the service complements and enhances the region’s transportation 
infrastructure. This includes 1) creating a service that is intermodal by nature and 2) building off 
previous technology investments and statewide commitments to accelerate benefits in the region.
Intermodal Capabilities 
Residents of Chandler currently have access to 5 fixed-route buses that operate in the northern 
portion of the Chandler Flex service area at 15-30 minute frequencies: 542 Chandler Express, 72 
Rural Rd, 112 Arizona Ave, 156 Chandler Blvd, and 140 Ray Rd. Project TRANSCEND’s app 
integration component has been designed to facilitate connections to these Valley Metro bus routes 
and in turn, increase access through transfers to higher frequency routes such as Route 112 on 
Arizona Avenue in Chandler and Mesa and high-speed rail stations on Main Street in Mesa and 
Apache Blvd in Tempe. Riders will have the ability to plan and pay for intermodal trips on both 
Chandler Flex and Valley Metro apps, thus expanding overall network coverage and increasing 
access to previously hard-to-reach places.
Previous Technology Investments
Given that May Mobility’s vehicles are hybrid-electric, the City plans the leverage existing electric 
charging infrastructure. Currently, the City owns 25 charging stations. In downtown Chandler, 16 
stations are open to the public near Dr. A.J. Chandler Park, City-owned parking garages and the 
Downtown Chandler Library. Nine other stations are used specifically for the City Fleet, including a 
new solar charging station.
Buy America Act
May Mobility has secured Buy America waivers for the Toyota Sienna Autono-Maas in previous 
deployments. May will work with regulators and project stakeholders to comply with Federal 
regulators including FTA and FHWA processes for Buy America compliance. 
Technology Summary
Addressed by 
Application
1. Advanced traveler information systems
Yes
2. Advanced transportation management technologies
Yes
3. Advanced transportation technologies to improve emergency evacuation 
and response by Federal, State, and local authorities
N/A
4. Infrastructure maintenance, monitoring, and condition assessment
Yes
5. Advanced public transportation systems
Yes
6. Transportation system performance data collection, analysis, and 
dissemination systems
Yes
7. Advanced safety systems, including V2V and V2I communications, 
technologies associated with automated vehicles, and other collision 
avoidance technologies, including systems using cellular technology
Yes
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8. Integration of intelligent transportation systems with the Smart Grid and 
other energy distribution and charging systems
N/A
9. Integrated corridor management systems
N/A
10. Advanced parking reservation or variable pricing system or system to 
assist trucks locate available truck parking
N/A
11. Electronic pricing, toll collection, and payment systems
Yes
12. Technology that enhances high occupancy vehicle toll lanes, cordon 
pricing, or congestion pricing
N/A
13. Integration of transportation service payment systems
Yes
14. Advanced mobility and access technologies, such as dynamic 
ridesharing and information systems to support human services for elderly 
and disabled individuals
Yes
15. Retrofitting DSRC technology deployed as part of an existing pilot 
program to C–V2X technology, subject to the condition that the retrofitted 
technology operates only within the existing spectrum allocations for 
connected vehicle systems
N/A
16. Advanced transportation technologies, in accordance with the research 
areas described in section 6503 of title 49
Yes
Automated Driving System-Equipped Vehicle Safety
The vehicles will comply with all applicable safety requirements set by the NHTSA, the FTA, 
and the FMCSA as well as applicable regulations set by FMVSS and FMCSR. Please see 
below for additional detail.
●
Safety First: May’s shuttle is fully FMVSS-compliant and meets the highest standards 
for vehicle safety. With OEM quality hardware, complete sensor coverage, redundant 
safety features, and a purpose-built Drive by wire (Dbw) system that allows for 
attendant-free operations, this platform is built for the present and future of autonomous 
transportation.
●
Flexible & Accessible: With a fully ADA-compliant automatic wheelchair accessible 
ramp and restraint system, May’s shuttle can seat one wheelchair user plus two 
additional riders when an accessible ride is requested. When no wheelchair users are 
riding, flexible jump seats enable seating for up to 5 passengers. 
●
Road-Ready, Today: With an operating speed of 25-30 mph+ in autonomy, May 
Mobility’s vehicles operate on public roads, in mixed traffic, and in complex 
environments. No additional infrastructure is required to deploy a May service as its 
vehicles use a unique vision-based approach to navigate through signalized 
intersections safely. Via and May Mobility have had zero accidents to date across their 
joint deployments. 
Table 3: Technology Summary
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Section III - Management Structure 
Applicant Organization
The City of Chandler will serve as the primary administrator of the project and will contract with 
USDOT and other project partners (further detailed in the section below) to ensure a successful 
project deployment. Specifically, the City of Chandler’s Transportation Policy Division will take 
lead on relationship management and project execution. The Transportation Policy Division is 
made up of three individuals who will contribute to this project: one Transportation Planning 
Manager and two Transportation Planning Coordinators. The Department has significant 
experience managing transportation funds (including CDBG funds) which will be leveraged to 
manage ATTAIN project funding.
Partnership Plan
The City of Chandler will serve as the primary administrator for the project. In addition to ensuring 
the demonstration’s ongoing alignment with ATTAIN program objectives, Chandler will offer 
strong local partnerships, knowledge of local transportation infrastructure and public transit 
operations, leverage various existing communication channels to increase ridership, and deliver 
strategic guidance for the design and ongoing delivery of the project. Chandler will also serve as 
the financial and legal custodian, receiving funds and establishing formal contractual agreements 
with sub-applicants that outline financial terms and mutual expectations. All partners will be 
afforded the opportunity for multiple rounds of contract review. Please see the following section 
for an overview of each subcontractors’ roles and responsibilities.
The strength of the Chandler ATTAIN project is rooted in a governance and decision-making 
framework that values collaboration and stakeholder input. Chandler recognizes the distinct roles 
and experience of each sub-applicant, which includes Via, May Mobility, CALSTART, ACA, and 
ASU. To foster an open and inclusive governance structure, Chandler has established regular 
meetings that are designed to accommodate the varying contributions of each partner. Weekly 
meetings with Via will ensure real-time understanding of operational updates, while bi-weekly 
meetings with Via and May will delve into project outcomes and community perception. Monthly 
meetings with the research team will be used to ensure that all partners have access to the 
required data and are on track with the identified milestones. Quarterly meetings with the entire 
team are dedicated to assessing service design changes and the project's overall impact.
To further address any potential inequities, the project will implement the following strategies:
●
Adopt of a shared vision and goals document at the Kickoff Meeting to create a sense 
of common ownership;
●
Leverage existing feedback loops;
●
Distribute monthly progress reports to maintain transparency and accountability; and
●
Establish clear communication channels with a primary point of contact for each 
subcontractor.
Proposed Subcontractors
The subcontractors for program operations will consist of Via Transportation, May Mobility, 
CALSTART, ACA, and ASU. Please see below for company profiles and an outline of their 
proposed responsibilities.
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Via Transportation, Inc. (“Via”) was established in 2012 with a simple yet ambitious mission: to 
build software that powers the world’s most convenient and efficient mobility solutions. Over the 
past twelve years, Via has developed the most sophisticated technology and operational 
expertise for powering diverse mobility services, including microtransit, automated transit, 
paratransit, and school transportation. Via’s transit technology has powered over 100 million rides 
around the world, working in partnership with over 600 cities, transit agencies, and departments 
of transportation in 40 countries. Via is the only mobility company with direct experience 
deploying AVs across a variety of vehicle form factors, geographies, and transit use cases to 
provide tens of thousands of on-demand, shared, and AV rides around the world. Via will 
continue to operate the Chandler Flex service on behalf of the City of Chandler, sourcing drivers 
and vehicles while providing the full microtransit technology suite along with rider marketing, 
customer support, fare collection, driver recruitment and training, fleet acquisition and 
maintenance, and ongoing data reporting and analysis tools. In addition, Via will supervise and 
advise on every aspect of Project TRANSCEND’s service design and delivery, including the 
integration of AVs. Below is an overview of Via's roles and responsibilities:
●
Service Design: Via’s in-house team of service design experts and consultants will work 
closely with the City and May Mobility to finalize project goals, key KPIs, and service 
design, as well as manage the contracting process.
●
Launch: Via’s launch team will work closely with May Mobility to oversee the full 
end-to-end implementation of the automated driving system technology including 
mapping, integration, testing, quality assurance, and training of all relevant personnel.  
●
Operations: Via’s operations team will work closely with the City and May Mobility to 
manage day-to-day operations. May Mobility has committed to hiring a dedicated site 
manager on the ground in Chandler.
●
Partner Success: Via’s designated Partner Success team member will be the day-to-day 
partner for Project TRANSCEND, orchestrating business review meetings, continuously 
monitoring service performance, and driving iterative improvements. 
●
Rider Growth: The service will be supported by Via’s Rider Growth team to ensure 
ongoing service growth, cultivate strong partnerships with local community organizations, 
and identify opportunities for long term funding. 
May Mobility was founded in 2017 with a vision to transform cities through automated 
transportation solutions that create a safer, greener, more accessible world. One of the first 
companies to deploy a publicly-available AV service, May’s driving automation technology can 
navigate mixed traffic on city streets today. Since its founding, May has deployed its shuttles in 
nine cities across the United States and Japan and provided more than 325,000 publicly 
available rides. Below is an overview of May's roles and responsibilities:
●
Regulatory Approvals: Typically, May’s launch operations include obtaining the 
appropriate local, state, and federal regulatory approvals to operate an AV service in 
Chandler. However, given that May has already successfully obtained regulatory approval 
for operations in AZ, this step will not be necessary.
●
Site Operations: May will hire local operations staff to run Project TRANSCEND, 
including site supervisors and AV operators (AVOs). The local operations teams will report 
up to a dedicated local Site Manager whose sole responsibility is the day-to-day 
operational success of the deployment. Specialists at May headquarters will support 
May's local teams, including experts in-vehicle hardware, driving automation technology, 
and field engineering. They will stay in regular contact with the Site Manager and monitor 
performance remotely. May will also source office space and garaging. 
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●
Central Operations Platform: Via operation center hubs will provide dispatchers with live 
service information, service design levers, and data reports, while May Mobility will contribute 
additional AV-specific data reporting, including telemetry and autonomy performance. 
●
Maintenance: May’s operations team will follow a daily checklist to guide each day of 
safe operations. Site supervisors will monitor service remotely through May’s 
operations hub, a virtual interface that tracks the shuttle’s location, sensor data, and 
overall health. In addition to regular maintenance on the vehicles, engineering teams 
will regularly improve the entire AV hardware and software package that makes up 
May’s AVs. May’s automated driving technology is upgraded as new technology 
develops, and the replacement of shuttle components provides technical 
improvements with economic feasibility. All updates/maintenance will be scheduled at 
regular intervals during off-periods when the shuttles are not in active service.
In addition to the above two partners, the Project TRANSCEND’s research team will consist of 
Arizona State University, Arizona Commerce Authority, and CALSTART. Below is an overview of their 
roles and responsibilities:
CALSTART is a national nonprofit whose model for change has proven effective, time and again, 
since its founding in 1992. CALSTART works with its member companies and agencies to build a 
high-tech clean-transportation industry that creates jobs, cuts air pollution and oil imports and curbs 
climate change. The organization works with the public and private sectors to knock down barriers to 
innovation, progress and drive the transportation industry to a clean and prosperous future. 
CALSTART accelerates the pace of technology and is a market building organization. Below is an 
overview of CALSTART’s roles and responsibilities:
●
Project Management: CALSTART will serve as the project manager for the research and 
evaluation portion of the project to assess the impact of AV technology on the efficiency, 
economics, and performance of the integrated transportation systems - Valley Metro, 
Chandler Flex, and Project TRANSCEND.
●
Equity Benefits and Outcomes: CALSTART will focus on assessing the project’s equity 
outcomes and benefits, especially as they pertain to students and individuals living with 
low-income.
●
Marketing and Community Engagement: CALSTART will support the City of Chandler and 
Via's Marketing and Community Engagement teams to implement best practices, design 
engagement activities, and interview leadership at K-12 schools, CGCC, and other higher 
education schools in the Chandler Flex operating zone to uncover transportation gaps that 
Project TRANSCEND can address.
●
Publishable and Reusable Blueprint Materials: CALSTART will manage the design of 
useful knowledge translation interventions to optimize this work's impact and advance the 
transportation sector in the United States.
The Arizona Commerce Authority (ACA) is the state's leading economic development organization 
with a streamlined mission to grow and strengthen Arizona’s economy. The ACA uses a 
three-pronged approach to advance the overall economy: recruit, grow, create – recruit out-of-state 
companies to expand their operations in Arizona; work with existing companies to grow their 
business in Arizona and beyond; and partner with entrepreneurs and companies large and small to 
create new jobs and businesses in targeted industries. On-going research for this portion of the 
report will be led by Dr. Jeffrey Wishart from the ACA/Science Foundation Arizona (SFAz) (and who 
is also an adjunct at ASU). Below is an overview of ACA’s roles and responsibilities:
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●
Safety Benefits and Outcomes: ACA will focus on assessing the project’s safety outcomes 
and benefits. This assessment requires three (3) elements: metrics and measurement 
methods, evaluation methodology, and acceptance criteria and benchmark.
Arizona State University is a public four-year higher education institution. The university exemplifies a 
new prototype for the American public research university. At ASU, the culture of innovation and 
inclusion draws pioneering researchers to the faculty and attracts highly qualified students from all 50 
states and more than 130 nations. ASU is expanding academic and entrepreneurial opportunities for 
every type of learner at all stages of life. Below is an overview of ACA’s roles and responsibilities:
●
Environmental Benefits and Outcomes: ACA will focus on assessing the project’s 
environmental  outcomes and benefits.
Flow Chart
Section IV – Staffing Description
Key Personnel
Project TRANSCEND will be a collaborative effort involving representatives from various entities, 
including the City of Chandler, Via Transportation, May Mobility, Arizona Arizona Commerce 
Authority, Arizona State University, and CALSTART. Each entity and its selected team members has 
a demonstrated history of successful collaboration and the successful delivery of innovative 
transportation solutions. Please refer to the resumes exhibit which includes resumes for Key 
Personnel in addition to a few other resumes.
Figure 14: 
Flow Chart
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Organization
Name 
Title
Role
Involvement
City of Chandler
Jason 
Crampton
Transportation 
Planning Manager
Program Manager
15%
City of Chandler
Nancy 
Jackson
Transportation 
Planning 
Coordinator
Assistant Program Manager
25%
Via Transportation, 
Inc.
Joe Martin
Partner Success 
Manager
Day-to-day oversight of Chandler 
Flex and Project TRANSCEND
40%
May Mobility
Taylor 
Gygi
Senior Business 
Development 
Manager
Day-to-day oversight of Project 
TRANSCEND
40%
CALSTART
Alise 
Crippen
Technical Project 
Manager II
Project Manager for the 
Research and Evaluation Team
30%
Primary Point of Contact
Jason Crampton, Transportation Planning Manager at the City of Chandler, will be the Program 
Manager on the project and will be responsible for coordinating amongst all parties. In addition, he 
will serve as the primary point of contact.
Table 4: Key Personnel for Project TRANSCEND
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The following attachment is not included in the view since it is not a read-only PDF file.
Upon submission, this file will be transmitted to the Grantor without any data loss.
2. City of Chandler-Arizona-2023 and 2024-ATTAIN-Vol. 2.pdf
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The following attachment is not included in the view since it is not a read-only PDF file.
Upon submission, this file will be transmitted to the Grantor without any data loss.
3. City of Chandler-Arizona-2023 and 2024-ATTAIN-Resumes.pdf
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Project TRASCEND 
City of Chandler 
Application to 2024 USDOT ATTAIN Program 
Attachment A, Letters of Support 
Table of Contents 
Organization 
Signatory 
1. Valley Metro
Jessica Mefford-Miller, CEO 
2. United States Senate
Senator Mark Kelly and Senator Kyrsten 
Sinema 
3. City of Phoenix
Jesús Sapien, Public Transit Director 
4. Chandler Gilbert Community College
Jenna Kahl, Associate Vice President of 
Institutional Advancement 
5. Chandler Unified School District
Dan Serrano, Executive Director of High 
Schools 
6. Maricopa Association of Governments
Ed Zuercher, Executive Director 
7. Downtown Chandler Community
Partnership
Rebecca Hill, Executive Director 
8. Chandler Chamber of Commerce
Terri Kimble, President & CEO 
9. CALSTART
Jasna Tomić, Ph.D., Vice President 
10. Arizona Chamber of Commerce
Sandra Watson, President & CEO 
11. Arizona State University
Ram M. Pendyala, Professor and Director 
12. Via Transporation, Inc.
Zack Wasserman, Chief Strategy Officer 
13. May Mobility
Daisy Wall, Senior Director of Government 
Business 
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101 N. 1st Ave. Suite 1400 
Phoenix, AZ 85003 
valleymetro.org 
602.253.5000 
 
 
 
 
 
January 5, 2024 
 
 
 
The Honorable Pete Buttigieg 
 
 
 
 
 
 
         
Secretary 
United States Department of Transportation 
1200 New Jersey Avenue, SE 
Washington, DC 20590 
 
Dear Secretary Buttigieg: 
 
On behalf of Valley Metro Regional Public Transportation Authority, I am writing in 
support of the City of Chandler’s (Arizona) application to the 2023 Advanced 
Transportation Technology and Innovation (ATTAIN) Program recently released by the 
U.S. Department of Transportation (USDOT). This letter aims to highlight the key 
benefits of the proposed project, which seeks to enhance public transit by introducing 
autonomous vehicles (AVs) into the existing Chandler Flex service and implementing 
measures to safeguard against extreme heat conditions, particularly for students. 
 
Since July 2022, the City of Chandler has demonstrated remarkable success with the 
introduction of the Chandler Flex microtransit service. This service has significantly 
improved student transportation, catering to over 3,000 riders monthly, with 
approximately 50% being students. The current application to the USDOT ATTAIN 
program seeks to elevate this success by integrating AVs into the Chandler Flex fleet. 
 
If successfully secured, the grant will fund the expansion of Chandler Flex as well as the 
introduction of autonomous vehicles (AVs) into the service. This expansion will 
democratize the technology, benefiting not only students but also other individuals 
residing, working, and traveling within the zone, notably encompassing two low-income 
census blocks. The grant will also facilitate the seamless integration of the Chandler 
Flex Rider App into the Valley Metro Regional app, providing riders with a user-friendly 
interface to plan and pay for their trips efficiently. This integration will contribute to a 
more connected and streamlined transportation system at the regional level. 
 
The integration of AVs into Chandler's microtransit service represents a significant leap 
in innovation for public transit. Unlike previous AV deployments in Arizona, which have 
predominantly focused on private robotaxis, this initiative aims to provide safe, 
affordable, and convenient public transit. By incorporating AVs into Chandler's existing 
public transit system and making them on-demand and shared, the project promotes 
environmental sustainability, safety, and extends the benefits of autonomous technology 
to disadvantaged and low-income riders. To analyze project success, the project will 
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The Honorable Pete Buttigieg 
January 5, 2024 
Page 2  
 
 
also include an evaluation in collaboration with key stakeholders, including the Arizona 
Department of Commerce, Arizona State University, and CALSTART. The evaluation 
will rigorously assess AV performance (i.e., vehicle performance during extreme heat 
conditions), offering valuable insights and creating a replicable blueprint for similar 
transformative projects in other cities. 
 
As the regional public transportation provider and owner of the Valley Metro regional 
transit app, Valley Metro is committed to supporting the City of Chandler’s efforts 
associated with this project.  Valley Metro has assisted Chandler’s microtransit efforts in 
the past by conducting flexible transit studies that lay the initial framework for a new or 
expanded microtransit service.  Valley Metro will continue to support Chandler by 
working together to scope out the requirements to integrate the Valley Metro app with 
the Chandler Flex app.  Valley Metro is committed to enhancing the customer 
experience, which would be achieved in part by an integration of this kind.  
 
This grant proposal extends beyond a mere investment in transportation; it signifies a 
commitment to progress, inclusivity, and the safety of the Chandler community. We 
strongly urge USDOT to support this initiative, as it aligns with the goals of advancing 
innovation in public transit. 
 
Thank you for your consideration of this application. 
 
Sincerely, 
 
 
 
Jessica Mefford-Miller 
Chief Executive Officer 
 
 
 
 
 
 
 
 
 
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Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

January 26, 2024 
 
 
  
Honorable Pete Buttigieg  
Secretary 
U.S. Department of Transportation 
1200 New Jersey Ave, SE 
Washington, D.C. 20590 
  
Dear Secretary Buttigieg, 
 
 
We write regarding the Advanced Transportation Technology and Innovation 
(ATTAIN) proposal submitted by the City of Chandler, Arizona for $6 million in funding. 
Funding from this program will help the City of Chandler enhance public transit by introducing 
autonomous vehicles (AVs) into the existing Chandler Flex Service.   
  
Since July 2022, the City of Chandler has demonstrated remarkable success with the 
introduction of the Chandler Flex micro transit service. This service has significantly improved 
student transportation, catering to over 3,000 riders monthly, with approximately 50 percent 
being students. The City of Chandler now seeks to build upon this success by integrating AVs 
into the Chandler Flex fleet. Unlike previous AV deployments in Arizona, which have 
predominantly focused on private robotaxis, this initiative aims to provide safe, affordable, and 
convenient public transit and extend those benefits to disadvantaged and low-income riders.   
  
Programs such as ATTAIN will help the City of Chandler carry out its goal of 
introducing AVs to its micro transit and making transportation more accessible. This grant will 
also facilitate a seamless integration of the Chandler Flex Rider App into the Valley Metro 
Regional app, providing riders with a user-friendly interface to plan and pay for their trips 
efficiently. The project will also include an evaluation in collaboration with key stakeholders, 
including the Arizona Department of Commerce, Arizona State University, and CALSTART. 
The evaluation will rigorously assess AV performance (i.e., vehicle performance during extreme 
heat conditions), offering valuable insights and creating a replicable blueprint for similar 
transformative projects in other cities.  
   
In accordance with all existing rules, regulations, and ethical guidelines, we respectfully 
request you give this proposal full and fair consideration as you make this important funding 
decision.  
  
Sincerely,  
  
  
 
 
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Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

Mark Kelly  
 
 
                 Kyrsten Sinema  
United States Senator   
                 United States Senator  
  
 
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Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

Public Transit. It's How You Get There 
302 North First Avenue, Suite 900, Phoenix, Arizona 85003 602-262-7242 FAX 602-495-2002 
 
 
February 2, 2024 
 
The Honorable Pete Buttigieg  
 
 
 
 
 
     
Secretary 
United States Department of Transportation 
1200 New Jersey Avenue, SE 
Washington, DC 20590 
 
Dear Secretary Buttigieg, 
 
On behalf of the city of Phoenix, which is the region’s designated recipient for Federal Transit Administration 
grant funding, I am writing in support of the city of Chandler’s application to the 2023 Advanced 
Transportation Technology and Innovation (ATTAIN) Program, by the U.S. Department of Transportation. 
This project seeks to enhance public transit by introducing autonomous vehicles (AVs) into Chandler’s 
existing Flex microtransit service, and implementing measures to safeguard against extreme heat 
conditions, particularly for students. 
 
The Chandler Flex microtransit service started in July 2022 with a focus on improving student transportation. 
The service caters to over 3,000 riders monthly, approximately 50% are students. The grant will fund the 
expansion of Chandler Flex with the introduction of AVs into the service for those who reside, work and 
travel within the program’s service zone, notably an area encompassing two low-income census blocks. The 
funding will facilitate the seamless integration of the Chandler Flex Rider App into the Valley Metro Regional 
app, providing Flex riders with a user-friendly interface to plan and pay for their trips efficiently. This 
integration will contribute to a more connected and streamlined transportation system at the regional level. 
 
Previous AV deployments in Arizona focused on private “robotaxi” service, but by incorporating AVs into 
Chandler's existing public transit system and making them on-demand and shared, the project promotes 
environmental sustainability, safety, and extends the benefits of AV technology to disadvantaged and low-
income riders. The project will collaborate with key stakeholders to assess AV performance, especially 
during extreme heat weather conditions, to gather information needed to create a blueprint for similar 
transformative projects in other cities. 
 
This grant proposal extends beyond a mere investment in transportation; it signifies a commitment to 
progress, inclusivity, and the safety of the Chandler community. We strongly urge DOT to support this 
initiative, as it aligns with the goals of advancing innovation in public transit.  
 
Thank you for your consideration of this application.  
 
 
 
 
Jesús Sapien 
Public Transit Director, City of Phoenix 
 
cc:  
PREVIEW Date: Feb 05, 2024
Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

The Honorable Pete Buttigieg 
 
 
 
 
 
        February 2, 2024 
Secretary 
United States Department of Transportation 
1200 New Jersey Avenue, SE 
Washington, DC 20590 
 
 
Dear Secretary Buttigieg, 
 
On behalf of Chandler Gilbert Community College, I am writing in support of the City of 
Chandler’s (Arizona) application to the 2023 Advanced Transportation Technology and 
Innovation (ATTAIN) Program recently released by the U.S. Department of Transportation. This 
letter aims to highlight the key benefits of the proposed project, which seeks to enhance public 
transit by introducing autonomous vehicles (AVs) into the existing Chandler Flex service and 
implementing measures to safeguard against extreme heat conditions, particularly for students. 
 
Since July 2022, the City of Chandler has demonstrated remarkable success with the introduction 
of the Chandler Flex microtransit service. This service has significantly improved student 
transportation, catering to over 3,000 riders monthly, with approximately 50% being students. 
The current application to the USDOT ATTAIN program seeks to elevate this success by 
integrating AVs into the Chandler Flex fleet. 
 
If successfully secured, the grant will fund the expansion of Chandler Flex as well as the 
introduction of autonomous vehicles (AVs) into the service. This expansion will democratize the 
technology, benefiting not only students but also other individuals residing, working, and 
traveling within the zone, notably encompassing two low-income census blocks. The grant will 
also facilitate the seamless integration of the Chandler Flex Rider App into the Valley Metro 
Regional app, providing riders with a user-friendly interface to plan and pay for their trips 
efficiently. This integration will contribute to a more connected and streamlined transportation 
system at the regional level. 
 
The integration of AVs into Chandler's microtransit service represents a significant leap in 
innovation for public transit. Unlike previous AV deployments in Arizona, which have 
predominantly focused on private robotaxis, this initiative aims to provide safe, affordable, and 
convenient public transit. By incorporating AVs into Chandler's existing public transit system 
and making them on-demand and shared, the project promotes environmental sustainability, 
safety, and extends the benefits of autonomous technology to disadvantaged and low-income 
riders. To analyze project success, the project will also include an evaluation in collaboration 
with key stakeholders, including the Arizona Department of Commerce, Arizona State 
University, and CALSTART. The evaluation will rigorously assess AV performance (i.e., 
vehicle performance during extreme heat conditions), offering valuable insights and creating a 
replicable blueprint for similar transformative projects in other cities. 
 
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Chandler Gilbert Community College students could greatly benefit from Chandler Flex 
transportation service.  Additionally, the utilization of autonomous vehicles creates an interesting 
opportunity in which students will have the opportunity to experience and possibly research into 
new forms of high-technology transportation.   
 
This grant proposal extends beyond a mere investment in transportation; it signifies a 
commitment to progress, inclusivity, and the safety of the Chandler community. We strongly 
urge USDOT to support this initiative, as it aligns with the goals of advancing innovation in 
public transit. Thank you for your consideration of this application. If you have any questions, 
please feel free to contact me at jenna.kahl@cgc.edu. 
 
 
 
Jenna Kahl  
Chandler-Gilbert Community College 
MARICOPA COMMUNITY COLLEGES 
Associate Vice President of Institutional Advancement  
2626 E. Pecos Road, Chandler, AZ 85225 
 
 
 
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February 2, 2024 
 
 
The Honorable Pete Buttigieg 
 
 
 
 
 
         
Secretary 
United States Department of Transportation 
1200 New Jersey Avenue, SE 
Washington, DC 20590 
 
 
Dear Secretary Buttigieg, 
 
On behalf of Chandler Chamber of Commerce, I am writing in support of the City of Chandler’s 
(Arizona) application to the 2023 Advanced Transportation Technology and Innovation 
(ATTAIN) Program recently released by the U.S. Department of Transportation. This letter aims 
to highlight the key benefits of the proposed project, which seeks to enhance public transit by 
introducing autonomous vehicles (AVs) into the existing Chandler Flex service and 
implementing measures to safeguard against extreme heat conditions, particularly for students. 
 
Since July 2022, the City of Chandler has demonstrated remarkable success with the introduction 
of the Chandler Flex microtransit service. This service has significantly improved student 
transportation, catering to over 3,000 riders monthly, with approximately 50% being students. 
Moreover, Chandler Flex provides service to local industry professionals at businesses such as 
Microchip, Intel and Northrup Grumman.  The current application to the USDOT ATTAIN 
program seeks to elevate this success by integrating AVs into the Chandler Flex fleet. 
 
If successfully secured, the grant will fund the expansion of Chandler Flex as well as the 
introduction of autonomous vehicles (AVs) into the service. This expansion will democratize the 
technology, benefiting not only students but also other individuals residing, working, and 
traveling within the zone, notably encompassing two low-income census blocks. The grant will 
also facilitate the seamless integration of the Chandler Flex Rider App into the Valley Metro 
Regional app, providing riders with a user-friendly interface to plan and pay for their trips 
efficiently. This integration will contribute to a more connected and streamlined transportation 
system at the regional level. 
 
The integration of AVs into Chandler's microtransit service represents a significant leap in 
innovation for public transit. Unlike previous AV deployments in Arizona, which have 
predominantly focused on private robotaxis, this initiative aims to provide safe, affordable, and 
convenient public transit. By incorporating AVs into Chandler's existing public transit system 
and making them on-demand and shared, the project promotes environmental sustainability, 
safety, and extends the benefits of autonomous technology to disadvantaged and low-income 
riders. To analyze project success, the project will also include an evaluation in collaboration  
 
PREVIEW Date: Feb 05, 2024
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with key stakeholders, including the Arizona Department of Commerce, Arizona State 
University, and CALSTART. The evaluation will rigorously assess AV performance (i.e.,  
vehicle performance during extreme heat conditions), offering valuable insights and creating a 
replicable blueprint for similar transformative projects in other cities. 
 
This grant proposal extends beyond a mere investment in transportation; it signifies a 
commitment to progress, inclusivity, and the safety of the Chandler community. We strongly 
urge USDOT to support this initiative, as it aligns with the goals of advancing innovation in 
public transit. Thank you for your consideration of this application. If you have any questions, 
please feel free to contact me at Terri@ChandlerChamber.com. 
 
 
 
Terri Kimble 
President & CEO 
Chandler Chamber of Commerce 
 
 
 
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Workspace ID: WS01241948 Funding Opportunity Number: 693JJ324NF00005

Clean Transportation  
Technologies and Solutions 
 
www.calstart.org 
 
Board of Directors 
 
Mr. John Boesel 
CALSTART 
 
Mr. Yuri Freedman  
Southern California Gas 
Company 
 
Mr. Andrei Greenawalt 
Via 
 
Ms. Karen Hamberg 
Deloitte LLP 
Chair Emeritus 
 
Ms. Chelle Izzi 
Walmart  
 
Ms. Julia Grinshpun 
JP Morgan 
 
Mr. Mark Patten 
NextEra Energy 
 
Ms. Katie Sloan 
Southern California Edison 
 
Mr. Chris Stoddart 
New Flyer of America 
 
Ms. Cynthia Williams  
Ford Motor Company 
 
Mr. Bob Wyman 
Earthshot  
 
 
 
 
O F F I C E S  I N :  
48 S. Chester Ave PASADENA, CA 91106 | 1607 Cole Blvd. LAKEWOOD, CO 80401 | 67 35th St. 5th floor Ste B508 BROOKLYN, NY 11232 |  
2600 Tenth Street, Suite 407, BERKELEY, CA 94710 | 200 E. Big Beaver TROY, MI 48083 | 168 Smolian Circle, SANTA ROSA BEACH, FL 32459   
 
The Honorable Pete Buttigieg 
United States Department of Transportation 
1200 New Jersey Avenue, SE 
Washington, DC 20590 
 
 
February 1, 2024 
 
 
Dear Secretary Buttigieg: 
 
 
On behalf of CALSTART, I am writing in support of the City of Chandler’s (Arizona) 
application to the 2023 Advanced Transportation Technology and Innovation (ATTAIN) 
Program recently released by the U.S. Department of Transportation. We believe Project 
TRANSEND will enhance public transit by introducing autonomous vehicles (AVs) into 
the existing Chandler Flex service and implement measures to safeguard against extreme 
heat conditions. 
 
CALSTART is pleased to bring our industry leading expertise in transportation planning 
and equity, community engagement, and third-party technology validation to carry out key 
research efforts that will provide better understanding of the performance, economic, and 
accessibility impacts of Project TRANSEND. In line with CALSTART’s mission of 
transforming transportation and accelerating the deployment and accessibility of innovative 
mobility solutions, Project TRANSCEND’s integration of AVs into Chandler's microtransit 
service represents a significant leap in innovation for public transit. While previous AV 
deployments in Arizona have predominantly focused on private robotaxis, this initiative 
aims to provide safe, affordable, and convenient public transit solutions. By incorporating 
AVs into Chandler's existing public transit system and making them on-demand and shared, 
the project promotes environmental sustainability, safety, and extends the benefits of 
autonomous technology to disadvantaged and low-income riders.  
 
To measure project success, the project includes a robust evaluation phase. In collaboration 
with key stakeholders, Arizona Department of Commerce, and Arizona State University, 
the CALSTART team will assess AV performance (i.e., mobility, safety, environmental 
benefits).  The results of the evaluation will provide valuable insights that can be replicated 
for similar transformative projects in other cities. 
 
This grant proposal extends beyond a mere investment in transportation; it signifies a 
commitment to progress, inclusivity, and the safety of the Chandler community. We 
strongly urge USDOT to support this initiative, as it aligns with the goals of advancing 
innovation in public transit.  
 
Thank you for your consideration of this application. If you have any questions, please feel 
free to contact me at jtomic@calstart.org. 
 
 
Sincerely, 
 
 
 
 
Jasna Tomić, Ph.D. 
Vice President 
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February 2, 2024 
 
The Honorable Pete Buttigieg 
 
 
 
 
 
 
Secretary 
United States Department of Transportation 
1200 New Jersey Avenue, SE 
Washington, DC 20590 
 
 
Dear Secretary Buttigieg, 
 
On behalf of Arizona Commerce Authority (ACA), I am writing in support of the City of 
Chandler, Arizona’s (Arizona) application to the 2023 U.S. Department of Transportation 
Advanced Transportation Technology and Innovation (ATTAIN) Program. This support letter 
highlights the key benefits of the proposed project, enhancing public transit by introducing 
automated vehicles (AVs) into the existing Chandler Flex service, and implementing measures to 
safeguard against extreme heat conditions, particularly for students. 
 
Since July 2022, the City of Chandler has demonstrated remarkable success with the introduction 
of the Chandler Flex microtransit service. This service has significantly improved student 
transportation, catering to over 3,000 riders monthly, with approximately 50% being students. 
The USDOT ATTAIN program could elevate this success by integrating AVs into the Chandler 
Flex fleet. 
 
If successfully secured, the This grant would fund the expansion of Chandler Flex as well as the 
introduction of autonomous vehicles (AVs) into the service. This expansion would democratize 
the technology, benefiting not only students but also other individuals residing, working, and 
traveling within the zone which encompasses two low-income census blocks. The grant would 
also facilitate the seamless integration of the Chandler Flex Rider App into the Valley Metro 
Regional app, providing riders with a user-friendly interface to plan and pay for their trips 
efficiently. This integration will contribute to a more connected and streamlined transportation 
system at the regional level. 
 
The integration of AVs into Chandler's microtransit service represents a significant  innovation 
for public transit. Unlike previous AV deployments in Arizona, many of which have focused on 
private robotaxis, this initiative aims to provide safe, affordable, and convenient public transit. 
By incorporating AVs into Chandler's existing public transit system and making them on-
demand and shared, the project promotes environmental sustainability, safety, and extends the 
benefits of autonomous technology to disadvantaged and low-income riders. To analyze project 
success, the project will also include an evaluation in collaboration with key stakeholders, 
including the ACA, Arizona State University, and CALSTART. The evaluation will rigorously 
assess AV performance (i.e., mobility, safety, environmental benefits), offering valuable insights 
and creating a replicable blueprint for similar transformative projects in other cities. 
 
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The ACA is the State of Arizona’s economic development organization with a focused mission 
to grow and strengthen Arizona’s economy. The ACA has worked with the City of Chandler 
since its inception in 2011. For the proposed TRANSCEND project, ACA has extensive relevant 
experience to support its successful completion: 
  
• Automated Vehicle Research and Deployments – The ACA commits to leverage its 
collaborations and expertise in the Institute of Automated Mobility and Science 
Foundation Arizona to contribute to the project’s successful execution and evaluation 
plan, specifically in the Safety and Public Impact objective.  
• Funding support – The ACA commits to an indirect contribution of $48,944 in time and 
$15,000 in resources over the 3-year program for a total of $63,944 over the period of 
performance  
 
This grant proposal is more than a mere investment in transportation. It signifies a commitment 
to progress, inclusivity, and safety in the community of Chandler. We strongly urge USDOT to 
support this initiative, as it aligns with the goals of advancing innovation in public transit. Thank 
you for your consideration of this application. If you have any questions, please feel free to 
contact me at sandraw@azcommerce.com. 
 
Sincerely, 
 
 
 
________________________________________ 
Sandra Watson 
President & CEO 
Arizona Commerce Authority 
100 N. 7th Ave, Suite 400 
Phoenix, AZ 85007 
 
 
 
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February 2, 2024  
 
The Honorable Pete Buttigieg 
Secretary 
United States Department of Transportation 
1200 New Jersey Avenue, SE 
Washington, DC 20590 
 
 
Dear Secretary Buttigieg, 
 
On behalf of AZ Board of Regents on behalf of Arizona State University, I am writing in support 
of the City of Chandler’s (Arizona) application to the 2023 Advanced Transportation 
Technology and Innovation (ATTAIN) Program recently released by the U.S. Department of 
Transportation. This letter aims to highlight the key benefits of the proposed project, which seeks 
to enhance public transit by introducing autonomous vehicles (AVs) into the existing Chandler 
Flex service and implementing measures to safeguard against extreme heat conditions, 
particularly for students. 
 
Since July 2022, the City of Chandler has demonstrated remarkable success with the introduction 
of the Chandler Flex microtransit service. This service has significantly improved student 
transportation, catering to over 3,000 riders monthly, with approximately 50% being students. 
The current application to the USDOT ATTAIN program seeks to elevate this success by 
integrating AVs into the Chandler Flex fleet. 
 
If successfully secured, the grant will fund the expansion of Chandler Flex as well as the 
introduction of autonomous vehicles (AVs) into the service. This expansion will democratize the 
technology, benefiting not only students but also other individuals residing, working, and 
traveling within the zone, notably encompassing two low-income census blocks. The grant will 
also facilitate the seamless integration of the Chandler Flex Rider App into the Valley Metro 
Regional app, providing riders with a user-friendly interface to plan and pay for their trips 
efficiently. This integration will contribute to a more connected and streamlined transportation 
system at the regional level. 
 
The integration of AVs into Chandler's microtransit service represents a significant leap in 
innovation for public transit. Unlike previous AV deployments in Arizona, which have 
predominantly focused on private robotaxis, this initiative aims to provide safe, affordable, and 
convenient public transit. By incorporating AVs into Chandler's existing public transit system 
and making them on-demand and shared, the project promotes environmental sustainability, 
safety, and extends the benefits of autonomous technology to disadvantaged and low-income 
riders. To analyze project success, the project will also include an evaluation in collaboration 
with key stakeholders, including the Arizona Department of Commerce, Arizona State 
University, and CALSTART. The evaluation will rigorously assess AV performance (i.e., 
mobility, safety, environmental benefits), offering valuable insights and creating a replicable 
blueprint for similar transformative projects in other cities. 
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2 
 
 
The Arizona State University research team, including multiple faculty members and three Ph.D. 
students, is poised to play a pivotal role in supporting the integration of autonomous vehicles 
(AVs) into Chandler's microtransit service. Our focus will be on conducting in-depth data 
analysis and user experience surveys, particularly assessing the AVs' impact on urban mobility, 
safety, and environmental sustainability. Collaborating closely with the City of Chandler and key 
stakeholders, we aim to provide insightful evaluations and practical recommendations to enhance 
both the technological and community aspects of this innovative public transit project, ensuring 
its effectiveness, accessibility, and alignment with sustainable urban development goals. 
 
This grant proposal extends beyond a mere investment in transportation; it signifies a 
commitment to progress, inclusivity, and the safety of the Chandler community. We strongly 
urge USDOT to support this initiative, as it aligns with the goals of advancing innovation in 
public transit. Thank you for your consideration of this application. If you would like any additional 
information, please do not hesitate to call me at 480-297-8724 or reach me by e-mail at 
pendyala@asu.edu. Thank you very much for your time and consideration.  
 
Sincerely, 
 
 
 
Ram M. Pendyala 
Professor and Director  
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January 29, 2024
Honorable Pete Buttigieg
Secretary, U.S. Department of Transportation
1200 New Jersey Ave. SE
Washington, DC 20590
Dear Secretary Buttigieg and members of the USDOT ATTAIN grant review committee:
May Mobility would like to offer our strong support for the TRANSCEND (Transforming Regional Autonomous
Navigation for Student Commutes and Environmental Deterrents) grant application to the United States
Department of Transportation’s Advanced Transportation Technology and Innovation (ATTAIN) program. The City of
Chandler, Arizona is aimed at leveraging ATTAIN funds through the TRANSCEND project to elevate the on-demand
microtransit service “Chandler Flex,” which is intended to integrate autonomous vehicles (AVs) and facilitate the
integration of the Chandler Flex Rider App with the Valley Metro Regional App. Focused on the city's vulnerable
communities, particularly students, the project will launch in low-income census blocks and is designed to tackle
extreme temperatures, ensuring climate-sensitive and efficient transportation.
May Mobility is an autonomous vehicle and technology company that works with cities and transit agencies to
provide accessible, shared autonomous transportation. We operate FMVSS compliant, automotive-grade hybrid
electric vehicles, utilizing the Toyota Sienna Autono-MaaS vehicles. We have also proven through other
deployments, including a long standing deployment in Arizona, that our vehicles are capable of navigating mixed
traffic environments autonomously on public roads. Through this grant initiative, we look forward to providing
on-demand autonomous transportation and to scaling that operation in a way that provides value to underserved
riders in Maricopa County. The City of Chandler will partner with May Mobility, Via, Maricopa County, and Valley
Metro Regional Public Transportation Authority to deliver these services and connect transportation disadvantaged
communities to essential needs and economic opportunity.
May Mobility is committed to supporting the successful delivery of the TRANSCEND program by participating as a
key member of the project team. In addition to the key climate and extreme temperature-related objectives of the
TRANSCEND program, we are also aware and committed to upholding additional ATTAIN program goals, including
improvement in the mobility of people and goods in underserved communities, demonstration of the impact of
advanced transportation technologies on equity and environmental justice, and incentivizing travelers to share
trips.
Thank you for considering the TRANSCEND grant application for ATTAIN program funding.
Sincerely,
Daisy Wall, Senior Director of Government Business
May Mobility
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The following attachment is not included in the view since it is not a read-only PDF file.
Upon submission, this file will be transmitted to the Grantor without any data loss.
5. City of Chandler-Arizona-2023 and 2024-ATTAIN-Attachment B.xlsx
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Project TRANSCEND
Research and Evaluation Study, Scope of Work
1. Overview
Project TRANSCEND’s Research and Evaluation Study, under the management of
CALSTART, in collaboration with Arizona State University (ASU) and the Arizona
Commerce Authority (ACA), aims to assess the project’s impact on Chandler’s
transportation system. This integrated scope of work aligns the efforts of CALSTART,
ASU, and ACA towards the unified goal of transforming Chandler's transportation
landscape, emphasizing mobility, sustainability, and safety, with a special focus on the
needs of students and other vulnerable groups.
2. Background
The ACA, with its research organizations the Institute of Automated Mobility (IAM) and
Science Foundation Arizona (SFAz), has conducted AV research since 2018. One major
research focus has been on AV safety, where key initiatives include: (1) the
development of SAE J3237, an SAE Recommended Practice on driving assessment
metrics that is in the balloting stage based on IAM and SFAz work, as well as (2) the
Automated Vehicle Test and Evaluation Process (AV-TEP) Mission which is a safety
case-based framework that can be used by AV developers and regulators to evaluate
the safety of AVs during the development process and after deployment.1 The ACA is
collaborating with the project AV developer, May Mobility, to demonstrate the AV-TEP
framework, comparing how the implementation will vary for industry AVs with IP
concerns versus research AVs with open data platforms. These multi-year efforts and
the wide expertise that has been developed will be leveraged for the current project.
3. Objectives
●
Mobility Enhancement: Implement and assess the effectiveness of automated
vehicle (AV) technology to improve mobility within the integrated transportation
systems.
●
Environmental Sustainability: Assess strategies to reduce emissions and traffic
congestion and improve sustainable public transit.
1 https://www.sae.org/standards/content/j3237/
1
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●
Safety and Public Impact: Assess the safety benefits of AV integration in
Chandler's transportation system, particularly focusing on students' needs and
well-being.
4. Stakeholders
CALSTART is a national nonprofit whose model for change has proven effective, time
and again, since its founding in 1992. CALSTART works with its member companies
and agencies to build a high-tech clean-transportation industry that creates jobs, cuts air
pollution and oil imports and curbs climate change. The organization works with the
public and private sectors to knock down barriers to innovation, progress and drive the
transportation industry to a clean and prosperous future. CALSTART accelerates the
pace of technology and is a market building organization. Below is an overview of
CALSTART’s roles and responsibilities:
●
Project Management: CALSTART will serve as the project manager for the
research and evaluation portion of the project to assess the impact of AV
technology on the efficiency, economics, and performance of the integrated
transportation systems - Valley Metro, Chandler Flex, and Project TRANSCEND.
●
Equity Benefits and Outcomes: CALSTART will focus on assessing the
project’s equity outcomes and benefits, especially as they pertain to students and
individuals living with low-income.
●
Marketing and Community Engagement: CALSTART will support the City of
Chandler and Via's Marketing and Community Engagement teams to implement
best practices, design engagement activities, and interview leadership at K-12
schools, CGCC, and other higher education schools in the Chandler Flex
operating zone to uncover transportation gaps that Project TRANSCEND can
address.
●
Publishable and Reusable Blueprint Materials: CALSTART will manage the
design of useful knowledge translation interventions to optimize this work's
impact and advance the transportation sector in the United States.
The Arizona Commerce Authority (ACA) is the State of Arizona's economic
development organization with a streamlined mission to grow and strengthen Arizona’s
economy. The ACA uses a three-pronged approach to advance the overall economy:
recruit, grow, create – recruit out-of-state companies to expand their operations in
Arizona; work with existing companies to grow their business in Arizona and beyond;
and partner with entrepreneurs and companies large and small to create new jobs and
businesses in targeted industries. On-going research for this portion of the report will be
led by Dr. Jeffrey Wishart from the ACA/Science Foundation Arizona (SFAz) (and who is
also an adjunct at ASU). Below is an overview of ACA’s roles and responsibilities:
●
Safety Benefits and Outcomes: ACA will focus on assessing the project’s
safety outcomes and benefits. This assessment requires three (3) elements:
metrics and measurement methods, evaluation methodology, and acceptance
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criteria and benchmark.
Arizona State University is a public four-year higher education institution. The
university exemplifies a new prototype for the American public research university. At
ASU, the culture of innovation and inclusion draws pioneering researchers to the faculty
and attracts highly qualified students from all 50 states and more than 130 nations. ASU
is expanding academic and entrepreneurial opportunities for every type of learner at all
stages of life. Below is an overview of ACA’s roles and responsibilities:
●
Environmental Benefits and Outcomes: ACA will focus on assessing the
project’s environmental outcomes and benefits.
5. Combined Detailed Tasks and Deliverables
Task 1: Project Management and Reporting (CALSTART)
●
Regular coordination meetings
●
Execution and monitoring of project objectives
●
Quarterly reporting and invoicing
●
Deliverable:
○
Comprehensive progress and final reports
Task 2: Data Collection and Analysis (CALSTART, ASU, and ACA)
●
Develop and implement data collection test plans
●
Data analysis on usage patterns, trip lengths, and economic impact
●
Deliverable:
○
Quarterly data progress reports
○
Detailed Data Collection Test Plan
Task 3: Transportation Mobility Study (CALSTART)
●
Develop a transportation mobility assessment methodology
●
Evaluate transportation system connectivity and economics
●
Deliverable:
○
Transportation Mobility Dashboard
○
Assessment Report
Task 4: Training Program Development and Environmental Evaluation (ASU)
●
Develop training modules for transit and AV workforce
●
Technical assistance for safety and environmental challenges
●
Deliverable:
○
Training materials
○
Evaluation plans
○
Environmental impact reports
Task 5: Safety Objectives and Public Safety Impact Assessment (ACA)
●
Development of safety metrics and measurement methods
●
Evaluation of public safety impact
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●
Deliverable:
○
Public safety impact report
Task 6: School Engagement and Community Integration (CALSTART)
●
Interviews and data collection from schools
●
Design and implementation of community engagement activities
●
Deliverables:
○
Blueprint for enhancing school transportation services and community
engagement plans
Task 7: Design Interventions for Knowledge Transfer (CALSTART, ASU, and ACA)
●
Establish and manage a Working Group
●
Develop knowledge translation resources
●
Deliverables:
○
Interactive guidebook
○
Factsheets
○
Infographic
○
Short videos
6. Timeline
Year 1
●
Q1-Q2: Project initiation, team meetings, and data collection test plan
development
●
Q3-Q4: Implementation of data collection, initial school engagements, and
training program development
Year 2
●
Q1-Q2: Data analysis, mobility study commencement, and continued school
engagements
●
Q3-Q4: Progress reports, evaluation of initial safety metrics, and community
engagement activities
Year 3
●
Q1-Q2: Finalize mobility study, safety assessment, and knowledge translation
materials
●
Q3-Q4: Project wrap-up, final reporting, and dissemination of findings
7. Budget: 1,996,885
The full cost of the three-year budget for the Project TRANSCEND Research and
Evaluation study is $1,996,885. Please see Vol. 2 of this application for a detailed
breakdown of the budget.
4
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