Dental Report

City of Chandler — Regular Meeting (2024-08-14)

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Rachel Calisi, GBDS, CEBS 
Senior Health Consultant 
T 602.381.4027 
M 480.490.7306 
rcalisi@segalco.com 
1501 West Fountainhead Parkway 
Suite 370 
Tempe, AZ 85282-1936 
segalco.com 
 
 
 
5901397v1/00914.015 
 
 
 
August 2, 2024 
Rae Lynn Nielsen 
Human Resources Director 
City of Chandler  
PO Box 4008   
Chandler, AZ 85244-4008 
 
Re:   City of Chandler  
  Dental Plan Monthly Reporting 
  January 1, 2024 through December 31, 2024 – Data through June 
Dear Rae Lynn:  
Enclosed is the monthly experience reporting for the City’s dental plan. The report contains 
dental paid claims, enrollment, and expense information as furnished by Delta Dental of Arizona 
through June 30, 2024.  
For the month of June, the Dental plan ran a surplus of approximately $5.2K (before IBNR) or 
2.5% of contributions. The 2024 plan year-to-date loss ratio was 97.5%.   
For the 2024 plan year-to-date, the average Dental enrollment for Active employees and 
Retirees has increased 3.1% and 4.2% from the 2023 Plan Year average, respectively. 
We will continue to monitor the dental plan experience and provide monthly reports. I look 
forward to discussing this report with you. 
This document has been prepared for the exclusive use and benefit of the City of Chandler, 
based upon information provided by you and your other service providers or otherwise made 
available to Segal at the time this document was created. Segal makes no representation or 
warranty as to the accuracy of any forward-looking statements and does not guarantee any 
particular outcome or result. Except as may be required by law, this document should not be 
shared, copied or quoted, in whole or in part, without the consent of Segal. This document does 
not constitute legal, tax or investment advice or create or imply a fiduciary relationship. You are 
encouraged to discuss any issues raised with your legal, tax and other advisors before taking, 
or refraining from taking, any action. 
Sincerely yours, 
Rachel Calisi, GBDS, CEBS 
Senior Health Consultant

City of Chandler
(Data Through June 2024)
8/2/2024
Presented by: Rachel Calisi
© 2024 by The Segal Group Inc.
Dental Monthly Reporting:              
January 2024 - December 2024

Month
Enrollment
Contributions
Dental Paid Claims
Expenses
Total Paid Claims and 
Expenses
Surplus/
(Deficit)
Total Loss Ratio
Jan-23
2,144
$195,540
$208,484
$10,489
$218,974
($23,434)
112.0%
Feb-23
2,145
$195,671
$149,849
$10,494
$160,343
$35,328
81.9%
Mar-23
2,141
$195,311
$170,547
$10,479
$181,027
$14,284
92.7%
Apr-23
2,142
$195,226
$171,425
$10,474
$181,899
$13,327
93.2%
May-23
2,159
$196,233
$173,239
$10,553
$183,792
$12,441
93.7%
Jun-23
2,171
$196,837
$174,117
$10,616
$184,733
$12,104
93.9%
Jul-23
2,183
$197,785
$170,091
$10,675
$180,766
$17,019
91.4%
Aug-23
2,180
$197,612
$212,141
$10,660
$222,801
($25,189)
112.7%
Sep-23
2,193
$198,235
$157,158
$10,724
$167,882
$30,353
84.7%
Oct-23
2,199
$198,637
$183,970
$10,753
$194,723
$3,914
98.0%
Nov-23
2,200
$198,572
$142,710
$10,753
$153,463
$45,109
77.3%
Dec-23
2,208
$199,248
$148,452
$10,797
$159,249
$39,999
79.9%
2023 Total
26,065
$2,364,907
$2,062,184
$127,468
$2,189,652
$175,255
92.6%
2023 Avg.
2,172
$197,076
$171,849
$10,622
$182,471
$14,605
92.6%
Jan-24
2,210
$200,554
$217,749
$10,802
$228,551
($27,997)
114.0%
Feb-24
2,246
$203,074
$155,160
$10,983
$166,143
$36,931
81.8%
Mar-24
2,244
$202,920
$186,034
$10,973
$197,008
$5,912
97.1%
Apr-24
2,247
$202,917
$196,780
$10,988
$207,767
($4,850)
102.4%
May-24
2,259
$203,573
$177,867
$11,042
$188,909
$14,664
92.8%
Jun-24
2,267
$204,097
$187,838
$11,086
$198,924
$5,173
97.5%
Jul-24
Aug-24
Sep-24
Oct-24
Nov-24
Dec-24
2024 Total
13,473
$1,217,135
$1,121,428
$65,873
$1,187,301
$29,834
97.5%
2024 Avg.
2,246
$202,856
$186,905
$10,979
$197,883
$4,972
97.5%
2
City of Chandler
2023-2024 Dental Contributions and Expenses
Year-to-date through June 2024
$228,551
$394,693
$591,701
$799,468
$988,377
$1,187,301
$218,974 
$379,317 
$560,343 
$742,243 
$926,034 
$1,110,767 
$1,291,533 
$1,514,335 
$1,682,216 
$1,876,939 
$2,030,402 
$2,189,652 
 $-
 $500,000
 $1,000,000
 $1,500,000
 $2,000,000
 $2,500,000
Jan.
Feb.
Mar.
Apr.
May
Jun.
Jul.
Aug.
Sept.
Oct.
Nov.
Dec.
2024 vs 2023 Cumulative Paid Claims & Expenses
2024 Cumulative Claims & Expenses
2023 Cumulative Claims & Expenses
5901197

ACTIVE
RETIREE
TOTAL
Jan-24
1,636
574
2,210
Feb-24
1,666
580
2,246
Mar-24
1,664
580
2,244
Apr-24
1,661
586
2,247
May-24
1,669
590
2,259
Jun-24
1,673
594
2,267
Jul-24
Aug-24
Sep-24
Oct-24
Nov-24
Dec-24
2024 Avg.
1,662
584
2,246
% of Total
74%
26%
100%
2023 Avg.
1,612
561
2,172
% Change
3.1%
4.2%
3.4%
3
City of Chandler
2024 Dental Enrollment by Status
Year-to-date through June 2024
0
1,000
2,000
3,000
Jan-24
Feb-24
Mar-24
Apr-24
May-24
Jun-24
Jul-24
Aug-24
Sep-24
Oct-24
Nov-24
Dec-24
Active and Retiree Enrollment  
ACTIVE
RETIREE
TOTAL
5901197

Notes:
- The claims information by Active and Retiree status is approximate based on the status information reported to Delta Dental as of the date the claim was adjudicated.
City of Chandler
2024 Dental Paid Claims by Status
Year-to-date through June 2024
4
$84 
$80 
$83 
$50
$60
$70
$80
$90
$100
$110
Dental
Claims per Employee per Month 
(PEPM)
Dental YTD Claims Paid by Status -- 2024 Plan Year
Active 2024
Retiree 2024
All 2024
$82 
$71 
$79 
$50
$60
$70
$80
$90
$100
$110
Dental
Claims per Employee per Month (PEPM)
Dental Claims Paid by Status -- 2023 Plan Year
Active 2023
Retiree 2023
All 2023
5901197

Enrollment
Contributions
Claims & 
Expenses
Active 
Loss Ratio Enrollment Contributions
Claims & 
Expenses
Retiree 
Loss Ratio Enrollment Contributions
Total Claims 
& Expenses
Total Loss 
Ratio
Dental
9,969
$942,051
$889,730
94%
3,504
$275,084
$297,571
108%
13,473
$1,217,135
$1,187,301
98%
% of Total
74%
77%
75%
26%
23%
25%
100%
100%
100%
4/10/2015
*
Notes: 
- Percent of Total rows sum Active and Retiree columns by plan and show each plan's percentage of the total in the Total columns.                             
- The claims information by Active and Retiree is approximate based on the status information reported to Delta Dental as of the date the claim was adjudicated.
5
City of Chandler
2024 Dental Contributions and Paid Claims by Status
Year-to-date through June 2024
ACTIVE
RETIREE
TOTAL
$0
$200,000
$400,000
$600,000
$800,000
$1,000,000
Jan-24
Feb-24
Mar-24
Apr-24
May-24
Jun-24
Jul-24
Aug-24
Sep-24
Oct-24
Nov-24
Dec-24
$ Year-to-Date
Dental Active Contributions vs Claims and Expenses
 $-
 $50,000
 $100,000
 $150,000
 $200,000
 $250,000
 $300,000
 $350,000
Jan-24
Feb-24
Mar-24
Apr-24
May-24
Jun-24
Jul-24
Aug-24
Sep-24
Oct-24
Nov-24
Dec-24
$ Year-to-Date
Dental Retiree Contributions vs Claims and Expenses 
 Contributions
 Claims & Expenses
5901197

Month
EE
EE+1
EE+2 or more
EE
EE+1
EE+2 or more
Jan-23
524
365
713
202
268
72
Feb-23
529
353
716
202
272
73
Mar-23
526
355
711
201
273
75
Apr-23
528
354
708
201
275
76
May-23
538
361
707
202
275
76
Jun-23
545
365
704
204
276
77
Jul-23
551
361
707
206
280
78
Aug-23
544
362
705
209
281
79
Sep-23
553
367
702
211
280
80
Oct-23
554
369
704
213
281
78
Nov-23
556
367
702
214
282
79
Dec-23
555
376
701
213
284
79
2023 Total
6,503
4,355
8,480
2,478
3,327
922
2023 Avg.
542
363
707
207
277
77
Month
EE
EE+1
EE+2 or more
EE
EE+1
EE+2 or more
Jan-24
540
385
711
207
289
78
Feb-24
563
387
716
210
290
80
Mar-24
562
386
716
209
292
79
Apr-24
564
384
713
210
297
79
May-24
570
387
712
213
298
79
Jun-24
574
387
712
215
299
80
Jul-24
Aug-24
Sep-24
Oct-24
Nov-24
Dec-24
2024 Total
3,373
2,316
4,280
1,264
1,765
475
2024 Avg.
562
386
713
211
294
79
6
Active
Retirees
City of Chandler
Dental Enrollment by Tier
Year-to-date through June 2024
Retirees
Actives
5901197

4/10/2015
*
7
City of Chandler
2024 Dental Contributions and Expenses by Status
Year-to-date through June 2024
The claims information by Active and Retiree status is approximate based on the status information provided by Delta Dental as of the date the claim was adjudicated.
$94 
$89 
$5 
-$20
$0
$20
$40
$60
$80
$100
$120
$ per Employee per Month (PEPM)
Active Surplus/(Deficit) by Status
Contributions
Claims & Expenses
Surplus(Deficit)
$79 
$85 
($6)
-$20
$0
$20
$40
$60
$80
$100
$120
$ per Employee per Month (PEPM)
Retiree Surplus/(Deficit) by Status
 Contributions
 Claims & Expenses
Surplus(Deficit)
74%
26%
Enrollment
Active
Retiree
75%
25%
Claims and Expenses
Active
Retiree
5901197
77%
23%
Contributions
Active
Retiree

Twelve Month Period Ending
(a)
Enrollment
(b)
Dental Claims Paid
(b)/(a)
Dental Claims PEPM
Jun-23
25,618
$2,031,980
$79.32
Jul-23
25,732
$2,055,239
$79.87
Aug-23
25,809
$2,081,439
$80.65
Sep-23
25,886
$2,092,207
$80.82
Oct-23
25,952
$2,110,233
$81.31
Nov-23
26,008
$2,071,623
$79.65
Dec-23
26,065
$2,062,184
$79.12
Jan-24
26,131
$2,071,448
$79.27
Feb-24
26,232
$2,076,759
$79.17
Mar-24
26,335
$2,092,246
$79.45
Apr-24
26,440
$2,117,600
$80.09
May-24
26,540
$2,122,228
$79.96
Jun-24
26,636
$2,135,950
$80.19
City of Chandler
Thirteen Month Snapshot - Dental Plan Paid Claims Through June 2024
8
5901197
$79
$80
$81
$81
$81
$80
$79
$79
$79
$79
$80
$80
$80
$50
$55
$60
$65
$70
$75
$80
$85
$90
$95
$100
Claims per Employee per Month
12-Month Period Ending
Rolling Twelve Month Dental Claims PEPM
Dental Trend 1.1%