Quote S2201.402 for PSTC Fiber Building
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We have prepared a contract for you S2201.402 - Fiber Hut at PSTC Network Hardware Quote 1GPA Contract RFP 22-02PV Budgetary Proposal # 008316 1Government Procurement Alliance (1GPA) #22-02PV-18 Prepared for: City Of Chandler Dennis Isenhower Dennis.Isenhower@chandleraz.gov Catalyst Switches Manufacturer Part Number Product Description Qty Price Ext. Price Catalyst 9500 48-port x 1/10/25G + 4-port 40/100G C9500-48Y4C- A Catalyst 9500 48-port x 1/10/25G + 4-port 40/100G, Advantage 1 $16,650.00 $16,650.00 NETWORK- PNP-LIC Network Plug-n-Play Connect for zero-touch device deployment 1 $0.00 $0.00 C9500-NW-A C9500 Network Stack, Advantage 1 $0.00 $0.00 C9K-T1- FANTRAY Catalyst 9500 Type 4 front to back cooling Fan 2 $0.00 $0.00 C9K-F1-SSD- 240G Cisco pluggable SSD storage 1 $2,064.00 $2,064.00 C9K-PWR- 650WAC-R/2 650W AC Config 4 Power Supply front to back cooling 1 $1,549.00 $1,549.00 CAB-9K12A- NA Power Cord, 125VAC 13A NEMA 5-15 Plug, North America 2 $0.00 $0.00 C9K-PWR- 650WAC-R 650W AC Config 4 Power Supply front to back cooling 1 $0.00 $0.00 S9500UK9- 179 Cisco Catalyst 9500 XE 17.9 UNIVERSAL 1 $0.00 $0.00 Catalyst 9300 24-port PoE+ C9300-24P-A Catalyst 9300 24-port PoE+, Network Advantage 1 $3,125.00 $3,125.00 C9300-NW-A- 24 C9300 Network Advantage, 24-port license 1 $0.00 $0.00 SC9300UK9- 176 Cisco Catalyst 9300 XE 17.6 UNIVERSAL UNIVERSAL 1 $0.00 $0.00 PWR-C1- 715WAC-P 715W AC 80+ platinum Config 1 Power Supply 1 $0.00 $0.00 PWR-C1- 715WAC-P/2 715W AC 80+ platinum Config 1 SecondaryPower Supply 1 $860.00 $860.00 CAB-TA-NA North America AC Type A Power Cable 2 $0.00 $0.00 SSD-240G Cisco pluggable USB3.0 SSD storage 1 $1,032.00 $1,032.00 C9300-STACK- NONE No Stack Cable Selected 1 $0.00 $0.00 2 Confidential Information Property of Sentinel Technologies, Inc. Catalyst Switches Manufacturer Part Number Product Description Qty Price Ext. Price C9300-SPWR- NONE No Stack Power Cable Selected 1 $0.00 $0.00 TE-C9K-SW TE agent for IOSXE on C9K 1 $0.00 $0.00 C9K-ACC- RBFT RUBBER FEET FOR TABLE TOP SETUP 9200 and 9300 1 $0.00 $0.00 C9K-ACC-SCR- 4 12-24 and 10-32 SCREWS FOR RACK INSTALLATION, QTY 4 1 $0.00 $0.00 CAB-GUIDE- 1RU 1RU CABLE MANAGEMENT GUIDES 9200 and 9300 1 $0.00 $0.00 C9300-NM-8X Catalyst 9300 8 x 10GE Network Module 1 $1,579.00 $1,579.00 NETWORK- PNP-LIC Network Plug-n-Play Connect for zero-touch device deployment 1 $0.00 $0.00 Subtotal: $26,859.00 Transceivers & Patch Cables Manufacturer Part Number Product Description Qty Price Ext. Price SFP-10G-LR- S= 10GBASE-LR SFP Module, Enterprise-Class 20 $801.00 $16,020.00 SFP-10G- AOC1M= 10GBASE Active Optical SFP+ Cable, 1M 2 $162.00 $324.00 SFP-10G-ZR- S= 10GBASE-ZR SFP Module, Enterprise-Class 6 $4,498.00 $26,988.00 26264 LEGRAND :2m LC-LC 9/125 OS2 Duplex Single-Mode PVC Fiber Optic Cable - Yellow 26 $16.00 $416.00 Subtotal: $43,748.00 Subscriptions and Support Manufacturer Part Number Product Description Qty Price Ext. Price Initial Term: 60 Months | Requested Start Date: Upon Order | Billing Model: Prepaid | Renewal Term: Requote Solution Subscriptions - Unless explicitly indicated otherwise within this contract, the below term for these subscription services will automatically renew, 3 Confidential Information Property of Sentinel Technologies, Inc. Subscriptions and Support Manufacturer Part Number Product Description Qty Price Ext. Price absent at least ninety (90) days’ notice of cancelation by Customer before the start of the renewal term. For subscription services that do not automatically renew, Customer must provide Sentinel with at least ninety (90) days’ notice of its intention to renew the services and shall hold Sentinel harmless from any service interruption to result from the cessation of services due to Customer’s failure to provide timely notice as stated herein. Smartnet 8x5xNBD 5 years CON-SNT- C9504YA4 SNTC-8X5XNBD Catalyst 9500 48-port 25/100G only, Adva 1 $8,352.00 $8,352.00 CON-SNT- C93002PA SNTC-8X5XNBD Catalyst 9300 24-port PoE+, Network Adva 1 $2,065.00 $2,065.00 DNA Subscriptions 5 Year C9500-DNA- 48Y4C-A C9500 DNA Advantage, Term License 1 $0.00 $0.00 C9500-DNA-A -5Y DNA Advantage 5 Year License 1 $13,872.00 $13,872.00 C9300-DNA-A -24 C9300 DNA Advantage, 24-port Term Licenses 1 $0.00 $0.00 C9300-DNA-A -24-5Y C9300 DNA Advantage, 24-Port, 5 Year Term License 1 $2,304.00 $2,304.00 D-DNAS-EXT-S -T Cisco DNA Spaces Extend Term License for Catalyst Switches 1 $0.00 $0.00 D-DNAS-EXT-S -5Y Cisco DNA Spaces Extend for Catalyst Switching - 5Year 1 $0.00 $0.00 TE- EMBEDDED-T Cisco ThousandEyes Enterprise Agent IBN Embedded 1 $0.00 $0.00 TE- EMBEDDED-T- 5Y ThousandEyes - Enterprise Agents 1 $0.00 $0.00 Subtotal: $26,593.00 4 Confidential Information Property of Sentinel Technologies, Inc. Smart-UPS Manufacturer Part Number Product Description Qty Price Ext. Price AR8422 APC Double Sided Fixed Shelf for 2-Post Rack 250 lbs Black 1 $115.00 $115.00 AP7800B APC Rack PDU, Metered, 1U, 15A, 100/120V, -8 5-15 1 $532.00 $532.00 NET9RMBLK APC Black Rackmount SurgeArrest 9 Outlet 120V 1 $120.00 $120.00 SMTL2200RM 2UCNC APC Smart-UPS, Lithium-Ion, 2200VA, 120V with SmartConnect Port and Network Card 1 $3,634.00 $3,634.00 Subtotal: $4,401.00 Professional Services Product Description Ext Price Professional Services - Fixed Price $9,000.00 Subtotal: $9,000.00 5 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work Executive Summary The City of Chandler is looking to provide multipath network connectivity between fiber huts. To that end this proposal provides configuration and installation of equipment for WAN and LAN connectivity for the Fiber Hut at PTSC. This equipment includes network switches, uninterruptible power supply and power distribution units. This project will install the network equipment at the location consisting of a Catalyst 9300 and Catalyst 9500 switches. It is the intent of this engagement that Sentinel will architect, design, and implement the project according to Sentinel established best practices and in a manner ready for production computing. During this project, knowledge transfer of general administration tasks, points of scale, and the environment will be provided to prepare the customer staff moving forward after the engagement. The next section “Project Overview” highlights the main phases involved in this project. The “Scope of Work” section then lays out in further detail what is covered as part of this project. Finally, “Customer Responsibilities and Assumptions” details important assumptions Sentinel has made in discussion with City of Chandler’s Team. Project Overview Project Phases Phase 1 - Project Initiation Meeting Sentinel Project Management will coordinate a kick-off meeting to review and approve the Scope of Work provided to the Customer. Customer and Sentinel provided resources will be introduced and their relevant roles for the project discussed. Sentinel Project Management will then coordinate a design meeting between Sentinel Engineers and Customer in order to draft a blueprint of all proposed work which will be provided to the Customer. High level timelines for project milestones will also be identified and discussed. Phase 2 - Analysis & Design Sentinel engineers will perform a high-level audit of the Customer’s relevant infrastructure. The data collected from this audit will be used to generate a design for the implementation of the solution. Sentinel engineers will inform the Customer of any design requirements that will need to be completed by the Customer’s IT staff prior to the start of the next phase (such as provisioning of storage space, acquisitions of licenses, and other essential design components not covered within this document). Upon acceptance of the work as detailed within the blueprint by the Customer, Sentinel engineers and project managers will then coordinate specific dates and times appropriate for accommodating the nature of the work involved (i.e. work which will require outages will be scheduled during appropriate maintenance windows). 6 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work Phase 3 - Staging During the staging phase, equipment will be unboxed, burned-in, configured and tested. Unless explicitly stated in this Scope of Work, staging will occur at Customer's location. This ensures maximum efficiency and quality while minimizing the disruptions and impacts to the Customer’s environment. Phase 4 - Implementation Sentinel engineers will proceed with the implementation of all items specified within this Scope of Work and further detailed in the Customer approved Design Document. Phase 5 - Post Support Sentinel engineers will be dedicated to being available for the resolution of any problems or issues that arise during the post support portion of the project. Phase 6 - Project Completion Upon conclusion of all other phases of work Sentinel’s engineers will provide the Customer with updated design documents for the project. Sentinel’s project management team will then arrange for a meeting with the Customer to review the status of all project items. If no project items remain open Sentinel’s project managers will request that the Customer sign off on the project, thus closing the project at that time. Scope of Work Scope Overview This project will install the network equipment at the location consisting of a Catalyst 9300, Catalyst 9500 switches and APC UPS/PDUs. One (1) Cisco Catalyst 9500 48-port x 1/10/25G + 4-port 40/100G One (1) Cisco Catalyst 9300 24-port PoE+ 10G Transceivers and Active Cables Single Mode LC-LC Fiber Patch Cables APC Smart UPS – Lithium Ion 2200VA with PDU and Surgearrest Project Scope 7 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work Planning and Pre-Engagement Preparation Identification of key Customer project team members with whom Sentinel will work to accomplish the tasks defined in this Scope. Review required hardware, software, networking and facilities required to successfully complete this engagement. Review of ship dates for all equipment in the bill of materials Review of existing construction schedule and site readiness for installation of equipment Analysis & Design GENERAL Analyze the current environment to make sure the environment is ready for infrastructure implementation based upon the assumptions laid out in the next section. Engage with the Customer team to brainstorm the technical requirements and use case design for the implementation. Develop specific requirements, design, and use case specifications blueprint document based upon Customer discussion. NETWORK Sentinel will work with the customer to gather information needed to install and configure the Network. This information includes, but is not limited to, VLAN numbers, IP schemes, QoS schemes, and Layer 3 routing. All information will be documented in an implementation blueprint. The implementation blueprint will be used for staging and configuration of all Local Area Network Equipment included in the build of materials. APC UPS Sentinel will work with the customer to gather details needed for the installation of UPS equipment. These details will be assembled into an implementation blueprint. Implementation NETWORK The following services will be performed on each Local Area Network switch included in the build of materials: Upgrading the IOS to the latest stable version as determined by Sentinel Engineers and TAC Configuration of each switch per the implementation blueprint 8 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work Physical installation of each switch in customer provided rack Patching of network equipment to customer provided cable plant Dressing of all network and power cables Testing of network connectivity Integration of the new switches into Cisco DNA Center Integration of switches with Cisco Smart Licensing CISCO DNA CENTER The following services have been included in the statement of work for the DNA Center Appliances: Import of all Catalyst 9000 switches within the Bill of Materials into DNA Center Verify Telemetry Data being gathered from network devices APC Equipment The following services have been included in the statement of work for UPS: Install new UPS and PDU’s Configure Network Management Cards within the UPS equipment Test the UPS and network monitoring for the UPS Cutover / Migration Strategy Cutover Planning Services Provided by Sentinel Prior to any cutover, the Sentinel PM and Lead Engineer on the project will provide a “Solution Installation and Cutover Plan” which details the following: Start time and End time that is targeted for the maintenance window required for the cutover. Step by step plan for the work that is to be done prior to the installation, during the installation, and after the installation. Task ownership for each of the tasks identified. Task durations for each of the tasks identified. Back-out plan – along with a timeframe that identifies when we will initiate the back out plan. Test and Acceptance plans to be executed. Once the cutover/installation plan has been created, the Sentinel Project Team and the Customer will meet to review and approve the plan. Prior to the cutover, a “go/no-go” call will take place to once again review 9 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work the cutover plan, and ensure that all stakeholders involved in the cutover are available, and all pre-cutover tasks have been completed successfully in preparation for the maintenance window. If a Customer requests to cancel and reschedule a cutover, rescheduling charges may apply. Any impact to Customer resource schedules as a result of a “no-go” call, will be Customer responsibility. Documentation and Knowledge Transfer Provide documentation of the setup including a revised Sentinel design doc as well as any available vendor-created administrative and/or best practices guides. Provide knowledge transfer including basic functional overviews of products implemented, demonstrating the normal operations as installed in the Customer’s environment. o Note that knowledge transfer and functional overviews are not a substitute for formal vendor product Customer Education courses available. Sentinel strongly encourages attendance at Customer Education classes to gain further insight into the product architecture and its integration. Sentinel welcomes Customer to be involved in all aspects of the project life cycle to achieve the highest level of knowledge transfer during the project. While there is no way to guarantee the level of knowledge transfer that will occur, additional time can be added to the staging, installation or testing portions of the project to try and accomplish this need. This request should be scheduled with the Project Manager. If additional time is added for this request, it will be handled through Sentinel’s PCR process. Customer’s that seek to get the most out of the knowledge transfer have had a higher degree of success by combining the specific deployment knowledge transfer with formal course training. When the course work is done prior to the project knowledge transfer Sentinel has seen the highest degree of self support post installation. That knowledge transfer and functional overviews are not a substitute for formal vendor product Customer Education courses available. Sentinel strongly encourages attendance at Customer Education classes to gain further insight into the product architecture and its integration. Project Management Sentinel will provide a project manager committed to the success of the project. The project manager will be responsible for: Complete success of the project. Optimal coordination of all resources. Guiding the Customer on aspects of the project they are required to perform. Tracking and reporting of progress. Management of agreed to budget issues. Management of expected timelines for implementation. 10 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work Changes to the project and communications of changes in writing using a Project Change Form. Post installation document gathering, assembly and presentation. Post installation project completion agreement and signature. Project management will ensure complete project success. Communication is the cornerstone of project management and the project manager will be the central communication mechanism for all parties. This will assure all relevant parties are informed about decisions that may affect the success of their component of the solution. General Assumptions The following is a list of responsibilities and/or tasks that Sentinel assumes have been completed or reviewed by Customer to the execution of the above-mentioned project. If additional responsibilities are uncovered during the project, Sentinel will make sure that Customer is made aware of any issues promptly to determine resolution. If project requirements change after execution of this agreement, Sentinel will work with Customer to build a Project Change Request (PCR) documenting work effort, parts, costs, etc. needed to complete the project, as amended. Project Exclusions Any work item not explicitly listed as in scope or a Sentinel responsibility in this proposal shall be considered out of scope. Additional scope items may be added via the PCR proces. Product Lead Times Depending on the technologies quoted, orders may be direct or through distribution. Lead times should be expected to be 8 weeks but can exceed 8 weeks. Should expedited equipment requirements arise, there could be an additional charge to source through a warehousing distribution partner. Site Readiness and Site Survey Requirement Every effort has been made to ensure that proper power cords and patch cables have been included to match your environment’s infrastructure. The notes section of the Bill of Materials (BOM) explicitly states the quantity and type of cords quoted. Permits & Access Unless otherwise agreed, all permits, variances, access to facilities, roof access, building warranty 11 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work concerns or other site specific information and procedures are the responsibility of the Customer. Sentinel can assist as needed, but will need to be informed of any requirements prior to the site survey to consider these within the validation process. Remote Support Sentinel's service estimate assumes remote access support through IP VPN or IP PPP connection. Without this access, additional services may be incurred for optimization and tuning required pre and post installation. Travel Requirements and Cost Unless specified within the proposal, all travel expenses and time are not included. Travel time shall be invoiced at pre-negotiated rates and expenses plus per diem at actual costs. Existing Hardware Compatibility & Firmware Updates Where Customer provides existing server or other hardware, it is assumed the Customer has verified all such hardware is compatible with the versions of the software specified within the scope. This includes relevant firmware updates. Sentinel will not be providing firmware updates to any servers as part of this Scope of Work. 3rd Party Integration Unless noted otherwise, Sentinel assumes no reliance on 3rd Party applications, connections or plug-ins to software deployments and updates as specified in this scope. If during Analysis and Planning any required 3rd Party integration is uncovered, additional hours may be incurred. Fiber It is assumed that the Customer's existing fiber will support proposed transmission speeds (i.e. 1GB, 10GB, 40GB, etc.). Customer must ensure that the fiber optic cabling is within manufacturer tolerances for distance and loss in order to support the required transport speeds. In some cases, specialized equipment, such as attenuators and mode conditioning cables, may be required to properly support these speeds. This equipment will be at the expense of the Customer. 12 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work Optics (SFP, SFP+, GBIC, etc…) Every effort was made in the pre-sales process through white board sessions, BOM reviews and diagrams to identify any and all optics required. OPTICS AS QUOTED AND SOLD ASSUME A STAND ALONE SYSTEM UNLESS OTHERWISE NOTED. Migration items and integration items to existing equipment, if not noted, are not included nor is time for the interconnection, planning or design of same. Should any question exist as to the total number, types and use of the optics, Sentinel can set up a design review and white board session prior to the order upon request. Power, Racks & Cooling Like the optics, Sentinel has made a best effort to match any power requirements and answer any requests of the Customer related to equipment specifications, power cables included or other physical requirements. Any adjustments to fit in racks, connect to specific power terminal types, or secure electrician services to run a new service are beyond the fixed bid project price. Sentinel will respond to any inquiry and provide product literature. Any sizing charts provided are done so as a convenience to the Customer and DO NOT represent a commitment by Sentinel that, as sold, the equipment is ready for the Customer site. Sentinel offers Technology Area Design (TAD) consulting services should the Customer prefer a more formal and accurate solution. Patch Cables / Cable Lengths In most cases the BOM includes any note(s) on cable lengths included. Without the design validation of a formal TAD engagement, only a best effort is made to match the site requirements. Any changes to the cord lengths, connectors or other site readiness items will be in addition to the solution once the order is placed with the manufacturer(s). Many of the vendors offer the ability to select the appropriate items prior to order, but will charge for any replacements needed after the order and this offer will be extended to the Customer through the Sentinel Project Change Request (PCR) process. Unless specified, Sentinel assumes the Customer will provide all patch cables needed and can provide the product literature on any devices upon request. Labor Union Requirements Sentinel has NOT included any parameters for Union workers. Any requirement would require a subcontract arrangement to be determined up front and would increase the cost of deployment. Patching and Equipment Cabling 13 Confidential Information Property of Sentinel Technologies, Inc. Statement of Work Sentinel assumes, unless noted here, that the Customer will patch in all equipment to the cabling plant within the facility. Sentinel can perform this connection service at an additional charge with an approved PCR. Customer Proposal Acknowledgement Four options are available to ensure the accuracy of the selected items; please initial next to which method you agree to: (SELECT AND INITIAL ONLY ONE) Note: In the absence of the Customer selecting one of the four options below, it is agreed that the contract will default to Option #1. Initials ________ Option 1 Customer waives the opportunity to complete a site/closet checklist, has reviewed the BOM and agrees to quantity, type and length of the power and patch cables provided. [Financial obligation for labor and materials for changes identified post order will be the Customer's responsibility] ________ Option 2 Customer has provided a site/closet review checklist document and confirms the quantity, type and length of the power and patch cables quoted. [Financial obligation for labor and materials for changes identified post order will be the Customer’s responsibility, unless Sentinel provided the incorrect part based upon the provided checklist] ________ Option 3 Customer elects a “for charge” onsite survey of the facilities and closets to determine the quantity, type and length of the power and patch cables required. In addition, Sentinel will assess each closet’s cooling and UPS readiness for the proposed equipment being provided. [Financial obligation for labor and materials for changes identified post order will be Sentinel’s full responsibility, unless changes to the site have taken place subsequent to the site assessment] ________ Option 4 Not applicable. This SOW does not contain any work that would be performed in or impacted by the Customer’s MDF, IDF or Data Center facilities. 14 Confidential Information Property of Sentinel Technologies, Inc. Invoicing, General Terms and Assumptions Hardware Invoicing Upon Shipment If over $100K, 50% deposit at time of order, will be invoiced in advance of shipment. Labor Invoicing Monthly - Progress Billing Subscription/License Invoicing At the beginning of the contract - In Full By issuing a purchase order in response to this quote or contract, Customer hereby agrees to be bound by the below terms and conditions, which shall prevail in the event of a conflict with any terms and conditions included within Customer’s purchase order. The manufacturer/support provider has the right to inspect any products that have either never had support coverage or have not had support coverage for an extended period to determine their eligibility for maintenance/support. Devices subject to inspection will be flagged as such and are subject to a non-refundable inspection fee, which shall be the responsibility of Customer. Sentinel will work with the manufacturer/support provider on Customer’s behalf until device eligibility is determined. Devices that do not pass the inspection will be ineligible for support. For products purchased pursuant to this agreement, Contractor agrees to provide storage at no additional charge for up to 90 days. If the storage period exceeds 90 days, Customer agrees to the following: a.) Customer will be responsible to pay a fee of 2% per month for storage of purchased products from that point forward, b.) Customer will be invoiced and will be responsible to pay the unpaid balance for any products purchased from Contractor that have not been paid in full and, c.) Ownership will transfer from Contractor to Customer. For all products purchased, it is assumed that prior to order execution with Contractor, Customer has reviewed, understood, and agreed to each manufacturer’s respective terms and conditions governing the purchase of products, including, but not limited to, applicable warranties, order cancellation, and return policies. In the event of a return request, Sentinel may assist Customer by facilitating the request between Customer and the manufacturer. In addition, product return requests will be subject to Sentinel’s own return policies, which may include restocking fees and/or shipping and handling costs. Under no circumstances will Customer have the right to withhold payment to Sentinel due to an alleged breach of any express or implied warranties with regard to the products purchased herein. Any such claim shall be handled directly between the manufacturer and Customer. If Contractor receives any financial relief or incentives intended for Customer as a result of a settlement between Customer and the manufacturer, Contractor agrees to pass through the incentives or financial relief to Customer. 15 Confidential Information Property of Sentinel Technologies, Inc. Tax and Shipping Product Description Qty Price Ext. Price Tax 1 $8,229.68 $8,229.68 Shipping & Handling 1 $500.00 $500.00 Subtotal: $8,729.68 16 Confidential Information Property of Sentinel Technologies, Inc. S2201.402 - Fiber Hut at PSTC Network Hardware Quote 1GPA Contract RFP 22-02PV Prepared by: Prepared for: Contract Information: Sentinel Technologies, Inc City Of Chandler Budgetary Proposal # 008316 Andy Reitzel areitzel@sentinel.com 275 Buffalo St. Chandler, AZ 85225 Dennis Isenhower 4085002876 Dennis.Isenhower@chandleraz.gov Version: 1 Delivery Date: 02/21/2024 Expiration Date: 03/31/2024 Quote Summary Description Amount Catalyst Switches $26,859.00 Transceivers & Patch Cables $43,748.00 Subscriptions and Support $26,593.00 Smart-UPS $4,401.00 Professional Services $9,000.00 Tax and Shipping $8,729.68 Total: $119,330.68 Taxes, shipping, handling and other fees may apply. We reserve the right to cancel orders arising from pricing or other errors. Regarding the resale of any products, pricing may be subject to a manufacturer price increase before the expiration date of the quote. Total Project - Project Total Cost is based on the combined purchase of all Hardware/Software, Professional Services and Solution Maintenance from Sentinel as detailed in the attached Bill of Materials. Unbundling or materially reducing any of these essential elements of the solution may result in modifications to the cost of the remaining elements. 17 Confidential Information Property of Sentinel Technologies, Inc.